Digital Government for Transformation Towards Sustainable Development and Resilient Societies - the Singapore Experience

Transcription

1 Executive Development Course 2018 With UNDESA DPADM and UNPOG Digital Government for Transformation Towards Sustainable Development and Resilient Societies - the Singapore Experience Jennifer Tan Director, Strategic Planning & International Division 8 December 2017

2 UNPOG Overview and Lessons Learned from UN Capacity Needs Assessment Priority Areas where countries need support 1 Capacity development training Tools for Capacity 2development Knowledge Exchange, and Experience Sharing, Best 3Practices Priority Topics Innovative public service delivery and ICTs for development Climate change and disaster risk reduction 2 Copyright of GovTech Not to be reproduced unless with explicit consent by GovTech.

3 Course is open to LDCs, SIDS and Asia-Pacific To assist LDCs and SIDS in capacity building efforts. Singapore s Commitment Efforts to Date As a small island state, Singapore understands the vulnerabilities and recognisesthe unique challenges faced by fellow SIDS. Singaporeis also chair of ASEAN in Shared Singapore s development experience through the Singapore Cooperation Programme since its inception in More than 8,800 SIDS government officials trained in diverse areas such as public governance and sustainable development. 3 Copyright of GovTech Not to be reproduced unless with explicit consent by GovTech.

4 Executive Development Course in early Apr 2018 Targeted at Directors and above from the public sector (senior officers) from Small Island Developing States (SIDS) and LDCs in Asia Pacific Capped at 30 participants Digital Government for Transformation Towards Sustainable Development and Resilient Societies - the Singapore Experience Not a technical course Policy setters, Implementation officers 4 Copyright of GovTech Not to be reproduced unless with explicit consent by GovTech.

5 Singapore s digitalisation journey Automation e-services Efficiency Digitalisation 1980s 2000s 2010s ongoing Automation of data, processes and systems Delivered > 90% services online Integrated service delivery, breaking down agency silos Transformational changes with focus on the citizens 5 Copyright of GovTech Not to be reproduced unless with explicit consent by GovTech.

6 Smart Nation is about improving the lives of our People With the help of technology and the communities around us Better Living Livelihood Living together More Opportunities Stronger Communities Our goals are aligned with the SDGs

7 Better Living Healthy living: where health is more important than care Digital inclusion: no one gets left behind National Electronic Health Records Doing more with less: reduce friction and optimize resources in a modern city Moments of Life Power of anticipation: stay relevant and anticipate needs of citizens 7 Copyright of GovTech Not to be reproduced unless with explicit consent by GovTech.

8 Livelihood: More opportunities Quality education: equal opportunities based on merit Leading infrastructure: scalable infrastructure Smart Nation Sensor Platform National Trade Platform Digital Industry: digitalize economic value chain through innovation 8 Copyright of GovTech Not to be reproduced unless with explicit consent by GovTech.

9 Living together - Stronger communities ecitizen Ideas! Crowdsourcing portal to solve problems with citizens 6,000 contributors, 1,000 ideas data.gov.sg One-stop portal for public datasets to build a data community 1,300 datasets, 4K users daily Courts of the future Multi-agency, paperless e-filing and e- workflow case management system 24 hours, 7 days a week MyResponder Crowdsourcing app for lifesavers 21,000 responders, 3,500 response to cases Innoleap Matching problem statements in government with local enterprises 97 agencies, 24 POCs 9 Copyright of GovTech Not to be reproduced unless with explicit consent by GovTech.

10 Digital Government the Singapore Experience Government as a Platform Design World-class Capabilities Data & Governance 10

11 Executive Development Course in early Apr 2018 Day 1 Policy Development 1. Welcome Address GovTech, UNPOG/DPADM Day 2 Digital Government Infrastructure ICT Infrastructure for Digital Government resiliency, security, redundancy Policy and Cyber-Security for Strategy Digital Government Formulation for Services SDGs: Smart Nation and Digital Government strategy Day 3 Smart Nation Leaving no one behind: Singapore s National Digital ID Open data and data science in the Singapore public sector Day 4 Digital Economy and Digital Inclusion Digital Economy: Eco-system for Startups and Entrepreneurship Leaving no one behind-digital inclusion Lunch Lunch Lunch Lunch Lunch Day 5 Wrap up and Conclusion Country Report and Action Planning Policy Clinic with Government Chief Information Officer (GCIO)

12 Day 1 Policy Development Institutional Arrangements: Governance and Procurement Day 2 Digital Government Infrastructure tbc UNPOG/DPADM Day 3 Smart Nation Disaster Mitigation through ICT Day 4 Digital Economy and Digital Inclusion tbc UNPOG/DPADM Day 5 Wrap up and Conclusion Site Visit 1 Visit to GovTech Hive Digital Services implementation - Design Thinking -Agile case example Free and Easy Site Visit 2 Intelligent Transport System Command River Valley Welcome Dinner hosted by Senior Govt Rep Site Visit 3 Visit to Urban Redevelopment Authority and/or Centre for Liveable Cities Social Programme Night Safari (tbc) Site Visit 4 - JTC Launch Pad Free & Easy End of Programme

13 Contact Person - Details Mr. Justin Lee Senior Manager Strategic Planning and International GovTech, Singapore justin_lee@tech.gov.sg Tel: Copyright of GovTech Not to be reproduced unless with explicit consent by GovTech.

14 Thank you Facebook.com/GovTechSG