FREEDOM OF INFORMATION ACT 2000 INFORMATION REQUEST

Transcription

1 Our ref: FOI FREEDOM OF INFORMATION ACT 2000 INFORMATION REQUEST Your request for information regarding lines, minutes, broadband and WAN has now been considered and the information requested is enclosed. The enclosed information has been supplied to you for your personal use under the Freedom of Information Act 2000 and remains protected by copyright. You do not have an automatic right to re-use the information e.g. for commercial purposes or by publishing or issuing further copies of the information unless you have received permission from the Trust. For further information please refer to the Re-Use of Public Sector Information Regulations If you are unhappy as to how this request has been handled, you should write to Mrs Claire Graham, the FOI lead for the Trust. You have the right to seek a review within the Trust in the first instance. If, after receiving a response, you remain unhappy, you can refer your complaint to the Information Commissioner at The Information Commissioner s office, Wycliffe House, Water Lane, Wilmslow, SK9 5AF. It is important to note that if you refer any matter to the Information Commissioner, you will need to show evidence of having gone through the Trust s review procedure to try to resolve the matter with the Trust in the first instance. If you have any queries or concerns then please contact Mrs Claire Graham at the following address: Head of Information Governance Southern Health & Social Care Trust Ferndale House Bannvale Site 10 Moyallen Road Gilford BT63 5JX Foi.Team@Southerntrust.hscni.net

2 Yours sincerely PAULA CLARKE CHIEF EXECUTIVE (INTERIM) Enc

3 I want to submit a freedom of information request for the following information relating to Fixed Telecommunications and Internet Services: If there is more than one supplier for each of the contract information I am requesting below please can you split each contract individually and not combined. Please also separate the expiry data and spend and number of lines for each supplier. An example of this can be viewed at the bottom of this request. Contract 1 1. Current Fixed Line (Voice Circuits) Provider - Supplier s name, if there is not information available please can you provide further insight into why? BT 2. Fixed Line - Contract Renewal Date- please provide day, month and year (month and year is also acceptable). If this is a rolling contract please provide me with the rolling date of the contract. If there is more than one supplier please split the renewal dates up into however many suppliers Contract expires 31 st March 2017 however there is an option of a 2 year extension 3. Fixed Line - Contract Duration- the number of years the contract is for each supplier. The contract is a year contract. SHSCT joined the contract at the start of year Type of Lines - Please can you split the type of lines per each supplier? PSN, Analogue, SIP Supplier All various stages of migration to BT 5. Number of Lines - Please can you split the number of lines per each supplier? SIP trunks, PSN Lines, Analogue Lines PSTN 676 ISDN2 57 ISDN SIP In order process

4 Contract 2 6. Minutes/Landline Provider - Supplier s name (Fixed Voice not Mobiles) if there is not information available please can you provide further insight into why? All calls and lines migrating to BT from Vodafone, Virgin and Rainbow Call Type Total Annual Seconds Total Duration (HHMMSS) Line to Local Voice 453,511, :17:31 Line to Local Data 1,138, :18:18 Line to National Voice 93,447, :38:39 Line to National Data 4,356, :15:32 Line to UK Mobile 90,363, :05:55 Line to International Voice 24,071, :38:41 Line to International Data 1,135, :31:31 Line to International Mobile Voice 2,136, :35:58 Line to 087 3,981, :01:10 Line to ,190, :26:33 Line to Premium Rate 88,317 24:31:57 Line to Directory Services 685, :28:37 Line to Timeline 21,190 5:53:10 Line to Other 2,099, :08:43 7. Minutes/Landline Contract Renewal Date - please provide day, month and year (month and year is also acceptable). If this is a rolling contract please provide me with the rolling date of the contract. Contract expires 31 st March 2017 however there is an option of a 2 year extension 8. Minutes Landline Monthly Spend - Monthly average spend. An estimate or average is acceptable. Approx per month 9. Minute s Landlines Contract Duration: the number of years the contract is with the supplier. The contract is a year contract. SHSCT joined the contract at the start of year 4.

5 10. Number of Extensions - Please state the number of telephone extensions the organisation currently has. An estimate or average is acceptable. This amount is currently under review under a cost transformation and rationalisation strategy. Estimated No 7000 Contract 3 Contract Fixed Broadband Provider - Supplier s name if there is not information available please can you provide further insight into why? ALL Internet traffic from the 5 HSC Trusts in NI go through the Business Services Organisation (BSO) they maintain this single Internet connection and contractual arrangements of behalf of ALL HSC Trusts. For further information on the name of the Provider please contact BSO on foi.bso@hscni.net. 12. Fixed Broadband Renewal Date - please provide day, month and year (month and year is also acceptable). If this is a rolling contract please provide me with the rolling date of the contract. If there is more than one supplier please split the renewal dates up into however many suppliers As per previous answer please contact BSO on foi.bso@hscni.net for renewal date. 13. Fixed Broadband Annual Average Spend - Annual average spend. An estimate or average is acceptable. As per previous answer please contact BSO on foi.bso@hscni.net for average spend. 14. VOIP/PBX Installation Date of the organisation s primary telephone system: - please provide day, month and year (month and year is also acceptable). May WAN Provider - please provide me with the main supplier(s) if there is not information available please can you provide further insight into why? British Telecom

6 16. WAN Contract Renewal Date - please provide day, month and year (month and year is also acceptable). If this is a rolling contract please provide me with the rolling date of the contract. If there is more than one supplier please split the renewal dates up into however many suppliers The contract with BT was renewed in March 2014 which will run for a period of three years with the option of extension 17. Contract Description: Please can you provide me with a brief description of the contract WAN Infrastructure Supply and Services to SHSCT PSN Connectivity Framework RM Number of sites: Pleas state the number of sites the WAN covers. Approx will do. Over 70 sites 19. WAN Annual Average Spend - Annual average spend. An estimate or average is acceptable. Approximate spend is around 130, Internal Contact: please can you send me there full contact details including contact number and and job title. IMPORTANT If there is more than one supplier for some of the types of contracts information please can you split each of the contracts for each supplier that provide that service/support. For example Fixed Lines BT, Virgin Media Business EXAMPLE Supplier Renewal Date Contract Duration Number of Lines VMB 01/06/ BT 01/09/ If there is more than one contract please can you send me the main contracts? If your organisation has a managed services contract which includes all or two out of three of the services stated above please state which of these is included with the contract. It would also be for me to if there are any other service support areas that are included within these contracts. Managed Service Contract Number of Extensions as in question 10 above

7 Type of Lines as in question 5 above Number of Lines as in question 5 above Minutes Landline Monthly Average Spend as in question 8 above Fixed Broadband Average Annual Spend Please contact BSO on foi.bso@hscni.net for average spend. WAN Average Annual Spend Please see answer on 19 Internal Contact: please can you send me there full contact details including contact number and and job title. Colin Spiers Head of Estates Operational Services Tel: E mail colin.spiers@southerntrust.hscni.net Andrew Patterson IT Contracts & Governance Manager Tel: andrew.patterson@southerntrust.hscni.net If there is more than one supplier for each contract please can you separate the contract dates and spend for each supplier. Also if no information can be provided for each of the key data types please explain why there is no information.