ngena managed SD-WAN-as-a-Service Company Presentation Februrary 2019
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1 ngena managed SD-WAN-as-a-Service Company Presentation Februrary 2019
2 ngena overview
3 Challenges for enterprises: digitalization, globalization and new IT-solutions Web Services Office Applications Cloud ERP Storage & Data Services Internet Cloud CRM Web Conferencing Public Internet as integral part of corporate networks Truly global connectivity 3
4 New network requirements demand new WAN services Today business customers lose productivity, business opportunities and revenue due to insufficient WAN performance. Long and unpredictable lead times to connect sites Patchwork of networks, products and solutions Huge effort for implementation and transformation Lack of network agility and low speed of innovation 4
5 Digitalization driving global SD-WAN demand Mega Trends Decentralization: 80%of employees and customers are served in branch offices Globalization: 41% of businesses globally say they do business in countries outside their own Bandwidth demand: 21% global business IP traffic growth (CAGR) Cloud adoption: 70% of large scale enterprises use cloud applications 18% worldwide public cloud services market growth in 2017 Effects on SD-WAN Revenue growth (CAGR) revenue growth (CAGR) 18% decrease 12% in decrease MPLS in for global for global revenues MPLS expected revenues in SD-WAN infrastructure & expected in Western SD-WAN infrastructure & Western Europe by services Europe by 2020 services % of WAN edge infrastructure refresh initiative based on SD- WAN by % of enterprises will be deploying SD-WAN services by 2018/19 80% of IP-VPN RFPs demanding SD-WAN solutions today US$ 8.05bn global SD-WAN infrastructure & services revenue by 2021 US$ 106bn global VPN market in 2022 and CARG of +13% IDC: SD-WAN growth is exploding for at least the next 5 years. Sources: 1. Gartner/Viptela; 2. Sage/Populus; 3. Cisco; 4. IDG; 5. Gartner; 6. IDC; 7. IDC; 8. Gartner; 9. Ovum; 10. IDC; 11. IDC; 12. Market Research Future 5
6 Traditional and new ways of building global networks Traditional Hardware Centric Manual Closed Reactive Hardware Centric Manual Closed Reactive Connectivity Intent Network Intent Software Driven Automated Programmable Predictive Business Intent Software Defined/SDN Cloud Based Automation & Scale Security & Compliance Assurance & Analytics Hosted, managed Speed, flexibility, zero-touch, policy driven Segmentation, threat mitigation Users, applications, devices 6
7 ngena at a glance ngena stands for Next Generation Enterprise Network Alliance an alliance of service providers from across the globe Newly founded start-up company providing global business networks to alliance partners Transforms alliance partner networks into a single Software Defined Network (SDN) Service delivery platform based on Network Function Virtualization (NFV), service orchestration and end-to-end process automation Alliance partners offer high quality standardized global VPN services to their business customers 7
8 ngena stands for Next Generation Enterprise Network Alliance. Founded in February 2016 by leading international telecommunication providers, ngena today works with a select group of global alliance partners to offer high quality and standardized global Software-Defined WAN services (SD-WAN) to enterprise customers via our strong partner ecosystem. 8
9 ngena lives and breathes the sharing economy model Uber global logistics provider facilitating shared transport services Airbnb global lodging provider facilitating shared lodgings ngena global network provider facilitating shared network service 9
10 An ecosystem of strong partners! 10
11 ngena s company quick facts & management Company ngena is a privately held, limited liability company (Gesellschaft mit beschränkter Haftung - GmbH) Location Headquartered in Frankfurt am Main, Germany Further sites in Debrecen (Hungary) & Košice (Slovakia) Facts Founded in employees Dr. Marcus Hacke Founder & Managing Director Background: Marcus developed the idea of ngena. His responsibilities comprise product management, platform engineering and operations. Alessandro Adriani Managing Director Background: Alessandro joined ngena in early His key responsibilities cover partner management, sales and marketing. 11
12 What we deliver: best connections! Providing an innovative and highly standardized global business network that is quicker to implement, more readily scalable more secure, easier to use more stable and less complex than any other solution in the market. 12
13 How we take care of a customers order Your telecoms provider ( ngena s A-end partner ) Single point of contact to the customer from quotation to fulfillment monitors network performance reporting and managing changes End-to-end service provider Coordinates full customer solution design orders local access, coordinates global dispatching and installation of CPE test and turn-up, hand-over the solution to the alliance partner Local alliance partner ( B-end partner ) Provides local Ethernet and/or Internet access including on-site installation & field service 13
14 ngena s network: tremendous benefits for enterprises Optimal price-performance ratio Global coverage and truly global connectivity Fast provisioning and superior agility Global reach and local care Agile development with future-proof services One portal and seamless processes High quality services with excellent performance, reliability and security 14
15 ngena: advantages for business customers Customer Experience Innovation Agility Coverage: strong partners with leading market positions in their regions Business model: first sharing economy model for networking expands reach Rapid deployment: fast implementation and roll-out, self provisioning Security: highest security for business-critical applications Technology innovation: network technology based on virtualization. Completely software defined Rapid development: agile and continuous development of network and features Customer service updates: near real time Fast ordering: virtualized services & functionalities in near real time Quality: homogeneity of the network with end-to-end service and quality levels 15
16 Technical concept and service portfolio
17 ngena solution is ready to quote on large scale No. of countries Regions / Access types IPL IPL & EPL Total Africa Europe Asia Pacific Central & South America Middle East North America Sub-Total ngena`s coverage ready for quotation as per Oct for access types based on Ethernet Private Line (EPL) + Internet Public Line (IPL) Internet Public Line (IPL) 17
18 ngena s global infrastructure: Regional hubs and backbone network Helsinki Hong Kong San Jose Vancouver Ashburn Amsterdam Frankfurt Moscow Shanghai Seoul Tokyo Vancouver Sydney Miami Mumbai Hong Kong Bogotá Singapore San Jose ngena s regional hubs and backbone network Sao Paulo ngena s backbone (existing and planned*) ngena s hubs ngena s planned* hubs Buenos Aires Johannesburg Sydney *The information on planned developments in this overview is a non-binding estimation only and it may be changed at any time. 18
19 Brief product solution overview ngena Hub Data Centre with Virtual Infrastructure Management Service chain to deliver Value Added Services (e.g. Firewall etc.) Full automation and orchestration (service catalogue driven) Resilience and high-availability 19
20 Brief product solution overview ngena Backbone Interconnection between ngena Hubs CoS/QoS-based routing Encryption (data & control plane) Resilience 20
21 Brief product solution overview ngena VPN Network agnostic SDN-based VPN Standardized Access Designs Hybrid access (EPL- and IPL-based) E2E encryption (site pairwise) Zero-touch CPE configuration Path management 21
22 Brief product solution overview Centralized Management ngena management & customer portals Product catalogue driven service design and configuration End-to-End process automation NFV-based services & centralized orchestration 22
23 Brief product solution overview End-to-End Managed Services with SLA E2E Managed Services ngena management & customer portals E2E managed solution Field support Proactive & reactive service management Customer Care Portal Service performance visibility Global SLA 23
24 Standardized access design: XS ngena Hub XS Node 1 Node 2 Customer site Access Gateway Service Termination Point of B-End Alliance Partner Internet Public Line Ethernet Private Line Line Termination Device of B-End Alliance Partner ngena Customer Premise Equipment (CPE) Service Termination Point of ngena 24
25 Standardized access design: S ngena Hub S Node 1 Node 2 Customer site Access Gateway Service Termination Point of B-End Alliance Partner Internet Public Line Ethernet Private Line Line Termination Device of B-End Alliance Partner ngena Customer Premise Equipment (CPE) Service Termination Point of ngena 25
26 Standardized access design: M ngena Hub M Node 1 Node 2 Customer site Access Gateway Service Termination Point of B-End Alliance Partner Internet Public Line Ethernet Private Line Line Termination Device of B-End Alliance Partner ngena Customer Premise Equipment (CPE) Service Termination Point of ngena 26
27 Standardized access design: L ngena Hub L Node 1 Node 2 Customer site Access Gateway Service Termination Point of B-End Alliance Partner Internet Public Line Ethernet Private Line Line Termination Device of B-End Alliance Partner ngena Customer Premise Equipment (CPE) Service Termination Point of ngena 27
28 Standardized access design: XL ngena Hub XL Node 1 Node 2 Customer site Access Gateway Service Termination Point of B-End Alliance Partner Internet Public Line Ethernet Private Line Line Termination Device of B-End Alliance Partner ngena Customer Premise Equipment (CPE) Service Termination Point of ngena 28
29 Standardized access design: S+ ngena Hub S+ Node 1 Node 2 Customer site Access Gateway Service Termination Point of B-End Alliance Partner Internet Public Line Ethernet Private Line Line Termination Device of B-End Alliance Partner ngena Customer Premise Equipment (CPE) Service Termination Point of ngena 29
30 Standardized access design: M+ ngena Hub M+ Node 1 Node 2 Customer site Access Gateway Service Termination Point of B-End Alliance Partner Internet Public Line Ethernet Private Line Line Termination Device of B-End Alliance Partner ngena Customer Premise Equipment (CPE) Service Termination Point of ngena 30
31 Standardized access design: M- ngena Hub M- Node 1 Node 2 Customer site Access Gateway Service Termination Point of B-End Alliance Partner Internet Public Line Ethernet Private Line Line Termination Device of B-End Alliance Partner ngena Customer Premise Equipment (CPE) Service Termination Point of ngena 31
32 Access design on roadmap 2018: L+ ngena Hub L+ Node 1 Node 2 Customer site Access Gateway Service Termination Point of B-End Alliance Partner Internet Public Line Ethernet Private Line Line Termination Device of B-End Alliance Partner ngena Customer Premise Equipment (CPE) Service Termination Point of ngena 32
33 Standardized access design: XL+ ngena Hub XL+ Node 1 Node 2 Customer site Access Gateway Service Termination Point of B-End Alliance Partner Internet Public Line Ethernet Private Line Line Termination Device of B-End Alliance Partner ngena Customer Premise Equipment (CPE) Service Termination Point of ngena 33
34 ngena s portfolio: the big picture Network Health Dashboard Regional ngena Hubs + global ngena Backbone Alliance Partner Network Nomadic Access Services Public Cloud MPLS VPN Private Cloud MPLS VPN Interworking Global SLA Cloud Connect ngena VPN Advanced Security Application Optimization Advanced Network Access Design XL / XL+ Access Design L / L+ Access Design M / M+ / M- Access Design S / S+ Access Design XS vedge CPE ENCS (x86) CPE Advanced Security Application Optimization Advanced Network Internet (local access) Disclaimer: Fulfilled within 2019 Internet (regional access) Internet (local access) Secure Tunnel to 3 rd Party CSP 34
35 Value added services Advanced Network Services Advanced Security Services Application Optimization Services Cloud Connect Services Internet Access (regional/central/local), Multi-VPN, CoS/QoS, Nomadic Access, VPN Gateway to interconnect with MPLS VPNs, Intelligent path management (static and dynamic), Micro-Hub for remote areas or as aggregation point, embedded WAN/LAN/WLAN management Firewall and Web-Security to protect against threat originating from the Internet, Next Generation Firewall and DDOS protection Application Aware Network NBAR based automated Application Marking for CoS allocation, end-to-end application optimization and acceleration with vwaas (based on vbranch) Cloud Connector to public cloud services for optimized access (secure, and offering high performance) 35
36 Automations and operations
37 ngena offers a fully managed SD-WAN-as-a-Service End-to-End Managed Services with SLA E2E Managed Services ngena management & customer portals E2E managed solution Field support Proactive & reactive service management Customer Care Portal Service performance visibility Global SLA 37
38 End-to-end automation with a model-driven architecture ngena Portal B-End Alliance Partner ngena BOSS APIs to Alliance Partners Alliance Partner 3 Alliance Partner 2 Alliance Partner 1 Central Orchestrator Cisco CSO Distributed Service Orchestration Hub 1 Hub 2 Hub 3 Regional Orchestrator Regional Orchestrator Regional Orchestrator NSO NSO NSO Devices Devices Devices 38
39 The ngena portal The ngena portal is the single entry point to support all interactions between alliance partners and ngena. It is a multi-tenant portal with role-based secure access which supports different views for an alliance partner. Request-to-Answer: Initial configuration of a site Order-to-Payment: Fulfillment of a CPE Order-to-Payment: Activate CPE To get a first impression of the ngena Portal, have a look at our video: ngena portal video (5:56 min) 39
40 Overview of ngena alliance partner-facing portals ngena BSS/OSS platform Business Support System (BSS) Operations Support System (OSS) 40
41 Overview of ngena alliance partner-facing portals ngena BSS/OSS platform Business Support System (BSS) Operations Support System (OSS) Customer Relationship Management (CRM) Network Solution Configurator Fulfilment Workflow System (NGSF) Customer Order Management Invoice and Report Presentation (with backend billing system) Complaint Management System Trouble Ticket Management System with integration to incident monitoring and analytics tools (NGSA) Product Management System (based on resource DB & APIs) 41
42 What does the ngena portal mean for procurement? Quotat ion in 60 minute s 42
43 How we monitor and proactively resolve potential operational issues Trouble ticket via portal Performance Dashboard Dedicated situation room for collaborative trouble shooting 1. ngena monitors the ngena network end-to-end and collects real time event and metrics data 2. ngena filters event noise and creates alerts in the case of an incident - in most instances, even before the customer will have noticed the incident 3. ngena populates created tickets, offers workflow support and tools for collaborative incident resolution 43
44 Dashboard example network overview 44
45 ngena platform security made in Germany ngena has implemented a strong security governance for its own platforms & infrastructure (global ngena hubs, private global backbone etc.) based on Compliance with the German Federal Data Protection Act Information security management system Configurable security and data privacy requirements Policy based security Set KPI indicators for review To ensure a high level of security, ngena has a clearly defined threat prevention & mitigation strategy with Proactive network vulnerability scan DDoS mitigation Regular penetration testing Set KPI indicators for review To achieve this, ngena uses a comprehensive security infrastructure 3 rd generation firewall with combination of application firewall & intrusion prevention system + DPI Next-generation intrusion prevention & detection system Centralized identity and access management Security information and event management system Use of encryption for all data in rest and in transit 45
46 What you should keep in mind
47 ngena managed SD-WAN: Explained in 60 seconds ngena s SD-WAN-as-a-Service delivers A global, hybrid VPN based on SDN technologies Diverse access designs and value-added services with a high degree of standardization in terms of technologies, processes and service levels ngena s SD-WAN-as-a-Service means Strong regional partners in an international alliance Centrally managed as a result of a new form of service provisioning New and innovative VPN technologies support digitalization efforts 47
48 What you should keep in mind Alliance Benefits Simpler service provisioning Faster time to revenue Lower operational costs Delivery of software-defined WAN services at scale Competitive differentiation Shared expertise Customer Benefits Fully automated provisioning process Highest network availability Best fit access options Fast innovation cycles Full transparency of production and processes End-to-end customer network management ngena enables alliance partners to become their customer s first choice in global networking. 48
49 linkedin.com/company/ngena bit.ly/ngena_on_youtube twitter.com/ngenagmbh xing.com/companies/ngenagmbh ngena.net ngena.net/infokit Thank you! Contact us ngena GmbH Hahnstrasse Frankfurt Germany Managing Directors Dr. Marcus Hacke, Alessandro Adriani Head of Supervisory Board Patrick Molck-Ude Commercial register Amtsgericht Bonn HRB
ngena managed SD-WAN-as-a-Service Company Presentation February 2019
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