Cisco Connected Government

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1 Cisco Connected Government Business Overview Engr. Marnie Tolosa Business Development Manager Cisco Systems, Inc. 1

2 Agenda Overview of Cisco Connected Government How Do I Get There? Why Cisco? Discussion 2

3 Overview of a Cisco Connected Government 3

4 What Is a Connected Government? All branches of government support the controlled flow of information reach constituents when they need them, where they need them, and in the way they need them reach more constituents with less cost Government is engaged with constituents 4

5 Connected Government: Mapping Department Mission to IT Investment Reference service architecture and corresponding roadmap Roadmap transitions governments through a multiphase approach, synchronized with process change Assessment Tool to compare department mission with IT capability 5

6 Agency Drivers for Change Intra-agency/interagency collaboration Enable interoperable communications to support constituent services, agency collaboration, and joint operations Infrastructure sharing Foster sharing of physical resources and equipment (e.g., incident command vehicles, aircraft, etc.) across agencies to reduce costs Information sharing Improve operational efficiency by providing equal interagency access to critical information Shared services Consolidate common government services to enhance operational efficiency 6

Key Tenets of an Intelligent Information

7 Cisco Approach for Connected Government Connected Government Is Based on Three Key Tenets of an Intelligent Information Network Connected Government Integrating network with applications and network components Providing resilience to maintain continuity and performance Adapting to changing needs of government programs 7

Networked Infrastructure Layer Interactive Layer

Application Layer Collaboration Layer Cisco

Enable secure user and device mobility for access to

across agency and partner locations Business

Mobility Storage Middleware and Application Platforms

Application Delivery Networking Application-Oriented

Virtualization Infrastructure Management Enables

cross-agency collaboration IPCC IP Phone Infrastructure

Places Data Center in the NetworkWAN/MAN for delivery

Applications Server Storage Clients Voice &

Video Delivery Enable safe transport of radio, voice,

8 Networked Infrastructure Layer Interactive Layer Management Virtualization Adaptive Management Application Layer Collaboration Layer Cisco Service-Oriented Network Architecture (SONA) Framework Enable secure user and device mobility for access to resources Enable secure, resilient information access across agency and partner locations Business Applications PLM CRM ERP HCM Procurement SCM Security Mobility Storage Middleware and Application Platforms Advanced Analytics and Decision Support Application Application Delivery Networking Application-Oriented Networking Campus Infrastructure Network Infrastructure Virtualization Infrastructure Management Enables seamless, Instant secure Unified Messaging Messaging cross-agency collaboration IPCC IP Phone Infrastructure Enables agencywide Branch network foundation Enterprise Places Data Center in the NetworkWAN/MAN for delivery of Edge applications and services Collaboration Applications Server Storage Clients Voice & Collaboration Compute Identity Teleworker Meeting Place Video Delivery Enable safe transport of radio, voice, and video communications Enable identification of devices and users at every layer of network Intelligent Information Network 8

Business Value Phased Value of SONA Connected Government: Roadmap for Agencies to Achieve Their Mission Interagency Sharing and Information Sharing Intra-Organizational Focus Mission: Improve

9 Business Value Phased Value of SONA Connected Government: Roadmap for Agencies to Achieve Their Mission Interagency Sharing and Information Sharing Intra-Organizational Focus Mission: Improve operations in the near term Inter-Organizational Focus Mission: Improve information exchange (public safety, intelligence, and social services) Mission: Become a services provider or reduce operating expenses by outsourcing Partner Skills: Deployment Partner Skills: Business-level, crossagency relationships Partner: Consulting/ integration Operational Effectiveness and Efficiency 9

10 Business Value Phased Value of SONA Connected Government: SONA by Phase Intra-Agency Collaboration Security Intra-Agency Mobility (Interoperability) Security (VPN) Interagency Collaboration Voice Collaboration Mobility Voice Collaboration (VPN) Security Identity Interagency Infrastructure Sharing Application Delivery Virtualization Interagency Sharing and Information Sharing Application Protocol Optimization Operational Effectiveness and Efficiency 10

11 Value Phased Value of SONA Connected Government: Customer benefit by phase Intra-Agency Collaboration 30% drop in communication costs Intra-Agency Mobility (Interoperability) Interagency Collaboration Government officers remain in 2 the 3field instead of at HQ doing paperwork 1/10 cost of new locations 3 hours saved per field worker per day Citizen services designed around life events, not government organizations Communications annual savings of 80% for services delivery Improve continuity and interoperable communications Interagency Infrastructure Sharing Reduce data storage costs by 50% Enable new business models and service offerings Interagency Sharing and Information Sharing Estimated savings of $5B in US Federal Operational Effectiveness and Efficiency 11

12 Connected Government: Reference Service Architecture Remote Worker Agency 1 HQ Agency 2 HQ Partner/Supplier Voice, Video, Data/High-Availability Voice, Video, Data/High-Availability Remote Worker Site-to-Site VPN High-Availability Core Network Remote- Access VPN High-Speed, High-Availability High-Speed, High-Availability Data-Center Systems (Voice, Video, Data) Voice, Video, Data/Resilient Branch Voice, Video, Data/Resilient Branch Data-Center Systems (Voice, Video, Data) Agency 1 Data Center Agency 2 Data Center Agency 1 Branch Mobile Network 12

13 How Do I Get There? 13

14 Cisco Connected Government Roadmap Lays the groundwork for advanced constituent, government, and business services Each phase improves an agency s ability to share and manage real-time information Work from inside out Intra-agency focus Enhances agency s ability to serve constituents wherever they are and whenever they need assistance 1 2 Phases 1 to 3 Interagency focus Enables connectivity, communication, and collaboration between agencies Increases service effectiveness and efficiency Phases 3 to 6 14

Connected Government Roadmap: Phase 1 Siloed Information and Communications Systems Agency 1 HQ Siloed Government LEVEL 1 Remote radio communications not integrated into enterprise and cannot stream

15 Connected Government Roadmap: Phase 1 Siloed Information and Communications Systems Agency 1 HQ Siloed Government LEVEL 1 Remote radio communications not integrated into enterprise and cannot stream video or data Dedicated voice network cannot seamlessly deliver voice, video, and data to local force or support agencies DMZ Internet One failure here could disable access to records and logistics systems PSTN Data Network Increased cost and complexity Connectivity to data center is potential single point of failure Lack of any-to-any voice, video, or data real-time communication Data-Center Systems (Data) Agency 1 Data Center Agency 1 Branch Mobile Network 15

Connected Government Roadmap: Phase 2 Intra-Agency Collaboration Agency 1 HQ Security High-availability Availability network Network sustains operations through disruption.

secure personnel Kent Police Voice, Video, Data/High-Availability Customer Example Humberside Police High-Availability Core Network Converged data center offers voice, video, and data anywhere to

16 Connected Government Roadmap: Phase 2 Intra-Agency Collaboration Agency 1 HQ Security High-availability Availability network Network sustains operations through disruption. disruptions Customer Example Converged Common network Network: carrying Seamless all application information integration, that can be single securely network accessed to by manage authorized and secure personnel Kent Police Voice, Video, Data/High-Availability Customer Example Humberside Police High-Availability Core Network Converged data center offers voice, video, and data anywhere to entire force on the network Customer Example Polish Border Guard QoS Voice, Video, Data/Resilient Branch High-Speed, High-Availability Mobile force still cannot stream incident data from scene; secure remote connectivity needed High- Availability Network Agency 1 Data Center Agency 1 Branch Mobile Network 16

17 Connected Government Roadmap: Phase 2 Intra-Agency Collaboration Agency 1 HQ Security High-availability Availability network Network sustains operations through disruption. disruptions Converged Common network Network: carrying Seamless all application information integration, that can be single securely network accessed to by manage authorized and secure personnel QoS Voice, Video, Data/High-Availability Voice, Video, Data/Resilient Branch High-Availability for Work and Core Network Converged data center offers voice, video, and data anywhere to entire force on the network Customer Example Customer Example Customer Example Texas Dutch Centre Income New Zealand Ministry of Social Policy High-Speed, High-Availability Mobile force still cannot stream incident data from scene; secure remote connectivity needed High- Availability Network Agency 1 Data Center Agency 1 Branch Mobile Network 17

Connected Government Roadmap: Phase 3 Integrated Remote Resources Agency 1 HQ VPN Remote Access Securely extends real-time records and incident voice, video, and data to remote resources

Merion Police Department Remote- Access VPN Identity Mobile Worker Voice, Video, Data/Resilient Branch High-Speed, High-Availability Voice, Video, Data/Resilient Branch Mobile force becomes

18 Connected Government Roadmap: Phase 3 Integrated Remote Resources Agency 1 HQ VPN Remote Access Securely extends real-time records and incident voice, video, and data to remote resources (including private sector) Partner/Supplier Voice, Video, Data/High-Availability Customer Example Arizona Department of Commerce High-Availability Core Network Security Customer Example Upper Merion Police Department Remote- Access VPN Identity Mobile Worker Voice, Video, Data/Resilient Branch High-Speed, High-Availability Voice, Video, Data/Resilient Branch Mobile force becomes fully integrated into agency networking solution to publish and receive real-time Data Center enterprise data Systems (Voice, Video, Data) Agency 1 Branch Mobile Network Mobility Agency 1 Data Center 18

Connected Government Roadmap: Phase 4 Interagency Collaboration Agency 1 HQ Agency 2 HQ Partner/Supplier Collaboration Voice, Video, Data/High-Availability Customer Example

video, voice, and data for seamless collaboration State of Schleswig- Holstein Network infrastructure High-Availability Core Network Dutch Victim Tracking System High-Speed,

19 Connected Government Roadmap: Phase 4 Interagency Collaboration Agency 1 HQ Agency 2 HQ Partner/Supplier Collaboration Voice, Video, Data/High-Availability Customer Example Voice, Video, Data/High-Availability Customer Example Mobile Worker Regional departments integrated into Remote- communications network Access supporting VPN integrated radio, video, voice, and data for seamless collaboration State of Schleswig- Holstein Network infrastructure High-Availability Core Network Dutch Victim Tracking System High-Speed, High-Availability Voice, Video, Data/Resilient Branch Voice, Video, Data/Resilient Branch Data-Center Systems (Voice, Video, Data) Agency 1 Data Center Agency 1 Branch Mobile Network 19

Connected Government Roadmap: Phase 5 Interagency Infrastructure Sharing Mobile Worker/Partner Agency 1 HQ Agency 2 HQ Partner/Supplier

Worker Site-to-Site VPN High-Speed, High-Availability izn in Lower Saxony, Germany High-Availability Core Network Austrian Federal Data

Video, Data/Resilient Branch Voice, Video, Data/Resilient Branch Data-Center Systems (Voice, Video, Data) Agency 2 Data Center Second

20 Connected Government Roadmap: Phase 5 Interagency Infrastructure Sharing Mobile Worker/Partner Agency 1 HQ Agency 2 HQ Partner/Supplier Application Delivery Voice, Video, Data/High-Availability Customer Example Voice, Video, Data/High-Availability Customer Example Mobile Worker Site-to-Site VPN High-Speed, High-Availability izn in Lower Saxony, Germany High-Availability Core Network Austrian Federal Data Center Remote- Access VPN High-Speed, High-Availability Data-Center Systems (Voice, Video, Data) Storage & Compute Virtualization Voice, Video, Data/Resilient Branch Voice, Video, Data/Resilient Branch Data-Center Systems (Voice, Video, Data) Agency 2 Data Center Second agency data center added for securely sharing infrastructure improving reach, capacity, and resilience Agency 1 Data Center Agency 1 Branch Mobile Network 20

Connected Government Roadmap: Phase 6 Interagency Information Sharing and Shared Remote Worker Agency 1 HQ Agency 2 HQ Partner/Supplier Voice, Video, Data/High-Availability Voice, Video,

21 Connected Government Roadmap: Phase 6 Interagency Information Sharing and Shared Remote Worker Agency 1 HQ Agency 2 HQ Partner/Supplier Voice, Video, Data/High-Availability Voice, Video, Data/High-Availability Remote Worker Site-to-Site VPN Network Virtualization High-Availability Core Network Remote- Access VPN High-Speed, High-Availability High-Speed, High-Availability Data-Center Systems (Voice, Video, Data) Application Protocol Optimization Voice, Video, Data/Resilient Branch Voice, Video, Data/Resilient Branch Data-Center Systems (Voice, Video, Data) Agency 1 Data Center Agency 2 Data Center Agency 1 Branch Mobile Network 21

SONA Roadmap for Achieving a Connected Government Intra-Agency Phases 1 2 3 4 5 6 Siloed Operation Intra-Agency Collaboration Intra-Agency Integrated Remote Resources Interagency Phases

22 SONA Roadmap for Achieving a Connected Government Intra-Agency Phases Siloed Operation Intra-Agency Collaboration Intra-Agency Integrated Remote Resources Interagency Phases Interagency Collaboration Interagency Infrastructure Sharing Interagency Information Sharing/Shared Each phase moves closer to informationsharing goal and delivers near-term operational value 22

How Cisco Helps Your Agency Become a Connected Government Cisco solutions demonstrate how to apply previous success in a connected government through Assessment tools to create Connected Government

23 How Cisco Helps Your Agency Become a Connected Government Cisco solutions demonstrate how to apply previous success in a connected government through Assessment tools to create Connected Government Roadmap Reference architectures that represent Cisco best practices developed from real-world deployments Cisco and partner services that coordinate government processes to coincide with technical capabilities Align incentives, policy, performance management, rewards, and funding to encourage services sharing 23

capabilities: Public notice for emergencies Internal workflow management Budget management

24 First Assess, Then Progress the Connected Government Network Assessment Tool Translates into Tells You Possible resiliency issues in the network may be compromising important capabilities: Public notice for emergencies Internal workflow management Budget management Geographic information systems (GISs) Dispatch systems Field worker communication Internal communications 24

The Road Forward Compare department mission and strategy with IT capabilities using the Connected Government Assessment Tool Baseline current IT capabilities Define IT capabilities and mission

25 The Road Forward Compare department mission and strategy with IT capabilities using the Connected Government Assessment Tool Baseline current IT capabilities Define IT capabilities and mission objectives gap Develop phased IT roadmap that includes network and application capabilities to close the gap Coordinate process and policy change with IT investment plan to match technical, political, and organizational capability 25

26 Why Cisco? 26

Cisco Connected Government a Networking Approach Built to Last Cisco provides a highly adaptable network architecture that allows public administrators to meet current and future needs.

27 Cisco Connected Government a Networking Approach Built to Last Cisco provides a highly adaptable network architecture that allows public administrators to meet current and future needs. Highly customized design based on proven best practices Modular network deployment based on integrated components Optimal performance Continuously expanding functionality Future-proofed roadmap 27

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