Introduction NDDigital Cloud

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Dwayne Hopkins
5 years ago
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Introduction It is with great pleasure that we present the NDDigital s Cloud! A storage solution and availability of services provided to you, the customer.

2 Introduction It is with great pleasure that we present the NDDigital s Cloud! A storage solution and availability of services provided to you, the customer. We work with the best equipment, technologies and security s practices, and IT management using methodologies known as: ITIL, COBIT, MSBA and ISO We have professionals highly qualified for the management and applications control in Windows Server environment, MS-SQL database, System Center, Hyper-V, being our professionals certificated in the most several areas and technologies.

3 SAQ - Security, Availability and Quality The NDD Cloud offers systems of latest generation, high performance, high availability, scalability, security and effective management by high skilled professionals.

4 SAQ - Security, Availability and Quality By terms of critical services hosting, we are certificated by ACTA company, a certification authority contracted by ANTT (National Agency of Land Transportation) to operate services of electronic payment and freight. This certification meets the standards of ABNT NBR ISO/IEC: , and Certification: Nº SGP-108

5 SAQ - Security, Availability and Quality We also have partnership with Gold Microsoft, a highly trained technical staff, qualified and certificated in several technologies.

6 SAQ - Security Electric Power Supply: - Power Generators with power of +260 KVA, powering the independent circuits of each No-Break; - Independent No-Break system with DPS (Surge Protection Device); - Multiples independent power circuits, powering each assets in a separate way, ensuring the service continuation, even with concessionaire power system failures, No-Break and circuits;

7 SAQ - Security Physical Security: - Access controlled by biometrics to the servers; - Independent Alarm System; - Security and monitoring company; - Fire Detection System; - Video surveillance cameras;

8 SAQ - Security Logical Security : - Kaspersky Antivirus; - Controlled access to logical environment; - Automatic Vulnerability Analysis(MSBA, Fortinet ); - Security Appliance (Firewall, AntiSpam, UTM);

9 SAQ - Security Logical Security : - Remote Monitoring in + 15 different spots; - Local and remote backup system with more than 200 km distance from the head office site; - Intruders Detection System (IPS);

10 SAQ - Security Connectivity: - Redundant Links with different telephone companies (OI Telecom, Embratel); - Transmission System of differentiated data (shielded twisted pair, fiber optic); - Opposite Transmission routes of links, ensuring the communication continuity even with events of fiber s break in transmission roads. - Appliances and redundant assets.

11 SAQ - Security Conditioning: - Redundant Cooling System; - Temperature Control with remote alerts; - Humidity Control;

12 SAQ - Availability - Database in Microsoft Cluster Failover (MSCS); - Virtualization system in Cluster Failover with Live Migration; - Power Supply Redundancy; - Communication Links with redundancy and in different medias; - Redundant Assets;

13 SAQ - Availability - Backup Remote Site (to the applications in high availability*); - Backup System (Shadow Copies, Daily, Weekly, Monthly, Annually, with retention according to the legislation and the customer s necessity*); - Redundancy of Power Supply; - Communication Links with redundancy and in different medias;

14 SAQ - Availability - High qualified Professionals, available 24x7x365; - Integrated Development Teams, Support MPSC (Management Print Solutions Center), Furukawa Technicians (locally); - Gold Dell Support Contract and Premier Microsoft Support.

15 SAQ - Availability - Uptime Uptime superior than 99,8% * in the services provided to the customers and partners. * Year 2013

16 SAQ - Quality Proactive Monitoring: The monitoring system of Cloud NDD, is accomplished in proactive manner, with constant alerts of events of any nature in the servers, virtualizations, assets and electrical network, informing possible situations that can cause incidents, through , SMS, instantaneous communicators, providing the IT team perform a proactive service in the maintenance and ensure the continuity of services.

17 SAQ Monitoring Central Web management in a central manner of every hosts servers, virtualizations, assets, managing since the time of the disk writing, until Web servers. These information are visualized by 03 teams in analysis panel. Informing Events Reports, Warnings and Alerts being possible identify possible inconsistencies in several spheres, accomplishing a proactive maintenance and avoiding possible errors.

18 SAQ Monitoring Central System that allows the receiving of alerts by , SMS, instantaneous communicators with the incident informing the Summary, Cause and Solution, reducing unavailability time and support to the IT team in the Cloud NDD. Monitoring, also, the service accomplished by third parties, which, are hosted in +15 different places in the world. Uptime s reports, SMS, and sending to the IT Team in Cloud NDD.

19 SAQ Monitoring Central

20 SAQ Backup Management - Local and Remote Backup Management System utilizing the FITAS Autoloader LTO -4 and NAS, assuring the data integrity; - Easy management and control, where IT team receive daily reports of backup s progress and control; - Easy recovery system, providing the manager to have effective control and several manners of backup recovery; - Backup s Replication to remote site point-to-point (without passing by the Internet).

21 SAQ Backup Management

22 SAQ Equipment and Technologies The Cloud NDD operates in cloud system with Microsoft System Center management, where the services are hosted on the Cloud and its management is automatized, being its resources provided according to the service necessity. Are utilized the most modern equipment and solutions, as for example: Dell Servers Storages SAS Dell Switches Dell, HP and Cisco Microsoft System Center Solution Appliances of Fortinet Security Kaspersky Security Backup System Dell and Microsoft DPM Cluster Microsoft MSCS Services

23 NDD Cloud General View

24 Cloud NDD We hope to had clarified all the doubts, gained your trust and pleasure, that is our business!

25 IT NDDigital Join our team!

DATA CENTRE & COLOCATION

DATA CENTRE & COLOCATION RISING DEMAND FOR HOSTED SERVICES When it comes to hosted IT infrastructure, organisations are looking for highly resilient, highly available and highly scalable facilities at