Docket No. ET6657/WS Site Permit Compliance Filing Complaint Report August 2017

Transcription

1 Alliant Energy Corporate Service, Inc. Legal Department Telephone Fax Andrew C. Hanson Senior Attorney Wisconsin Power and Light Company An Alliant Energy Company 4902 North Biltmore Lane Madison, WI Office: September 15, 2017 Daniel P. Wolf Executive Secretary Minnesota Public Utilities Commission th Place East, Suite 350 St. Paul, MN RE: Wisconsin Power and Light Company Docket No. ET6657/WS Site Permit iance Filing aint Report August 2017 Dear Mr. Wolf: Site Permit Condition H.4 requires Wisconsin Power and Light Company () to report to the Minnesota Public Utilities Commission all complaints received concerning the Bent Tree Wind Farm Phase I (Bent Tree) and its associated facilities. respectfully submits its aint Report for the month. Applicable information concerning each complaint received by pertaining to Bent Tree is provided in the attached summary document. Section I lists the complaints received during the current reporting period, and Section II contains the current status previously reported, unresolved complaints. Copies this submittal have been served on the Minnesota Department Commerce, Division Energy Resources, the Minnesota Office Attorney General Residential and Small Business Utilities Division, and the attached service list. Yours Truly, /s/ Andrew C. Hanson Andrew C. Hanson Senior Attorney ACH/ab cc: Service List

2 STATE OF MINNESOTA BEFORE THE MINNESOTA PUBLIC UTILITIES COMMISSION Nancy Lange Dan Lipschultz Matt Schuerger Katie Sieben John Tuma IN THE MATTER OF WISCONSIN POWER AND LIGHT COMPANY S SITE PERMIT APPLICATION FOR A LARGE WIND ENERGY CONVERSION SYSTEM Chair Commissioner Commissioner Commissioner Commissioner DOCKET NO. ET6657/WS STATE OF WISCONSIN ) ) ss. COUNTY OF DANE ) AFFIDAVIT OF SERVICE Annette K. Behnke, being first duly sworn on oath, deposes and states: That on the 15 th day September, 2017, copies the foregoing Affidavit Service, together with Wisconsin Power and Light Company s Updated Communication Site Permit iance Filing aint Report August 2017, was served upon the parties on the attached service list, by e- filing, overnight delivery, electronic mail, and/or first-class mail, proper postage prepaid from Madison, Wisconsin. /s/ Annette K. Behnke Annette K. Behnke _ Subscribed and Sworn to Before Me This 15 th day September, /s/ Kathy M. Chiono Notary Public, State Wisconsin My Commission expires February 5, 2021

3 Last Name First Name Company Name Delivery Method View Trade Secret Anderson Julia Office the Attorney General-DOC Electronic Service Yes Dobson Ian Office the Attorney General-RUD Electronic Service Yes Ferguson Sharon Department Commerce Electronic Service Yes Hanson Andrew Alliant Energy Corporation Electronic Service No Lepinski Jim Public Service Commission Wisconsin Electronic Service No Lindell John Office the Attorney General-RUD Electronic Service Yes Norris Samantha Interstate Power and Light Company Electronic Service No Overland Carol A. Legalectric - Overland Law Office Electronic Service No Ruen Blanchard Sarah sarahruenblanchard@alliantenergy.c om Interstate Power & Light Company - Electric Electronic Service Woeste Robyn robynwoeste@alliantenergy.com Interstate Power and Light Company Electronic Service No Wolf Daniel P dan.wolf@state.mn.us Public Utilities Commission Electronic Service Yes No

4 Last Name First Name Company Name Address Delivery Method View Trade Secret Troe Katie Safe Wind in Freeborn County th Avenue, Clarks Grove, MN Paper Service No

5 08/13/17 Greg Kaelberer Bernie and Cheryl Section I. Current Reporting Period n/a Noise aint by voic left on Greg Kaelberer's direct phone line on Sunday, 08/13/2017, at 7:54 PM. Mr. requested that 20 turbines be shut down within a mile their property and that there is "No reason why people should live in torture on low frequency vibrations." Mr. also claimed that the Bent Tree CC line was not working Bent Tree operations staff were unavailable to perform a real-time investigation but on 08/14/2017 reviewed mailed to Mr. and Mrs. on 09/08/2017 regarding the data and physical findings the turbines Commission and performed by, operations at Bent Tree do not exceed Minnesota noise standards as reflected in the permit. No further action taken. Nevertheless, has been working with the Department and the Commission under the Siting Permit's complaint resolution procedures to investigate Mr./Mrs. s 08/17/17 Greg Kaelberer Bernie and Cheryl n/a Noise aint by voic received on Thursday, 08/17/2017 at 9:38 AM. Mr. requested that 20 turbines be shut down within a mile his property. Bent Tree operations staff conducted a physical inspection the turbines on 8/17/2017, which indicated the expected to exceed noise standards. A letter was mailed to Mr. and Mrs. on 09/08/2017 regarding the data and physical findings the turbines operating normally. Based on that, and the 2011 and 2014 noise studies and analyses ordered by the Commission and performed by, operations at Bent Tree do not exceed Minnesota noise standards as reflected in the permit. No further action taken. Nevertheless, procedures to investigate Mr./Mrs. s' past sound-related complaints, in which they raise similar concerns. That complaint resolution process has not 08/21/17 Chris Tucker Bernie and Cheryl 101 S Broadway n/a Noise aint by voic received on Monday, 08/21/2017 at 8:02 PM. Mrs. left a message stating her ears have been ringing no-stop since she got home and requested that the 20 turbines within a mile their house be shut down. Bent Tree operations staff were unavailable to perform a real-time investigation but on 08/22/2017 reviewed mailed to Mr. and Mrs. on 09/08/2017 regarding the data and physical findings the turbines Commission and performed by, operations at Bent Tree do not exceed Minnesota noise standards as reflected in the permit. No further action taken. Nevertheless, has been working with the Department and the Commission under the Siting Permit's complaint resolution procedures to investigate Mr./Mrs. s n/a Noise aint by voic received on Thursday, 08/24/2017 at 12:49 PM. Mrs. left a voic requesting that the 20 turbines be shut down around their property. She mentioned she was working at her computer and her ears were ringing and giving her a headache. 08/24/17 Greg Kaelberer Bernie and Cheryl Bent Tree operations staff conducted a physical inspection the turbines on 08/24/2017, which indicated the expected to exceed noise standards. A letter was mailed to Mr. and Mrs. on 09/08/2017 regarding the data and physical findings the turbines operating normally. Based on that, and the 2011 and 2014 noise studies and analyses ordered by the Commission and performed by, operations at Bent Tree do not exceed Minnesota noise standards as reflected in the permit. No further action taken. Nevertheless, procedures to investigate Mr./Mrs. s' past sound-related complaints, in which they raise similar concerns. That complaint resolution process has not BT_Regulatory_aint Log_August 2017_Final.xls Page 1 26

6 08/25/17 Greg Kaelberer Bernie and Cheryl n/a Noise aint by voic received on Friday, 08/25/2017 at 9:53 AM. Mr. requested that 20 'damn' turbines be shut down around their property. He mentioned that Low Frequency Vibrations are making life miserable. Bent Tree operations staff conducted a physical inspection the turbines on 08/24/2017, which indicated the expected to exceed noise standards. A letter was mailed to Mr. and Mrs. on 09/08/2017 regarding the data and physical findings the turbines operating normally. Based on that, and the 2011 and 2014 noise studies and analyses ordered by the Commission and performed by, operations at Bent Tree do not exceed Minnesota noise standards as reflected in the permit. No further action taken. Nevertheless, procedures to investigate Mr./Mrs. s' past sound-related complaints, in which they raise similar concerns. That complaint resolution process has not Section II. Previously Reported - Update 01/08/16 See "" Cheryl n/a Noise Docket No. ET6657/WS filed with the State Minnesota Public Utilities Commission. responded on February 3, 2016 to an inquiry from the MN AG related to that complaint, and copied the MN PUC on its response. 03/06/16 Greg Kaelberer Bernie and Cheryl 03/07/16 Greg Kaelberer Bernie and Cheryl n/a Noise aint received by voic at 1:01 PM. Mr. asked that turbines south his residence be shut down when the winds are from the south due to low frequency vibration. Bent Tree operations staff was unavailable to respond to the call at 1:01 PM and were therefore unable to perform a real-time investigation the complaint. Based on the 2011 and 2014 noise studies and analyses ordered by the Commission and performed by, operations at Bent Tree do not exceed Minnesota noise standards as reflected in the permit. No further action taken n/a Noise aint received by at 6:05 AM. Mr. stated that we need to shut the turbines f south his home when the wind is from the south. He was unable to sleep due to the low frequency vibrations. Upon arriving at 7:00 AM for work, Bent Tree operations staff checked nearby turbines and all were performing at normal operating parameters. Further, based on the 2011 and 2014 noise studies and analyses ordered by the Commission and performed by, operations at Bent Tree do not exceed Minnesota noise standards as reflected in the permit. No further action taken at this time n/a Noise Natalie Ries, MN Permit iance Coordinator, received a complaint via on March 7, 2016, at 11:19 PM. Ms. Ries forwarded the complaint to Mr. Kaelberer on March 9, 2016, at 9:36 AM. In his complaint, Mr. alleged that turbine noise from Bent Tree s operations has caused health problems. The complaint was not ed to Bent Tree operations staff at the time the alleged noise issues and thus staff were unable to perform real-time investigation. Based on the 2011 and 2014 noise studies and analyses ordered by the Commission and performed by, operations at Bent Tree do not exceed Minnesota noise standards as reflected in the permit. No further action taken. 03/07/16 Greg Kaelberer Bernie and Cheryl 03/08/16 Greg Kaelberer Bernie and Cheryl n/a Noise Natalie Ries received an 3/8/2016 at 12:26 PM. Ms. Ries forwarded the to Mr. Kaelberer on March 9, 2016 at 9:38 AM. aint alleged that turbine noise from Bent Tree s operations have caused health problems. However, based on the 2011 and 2014 noise studies and analyses ordered by the Commission and performed by, operations at Bent Tree do not exceed Minnesota noise standards as reflected in the permit. No further action taken n/a Noise Natalie Ries received an at 9:16 AM. Ms. Ries forwarded to Mr. Kaelberer the same day at 9:34 AM. aint alleged that turbine noise from Bent Tree s operations have caused health problems. The complaint related to Mr. 's March 6 complaint (see action above). As the complaint was not ed to Bent Tree operations staff at the time the alleged noise issues, staff were unable to perform real-time investigation. Based on the 2011 and 2014 noise studies and analyses ordered by the Commission and performed by, operations at Bent Tree do not exceed Minnesota noise standards as reflected in the permit. No further action taken. 03/09/16 Greg Kaelberer Bernie and Cheryl 03/16/16 Greg Kaelberer Bernie and Cheryl n/a Noise aint by voic at 6:59 AM. Mr. asked that the turbines around him be shut down. Bent Tree operations staff checked turbines nearest Mr. s residence and were unable to hear any unusual turbine noise. Based on the 2011 and 2014 noise studies and analyses ordered by the Commission and performed by, operations at Bent Tree do not exceed Minnesota noise standards as reflected in the permit. No further action taken n/a Noise aint was delivered by to Natalie Ries, MN DOC Permit Coordinator, from Mr. on Wednesday, March 16, 2016 at 8:34 PM. Ms. Ries forwarded Mr. 's to Mr. Kaelberer on Tuesday, March 22, 2016 at 3:18 PM. The complaint was not ed to Bent Tree operations staff at the time the alleged noise issues and thus staff were unable to perform real-time investigation. aint contained health issues due to turbine noise and requested that the turbines be shut down. Based on the 2011 and 2014 noise studies and analyses ordered by the Commission and performed by, operations at Bent Tree do not 03/16/16 Greg Kaelberer Bernie and Cheryl BT_Regulatory_aint Log_August 2017_Final.xls Page 2 26

7 04/02/16 Greg Kaelberer Bernie and Cheryl n/a Noise aint by voic received on Saturday, 4/2/2016 at 6:01 AM. Mr. stated that we need to shut the turbines f as the s were unable to sleep due to low frequency vibrations. Bent Tree operations staff were unavailable to perform a real-time investigation but reviewed operating data and weather data during the time period addressed in the complaint. That data indicated that the turbines were operating normally and would not be expected to exceed noise standards. In addition, based on the 2011 and 2014 noise studies and analyses ordered by the Commission and performed by, operations at Bent Tree do not exceed Minnesota noise standards as reflected in the permit. No further action taken. 04/15/16 Greg Kaelberer Bernie and Cheryl n/a Noise Cheryl called Greg Kaelberer's desk phone regarding a noise complaint at 1:44 PM. She stated that she was having problems with her ears and that she was forced to go back to town. All turbines were working within normal operating parameters when checked at 1:50 PM via the VOB control system. At 1:55 PM, Staff visited turbines upwind and near to the property T397, T357, T312, and T358. Upon physically inspection, all turbines were producing normal sound levels. Winds were at 10.5M/sec. Based on the 2011 and 2014 noise studies and analyses ordered by the Commission and performed by, operations at Bent Tree do not exceed Minnesota noise standards as reflected in the permit. No further action taken. 04/16/16 Greg Kaelberer Bernie and Cheryl n/a Noise aint received by voic on Mr. Kaelberer's desk phone on Saturday 4/16/2016 at 6:25 AM. Mr. stated that the wind turbines kept them awake through the night and asked that the turbines around their home be shut down. Turbines were verified to be operating normally both through the VOB control system logs and per turbine visits conducted the afternoon prior to the complaint as part a previous investigation. Based on the 2011 and 2014 noise studies and analyses ordered by the Commission and performed by, operations at Bent Tree do not exceed Minnesota noise standards as reflected in the permit. No further action taken n/a Noise aint received via voic on Mr. Kaelberer's desk phone on Monday, 4/18/2016 at 5:16 PM. Ms. stated complained ear pain and stated that she wanted the turbines shut down around them. Turbines were verified to be operating normally both through the VOB control system logs and per turbine visits prior to the complaint as part a previous investigation. Based on the 2011 and 2014 noise studies and analyses ordered by the Commission and performed by, operations at Bent Tree do not exceed Minnesota noise standards as reflected in the permit. No further action taken. 04/18/16 Greg Kaelberer Bernie and Cheryl 04/19/16 Greg Kaelberer Bernie and Cheryl n/a Noise Natalie Ries, MN Permit iance Coordinator, received three s from the s through out the day Monday, 4/18/2016 at 9:33 AM, 10:01 AM, and 5:15 PM reiterating the two aforementioned complaints that Mr. Kaelberer had received via voic on 4/16/2016 and 4/18/2016, and also referencing turbine noise and ear pain and pressure experienced by Mr. and Mrs. on 4/15/2016 through 4/18/2016. Ms. Ries forwarded the s to Alliant Energy Legal Services on 4/18/2016. The investigation performed by Bent Tree personnel on April 18 addressed the complaints. Based on the 2011 and 2014 noise studies and analyses ordered by the Commission and performed by, operations at Bent Tree do not exceed Minnesota noise standards as reflected in the permit. No further action taken. 05/10/16 Greg Kaelberer Bernie and Cheryl n/a Noise aint by voic received on Monday, 5/9/2016 at 11:59 PM. Mrs. stated that needs to shut the turbines f as the s were unable to sleep due to low frequency vibrations. Bent Tree operations staff were unavailable to perform a real-time investigation but on 5/10/2016 reviewed operating data and weather data during the time period addressed in the complaint. That data indicated that the turbines were operating normally and would not be expected to exceed noise standards. A letter was mailed to Ms. regarding the data and physical findings the turbines operating normally. Based on the 2011 and 2014 noise studies and analyses ordered by the Commission and performed by, operations at Bent Tree do not exceed Minnesota noise standards as reflected in the permit. No further action taken. Nevertheless, has been working with the Minnesota Department Commerce and Minnesota Public Utilities Commission under the Siting Permit's aint Resolution Procedures to investigate Mr./Mrs. s' past In addition, Alliant Energy's Director Wind Generation Operations contacted Mr. on May 6, 2016 to further investigate his prior complaints and to learn more about Mr. 's proposed resolution(s) to his complaints. Mr. communicated that he may consider future discussions with Mr. Cole after seeking guidance from legal counsel. BT_Regulatory_aint Log_August 2017_Final.xls Page 3 26

8 05/12/16 Greg Kaelberer Dave Langrud th Ave Alden, MN n/a Noise Natalie Ries, MN Permit iance Coordinator, received a complaint via on 5/11/2016, at 5:02 PM from Dave Langrud. The contained a document sent to the State Minnesota Public Utilities Commission, dated 5/11/2016. responded to Mr. Langrud's complaint in writing on May 18, In his letter, Mr. Langrud stated that failed to adequately respond to his February 2011 complaint concerning TV inference, shadow flicker, and noise. As noted in 's response, that complaint was submitted approximately four years ago. Records indicate that responded to Mr. Langrud s TV interference complaint by providing mitigation. responded to Mr. Langrud s shadow flicker complaint by purchasing blinds for his residence. With respect to noise, at that time s consultant was preparing the sound study ordered by the Commission under the Siting Permit. In March 2011, the Commission approved the sound monitoring protocol submitted by. In May, Mr. Langrud was assigned a payment from for a wind easement on Parcel No (Tract D). In June 2011, submitted the results the monitoring study to the Commission. As with the modeling results used to site the turbines, the monitoring results showed that Project operations comply with noise standards in the Permit. Taken together, these circumstances indicate that Mr. Langrud s noise, TV interference, and shadow flicker related complaints had been sufficiently resolved in In addition, Mr. Langrud asserted in his complaint that one 's turbines was located less than the minimum setback distance 1,000 ft. Because Mr. Langrud is a participating landowner in the Bent Tree Project Phase I, the property line rotor diameter setback distance for prevailing and non-prevailing wind directions not apply. Instead, the residential setback distance 1,000 feet governed the siting Turbine 362 in relation to Mr. Langrud's residence. Turbine 362 is 1,143 feet from Mr. Langrud's residence, in excess the 1,000 ft. setback. Mr. Langrud's letter also references sound levels from the west/ south west on an unspecified date. Without more information, and as noted in 's response, it was difficult for Bent Tree personnel to perform an investigation this noise complaint. Nevertheless, reviewed turbine operating data and weather data on Thursday, May 12, within one day the date Mr. Langrud's letter. Bent Tree personnel also conducted a site visit to the turbines near his property. The data and visual inspection indicates that the turbines were operating normally and as expected, without any abnormal sounds during the site visit. further states that based on the 2011 and 2014 noise studies and analyses ordered by the Commission and performed by, operations at Bent Tree do not exceed Minnesota noise standards as reflected in the permit. No further action taken. 06/05/16 Greg Kaelberer Bernie and Cheryl n/a Noise aint by voic received on Sunday, 6/5/2016 at 3:15 PM. Mrs. stated that Wisconsin Power and Light () needs to shut down the turbines around their home. Mrs. commented that she had been home from church only a couple hours and her ears were continuously ringing. Bent Tree operations staff were unavailable to perform a real-time investigation but on 6/6/2016 reviewed mailed to Mrs. regarding the data and physical findings the turbines operating normally. With turbines confirmed to be operating normally and based on the 2011 and 2014 noise studies and analyses ordered by the Commission and performed by, operations at Bent Tree do not exceed Minnesota noise standards as reflected in the permit. No further action taken. Nevertheless, has been working with the Minnesota Department Commerce (the Department) and Minnesota Public Utilities Commission (the Commission) under the Siting Permit's complaint resolution procedures to investigate Mr./Mrs. s' past In addition, Alliant Energy's Director Wind Generation Operations, Matthew Cole, had previously contacted Mr. on May 6, 2016 to further investigate his prior complaints and to learn more about Mr. 's proposed resolution(s) to his complaints. Mr. communicated that he may consider future discussions with Mr. Cole after seeking guidance from legal counsel. 06/13/16 Greg Kaelberer Bernie and Cheryl n/a Noise aint by voic received on Monday, 6/13/2016 at 12:03 AM. Mrs. stated that needs to shut the turbines around their home as she was unable to sleep due to her ears ringing. Mrs. also stated that she had been outside or away from her home most the day. Bent Tree operations staff were unavailable to perform a real-time investigation, but later on 6/13/2016 reviewed operating data and weather data during the time period addressed in the complaint. That data indicated that the turbines were operating normally and would not be expected to exceed noise standards. A letter was mailed to Mrs. regarding the data and physical findings the turbines operating normally. With turbines confirmed to be operating normally and based on the 2011 and 2014 noise studies and analyses ordered by the Commission and performed by, operations at Bent Tree do not exceed Minnesota noise standards as reflected in the permit. No further action taken. Nevertheless, has been investigate Mr./Mrs. s' past sound-related complaints, in which they raise similar concerns. That complaint resolution process has not In addition, Alliant Energy's Director Wind Generation Operations, Mr. Cole, had previously contacted Mr. on May 6, 2016 to further investigate his prior complaints and to learn more about Mr. 's proposed resolution(s) to his complaints. Mr. communicated that he may consider future discussions with Mr. Cole after seeking guidance from legal counsel. BT_Regulatory_aint Log_August 2017_Final.xls Page 4 26

9 06/19/16 Greg Kaelberer Bernie and Cheryl n/a Noise aint by voic received on Sunday, 6/19/2016 at 3:10 PM. Mr. stated that needs to shut down the turbines within a mile their home f due low frequency vibrations. Mr. stated that the low frequency vibrations were intolerable. Bent Tree operations staff were unavailable to perform a real-time investigation but on 6/20/2016 reviewed mailed to Mrs. regarding the data and physical findings the turbines operating normally. With turbines confirmed to be operating normally and based on the 2011 and 2014 noise studies and analyses ordered by the Commission and performed by, operations at Bent Tree do not exceed Minnesota noise standards as reflected in the permit. No further action taken. Nevertheless, has been working with the Department and the Commission under the Siting Permit's complaint resolution procedures to investigate Mr./Mrs. s' past sound-related complaints, in which they raise similar concerns. That complaint resolution process has not In addition, Alliant Energy's Director Wind Generation Operations, Mr. Cole, had previously contacted Mr. on May 6, 2016 to further investigate his prior complaints and to learn more about Mr. 's proposed resolution(s) to his complaints. Mr. communicated that he may consider future discussions with Mr. Cole after seeking guidance from legal counsel n/a Noise aint by voic received on Sunday, 6/25/2016 at 1:20 PM. Mr. stated that needs to shut the turbines f, within a mile their home, due to low frequency vibrations. Mr. stated that Mrs. was wearing headphones and that they were not even helping. 06/25/16 Greg Kaelberer Bernie and Cheryl Bent Tree operations staff were unavailable to perform a real-time investigation at the time the complaint but on 6/27/2016 reviewed operating data and weather data during the time period addressed in the complaint. That data indicated that the turbines were operating normally and would not be expected to exceed noise standards. A letter was mailed to Mrs. regarding the data and physical findings the turbines operating normally. With turbines confirmed to be operating normally and based on the 2011 and 2014 noise studies and analyses ordered by the Commission and performed by, operations at Bent Tree do not exceed Minnesota noise standards as reflected in the permit. No further action taken. Nevertheless, has been working with the Department and the Commission under the Siting Permit's complaint resolution procedures to investigate Mr./Mrs. s' past sound-related complaints, in which they raise similar concerns. That complaint resolution process has not In addition, Alliant Energy's Director Wind Generation Operations, Mr. Cole, had previously contacted Mr. on May 6, 2016 to further investigate his prior complaints and to learn more about Mr. 's proposed resolution(s) to his complaints. Mr. communicated that he may consider future discussions with Mr. Cole after seeking guidance from legal counsel. 07/10/16 Greg Kaelberer Bernie and Cheryl n/a Noise aint by voic received on Sunday, 7/10/2016 at 4:03 PM. Mr. stated that "low frequency vibrations" are affecting both his wife and himself. Mrs. is wearing ear phones and he is wearing ear plugs. Mr. requested that Wisconsin Power and Light () shut down the turbines around their home - "20 them". Bent Tree operations staff were unavailable to perform a real-time investigation but on 7/11/2016 reviewed mailed to Mr. on 7/12/2016 regarding the data and physical findings the turbines operating normally. With turbines confirmed to be operating normally and based on the 2011 and 2014 noise studies and analyses ordered by the Commission and performed by, operations at Bent Tree do not exceed Minnesota noise standards as reflected in the permit. No further action taken. Nevertheless, has been working with the Minnesota Department Commerce (the Department) and Minnesota Public Utilities Commission (the Commission) under the Siting Permit's complaint resolution procedures to investigate Mr./Mrs. s' past sound-related complaints, in which they raise similar concerns. That complaint resolution process has not BT_Regulatory_aint Log_August 2017_Final.xls Page 5 26

10 07/11/16 Greg Kaelberer Bernie and Cheryl n/a Noise aint by voic received on Monday, 7/11/2016 at 8:01 AM. Mr. stated that needs to shut the turbines within a mile their home - "20 them", as the turbines had kept them awake thru the night. Bent Tree operations staff conducted a physical inspection the turbines on 7/11/2016, which indicated the expected to exceed noise standards. A letter was mailed to Mr. on 7/11/2016 regarding the data and physical findings the turbines operating normally. With turbines confirmed to be operating normally and based on the 2011 and 2014 noise studies and analyses ordered by the Commission and performed by, operations at Bent Tree do not exceed Minnesota noise standards as reflected in the permit. No further action taken. Nevertheless, has been working with the Department and the Commission under the Siting Permit's complaint resolution procedures to investigate Mr./Mrs. s' past sound-related complaints, in which they raise similar concerns. That complaint resolution process has not 07/31/16 Greg Kaelberer Bernie and Cheryl n/a Noise aint by voic received on Sunday, 7/31/2016 at 3:10 PM. Mrs. stated her ears were ringing and that needs to shut down the turbines within a mile their home. Bent Tree operations staff were unavailable to perform a real-time investigation but on 8/1/2016 reviewed mailed to Mrs. on 8/9/2016 regarding the data and physical findings the turbines operating normally. With turbines confirmed to be operating normally and based on the 2011 and 2014 noise studies and analyses ordered by the Commission and performed by, operations at Bent Tree do not exceed Minnesota noise standards as reflected in the permit. No further action taken. Nevertheless, has been investigate Mr./Mrs. s' past sound-related complaints, in which they raise similar concerns. That complaint resolution process has not 08/01/16 Greg Kaelberer Bernie and Cheryl n/a Noise aint by voic received on Monday, 8/1/2016 at 12:44 PM. Mr. stated that turbine noise is "unacceptable" and they need to wear ear plugs and noise cancelling headphones because they are "too loud". Mr. requested that Wisconsin Power and Light () shut down the turbines around their home within a mile their home - "20 them". Bent Tree operations staff conducted a physical inspection the turbines on 8/1/2016, which indicated the expected to exceed noise standards. A letter was mailed to Mr. on 8/8/2016 regarding the data and the finding that the turbines were operating normally. Based on that, and the 2011 and 2014 noise studies and analyses ordered by the Commission and performed by, operations at Bent Tree do not exceed Minnesota noise standards as reflected in the permit. No further action taken. Nevertheless, has been investigate Mr./Mrs. s' past sound-related complaints, in which they raise similar concerns. That complaint resolution process has not 08/04/16 Greg Kaelberer Bernie and Cheryl n/a Noise aint by voic received on Thursday, 8/4/2016 at 10:32 PM. Mrs. requested low frequency testing down to.5hz. She complained vertigo/nausea after returning to their home about 8:30 PM. Bent Tree operations staff were unavailable to perform a real-time investigation but on 8/5/2016 reviewed mailed to Mrs. on 8/8/2016 regarding the data and physical findings the turbines operating normally. Based on that, and the 2011 and 2014 noise studies and analyses ordered by the Commission and performed by, operations at Bent Tree do not exceed Minnesota noise standards as reflected in the permit. No further action taken. Nevertheless, has been working with the Department and the Commission under the Siting Permit's complaint resolution procedures to investigate Mr./Mrs. s' past sound-related complaints, in which they raise similar concerns. That complaint resolution process has not yet been completed BT_Regulatory_aint Log_August 2017_Final.xls Page 6 26

11 08/10/16 Greg Kaelberer Bernie and Cheryl n/a Noise aint by voic received on Wednesday, 8/10/2016 at 4:30 PM. Mr. requested that the 20 turbines around their home be shut down. He mentioned that the low frequency vibrations in his house were "annoying". His wife was wearing noise cancelling headphone and he was wearing earplugs. Bent Tree operations staff were unavailable to perform a real-time investigation but on 8/11/2016 reviewed the turbines were operating normally and would not be expected to exceed noise standards. Based on that, and the 2011 and 2014 noise studies and analyses ordered by the Commission and performed by, operations at Bent Tree do not exceed Minnesota noise standards as reflected in the permit. No further action taken. Nevertheless, has been working with the Department and the Commission under the Siting Permit's complaint resolution procedures to investigate Mr./Mrs. s' past sound-related complaints, in which they raise similar concerns. That complaint resolution process has not yet been completed 08/21/16 Chris Tucker Bernie and Cheryl n/a Noise aint by voic received on Sunday, 8/21/2016 at 2:34 PM. Mrs. requested that the turbines around her home be shut down. She stated that she had been home from town for 30 minutes and was going to have to put her headphones on because her ears were both ringing "incessantly". Bent Tree operations staff were unavailable to perform a real-time investigation but on 8/22/2016 reviewed mailed to Mrs. on 8/25/2016 regarding the data and physical findings the turbines operating normally. With turbines confirmed to be operating normally and based on the 2011 and 2014 noise studies and analyses ordered by the Commission and performed by, operations at Bent Tree do not exceed Minnesota noise standards as reflected in the permit. No further action taken. Nevertheless, has been investigate Mr./Mrs. s' past sound-related complaints, in which they raise similar concerns. That complaint resolution process has not 08/22/16 Greg Kaelberer Bernie and Cheryl n/a Noise Site Administrative Assistant received a phone call from Bernie on Monday, 8/22/2016 at 1:47 PM. Mr. stated that one shouldn't have to wear ear plugs in their own home. He requested that we shut the turbines down. Message was given to the site manager who was not in the fice at the time the phone call. Bent Tree operations staff conducted a physical inspection the turbines on 8/22/2016, which indicated the expected to exceed noise standards. A letter was mailed to Mr. on 8/25/2016 regarding the data and physical findings the turbines operating normally. Based on that, and the 2011 and 2014 noise studies and analyses ordered by the Commission and performed by, operations at Bent Tree do not exceed Minnesota noise standards as reflected in the permit. No further action taken. Nevertheless, has been investigate Mr./Mrs. s' past sound-related complaints, in which they raise similar concerns. That complaint resolution process has not 08/23/16 Greg Kaelberer Bernie and Cheryl n/a Noise aint by voic received on Wednesday, 8/23/2016 at 4:42 AM. Mrs. requested the turbines around their home be shutdown. Mrs. could not sleep and her earplugs were not working. She stated that she was outside on the step at 4:30 AM for relief. Bent Tree operations staff were unavailable to perform a real-time investigation but on 8/23/2016 reviewed mailed to Mrs. on 8/25/2016 regarding the data and physical findings the turbines operating performed by, operations at Bent Tree do not exceed Minnesota noise standards as reflected in the permit. No further action taken. Nevertheless, has been working with the Department and the Commission under the Siting Permit's complaint resolution procedures to investigate Mr./Mrs. s' past been completed BT_Regulatory_aint Log_August 2017_Final.xls Page 7 26

12 09/04/16 Greg Kaelberer Bernie and Cheryl n/a Noise aint by voic received on Sunday, 9/4/2016 at 7:00 AM. Mr. stated that turbine the turbines had kept them awake. Mr. stated, "It is unacceptable that you have to wear ear muffins/ear plugs to sleep in your own house." Mr. requested that Wisconsin Power and Light () shut down the turbines around their home within a mile their home - "20 them". Bent Tree operations staff were unavailable to perform a real-time investigation but on 9/6/2016 reviewed mailed to Mrs. on 9/12/2016 regarding the data and physical findings the turbines operating performed by, operations at Bent Tree do not exceed Minnesota noise standards as reflected in the permit. No further action taken. Nevertheless, has been working with the Department and the Commission under the Siting Permit's complaint resolution procedures to investigate Mr./Mrs. s' past n/a Noise aint by voic received on Sunday, 9/4/2016 at 1:38 PM. Mrs. stated that even though she has been in and out the house today, she is still having to wear noise cancelling headphones. Mrs. requested that we "please turn f some turbines". 09/04/16 Greg Kaelberer Bernie and Cheryl Bent Tree operations staff were unavailable to perform a real-time investigation but on 9/6/2016 reviewed mailed to Mrs. on 9/12/2016 regarding the data and physical findings the turbines operating performed by, operations at Bent Tree do not exceed Minnesota noise standards as reflected in the permit. No further action taken. Nevertheless, has been working with the Department and the Commission under the Siting Permit's complaint resolution procedures to investigate Mr./Mrs. s' past n/a Noise aint by voic received on Tuesday, 9/6/2016 at 1:34 PM. Mrs. stated that she is having issues reading, resting because her ears are ringing continually. She has had headphones on. Mrs. stated that "something needs to be done with the 20 turbines surrounding their property." She asked that we" please check into it." 09/06/16 Greg Kaelberer Bernie and Cheryl Bent Tree operations staff conducted a physical inspection the turbines on 9/6/2016, which indicated the expected to exceed noise standards. A letter was mailed to Mr. on 9/12/2016 regarding the data and physical findings the turbines operating normally. Based on that, and the 2011 and 2014 noise studies and analyses ordered by the Commission and performed by, operations at Bent Tree do not exceed Minnesota noise standards as reflected in the permit. No further action taken. Nevertheless, has been investigate Mr./Mrs. s' past sound-related complaints, in which they raise similar concerns. That complaint resolution process has not 09/11/16 Greg Kaelberer Bernie and Cheryl n/a Noise aint by voic received on Sunday, 9/11/2016 at 5:43 PM. Mrs. indicated that she was wearing noise cancelling headphones inside her home again this afternoon and that that shouldn't be necessary. Mrs. asked that we shut down the 20 turbines within a mile their home. Bent Tree operations staff were unavailable to perform a real-time investigation but on 9/12/2016 reviewed mailed to Mrs. on 9/12/2016 regarding the data and physical findings the turbines operating performed by, operations at Bent Tree do not exceed Minnesota noise standards as reflected in the permit. No further action taken. Nevertheless, has been working with the Department and the Commission under the Siting Permit's complaint resolution procedures to investigate Mr./Mrs. s past BT_Regulatory_aint Log_August 2017_Final.xls Page 8 26

13 09/18/16 Greg Kaelberer Bernie and Cheryl n/a Noise aint by voic received on Sunday, 9/18/2016 at 3:05 PM. Mrs. stated that she is forced to wear her earplugs again today and that her husband's equilibrium is affected. She commented that it sounds like never-ending thunder outside. Mrs. asked that some the turbines around them please be shut down. Bent Tree operations staff were unavailable to perform a real-time investigation but on 9/19/2016 reviewed mailed to Mrs. on 9/27/2016 regarding the data and physical findings the turbines operating performed by, operations at Bent Tree do not exceed Minnesota noise standards as reflected in the permit. No further action taken. Nevertheless, has been working with the Department and the Commission under the Siting Permit's complaint resolution procedures to investigate Mr./Mrs. s' past n/a Noise aint by voic received on Tuesday, 9/20/2016 at 3:32 PM. Mr. stated "There is no reason why a person should have to wear ear muffs and ear plugs and ear cancelling headphones in their own home." Mr. requested that the 20 turbines around their house be shut down. 9/ Chris Tucker Bernie and Cheryl Bent Tree operations staff were unavailable to perform a real-time investigation but on 9/20/2016 reviewed mailed to Mr. on 9/27/2016 regarding the data and physical findings the turbines operating normally. Based on that, and the 2011 and 2014 noise studies and analyses ordered by the Commission and performed by, operations at Bent Tree do not exceed Minnesota noise standards as reflected in the permit. No further action taken. Nevertheless, has been working with the Department and the Commission under the Siting Permit's complaint resolution procedures to investigate Mr./Mrs. s' past sound-related complaints, in which they raise similar concerns. That complaint resolution process has not yet been completed n/a Noise aint by voic received on Friday, 9/23/2016 at 11:03 AM. Mr. stated, "It is terrible to have to wear ear muffs and ear plugs in your own house." Mr. requested that the 20 turbines within a mile their place be shut down. 09/23/16 Greg Kaelberer Bernie and Cheryl Bent Tree operations staff were unavailable to perform a real-time investigation but on 9/23/2016 reviewed mailed to Mr. on 9/27/2016 regarding the data and physical findings the turbines operating normally. Based on that, and the 2011 and 2014 noise studies and analyses ordered by the Commission and performed by, operations at Bent Tree do not exceed Minnesota noise standards as reflected in the permit. No further action taken. Nevertheless, has been working with the Department and the Commission under the Siting Permit's complaint resolution procedures to investigate Mr./Mrs. s' past sound-related complaints, in w+i18hich they raise similar concerns. That complaint resolution process has not yet been completed n/a Noise aint by voic received on Friday, 9/23/2016 at 8:33 PM. Mrs. requested the turbines around their home be shutdown. Mrs. stated that she had been using ear plugs and her noise cancelling headset in her house. She had spent time sitting out on her step. 09/23/16 Greg Kaelberer Bernie and Cheryl Bent Tree operations staff were unavailable to perform a real-time investigation but on 9/23/2016 reviewed mailed to Mrs. on 9/27/2016 regarding the data and physical findings the turbines operating performed by, operations at Bent Tree do not exceed Minnesota noise standards as reflected in the permit. No further action taken. Nevertheless, has been working with the Department and the Commission under the Siting Permit's complaint resolution procedures to investigate Mr./Mrs. s' past BT_Regulatory_aint Log_August 2017_Final.xls Page 9 26

14 09/26/16 Greg Kaelberer Bernie and Cheryl n/a Noise aint by voic received on Monday, 9/26/2016 at 1:33 PM. Mrs. requested the 20 turbines around their home be shutdown. Mrs. stated that she had been wearing headphones and that her ears are constantly ringing. The 's had a very bad night and were out on their front steps at midnight. Bent Tree operations staff conducted a physical inspection the turbines on 9/26/2016, which indicated the expected to exceed noise standards. A letter was mailed to Mrs. on 9/27/2016 regarding the data and physical findings the turbines operating normally. Based on that, and the 2011 and 2014 noise studies and analyses ordered by the Commission and performed by, operations at Bent Tree do not exceed Minnesota noise standards as reflected in the permit. No further action taken. Nevertheless, has been investigate Mr./Mrs. s' past sound-related complaints, in which they raise similar concerns. That complaint resolution process has not 10/04/16 Greg Kaelberer Bernie and Cheryl n/a Noise aint by voic received on Tuesday, 10/4/2016 at 5:29 PM. Mr. stated that turbine the turbines around their home need to be shut f. He commented that they are wearing headphones and ear plugs due to the low frequency vibrations. Bent Tree operations staff were unavailable to perform a real-time investigation but on 10/5/2016 reviewed mailed to Mr. on 10/14/2016 regarding the data and physical findings the turbines operating performed by, operations at Bent Tree do not exceed Minnesota noise standards as reflected in the permit. No further action taken. Nevertheless, has been working with the Department and the Commission under the Siting Permit's complaint resolution procedures to investigate Mr./Mrs. s' past n/a Noise Site Manager, Greg Kaelberer, received a phone call on Friday, 10/07/2016 at 2:41 PM. Mr. instructed Mr. Kaelberer that he wanted him to shut the 20 turbines around his home. Mr. Kaelberer explained to Mr. that is complying with its permit and that the turbines had just been checked around his home and were running normally. 10/07/16 Greg Kaelberer Bernie and Cheryl Bent Tree operations staff had conducted a physical inspection the turbines on 10/7/2016, which indicated the turbines were operating normally. Operating data and weather data during the time period addressed in the complaint was also reviewed. That data indicated that the turbines were operating normally and would not be expected to exceed noise standards. A letter was mailed to Mr. on 10/14/2016 regarding the data and physical findings the turbines operating normally. Based on that, and the 2011 and 2014 noise studies and analyses ordered by the Commission and performed by, operations at Bent Tree do not exceed Minnesota noise standards as reflected in the permit. No further action taken. Nevertheless, has been investigate Mr./Mrs. s' past sound-related complaints, in which they raise similar concerns. That complaint resolution process has not 10/10/16 Greg Kaelberer Bernie and Cheryl 101 S Broadway n/a Noise aint by voic received on Monday, 10/10/2016 at 4:09 PM. Mrs. requested that the 20 turbines around their home be shut f. She is having to wear noise canceling headphones and "should not be tormented in her own home." Bent Tree operations staff were unavailable to perform a real-time investigation but on 10/11/2016 reviewed mailed to Mrs. on 10/14/2016 regarding the data and physical findings the turbines operating performed by, operations at Bent Tree do not exceed Minnesota noise standards as reflected in the permit. No further action taken. Nevertheless, has been working with the Department and the Commission under the Siting Permit's complaint resolution procedures to investigate Mr./Mrs. s past BT_Regulatory_aint Log_August 2017_Final.xls Page 10 26

15 10/13/16 Greg Kaelberer Bernie and Cheryl n/a Noise aint by voic received on Thursday, 10/13/2016 at 6:57 PM. Mrs. requested that turbines south and southeast their home be shut down. She was having to wear noise canceling headphones and ear plugs because her ears were ringing. Bent Tree operations staff were unavailable to perform a real-time investigation but on 10/14/2016 reviewed mailed to Mrs. on 10/14/2016 regarding the data and physical findings the turbines operating performed by, operations at Bent Tree do not exceed Minnesota noise standards as reflected in the permit. No further action taken. Nevertheless, has been working with the Department and the Commission under the Siting Permit's complaint resolution procedures to investigate Mr./Mrs. s' past n/a Noise aint by voic received on Friday, 10/14/2016 at 11:11 PM. Mr. stated that "it is terrible when you can't go to sleep because low frequency vibrations." He was wearing headphones and ear plugs and he still couldn't get to sleep. Also asked that that the 20 turbines within a mile their house be shut down. 10/14/16 Greg Kaelberer Bernie and Cheryl Bent Tree operations staff were unavailable to perform a real-time investigation but on 10/17/2016 reviewed mailed to Mr. on 11/1/2016 regarding the data and physical findings the turbines operating normally. Based on that, and the 2011 and 2014 noise studies and analyses ordered by the Commission and performed by, operations at Bent Tree do not exceed Minnesota noise standards as reflected in the permit. No further action taken. Nevertheless, has been working with the Department and the Commission under the Siting Permit's complaint resolution procedures to investigate Mr./Mrs. s past sound-related complaints, in which they raise similar concerns. That complaint resolution process has not yet been completed. 10/16/16 Greg Kaelberer Bernie and Cheryl n/a Noise aint by voic received on Sunday, 10/16/2016 at 1:36 PM. Mrs. indicated that the winds were strong out the east southeast and that she was unable to sit and read the newspaper or rest. Her ears were ringing non-stop. Asked to shut down turbines around their home. Bent Tree operations staff were unavailable to perform a real-time investigation but on 10/17/2016 reviewed mailed to Mrs. on 11/1/2016 regarding the data and physical findings the turbines operating performed by, operations at Bent Tree do not exceed Minnesota noise standards as reflected in the permit. No further action taken. Nevertheless, has been working with the Department and the Commission under the Siting Permit's complaint resolution procedures to investigate Mr./Mrs. s past n/a Noise aint by voic received on Friday, 10/28/2016 at 2:10 PM. Mr. stated that they were wearing headphones and earplugs and there is no reason they should have to in their own home. He asked that we shut down the 20 turbines within a mile their home. 10/28/16 Greg Kaelberer Bernie and Cheryl Bent Tree operations staff were unavailable to perform a real-time investigation but on 10/31/2016 reviewed mailed to Mr. on 11/1/2016 regarding the data and physical findings the turbines operating normally. Based on that, and the 2011 and 2014 noise studies and analyses ordered by the Commission and performed by, operations at Bent Tree do not exceed Minnesota noise standards as reflected in the permit. No further action taken. Nevertheless, has been working with the Department and the Commission under the Siting Permit's complaint resolution procedures to investigate Mr./Mrs. s' past sound-related complaints, in which they raise similar concerns. That complaint resolution process has not yet been completed. BT_Regulatory_aint Log_August 2017_Final.xls Page 11 26