Article Date Headline / Summary Publication Edition Page No. Journalist. Mainlines. The Free Press Journal. Regional.

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1 Article Date Headline / Summary Publication Edition Page No. Journalist Mainlines 2 Aug 2018 Tata Power dedicates India's first 'All-women' Customer Relations Centre The Free Press Journal 24 Bureau 1 Aug 2018 India's first 'All-Women' customer relations centre by Tata Power 1 Aug 2018 Tata Power dedicates India s All-women customer relations centre in the power utility sector to customers of Morning India Kolkata 4 Bureau The Public Side Jaipur 4 Bureau 2 Aug 2018 Tata Power dedicates India's first all-women Customer Relations Centre in the power utility sector to Customers of 2 Aug 2018 Tata Power inaugurate India's first all-women Customer Relations Centre 1 Aug 2018 Tata Power dedicates India's first all-women Customer Relations Centre in the power utility sector to Customers of 1 Aug 2018 Tata Power dedicates India's first all-women Customer Relations Centre in the power utility sector to Customers of 1 Aug 2018 Tata Power inaugurate India's first all-women Customer Relations Centre 1 Aug 2018 Tata Power dedicates India s All-women customer relations centre in the power utility sector to customers of Regional Pudhari (Marathi) Tarun Bharat (Marathi) Aaj Ka Anand (Hindi) Aapla Mahanagar (Marathi) Aapla Vartahar (Marathi) Aatma Ki Jwala (Hindi) Pune 2 Bureau 6 Bureau Pune 15 Bureau 5 Bureau 5 Bureau Udaipur 4 Bureau Page 1 of 47.

2 1 Aug 2018 Tata Power dedicates India s All-women customer relations centre in the power utility sector to customers of 1 Aug 2018 Tata Power dedicates India s All-women customer relations centre in the power utility sector to customers of 1 Aug 2018 Tata Power dedicates India s All-women customer relations centre in the power utility sector to customers of 1 Aug 2018 Tata Power dedicates India s All-women customer relations centre in the power utility sector to customers of 1 Aug 2018 Tata Power dedicates India s All-women customer relations centre in the power utility sector to customers of Dainik Adhikar (Hindi) Dainik Bhor (Hindi) Jai Rajasthan (Hindi) Jangan Dainik (Hindi) Khabron Ki Duniya (Hindi) Jaipur 5 Bureau Jaipur 2 Bureau Udaipur 2 Bureau Jodhpur 2 Bureau Jaipur 6 Bureau 1 Aug 2018 Tata Power dedicates India's first all-women Customer Relations Centre in the power utility sector to Customers of Lokmat (Marathi) 1 Bureau 1 Aug 2018 Tata Power dedicates India s All-women customer relations centre in the power utility sector to customers of 1 Aug 2018 Tata Power dedicates India's first all-women Customer Relations Centre in the power utility sector to Customers of 1 Aug 2018 Tata Power dedicates India s All-women customer relations centre in the power utility sector to customers of Marulehar (Hindi) Punya Nagari (Marathi) Sanjeevani Today (Hindi) Jodhpur 7 Bureau 4 Bureau Jaipur 7 Bureau Page 2 of 47.

3 1 Aug 2018 Tata Power dedicates India s All-women customer relations centre in the power utility sector to customers of 1 Aug 2018 Tata Power dedicates India s All-women customer relations centre in the power utility sector to customers of Seema Sandesh (Hindi) Udaipur Exp. (Hindi) Jaipur 5 Bureau Udaipur 7 Bureau 1 Aug 2018 Tata Power dedicates India s All-women customer relations centre in the power utility sector to customers of Ujala (Hindi) Jodhpur 8 Bureau 1 Aug 2018 Tata Power dedicates India s All-women customer relations centre in the power utility sector to customers of Viswaas Express (Hindi) Jodhpur 3 Bureau 31 Jul 2018 First lady service center inaugurated Sakal (Marathi) 3 Bureau 31 Jul 2018 Tata Power Co.Ltd. - Announcement under Regulation 30 (LODR)-Press Release / Media Release Online The Hindu Business Line Online Web NA Bureau 1 Aug 2018 Tata Power Company - Announcement under Regulation 30 (LODR)-Press Release / Media Release 1 Aug 2018 All-Women Staff takes Charge at Tata Power s CRC in 1 Aug 2018 Tata Power Inaugurates India s first All-women Customer Relations Centre in the power utility sector in 1 Aug 2018 Tata Power dedicates India's first all-women Customer Relations Centre in the power utility sector to Customers of Moneycontrol Online Web NA Bureau Saur Energy Online Web NA Bureau Energy Outlook Online Web Bureau 1 Aug 2018 Equity Bulls Online Web NA Bureau Page 3 of 47.

4 2 Aug 2018 Tata Power dedicates India's first All-women' Customer Relations Centre 2 Aug 2018 Tata Power Inaugurates 'Allwomen CRC' in 1 Aug 2018 ट ट प वर तर फ स त र य स ठ ग र हक स ब ध क द र 1 Aug 2018 Tata Power : dedicates India's first all-women Customer Relations Centre in the power utility sector to Customers of 1 Aug 2018 Tata power dedicates india s first all-women customer relations centre in the power utility sector to customers of mumbai 1 Aug 2018 ट ट प वरच य ग र हक क द र त 'महहल र ज' 2 Aug 2018 Women power for power services The Avenue Mail Online Web NA Bureau Bytes Of India Online Web NA Bureau Bytesofindia Online Web NA Bureau 4 Traders Online Web NA Bureau NRI News 24X7 Online Web NA Bureau Live Online Web NA Bureau Facebook Online Web NA Bureau 31 July 2018 Tata Power dedicates India s first All-women Customer Relations Centre in the power utility sector to Customers of Tata Power dedicates India s first All-women Customer Relations Centre in the power utility sector to Customers of Online Web NA Bureau 1 Aug 2018 Tata Power dedicates India s first All-women Customer Relations Centre in the power utility sector to Customers of 1 Aug 2018 Women power for power services Punekar News Online Web NA Bureau Tech Trail Online Web NA Shriram Shinde Page 4 of 47.

5 Mainlines Page 5 of 47.

6 Published Date: 2 Aug 2018 Publication: The Free Press Journal Edition: Page No: 24 MAV/CCM: /13.62 Circulation: /1 Back To Index Page 6 of 47.

7 Published Date: 1 Aug 2018 Publication: Morning India Edition: Kolkata Page No: 4 MAV/CCM: /74.69 Circulation: /1 Back To Index Page 7 of 47.

8 Published Date: 1 Aug 2018 Publication: The Public Side Edition: Jaipur Page No: 4 MAV/CCM: 1896/4.74 Circulation: /1 Back To Index Page 8 of 47.

9 Regional Page 9 of 47.

10 Published Date: 2 Aug 2018 Publication: Pudhari (Marathi) Edition: Pune Page No: 2 MAV/CCM: /26.61 Circulation: /1 Back To Index Page 10 of 47.

11 Published Date: 2 Aug 2018 Publication: Tarun Bharat (Marathi) Edition: Page No: 6 MAV/CCM: 15760/19.7 Circulation: /1 Back To Index Page 11 of 47.

12 Published Date: 1 Aug 2018 Publication: Aaj Ka Anand (Hindi) Edition: Pune Page No: 15 MAV/CCM: 85680/42.84 Circulation: /1 Back To Index Page 12 of 47.

13 Published Date: 1 Aug 2018 Publication: Aapla Mahanagar (Marathi) Edition: Page No: 5 MAV/CCM: 12051/13.39 Circulation: /1 Back To Index Page 13 of 47.

14 Published Date: 1 Aug 2018 Publication: Aapla Vartahar (Marathi) Edition: Page No: 5 MAV/CCM: 39252/32.71 Circulation: /1 Back To Index Page 14 of 47.

15 Published Date: 1 Aug 2018 Publication: Aatma Ki Jwala (Hindi) Edition: Udaipur Page No: 4 MAV/CCM: 2988/7.47 Circulation: 0 1/1 Back To Index Page 15 of 47.

16 Published Date: 1 Aug 2018 Publication: Dainik Adhikar (Hindi) Edition: Jaipur Page No: 5 MAV/CCM: 2112/2.64 Circulation: /1 Back To Index Page 16 of 47.

17 Published Date: 1 Aug 2018 Publication: Dainik Bhor (Hindi) Edition: Jaipur Page No: 2 MAV/CCM: /8.26 Circulation: /1 Back To Index Page 17 of 47.

18 Published Date: 1 Aug 2018 Publication: Jai Rajasthan (Hindi) Edition: Udaipur Page No: 2 MAV/CCM: /7.66 Circulation: /1 Back To Index Page 18 of 47.

19 Published Date: 1 Aug 2018 Publication: Jangan Dainik (Hindi) Edition: Jodhpur Page No: 2 MAV/CCM: 10168/25.42 Circulation: /1 Back To Index Page 19 of 47.

20 Published Date: 1 Aug 2018 Publication: Khabron Ki Duniya (Hindi) Edition: Jaipur Page No: 6 MAV/CCM: /17.39 Circulation: /1 Back To Index Page 20 of 47.

21 Published Date: 1 Aug 2018 Publication: Lokmat (Marathi) Edition: Page No: 1 MAV/CCM: 60300/10.05 Circulation: /1 Back To Index Page 21 of 47.

22 Published Date: 1 Aug 2018 Publication: Marulehar (Hindi) Edition: Jodhpur Page No: 7 MAV/CCM: 18864/23.58 Circulation: /1 Back To Index Page 22 of 47.

23 Published Date: 1 Aug 2018 Publication: Punya Nagari (Marathi) Edition: Page No: 4 MAV/CCM: 23268/16.62 Circulation: /1 Back To Index Page 23 of 47.

24 Published Date: 1 Aug 2018 Publication: Sanjeevani Today (Hindi) Edition: Jaipur Page No: 7 MAV/CCM: 2204/5.51 Circulation: /1 Back To Index Page 24 of 47.

25 Published Date: 1 Aug 2018 Publication: Seema Sandesh (Hindi) Edition: Jaipur Page No: 5 MAV/CCM: /6.18 Circulation: /1 Back To Index Page 25 of 47.

26 Published Date: 1 Aug 2018 Publication: Udaipur Exp. (Hindi) Edition: Udaipur Page No: 7 MAV/CCM: 720/1.8 Circulation: /1 Back To Index Page 26 of 47.

27 Published Date: 1 Aug 2018 Publication: Ujala (Hindi) Edition: Jodhpur Page No: 8 MAV/CCM: 8646/19.65 Circulation: /1 Back To Index Page 27 of 47.

28 Published Date: 1 Aug 2018 Publication: Viswaas Express (Hindi) Edition: Jodhpur Page No: 3 MAV/CCM: 8936/22.34 Circulation: /1 Back To Index Page 28 of 47.

29 Published Date: 31 Jul 2018 Publication: Sakal (Marathi) Edition: Page No: 3 MAV/CCM: 20592/7.8 Circulation: /1 Back To Index Page 29 of 47.

30 Online Page 30 of 47.

31 Publication: Bytes Of India Edition: Online Coverage Published Date 2 Aug 2018 Tata Power Inaugurates 'All-women CRC' in Power Inaugurates 'All-women CRC' in &SectionId= &SectionName=Press Release Tata Power, Indias largest integrated power company, today inaugurated the countrys first All-women Customer Relations Centre (CRC) for power utility customers. This CRC in Andheri (West), will be entirely managed by a team of seven women who are trained to handle a gamut of customer service offerings such as new power supply applications, monthly bill payments and other customer related services, including addressing customers concerns and queries. All the functions at the CRC including security will be handled by women. Apart from opening up the power sector to offer more job opportunities to women, the move from Tata Power is to address an increasingly more diverse customer base for the company. An all-women CRC is the companys first major move to address its women customers better. It is also an ideal platform for the companys women employees to showcase their ability to independently manage and operate a full-fledged Customer Relations Centre. Praveer Sinha, CEO & Managing Director, Tata Power, said, 'As in most infrastructure-based businesses in India, the power utility sector also has a relatively lower representation of women. We believe with the requisite training, womens role in this critical sector can be greatly improved and an all-women centre like this, will also help us reach out to our women customers better. Our Andheri (West) CRC, run entirely by seven well-trained women, we hope, will set a new standard for the industry, that others can help expand. Apart from the customer-facing side of its business, Tata Power will continue to proactively strengthen womens participation in other departments in the power utility sector.' Back To Index Page 31 of 47.

32 Publication: The Avenue Mail Edition: Online Coverage Published Date 2 Aug 2018 Tata Power dedicates India's first All-women' Customer Relations Centre Ranchi/Dhanbad, July 31: Tata Power, Indias largest integrated power company, today inaugurated the countrys first All-women Customer Relations Centre (CRC) for power utility customers. This CRC in Andheri (West), will be entirely managed by a team of seven women who are trained to handle a gamut of customer service offerings such as new power supply applications, monthly bill payments and other customer related services, including addressing customers concerns and queries. All the functions at the CRC including security will be handled by women.apart from opening up the power sector to offer more job opportunities to women, the move from Tata Power is to address an increasingly more diverse customer base for the company. An all-women CRC is the companys first major move to address its women customers better. It is also an ideal platform for the companys women employees to showcase their ability to independently manage and operate a full-fledged Customer Relations Centre. Praveer Sinha, CEO & Managing Director, Tata Power, said, As in most infrastructure-based businesses in India, the power utility sector also has a relatively lower representation of women. We believe with the requisite training, womens role in this critical sector can be greatly improved and an all-women centre like this, will also help us reach out to our women customers better. Our Andheri (West)CRC, run entirely by seven well-trained women, we hope, will set a new standard for the industry, that others can help expand. Apart from the customer-facing side of its business, Tata Power will continue to proactively strengthen womens participation in other departments in the power utility sector. Back To Index Page 32 of 47.

33 Publication: Energy Outlook Edition: Online Coverage Published Date 1 Aug 2018 Tata Power Inaugurates India s first All-women Customer Relations Centre in the power utility sector in ~CRC to be entirely run by seven women trained to deliver enhanced Customer Experience~ Tata Power, Indias largest integrated power company, today inaugurated the countrys first All-women Customer Relations Centre (CRC) for power utility customers. This CRC in Andheri (West), will be entirely managed by a team of seven women who are trained to handle a gamut of customer service offerings such as new power supply applications, monthly bill payments and other customer related services, including addressing customers concerns and queries. All the functions at the CRC including security will be handled by women. Apart from opening up the power sector to offer more job opportunities to women, the move from Tata Power is to address an increasingly more diverse customer base for the company. An all-women CRC is the companys first major move to address its women customers better. It is also an ideal platform for the companys women employees to showcase their ability to independently manage and operate a full-fledged Customer Relations Centre. Mr. Praveer Sinha, CEO & Managing Director, Tata Power,said,As in most infrastructure-based businesses in India, the power utility sector also has a relatively lower representation of women. We believe with the requisite training, womens role in this critical sector can be greatly improved and an all-women centre like this, will also help us reach out to our women customers better. Our Andheri (West) CRC, run entirely by seven well-trained women, we hope, will set a new standard for the industry, that others can help expand. Apart from the customer-facing side of its business, Tata Power will continue to proactively strengthen womens participation in other departments in the power utility sector. Back To Index Page 33 of 47.

34 Publication: 4 Traders Edition: Online Coverage Published Date 1 Aug 2018 Tata Power : dedicates India's first all-women Customer Relations Centre in the power utility sector to Customers of Relations-Centre-in-the-power-utility-sector / Tata Power, India's largest integrated power company, today inaugurated the country's first all-women Customer Relations Centre (CRC) for power utility customers. This CRC in Andheri (West), will be entirely managed by a team of seven Ladieswho are trained to handle gamut of customer services offering such as new power supply applications, monthly bill payments and other customer related services, including addressing to Customers' Concerns and queries. All the functions including security at the CRC are handled by women. Apart from opening the power sector to offer more job opportunities to women, the move from Tata Power is to address an increasingly more diverse customer base for the company. An all-women CRC is the company's first major move to address its women customers better. It is also an ideal platform for the company's women employees to showcase their ability to independently manage and operate a full-fledged Customer Relations Centre. Mr. Praveer Sinha, CEO & Managing Director, Tata Power,said,'As in most infrastructure-based businesses in India, the power utility sector also has a relatively lower representation of women. We believe, with the requisite training, women's role in this critical sector can be greatly improved and an all-women centre like this, will also help us reach out to our women customers better. Our Andheri (West) CRC, run entirely by seven well-trained women, we hope, will set a new standard for the industry, that others can help expand. Apart from the customer-facing side of its business, Tata Power will continue to proactively strengthen women's participation in other departments in the power utility sector.' Tata Power is India's largest integrated power company and, together with its subsidiaries & jointly controlled entities, has an installed capacity of MW. A pioneer in the field, it has a presence across the entire power value chain: Generation of renewable as well as conventional power including hydro and thermal energy; transmission & distribution, trading and coal & freight logistics. With renewable energy assets in solar and wind accounting for 30% of the company's portfolio, Tata Power is a leader in clean energy generation. In line with the company's view on sustainable and clean energy development, Tata Power is steering the transformation of utilities to integrated solutions by looking at new business growth in EV charging & storage, distributed generation & rooftops, microgrids and home automation & smart meters. It has successful public-private partnerships in generation, transmission & distribution in India namely: 'Tata Power Delhi Distribution Ltd.' with Delhi Vidyut Board for distribution in North Delhi; 'Tata Power Ajmer Distribution Ltd.' with Ajmer Vidyut Vitran Nigam Ltd. for distribution in Ajmer; 'Powerlinks Transmission Ltd.' with Power Grid Corporation of India Ltd. for evacuation of Power from Tala hydro plant in Bhutan to Delhi; 'Maithon Power Ltd.' with Damodar Valley Corporation for a 1050 MW Mega Power Project at Jharkhand. Tata Power is serving more than 2.6 million distribution consumers in India and has developed the country's first 4000 MW Ultra Mega Power Project at Mundra (Gujarat) based on super-critical technology. With growing international focus, Tata Power's global presence includes strategic investments in Indonesia through a 30% stake in the coal company PT Kaltim Prima Coal (KPC); 26% stake in mines at PT Baramulti Suksessarana Tbk (BSSR); in Singapore through Trust Energy Resources; in South Africa through a joint venture called 'Cennergi' to develop projects in sub-sahara Africa; in Zambia through a 50:50 joint venture with ZESCO for 120 MW Hydro project; in Georgia through AGL which is a joint venture with Clean Energy, Norway & IFC for development of 187 MW hydro project; in Bhutan through a hydro project in partnership with The Royal Government of Bhutan. Page 34 of 47.

35 With its 103 years track record of technology leadership, project execution excellence, world-class safety processes, customer care and driving green initiatives, Tata Power is poised for multi-fold growth and committed to 'lighting up lives' for generations to come. Visit us at: Back To Index Page 35 of 47.

36 Publication: Equity Bulls Edition: Online Coverage Published Date 1 Aug 2018 Tata Power dedicates India's first all-women Customer Relations Centre in the power utility sector to Customers of Tata Power, India's largest integrated power company, today inaugurated the country's first all-women Customer Relations Centre (CRC) for power utility customers. This CRC in Andheri (West), will be entirely managed by a team of seven Ladies who are trained to handle gamut of customer services offering such as new power supply applications, monthly bill payments and other customer related services, including addressing to Customers' Concerns and queries. All the functions including security at the CRC are handled by women. Apart from opening the power sector to offer more job opportunities to women, the move from Tata Power is to address an increasingly more diverse customer base for the company. An all-women CRC is the company's first major move to address its women customers better. It is also an ideal platform for the company's women employees to showcase their ability to independently manage and operate a full-fledged Customer Relations Centre. Mr. Praveer Sinha, CEO & Managing Director, Tata Power, said, "As in most infrastructure-based businesses in India, the power utility sector also has a relatively lower representation of women. We believe, with the requisite training, women's role in this critical sector can be greatly improved and an all-women centre like this, will also help us reach out to our women customers better. Our Andheri (West) CRC, run entirely by seven welltrained women, we hope, will set a new standard for the industry, that others can help expand. Apart from the customer-facing side of its business, Tata Power will continue to proactively strengthen women's participation in other departments in the power utility sector." Shares of TATA POWER CO.LTD. was last trading in BSE at Rs.74.4 as compared to the previous close of Rs The total number of shares traded during the day was in over 1389 trades. The stock hit an intraday high of Rs and intraday low of The net turnover during the day was Rs Back To Index Page 36 of 47.

37 Publication: Moneycontrol Edition: Online Coverage Published Date 1 Aug 2018 Tata Power Company - Announcement under Regulation 30 (LODR)-Press Release / Media Release Tata Power, Indias largest integrated power company, today inaugurated the countrys first all-women Customer Relations Centre (CRC) for power utility customers. This CRC in Andheri (West), will be entirely managed by a team of seven Ladies who are trained to handle gamut of customer services offering such as new power supply applications, monthly bill payments and other customer related services, including addressing to Customers Concerns and queries. All the functions including security at the CRC are handled by women. Apart from opening the power sector to offer more job opportunities to women, the move from Tata Power is to address an increasingly more diverse customer base for the company. An all-women CRC is the companys first major move to address its women customers better. It is also an ideal platform for the companys women employees to showcase their ability to independently manage and operate a full-fledged Customer Relations Centre. Mr. Praveer Sinha, CEO & Managing Director, Tata Power, said, As in most infrastructure-based businesses in India, the power utility sector also has a relatively lower representation of women. We believe, with the requisite training, womens role in this critical sector can be greatly improved and an all-women centre like this, will also help us reach out to our women customers better. Our Andheri (West) CRC, run entirely by seven welltrained women, we hope, will set a new standard for the industry, that others can help expand. Apart from the customer-facing side of its business, Tata Power will continue to proactively strengthen womens participation in other departments in the power utility sector. Back To Index Page 37 of 47.

38 Publication: NRI News 24X7 Edition: Online Coverage Published Date 1 Aug 2018 Tata power dedicates india s first all-women customer relations centre in the power utility sector to customers of mumbai Tata Power, Indias largest integrated power company, today inaugurated the countrys first All-women Customer Relations Centre (CRC) for power utility customers. This CRC in Andheri (West), will be entirely managed by a team ofseven womenwho are trained to handle a gamut of customer service offerings such as new power supply applications, monthly bill payments and other customer related services, including addressing customers concerns and queries. All the functions at the CRC including security will be handled by women.apart from openingup the power sector to offer more job opportunities to women, the move from Tata Power is to address an increasingly more diverse customer base for the company. An all-women CRC is the companys first major move to address its women customers better. It is also an ideal platform for the companys women employees to showcase their ability to independently manage and operate a full-fledged Customer Relations Centre. Mr. Praveer Sinha, CEO & Managing Director, Tata Power,said,As in most infrastructure-based businesses in India, the power utility sector also has a relatively lower representation of women. We believe with the requisite training, womens role in this critical sector can be greatly improved and an all-women centre like this, will also help us reach out to our women customers better. Our Andheri (West) CRC, run entirely by seven well-trained women, we hope, will set a new standard for the industry, that others can help expand.apart from the customer-facing side of its business, Tata Power will continue to proactively strengthen womens participation in other departments in the power utility sector. Back To Index Page 38 of 47.

39 Publication: Punekar News Edition: Online Coverage Published Date 1 Aug 2018 Tata Power dedicates India s first All-women Customer Relations Centre in the power utility sector to Customers of Tata Power, Indias largest integrated power company, today inaugurated the countrys first All-women Customer Relations Centre (CRC) for power utility customers. This CRC in Andheri (West), will be entirely managed by a team ofseven womenwho are trained to handle a gamut of customer service offerings such as new power supply applications, monthly bill payments and other customer related services, including addressing customers concerns and queries. All the functions at the CRC including security will be handled by women.apart from openingup the power sector to offer more job opportunities to women, the move from Tata Power is to address an increasingly more diverse customer base for the company. An all-women CRC is the companys first major move to address its women customers better. It is also an ideal platform for the companys women employees to showcase their ability to independently manage and operate a full-fledged Customer Relations Centre. Mr. Praveer Sinha, CEO & Managing Director, Tata Power,said,As in most infrastructure-based businesses in India, the power utility sector also has a relatively lower representation of women. We believe with the requisite training, womens role in this critical sector can be greatly improved and an all-women centre like this, will also help us reach out to our women customers better. Our Andheri (West) CRC, run entirely by seven well-trained women, we hope, will set a new standard for the industry, that others can help expand.apart from the customer-facing side of its business, Tata Power will continue to proactively strengthen womens participation in other departments in the power utility sector. Back To Index Page 39 of 47.

40 Publication: Saur Energy Edition: Online Coverage Published Date 1 Aug 2018 All-Women Staff takes Charge at Tata Power s CRC in In a boost to gender equality, Tata Power inaugurates Indias first All-women staff Customer Relations Centre (CRC) for its power utility customers. This CRC in Andheri (West),will be entirely managed by a team of seven womenwho are trained to handle a gamut of customer service offerings such as new power supply applications, monthly bill payments and other customer related services, including addressing customers concerns and queries. All the functions at the CRC including security will be handled by women. Apart from opening up the power sector to offer more job opportunities to women, the move fromtata Poweris to address an increasingly more diverse customer base for the company in. Anall-womenCRC is the companys first major move to address its women customers better. The platform would allow companys women employees to showcase their ability to independently manage and operate a full-fledged Customer Relations Centre. CEO & Managing Director, Tata Power, Praveer Sinha said,as in most infrastructure-based businesses in India, the power utility sector also has a relatively lower representation of women. We believe with the requisite training, womens role in this critical sector can be greatly improved and an all-women centre like this will also help us reach out to our women customers better. Our Andheri (West) CRC, run entirely by seven well-trained women, we hope, will set a new standard for the industry, that others can help expand.apart from the customer-facing side of its business, Tata Power will continue to proactively strengthen womens participation in other departments in the power utility sector. Back To Index Page 40 of 47.

41 Publication: Tech Trail Edition: Online Coverage Published Date 1 Aug 2018 Women power for power services TATA Power, Indias largest integrated power company, recently inaugurated the countrys first All-women Customer Relations Centre (CRC) for power utility customers.this CRC in Andheri (West), will be entirely managed by a team of seven women who are trained to handle a gamut of customer service offerings such as new power supply applications, monthly bill payments, and other customer-related services, including addressing customers concerns and queries. All the functions at the CRC including security will be handled by women. Apart from opening up the power sector to offer more job opportunities to women, the move from Tata Power is to address an increasingly more diverse customer base for the company. An all-women CRC is the companys first major move to address its women customers better. It is also an ideal platform for the companys women employees to showcase their ability to independently manage and operate a full-fledged Customer Relations Centre.Praveer Sinha, CEO &managingdirector, Tata Power, said, As in most infrastructure-based businesses in India, the power utility sector also has a relatively lower representation of women. We believe with the requisite training, womens role in this critical sector can be greatly improved and an all-women centre like this will also help us reach out to our women customers better. Our Andheri (West) CRC, run entirely by seven well-trained women, we hope, will set a new standard for the industry, that others can help expand. Apart from the customer-facing side of its business, Tata Power will continue to proactively strengthen womens participation in other departments in the power utility sector. Back To Index Page 41 of 47.

42 Publication: The Hindu Business Line Edition: Online Coverage Published Date 31 Jul 2018 Tata Power Co.Ltd. - Announcement under Regulation 30 (LODR)-Press Release / Media Release Tata Power dedicates Indias first all-women Customer Relations Centre in the power utility sector to Customers of Pdf Link:Tata Power Co.Ltd. - Announcement under Regulation 30 (LODR)-Press Release / Media Release Source : BSE - Back To Index Page 42 of 47.

43 Publication: Live Edition: Online Coverage Published Date 1 Aug 2018 ट ट प वरच य ग र हक क द र त 'महहल र ज' Page 43 of 47.

44 Publication: Facebook Edition: Online Coverage Published Date 2 Aug 2018 Women power for power services Page 44 of 47.

45 Publication: Bytesofindia Edition: Online Coverage Published Date 2 Aug 2018 ट ट प वर तर फ स त र य स ठ ग र हक स ब ध क द र %27Allwomen%27%20Customer%20Relations%20Centre%20in%20&SectionId= &Sectio nname=press%20release Page 45 of 47.

46 Publication: Arthniti.blogspot.com Edition: Online Coverage Published Date 31 July ट ट प वरच प वर य हटहलट क ष त र मध ल पहहल क वळ स त र य च ग र हक स ब ध क द र ट ट प वरन म बईत ल ग र हक स ठ सर क ल प वर यटटललट क ष त र मध ल भ रत त ल पलहल क वळ ल य च ग र हक स ब ध क द र ~ ग र हक न उत तम अनभव द ण य च य द ष ट न प रल लक षत स त ल य स आरस च प र ण जब बद र व हर र ~ ट ट प वर य भ रत त ल सव त म ठ य एक लममक ऊज ण क पन न आज ऊज ण ग र हक स ठ च य द त ल पलहल य क वळ ल य च य ग र हक स ब ध क द र च (स आरस ) उदघ टन क ल. म बईत ल अ ध र (पल म) य थ ल य स आरस च स प र ण व यवस थ पन स त ल य च एक पथक कर ल. य ल य न ग र हकस व च सवण अ ग ह त ळण य च प रल क षर द ण य त आल आह. य त नव न व ज ज डर स ठ अजण, म लसक लबल च प त आलर ग र हक च य तक र र व क च लनरसन करण य सह ग र हक स ब लधत सवण स व च सम व आह. स आरस च सरक ष सह सवण क य ल य च ह त ळर र आह त. ऊज णक ष त र त ल य स ठ र जग र च य अलधक लधक स ध खल य करण य स बतच, क पन च य व ढमय प रम र त व लवध यप र ण ह त ज र ऱ य ग र हकवग णल स व द र ह ह उद द ट ट प वरच य य प वल म ग आह. आपल य ग र हक च य समस य अलधक च गल य पद धत न ह त ळण य स ठ क वळ ल य च स आरस ह क पन च पलहल म ठ प ऊल आह. एक प र ण क षमत च य ग र हक स ब ध क द र च स वत त रपर व यवस थ पन व क य णन वयन करर ह क पन त ल कमणच ऱ य न मय च य क षमत द खव न द ण य स ठ लमळ ल ल आद ण व य सप ठ आह. ट ट प वरच मख य क यणक र अलधक र आलर व यवस थ पक य स च लक श र. प रव र लसन ह म हर ल, भ रत त ल अन य क ह प य भ त सलवध वर आध टरत व यवस य प रम र च ऊज णव पर (प वर यटटललट ) क ष त र तह ल य च प रलतलनलधमव तलन न कम आह. आवश यक त Page 46 of 47.

47 प रल क षर लमळ ल य स ल य च य महत त वप र ण क ष त र त ल भ लमक ख पच सध र कत, य वर आमच लवश व स आह आलर अ प रक रच क वळ ल य च क द र आम ह ल आमच य मलहल ग र हक पय त अलधक च गल य पद धत न प ह चण य तह मदत कर ल. स त सप रल लक षत ल य च लवत असल ल अ ध र (पल म) य थ ल आमच स आरस उद य ग स ठ एक नव न म नक स थ पन कर ल आलर मय च य लवस त र स ठ ब क च ह मदत करत ल, अ आ व टत. ऊज ण क ष त र त ल ग र हक न स म र ज ण य च य लवभ ग व यलतटरक त अन य लवभ ग तह ल य च सहभ ग अलधक भक कम करण य स ठ ट ट प वर सक रक रयपर क म करत र ह लच. Page 47 of 47.