PS 140 Neighbourhood Policing Policy

Transcription

1 PS 140 Neighbourhood Policing Policy April 2012 Version 1.0 Statement of legislative compliance This document has been drafted to comply with the general and specific duties in the Equality Act 2010; Data Protection Act; Freedom of Information Act; European Convention of Human Rights; Employment Act 2002; Employment Relations Act 1999, and other legislation relevant to policing. PS 140 Neighbourhood Policing Policy Page 1 of 27

2 Table of contents Statement of legislative compliance... 1 Aims and objectives of the policy... 3 Policy statement... 4 Related documents and Appendices Appendix Appendix Appendix Appendix PS 140 Neighbourhood Policing Policy Page 2 of 27

3 Aims and objectives of the policy This document sets out the Nottinghamshire Police Policy on how we will deliver Neighbourhood Policing. It will be used to inform staff what is expected of them within their role and it will provide a basis upon which our performance delivery can be scrutinised. Neighbourhood Policing is about working with the public and other agencies to create confident, safer and secure neighbourhoods where police and partners understand the issues that matter most to local people and are able to tackle them together by providing communities with access to policing services through a named point of contact, influence over policing priorities in their neighbourhood, intelligence led collaborative partnership interventions to tackle identified priorities, and answers through feedback on the actions taken to address priorities. Neighbourhood Policing requires dedicated and accountable resources with clear lines of local accountability. The presence of dedicated resources is essential to ensure that Neighbourhood Policing teams are able to deliver sustainable solutions to neighbourhood priorities and impact on feelings of confidence and safety as well as delivering reductions in crime and disorder. Neighbourhood Policing is about fighting crime more intelligently and building relationships between the police and the public based on co-operation rather than simple consent. It enables local people to be part of the solution to the kinds of crime and disorder problems that blight their neighbourhoods and their lives. In essence, it relies upon local people seeing and having regular contact with the same officers week in and week out who remain in post long enough to enable trusting relationships to be built with the communities they serve. In delivering effective Neighbourhood Policing, we will ensure that Neighbourhood Policing officers spend the maximum amount of time on their area with minimal abstraction to perform other duties. Our approach to Neighbourhood Policing is driven by our Strategic priorities which are: To cut crime and keep you safe To spend your money wisely To earn your trust and confidence The Key Principles of our Delivery are: Ethos of Neighbourhood Policing; Community and Customer Focus; Our response to incidents must be right first time, every time; One Team Ethos Neighbourhoods, Response, CID, Intelligence and Partners; Geographic Accountability; To protect those who are vulnerable; Evidence and risk based allocation and deployment of resources; Visibility and availability; and Being Corporate simple and effective systems and practices. PS 140 Neighbourhood Policing Policy Page 3 of 27

4 Nottinghamshire is divided into six distinct geographic areas each led by a Chief Inspector and the area boundaries align to those of the County, City, District and Parish Councils. These areas are further sub-divided into operational areas managed by our Neighbourhood Policing Inspectors (NPI s). (A full breakdown of the areas and individual beats is shown on maps contained within Appendix 1 Chief Inspector Areas, Appendix 2 Inspector Areas and Appendix 3 Neighbourhood Policing Areas). This Policy sets out how, along with our partners, we will deliver an excellent and consistent standard of service to the public employing the principles of Neighbourhood Policing and in doing so, we will achieve our strategic priorities. Policy statement We will support the aims and objectives through: Neighbourhood Policing Inspector s (NPI s) The responsibility for delivery of neighbourhood policing in each Neighbourhood Policing Area (NPA) will belong to the Neighbourhood Policing Inspector (NPI). The City and County is divided up into a number of Areas each managed by an NPI. (See Appendix 2) The NPI is responsible for the coordination of all policing resources in that area and delivering our corporate objectives and local policing priorities. The Inspector s name, contact details and picture will be published on our web site and at all of our police stations in the Neighbourhood Policing Area. The Local Neighbourhood Policing Team Each Inspector led area is divided into smaller areas known as Neighbourhood Policing Areas and they are managed by a named Police Sergeant. Each NPA is made up of a number of beats. Where possible our areas will be aligned to the Ward areas of the City Council and Divisions of the County Council, so as to improve partnership working and to provide resilience. There are 36 areas in the County and 21 in the City. Working with the Sergeant are a number of named Police Constables, Police Community Support Officers and where employed, Council Wardens or Community Protection Officers. Role of the Beat officers Neighbourhood Policing Duty For the purpose of this policy, Neighbourhood Policing duty is defined as: Foot patrol on the Neighbourhood Policing Team area. Mobile patrol on Neighbourhood Policing Team area (not response). Responding to and investigating incidents on the Neighbourhood Policing Team area. Neighbourhood problem solving initiatives. Local offender targeting. Bail checks/curfew checks/warrants/ arrests/dealing with prisoners / home visits. Local Neighbourhood Policing Team operation addressing local neighbourhood priorities. A policing operation on another Neighbourhood Policing Team area addressing identified neighbourhood priority in that area. PS 140 Neighbourhood Policing Policy Page 4 of 27

5 Neighbourhood engagement activity meetings, surgeries, street briefings etc. Neighbourhood Policing Team administration Communication/marketing/newsletters/reports/distribution of publicity materials. Beat Officer Abstraction If truly exceptional or unforeseen circumstances arise and there is no alternative available, on occasions it may be necessary to require Neighbourhood Policing officers to be re-deployed to other duties for all or part of a shift. Examples of these may include: Critical and Major Incidents and Events Serious or Major Crime Civil Disaster National Security issues Sudden and high levels of unforeseen absence within other critical policing services. Initial response to High Risk Missing Person Short-term secondment to another Neighbourhood Policing Team area to cover for sickness/absence. Any decision to abstract a member of staff from their dedicated role should only be taken by the Duties Planning Team. In urgent situations, this decision may be taken by the duty Demand Management Inspector who will ensure that the grounds for the abstraction are appropriate. The following will not be considered an abstraction Mandatory training Officer Safety Training, Public Order, First Aid Training associated with Neighbourhood Policing Court Sickness Leave Rest Days Neighbourhood Response Officers Most calls for service that require either an immediate or urgent response will be attended by a member of our neighbourhood response team. These officers provide cover for each Neighbourhood Policing Area 24 hours a day, 7 days of the week and they will work closely with the Neighbourhood Policing Team to address community issues such as anti-social behaviour. Neighbourhood Criminal Investigation Department. Local investigators principal role is dealing with volume and serious crime but they will also play a key role in supporting the Neighbourhood Policing Team to address local policing priorities. When dealing with crimes they will keep victims updated with progress and they will assist them in getting involved in setting local policing priorities. The Special Constabulary and Volunteers Our Special Constabulary is being expanded and their role is to support Neighbourhood Policing Delivery locally. We will specifically recruit Specials to work in some of our more rural areas so that we can increase the visibility and accessibility of our Neighbourhood Policing Teams in those areas. PS 140 Neighbourhood Policing Policy Page 5 of 27

6 We will make use of Community Safety Volunteers on each of our Neighbourhood Policing Areas to conduct surveys that will support the Neighbourhood Policing Priority setting process Locating teams within the Neighbourhood Policing Areas. We will ensure that all of our main Police Stations in the City and County are open between 8AM and 8PM and smaller stations between 10AM and 6PM. We will publish the opening times widely and when not open and we will ensure that there is a telephone available outside so that a member of the public can speak with a member of our staff. Whilst at the Police Station we will give members of the public the opportunity to help us to identify local policing priorities. We will maintain a strong presence in all of our communities and to retain this presence we will work with our partners to co-locate staff where possible. This may be at an existing police station or some other partner agency premises. Minimum standards for Community Engagement Our Neighbourhood Policing Inspectors are responsible for Community Engagement on their area and having considered the 9 protected characteristics of the Equalities Act (1), they will ensure that we engage effectively with our communities and stakeholders and our minimum standard will include: Attendance at community meetings Completing street surgeries or walkabouts with residents, councillors and partner agencies Beat Surgeries Communicating with minority groups Making use of Neighbourhood Alerts Making use of the local news services, internet and the social media We will publish a single telephone number, mobile telephone number and address for each Neighbourhood Policing team. We will display on the internet and at key locations images of your Neighbourhood Policing teams. (1)(Age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation) Local Neighbourhood Policing Priorities Each of our Neighbourhood Policing Areas will have between 1 and 3 Neighbourhood Policing Priorities that have been selected by a process that includes public consultation. Each priority will have a problem solving plan managed by the local neighbourhood policing team, monthly updates will be provided on our website. In the development and review of priorities we will make use of the National Decision Model and the Problem Analysis Triangle (See problem Solving Section). These priorities will be fully reviewed at three monthly intervals. County Division Neighbourhood Policing Priorities In the County, Neighbourhood Policing Priorities are set at a meeting called the Safer Neighbourhood Committee (SNC). This meeting will be open to the public, the time, date and location will be published in advance. We will work with our partners to hold them in community venues at times when they are accessible to the majority of people. We will encourage key stake holders such as councillors, the Police Authority, the local authority, health, education and local businesses to play an active role in these meetings and local councillor s, will be encouraged to act as the chair. We will be represented by a Sergeant or Inspector. PS 140 Neighbourhood Policing Policy Page 6 of 27

7 This meeting has four roles which are: 1. To review existing priorities to determine if they are complete 2. To set new priorities based on the results of the electronic priority surveys, crime and incident data and the views of people attending the meeting. 3. To review how representative the electronic survey results are so that the neighbourhood policing team can ensure that the whole community is represented. 4. To agree how the public should be updated on priorities that have been completed, linking in with the You said we did campaign. This meeting is not to deal with individual problems and the chair will take action to intervene when the meeting strays from its purpose. The meeting will have a simple agenda and any minutes being taken will be for local consideration. City Division - Neighbourhood Policing Priorities There will be one neighbourhood priority (NP) identified for each of the city s 20 wards and in the City Centre. The Priority setting process commences with the local Neighbourhood Policing Inspector reviewing all available data to consider the wishes and demands of each ward s respective communities. Data sources should include: Neighbourhood Priority Survey reports Consultation with local councilors Feedback from community engagement activities (e.g. local consultative groups and tenants and residents associations etc.) ASB data (provided by the Nottingham Crime and Drugs Partnership Analyst) Other survey sources City Council Area Management groups and other interested local agencies. Any final decision on priorities is agreed with relevant partners. (This is a City Council employee who is responsible for coordinating council services in a defined geographic area). A process map for the Neighbourhood Policing - Problem Solving Model is included at Appendix 4 of this document. Nottinghamshire Police Web Site On our web site we will publish details of every Neighbourhood Policing Priority and how we will work with partners to solve the problem. We will provide monthly updates on progress and when a priority has been closed we will report what has been done. We will ensure that our web site is simple and up to date and provide the information about each local neighbourhood, the neighbourhood policing priorities and local officers. We will ensure that members of the public accessing the web site can contact the neighbourhood policing team for their area and complete an electronic neighbourhood priority survey. We will also publish engagement events and when the next Priority Setting Meeting will take place. PS 140 Neighbourhood Policing Policy Page 7 of 27

8 Neighbourhood Watch and Neighbourhood Alert We will work with Neighbourhood Watch in the City and County to increase the number of members with whom we share information either through traditional Neighbourhood Watch groups or via Neighbourhood Alert. In the City and the County there will be an identifiable single point of contact for Neighbourhood Watch who is a Chief Inspector. At the individual Neighbourhood Watch level each of our teams will maintain contact with the local coordinators. Neighbourhood Alert is a web based system that allows our Neighbourhood Policing Teams to share information quickly with members via or text message. We will increase the use of this system by our Neighbourhood Policing Teams and growing the number of people signed up, is a key priority to us. This will enable people who want to use the internet to communicate with Nottinghamshire Police to easily do so, and we will use it to keep them informed on crime and community safety issues regularly. We will continue to make use of other traditional means of communication such as newsletters. Neighbourhood Policing Priority Surveys To enable effective priority setting we will engage with the community and gather their views via the electronic priority surveys. This allows members of the public to identify local issues that are impacting on their quality of life, we will ask people to show us on a map exactly where the problem is taking place. We will encourage people to complete them un-aided via our web site and via links placed on partner agency web sites and also neighbourhood alert. When we re-visit a crime or incident of anti social behaviour we will complete a survey with the victim. When we undertake community engagement events we will complete surveys. When people visit a police station we will afford them an opportunity to complete a survey. If people are unable to complete a survey electronically then we will complete one on paper and update it on-line for them. This will ensure that all members of the community have an opportunity to tell us what issues are affecting them. We will act on feedback from priority setting surveys to engage with any under-represented groups or areas within the community. Problem Solving Our approach to Neighbourhood Policing and dealing with anti-social behaviour requires that we adopt a problem solving approach at each stage. This commences with the people who take the first report of an incident and continues onto the officer who is allocated the enquiry and all of the partners who are involved in the process. To resolve a problem we need to look at all of the features of the victim, offender and the location and then work through with partners the options available to achieve a resolution to the problem. As an organisation we have a working group from across the county that is developing a consistent approach to problem solving that involves using the problem solving model developed by Professor Nick Tilley. This involves using the SARA model of Scanning, Analysis, Response and Assessment and then focussing problem solving on the particular features of the Location, Offenders and Victims that are associated with the problem. PS 140 Neighbourhood Policing Policy Page 8 of 27

9 We are also developing an IT system called Neighbourhood Portal which will go live in 2012 and will provide an electronic data base allowing officers to work on new plans and to store all of our completed Problem Solving Plans. Problem Solving Plans will be reviewed and signed off by Neighbourhood Policing Sergeants. This will ensure that Best Practise methods are captured and that we can enhance organisational learning. To ensure a consistent approach to problem solving, officers will use the National Decision Model to review plans. Geographic Problem Solving Plans As part of the performance management process for police community support officers we will make use of a problem solving plan for each of our NPA s. This document will look at key locations for crime, ASB, vulnerable victims and risky offenders and it provides an on going record of what our officers are doing to address these problems. We will refer to this plan as the Five Step Plan. They will also include a patrol plan that shows officers where they need to be at different times of the day to keep people safe and to reduce crime. These plans will be overseen by the Neighbourhood Policing Sergeant and reviewed by the NPI. City Division Neighbourhood Working Framework Every month on each of the 20 wards in the City Division there will be a Neighbourhood Action Teams (NAT) meeting attended by officers from partner agencies where short term problem solving takes place. Every two months the Area Chief Inspector will chair a multi-agency local area problem solving board where longer term problems are addressed. Every quarter the Area Chief Inspector will present to the relevant Area Committee on problem solving progress and at this meeting Neighbourhood Policing Priorities are set. Partnership Plus Areas (County) There are 15 ward areas in the county that contribute a disproportionately high level of crime and ASB. Working with our partners including the county / district and city councils we have agreed to prioritise our resources to deliver improvements for the people that live in those areas. Whilst this does not mean that we can neglect other areas, it does mean that we will divert more officers to work in these areas to have the biggest impact on reducing crime and ASB. Each of these areas will have a comprehensive multi-agency plan which we will monitor and review with partners in problem solving meetings, ensuring that they deliver improvements and value for money. All of our teams will be expected to contribute to these delivery plans. We also invite partners to our Local Tasking Meetings so that we can share information with each other and ensure that we have a clear understanding of problems and what each agency can do to address them. Working with partners In the City we work very closely with our partner, the Nottingham City Council Community Protection Service, to deliver a fully integrated service to deal with Anti- Social Behaviour and other quality of life issues. In the future we aim to develop similar working relationships with County and District Councils and where justified will co-locate staff from Police and Council Departments to produce a coordinated service that effectively deals with crime and ASB. In our work with partners we aim to provide a comprehensive approach that provides support for PS 140 Neighbourhood Policing Policy Page 9 of 27

10 the victim and a response to offenders that escalates with seriousness and with each repeat intervention. We seek to use all available powers to address the problem. Neighbourhood Policing Performance Management Weekly - Local Area Meeting. Each of our Inspector led areas will hold a weekly meeting to review: Developments on the Local Policing Priorities. Review local problem solving plans in relation to Crime and ASB To review any raised risk victims of ASB To consider action against repeat ASB offenders. To review our proactive operations that specifically target Crime and ASB To review patrol plans and tasks for the next week to address Hot Spots for crime and ASB, to support victims and to manage offenders. Monthly Multi Agency Problem Solving Meeting Each of our Inspector led areas will hold a partnership meeting where the cases of the most vulnerable persons and those with complex needs are discussed, information shared and a partnership led intervention plan to support the victim is developed. Monthly Tasking and Coordinating Meeting Both the City and County Divisions will hold a monthly tasking meeting chaired by a Superintendent, in this meeting decisions will be made on allocation of resources to any emerging issues within each of the Neighbourhood Policing Areas. Performance Framework The effective implementation of this policy will be monitored and owned by the Neighbourhood Policing Working Group. The Chair of the Neighbourhood Policing Work Stream will produce reports to the Citizen Focus Board which is chaired by the ACC and this group will provide strategic governance. Specific areas of performance, for example ASB will be discussed at the Force Corporate Performance Review and locally on Division at the Operational Performance Review meeting. PS 140 Neighbourhood Policing Policy Page 10 of 27

11 Related documents and Appendices PS 140 Neighbourhood Policing Policy Page 11 of 27

12 Appendix 1 6 Geographic Areas in the City and County that are each led by a Chief Inspector Appendix 2 Geographic Areas led by a Neighbourhood Policing Inspector PS 140 Neighbourhood Policing Policy Page 12 of 27

13 Appendix 2 Geographic Areas led by a Neighbourhood Policing Inspector PS 140 Neighbourhood Policing Policy Page 13 of 27

14 PS 140 Neighbourhood Policing Policy Page 14 of 27

15 Appendix 2 Geographic Areas led by a Neighbourhood Policing Inspector PS 140 Neighbourhood Policing Policy Page 15 of 27

16 Appendix 2 Geographic Areas led by a Neighbourhood Policing Inspector PS 140 Neighbourhood Policing Policy Page 16 of 27

17 Appendix 3 Bassetlaw Neighbourhood Policing Areas PS 140 Neighbourhood Policing Policy Page 17 of 27

18 Appendix 3 Newark and Sherwood Neighbourhood Policing Areas PS 140 Neighbourhood Policing Policy Page 18 of 27

19 Appendix 3 Mansfield Neighbourhood Policing Areas PS 140 Neighbourhood Policing Policy Page 19 of 27

20 Appendix 3 Ashfield Neighbourhood Policing Areas PS 140 Neighbourhood Policing Policy Page 20 of 27

21 Appendix 3 Nottingham City Neighbourhood Policing Areas. PS 140 Neighbourhood Policing Policy Page 21 of 27

22 Appendix 3 Nottingham City Neighbourhood Policing Areas. PS 140 Neighbourhood Policing Policy Page 22 of 27

23 Appendix 3 Nottingham City Neighbourhood Policing Areas. PS 140 Neighbourhood Policing Policy Page 23 of 27

24 Appendix 3 Nottingham City Neighbourhood Policing Areas. PS 140 Neighbourhood Policing Policy Page 24 of 27

25 Appendix 3 Broxtowe, Gedling and Rushcliffe - Neighbourhood Policing Areas PS 140 Neighbourhood Policing Policy Page 25 of 27

26 Appendix 3 Broxtowe, Gedling and Rushcliffe - Neighbourhood Policing Areas PS 140 Neighbourhood Policing Policy Page 26 of 27

27 Appendix 4 Neighbourhood Policing Problem Solving Model Scanning & Analysis Identification of potential priorities Sources Electronic Surveys, Crime Data, incident data and partner data. Priority Setting Meeting Agree 1-3 priorities per area Response With partners develop and implement a problem solving plan and review using the PAT Triangle and the National Decision Making Model Gather Information and Intelligence Monthly Progress Updates to the public Take Action and Review what happened Policing Mission, Values, Risk and Protecting Human Rights Assess Threat and Risk and Develop a Working Strategy Offender Identify Options and Contingencies Consider Powers and Policy Problem solving triangle National Decision Model Location Victim Assessment After 3 months the Priority Setting Meeting reviews response and finalises completed plans, sets new priorities and agrees You said we did media release. PS 140 Neighbourhood Policing Policy Page 27 of 27