Microsoft Systems Management : System Center. Andrew Driver Partner Technology Specialist
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1 Microsoft Systems Management : System Center Andrew Driver Partner Technology Specialist
2 Industry Trends Macro Trends Current Indicators Virtualization Acceleration #1 CIO priority in 2008 (up from #17) Compliance CIOs expect 10% of IT budget to be dedicated to compliance IT Service Management IT orgs can currently only correlate 30% of IT alerts to business problems Anywhere Access Software as a Service Data Center Build Outs Converged mobile phones (Smartphones) growing two times faster than mobile PCs >1/3 of TDMs interested in using SaaS to support customer-facing business processes 74% of enterprises mandate all servers must reside in the data center 22% New 78% Maintenance Implication 78% of IT budgets spent on maintenance activities, trends increase pressure
3 System Center Solutions: People, Process, & Technology Knowledge Management Packs Solution Accelerators Partner Ecosystem Connectors for Interoperability Microsoft Operations Framework (MOF/ITIL) Microsoft Consulting Services Data Center Management Infrastructure Products Windows Platform Virtualization Technology Open Standards Desktop & Device Management Mid-Market Solutions
4 Data Center Management Solutions Configuration Management End to End Monitoring Server Compliance Data Protection and Recovery Automated Provisioning and Updating of Physical and Virtual Environments Server Consolidation Through Virtualization Proactive Platform Monitoring Application & Service Level Monitoring Interoperable and Extensible Platform Configuration Controls and Reporting Centralized Security Auditing Comprehensive Security & Identity and Access Mgmt Business Continuity Through Virtualization Mgmt Backup and Recovery of Physical and Virtual Resources Disaster Recovery
5 A comprehensive solution enabling you to provide relevant software and updates to users quickly and cost-effectively. Simplicity Simplified setup and UI Cost effective infrastructure Advanced Task Sequencing and improved scheduling Native support for device management Deployment Unified client/server deployment of Windows OS Core Windows Vista technologies Vista and Office 2007 centralized upgrade assessment/resolution Offline media support for full offline provisioning Security Full mutual authentication between client/server Network Access Protection (NAP) integration Enterprise vulnerability assessment More efficient infrastructure Configuration System Definition Model (SDM) Regulatory compliance reporting Tight integration with Software Updates Management (SUM) License and asset management Not only does Systems Management Server reduce the effort required to help keep user desktops secure, but it also reduces security risk because we can push out security updates much faster than before. - Matthew O Neill, Group Head of Distributed Systems, HSBC Global IT Operations
6 Configuration Management Automated provisioning and server consolidation through virtualization Challenges Addressed Power, space and maintenance costs forcing more efficient use of resources Dispersed servers and applications difficult to manage and update Key Capabilities Manage virtual machines to consolidate physical servers Provision operating systems, applications, and patches in the data center We understood that if we consolidated servers we would reduce energy consumption. [System Center is a] one-stop, single-point approach to managing hundreds of Virtual Server based virtual machines and all the hosts, while also easily performing physicalto-virtual migrations. - Jason Foster, Systems Architect Sr. Manager of Technology, Continental
7 Server Compliance Configuration controls and centralized audit of system security Challenges Addressed Increasing compliance and audit requirements associated with business policies and regulatory requirements Security pressures in the data center Create, maintain and report on configuration controls for the data center environment Key Capabilities Gather and report security related events Manage identities and access and improve security in the data center SAS 70 is a huge initiative for us with regard to our data centers and all of our applications, and SOX is obviously important as well. With [System Center] my team has reduced the amount of time that we spend collecting security log information. For example, we just completed an investigation and pulled the security report in less than 5 minutes. In the past it would have taken days. Jeff Skelton, Manager, Enterprise Management Center, Stewart
8 Power Management Group Policy and granular fine tuning Watt
9 Desktop Management Solutions Streamlined Application and Desktop Delivery Optimized Client Health and Performance Ease User Access Without Compromise Adaptive Application Delivery Managed client application delivery via traditional and virtual methods Simplified Windows Vista Deployment Automated OS deployment via image standardization Client Infrastructure Monitoring Client health monitoring and proactive issue identification Remote PC Diagnostics & Repair Zero-touch remote diagnosis and remediation with Intel vpro TM End-Point Security Management Enforced compliance with system health policy definitions via remediation Configuration Compliance Assess systems compliance against established configuration baselines
10 An end-to-end service management solution that helps you easily monitor your IT services and gain greater control of your IT environment. End to End Service Monitoring Proactive management of IT services Integrated monitoring Best of Breed for Windows Reduced problem-resolution time Reduced TCO of Windows environment Increased Efficiency and Control Improved time to value Reduced IT management complexity We ve always run IT lean and mean, so that won t change with Operations Manager. We ll just run IT better and enable the company to make more money. -Robert Fort, Chief Information Officer, Virgin Megastores USA
11 End to End Monitoring Proactive platform, application and service-level monitoring Challenges Addressed IT services, applications and servers must run smoothly Increasing pressure for service levels that ensure optimal uptime and responsiveness ERP Application Key Capabilities Proactively monitor availability, performance and configuration across heterogeneous platforms Perform deep application and service-level monitoring Databases Order Tracker DB Servers DN-App1 Web Servers OTW-IIS-01 OTW-IIS-02 I can provide our system administrators with more in-depth monitoring and more explicit alerting. We can configure server reports to show downtime warnings, downtime events, and the start time and end time of every occurrence. We can also quickly learn why a server experienced downtime whether it was a power outage, a hardware or software malfunction, or a server maintenance issue. Paul Johnson, Windows Monitoring Architect & Systems Engineer, Gates Corp
12 System Center Data Protection Manager A server software application that optimizes disk-based backup and recovery Continuous Data Protection for Windows Application and File Server Protection One-click lossless application recovery Easy-to-manage and robust disk/tape back-end platform Rapid and Reliable Recovery Data recovery in minutes without IT intervention Easily accessible disk-based solution Advanced Technology for Any Enterprise Comprehensive and seamlessly integrated disk and tape Data protection solution for most demanding Windows, SQL, Exchange, and Vista environments When a user needs a file restored, they don t ever have to file a work order or contact the Help desk. They can restore their own file instantly. - Robert Bledsoe, Network Architect, Des Moines Public Schools
13 Industry Waves Backup and recovery evolution Application Protection Future IT Backup Today Majority of companies use tape Tape one size fits all Backup once per day Tape recoveries slow & unreliable Administrators do all recoveries Disk based protection becoming cost effective Archive and Backup diverge Recovery in minutes or seconds Continuous Protection End user recovery Self healing backups Version
14 Protected Workloads Windows 2003 File Services Windows 2008 File Services Exchange 2003 Exchange 2007 Virtual Server 2005 R2 SP1 Hyper-V Vmware * SQL Server 2000/5 SQL Server 2008 DPM 2007 DPM 2007 SharePoint 2007 XP Desktops Vista Desktops * 95% of Vmware Guest are MS on ESX
15 SharePoint 2007 & WSS 3.0 IIS Front End System State Farm Config db (SQL) SharePoint VSS Writer DPM 2007 Search (files) Content Servers (SQL)
16 VSS for Virtualised Servers VSS VSS NT4 Novell Hyper-V VSS
17 Windows Virtualization host-based protection Virtual Server 2005 R2 today / Hyper-V with DPM2007 SP1 VSS capable guests = Online backup no downtime / no agent required VSS consistent inside Windows Server 2003 sp1 or later New VM Additions VSS consistent outside VHD VSS writer Windows Virtualization Host VSSVR Guest OS instances Linux02 NT4-CustomApp Win2003-SQL2005
18 Windows Virtualization host-based protection Virtual Server 2005 R2 today / Hyper-V with DPM2007 SP1 VSS capable guests = Online backup no downtime / no agent required VSS consistent inside Windows Server 2003 sp1 New VM Additions VSS consistent outside VHD VSS writer Non-VSS capable guests = Offline Hibernate/SaveState virtual machine Save state of memory/cpu VSS shadow copy of VHD s Immediately resume virtual machine Block level synchronization of VHD changed blocks Windows Virtualization Host VSSVR Guest OS instances Linux02 NT4-CustomApp Win2003-SQL2005
19 Data Protection and Recovery Backup & restore and business continuity through virtualization mgmt Challenges Addressed High availability and business continuity needed to meet service levels and optimal uptime Simple disaster recovery and backup & restoration of data and information Backup and Restore Key Capabilities Dynamically replicate and move virtual machines and applications to distribute workloads in the event of an outage Recover and restore the physical and virtual environments in the data center through continuous data protection Data Center A Data Center B We really liked the looks of [System Center] for three key reasons, its diskto-disk-to-tape design, the fact that we could eliminate full backups altogether and simply take snapshots, and its disaster recovery features. Ed Olson, Lead Windows Infrastructure Engineer, AutoNation
20 Online Snapshots (up to 512) Active Directory Disk-based Recovery Every 15 minutes DPM ML Agent Patented Technology VSS enabled Application Integration DPM 2007 Server with Tape Library Offline tape Tape-based Archive DPM 2007 Continuous Data Protection for Windows Application and File Servers Rapid & Reliable Recovery from disk instead of tape Advanced Technology for enterprises of all size
21 Patented Technology VOLUME (actual disk blocks) File Write Database DPM Filter Volume Map Changed blocks noted
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27 System Center Virtual Machine Manager Increased Physical Server Utilization Deploys multiple virtual servers on 1 physical server Increases flexibility Sets up servers for testing Decreases hardware costs Centralized Management of Virtual Infrastructure Uses MOM pack for reporting and health monitoring Reports on consolidation candidates, utilization trending, optimization opportunities Rapid Provisioning of New Virtual Machines A centralized management application solution for Microsoft virtual server software. Enables end users to use Self Service Provisioning UI to request and place VMs Enables administrators to configure rules and boundaries for provisioning VM VM VM VM VM VM VM VM VM VM VM VM VM VM VM VMVM VM VM VM VM VM V M
28 Server Management Licensing Management Server Included with the SMSE and VMM Enterprise Server Management License Enterprise Server Management License per OSE per OSE per OSE per Server Client Management License Server Management Suite Enterprise (SMSE) per server
29 Dynamic IT Management Use knowledge-based, automated in-line tasks to deliver rapid, high quality service Maximize the use of the IT department s existing Windows Server expertise Improve visibility and control through integrated management Manage multi-hypervisor technologies and monitor cross-platform environments Out of the box, build on deep domain knowledge from both Microsoft and our strong partner community Implement templated best practices through Solution Accelerators Reduce complexity through seamless management of logical IT environments Manage your virtual environments down to the application level
30 Questions?
31 Customers tell the best story.. Mediterranean Shipping Company DPM 2007 more dependable and flexible backup solution Backup run 50% faster DBA s can now restore there own data, without tying up IT staff New York City Department of Sanitation, Bureau of Motor Equipment Ease of installation and use, handy management and reporting features, speed of recovery and cost-effectiveness of DPM blow the competition away Shrunk backup from 48 hours to 10 minutes; drastically lowered failed backup jobs and error messages across 30 file servers Grontmij Engineering EMEA "If you're not ready on game day, your opponent doesn't care." Anything we can do to get recovery done quicker, that's what we were looking for. Protecting multi-terabyte Windows Storage Server device Microsoft Information Technology Deployed to protect file servers in 132 branch offices and replace 150 tape restores per month with DPM disk based backup Estimated $800k in hard savings 31
32 Enterprise DPML Application Agent per protected server Unified support of Microsoft applications SQL, Exchange, SharePoint, & Virtualization and files Protect DPM 2 DPM 4 DR disaster recovery Bare Metal Recovery Active Directory System State DPM Server Windows XP Windows Vista Windows Server 2003 Windows Server 2008 file shares and directories DPM 2007 with integrated Disk & Tape Also available as a DPM OEM Appliance running on Windows Storage Server Client DPML Desktop agent XP Pro & Vista business NEW in February Price List Standard DPML = File agent per protected Windows Server No additional Open File or add-on modules Pricing guidance posted on microsoft.com/dpm
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