ANNUAL MEETING PROXY/BALLOT

Transcription

1 FOUNTAIN HILLS COMMUNITY ASSOCIATION, INC. ANNUAL MEETING PROXY/BALLOT October 16, 2018 Dear Homeowner: Enclosed please find a revised Official Proxy/Ballot for the 2018 Annual Meeting of the Members of the Fountain Hills Community Association. Also enclosed in this mailer are candidate questionnaires for those residents who have expressed an interest in serving on the Fountain Hills Community Association Board of Directors. The Annual Meeting will take place: DATE: TIME: PLACE: Thursday, November 1, :30 PM Upcounty Regional Services Center Middlebrook Road Germantown, MD In order for the meeting to take place, a quorum of 10% of the members in good-standing of the Association must be established. A proxy/ballot is attached for anyone who cannot attend the meeting. Please take a moment to complete the proxy/ballot and return it to: Fountain Hills CA, c/o IKO Community Management, 3416 Olandwood Court, Suite 210, Olney, MD If a quorum is not met by person or proxy at this meeting, the Association may invoke the procedures available in Sub-Section of the Corporations and Association's Articles of the Maryland Annotated Code. This procedure allows the Association to reschedule the meeting in the event that a quorum is not achieved, whereby those present in person or by proxy at the rescheduled meeting are deemed to constitute a quorum. If you are unable to attend the meeting and wish to vote, please complete the Proxy/Ballot and return it as directed. Please note that any homeowner who is more than 60 days' delinquent on their HOA dues is not eligible to vote. Sincerely, For the Fountain Hills Community Association Board of Directors, Jose Ponton, Jr. Community Association Manager Enclosures

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13 3416 OLANDWOOD CT. SUITE 210 OLNEY, MD (T) (F) HOMEOWNER PORTAL INFORMATION Dear Owner: On behalf of IKO Community Management and your Board of Directors, we are pleased to provide you with details regarding a new feature that provides 24/7 access through a website portal for your community. This new software platform provided by IKO has a modernized web portal access to your owner account, community documents, community information, and provides the ability to make on-line payments. The portal also will allow you to submit requests for service, architectural applications, identify concerns regarding non-compliance in the community, allows access to the community calendar, and community directory (where owners may choose what is listed in the directory). If you have not registered yet, please see the instructions below: 1. Open your internet browser and go to Community Website Portal at: 2. Then click on Homeowner LOGIN: 3. If this is your first time to the site, please select Sign Up. Once you fill out the required information, you will receive a response within 48 hours to your with your Log-in credentials and instructions.

14 IKO Community Management Website Portal Access Page 2 of 2 4. Once you have your login credentials, Login to the Portal by entering your and password. 5. Once logged-in, you will be taken to your community Owner Dashboard: 6. The Dashboard gives you an overview of your upcoming Assessments or if there are any Open Issues (service requests, etc.). The menu icons provide the following information: Dashboard: My Account: My Items: My Contact Info: My Login: This menu takes you back to the original screen. This menu will show you your payment history This menu will show you the status of any inquiries or service requests you have made through the Other Request menu (see below). This menu will allow you to verify your contact information as well as indicate how you would like our office to communicate with you (i.e. via , text, paper, or (future) app notification). Any changes made in the portal will now change our software system automatically. This menu allows you to change your password to the homeowner portal. Submit A Request: This menu gives you ways to communicate with us electronically. Options include Billing Question, General Question, and Service/Maintenance Request. These requests will be routed to the appropriate person to assist. Calendar & Events: This menu will show you your community calendar, including amenity center/clubhouse reservations as applicable. Directory: Documents: This menu will give you a directory of your association s Directors and Committee Members (if applicable). This menu is where you will find your community s governing documents, including Rules and Regulations, financials, and Welcome Packet.