AMA Conference. Trudy LeBlanc. Kelly Ash. October 15, Senior Advisor, Municipal Client Relations, PVSC

Transcription

1 AMA Conference Trudy LeBlanc Senior Advisor, Municipal Client Relations, PVSC Kelly Ash Manager of Development Services, District of East Hants October 15, 2015

2 Agenda PVSC Who We Are Our Strategic Direction Broadening Our Service Offerings: Integrated Property Services Council Single Address Initiative edelivery Permit Data exchange Moving Forward

3 Property Valuation Services Corporation Municipally funded, independent, not-for-profit organization that provides assessment services to Nova Scotia s 51 municipalities Governed by a Board of Directors Provides annual assessment rolls to municipalities 140 employees in 7 regional offices ~ 600,000 assessment accounts Budget: $17.1 Million à 5 th year with no increase

4 PVSC Governance Chair, Jimmy MacAlpine, Deputy Warden, District of Digby Vice-Chair, Russell Walker, Councillor, HRM Robert Bird, Councillor, Town of Amherst Brian Cullen, CAO, County of Pictou Mike Dolter, CAO, Town of Truro Betty MacDonald, Executive Director, UNSM Michele McKenzie, Independent Alex Morrison, Councillor, County of Annapolis Doug Sabean, Independent Kevin Saccary, Deputy Mayor, CBRM Raymond Tynes, Councillor, Town of Truro Amanda Whitewood, CFO, Halifax

5 Our Strategic Direction Priorities Priorities Process Improvement Engagement, Partnership, Integration Technology Innovation Workforce Development

6 Broadening Our Service Offerings Integrated Property Services Council (IPSC) Responsible for overseeing the operation of existing shared services and supporting the development of new services Members: Bob McNeil, Chair Louis Coutinho, Town of Windsor Betty MacDonald, UNSM Chris McNeil, Department of Municipal Affairs Connie Nolan, District of East Hants Cathie O Toole, Halifax Regional Water Commission Marie Walsh, Cape Breton Regional Municipality Meredith Buchanan, Kathy Gillis, Bill Levangie and Trudy LeBlanc (PVSC)

7 Integrated Property Services Council (IPSC) Governance Model Authorizing Authority (UNSM, AMA, PVSC) Integrated Property Services Council (HRM, CBRM, PVSC, Province, UNSM, AMA, SMEs) User Group User Group Operations Service Monitor 7 Single Address edelivery Operating Services Working Groups New Permit Service Data Development Exchange Steering Committee Project Team New Service Development Related Initiatives Open Data Land Data Quality Grp

8 Broadening Our Service Offerings Challenges and Opportunities Four examples of shared problems/opportunities: Shared problem Property owner mailing addresses Building Permit and Inspection data exchange Shared opportunity Electronic Delivery of bills and notices Open Data General approach Understand current state Develop a shared vision Business Case Create and implement service Seek adoption 8

9 Broadening Our Service Offerings Single Address Initiative mailing address repository and associated tools to manage the mailing addresses of property interest holders 29 participating municipalities and >80% of property addresses edelivery Provides municipalities and the PVSC with a safe and secure method of delivering high volume correspondence electronically (via epost) CBRM, District of East Hants, Town of Amherst, Region of Queens, Halifax, Halifax Water

10 Broadening Our Service Offerings Permit Data exchange (PDX) The PVSC Municipal Advisory committee, which provides ongoing input and advice into PVSC s municipal engagement strategy, suggested exploring opportunities relating to building permits and inspections Sharing data would be mutually beneficial to all parties Opportunity Assessment and survey of municipalities reinforced support for concept Business Case completed and project launched this year

11 Permit Data Sharing The Challenge Municipalities issue building permits and perform periodic inspections to ensure adherence to building codes. PVSC requires up-to-date information on permits in order to accurately reflect new development on the annual assessment roll. Stats Canada and CMHC require monthly reports from municipalities on permit activity Data/Information is shared in a variety of formats The same data is entered at least 3 times Currently, no information is exchanged relating to inspection activity information that could be of great benefit 11

12 The Path to Permit Data Exchange Working closely with: HRM CBRM East Hants Annapolis Co District of Lunenburg In order to: Validate how it works today Identify the information that would be most valuable to exchange Contemplate future opportunities 12

13 General Process Municipalities Building Permit Application 1) Property owner/contractor applies for building permit 2) Reviewed by Municipal Building Inspector 3) Permit approved 4) Submitted to PVSC in various formats 13

14 General Process Municipalities Inspections 2) Building Official visits site 1) Property Owner/Contractor requests inspection Cycle continues until Final Inspection and/or Occupancy Permit** granted (depending on type of permit) 3) Inspection form completed/photos taken (typically only if there is an issue) 5) Inspection form filed with corresponding permit 4) Inspection information keyed into permitting system and/or Excel* 14

15 Building Permit/Inspection Process Consistency/Variation across Municipalities Permit Application Process Building Inspection Process Permit End/Expiry Process 15

16 General Process PVSC Receipt of New Permits Admin Staff and/or Service Desk Appeals Ad Hocs Sales Investigations Bldg. Permits 1) Receipt of New Permit Information from MU s 2) Date Stamped and 3) Permit Information added to permit count inputted into iasworld spreadsheet If permit is for nonassessable work, no Field Visit (FVR) is required If permit is assessable, FVR=Y 4) Weekly FVR report created

17 General Process PVSC Field Visits 1) Property Record Card (PRC) for each field visit is printed by field assessor. Cycle continues until Final Inspection and/or Occupancy Permit granted (depending on type of permit) 2) Field Visit 4) Field Assessor updates iasworld 3) Manual update of PRC, photos taken 17

18 Process Differences Observed No standard method for: MU s providing building permit to PVSC Storage of information and data at Municipal level Some digital, some paper Permits, Building plans, inspection forms, pictures stored via: Local computer/camera Shared drive Paper file Laserfiche Electronic permitting system MU s or PVSC informing the other party of unpermitted work Permit Expiries Permit Completion/Occupancy Permits 18

19 Vision PDX A shared data repository where municipalities and PVSC can share current data relating to building permits, inspections and other information for a property. What might be next? Are there others that could benefit from access to this data? What about open data? 19

20 What s Next for PDX? Release 1 (Repository and Base) June Dec 2015 Privacy Impact Assessment Base PDX application (portal and repository) Development of adapters (permits/inspections) User acceptance Implementation Release 2 (Pictures and Plans) Jan Apr 2016 Addition of images to repository/portal/adapters User acceptance Implementation Release 3 (Mobile App) May Oct 2016 Mobile app development User Acceptance Pilot 20

21 What s Next for IPSC Continue to advance existing shared services between PVSC and municipalities (SAI, edelivery, PDX, Open Data) Listen to municipal needs and opportunities On the look out for possible future service offerings

22 Questions? Trudy LeBlanc Senior Advisor, Municipal Client Relations