uprint - Xerox 7556 (colour)

Transcription

1 uprint - Xerox 7556 (colour) ID Card Swipe Place your ID Card against the card reader to log in. Energy Saver If the device is in power save mode (the Energy Saver light glows), wake it up by pressing this button. Log In / Out Log out of the device once you are finished using it. Clear all Resets the device to the default settings. Interrupt Need to use the device urgently? Use this to pause the current job. Services Home Displays the main menu. Job Status Displays the job queue/status. Useful if you are wondering why your job hasn t printed out. Stop Stops current job. (Note: if you have already released a print job, you will still be charged for the entire job.) Log In Start Starts the copy, fax or scan to . Choose from one of the following two methods [Resource account users must use method 2]: 1. Place your McGill ID Card against the card reader. Enter your McGill Password if prompted. OR 2. Press the Alternate Login button, then enter the following: UserID: enter your McGill Username (jane.smith@mcgill.ca) or Short Username (jsmith6). Password: your McGill password. Don t Forget to Log Out when finished using the device: 1. press the Log In/Out button on the Control Panel 2. confirm by pressing the Logout button on the touch screen If you do not log out, users could charge copies to your assigned FOAPAL(s).

2 Copy 1. Load documents face-up in document feeder or face-down in the top LEFT hand corner of the plate glass. 2. If you are charging the copies to a FOAPAL other than your default, you must press Print Release > Account on the touch screen. Select the FOAPAL you wish to use. Press Exit. 3. Press Copy on the touch screen. 4. Choose any Copying Options you might want (see below). 5. Enter the number of copies on the keypad and press Start. Advanced Copying Options Output Color: Auto Detect (Default setting) lets the machine determine the color content of your document. Color will copy all pages in color. Black & White will copy in B&W even if your document is color. Great for saving money. Reduce/Enlarge: If your text is cut off, use this setting to shrink your document to fit on a page. 100% produces copies that match the size of your original document. More displays a list of commonly used Reduce/Enlarge settings. Paper Supply / Select paper size: Auto Paper lets the device to choose the paper tray for your copy job. OR... pick which tray to use as a source. *If desired, use the additional tabs to refine your copy job. 2

3 (Scan) 1. Load documents face-up in document feeder or face-down in the top LEFT hand corner of the plate glass. 2. Press on the touch screen. 3. By default, the From... and To: fields will be filled in with your McGill address. If you are logged in with a resource account, you may need to change the To: field to an appropriate address. You can always click on an address or recipient name and choose to Edit or Remove it. 4. To the scan to others, press New Recipient, enter their address, then press Add. Use the Address Book to find McGill students, staff or faculty members. 5. Press Close once you have added all recipients. 6. To send the scan, press Start. 7. The scan will be sent once the device returns to the screen. Send multiple pages in one If you need to scan a book or other multi-page document that cannot be loaded into the document feeder, you can use the Build Job option. 1. First, make sure that you fill out your recipient list by using the steps above. 2. Click on the Job Assembly tab > Build Job. 3. Select On > press Save. 4. Press the green Start button on the keypad to scan the page. Repeat this step for every page you want to scan, keeping in mind that there is a maximum file size of 10mb per When finished, click Submit the Job on the touch screen. 6. Your scan will now be sent. 3

4 Fax 1. Load documents face-up in document feeder or face-down in the top LEFT hand corner of the plate glass. 2. Press Fax on the touch screen. 3. If you are faxing a document within McGill to a number that begins with 398, you only need to enter the last 4 digits of their fax number. Otherwise, use the keypad to enter 9, then the fax number. Press Add. If you need to, use the Dialing Characters... button on the touch screen to enter special characters. 4. Choose any Faxing Options you might want (see below). 5. Press Start. Advanced Faxing Options Image Quality: Image Options lets you lighten or darken the Fax you are planning to send, Image Enhancement lets you adjust the quality and contrast. Layout Adjustment: Book Faxing lets you scan multiple pages on the plate glass then send them in one Fax. Fax Options tab lets you: Automatically print out a confirmation report if the Fax doesn t send successfully. Delay the start time of a fax. Job Assembly: Build Job lets you program, scan and then send multiple pages in one Fax. Useful for when you can t use the document feeder. 4

5 Print Release Release your print jobs at any uprint device on campus! 1. If you are charging the copies to a FOAPAL other than your default, you must press the Account button, then select the FOAPAL you wish to use. 2. Select the job you wish to print and then press Print. Select a job to confirm that the cost and number of pages is accurate. Delete: select a job to delete it. Jobs stay in your print job list for 48 hours if not deleted manually. Print All: print all the jobs belonging to you. This list may include jobs that you many not want (accidentally sent to the queue, etc.), so be sure and check the job list before using it. 3. Press Exit to return to the main menu. * If you use McGill s VPN, you can also send jobs to print from home and release them on campus. 5

6 Troubleshooting - Quick Solutions Need help? Job didn t print out? Check for stuck / held jobs: If a particular paper tray is out of paper when you release a print job, you may not get a warning, and your job will not print out. Click on the Job Status button. If a job is listed as held, click on it, and use the Required Resources button to view details on how to resolve the problem. You can always press C on the keypad to cancel a job. Error message will not clear: If the error is concerning a paper jam, ensure that all paper is removed from the appropriate area and that there are no hidden or small pieces left behind. Pages in the set are not stapled: Ensure that the paper tray guides are locked into position against the paper. On the Basic Copying tab, select either the Staple (Portrait) or Staple (Landscape) option. When copying, pages are blank: Verify that the originals are being placed on the LEFT hand corner of the plate glass next to the green arrow. Device still not working? Locate the serial number: Before contacting the ICS Service Desk, make sure you have the serial number of the Xerox device. The serial number can be found in one of two locations: The uprint information sticker located at the front of every uprint device. Click on the Machine Status button on the Control Panel. The serial number appears on the Machine Information tab. IT Knowledge Base ( Article uprint - Campus Printing for Staff in the IT Knowledge Base offers FAQ s, training materials (including online tutorials), support information, and much more to assist you with operating the machines. Article uprint (Xerox) resources for Key Operators covers Billing, Support, Troubleshooting and Ordering FAQ s. Order paper & other stock: Go to the McGill Marketplace, accessible through Minerva. Use Minerva to: Review uprint charges, view or rearrange your FOAPALs on the Account screen, and enable the password prompt after swiping your McGill ID card (for added security). Go to Minerva > Employee (or External) > uprint Campus Printing Menu. Financial Fund Contacts: go to Minerva > Finance> uprint Campus Printing Menu to assign and update FOAPALs for users or resource accounts. You can also query charges by Fund and view users assigned by Fund. Contact information ICS Service Desk (support for technical issues) Tel: support.ist@mcgill.ca Financial (FOAPAL / charges) issues: Tel: For all other issues, including refunds, go to the Support section of: 6