Vendor Content Portal

Transcription

1 Vendor Content Portal User Guide July 208 Ver.5

2 2 Content. Getting Started A. Login to Your VCP Account B. VCP Account Overview Page B.. Manage Product Info 2. Manage Product 2A. View product details 2B. Edit product details 2B.. Web Product Name 2B.2. Pack Size, Size & UOM 2B.3. Length, Width, Height & Weight 2B.4. Country of Origin 2B.5. Food Attributes 2B.6. Long Description 2B.7. Upload Image 3. Product image specification 4. Pending Approval 5. Rejected 6. Approved 7. Account Management 7A. Change Password 7B. Forget Password 8. Frequently Asked Questions

3 3. Getting Started A. Login to Your VCP Account. Visit Key in. Vendor Code 2. Address 3. Password 3. Click Sign In 2 3

4 4 B. VCP Account Overview Page (/3) Manage Product Info Tab 2 3 Search / Filter Function (E.g Search by CMS Code / Brand) Jump to Page Vendor Name 2 3 Product List

5 5 B. VCP Account Overview Page (2/3) Vendor Name CMS Code: Unique system auto-generated product code Brand: Product Brand Item Description: Product Name Web Product Name: Product name as displayed on ecommerce Website Pack Size: Product packaging size # of Images: Number of product image uploaded Banner: Diary Farm Singapore(DFSG) company name (CS = Cold Storage / GH = Giant) Update Status: Current product status on web portal (Refer to slide B. for more info)

6 6 B.. VCP Account Overview Page (3/3). Manage Product Info A. Pending Update Product pending for update by vendor B. Pending Approval Product submitted pending for approval by DFSG C. Rejected Product rejected by DFSG D. Approved Product approved by DFSG and will be uploaded to DF e-commerce website A *Still in development will update once completed B C D A B C D

7 7 2. Manage Product. Click to view product details 2. Click to edit product details Vendor Name 2

8 8 2A. View Product Detail - View product details - Click Update tab to edit product details

9 9 2B. Edit Product Details Edit product details

10 0 2B. Edit Product Details Information in these fields cannot be edited

11 2B. Edit Product Detail 2B.. Web Product Name. Tick Edit 2. Key in the proper description (max 70 characters) Note: Every st character have to be capitalized E.g. Hao Chi All-In-One Seasoning 300g 2

12 2 2B. Edit Product Detail 2B.2. Pack Size, Size & UOM. Mouse over to to view examples for Pack Size, Size and UOM; 6s Coke 330ML - Pack Size = 6 6s Coke 330ML - Size = 330 6s Coke 330ML - UOM = ML 2. Tick Edit 3. Key in the correct Pack Size, Size & UOM 2 3

13 3 2B. Edit Product Detail 2B.3. Length, Width, Height & Weight. Tick Edit 2. Key in the correct Length(cm), Width(cm), Height(cm) & Weight(kg) 2 Examples: Weight(kg) = cm Weight(kg) = 2.5 Measurements can have up to 2 decimal point (E.g. 2.54cm,.5kg) cm Weight(kg) = 2.5 cm

14 4 2B. Edit Product Detail 2B.4. Country of Origin 2. Tick Edit 2. Select Country from the drop down list 2B.5. Food Attributes Tick on relevant attributes accordingly Note: Please ensure these attributes are featured on the product packaging, if not DO NOT tick them

15 5 2B. Edit Product Detail 2B.6. Long Description. Tick Edit 2. Key in product Write up, Feature & Benefits etc ** Recommended 300+ Characters Example: A complete All In One Seasoning Solution made with all the essential cooking condiments that guarantees to give all dishes a delicious full-flavoured taste. Can be used for cooking stir-fry vegetables and meats. 2

16 6 2. Edit Product Detail 2B.7. Upload Image Click Browse tab 2. Select product picture/s in your folder Recommended; i.) Minimum front & back view of product ii.) Picture showing product key feature & benefits Note; i.) Maximum 0 pictures for product ii.) Ensure product are labelled in sequence before uploading, else the placement will be wrong and need to re-upload 3. Click Open 4. Selected pictures will be uploaded. 5. Click Save File upload should be in sequence of: [Front] [Back] [Side] [Side2] [Content] 3. File upload sequence : [Front] [Back] [Side] [Side2]

17 3. Product image specification 7

18 8 3. Product image specification Product Image Specification Image Aspect Ratio : Square, 5% White background around product File upload sequence : [Front] [Back] [Side] [Side2] File Type : Jpeg Dimension : 600 X 600 pixels DPI : min 72 Size : below MB

19 9 3. Product image specification - Dos and Don ts Dos 5% white background space at the top and bottom of product 5% white background space at both sides. Product is at the center. Don t Too much of white background space Too much white background space at the top. Product is not feature at the center Product picture on white background Grey/shadow background

20 20 4. Pending Approval After uploading pictures and click on Save, product will move to Pending Approval page DFSG will receive the submission and will proceed to approve or reject these submission

21 2 5. Rejected Click on Rejected tab to view rejected products Click to view and edit details

22 22 5. Rejected. Reason for rejection will appear on those field that requires amendment (E.g. Wrong Description) 2. Amend on those rejected fields accordingly 3. Click Save 2 2 3

23 23 6. Approved Click on Approved tab to view approved products

24 24 7. Account Management 7A. Change Password. Click on Change Password Tab 2. Key In Old Password, New Password & Repeat New Password 3. Click Send 2 3

25 25 7. Account Management 7B. Forget Password. Click on Forget Password Tab 2. Key In Vendor ID and 3. Click Send 4. New password will be sent via 2 3

26 26 8. Frequently Asked Questions (/2) Q: Do I have to update my product if it already has an image? A: Yes, please double check to ensure image is up-to-date and clear. If images are up-todate, please update the details of product as well (E.g Long Description, Web Product Name) Q2: Can I Include my Brand name in the Web Product Name? A2: No. Brand name will be displayed in the website along with the Web Product Name Q3: I do not have the latest image for my product, can I use an old or stock image? A3: We would prefer if you are able to obtain the exact image for the product to avoid having different information on the image and web description Q4: Do we have to delete the current photo after adding the updated Image? A4: Yes please Q5: I can t delete existing image A5: Please retry in another web browser (E.g Mozilla Firefox, Google Chrome)

27 27 8. Frequently Asked Questions (2/2) Q6: My item is obsolete. A6: Please inform your buyer with regards to said cases. Your buyer will have to raise it up to have it removed from both our Central System and the VCP Q7: My item is a festive/promo item that is over and I do not have the image? A7: Please inform us of the following cases so that we can take note of said cases. Q8: The person-in-charge has changed. How do I change the login A8: Please contact us via with the details of the new person-in-charge so that we may assist you Q9: Does it matter if we don t upload the photo in sequence? A9: Yes. It does matter. Please upload the photo in sequence as guided Q0: I need help A0: Please contact us if you require any further assistance

28 28 End For any queries, you may contact the following person Contact Person: Emily Teoh