You requested information regarding the IT Infrastructure. Specifically you asked :

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1 Executive Corridor Darlington Memorial Hospital Hollyhurst Road Darlington DL3 6HX Switchboard Tel: Foundation Trust Office: Corporate Records Office: Request for Information Reference: Direct line: only 18 January 2017 Freedom of Information Act 2000 Request for Information Thank you for your request for information received on 18 December 2016 in relation to the County Durham and Darlington NHS Foundation Trust (Trust). We are dealing with your request under the provisions of the Freedom of Information Act You requested information regarding the IT Infrastructure. Specifically you asked : Under the Freedom of Information Act 2000 I seek the following information about the organisations information technology team and infrastructure equipment: 1. What is your annual IT Infrastructure Budget for 2016, 2017 & 2018? Answer: Revenue Costs: 2015/16: 533, /17: 617, /18: RPI applied to 16/17 2. What storage vendor(s) and model do you currently use? Answer: EMC, VNX & Isilon. 3. When was the installation date of above storage vendor(s)? (Month/year) Answer: June When is your planned (or estimated) storage refresh date? (Month/year)

2 Answer: 2018/ What is your estimated budget for the refresh? Answer: We are unable to provide the budget figure for 2018 as this has not been agreed. 6. What is the capacity of the storage data in TB? Answer: 1.3 PB. 7. The total number of IT staff employed by the organization: Answer: There are 62 IT staff within the Trust. 8. Please list and provide contact details for the IT senior management team including CIO, IT Director and Infrastructure Architects if applicable: Answer: Andrew Izon, Associate Director of Health Informatics. 9. Please confirm if you are utilising desktop virtualisation technologies and if so how many users do you provide services for? Answer: Yes, What backup software do you use? Answer: EMC Avamar. 11. How much data do you backup in TB? Answer: 100TB. 12. Number of servers? Answer: What operating system(s) do you use? Answer: The Trust will not disclose the requested details as this could compromise our security. The Trust is refusing this section of your request under section 31(1) (a) of the Act: prevention of crime. The disclosure of the information requested would make the Trust more vulnerable to crime and make it easier for a would be attacker to penetrate our data network and assets. 14. Number of virtualised servers?

3 Answer: What percentage of your environment is virtualised? Answer: 97%. 16. If you outsource your IT works, please provide who it is with and when the contract started and ends? Answer: No outsourcing. 17. Please also name all of the IT re-sellers that you work with and buy from, as well as the frameworks that you use for the release of any tenders etc. Answer: IT companies utilised for hardware & Software in the last 12 months: INSIGHT UK KNOWLEDGE IT LTD DTP GROUP ROCOM LTD DELL COMPUTER CORPORATION LTD BT GLOBAL VODAPHONE CORPORATE LTD PAGE ONE COMMUNICATIONS LTD ANS GROUP VODAFONE LTD NHS TEAM TRUSTMARQUE SOLUTIONS MULTITONE LTD CIVICA UK LTD HAYS SPECIALIST RECRUITMENT BRITISH TELECOM TPP SAVILLE GROUP LTD SPEAK IT EE EVERYTHING EVERYWHERE JESSOPS BT PAYMENT SERVICES LTD ESTEEM COMPUTERS PLC OLYMPUS KEYMED GROUP LTD NETCALL HEALTHCARE SOFTWARE SYSTEMS NHS SUPPLY CHAIN LANDESK INTERNATIONAL LANDESK UK LTD SELSIUS LIMITED KENSON NETWORK ENGINEERING LIMITED SUNQUEST INFORMATION SYSTEMS EUROPE LTD SOFTBOX LIMITED

4 PARITY MEDICAL BT DURHAM COUNTY COUNCIL ENDOSOFT LTD SIMPLE TECHNOLOGY (UK) LTD SOFTCAT LIMITED HEADSETS4BUSINESS LTD DIRECT DICTATION SOLUTION LTD BRITISH TELECOMMUNICATIONS PLC CARADIGM UK LTD EMIS HEALTH ICT SERVICES UNIFY ENTERPRISE COMMUNICATIONS LTD INFORM HEALTH LIMITED CSC SUNQUEST INFORMATION SYSTEMS (EUROPE) LTD FARNELL ELECTRONIC COMPONENTS LTD SILVERLINK SOFTWARE LIMITED HICOM TECHNOLOGY GE HEALTHCARE LTD WEBEX COMMUNICATIONS UK LTD CLEVERMED LIMITED ORBBEC 3D TECHNOLOGY INTERNATIONAL INC CLINISYS RS COMPONENTS BARCODE WAREHOUSE THE INFORMATION CENTRE FOR HEALTH AND SOCIAL CARE THOMSON SOFTWARE SOLUTIONS INTERSYSTEMS OFFICEXPRESS EUROPE LTD DIGITAL COMMUNICATIONS LTD SCC SPECIALIST COMPUTER HOLDING CO OLYMPUS MEDICAL HL7 UK LTD SERVICE DESK INSTITUTE SECTRA LIMITED GREENWORLD ELECTRONICS LIMITED OFFICE DATA SUPPLIES - HUMAN OFFICE MISCO COMPUTER SUPPLIES HITACHI MEDICAL SYSTEMS UK LTD HEALTHCARE COMMUNICATIONS UK LTD DICTATE IT CRITICAL CARE AUDIT LTD 4S INFORMATION SYSTEM LTD CSC COMPUTER SCIENCES LTD NHS NORTH OF ENGLAND COMMISSIONING SUPPORT UNIT (N

5 Main Frameworks considered (this list is not exhaustive): Crown Commercial Services (CCS) Eastern Shire Purchasing Organisation (ESPO) Health Trust Europe (HTE) NHS Supply Chain (NHSSC) NHS Commercial Procurement Collaborative (NOECPC) Shared Business Services (SBS) The Trust for each project requiring competition not covered by a contract reviews the routes that could be utilised for the provision of Goods & Services, this would include multiple public sector frameworks available to us as detailed. Opportunities above 10,000 and up to OJEU value where a framework is not utilised are advertised on Contracts Finder; Opportunities which exceed OJEU value are advertised on OJEU and also Contracts Finder. 18. Please also approximate the time spent managing your IT systems, specifically storage, per week in the unit of man hours? Also approximate the amount of time taken carving out LUNs and/or Volumes? Answer: This would depend on any issues arising and planned works which would/ could be between 2hrs per week to 40hrs a week. Generally the solutions are setup and no storage overheads are seen unless there is a specific need. 19. Please list any and all pain points that the IT teams, and organisation as a whole, experience with regard to the storage and usage of the virtualised workloads? Answer: None. 20. How is your storage connected, i.e. via Fibre Channel, Ethernet (NFS or ISCSi)? If your storage is currently connected via Fibre Channel, do you have access to 10 GB Ethernet, or 1 GB ethernet, and if so, please declare which? Answer: Fibre, 10GB and 1GB Ethernet. In line with the Information Commissioner s directive on the disclosure of information under the Freedom of Information Act 2000 your request will form part of our disclosure log. Therefore, a version of our response which will protect your anonymity will be posted on the County Durham and Darlington NHS Foundation Trust website. If you have any queries or wish to discuss the information supplied, please do not hesitate to contact me on the above telephone number or at the above address. If you are unhappy with the way your request for information has been handled, you can request a review by writing to:

6 The Chief Executive County Durham & Darlington NHS Foundation Trust Darlington Memorial Hospital Hollyhurst Road Darlington DL3 6HX If, you remain dissatisfied with the handling of your request or complaint, you have a right to appeal to the Information Commissioner at: The Information Commissioner s Office Wycliffe House Water Lane Wilmslow Cheshire SK9 5AF Telephone: Website: There is no charge for making an appeal. Yours sincerely Joanna Tyrrell Freedom of Information Officer