Bridge. Master Covers Guide. Version

Transcription

1 Bridge Master Covers Guide Version

2 Table of Contents Page i Table of Contents Table Of Contents I Introduction 1 Managing Master Covers 2 Creating a New Master Cover 2 Viewing and Modifying a Master Cover 4 Setting a Master Cover to Draft, Test, or Live Status 6 Copying a Master Cover 8 Deactivating a Master Cover 10 Generating a Master Cover Report 12 Details Pages 14 Quote Calculations Order 18 General Information 19 Product Description 31 Policy Numbering 34 Policy Settings 42 Out of Sequence Endorsement and Adjustment Changes 62 Version Configuration Settings 64 Sequence Number Configurations 66 Creating a Sequence Number Configuration 66 Viewing and Modifying a Sequence Number Configuration 69 Deleting a Sequence Number Configuration 70 Automatic Processing 72 Quote Groups 80

3 Table of Contents Page ii Creating a New Quote Group 80 Viewing and Modifying a Quote Group 83 Quote Options 85 Adding a Quote Option 85 Viewing and Modifying a Quote Option 91 Insurers 93 Adding an Insurer 93 Viewing and Modifying an Insurer 97 Removing an Insurer 99 Configurations 101 Creating an Automatic Configuration 101 Creating a Manual Configuration 110 Viewing and Modifying an Configuration 120 Deactivating an Configuration 121 Documents / Forms 123 Adding a Document or Form 123 Viewing and Modifying a Document or Form 134 Deactivating a Document or Form 136 Rates 138 Creating a Rate 138 Viewing and Modifying a Rate 143 Deleting a Rate 145 Rate Rules Evaluations 147 Creating a Rate Rule 147 Viewing and Modifying a Rate Rule 150 Deleting a Rate Rule 151 Validation & Workflow Actions 153

4 Table of Contents Page iii General Settings 153 Creating a Validation Rule 156 Viewing and Modifying a Validation Rule 162 Deleting a Validation Rule 163 Insuring Conditions 165 Adding an Insuring Condition 165 Viewing and Modifying an Insuring Condition 168 Deleting an Insuring Condition 169 Taxes & Fees 172 Adding a Tax or Fee 172 Viewing and Modifying a Tax or Fee 174 Deleting a Tax or Fee 176 Limits 178 Creating a Limit 178 Viewing and Modifying a Limit 180 Deleting a Limit 182 Deductibles 184 Creating a Deductible 184 Viewing and Modifying a Deductible 186 Deleting a Deductible 188 External Services 191 Reference 193 Workflow Event Types 193 Prorating and Adjustments 199 Rates - Details and Examples 204 Premium Type 204 Rate Type 205

5 Table of Contents Page iv Driver Field 210 Amount or Rate 210 Attachment and Limit 211 Trigger Name 213 Sequence 213 Effective Date and Valid Until Date 216 Setting Effective Period and Time of Day for Policy Terms 217 Policy Term Dates 217 Policy Start Time 218 Combining Policy Term Dates and Policy Start Time Features 218 Index I

6 Introduction Page 1 Introduction Welcome to the Bridge insurance access portal. The system provides a full workflow, from the administration of products and coverage, to the submission and management of individual policies. Access to all features, options, and data are controlled by the settings in your user account. This guide is for users with master cover management rights, covering the creation and management of master covers. A master cover defines the policy creation rules and parameters for a specific insurance product. This guide assumes the user is familiar with the general functions of the system. For instructions on logging in and using common features throughout the system, see the User Guide - Introduction document.

7 Managing Master Covers Page 2 Managing Master Covers This section details the creation and management of master covers. Creating a New Master Cover 1. In the main menu, select Product Design, then select Master Covers. A list of all available master covers is displayed. Tip: By default, only Active master covers are displayed. Clear the filter in the Status column to view all master covers. 2. Click Create. The General Information page opens. See the General Information section for a detailed description of the fields. 3. Fill in the necessary information.

8 Managing Master Covers Page 3 4. Click Add to save the master cover but remain on the page, click Add & Close to save the master cover and return to the master cover list, or click Close to return to the master cover list without saving the master cover. 5. If you click Add, the Screens widget opens to display all available pages. See the individual page descriptions for further information.

9 Managing Master Covers Page 4 Viewing and Modifying a Master Cover 1. In the main menu, select Product Design, then select Master Covers. A list of all available master covers is displayed. Tip: By default, only Active master covers are displayed. Clear the filter in the Status column to view all master covers. 2. Click a link in the Name column to open the master cover to the General Information page and open the Screens widget. If there are a large number of available master covers, see the Using Grids section of the User Guide - Introduction document for help on finding the appropriate master cover. 3. Use the Screens widget to navigate between pages for the current master cover. Each page is detailed in its own section. See the individual page descriptions for further information.

10 Managing Master Covers Page 5 Note: The Status of the master cover can restrict changes. When the master cover is set to Draft or Test all settings can be edited. When the master cover is Live, most settings are locked to avoid causing problems with active clients.

11 Managing Master Covers Page 6 Setting a Master Cover to Draft, Test, or Live Status The Status of the master cover controls whether the details can be edited and whether the product is available for the creation of submissions. 1. In the main menu, select Product Design, then select Master Covers. A list of all available master covers is displayed. Tip: By default, only Active master covers are displayed. Clear the filter in the Status column to view all master covers. 2. Click a link in the Name column to open the master cover to the General Information page and open the Screens widget. If there are a large number of available master covers, see the Using Grids section of the User Guide - Introduction document for help on finding the appropriate master cover.

12 Managing Master Covers Page 7 3. The three buttons Set Draft, Set Test, and Set Live are used to set the status of the master cover. The button for the current status is not displayed. Set Draft Set Test This is the starting status for new master covers. All settings can be changed, but submissions cannot be created. In test mode, all settings can be changed, and test submissions can be created to verify the settings and functionality of the workflow. All submissions created in test mode (as well as any clients created with those submissions) will be deleted when the master cover is set to Live, including locked submissions. When the master cover is in test mode and is set to automatically generate policy numbers, any bound policies will be numbered according to the settings, except: A prefix of "Test-" will be added at the beginning of the number, in addition to any configured prefix. The sequential portion of the number will use an internal system counter instead of the configured Next Sequence Number. Set Live When set to live, most settings in the master cover are locked. The master cover is ready for business.

13 Managing Master Covers Page 8 Copying a Master Cover To reduce unnecessary data entry, Master Covers can be copied to produce a new product. If a planned product is similar to an existing product, the Master Cover for the existing product can be copied and modified to suit the new requirements. 1. In the main menu, select Product Design, then select Master Covers. A list of all available master covers is displayed. Tip: By default, only Active master covers are displayed. Clear the filter in the Status column to view all master covers. 2. Click a link in the Name column to open the master cover to the General Information page and open the Screens widget. If there are a large number of available master covers, see the Using Grids section of the User Guide - Introduction document for help on finding the appropriate master cover.

14 Managing Master Covers Page 9 3. Click the Copy button. A full copy of the master cover is generated and saved, and a message shows Successfully Copied. 4. The new master cover can now be modified to suit the new product. Notes: The copy is Active, and in Draft mode, regardless of the status of the original master cover. The name is set to the same name as the original master cover, except that Copy (01) is added at the end. If other copies already exists, the number in parentheses increases. Examples: Master Cover Master Cover Copy (01) Master Cover Copy (02) This name can be changed to whatever is required. All information is copied exactly as it exists in the original master cover, except for the following: o o o The name is modified as described above. The Code field is left blank. If the new master cover is to be used for integration purposes, a new and unique code must be entered. The Created By and Last Modified By details are changed to identify the user who created the copy, along with the date and time the copy was created. The settings for Policy Numbering are copied. These should be modified as necessary to ensure unique identification of policies.

15 Managing Master Covers Page 10 Deactivating a Master Cover Once created, a master cover cannot be deleted. It can be deactivated, which leaves it linked to any existing submissions, policies, and resources, but prevents it from being used for new submissions. 1. In the main menu, select Product Design, then select Master Covers. A list of all available master covers is displayed. Tip: By default, only Active master covers are displayed. Clear the filter in the Status column to view all master covers. 2. Click a link in the Name column to open the master cover to the General Information page and open the Screens widget. If there are a large number of available master covers, see the Using Grids section of the User Guide - Introduction document for help on finding the appropriate master cover. 3. Uncheck the Active checkbox.

16 Managing Master Covers Page Click Save to save the changes and complete the deactivation of the master cover.

17 Managing Master Covers Page 12 Generating a Master Cover Report A Master Cover Report can be generated to provide a complete overview of a master cover, detailing settings and linked resources. The following areas are included: General Information Insurers Distributor Associations Limits Deductibles Rates Validation Rules Insuring Conditions Taxes & Fees Note: Each section is only included if you have the necessary view rights for that section.

18 Managing Master Covers Page In the main menu, select Product Design, then select Master Covers. A list of all available master covers is displayed. Tip: By default, only Active master covers are displayed. Clear the filter in the Status column to view all master covers. 2. Click a link in the Name column to open the master cover to the General Information page and open the Screens widget. If there are a large number of available master covers, see the Using Grids section of the User Guide - Introduction document for help on finding the appropriate master cover. 3. Click Master Cover Report at the bottom of the page. 4. A standard Save/Open dialogue box appears, the file can be saved as an Excel document, or opened directly in Excel. 5. The different sections of the report are under separate tabs. Select each tab to view the appropriate information. The columns are sized for easy printing.

19 Details Pages Page 14 Details Pages A master cover is defined across several pages, each one covering a selection of related settings. The Screens widget is used to navigate between pages. Click a link to jump to the appropriate section.

20 Details Pages Page 15 General Information Options for policies and the master cover itself.

21 Details Pages Page 16 Product Description Policy Numbering Policy Settings Version Configuration Settings Sequence Numbers Automatic Processing Quote Groups Quote Options Insurers Configurations Documents/Forms Rates Rate Rules Evaluation Validation & Workflow Actions Defines how the master cover is presented in the product selection page. Defining the policy number generation rules. Options for the submissions and policies, as well as the workflow. Options for version configuration. Configuring custom sequence numbers for use in functions. Options for automatic renewal of policies nearing their expiration date. Options to allow related quote options to be presented together. Configuring quote options to present multiple quotes in a transaction. Attaching insurers to the master cover. Configuring s for automatic or manual use. Configuring documents for automatic or manual generation. Defining rates for premium calculations. Configure custom rates conditional on transaction types. Defining rules for entering data in the submission form.

22 Details Pages Page 17 Insuring Conditions Taxes & Fees Limits Deductibles External Services Attaching insurance clauses to appear on the submission and policy. Applying taxes and extra charges. Setting coverage limits. Setting deductible amounts. Configuring the automatic export of policy information to external systems.

23 Details Pages Page 18 Quote Calculations Order Whenever the system calculates a quote, whether initiated manually or automatically, it follows a sequence of validations and calculations. This sequence can affect the results of settings within the master cover, and should be taken into account during configuration. 1. Data Validations and Warnings: Checks the information on the current page against any Data Validation and Warning rules. 2. Attach Insurer: The insurer selection rules are checked, and an insurer is selected for the submission. 3. Calculate Premium: All premiums are calculated according to the values in the submission. 4. Calculate Taxes/Fees: All appropriate taxes and fees are calculated against the final premium. If the tax or fee uses a driver field instead of the default rate, the system will recalculate any calculated fields required for the driver field. 5. Calculate Commissions: The distributor commission is calculated from the final premium. 6. Select Limits, Deductibles, and Insuring Conditions: All limits, deductibles, and insuring conditions are selected according to the appropriate settings. 7. Quote Validations: Checks any quote validation rules to determine if the quote itself is valid. 8. Referral and Compliance Validations: Checks any validation rules that may require the submission to go into referral. 9. Calculated Fields: All calculated fields in the submission are recalculated. This list should be used to ensure that no validations, conditions, triggers, or calculations depend on values that are only updated later in the sequence. In such an event, old data may be used and the quote could contain invalid information.

24 Details Pages Page 19 General Information The General Information page contains general settings for submissions and policies, as well as for the master cover itself. The controls for setting the master cover to Draft, Test, or Live, copying the master cover, or generating a master cover report are also included here. This page is presented when creating a new master cover, and is the first page shown when opening an existing master cover. For instructions on finding and viewing a master cover, see the section on Viewing and Modifying a Master Cover. Product Select the insurance product to be associated with this master cover.

25 Details Pages Page 20 Name Code External Code Enter the name of the master cover. This is displayed in the master covers list. If a custom Product Description is not defined, this name is also used in the product listing when creating new submissions. Enter an identification code for the master cover. This field is used for integration between the Bridge and Genoa systems. This code should match the Client Code field in the related product in Genoa. The code should not include spaces. Any spaces are removed when the field is saved. Description Sequence in New Submission Screen Underwriting Year Status A description of the master cover can be entered for reference purposes. Sequence numbers can be assigned to master covers to control their order in the product selection screen. Enter the underwriting year of the master cover. Displays the current status of the master cover. Draft This is the starting status for new master covers. All settings can be changed, but submissions cannot be created. Test In test mode, all settings can be changed, and test submissions can be created to verify the settings and functionality of the workflow. All submissions created in test mode (as well as any clients created with those submissions) are deleted when the master cover is set to Live. Live When set to live, most settings in the master cover are locked. The master cover is ready for business. Owner's Name Identifies the company defined as the owner of the master cover.

26 Details Pages Page 21 Effective Date Policy Term Dates Enter the effective period of the master cover, or select the dates from the calendar lookups. When a start date is entered or selected, the end date is automatically defaulted to one year later (minus one day), but can be changed. This setting controls when a Policy Renewal will occur in relation to the prior term s Valid Until date. See Setting Effective Period and Time of Day for Policy Terms for detailed examples of the use of this feature. Inclusive With Next Day Renewal The effective period includes the entire Valid Until date, with any renewal starting on the day after the Valid Until date. The Policy Start Time setting will be set to 12:00 AM, but will have no effect on the effective period of the term. However, the time component will be visible when the term dates are used in documents or calculated fields, so formatting or formulas may need to be adjusted. With this setting, the system uses all days in the term for rating calculations. Exclusive With Same Day Renewal The effective period includes part of the Valid Until date, up to the selected Policy Start Time. Any renewal will start from the Policy Start Time of the previous term s Valid Until date.

27 Details Pages Page 22 With this setting, the system uses the entire first day of the term for rating calculations, but excludes the last day. This ensures that the calculations are performed with the correct number of days for the term, regardless of mixed settings. Note: Any master cover settings that restrict the dates of the Effective Period can conflict with the option chosen for the Policy Term Dates field. Make sure that all date restrictions are known before configuring these options. Policy Start Time By default, the time for the Effective Date and Valid Until date fields (the "effective period") in a submission or policy is set to midnight (12:00 AM, not shown in the submission/policy form). When the Exclusive With Same Day Renewal option is selected, the effective period can be set to begin and end at a specific time of day (to the hour). When the Inclusive With Next Day Renewal option is selected, the Policy Start Time is always set to midnight. When set to 12:00 AM, the effective period includes the full first day, and may or may not include the full last day of the period, depending on the selection in the Policy Term Dates field. When set to any other time, the effective period is from the selected time of the first day, to the selected time of the last day. This feature requires the Exclusive With Same Day Renewal option above to be selected. Otherwise the time is defaulted to 12:00 AM and cannot be changed. See Setting Effective Period and Time of Day for Policy Terms for more information on configuring this feature. Allow Policy Term Dates Override By default, New Business terms will use the Policy Term Dates settings from the master cover, while all renewal terms will inherit the settings from the previous term. When this option is checked, the selection made for the Policy Term Dates field can be

28 Details Pages Page 23 changed for each term. The Policy Term Dates field is available in the Policy Information detail window, with the same options as in the master cover. Changing the settings for a term affects how the end of the term and any renewal will be handled. When this option is unchecked, the master cover settings will apply for all terms, and cannot be changed. Note: When creating a copy of a transaction: If Allow Policy Term Dates Override is checked, the Policy Term Dates settings will be copied from the source transaction. If Allow Policy Term Dates Override is not checked, the Policy Term Dates settings from the master cover will be used. The Premium Currencies panel is used to define which currencies are available for policies under this master cover. Whenever the system calculates quotes for a New Business or Renewal transaction, the available currencies will be evaluated according to sequence and trigger. The first currency whose trigger evaluates to true will be used for all premiums in the current policy term and any additional transactions within the term.

29 Details Pages Page 24 Note: The currency is applied to the calculated premium values without any conversion. For example, a calculated premium of 100 would show as 100 USD, 100 EUR, or 100 CAD, depending on which currency is assigned. 1. To add a currency, click Add. To view an existing currency, click a link in the Currency column. The Premium Currency window opens. 2. Fill in the necessary information. Fields marked with a red asterisk * are required. Currency Trigger Select a currency to add. Select a trigger to control if the currency should be applied. Enter at least three characters to search for triggers. If all triggers fail, an error will occur. The currency with the highest Sequence number can be set without a trigger as a default value, in case no other currencies are valid. Sequence Enter a sequence number. The system will evaluate each currency in increasing sequence, and the first currency whose trigger evaluates to true will be assigned to the transaction. Tip: It is advisable to leave gaps between the sequence numbers, such as 5, 10, 15. This allows new items to be added to the list at a later date, inserted between existing items. Otherwise, the sequence numbers of existing items must be changed to allow for the new addition.

30 Details Pages Page Click Save & New to save the currency and clear the form to add a new currency, click Save & Close to save the currency and close the window, or click Close to close the window without saving the currency. When viewing an existing currency, click Delete to delete the currency. Submission/Policy Screen Select the workflow to be used for this master cover. The workflow defines the layout of the entire submission process. Tip: Changing a workflow after attaching items linked to the existing workflow could cause those linked items to stop functioning. After changing a workflow, check the rest of the master cover settings to ensure that all features are complete. The Bridge system supports integration with some external systems. The master cover can be mapped to those systems in this panel. External Rating Engine External Referral Engine An external rating engine can be selected. An external referral engine can be selected.

31 Details Pages Page 26 Premiums, commissions, and other calculated values are generally rounded off when displayed on the screen. The Rounding Configuration panel is used to set how rounding is performed. Rounding Precision Select what digit the numbers should be rounded off to To be rounded to the cent. 0.1 To be rounded to the next 10 cents. 1 To be rounded to the next dollar. 10 To be rounded to the next ten dollars. 100 To be rounded to the next hundred dollars To be rounded to the next thousand dollars. Rounding Style Select how the rounding is performed. Half Up The value 23.5 gets rounded to 24, but 23.5 gets rounded to 23. Half Away From Zero The value 23.5 gets rounded to 24, and 23.5 gets rounded to 24. Half To Even The value 23.5 gets rounded to 24, 22.5 gets rounded to 22, 22.5 gets rounded to 22, and 23.5 gets rounded to 24.

32 Details Pages Page 27 Always Up The value 2.1 gets rounded to 3, and -2.9 gets rounded to -2. Warning: In cases where a rate driver changes for one endorsement, but does not change in subsequent endorsements, the rounding may result in an endorsement premium equal to the selected Rounding Precision. Always Down The value 2.9 gets rounded to 2, and -2.1 gets rounded to -3. Warning: In cases where a rate driver changes for one endorsement, but does not change in subsequent endorsements, the rounding may result in an endorsement premium equal to the selected Rounding Precision. When a user creates a submission, they can select a client, create a client, or skip this step altogether. The Client Configuration Settings panel controls these options, defining what clients can be selected or created, and which client screens will appear to the user before they start the submission. Supported Client Type Supported Client Countries Clients can be companies or individuals, depending on the nature of the product. Select Individual or Company to only permit that type of client, or select All to allow either type. If the product is only meant to be available for certain regions, a list of countries can be selected. Only clients from the listed countries can be selected, or when creating a

33 Details Pages Page 28 new client, only the listed countries are available. Client Selection in New Submission Workflow There are multiple ways to provide client information for a new submission. Select one of the following options. Client List After the distributor is selected, either automatically or manually, the user will be presented with the Select or Create Client list. The user can select an existing client or create a new client. New Client Company This option is visible when All or Company is selected for Supported Client Type. After the distributor is selected, either automatically or manually, the user will be presented with the New Client Company page, where a new client company can be immediately created and attached to the submission. The user can still navigate to the Select or Create Client list, allowing them to select an existing client or create an Individual Client. Within the Workflow After the distributor is selected, either automatically or manually, the user will be brought to the first page of the submission. They will be required to enter the client information on a custom screen in the workflow. The fields, panels, and screens designed to collect client information on a custom screen are described in the Appendix C - Built-In Client Management Components section of the User Guide - Product Design document. Skip Button This field is visible when Client List or New Client Company is selected for Client Selection in New Submission Workflow. When creating a new submission, the user is prompted to select or create a client. This setting determines if the Skip button will be available to allow the user to skip this step. Display The Skip button will be visible. Users can click on it to begin the submission without selecting or creating a client. A client will still need to be selected or created before the submission can be bound.

34 Details Pages Page 29 Hide The Skip button will be hidden. Users will be required to select or create a client before beginning the submission. The Commission Settings panel can be used to define a default commission percentage from a field in the workflow. See the Distributor Commission Fallback Order section for details on when this value is used. Commission Percentage Field Select a field from the workflow. Only Textbox (Decimal) fields configured as Rate Drivers are available for selection. The Status panel is available once the master cover has been saved. Active Created By Marks the master cover as active and available for use. If unchecked, the master cover remains linked to any existing submissions, policies, and resources, but cannot be used for new submissions. Identifies the date and time the master cover was created, and the user who created it.

35 Details Pages Page 30 Last Modified By Identifies the last date and time the master cover was changed, and the user who made the changes. Click Save to save the master cover but remain on the page, click Save & Close to save the master cover and return to the master cover list, or click Close to return to the master cover list without saving the master cover. Click Copy to make a copy of the master cover. See the section on Copying a Master Cover for details and notes about copying. Click Set Draft, Set Test, or Set Live to control the status of the master cover. See the section on Setting Master Cover Status for details. Click Master Cover Report to generate a report containing details of the master cover and settings. See the section on Generating a Master Cover Report for details.

36 Details Pages Page 31 Product Description The Product Description page is used to define the master cover's entry in the product selection page. Rich text and images can be used to provide users with marketing information and instructions to assist them in selecting a product. If no content is included for the master cover, the product selection page displays the Name and Description entered in the General Information page. With the master cover selected, click the Product Description item in the Screens widget. For instructions on finding and viewing a master cover, see the section on Viewing and Modifying a Master Cover. Product Status Identifies the product associated with the master cover. Identifies the current status of the master cover.

37 Details Pages Page 32 The product description can be built directly in the editor window using a variety of common editing tools presented in the toolbar, or it can be pasted in as text or rich text. Tip: Text pasted into the editor may undergo some minor formatting changes. The formatting tools can be used to correct the differences. To add images to the page:

38 Details Pages Page Click the Browse button to open a standard file selection window. 2. The system supports image files of GIF, JPG, PNG, and BMP formats. Select the file to be included and click Open. The full path and filename is displayed in the Image File field. 3. Click Insert Image to add the image at the end of the current content. 4. The image can then be moved by clicking on it with the mouse and dragging it to the appropriate location in the content. The system does not limit the dimensions or file size of the image, however very large files take longer to load each time a user accesses the page. The width of the display area on the products page varies according to the size of the browser window, occupying almost 60% of the window. Text wraps to the next line, however any images exceeding this space are cut off. The vertical space is unlimited, with the page expanding to fit the content. Tip: Using drag-and-drop or copy and paste to insert images may cause those images to be broken for some users. The Insert Image button should be used to add all image files. The content can be saved at any time by clicking Save.

39 Details Pages Page 34 Policy Numbering The Policy Numbering configuration allows detailed policy identification numbers to be produced from a mix of static components, automatic counters, and fields from the submission workflow. The system can be used to generate policy numbers that match existing and new numbering procedures within your organization. With the master cover selected, click the Policy Numbering item in the Screens widget. For instructions on finding and viewing a master cover, see the section on Viewing and Modifying a Master Cover. Product Status Identifies the product associated with the master cover. Identifies the current status of the master cover. Select the Source of the policy numbers.

40 Details Pages Page 35 Automatic From a Field When a policy is bound, a policy number is generated sequentially by the system. This can be configured with optional settings for prefixes, suffixes, and separators. On binding a new business or renewal transaction, the entire policy number is taken from a field in the submission workflow. The Prefix panel is available when Automatic is selected as the Source. The Prefix begins every policy number under this master cover. Source Determines what type of prefix is applied. Static Text The prefix is a string of text entered into the field below. From a Field The prefix is taken from a field in the submission workflow. Static Text Field This field is available when Static Text is selected as the Source. Enter the prefix text. This field is available when From a Field is selected as the Source. Select the field from the workflow that contains the prefix text. Only fields that can logically contain a single suitable value are available. Calculated fields are permitted.

41 Details Pages Page 36 Separator Policy Renewal Copy from Previous Term Select a character to be inserted between the prefix and the sequence number, or select None to not include a separator. Select how the policy numbering is to be handled for renewals. Uses the same prefix from the previous term policy number. Generate New A new prefix is generated using the settings in this panel. Tip: To leave out the prefix entirely, select Static Text as the Source and leave the Static Text field blank. Without a prefix, the Separator is also left out. (These are the default settings) When a new policy is bound, a sequential number is assigned. This number is incremented by 1 for each new policy, and possibly for renewals, depending on settings. Next Sequence Number Enter the number to be assigned to the next live policy bound under this master cover. The number is incremented with each bound policy, and this field is automatically updated to show the next number to be assigned.

42 Details Pages Page 37 When Source is set to Automatic, the sequence number is used as the basis or the Policy Number. The other settings in this panel control how the number is formatted and used, and the settings in the Prefix and Suffix panels can be used to add additional information. When Source is set to From a Field, the sequence number is maintained in the background and incremented whenever a new policy is bound. This number can be used in a calculated field to produce specific policy numbers, using options such as a calculated value or a table lookup. Note: The Next Sequence Number is only used when the master cover is in Live mode. When the master cover is in Test mode, any bound submissions use an internal sequential number. Any defined prefixes, suffixes, or zero padding are applied to this internal number. Zero Padding Length of Sequence Number Available when Automatic is selected as the Source. Adds leading zeros to the sequence number to bring it to a set length. If unchecked, the entire policy number will gradually increase in length as more policies are booked. Available when Automatic is selected as the Source. This field is available when Zero Padding is checked. Enter the required length of the sequence number. Leading zeros are added to the sequence number to bring it to this length. The minimum length is 2, and the maximum length is 20. Note: The Sequence Number does not reset to zero when the selected length reaches its maximum value. The length is extended to continue counting in sequence. For example, if Zero Padding is checked and the Length of Sequence Number is set to 6, the thousandth policy is numbered Once the th policy has been bound, the next policy increases the length to 7 with policy number Policy Renewal Available when Automatic is selected as the Source. Select how the policy numbering is to

43 Details Pages Page 38 be handled for renewals. Copy from Previous Term Uses the same number from the previous term policy number. Generate New A new sequence number is generated using the settings in this panel. Trigger Available when Automatic is selected as the Source. A trigger can be selected to control the sequence number. If the trigger evaluates as true, the number is generated using the settings in this panel. If the trigger evaluates as false, the number is omitted completely. This applies to New Business and Renewal transactions. However, if the Policy Renewal option above is set to Copy from Previous Term, the sequence number (or lack thereof) is copied without evaluating the trigger. The Suffix panel is available when Automatic is selected as the Source. The Suffix ends every policy number under this master cover. Source Determines what type of suffix is applied.

44 Details Pages Page 39 Static Text The suffix is a string of text entered into the field below. From a Field The suffix is taken from a field in the submission workflow. Static Text Field Separator Policy Renewal Copy from Previous Term This field is available when Static Text is selected as the Source. Enter the suffix text. This field is available when From a Field is selected as the Source. Select the field from the workflow that contains the suffix text. Only fields that can logically contain a single suitable value are available. Calculated fields are permitted. Select a character to be inserted between the suffix and the sequence number, or select None to not include a separator. Select how the policy numbering is to be handled for renewals. Uses the same suffix from the previous term policy number. Generate New A new suffix is generated using the settings in this panel. Tip: To leave out the suffix entirely, select Static Text as the Source and leave the Static Text field blank. Without a suffix, the Separator is also left out. (These are the default settings)

45 Details Pages Page 40 Examples: With the prefix set as "Pr" (a code for the product), the prefix separator set to "-", the sequence number set as 2507 (picking up from previous business), the suffix set as "SA" (regional notation for South America), and the suffix separator set to "/", the next three bound policies will have the following policy numbers. Pr-2507/SA Pr-2508/SA Pr-2509/SA With the prefix set as "Bnd" (an abbreviation of "bound"), no prefix separator, the sequence number set as 1 (starting a new line) with leading zeros up to seven digits, and no suffix or separator, the next three bound policies will have the following policy numbers. Bnd Bnd Bnd With the prefix pulling from a calculated field that identifies the current month and year at the time the policy is bound, the prefix separator set to "-", the sequence number set to 101 with no zero padding, and no suffix or separator, the next three bound policies could have the following policy numbers. Jan Feb Apr Warning: Older policies may have the full policy number saved as a single value, and not divided as Prefix, Sequence, and Suffix. This will not be an issue for renewals if all three settings are set to Generate New. However, if mixing Policy Renewal settings between Copy from Previous Term and Generate New, the system will not be able to divide the old policy number into the three components. In these instances, the policy numbers must be upgraded. Please contact your Oceanwide Representative for more information on upgrading existing data.

46 Details Pages Page 41 The Manual Policy Number panel is available when From a Field is selected as the Source. Field Select the field from the workflow that contains the policy number. Only fields that can logically contain a single suitable value are available. Calculated fields are permitted.

47 Details Pages Page 42 Policy Settings The Policy Settings page is used to define rules and configuration settings for the generation of submissions and policies. With the master cover selected, click the Policy Settings item in the Screens widget. For instructions on finding and viewing a master cover, see the section on Viewing and Modifying a Master Cover. Product Status Identifies the product associated with the master cover. Identifies the current status of the master cover.

48 Details Pages Page 43 The Types panel defines a variety of lists used throughout the submission process. Fields marked with a red asterisk * are required. Attachments When attaching files to a submission or policy, the user can select the type of attachment. This list provides the available options. Attachment types can be restricted to certain groups of users, based on security roles. See the Attachment Type Settings panel below. Notes & Tasks Limits Deductibles Limits / Deductibles Currency List Lost Quotes Reinstatement Reasons Void Reasons When creating notes and tasks, the user can select the type of note. This list provides the available options. This list defines the available choices when adding and configuring limits. This list defines the available choices when adding and configuring deductibles. This list defines the available currencies when adding and configuring limits and deductibles. When a user marks a quote as lost, they must select a reason why the quote was lost. This list provides the available options. When a user reinstates a cancelled policy, they must select a reason why the policy is being reinstated. This list provides the available options. When a user voids a transaction, they must select a reason. This list provides the available options.

49 Details Pages Page 44

50 Details Pages Page 45 The effective coverage period is the period between the Effective Date and the Valid Until date. The Effective Policy Transaction Period Settings control the rules for how the period is determined. Allow Backdating Tolerance Backdating Tolerance Set... Effective Date to When this option is unchecked, users are only able to enter an Effective Date equal to the current date or later. When checked, the users can select a date earlier than the current date, up to the limit set in the Backdating Tolerance field (below). Determines the number of days prior to the current date that can be entered into the Effective Date field. This field is only active when Allow Backdating Tolerance is checked. This setting exists for New Business, Endorsement, Adjustment, and Cancellation transactions. The Effective Date of a new transaction can be set to a date from a selected source. The Effective Date field is then locked and cannot be changed, except where noted. Default The date is set according to the default behavior. This is usually the current date, or the nearest date within the valid term, but may be modified by other settings. This default date can be edited, unless locked by other settings. Field Value On creating a new transaction of the appropriate type, the date is copied from a field in the transaction. The Effective Date field can no longer be edited, however any changes to the source field will change the Effective Date on recalculating the quote. The Select Field dropdown is added to the panel on choosing this option. Select a date field from the workflow. Default Field Value On creating a new transaction of the appropriate type, the date is copied from a field in the transaction. The Effective Date field can be edited, however any changes to the source field will change the Effective Date on recalculating the quote. This option is only available for Cancellation transactions.

51 Details Pages Page 46 The Select Field dropdown is added to the panel on choosing this option. Select a date field from the workflow. First of Next Month On creating a new transaction of the appropriate type, the Effective Date is set to the first day of the following month. Term Effective Date On creating a new transaction of the appropriate type, the Effective Date is set to the same date as the beginning of the current term. This option is not available for New Business transactions. Set... Valid Until Date to This setting exists for New Business, Endorsement, Adjustment, and Renewal transactions. The Valid Until date of a new transaction can be set to a date from a selected source. The Valid Until date field is then locked and cannot be changed. Default The date is set according to the default behavior, as configured by other settings. This default date can be edited, unless locked by other settings. Field Value On creating a new transaction of the appropriate type, the date is copied from a field in the transaction. The Valid Until date field can no longer be edited, however any changes to the source field will change the Valid Until date on recalculating the quote. The Select Field dropdown is added to the panel on choosing this option. Select a date field from the workflow. Enforce Minimum Term Duration Minimum Duration Enforce Maximum Term Duration Requires the effective coverage period to be equal or greater than the number of days entered in the Minimum Duration field (below). Determines the minimum number of days for the effective coverage period. This field is only active when Enforce Minimum Term Duration is checked. Requires the effective coverage period to be equal or less than the number of days entered in the Maximum Duration field (below).

52 Details Pages Page 47 Maximum Duration Lock Valid Until Date Field Hide Valid Until Date Field Determines the maximum number of days for the effective coverage period. This field is only active when Enforce Maximum Term Duration is checked. When a new submission is created, the Valid Until date field is set to a calculated default date based on master cover settings, and cannot be changed. Hides the Valid Until field. The valid until date is still determined according to selected default settings, but the field is not shown.

53 Details Pages Page 48 Depending on your business needs, you may want to hide the Effective Date and Valid Until date fields in the Policy Information widget and detail window. This is common when using a fixed policy term, but could also be necessary for various other reasons. The Hide Effective Coverage Period Panel feature allows the fields to be hidden based on any combination of transaction type, transaction status, and the security roles assigned to the user.

54 Details Pages Page 49 Notes: The fields are only hidden if the transaction and user match at least one selected option in each group. At least one option must be selected in each group or the fields are never hidden. If the fields are hidden, and the user does not have the necessary security role to view the other details in the Policy Information widget, the entire widget is hidden. Policy Transaction Types Policy Transaction Statuses Security Roles Select the transaction types for which the panel should be hidden. Select the transaction statuses for which the panel should be hidden. Select the user security roles for which the panel should be hidden. The Endorsement and Adjustment Settings panel provides settings for how endorsement and adjustment transactions are created and how they affect other transactions. Allow Adjustments Allow Out of Sequence Endorsements (OOSE) Allows Adjustment transactions to be created. Adjustments are used to make changes to the policy coverage for a specific period within the term. Allows endorsements to be created with effective dates that are earlier than other bound endorsements.

55 Details Pages Page 50 If unchecked, new endorsements can only start on the same or later date than the most recent bound endorsement, and the Valid Until date must equal the end of the term or later. If checked, endorsements can be created at any point in the term, and the Valid Until date can be any date after the Effective Date. Update Blocking Endorsements / Adjustments with Out of Sequence Changes Prompt for Endorsement Effective Date This option requires that Allow Out of Sequence Endorsements be checked, and both the Set Endorsement Effective Date to and Set Adjustment Effective Date to fields must be set to Default. When creating an out of sequence endorsement or adjustment with this setting checked, any endorsement or adjustment transactions with an Effective Date after that of the new transaction are considered blocking transactions. On binding the new transaction, all blocking transactions are voided and then replaced with new versions that reflect the changes in the new transaction. For a detailed description of how the blocking transactions are modified, see the Out of Sequence Endorsement and Adjustment Changes section. On checking this option, Prompt for Endorsement Effective Date is automatically checked and hidden, Restrict Endorsements to Last Policy Transaction is automatically unchecked and hidden, and Endorsement Source Transaction is set to Latest Effective and hidden. If this setting is unchecked, endorsements and adjustments will not cause any changes to other transactions. This option is checked and hidden if Update Blocking Endorsements / Adjustments with Out of Sequence Changes is checked. In addition, this option requires that Set Endorsement Effective Date to be set to Default. When checked, users will be prompted to enter the Effective Date of an endorsement into a detail window when they click on Endorse in the Actions widget. If Update Blocking Endorsements / Adjustments with Out of Sequence Changes is

56 Details Pages Page 51 When the detail window opens, the Effective Date field will be populated with a date by default. If the current date is within the policy term, it will appear by default. If the current date is later than the policy term s Valid Until Date, the policy term s Valid Until Date will appear by default. If the current date is earlier than the policy term s Effective Date, the policy term s Effective Date will appear by default. When not checked, the system will use the Effective Date based on the selection of the Set Endorsement Effective Date to field. Restrict Endorsements to Last Policy Transaction Endorsement Source Transaction This option is unchecked and hidden if Update Blocking Endorsements / Adjustments with Out of Sequence Changes is checked. When checked, this setting only allows endorsements to be created from the most recent transaction per policy term. The transaction must be Bound to allow endorsement. If the transaction is Declined, the next most recent transaction is enabled for endorsement. This option is set to Latest Effective and hidden if Update Blocking Endorsements / Adjustments with Out of Sequence Changes is checked. If Restrict Endorsements to Last Policy Transaction is checked, then this option will be set to Default on saving. This option determines how the system should select a policy transaction from which to create an endorsement. When Default is selected, the data will be copied from the transaction used to initiate the endorsement. When Latest Effective is selected, the data will be copied from the latest bound New Business, Renewal or Endorsement transaction whose coverage period includes the endorsement s Effective Date, and whose CorrectionType is not Void or Offset.

57 Details Pages Page 52 Insured Value Field Custom Status Field One field can be defined as containing the insured value of the policy. The drop down lists all fields in the attached workflow that have been set as Rate Driver fields. The selected field is available for reports, identified as the insured value. A field can be selected to override the displayed statuses in the workflow. The drop down lists all Textbox and Label fields from Form panels in the attached workflow. If the field contains a value, either selected manually or calculated, it will be displayed in the Status fields of the Policy Information widget (without the color coding) and the Policy Information window, as well as the Status column of the Policy Transactions list. If the field does not have a value or if the value is blank, the status will revert back to the core system statuses. This only affects the display of the status fields in the workflow. The core system statuses still apply, and still control all aspects of the transaction. Features such as

58 Details Pages Page 53 available Actions, workflow overrides, and other resources associated to transaction statuses will not be affected. For reference, the transaction types are still displayed in the Type column of the Policy Transactions list. Allow Special Quote Requests Bypass Quote Validations on Issue Quote Set Transaction Status to Incomplete if Quoted Submission is Modified Allow Declarations Once a quote has been issued on a transaction, either automatically or manually, this option allows users to submit a special request for a new quote. Allows users with the appropriate rights to issue a quote where certain settings or values would normally be rejected by the Quote Validation rules. If checked, any changes to a transaction in Quoted or Underwriting Required status will cause it to revert to Incomplete status on saving, instead of recalculating the quote. The transaction can then be re-quoted, either manually or automatically. Allows Declaration transactions to be created. Declarations are used to provide required coverage information on a regular basis. Enabling declarations causes monthly periods to be automatically defined on binding a new business or renewal transaction. An endorsement that extends the term may also generate additional periods. The periods will include the first month of the term (including a partial month) to the last full month of the term. If the term ends partway through a month, that last month will be covered in the renewal. Allow Quote Versions Allows alternate versions of an unbound New Business or Renewal transaction to be created. These quote versions are created to present additional choices with minor or major variations. Quote versions are handled the same as normal transactions, with quoting and referrals. When one version is bound, all alternates are put into Lost status. Allow Insurers to Create / Edit Clients Allows users from underwriter companies to create new clients and edit the client information in submissions. If unchecked, the underwriters are not allowed to create

59 Details Pages Page 54 or edit clients. This permission only applies within submissions created under this master cover. The user will also need to have the required security rights. Premium Widget Display By Quote's Lowest When quotes have been calculated but a specific quote has not yet been selected, the Premium widget displays a default quote. Select how that default quote will be determined. Amount Of the suitable quote options, the one with the lowest premium will be displayed. Sequence Of the suitable quote options, the one with the lowest sequence number will be displayed. Sending Create Copies For Recipients This setting specifies if the system should send one to all recipients, or multiple copies. Individual copies of the will be created and sent for each recipient in the To and Additional To fields. This option will cause recipients in the Cc and Bcc fields to receive multiple copies of the . Each recipient in the To and Additional To fields will not be able to see the other recipients in these fields. Send One A single is created and sent to all recipients. Each recipient in the To and Additional To fields will be able to see the other recipients in these fields.

60 Details Pages Page 55 Generate Invoice on Bind Allow Online Payment on Quoted Transactions If checked, an invoice is generated when a transaction is bound. This invoice will include all charges for the current transaction that are ready for immediate invoicing. If unchecked, all charges produced on bind will be handled through manual or scheduled invoicing. The Pay Now option will be available in the Premium widget after a quote is calculated and a Payment Plan is selected. This applies if the transaction type is New Business, Endorsement, Renewal or Adjustment. It will allow the user to make online payments directly from the transaction. Following the online payment, the system can supply a custom field in the workflow with the total cumulative payment amount made on the transaction. The field can be used with other system features, such as triggers and calculated field formulas. To receive the amount, the field must have the following characteristics: Its Code must be BillingTotalTransactionPaymentAmount. To ensure that the Code becomes this value, enter BillingTotalTransactionPaymentAmount as its Name. Once the proper Code has been generated on saving the field, the Name can be modified. Its Control Type must be Textbox (Decimal).

61 Details Pages Page 56 When using the Import feature to import a transaction for a product that allows online payments, the field must be included along with the other fields in the Fields XML node within the CustomInfo XML node. For information on the Import feature, see the Import section of the User Guide - Reference and Administration document. Note: Once the payment is processed, the system will automatically bind the transaction. Bind Validations must be configured if other conditions must be verified before the transaction is bound. Allow Online Payment on Bound Transactions The Pay Now option will be available in the Premium widget after binding, allowing the user to make online payments directly from the transaction. All invoices that include charges for the current transaction will be available for full payment. Note: If the Separate Invoicing by Transaction option in the Billing Settings is not checked, the payable invoices may include charges from other transactions.

62 Details Pages Page 57 Select Action(s) For Notes Confirmation to Appear When the user takes certain actions within the system, they can be required to enter a note associated with the action. Check the boxes for all actions where a note should be mandatory. The Coverage Calculation Methods panel allows you to specify the calculation method to be used when the system calculates the policy premium for a specified transaction type. Cancellation Select the calculation method to be used when the system calculates the transaction s premium, taxes, fees and commissions. Prorating The refunded premium will be determined by prorating the policy s premium, taxes, fees and commission using the cancellation s effective date. For details on how prorating calculations are performed, see the Prorating and Adjustments section. Rule Evaluation The refunded premium will be calculated using premium values from one or more dynamic fields in the workflow, according to configured Rate Rules. The premium values can be produced by calculated fields, or brought in from external systems. Multiple rules can bring in values for multiple premium types, including adding together multiple values for each premium type. Taxes, fees, and commissions are then applied to each premium type using their respective settings. Each premium type is rounded according to the Rounding Precision and Rounding Style specified in the Master Cover - General Settings page.

63 Details Pages Page 58 Reinstatement Select the calculation method to be used when the system calculates the transaction s premium, taxes, fees and commissions. Reverse Cancellation The premium is set to reverse any refund calculated for the associated cancellation transaction. Rule Evaluation The premium will be calculated using premium values from one or more dynamic fields in the workflow, according to configured Rate Rules. The premium values can be produced by calculated fields, or brought in from external systems. Multiple rules can bring in values for multiple premium types, including adding together multiple values for each premium type. Taxes, fees, and commissions are then applied to each premium type using their respective settings. Each premium type is rounded according to the Rounding Precision and Rounding Style specified in the Master Cover - General Settings page. The Premium Type - Rating Basis panel defines the driver fields containing the rating basis for each premium type. This is used to calculate the technical rate. All premium types available for the current master cover are listed. Any field set as a Rate Driver from the attached workflow can be assigned to any premium type. The content of the fields could be entered directly by the user, or could be a calculated field deriving the value from a variety of data.

64 Details Pages Page 59 Individual premium types can be excluded from the prorating and adjustment calculations. Bypass Prorating for the Following Premium Types Bypass Adjustments for the Following Premium Types Check all premium types that should not be prorated when performing calculations. The selected premium types are always calculated according to a period of one full year. Check all premium types that should not be adjusted when performing calculations on endorsements. The selected premium types are not modified by other transactions. See Prorating and Adjustments for more information.

65 Details Pages Page 60 The Attachment Type Settings panel is automatically populated with the options from the Attachments list selected in the Types panel. If the list is changed and the page saved, the new options will be added and any previous options that have been assigned security roles will remain in the panel for reference, but cannot be selected for new attachments, while previous options that have no security roles will be deleted. By default, no security roles are assigned to attachment types, meaning any user can select the type when attaching files, and all users will have access to the attachment. Once security roles have been assigned, a user will need to have at least one of those roles in order to select the attachment type when attaching files, and to view attachments with that type. 1. To assign security roles, click a link in the Attachment Type Items column to view the settings. The Attachment Type Setting window opens. Attachment Type Item Security Roles Identifies the selected attachment type. Select all roles that should have access to this type. A user will need to have at least one of the selected roles to select this type when attaching files, and access any attached files with this type. 2. Click Save & Close to save and close the window, or click Close to close the window without saving any changes.

66 Details Pages Page 61 Attachment types that are no longer included in the currently selected Attachments list can be deleted using the Delete button. Note that deleting a type that has been used for any attachments will remove the restrictions on those attachments, making them visible to any user with general access to attachments. To assist with locating transactions in the Submission / Policy List, fields from the attached workflow can be made available as optional columns. Text Ten columns can be added for text content (only the first three are displayed in the screenshot). These can be used for Drop-down, Label, Radio Buttons, Text Area, Textbox, and Textbox ( ) type

67 Details Pages Page 62 fields. For Drop-down and Radio Button fields, the code for the selected item is displayed. Decimal Integer Date Three columns can be added for decimal values. The three options are set to display a different number of decimal points, 2, 4, and 8. Any digits after the selected number of decimal points are cut off, not rounded, but this is only for display and does not affect the stored value. Three columns can be added for integer values. Three columns can be added for dates. These optional columns are available in the Submission /Policy List, and can be added to the grid using the Select Columns option in the context menu accessed by right-clicking a column header. For more information about customizing grids and saving the settings, see the Using Grids section of the User Guide - Introduction document. Notes: The labels for the dropdown fields in this panel are used as the column headers. The labels can be changed in the Custom Labels section, detailed in the User Guide - Reference and Administration document. Only form fields are available. Fields included in grids are not available. When these settings are changed, only new submissions will display the optional fields. When the master cover is set to Live status, all existing submissions and policies are updated to display the appropriate data in the new columns. Click Save to save the current settings. Out of Sequence Endorsement and Adjustment Changes When a new endorsement or adjustment transaction is created within a product that performs Out of Sequence (OOS) changes, changes are made to other transactions in the term. This section details the rules and effects of OOS transactions.

68 Details Pages Page 63 All bound endorsement and adjustment transactions with a later effective date are referred to as blocking transactions, and will receive any changes resulting from the new transaction. Once the OOS transaction is created, the Effective Date can be modified, but only within the period between the previous and next Effective Dates for other transactions in the term. When the Out of Sequence (OOS) transaction is quoted, Replacement versions of the blocking transactions are created and quoted. This produces the premium changes displayed in the Affected Transactions widget. When the Out of Sequence (OOS) transaction is bound, the original blocking transactions are Voided, Offset transactions are created and bound, and the Replacement transactions are bound with the necessary changes. Changes are applied according to the following rules. If the OOS transaction changes the main distributor, the replacement transactions receive the Term Distributor as the main distributor. Any additional distributors are added to the replacement transactions. If the client information is changed, the client information in the replacement transactions is copied form the core client record. Values that are changed in the OOS transaction are copied to the replacement transactions. The system does not combine changes from the OOS transaction and the blocking transaction, such as two increases of 5 resulting in a total increase of 10 in the replacement transaction. If a value is changed in the OOS transaction that was already changed in the blocking transaction, the value in the blocking transaction is kept for the replacement transaction. Files attached to File Upload fields in the OOS transaction are not duplicated in the replacement transaction. While validations and integrations are active while processing the OOS transaction, no validations are performed on the replacement transaction, and only integrations associated to the Bind action are performed.

69 Version Configuration Settings Page 64 Version Configuration Settings Versions are used in multiple places throughout the system to provide different sets of data, resources, or configurations that are only applicable during certain periods. For policy transactions, the date used to select the appropriate versions is configurable. With the master cover selected, click the Version Configuration Settings item in the Screens widget. For instructions on finding and viewing a master cover, see the section on Viewing and Modifying a Master Cover. Product Status Identifies the product associated with the master cover. Identifies the current status of the master cover. Effective Version Settings Select how the effective date is determined. Transaction Effective Date Versions are selected according to the Effective Date of the current transaction. Term Effective Date Versions are selected according to the Effective Date of the current term. Field Versions are selected according to a date defined in the workflow. This option displays the Select Field dropdown.

70 Version Configuration Settings Page 65 Select Field This field is displayed when Field is selected for Effective Version Settings. Non-calculated Date Picker fields are available for selection. Note: If the current master cover is associated to a workflow container that has been configured with Claims as the Functional Area, the Effective Version Settings field is defaulted to Field, and Select Field is set to Date of Loss. These settings cannot be changed.

71 Version Configuration Settings Page 66 Sequence Number Configurations The Sequence Numbers page is used to manage sequence number configurations. A sequence number configuration holds a set of two numbers that are tracked by the system and incremented every time they are used. One is used for master covers in live mode, while the other is used for master covers in test mode. The purpose of these configurations is to make such numbers available to calculated field formulas. This allows for the coordination of sequential numbering of items across transactions under a certain master cover. The numbers can be accessed by the GetAndIncrementSequenceNumber function. Every time the function accesses one of these numbers, it returns its current value, and then increments it by 1. A sequence number configuration is shared by all transactions made using the selected master cover. If one of these transactions uses the number when its current value is 1, the next of these transactions to use the number will receive a value of 2, and so on. This allows transactions which have no other relationship to have coordinated access to an incrementing sequence of numbers. For information on using functions, see the Functions section of the User Guide Calculated Fields document. Creating a Sequence Number Configuration With the master cover selected, click the Sequence Numbers item in the Screens widget. For instructions on finding and viewing a master cover, see the section on Viewing and Modifying a Master Cover.

72 Version Configuration Settings Page 67 Product Status Identifies the product associated with the master cover. Identifies the current status of the master cover. The Sequence Numbers panel displays all sequence number configurations defined for the current master cover.

73 Version Configuration Settings Page Click Add. The Sequence Number window opens. 2. Fill in the necessary information. Fields marked with a red asterisk * are required. Name Code Description Test - Next Sequence Number Live - Next Sequence Number Enter the name of the sequence number configuration. Enter a code to identify the sequence number configuration. If no code is provided, the system will generate one when the configuration is saved. When the save process is complete, this field becomes read-only. Enter a description of the sequence number configuration. Displays the next sequence number to be returned by the GetAndIncrementSequenceNumber function while the master cover is in test mode. The default number is 0. Any non-negative number can be entered. Displays the next sequence number to be returned by the GetAndIn-

74 Version Configuration Settings Page 69 crementsequencenumber function while the master cover is in live mode. The default number is 0. Any non-negative number can be entered. 3. Click Save to save any changes and remain in the window, click Save & New to save any changes and clear the window to create a new configuration, click Save & Close to save the configuration and close the window, or click Close to close the window without saving. Viewing and Modifying a Sequence Number Configuration With the master cover selected, click the Sequence Numbers item in the Screens widget. For instructions on finding and viewing a master cover, see the section on Viewing and Modifying a Master Cover. Note: It Is advisable not to modify a sequence number once it is in use. Doing so could cause dependent formulas to calculate duplicate values, or skip desired values. Product Status Identifies the product associated with the master cover. Identifies the current status of the master cover.

75 Version Configuration Settings Page 70 The Sequence Numbers panel displays all sequence number configurations defined for the current master cover. 1. Click a link in the Name column to view the sequence number configuration details. 2. See the section on Creating a Sequence Number Configuration for detailed descriptions of the fields. All fields but the Code field may be edited if necessary. 3. Click Save to save any changes and remain in the window, click Save & New to save any changes and clear the window to create a new configuration, click Save & Close to save the configuration and close the window, click Delete to delete the configuration, or click Close to close the window without saving. Deleting a Sequence Number Configuration With the master cover selected, click the Sequence Numbers item in the Screens widget. For instructions on finding and viewing a master cover, see the section on Viewing and Modifying a Master Cover.

76 Version Configuration Settings Page 71 Product Status Identifies the product associated with the master cover. Identifies the current status of the master cover. The Sequence Numbers panel displays all sequence number configurations defined for the current master cover. 1. Click the link in the Name column of the sequence number configuration to delete. The Sequence Number window opens. 2. Click Delete then confirm the deletion when prompted to do so.

77 Version Configuration Settings Page 72 Automatic Processing The Automatic Processing page is used to define rules and configuration settings for automatic features within the system. At a preset time each day, an automated process scans the system for transactions and policies that meet the set requirements. With the master cover selected, click the Automatic Processing item in the Screens widget. For instructions on finding and viewing a master cover, see the section on Viewing and Modifying a Master Cover. Product Status Identifies the product associated with the master cover. Identifies the current status of the master cover.

78 Version Configuration Settings Page 73 The Automatic Renewal Initiation panel is used to configure the automatic renewal of policy terms that are about to expire. This only begins the renewal process, requiring user-intervention to complete the process. Enable Automatic Renewals Number of Days Before Expiry Trigger This checkbox enables the feature and displays the settings below. If unchecked, no automated renewals are performed for policies under this master cover. Enter the number of days before the end of the term that the renewal should be initiated. When the system scans for renewable terms, it checks that the current date is within the chosen number of days before the term ends. If 0 is entered, the renewal occurs on the last day of the term. A trigger can be selected to control if a term should be renewed. Enter at least three characters to search for triggers. If the trigger evaluates as false, the term is not renewed automatically. The term can still be renewed manually. Calculate Quote for Automatic Renewals If checked, the system initiates the Get Quote process for the renewal. If the renewal meets the terms of the master cover, it enters Quoted status. If any referrals or compliance issues occur, the renewal goes to Underwriting Required status. If unchecked, the renewal stops at Incomplete status to be completed manually. Click Renew Now to begin the automatic renewal of any terms that may already be within the renewal period.

79 Version Configuration Settings Page 74 The Automatic Cancellation Initiation panel is used to configure the automatic cancellation of policies. This only begins the cancellation process, requiring user-intervention or Automatic Cancellation Finalization settings to complete the process. Enable Automatic Cancellations Trigger This checkbox enables the feature and displays the settings below. If unchecked, no automated cancellations are performed for policies under this master cover. Select a trigger to control if and when a policy will be cancelled. The trigger is evaluated on a regular basis, set in the system configuration. Enter at least three characters to search for triggers. Since the trigger is evaluated outside of the context of the policy, all fields referenced in the trigger must be indexed in a Cross-Policy Data Configuration. Cancellation Reason Select a default cancellation reason that will be applied for all automatic cancellations. This reason can be modified in the Policy Information window within the policy.

80 Version Configuration Settings Page 75 The Automatic Cancellation Finalization panel is used to configure the automatic cancellation of policies. Enabling this feature will have the system regularly review all policies in Cancellation - Quoted status. During each review, the system will evaluate the trigger in the Trigger field. If it evaluates to true, the system will confirm the cancellation if the cancellation s Effective Date is earlier than or equal to the current date. If it evaluates to false, the cancellation will be rescinded immediately. Enable Automatic Cancellation Finalization Trigger This checkbox enables the feature and displays the settings below. If unchecked, cancellations under this master cover will need to be handled manually. Select a trigger to control whether the cancellation will be confirmed or rescinded. Enter at least three characters to search for triggers. If the trigger evaluates as true, the cancellation is confirmed and the policy is officially cancelled. If the trigger evaluates as false, the cancellation is rescinded and the policy remains in effect. Since the trigger is evaluated outside of the context of the policy, all fields referenced in the trigger must be indexed in a Cross-Policy Data Configuration. Warnings: The frequency that rules are evaluated is set in the system configuration, and may occur at any time of the day, or even multiple times per day. This could result in cancellations being finalized immediately or very soon after initiating the cancellation. The triggers and configuration should be carefully managed. Depending on when and how often the cancellation and finalization rules are evaluated, a policy cancellation may be repeatedly initiated and rescinded.

81 Version Configuration Settings Page 76 The Automatic Quote Expiry (Lost Quotes) panel is used to configure the automatic expiry of quotes after a certain period has elapsed. The quotes are marked as Lost, with the reason defined in these settings. Expiry Basis Select how the quote expiry will be set. Transaction Type Allows a specific number of days to be defined for specific transaction types. Selecting this option reveals individual fields for New Business, Endorsement, Adjustment, and Renewal transaction types. Entering 1 or more days causes the quote to expire that number of days after the quote is issued, at the Policy Start Time configured in the master cover. Entering 0 days causes the quote to expire at the Policy Start Time configured in the master cover. If any field is left blank, quotes for that transaction type do not expire.

82 Version Configuration Settings Page 77 Field Sets the expiry date according to a field in the workflow. Selecting this option reveals the Expiry Field option. New Business Quote Validity Period Endorsement Quote Validity Period Adjustment Quote Validity Period Renewal Quote Validity Period Expiry Field Available when Transaction Type is selected as the Expiry Basis. Enter the number of days a quote for New Business remains valid. Available when Transaction Type is selected as the Expiry Basis. Enter the number of days a quote for an Endorsement remains valid. Available when Transaction Type is selected as the Expiry Basis. Enter the number of days a quote for an Adjustment remains valid. Available when Transaction Type is selected as the Expiry Basis. Enter the number of days a quote for a Renewal remains valid. Available when Field is selected as the Expiry Basis. Select a Date Picker field from the workflow to be used as the expiry date. This can be a user-entered field, or a calculated field that determines the date according to conditions or values within the transaction. If the expiry date is in the past, the quote will expire the next time the system scans for expired quotes. If the expiry date is empty or invalid, the quote will not expire. Lost Quote Reason for Automatic Quote Expiry Trigger Select a reason to be applied to each lost quote. The options are defined by the Lost Quotes list selected in the Policy Settings page. A trigger can be selected to control if a quote should expire. Enter at least three characters to search for triggers. If the trigger evaluates as false, the quote does not expire. The quote can still be set as Lost manually.

83 Version Configuration Settings Page 78 Field Evaluation Rules cause selected fields to be evaluated (calculated) in response to certain events. The basic rule configuration allows the selection of events related to the transaction, such as importing and saving. The Automatic Field Evaluations panel allows one rule per master cover to be activated automatically at regular intervals. For information on configuring rules, see the section on Field Evaluation Rules in the User Guide - Product Design document. Field Evaluation Rule Trigger Select a rule associated to the current master cover. A trigger can be selected. Enter at least three characters to search for triggers. At each interval, the trigger will be evaluated to determine if the rule should be applied. If no trigger is selected, the rule will be applied at each interval. Notes: The Triggering Conditions defined in the rule configuration are independent from these automatic settings. Either option or both options can be used. As this feature scans all transactions under the current master cover, all fields referenced in the selected trigger, including nested triggers, must be indexed in a Cross-Policy Data Configuration. For more information, see the section on Cross-Policy Data Configurations in the User Guide - Product Design document. The intervals can vary, and are configured for the entire website. Please contact your Oceanwide Representative for information on the schedule configuration.

84 Version Configuration Settings Page 79 Click Save to save the current settings.

85 Version Configuration Settings Page 80 Quote Groups Quote Groups allow related quote options to be presented together, or even filtered so that only the lowest quote within the group is displayed. Combined with sequence numbers, groups provide a significant amount of control over the order of quotes presented to the user. Creating a New Quote Group With the master cover selected, click the Quote Groups item in the Screens widget. For instructions on finding and viewing a master cover, see the section on Viewing and Modifying a Master Cover. Product Status Identifies the product associated with the master cover. Identifies the current status of the master cover.

86 Version Configuration Settings Page 81 The Quote Groups panel displays all groups defined for the current master cover. 1. Click Create. The Master Cover - Quote Group page opens. Product Status Identifies the product associated with the master cover. Identifies the current status of the master cover.

87 Version Configuration Settings Page Fill in the necessary information. Name Code Description Hide Highest Quotes Sequence Enter the name of the quote group. The code is automatically generated when the quote group is saved. Enter a description for the quote group. When this option is checked, only the valid quote with the lowest calculated premium within the group is displayed (if two quotes have the same lowest premium, they are both displayed). Any other valid quotes are hidden, and can only be seen by a user with the right to view hidden quotes. Any quotes that are not valid, such as referred quotes, are only visible to users with specific administrative rights. If unchecked, all quotes in the group are displayed for appropriate users, according to the quote status. Enter a sequence number to control the order in which the groups and quotes are displayed in the Quote Summary window. Quotes without groups are displayed first, followed by groups without sequence numbers, then numbered groups in ascending order. Tip: It is advisable to leave gaps between the sequence numbers, such as 5, 10, 15. This allows new items to be added to the list at a later date, inserted between existing items. Otherwise, the sequence numbers of existing

88 Version Configuration Settings Page 83 items must be changed to allow for the new addition. 3. Click Add to save the group but remain on the page, click Add & Close to save the group and return to the quote groups list, or click Close to return to the quote groups list without saving the group. Viewing and Modifying a Quote Group With the master cover selected, click the Quote Groups item in the Screens widget. For instructions on finding and viewing a master cover, see the section on Viewing and Modifying a Master Cover. Product Status Identifies the product associated with the master cover. Identifies the current status of the master cover.

89 Version Configuration Settings Page 84 The Quote Groups panel displays all groups defined for the current master cover. 1. Click a link in the Name column to view the group details. 2. See the section on Creating a New Quote Group for a detailed description of the fields. All fields may be edited, if necessary, except for the Code field. 3. Click Save to save any changes and remain on the page, click Save & Close to save and return to the quote groups list, or click Close to return to the quote groups list without saving any changes.

90 Version Configuration Settings Page 85 Quote Options A single master cover can generate multiple quotes with entirely different settings for Insurers, Rates, Insuring Conditions, Limits, and Deductibles. When quotes are calculated for a submission, all configurations are calculated and the valid quotes are presented to the user. The user can select a quote and either bind the policy or request that the policy be bound. If only one quote option is defined ("Default Quote Option" may already exist), the system automatically uses that option. Adding a Quote Option With the master cover selected, click the Quote Options item in the Screens widget. For instructions on finding and viewing a master cover, see the section on Viewing and Modifying a Master Cover. Product Status Identifies the product associated with the master cover. Identifies the current status of the master cover.

91 Version Configuration Settings Page 86 The Quote Options panel displays all options defined for the current master cover. 1. Click Create. The Master Cover - Quote Option page opens. Product Status Identifies the product associated with the master cover. Identifies the current status of the master cover.

92 Version Configuration Settings Page Fill in the necessary information. Name Code Description Quote Group Trigger Name Sequence Enter the name of the quote option. The code is automatically generated when the quote option is saved. Enter a description for the quote option. A Quote Group can be selected, but is not required. Selecting a group allows related quotes to be displayed together in the Quote Summary window, and can even be filtered to only display the lowest quote in the group. A trigger can be selected to control whether the quote option should be available. If the trigger validates as false during quote calculation, the option will not be available for selection. If no quote options are available, the user will not be able to proceed with the submission process. Enter a sequence number to control the order in which the quotes are displayed in the Quote Summary window. Quotes without a sequence number are displayed first, following by numbered quotes in ascending order. If two or more quotes have the same sequence number (or no sequence number), those quotes are sorted from lowest calculated premium to highest. If quotes are included in a

93 Version Configuration Settings Page 88 Quote Group, the sequence applies within the group. Tip: It is advisable to leave gaps between the sequence numbers, such as 5, 10, 15. This allows new items to be added to the list at a later date, inserted between existing items. Otherwise, the sequence numbers of existing items must be changed to allow for the new addition. 3. Click Add to save the option. The Payment Plans and Image panels are added. The Payment Plans panel allows one or more plans, defined in the Billing - Payment Plans section, to be assigned to the current quote option. If more than one payment plan is available, the user can select a plan when they select this quote option. Click Add to configure a new payment plan. The Payment Plan window opens.

94 Version Configuration Settings Page 89 The Payment Plan window is used to configure a payment plan to be attached to the current quote option. Payment Plan Name Code Description Sequence Select one of the available plans. This name of the plan is automatically copied in, and cannot be changed. This code of the plan is automatically copied in, and cannot be changed. This description of the plan is automatically copied in, and cannot be changed. Enter a sequence number to define the order in which the payment plans are displayed to the user. Plans without a sequence number are displayed first, following by numbered plans in ascending order. Tip: It is advisable to leave gaps between the sequence numbers, such as 5, 10, 15. This allows new items to be added to the list at a later date, inserted between existing items. Otherwise, the

95 Version Configuration Settings Page 90 sequence numbers of existing items must be changed to allow for the new addition. Trigger A trigger can be selected to control whether the current payment plan should be available to the user. If the trigger validates as true, the plan becomes available. Click Save & New to save the payment plan and clear the form to add a new plan, click Save & Close to save the payment plan and close the window, or click Close to close the window without saving the plan. The Image panel allows an image file to be uploaded for each quote option. The image serves as the identification for each quote, so suitable images should be provided for all quotes. Click Browse to open a standard file selection box. Locate and select the file, and the full path and filename appears in the Image File field. Click Save Image to upload the file. A preview of the image is shown. Click Delete Image to delete the currently attached image. Notes: The display area for the image is 90 pixels wide and 60 pixels high. Images smaller than this area are centered along the top. Images larger than this area are scaled down to fit.

96 Version Configuration Settings Page 91 For the best quality, the image should be scaled down using image editing tools before being uploaded. If the preview does not appear after clicking Save Image, check that the uploaded file is a valid image file. 4. Click Save to save the option but remain on the page, click Save & Close to save the option and return to the quote options list, or click Close to return to the quote options list without saving the option. Viewing and Modifying a Quote Option Note: Once the master cover has been set to Live and a submission has been created, the existing selection of quote options should not be modified. New quote options can be added instead of altering the existing ones. With the master cover selected, click the Quote Options item in the Screens widget. For instructions on finding and viewing a master cover, see the section on Viewing and Modifying a Master Cover. Product Status Identifies the product associated with the master cover. Identifies the current status of the master cover.

97 Version Configuration Settings Page 92 The Quote Options panel displays all options defined for the current master cover. 1. Click a link in the Name column to view the option details. 2. See the section on Adding a Quote Option for a detailed description of the fields. All fields may be edited, if necessary, except for the Code field. 3. The Payment Plans grid displays all plans attached to the current quote option. Click a link in the Name column to view and edit the settings for the selected payment plan. Make any necessary changes to the plan settings, then click Save to save any changes and remain in the window, click Save & Close to save and close the window, or click Close to close the window without saving any changes. Click Delete to remove the payment plan from the quote option. 4. Back on the Quote Option page, click Save to save any changes and remain on the page, click Save & Close to save and return to the quote options list, or click Close to return to the quote options list without saving any changes.

98 Version Configuration Settings Page 93 Insurers The Insurers page is used to add or remove various Insurance companies that serve as underwriters for the insurance product. Whenever the system calculates the quote within a workflow, or when a user manually issues a quote, the system checks the insurer list in sequence and select the first insurer whose trigger evaluates as true (if no trigger is assigned, it counts as true). Each time a quote is generated like this, the system evaluates the triggers again and possibly assigns a new insurer. Once a policy is bound, the selected insurer remains attached to that policy for the full term, including endorsements and reinstatements. The quote calculation itself has a specific sequence of events that may affect insurer selection, click here for details. While only the first insurer whose trigger evaluates as true is attached to the submission, all insurers whose triggers evaluate as true (or who have no trigger) have access to the submission or policy. All users under those insurer companies have access, within the limits of their rights and administrative level. If the quote is recalculated again, all triggers are re-evaluated and all access is reset according to the new results of the triggers. Adding an Insurer With the master cover selected, click the Insurers item in the Screens widget. For instructions on finding and viewing a master cover, see the section on Viewing and Modifying a Master Cover.

99 Version Configuration Settings Page 94 Product Status Identifies the product associated with the master cover. Identifies the current status of the master cover. Select a Quote Option to view the insurers defined for that option. The Insurers panel displays all insurers under the selected Quote Option.

100 Version Configuration Settings Page Click Create. The Master Cover - Insurer page opens. Product Status Identifies the product associated with the master cover. Identifies the current status of the master cover. 2. Fill in the necessary information.

101 Version Configuration Settings Page 96 Name Insurer Code Security Role Insurer Type Reference Risk Trigger Select the insurer from the list of available options. A code can be entered to identify this insurer. A security role can be selected for information purposes. This does not affect the system. An insurer type can be assigned for information purposes. A code can be entered to identify this insurer. Enter the amount of risk, in percentage, assigned to this insurer. A trigger can be selected to determine if this insurer is assigned to a submission. Not including a trigger counts as a true result, causing the insurer to be automatically selected if no other insurer is selected first.

102 Version Configuration Settings Page 97 Sequence Enter a Sequence number. When selecting an insurer for a submission, the system checks each insurer in sequence order, from lowest to highest value. The first insurer whose Trigger evaluates as true (or who does not have a trigger) is selected. Tip: It is advisable to leave gaps between the sequence numbers, such as 5, 10, 15. This allows new insurers to be added to the list at a later date, inserted between existing insurers. Otherwise, the sequence numbers of existing insurers must be changed to allow for the new addition. 3. Click Add to save the insurer setup but remain on the page, click Add & Close to save the insurer setup and return to the insurers list, or click Close to return to the insurers list without saving the insurer setup. Tip: If none of the triggers evaluate as true and there are no insurers without triggers, no insurer is attached to the submission. This results in a validation error when attempting to bind the policy. For this reason we recommend that the last insurer in the list (with the highest Sequence number) be a 'default' insurer with no trigger. This ensures that an insurer is attached to all submissions. 4. Additional insurers can be added to the same Quote Option, or a different Quote Option can be selected. Note: If more than one insurer is available in the master cover, even across different Quote Options, insurer users will not see the premium in the Premium widget. If only one insurer is attached to the master cover, then users from that insurer company will be able to view the premium, if they have the necessary rights. Viewing and Modifying an Insurer With the master cover selected, click the Insurers item in the Screens widget. For instructions on finding and viewing a master cover, see the section on Viewing and Modifying a Master Cover.

103 Version Configuration Settings Page 98 Product Status Identifies the product associated with the master cover. Identifies the current status of the master cover. Select a Quote Option to view the insurers defined for that option.

104 Version Configuration Settings Page 99 The Insurers panel displays all insurers currently attached to the master cover. 1. Click a link in the Company column to view the insurer details. 2. See the section on Adding an Insurer for a detailed description of the fields. All fields may be edited, if necessary, except for the Name field. 3. Click Save to save any changes and remain on the page, click Save & Close to save and return to the insurers list, or click Close to return to the insurers list without saving any changes. Removing an Insurer A insurer can be removed from the master cover. This leaves the insurer attached to existing submissions and policies, but unavailable for new submissions. With the master cover selected, click the Insurers item in the Screens widget. For instructions on finding and viewing a master cover, see the section on Viewing and Modifying a Master Cover. Product Status Identifies the product associated with the master cover. Identifies the current status of the master cover.

105 Version Configuration Settings Page 100 Select a Quote Option to view the insurers defined for that option. The Insurers panel displays all insurers currently attached to the master cover. 1. Click a link in the Company column to view the insurer details. 2. Click Delete, then confirm the deletion when prompted to do so.

106 Version Configuration Settings Page 101 Configurations Each master cover can have a customized library of s. These s can be sent automatically in response to actions taken by the users, or can be made available within the submission/policy form for users to send manually. All s are logged within the submission or policy for reference. Creating an Automatic Configuration Automatic s are sent by the system when selected workflow events occur, unless an optional trigger condition is not met. With the master cover selected, click the Configurations item in the Screens widget. For instructions on finding and viewing a master cover, see the section on Viewing and Modifying a Master Cover. Product Status Identifies the product associated with the master cover. Identifies the current status of the master cover.

107 Version Configuration Settings Page 102 The Configurations panel displays all configurations currently attached to the master cover. Tip: By default, only Active configurations are displayed. Clear the filter in the Status column to view all configurations. 1. Click Create Automatic Configuration. The Master Cover - Configurations page opens. Product Status Identifies the product associated with the master cover. Identifies the current status of the master cover. 2. Fill in the necessary information.

108 Version Configuration Settings Page 103 Name Description Type Enter the name of the . This name is used in the Configurations list. A description can be entered to provide information about the . This description is only visible here in the configuration. Identifies whether the current configuration is for an automatic or manual . Template Select a template for the subject line and body of the . For details on configuring templates, see the Managing Templates section.

109 Version Configuration Settings Page 104 The From panel is used to configure the sending address for s. Any replies will be sent to this address. Address Select the source of the sending address. Default This uses the default sending address configured in the system. To change the default address, please contact your Oceanwide Representative. Specify A custom sending address can be entered for this configuration. Field Value The sending address will be taken from a field in the workflow at the time the is sent. Default From Address From Address From Address Field This field is visible when Default is selected as the From Address Source. This displays the default sending address configured in the system. This field is visible when Specify is selected as the From Address Source. Enter the address to be used as the sender. Only one address can be provided. This field is visible when Field Value is selected as the From Address Source. Select a field from the workflow associated to the current master cover. Available field types are Label, Text Area, Textbox, and Textbox ( ). The field can be a calculated field that conditionally returns one of several addresses.

110 Version Configuration Settings Page 105 Notes: However the From address is configured, if the final address for the is not valid or if multiple addresses are provided, the will revert back to the default system address. The domain of all addresses should match that of the SMTP server configured by the System Administrator, or the s may be blocked by spam filters. Users Include Submission Creator Select the default users to receive the . Check this box to send the to the user who created the submission or policy. Include Client Check this box to send the to the client attached to the submission or policy. The e- mail is sent to the designated primary contact for the company. If no primary contact has been designated, the is sent to the first user created for the company. Include Distributor Check this box to send the to the distributor attached to the submission or policy. The is sent to the designated primary contact for the company. If no primary contact has been designated, the is sent to the first user created for the company.

111 Version Configuration Settings Page 106 Documents can be automatically generated and attached to s. Documents Select any documents to be included in the . Only documents set to be auto-generated are available. The Send Criteria panel defines when the automated should be sent. Workflow Event Select one or more workflow events where the should be sent.

112 Version Configuration Settings Page 107 For details on the event types, please see Workflow Event Types. Trigger A trigger can be defined to control if the is sent or not. If the trigger does not evaluate as true, the is not sent. Once an automatic is sent, a copy is stored in the s list within the submission. These s are visible to all authorized users who were recipients of the , or who have at least one of the security roles defined in the History View Criteria panel. 3. Click Add to save the settings but remain on the page, click Add & Close to save the settings and return to the configurations list, or click Close to return to the configurations list without saving the settings. 4. The following panels are added once the configuration has been saved.

113 Version Configuration Settings Page 108 The can be sent to additional recipients defined in the workflow. The recipients are stored in a field, which may be predefined or provided by the user, and pulled into the when it is generated. A trigger can be defined to determine if each group is included. Each group can contain multiple addresses, separated by commas or semi-colons. Spaces will be ignored. Any invalid addresses will be removed before sending. a. To add a group, click Create. The Recipient Group window opens. b. Complete the necessary information. Fields marked with a red asterisk * are required. Description Trigger Enter a description for the group. Select a trigger. The group will only be included if the trigger evaluates as true, or if no trigger is

114 Version Configuration Settings Page 109 selected. Field Select the field that will contain the recipient addresses. The list includes Textbox, Text Area, Textbox ( ), and Label fields from the workflow attached to the current master cover. c. Click Save & New to save the recipient group and clear the form to add a new group, click Save & Close to save the group and close the window, or click Close to close the window without saving the group. Active Created By Last Modified By Marks the configuration as active and available for use. If unchecked, any existing s sent with this configuration remain attached to any submissions or policies, but the configuration cannot be used for new s. Identifies the date and time the configuration was created, and the user who created it. Identifies the last date and time the configuration was changed, and the user who made the changes. 5. Click Save to save the settings but remain on the page, click Save & Close to save the settings and return to the configurations list, or click Close to return to the configurations list without saving the settings.

115 Version Configuration Settings Page 110 Creating a Manual Configuration Manual s are available to users in the submission/policy form, and can be sent whenever necessary. With the master cover selected, click the Configurations item in the Screens widget. For instructions on finding and viewing a master cover, see the section on Viewing and Modifying a Master Cover. Product Status Identifies the product associated with the master cover. Identifies the current status of the master cover.

116 Version Configuration Settings Page 111 The Configurations panel displays all configurations currently attached to the master cover. Tip: By default, only Active configurations are displayed. Clear the filter in the Status column to view all configurations. 1. Click Create Manual Configuration. The Master Cover - Configurations page opens. Product Status Identifies the product associated with the master cover. Identifies the current status of the master cover. 2. Fill in the necessary information.

117 Version Configuration Settings Page 112 Name Enter the name of the . This name is used in the Configurations list, as well as in the E- mail Templates dropdown on the submission/policy form. Description Type A description can be entered to provide information about the . This description is only visible here in the configuration. Identifies whether the current configuration is for an automatic or manual . Template Select a template for the subject line and body of the . For details on configuring e- mail templates, see the Managing Templates section. Allow Manual Override When checked, this option allows the user to edit the subject line and body text of the before sending. If unchecked, the subject and body appear as they will be sent, and cannot be changed.

118 Version Configuration Settings Page 113 The From panel is used to configure the sending address for s. Any replies will be sent to this address. Address Select the source of the sending address. Default This uses the default sending address configured in the system. To change the default address, please contact your Oceanwide Representative. Specify A custom sending address can be entered for this configuration. Field Value The sending address will be taken from a field in the workflow at the time the is sent. Default From Address From Address From Address Field Allow Manual Override This field is visible when Default is selected as the From Address Source. This displays the default sending address configured in the system. This field is visible when Specify is selected as the From Address Source. Enter the address to be used as the sender. Only one address can be provided. This field is visible when Field Value is selected as the From Address Source. Select a field from the workflow associated to the current master cover. Available field types are Label, Text Area, Textbox, and Textbox ( ). The field can be a calculated field that conditionally returns one of several addresses. When checked, this option allows the user to edit the From field when sending the . If unchecked, the From field will appear as configured here and cannot be changed. Notes: However the From address is configured, if the final address for the is not valid or if multiple addresses are provided, the will revert back to the default system address. The domain of all addresses should match that of the SMTP server configured by the System Administrator, or the s may be blocked by spam filters. This should be considered when allowing the user to override the address.

119 Version Configuration Settings Page 114 Users Include Submission Creator Include Client Include Distributor Allow Manual Override Select the default users to receive the . Check this box to send the to the user who created the submission or policy. Check this box to send the to the client attached to the submission or policy. The is sent to the designated primary contact for the company. If no primary contact has been designated, the is sent to the first user created for the company. Check this box to send the to the distributor attached to the submission or policy. The is sent to the designated primary contact for the company. If no primary contact has been designated, the is sent to the first user created for the company. When checked, this option allows the user to edit the Users list, as well as the checkboxes for Include Submission Creator, Include Client, and Include Distributor

120 Version Configuration Settings Page 115 before sending the . The user is also able to manually add additional addresses to the Additional To, Cc, and Bcc fields. If unchecked, the selected recipients are displayed, but cannot be edited. Note: Depending on the option selected in the Sending field on the Master Cover - Policy Settings page, either a single will be sent, or a separate copy of the will be sent for every address in the To and Additional To fields. If separate copies of the are sent, recipients listed in the Cc and Bcc fields may receive multiple copies of s. To review the options available for the Sending field, see the Policy Settings section.

121 Version Configuration Settings Page 116 The Send Criteria panel defines when the is available to users in the submission/policy form. Trigger Policy Transaction Types A trigger can be defined to control if the is available or not. If the trigger does not evaluate as true, the template is not shown in the New window when sending an . Select the transaction types for which the should be available.

122 Version Configuration Settings Page 117 Policy Transaction Statuses Security Roles Select the transaction statuses for which the should be available. Select the user security roles for which the should be available. Once an has been sent, a copy is stored in the submission/policy form. The selected security roles also determine if the user can view the stored s. Note: The is only available if the transaction and user match at least one selected option in each group. At least one option must be selected in each group or the is never shown. Once a manual is sent, a copy is stored in the s list within the submission. These s are visible to all authorized users who sent the , were recipients of the , or who have at least one of the security roles defined in the E- mail History View Criteria panel. 3. Click Add to save the settings but remain on the page, click Add & Close to save the settings and return to the configurations list, or click Close to return to the configurations list without saving the settings. 4. The following panels are added once the configuration has been saved.

123 Version Configuration Settings Page 118 The can be sent to additional recipients defined in the workflow. The recipients are stored in a field, which may be predefined or provided by the user, and pulled into the when the users begins the send process. A trigger can be defined to determine if each group is included. Each group can contain multiple addresses, separated by commas or semi-colons. Spaces will be ignored. Any invalid addresses must be removed or corrected by the user before sending, if Allow Manual Override is enabled for the recipients. If the user cannot remove the invalid addresses, they will need to contact an administrator. a. To add a group, click Create. The Recipient Group window opens. b. Complete the necessary information. Fields marked with a red asterisk * are required. Description Enter a description for the group.

124 Version Configuration Settings Page 119 Trigger Field Select a trigger. The group will only be included if the trigger evaluates as true, or if no trigger is selected. Select the field that will contain the recipient addresses. The list includes Textbox, Text Area, Textbox ( ), and Label fields from the workflow attached to the current master cover. c. Click Save & New to save the recipient group and clear the form to add a new group, click Save & Close to save the group and close the window, or click Close to close the window without saving the group. Active Created By Last Modified By Marks the configuration as active and available for use. If unchecked, any existing s sent with this configuration remain attached to any submissions or policies, but the configuration cannot be used for new s. Identifies the date and time the configuration was created, and the user who created it. Identifies the last date and time the configuration was changed, and the user who made the changes. 5. Click Save to save the settings but remain on the page, click Save & Close to save the settings and return to the configurations list, or click Close to return to the configurations list without saving the settings.

125 Version Configuration Settings Page 120 Viewing and Modifying an Configuration With the master cover selected, click the Configurations item in the Screens widget. For instructions on finding and viewing a master cover, see the section on Viewing and Modifying a Master Cover. Product Status Identifies the product associated with the master cover. Identifies the current status of the master cover. The Configurations panel displays all configurations currently attached to the master cover.

126 Version Configuration Settings Page 121 Tip: By default, only Active configurations are displayed. Clear the filter in the Status column to view all configurations. 1. Click a link in the Name column to view the configuration details. 2. See the sections on Creating an Automatic Configuration or Creating a Manual Configuration for detailed descriptions of the fields. All fields may be edited, if necessary. 3. Click Save to save the settings but remain on the page, click Save & Close to save the settings and return to the configurations list, or click Close to return to the configurations list without saving the settings. Deactivating an Configuration With the master cover selected, click the Configurations item in the Screens widget. For instructions on finding and viewing a master cover, see the section on Viewing and Modifying a Master Cover. Product Status Identifies the product associated with the master cover. Identifies the current status of the master cover.

127 Version Configuration Settings Page 122 The Configurations panel displays all configurations currently attached to the master cover. Tip: By default, only Active configurations are displayed. Clear the filter in the Status column to view all configurations. 1. Locate the configuration or configurations to be deactivated. If there are a large number of available configurations, see the Using Grids section of the User Guide - Introduction document for help on finding the appropriate configurations. 2. Check the boxes for all configurations to be deactivated. 3. Click Deactivate, then confirm the deactivation when prompted to do so. All selected configurations are deactivated. If the configurations list is still defaulted to only show active configurations, they disappear from the list. Tip: Individual configurations can also be deactivated or reactivated directly through the configuration record. See the section on Viewing and Modifying an Configuration for details.

128 Version Configuration Settings Page 123 Documents / Forms Documentation is an important part of the insurance process. Document templates can be built in Microsoft Word, attached to the master cover, and then generated from within the submission/policy form, manually or automatically. When the document is generated, placeholders in the template are automatically replaced with the relevant data from the submission or policy. Logic structures can be used to include or exclude content, from individual words to entire sections. "Associated" documents can be attached to a "Master" document, and are generated at the same time as the master. The master and all associated documents are combined into one output file. All generated documents are logged within the submission or policy for reference, or draft versions may be generated for review, which are not attached. Adding a Document or Form With the master cover selected, click the Documents / Forms item in the Screens widget. For instructions on finding and viewing a master cover, see the section on Viewing and Modifying a Master Cover. Product Identifies the product associated with the master cover.

129 Version Configuration Settings Page 124 Status Identifies the current status of the master cover. The Master Document panel displays all documents currently attached to the master cover. Tip: By default, only Active documents are displayed. Clear the filter in the Status column to view all documents. 1. Click Create. The Master Cover - Documents/Forms page opens. Product Status Identifies the product associated with the master cover. Identifies the current status of the master cover.

130 Version Configuration Settings Page Fill in the necessary information. Document Name Document Template Enter the name of the document. This name is used in the Master Document list, as well as in the New Document window when printing from the submission/policy form. Select a template for the document. The template should be created and uploaded to the system before being attached to a master cover. Documents can be uploaded through the Document Templates section of the Product Design menu. Refer to the Managing Document Templates section of the User Guide - Product Design document for full instructions on managing templates. Trigger A trigger can be defined to control if the document should be available or not. If the trigger does not evaluate as true, the document is not shown in the New Document window when printing from the submission/policy form.

131 Version Configuration Settings Page 126 Description Effective Period Automatically Generate Document A description can be entered to provide information about the document. This description is only visible here in the configuration. When attaching time-sensitive documents, a date range can be provided. This document is only available during the defined period. When checked, this document is automatically generated and attached to the form when the submission goes into quoted status or the policy is bound, depending on the settings below. Whenever the submission or policy is changed to Quoted, Bound, or Rescinded status, the system checks the master cover for any attached documents with this option checked. Each of the documents available for that specific combination of Transaction and Status are generated and attached to the Documents/Forms panel of the submission or policy. The Security Role of the user does not restrict the automatic generation of documents. However, a user is only able to see documents available to their security roles. Any documents the user cannot see are still generated and attached, ready for any other user who views the submission or policy with the necessary roles. Documents that are set for automatic generation can also be attached to automatic e- mails that are being sent at the time of generation. See the Configurations section for details on attaching automatically generated files.

132 Version Configuration Settings Page 127 The transaction, status, and security role panels define when the document should be available for printing in the submission/policy form. If the document is set to be generated automatically, these settings determine when it is generated. Policy Transaction Types Policy Transaction Statuses Select the transaction types for which the document should be available. Select the transaction statuses for which the document should be available. Auto-

133 Version Configuration Settings Page 128 matic generation of documents only applies to Quoted and Bound statuses. Security Roles Select the user security roles for which the document should be available. Once a document has been generated, a copy is stored in the submission/policy form. The selected security roles also determine if the user can view the stored documents. Note: The document is only available or generated automatically if the transaction and user match at least one selected option in each group. At least one option must be selected in each group or the document is never available. 3. Click Add to save the document but remain on the page, click Add & Close to save the document and return to the Master Document list, or click Close to return to the Master Document list without saving the document. 4. Once a document configuration has been saved, the Associated Documents panel becomes available. This allows additional documents to be associated with the master document. These documents will be generated at the same time as the master, and combined with the master into one output document. When a transaction has more than one quote version, an associated document can be generated from each one. Click Add to add documents. The Associated Document window opens.

134 Version Configuration Settings Page 129 Document Template Sequence Select an available document template. Enter a Sequence number. This will determine the order in which the associated documents will be added to the output file after the master document, with lower numbers appearing first. When Generate For Each Quote Version is checked, the Sequence may be handled differently. The system will arrange all associated documents by their Sequence number and then partition this arrangement into segments. Each segment contains one or more sequential associated documents that have Generate for Each Quote Version either all checked or all unchecked. Segments where Generate for Each Quote Version is unchecked are referred to as non-repeating segments. Segments where Generate for Each Quote Version is checked are referred to as repeating segments. Associated documents in non-repeating segments are generated just once from the quote version used to generate the master document. Associated documents in repeating segments are generated for each applicable quote version, grouped by Version Number, then sorted by Sequence. See the example below for more details. Tip: It is advisable to leave gaps between the sequence numbers, such as 5, 10, 15. This allows new items to be added to the list at a later date, inserted between existing items. Otherwise, the sequence numbers of existing items will need to be changed to allow for the new

135 Version Configuration Settings Page 130 addition. Trigger Generate For Each Quote Version A Trigger can be selected to control if the associated document will be included. If the trigger does not evaluate as true, the associated document will not be included in the output document. This will not affect the master document or any other associated documents, including associated documents for other quote versions. This option is available when Allow Quote Versions is checked in the Master Cover - Policy Settings page. This allows multiple copies of an associated document to be generated for different quote versions. This is useful when the output document is intended to compare the details of multiple quote versions. When checked, a copy of the associated document will be generated from each quote version where the status matches one of those selected in the master document configuration. The documents will be generated in order of increasing Version Number. When unchecked, the associated document will only be generated for the quote version used to generate the output document. See the example below for more details. Click Save & New to save the associated document and clear the form to add a new document, click Save & Close to save the document and close the window, or click Close to close the window without saving the document. Click Delete to remove a saved associated document. Example: Consider a master document with eight associated documents, Associated Document A to H. This master document belongs to a transaction that has two other quote versions for a total of three versions. The user initiates the generation of the master document from Version 3. The system generates the master document using the information from Version 3.

136 Version Configuration Settings Page 131 The system arranges all associated documents in increasing order based on their Sequence number and partitions them into repeating and non-repeating segments as shown in the table below. Document Sequence Number Generate for Each Quote Version Segment # Master Document 1 Associated Document A 1 Unchecked 2 (non-repeating) Associated Document B 2 Checked Associated Document C 3 Checked 3 (repeating) Associated Document D 4 Checked Associated Document E 5 Unchecked Associated Document F 6 Unchecked Associated Document G 7 Checked Associated Document H 8 Checked 4 (non-repeating) 5 (repeating) Segment 1 is the Master Document. This is a separate, non-repeating segment, and is generated from the quote version used to initiate the document generation. The system then moves to segment 2. Because it is a non-repeating segment, it generates Associated Document A from the quote version used to initiate the document generation. The system then moves to segment 3. Because it is a repeating segment, it generates Associated Documents B, C and D from each of the three versions. The documents are grouped by Version Number, Version 1, Version 2 and Version 3, and sorted by Sequence Number within each group. The system generates each segment in order of increasing Version Number as follows: Version 1 is first used to generate Document B, then Document C, then Document D.

137 Version Configuration Settings Page 132 Version 2 is then used to generate Document B, then Document C, then Document D. Version 3 is then used to generate Document B, then Document C, then Document D. The system then moves to segment 4. Because it is a non-repeating segment, it generates Associated Documents E and F from the quote version used to initiate the document generation. The system then moves to segment 5. Because it is a repeating segment, it generates Associated Documents G and H from each of the three versions. The documents are grouped by Version Number, Version 1, Version 2 and Version 3, and sorted by Sequence Number within each group. The system generates each segment in order of increasing Version Number as follows: Version 1 is first used to generate Document G, then Document H. Version 2 is then used to generate Document G, then Document H. Version 3 is then used to generate Document G, then Document H. The structure of the output document is illustrated below. The Document column lists the order in which each document appears in the output document. The Version Number column specifies which quote version was used to generate the associated document. The Segment # column identifies the segments as listed in the table above. Document Version Number Segment # Master Document 3 1 Associated Document A 3 2

138 Version Configuration Settings Page 133 Associated Document B Associated Document C 1 Associated Document D Associated Document B Associated Document C Associated Document D Associated Document B Associated Document C Associated Document D Associated Document E Associated Document F Associated Document G Associated Document H Associated Document G Associated Document H Associated Document G Associated Document H Any versions whose status does not match those selected in the Status Selection panel of the master document configuration would not be included. If a trigger were to evaluate to false for any version of an associated document, that instance of the document

139 Version Configuration Settings Page 134 would be omitted without affecting any other instances. Viewing and Modifying a Document or Form With the master cover selected, click the Documents / Forms item in the Screens widget. For instructions on finding and viewing a master cover, see the section on Viewing and Modifying a Master Cover. Product Status Identifies the product associated with the master cover. Identifies the current status of the master cover.

140 Version Configuration Settings Page 135 The Master Document panel displays all documents currently attached to the master cover. Tip: By default, only Active documents are displayed. Clear the filter in the Status column to view all documents. 1. Click a link in the Document Name column to view the document details. 2. See the section on Adding a Document or Form for a detailed descriptions of the fields. All fields may be edited, if necessary. To edit or delete an Associated Document, click a link in the Document Template column. Make any necessary changes and click Save & New to save the changes and clear the form to add a new document, click Save & Close to save the changes and close the window, or click Close to close the window without saving the changes. Click Delete to remove a saved associated document. The Status panel is added once the document has been saved. Active Marks the document as active and available for use. If unchecked, any existing documents generated with this configuration remain attached to any submissions or policies, but the configuration cannot be used for new documents.

141 Version Configuration Settings Page 136 Created By Last Modified By Identifies the date and time the document was created, and the user who created it. Identifies the last date and time the document was changed, and the user who made the changes. 3. Click Save to save the document but remain on the page, click Save & Close to save the document and return to the Master Document list, or click Close to return to the Master Document list without saving the document. Deactivating a Document or Form With the master cover selected, click the Documents / Forms item in the Screens widget. For instructions on finding and viewing a master cover, see the section on Viewing and Modifying a Master Cover. Product Status Identifies the product associated with the master cover. Identifies the current status of the master cover.

142 Version Configuration Settings Page 137 The Master Document panel displays all documents currently attached to the master cover. Tip: By default, only Active documents are displayed. Clear the filter in the Status column to view all documents. 1. Locate the document or documents to be deactivated. If there are a large number of available documents, see the Using Grids section of the User Guide - Introduction document for help on finding the appropriate documents. 2. Check the boxes for all documents to be deactivated. 3. Click Deactivate, then confirm the deactivation when prompted to do so. All selected documents are deactivated. If the documents list is still defaulted to only show active configurations, they disappear from the list. Tip: Individual documents can also be deactivated or reactivated directly through the configuration record. See the section on Viewing and Modifying a Document or Form for details.

143 Version Configuration Settings Page 138 Rates Rates are a vital part of any master cover. The Rates section defines a series of premium calculation rules which determine precisely what premiums are applied to a submission when a quote is requested. The quote calculation itself has a specific sequence of events which could affect the calculations, click here for more information. For additional information on rates, including more examples, see Rates - Details and Examples. Creating a Rate With the master cover selected, click the Rates item in the Screens widget. For instructions on finding and viewing a master cover, see the section on Viewing and Modifying a Master Cover. Product Status Identifies the product associated with the master cover. Identifies the current status of the master cover.

144 Version Configuration Settings Page 139 Select a Quote Option to view the rates defined for that option. The Rate Configuration panel displays all rates under the selected Quote Option. 1. Click in the field marked Please click here to add new row. 2. Select a Premium Type. All rates and charges for the same premium type are accumulated as calculations are completed. The premium type must be created before being attached to a master cover. See Premium Types section of the User Guide - Product Design document for instructions on creating premium types.

145 Version Configuration Settings Page Select a Rate Type to define what type of calculation is to be performed for this entry. All calculations for the same premium type and sequence number are performed in a specific order (see Sequence below). Each calculation is performed on the accumulated value of all preceding calculations for the same premium type and sequence number. Rate The amount in the Driver Field is multiplied by the Amount or Rate field. The result is added to the accumulated value. Multiplier The accumulated value is multiplied by the Amount or Rate field. If a Driver Field is specified, then that amount is multiplied by the Amount or Rate field, with the result being multiplied by the accumulated value. Flat Amount The amount in the Amount or Rate field is added to any accumulated value. The Driver Field is not used. Minimum If the accumulated value for this premium type and sequence number is less than the amount in the Amount or Rate field, it is increased to the specified amount. Discount or Surcharge The Amount or Rate is calculated from the accumulated value as either a discount or surcharge, with numbers from zero to one providing a discount and numbers greater than one resulting in a surcharge. If a Driver Field is also defined, that amount is calculated from the accumulated value the same way, but separate from the Amount or Rate. The calculated values for each are then added to or subtracted from the original accumulated value. Example: A final value of 0.8 results in a 20% discount. A final value of 1.3 results in a 30% surcharge. Note: The Discount or Surcharge type does not work with premium grids.

146 Version Configuration Settings Page Select a Driver Field, if required by the Rate Type. Only fields within the attached workflow that have been designated as Rate Driver fields are available. See Managing Fields section of the User Guide - Product Design document for instructions on configuring fields. 5. Enter an Amount or Rate, suitable to the selected Rate Type. 6. The Attachment and Limit fields can be used together or separately to define what portion of the Driver Field value should be used for the calculations in the selected entry. Both fields are optional. When an Attachment value is provided, only the Driver Field amount exceeding the value is used. If the amount is less than or equal to the Attachment value, the amount is zero. The Limit value is the maximum amount that is used from the Driver Field. If both fields are provided, the calculations are done on the portion of the Driver Field that falls between the two values. Examples: If the Attachment value is 10,000, and the Driver Field equals 15,000, the calculations are based on a value of 5,000. If the Limit value is 25,000, and the Driver Field equals 30,000, the calculations are based on a value of 25,000. If the Attachment value is 10,000, the Limit value is 25,000, and the Driver Field equals 30,000, the calculations are based on a value of 15, A Trigger Name can be selected to control the entry. If the trigger does not evaluate as true, the calculation for this entry is not applied. If no trigger is selected, the calculation for this entry is always applied. 8. A Sequence number can be entered. This is used to control the order in which entries are calculated. Entries without sequence numbers are processed first, followed by sequenced entries from the lowest value to the highest.

147 Version Configuration Settings Page 142 Tip: It is advisable to leave gaps between the sequence numbers, such as 5, 10, 15. This allows new items to be added to the list at a later date, inserted between existing items. Otherwise, the sequence numbers of existing items must be changed to allow for the new addition. Calculations start with the premium type that has the lowest initial sequence number (or no sequence number), and all entries for that premium type are completed before proceeding to the premium type with the next-lowest initial sequence number. If any rate calculations are to be based on the calculated results of another premium type, the initial sequence numbers should be kept unique to ensure the proper order of the calculations. For each premium type, all entries with the same sequence number are handled according to Rate Type in the following order: a. Rate b. Flat Amount c. Discount or Surcharge d. Multiplier e. Minimum All entries with the same premium type, sequence number, and rate type are handled as follows: Rates Flat Amount Discount or Surcharge Each rate is calculated separately and added to the accumulated value for the premium type and sequence number. Each amount is added to the accumulated value for the premium type and sequence number. Multiple entries are combined to determine a total discount or total surcharge, which is applied to the accumulated value for the premium type and sequence number.

148 Version Configuration Settings Page 143 Multiplier Minimum Each multiplier is applied separately. Only one minimum should be applied to a single sequence number. 9. The Effective Date and Valid Until Date fields can be used together or separately to control when the entry should be applied. If the effective date of the transaction is before the effective date of the entry or after the valid until date of the entry, the calculation for this entry is not applied. 10. Press the Tab key from the Valid Until Date field or click outside the table to add the item to the list. The item is highlighted in yellow to indicate that it has not been accepted yet. 11. Repeat steps 1 to 10 to add additional entries. 12. Once all entries have been added, right-click inside the table and select Accept All Changes. This saves the current table. 13. Click Save to save the changes. 14. Additional rates can be added to the same Quote Option, or a different Quote Option can be selected. Viewing and Modifying a Rate With the master cover selected, click the Rates item in the Screens widget. For instructions on finding and viewing a master cover, see the section on Viewing and Modifying a Master Cover.

149 Version Configuration Settings Page 144 Product Status Identifies the product associated with the master cover. Identifies the current status of the master cover. Select a Quote Option to view the rates defined for that option. The Rate Configuration panel displays all rates currently set for the master cover. 1. Double-click on any field in the table to open it for editing. See the section on Creating a Rate for a detailed description of the fields. 2. Once all changes have been made, click outside the table. The edited rates are highlighted in yellow. 3. Right-click inside the table and select Accept All Changes. This saves the current table.

150 Version Configuration Settings Page Click Save to save any changes. Deleting a Rate A rate can be deleted from the master cover. Any current submissions or policies are unaffected, and submissions that are already quoted can be bound, but recalculating an existing submission or any new transactions does not include the deleted rate. With the master cover selected, click the Rates item in the Screens widget. For instructions on finding and viewing a master cover, see the section on Viewing and Modifying a Master Cover. Product Status Identifies the product associated with the master cover. Identifies the current status of the master cover. Select a Quote Option to view the rates defined for that option.

151 Version Configuration Settings Page 146 The Rate Configuration panel displays all rates currently set for the master cover. 1. To remove list items, right-click on the item in the table, and select Delete. The item is highlighted in red, and is removed when the list is saved. 2. Right-click inside the table and select Accept All Changes. This saves the current table. 3. Click Save to save any changes.

152 Version Configuration Settings Page 147 Rate Rules Evaluations A master cover can be configured to use different premium values for cancellation and reinstatement transactions. This can be accomplished by configuring rate rules. A Rate Rule allows you to specify a driver field that should be used when the system calculates premium for the selected transaction type. Notes: Rate rules are not compatible with premium grids and should not be used with any workflow that contains one. This feature does not support all workflow features, and is specifically intended for use with integration configurations that use a Policy Decisions integration type. Creating a Rate Rule With the master cover selected, ensure that Rule Evaluation is selected for at least one transaction type in the Coverage Calculation Methods panel on the Master Cover - Policy Settings page. Click on Rate Rules Evaluation in the Screens widget. For instructions on finding and viewing a master cover, see the section on Viewing and Modifying a Master Cover. Product Status Identifies the product associated with the master cover. Identifies the current status of the master cover.

153 Version Configuration Settings Page 148 The Rate Rules panel displays all the rate rules that have been configured for the master cover.

154 Version Configuration Settings Page Click Add. The Rate Rule window opens. Premium Type Driver Field Policy Transaction Types Select the premium type whose value will be taken from the workflow. If more than one rate rule is created for the same premium type, the system will add the premium values produced by each rule. Select a field whose value will be used as the Premium Type s value. Only fields within the attached workflow that are not grid fields and that have been designated as Rate Driver fields are available. Select the transaction types where this rule should be applied.

155 Version Configuration Settings Page Click Save to save the rate rule and remain in the window, click Save & New to save the rule and clear the form to add a new rule, click Save & Close to save the rule and return to the Rate Rules Evaluation page, or click Close to close the Rate Rule window without saving the rule. Once the rate rule has been saved, the Delete button can be used to delete the rule. Viewing and Modifying a Rate Rule With the master cover selected, ensure that Rule Evaluation is selected for at least one transaction in the Coverage Calculation Methods panel on the Master Cover - Policy Settings page. Click on Rate Rules Evaluation in the Screens widget. For instructions on finding and viewing a master cover, see the section on Viewing and Modifying a Master Cover. Product Status Identifies the product associated with the master cover. Identifies the current status of the master cover.

156 Version Configuration Settings Page 151 The Rate Rules panel displays all the rate rules that have been configured for the master cover. 1. Click a link in the Premium Type column to view the rate rule applied to that premium type. The Rate Rule window opens. 2. For a description of the fields, see the Creating a Rate Rule section. 3. Click Save to save the rate rule and remain in the window, click Save & New to save the rule and clear the form to add a new rule, click Save & Close to save the rule and return to the Rate Rules Evaluation page, or click Close to close the Rate Rule window without saving the rule. The Delete button can be used to delete the rule. Deleting a Rate Rule With the master cover selected, ensure that Rule Evaluation is selected for at least one transaction in the Coverage Calculation Methods panel on the Master Cover - Policy Settings page. Click on Rate Rules Evaluation in the Screens widget. For instructions on finding and viewing a master cover, see the section on Viewing and Modifying a Master Cover.

157 Version Configuration Settings Page 152 Product Status Identifies the product associated with the master cover. Identifies the current status of the master cover. The Rate Rule panel displays all the rate rules that have been configured for the master cover. 1. In the first column, check the box of each row that corresponds to a rate rule to be deleted. 2. Click Delete, then confirm the deletion when prompted to do so. A rate rule can also be deleted by clicking on Delete in the Rate Rule window.

158 Version Configuration Settings Page 153 Validation & Workflow Actions As users navigate through the submission process, the system regularly checks the content of the submission against a series of defined rules. These rules can trigger warnings, require changes to the data, or require intervention by the Underwriters or other authorized users. Different types of validations are performed at different points in the workflow, such as while navigating through the workflow, when calculating a quote, or when trying to bind the policy. The quote calculation itself has a specific sequence of events, detailed here. General Settings The Validation and Workflow Actions page is used to define when certain actions are taken throughout the workflow, and what validations are performed in relation to those actions. With the master cover selected, click the Validation & Workflow Actions item in the Screens widget. For instructions on finding and viewing a master cover, see the section on Viewing and Modifying a Master Cover. Product Status Identifies the product associated with the master cover. Identifies the current status of the master cover.

159 Version Configuration Settings Page 154 The Validation Rules panel displays all validation rules currently set for the master cover. Click Create to add a new rule, or click a link in the Type column to edit or delete a rule. For more information on a trigger, click the link in the Trigger column to open a new tab or new window with the trigger details. Calculate Quote Select the pages in the workflow where the quote process should be run. If the transaction is in Incomplete status, when the user clicks Save and Refresh, Next, Next Row, or Previous Row on one of the selected pages, the system calculates all calculated fields, calculates the premium for the current settings in the transaction, and determ-

160 Version Configuration Settings Page 155 ines the appropriate limits, deductibles, and insuring conditions. If the transaction is in Quoted or Underwriting Required status, the quote calculations may be performed or the transaction may return to Incomplete status, depending on the Set Transaction Status to Incomplete if Quoted Submission is Modified setting. In addition to the quote calculations, any Validation Rules linked to the quote process are checked. Conditionally Restrict Calculate Quote Trigger The quote calculations on the selected screens can be made conditional. When this option is unchecked, the quote calculations are not restricted. When this option is checked, the trigger selected in the Trigger field is evaluated to determine if the quote should be calculated or not. When Conditionally Restrict Calculate Quote is checked, a trigger can be selected to control if the quote calculations for the selected screens are performed or not. If the trigger evaluates as true, the quote is calculated. If the trigger evaluates as false, the quote is not calculated. Depending on the Set Transaction Status to Incomplete if Quoted Submission is Modified option, the transaction may be set back to Incomplete status, or certain actions and features may be disabled until the quote is recalculated. Tip: The conditional quote settings are commonly used to prevent unnecessary calculations when working with out of sequence endorsements and adjustments. The trigger can reference the Is Out of Sequence system field to determine if the current transaction is out of sequence. Click Save to save the settings on the page.

161 Version Configuration Settings Page 156 Creating a Validation Rule With the master cover selected, click the Validation & Workflow Actions item in the Screens widget. For instructions on finding and viewing a master cover, see the section on Viewing and Modifying a Master Cover. Product Status Identifies the product associated with the master cover. Identifies the current status of the master cover. The Validations panel displays all validation rules currently set for the master cover.

162 Version Configuration Settings Page Click Create. The Master Cover - Validation Rules page opens. Product Status Identifies the product associated with the master cover. Identifies the current status of the master cover. 2. Fill in the necessary information. Type Select what type of validation is to be performed for this rule. Bind Validation Bind Validation rules determine if all required information has been provided and is valid before binding a policy. Bind Validation rules are checked whenever a user attempts to Bind a submission.

163 Version Configuration Settings Page 158 If the conditions of this rule are met, the attached message is displayed and the user must correct the relevant information before attempting to Bind the submission again. Compliance Compliance rules are used to identify details in the submission that may not comply with international restrictions. The attached trigger may be set to check specific conditions in the submission form, or may perform a compliance scan against one or more lists of restricted entities. Referral rules are validated when the Calculate Quote process is activated, as defined in the Actions panel of the Validations and Actions page. The Screens and Grids field below displays the selected screens for reference. If the conditions for this rule are met, the submission goes into Underwriting Required status. The attached message is displayed and the user has the options to make changes, or to click Request Quote and send the submission into Referred status for review and approval by a user with Compliance authority. If it is an underwriter user who triggers the validation, the system may bypass the Underwriting Required status and go directly to Referred. Data Validation Data Validation rules determine if entries in the submission form meet requirements. These can be used to check if values do not meet minimum or maximum requirements, if the choice in one field requires specific answers in related fields, or any other restriction that must be applied to data in the form. Data Validation rules can be applied to individual screens in the workflow, as well as grids within each screen (see the Screens and Grids option below). If the rule is triggered on a workflow screen for an unbound transaction, the submission is returned to Incomplete status. The attached message is displayed and the user must correct the relevant information. If the transaction is bound, the status will not change. If the rule is triggered in a grid detail window, the message is displayed but the transaction

164 Version Configuration Settings Page 159 status is not changed. The Save & Close and Save & New buttons will save the data but will not navigate away from the current record. The user can still close the window or navigate to other records with the Next or Previous buttons. If the user leaves the record, the message will not be displayed again unless triggered again, and will not block the user in the workflow screens. For this reason, any rules applied to a grid can also be applied to the parent screen to ensure that the user cannot proceed in the workflow with invalid data. Note: The system has its own warnings for when users do not complete required fields or if they enter data in the wrong format. Data Validation should be used for items that are not caught by the system. Manual Bind Manual Bind rules are used to prevent users from binding a policy under circumstances that require approval from an authorized user. Referral rules are validated when the Calculate Quote process is activated, as defined in the Actions panel of the Validations and Actions page. The Screens and Grids field below displays the selected screens for reference. If the conditions for this rule are met, the attached message is displayed. However, instead of a Bind button, the user has a Request Bind button. If they click Request Bind, the status changes to Bind Requested and only the Underwriter or other authorized user is able to bind the policy. Note: Authorized users do not see the Request Bind button. In both Quoted and Bind Requested statuses, they have the Bind button. Quote Validation Quote Validation rules are checked whenever a quote is calculated or issued, whether triggered manually or automatically. These are used to verify that the submission includes all information required to generate a valid quote. If the conditions of this rule are met, the attached message is displayed and the submission returns to Incomplete status. The user is able to navigate the submission form normally, but

165 Version Configuration Settings Page 160 they must correct the relevant information before a quote can be successfully generated. Note: The Bypass Quote Validations on Issue Quote option in the Policy Settings page of the master cover causes all Quote Validations to be ignored when a user manually issues a quote. Referral Referral rules are used to identify details in the submission that require review and manual approval by the Underwriter. Referral rules are validated when the Calculate Quote process is activated, as defined in the Actions panel of the Validations and Actions page. The Screens and Grids field below displays the selected screens for reference. If the conditions for this rule are met, the submission goes into Underwriting Required status. The attached message is displayed and the user has the options to make changes, or to click Request Quote and send the submission into Referred status for review by the Underwriter or other authorized user. If it is an underwriter user who triggers the validation, the system may bypass the Underwriting Required status and go directly to Referred. Special Alert This option is not in use. Warning Warnings are used to provide information to a user. They do not prevent the user from proceeding with the submission. Warning rules can be applied to individual screens in the workflow, as well as grids within each screen (see the Screens and Grids option below). If the conditions of this rule are met, the attached message is displayed. No action is required for this message, and the user can continue normally. Once a warning is activated on one screen in the workflow, it appears on all screens until the cause of the warning is removed. If a warning is activated within a grid detail screen, it will only be displayed until the user leaves that entry.

166 Version Configuration Settings Page 161 Message Code Enter a Message to be displayed at the top of the screen when the conditions for this rule are met. A Code can be entered for integration with external systems. Screens and Grids Check each screen and grid where the rule should be applied. Grids are presented as the screen name followed by the grid name. This field can only be edited for Warning and Data Validation rules. For rules based on the Get Quote process, this feature displays the screens selected in the Actions panel of the Validations and Actions page. This field is not shown for rule types that are linked to other actions. Trigger Name Select a Trigger to set the conditions for the rule. If the trigger evaluates as true, the rule is applied. If no trigger is specified, the rule is always applied. Triggers should always be included for rules that stop the user from proceeding, or it becomes impossible to complete the submission process. Effective Date The date fields for the Effective Date can be used together or separately to control when the

167 Version Configuration Settings Page 162 rule is applied. If the effective date of the transaction is before the beginning date of the rule or after the end date of the rule, the rule is not applied. 3. Click Add to save the rule but remain on the page, click Add & New to save the rule and clear the form to enter additional rules, click Add & Close to save the rule and return to the rules list, or click Close to return to the rules list without saving the rule. Viewing and Modifying a Validation Rule With the master cover selected, click the Validation & Workflow Actions item in the Screens widget. For instructions on finding and viewing a master cover, see the section on Viewing and Modifying a Master Cover. Product Status Identifies the product associated with the master cover. Identifies the current status of the master cover.

168 Version Configuration Settings Page 163 The Validations panel displays all validation rules currently set for the master cover. 1. Click a link in the Type column to view the rule details. 2. See the section on Creating a Validation Rule for a detailed description of the fields. All fields may be edited, if necessary. 3. Click Save to save any changes and remain on the page, click Save & Close to save and return to the rules list, or click Close to return to the rules list without saving any changes. Deleting a Validation Rule With the master cover selected, click the Validation & Workflow Actions item in the Screens widget. For instructions on finding and viewing a master cover, see the section on Viewing and Modifying a Master Cover.

169 Version Configuration Settings Page 164 Product Status Identifies the product associated with the master cover. Identifies the current status of the master cover. The Validation Rules panel displays all validation rules currently set for the master cover. 1. Click a link in the Type column to view the rule details. 2. Click Delete, then confirm the deletion when prompted to do so.

170 Version Configuration Settings Page 165 Insuring Conditions Insuring Conditions are preset blocks of legal text (clauses) that define the conditions of insurance depending on various factors in the submission. Using triggers, conditions can be included or excluded from the Insuring Conditions field based on the choices and data the user has entered in the submission form, all determined during the calculation of a quote. The quote calculation itself has a specific sequence of events which could affect the calculations, click here for more information. Adding an Insuring Condition With the master cover selected, click the Insuring Conditions item in the Screens widget. For instructions on finding and viewing a master cover, see the section on Viewing and Modifying a Master Cover. Product Status Identifies the product associated with the master cover. Identifies the current status of the master cover.

171 Version Configuration Settings Page 166 Select a Quote Option to view the insuring conditions defined for that option. The Insuring Conditions panel displays all clauses under the selected Quote Option. 1. Click in the field marked Please click here to add new row. 2. The clause can be associated to a specific Premium Type. Select All Premium Types to make the clause independent of the premium type. 3. Select a Condition Type. Standard All Standard conditions for the selected Premium Type are displayed as long as no Override conditions are displayed for the same Premium Type.

172 Version Configuration Settings Page 167 Override If any Override condition is displayed for a Premium Type, it replaces all Standard conditions for the associated Premium Type. Triggers should be defined for Override conditions or they are always displayed, and always replace the associated Standard conditions. 4. Select the Clause Name containing the necessary text. 5. Select a Trigger Name to set the conditions for inclusion of this clause. If the trigger evaluates as true, the clause is added to the Insuring Conditions field. If no trigger is specified, the clause is always included. 6. A Code can be entered for integration with external systems. 7. Enter a Sequence number to determine in what order the clauses appear in the Insuring Conditions field. Tip: It is advisable to leave gaps between the sequence numbers, such as 5, 10, 15. This allows new items to be added to the list at a later date, inserted between existing items. Otherwise, the sequence numbers of existing items must be changed to allow for the new addition. 8. The Effective Date and Valid Until Date fields can be used together or separately to control when the clause is included. If the effective date of the transaction is before the effective date of the clause or after the valid until date of the clause, the clause is not included. 9. Press the Tab key from the Valid Until Date field or click outside the table to add the item to the list. The item is highlighted in yellow to indicate that it has not been accepted yet. 10. Repeat the previous steps to add additional entries. 11. Once all entries have been added, right-click inside the table and select Accept All Changes. This saves the current table. 12. Click Save to save the changes.

173 Version Configuration Settings Page Additional insuring conditions can be added to the same Quote Option, or a different Quote Option can be selected. Viewing and Modifying an Insuring Condition With the master cover selected, click the Insuring Conditions item in the Screens widget. For instructions on finding and viewing a master cover, see the section on Viewing and Modifying a Master Cover. Product Status Identifies the product associated with the master cover. Identifies the current status of the master cover. Select a Quote Option to view the insuring conditions defined for that option.

174 Version Configuration Settings Page 169 The Insuring Conditions panel displays all clauses currently attached to the master cover. 1. Double-click on any field in the table to open it for editing. See the section on Adding an Insuring Condition for a detailed description of the fields. 2. Once all changes have been made, click outside the table. The edited conditions are highlighted in yellow. 3. Right-click inside the table and select Accept All Changes. This saves the current table. 4. Click Save to save any changes. Deleting an Insuring Condition With the master cover selected, click the Insuring Conditions item in the Screens widget. For instructions on finding and viewing a master cover, see the section on Viewing and Modifying a Master Cover.

175 Version Configuration Settings Page 170 Product Status Identifies the product associated with the master cover. Identifies the current status of the master cover. Select a Quote Option to view the insuring conditions defined for that option.

176 Version Configuration Settings Page 171 The Insuring Conditions panel displays all clauses currently attached to the master cover. 1. To remove list items, right-click on the item in the table, and select Delete. The item is highlighted in red, and is removed when the list is saved. 2. Right-click inside the table and select Accept All Changes. This saves the current table. 3. Click Save to save any changes.

177 Version Configuration Settings Page 172 Taxes & Fees Once all rates and charges have been calculated for a particular Premium Type, Taxes & Fees can be applied that are displayed separately in the Premium column of the Quote Summary window. The quote calculation itself has a specific sequence of events which could affect the calculations, click here for more information. Each tax or fee can be conditional, using triggers to determine if it should be applied or not. This can be used to create localized taxes for countries or states, or special handling fees depending on settings in the submission. Adding a Tax or Fee With the master cover selected, click the Taxes & Fees item in the Screens widget. For instructions on finding and viewing a master cover, see the section on Viewing and Modifying a Master Cover. Product Status Identifies the product associated with the master cover. Identifies the current status of the master cover.

178 Version Configuration Settings Page 173 The Taxes & Fees panel displays all additional charges currently attached to the master cover. 1. Click in the field marked Please click here to add new row. 2. Select an available Taxes & Fees option. 3. Select a Premium Type, or leave the field blank to apply the tax or fee to all premium types. 4. A Trigger Name can be selected to set the conditions for this tax or fee to be applied. If the trigger evaluates as true, the tax or fee is applied to the premium types. If no trigger is specified, the tax or fee is always applied. 5. A Driver Field can be selected to use a value from the workflow instead of the rate defined for the tax or fee. If no driver field is selected, the system will use the default rate defined for the tax or fee.

179 Version Configuration Settings Page 174 Notes: If the tax or fee is applied to all premium types, the driver field value will be applied once for each individual premium type that has a rate entry in the master cover, unless the trigger evaluates as false. If a premium type calculates as zero premium in a transaction, the driver field value will not be applied, even if the trigger evaluates as true. This flat value will not be applied in Cancellation or Reinstatement transactions, as the premium is based on the existing premium from the policy. 6. The Effective Date and Valid Until Date fields can be used together or separately to control when the tax or fee is applied. If the effective date of the transaction is before the effective date of the entry or after the valid until date of the entry, the tax or fee is not applied. 7. Press the Tab key from the Valid Until Date field or click outside the table to add the item to the list. The item is highlighted in yellow to indicate that it has not been accepted yet. 8. Repeat the previous steps to add additional entries. 9. Once all entries have been added, right-click inside the table and select Accept All Changes. This saves the current table. 10. Click Save to save the changes. Viewing and Modifying a Tax or Fee With the master cover selected, click the Taxes & Fees item in the Screens widget. For instructions on finding and viewing a master cover, see the section on Viewing and Modifying a Master Cover.

180 Version Configuration Settings Page 175 Product Status Identifies the product associated with the master cover. Identifies the current status of the master cover. The Taxes & Fees panel displays all additional charges currently attached to the master cover. 1. Double-click on any field in the table to open it for editing. See the section on Adding a Tax or Fee for a detailed description of the fields. 2. Once all changes have been made, click outside the table. The edited taxes or fees are highlighted in yellow.

181 Version Configuration Settings Page Right-click inside the table and select Accept All Changes. This saves the current table. 4. Click Save to save any changes. Deleting a Tax or Fee With the master cover selected, click the Taxes & Fees item in the Screens widget. For instructions on finding and viewing a master cover, see the section on Viewing and Modifying a Master Cover. Product Status Identifies the product associated with the master cover. Identifies the current status of the master cover.

182 Version Configuration Settings Page 177 The Taxes & Fees panel displays all additional charges currently attached to the master cover. 1. To remove list items, right-click on the item in the table, and select Delete. The item is highlighted in red, and is removed when the list is saved. 2. Right-click inside the table and select Accept All Changes. This saves the current table. 3. Click Save to save any changes.

183 Version Configuration Settings Page 178 Limits Limits are used to define the maximum insurable values for the insurance product when a quote is calculated. The quote calculation itself has a specific sequence of events which could affect the calculations, click here for more information. A limit can be set as a fixed amount or can be linked to a driver field, and a trigger can be used to control if the limit is applied or not. Creating a Limit With the master cover selected, click the Limits item in the Screens widget. For instructions on finding and viewing a master cover, see the section on Viewing and Modifying a Master Cover. Product Status Identifies the product associated with the master cover. Identifies the current status of the master cover.

184 Version Configuration Settings Page 179 Select a Quote Option to view the limits defined for that option. The Limits panel displays all limits under the selected Quote Option. 1. Click in the field marked Please click here to add new row. 2. Select a Premium Type where the limit should be applied. 3. Enter a Description to be available in the Quote Summary window. 4. Select a Limit Type from the options defined in the limit type list selected in the Policy Settings page of the master cover. 5. Enter a default Amount. This amount is used as the limit value if no Driver Field is defined, or if the Driver Field is empty. 6. Select a Currency for the limit. 7. Select a Driver Field if the limit amount should be taken from the submission form. If the Driver Field (which may be userentered or a calculated field) has any value, including zero, that value is used as the limit value. If the Driver Field is left blank

185 Version Configuration Settings Page 180 in the submission form, or if no Driver Field is selected, the Amount value is used by default. Only fields defined as Rate Drivers are available in this list. 8. A Trigger can be selected to set the conditions for this limit to be applied. If the trigger evaluates as true, the limit is applied to the premium type. 9. The Effective Date and Valid Until Date fields can be used together or separately to control when the limit is applied. If the effective date of the transaction is before the effective date of the limit or after the valid until date of the limit, the limit is not applied. 10. Press the Tab key from the Valid Until Date field or click outside the table to add the item to the list. The item is highlighted in yellow to indicate that it has not been accepted yet. 11. Repeat the previous steps to add additional entries. 12. Once all entries have been added, right-click inside the table and select Accept All Changes. This saves the current table. 13. Click Save to save the changes. 14. Additional limits can be added to the same Quote Option, or a different Quote Option can be selected. Viewing and Modifying a Limit With the master cover selected, click the Limits item in the Screens widget. For instructions on finding and viewing a master cover, see the section on Viewing and Modifying a Master Cover.

186 Version Configuration Settings Page 181 Product Status Identifies the product associated with the master cover. Identifies the current status of the master cover. Select a Quote Option to view the limits defined for that option.

187 Version Configuration Settings Page 182 The Limits panel displays all limits currently set for the master cover. 1. Double-click on any field in the table to open it for editing. See the section on Creating a Limit for a detailed description of the fields. 2. Once all changes have been made, click outside the table. The edited limits are highlighted in yellow. 3. Right-click inside the table and select Accept All Changes. This saves the current table. 4. Click Save to save any changes. Deleting a Limit With the master cover selected, click the Limits item in the Screens widget. For instructions on finding and viewing a master cover, see the section on Viewing and Modifying a Master Cover. Product Status Identifies the product associated with the master cover. Identifies the current status of the master cover.

188 Version Configuration Settings Page 183 Select a Quote Option to view the limits defined for that option. The Limits panel displays all limits currently set for the master cover. 1. To remove list items, right-click on the item in the table, and select Delete. The item is highlighted in red, and is removed when the list is saved. 2. Right-click inside the table and select Accept All Changes. This saves the current table. 3. Click Save to save any changes.

189 Version Configuration Settings Page 184 Deductibles Deductibles are used to define the amount that must be covered by the client in the event of a claim, and are determined when a quote is calculated. The quote calculation itself has a specific sequence of events which could affect the calculations, click here for more information. A deductible can be set as a fixed amount, percentage, or can be linked to a driver field. A trigger can be used to control if the deductible is applied or not. Creating a Deductible With the master cover selected, click the Deductibles item in the Screens widget. For instructions on finding and viewing a master cover, see the section on Viewing and Modifying a Master Cover. Product Status Identifies the product associated with the master cover. Identifies the current status of the master cover.

190 Version Configuration Settings Page 185 Select a Quote Option to view the deductibles defined for that option. The Deductibles panel displays all deductible amounts under the selected Quote Option. 1. Click in the field marked Please click here to add new row. 2. Select a Premium Type where the deductible should be applied. 3. Enter a Description to be available in the Quote Summary window. 4. Select a Deductible Type from the options defined in the deductible type list selected in the Policy Settings page of the master cover. 5. Select if the deductible should be a flat Amount or a Percentage.

191 Version Configuration Settings Page Enter the flat amount or percentage, according to the selection in the Amount/Percentage field. 7. Enter a minimum amount for the deductible. This is for information purposes, and does not actively restrict the value. 8. Enter a maximum amount for the deductible. This is for information purposes, and does not actively restrict the value. 9. Select a Currency for the deductible. 10. Select a Driver Field if the deductible amount should be taken from the submission form. If the Driver Field (which may be user-entered or a calculated field) has any value, including zero, that value is used as the deductible amount. If the Driver Field is left blank in the submission form, or if no Driver Field is selected, the Amount value is used by default. Only fields defined as Rate Drivers are available in this list. 11. A Trigger can be selected to set the conditions for this deductible to be applied. If the trigger evaluates as true, the deductible is applied. 12. The Effective Date and Valid Until Date fields can be used together or separately to control when the deductible is applied. If the effective date of the transaction is before the effective date of the deductible or after the valid until date of the deductible, the deductible is not applied. 13. Press the Tab key from the Valid Until Date field or click outside the table to add the item to the list. The item is highlighted in yellow to indicate that it has not been accepted yet. 14. Repeat the previous steps to add additional entries. 15. Once all entries have been added, right-click inside the table and select Accept All Changes. This saves the current table. 16. Click Save to save the changes. 17. Additional deductibles can be added to the same Quote Option, or a different Quote Option can be selected. Viewing and Modifying a Deductible

192 Version Configuration Settings Page 187 With the master cover selected, click the Deductibles item in the Screens widget. For instructions on finding and viewing a master cover, see the section on Viewing and Modifying a Master Cover. Product Status Identifies the product associated with the master cover. Identifies the current status of the master cover. Select a Quote Option to view the deductibles defined for that option.

193 Version Configuration Settings Page 188 The Deductibles panel displays all deductible amounts currently set for the master cover. 1. Double-click on any field in the table to open it for editing. See the section on Creating a Deductible for a detailed description of the fields. 2. Once all changes have been made, click outside the table. The edited deductibles are highlighted in yellow. 3. Right-click inside the table and select Accept All Changes. This saves the current table. 4. Click Save to save any changes. Deleting a Deductible With the master cover selected, click the Deductibles item in the Screens widget. For instructions on finding and viewing a master cover, see the section on Viewing and Modifying a Master Cover.

194 Version Configuration Settings Page 189 Product Status Identifies the product associated with the master cover. Identifies the current status of the master cover. Select a Quote Option to view the deductibles defined for that option.

195 Version Configuration Settings Page 190 The Deductibles panel displays all deductible amounts currently set for the master cover. 1. To remove list items, right-click on the item in the table, and select Delete. The item is highlighted in red, and is removed when the list is saved. 2. Right-click inside the table and select Accept All Changes. This saves the current table. 3. Click Save to save any changes.

196 Version Configuration Settings Page 191 External Services The External Services page is used to arrange the automated export of submission and policy information. With the master cover selected, click the External Services item in the Screens widget. For instructions on finding and viewing a master cover, see the section on Viewing and Modifying a Master Cover. Product Status Identifies the product associated with the master cover. Identifies the current status of the master cover. Select the receiving System for the data. Only one system can be configured for each master cover.

197 Version Configuration Settings Page 192 Export Policy to Genoa: This system transfers bound policies to the Genoa Insurance System for use in generating certificates and claims. If this option is selected, all transaction types can be used, but only the Bound transaction status can be used. Identify what combinations of Transaction Type and Transaction Status should be exported. Policy Transaction Types Policy Transaction Statuses Select the transaction types that should be exported. Select the transaction statuses that should be exported. Click Save to save the current settings.

198 Reference Page 193 Reference Workflow Event Types A Workflow Event is when a specific action is performed in the workflow, either by a user or by the system. Some options in the system can be set to activate when a specific Workflow Event occurs. The table below lists the following information: Name Transaction Type Source Status Action Destination Status The name of the event type as it appears in the selection list. The type(s) of business the event applies to. The "Before" status of the transaction. The action taken by the user or the system. This corresponds to the option in the Actions widget, except where noted otherwise. There may be additional steps required to complete the action. The "After" status of the transaction. Any specific notes related to an event are listed below the table. Name Transaction Type Source Status Action Destination Status Accept Compliance - Referral Pending 1 New Business, Endorsement, Adjustment, Declaration, Renewal Referred-Compliance Accept Compliance Referred

199 Reference Page 194 Name Transaction Type Source Status Action Destination Status Accept Compliance - Release Compliance Referral 1 New Business, Endorsement, Adjustment, Declaration, Renewal Referred-Compliance Accept Compliance Quoted Add - Attachment 4 N/A N/A None (files attached through the Attachments feature, a File Upload field, or by a web service) N/A Add/Update - Document 5 N/A N/A None (documents generated through the Print Document action, or documents generated or modified through the Documents/Forms feature or by a web service) N/A Bind - New Business New Business Quoted Bind Bound Bind - Endorsement Endorsement Quoted Bind Bound Bind - Adjustment Adjustment Quoted Bind Bound Bind - Declaration Declaration Quoted Bind Bound Bind - Renewal Renewal Quoted Bind Bound Bind - From Referral - New Business New Business Referred - Any Bind Bound Bind - From Referral - Endorsement Endorsement Referred - Any Bind Bound

200 Reference Page 195 Name Transaction Type Source Status Action Destination Status Bind - From Referral - Adjustment Adjustment Referred - Any Bind Bound Bind - From Referral - Declaration Declaration Referred - Any Bind Bound Bind - From Referral - Renewal Renewal Referred - Any Bind Bound Initiate Cancellation New Business, Endorsement, Adjustment, Declaration, Renewal Bound Cancel Cancellation - Quoted Confirm Cancellation Cancellation Quoted Confirm Cancellation Cancelled 2 Decline - From Manual Bind New Business, Endorsement, Referred - Manual Bind Decline Declined Request Adjustment, Declaration, Rene- Request wal Decline - From Referral New Business, Endorsement, Adjustment, Declaration, Renewal Referred - Regular Decline Declined Decline - From Special Quote Request New Business, Endorsement, Adjustment, Declaration, Renewal Referred - Special Request Decline Declined Get Quote / Recalculate Quote - New Business Incomplete or Underwriting Get Quote or Recalculate Quote Quoted New Business Required or Quoted or Lost Get Quote / Recalculate Quote - Endorsement Incomplete or Underwriting Get Quote or Recalculate Quote Quoted Endorsement Required or Quoted or Lost Get Quote / Recalculate Quote - Adjustment Incomplete or Underwriting Get Quote or Recalculate Quote Quoted

201 Reference Page 196 Name Transaction Type Source Status Action Destination Status Adjustment Required or Quoted or Lost Get Quote / Recalculate Quote - Declaration Incomplete or Underwriting Get Quote or Recalculate Quote Quoted Declaration Required or Quoted or Lost Get Quote / Recalculate Quote - Renewal Incomplete or Underwriting Get Quote or Recalculate Quote Quoted Renewal Required or Quoted or Lost Get Quote / Recalculate Quote - New Business, Endorsement, Incomplete or Quoted Quote calculation, activated manu- Incomplete Incomplete or Quoted to Incom- Adjustment, Declaration, Rene- ally or through navigation, trig- plete wal gering a quote validation. Get Quote / Recalculate Quote To Underwriting Required New Business, Endorsement, Adjustment, Declaration, Renewal Any Get Quote or Calculate Quote Underwriting Required 3 Issue Quote - From Existing Quote New Business, Endorsement, Adjustment, Declaration, Renewal Quoted Issue Quote Quoted Issue Quote - From Lost Quote New Business, Endorsement, Adjustment, Declaration, Renewal Lost Issue Quote Quoted Issue Quote - From Manual Bind New Business, Endorsement, Referred-Manual Bind Issue Quote Quoted Request Adjustment, Declaration, Rene- Request wal Issue Quote - From Referral New Business, Endorsement, Adjustment, Declaration, Rene- Referred-Regular Issue Quote Quoted

202 Reference Page 197 Name Transaction Type Source Status Action Destination Status wal Issue Quote - From Special Quote New Business, Endorsement, Referred-Special Quote Issue Quote Quoted Request Adjustment, Declaration, Rene- Request wal Mark As Lost - New Business New Business Quoted Mark as Lost Lost Mark As Lost - Endorsement Endorsement Quoted Mark as Lost Lost Mark As Lost - Adjustment Adjustment Quoted Mark as Lost Lost Mark As Lost - Renewal Renewal Quoted Mark as Lost Lost Reject Compliance New Business, Endorsement, Adjustment, Declaration, Renewal Referred-Compliance Reject Compliance Declined Renew Renewal Bound Renew Incomplete Request Bind - Manual Bind Request New Business, Endorsement, Adjustment, Declaration, Renewal Quoted Request Bind Referred-Manual Bind Request Quote - Submit Compliance Referral New Business, Endorsement, Adjustment, Declaration, Renewal Underwriting Required Request Quote Referred-Compliance Request Quote - Submit Referral New Business, Endorsement, Adjustment, Declaration, Renewal Underwriting Required Request Quote Referred-Regular

203 Reference Page 198 Name Transaction Type Source Status Action Destination Status Request Special Quote New Business, Endorsement, Adjustment, Declaration, Renewal Quoted Request Special Quote Referred-Special Quote Void Endorsement, Adjustment Bound Void Bound with a Correction Type of Void. 1 - Accepting compliance can have two different results. If referral conditions exist along with the compliance conditions, the referral must be reviewed and approved separately from the compliance. If no referral conditions exist, the submission goes into Quoted status. 2 - When a Cancellation transaction is confirmed, the transaction itself is considered Bound while the policy is marked as Cancelled. The Destination Status of Cancelled refers to the policy and not the transaction. 3 - Users with a certain security right, commonly Underwriter users, will go straight to Referred status without going through Underwriting Required status. In these cases, s associated to this event will not be sent. 4 - When this event is used to send automatic s, the attached file will be included in the as an attachment. 5 - When this event is used to send automatic s, the generated document will be included in the as an attachment. Generating Draft documents will not activate this event. For documents generated by an E-Signature integration, the event will activate when the document is successfully signed, not during the initial generation of the document.

204 Reference Page 199 Prorating and Adjustments When transactions are quoted, a variety of calculations are performed, including Prorating (modifying an amount based on time frame) and Adjustments (refunds or additional charges resulting from changes in an endorsement). Prorating: With a premium type being prorated by default, all rate calculations are based on a 1-year period, and then modified appropriately for the actual effective period of the policy or endorsement. This can result in a reduced value for periods less than a full year, or an increased value for periods greater than a year. If prorating is overridden, the premium type is calculated at its full amount, regardless of the effective period. Examples: Prorating On: The calculated premium for the entire year is 9,000. If the term is reduced or an endorsement is created for eight months instead of twelve, the prorated premium is approximately two-thirds of the fullyear value, calculated to the precise number of days. Prorating Off: Without prorating, the full premium is calculated with no modification for dates.

205 Reference Page 200 Note: The master cover settings for adjusting the Valid Until Date or offsetting the policy term to a specific time of day do not affect the prorating calculations. Without a time offset, the extra day is not counted (coverage ends at the beginning of the last day instead of the end), and with a time offset, the first and last days are partial days that equal one day. See Setting Effective Period and Time of Day for Policy Terms for more details. Adjustments: With a premium type being adjusted by default, the system only counts the calculated premium resulting from changes within an endorsement. If an endorsement results in changes to a premium, the full premium is calculated and then adjusted according to the premium amounts from the other transactions within the term. If adjustment is overridden, the premium type is calculated at its full amount, regardless of any premium amount calculated for other transactions. Examples: Adjustments On: The calculated premium for the bound policy is 9,000. An endorsement is created for the full term, including changes that result in a 50% increase in the premium. With adjustments, only the difference between the policy and endorsement are calculated.

206 Reference Page 201 Adjustments Off: Without adjustments, the full premium is calculated for the endorsement. The system defaults to applying both prorating and adjustments to each premium type. However, each premium type can be set to bypass one or both calculations. Examples: (in all examples, the original premium is 9,000, and an endorsement is created that results in a 50% increase in premium) Prorating On Adjustments On With the changes to the coverage, the full premium for the endorsement equals 13,500. With both calculations being performed, this amount is prorated down to 9,062, and then adjusted to 3,021 as the endorsement premium. These settings result in a total term premium of 12,021.

207 Reference Page 202 Prorating On Adjustments Off With only prorating being applied, the 13,500 premium is reduced to 9,062 as the endorsement premium. These settings result in a total term premium of 18,062. Prorating Off Adjustments On Without prorating being applied to the original premium or the endorsement premium, the full-year value of the original premium (9,000) is deducted from the full-year value of the endorsement (13,500) resulting in 4,500 as the endorsement premium. These settings result in a total term premium of 13,500.

208 Reference Page 203 Prorating Off Adjustments Off With neither calculation being applied, the full-year value of 13,500 becomes the endorsement premium. These settings result in a total term premium of 22,500. Tip: One potential use for these settings is to create a user-entered charge for endorsements. A field could be created and set to only appear on endorsements. This field would drive a rate at a 1 to 1 ratio. With prorating active, the user-entered value would be changed if the effective period is not a full year. With adjustments active, the user-entered value would be reduced by any pre-existing charges for that premium type during the effective period. Bypassing prorating and adjustments would allow the full user-entered amount to be charged. The settings per premium type are handled in the master cover setup, under the Policy Settings page. The Premium Calculation Settings panel allows all available premium types to be overridden for prorating and adjustments.

209 Reference Page 204 Rates - Details and Examples The rates system in Bridge is a powerful and versatile structure that enables extremely complex calculations to be performed. This section provides detailed descriptions of how the rates features function and interact. See the Rates section for instructions on adding rates to a master cover. Premium Type Each premium type attached to a master cover represents one item in the final list of charges and credits on the submission or policy form. Each premium type may be the result of a single calculation, or it may be the accumulated total of several calculated values. The final value of each premium type is used to calculate all other related values, such as taxes and commissions. Example: The following Rate Configuration table includes two premium types. The Single Premium has one result, calculated as 10% of Field 1. The Accumulated Premium is the total of three results, 50% of Field 2, 20% of Field 1, and a flat amount of 1000.

210 Reference Page 205 If the submission has 1000 entered into both Field 1 and Field 2, the quoted premiums are as follows: Accumulated Premium: 1000 x 0.5 = x 0.2 = Single Premium: 1000 x 0.1 = 100 Rate Type The rate type defines what calculation, if any, is performed for each entry in the Rate Configuration table. All calculations for the same premium type and sequence number are performed in a specific order (see Sequence below). Each calculation is performed on the accumulated value of all preceding calculations for the same premium type and sequence number. Rate A Rate is calculated by multiplying the value of the Driver Field in the submission form by the value of the Amount or Rate field. The result is added to the accumulated value.

211 Reference Page 206 The Amount or Rate field is commonly a decimal value representing a percentage, such as 0.1 to represent 10%. However, any positive number can be used. Examples: If the Driver Field equals 1000 and the Amount or Rate is 0.5 (50%), the calculated value would be 500. If the Driver Field equals 5000 and the Amount or Rate is 0.02 (2%), the calculated value would be 100. Multiplier A Multiplier is calculated by taking the accumulated value and multiplying it by the value of the Amount or Rate field. The result becomes the new accumulated value. The Amount or Rate field can be any positive number. Values over 1 result in an increase, and values between 0 and 1 result in a decrease. A Driver Field is not required. If one is specified, the value of the driver field is multiplied by the Amount or Rate value and the result is multiplied by the accumulated value. Examples: If the accumulated value is 4000, and a Multiplier of 1.5 is applied, the new value of the Premium Type is If the accumulated value is 5000, and a Multiplier of 0.2 is applied, the new value of the Premium Type is If the accumulated value is 1000, a Driver Field has been selected and has a current value of 200, and a Multiplier of 3 is applied, the new value of the Premium Type is 600,000 (1000 x 200 x 3).

212 Reference Page 207 Notes: Since all values are multiplied by each other, a zero value anywhere in the multiplier results in a final zero value for the accumulated value at this point in the calculations. If the driver field is left blank, it is considered a 1, having no effect on the calculation. While the Multiplier functionality may appear similar to Discount or Surcharge, the behavior is different in two ways: More than one Multiplier calculations are compounded, with each multiplier being applied individually. More than one Discount or Surcharge calculations are combined before being applied. See the Sequence section below for details and examples. The calculated result of a Multiplier becomes the new accumulated value. The calculated result of a Discount or Surcharge is added to or subtracted from the accumulated value. Flat Amount As the most direct type of rate, the Flat Amount adds or deducts the Amount or Rate from the accumulated value. The Amount or Rate field can be any number. Positive values are added to the accumulated value, and negative values are deducted. The Driver Field is not used. Examples: If the accumulated value is 4000, and a Flat Amount of 2000 is applied, the new value is If the accumulated value is 5000, and a Flat Amount of is applied, the new value is If the accumulated value is 0, and a Flat Amount of is applied, the new value is Tip: Deducting a Flat Amount could result in a negative value. To prevent this, a Minimum rate type of 0 can be applied immediately after the Flat Amount calculation. See the Sequence section below for information on controlling the order of the calculations.

213 Reference Page 208 Minimum The accumulated value is compared to the value of the Amount or Rate field. If the total is less than the Amount or Rate field, it is increased to that amount. The Amount or Rate field can be any positive number. Examples: If the current value of the Premium Type is 4000, and a Minimum of 5000 is defined, the new value of the Premium Type is If the current value of the Premium Type is 4000, and a Minimum of 3000 is defined, the Premium Type is not changed. Discount or Surcharge A Discount or Surcharge is calculated by taking the accumulated value and multiplying it by adjusted versions of the Amount or Rate field or Driver Field. The results are added to or subtracted from the accumulated value. The Amount or Rate field can be any positive number. Values over 1 result in a surcharge, and values between 0 and 1 result in a discount. A value of exactly 1 has no effect. A Driver Field is not required. If one is specified, the value is used as a second Amount or Rate, calculated against the accumulated value and then added or subtracted at the same time as the value calculated from the Amount or Rate. To use the Driver Field value instead of the Amount or Rate, enter 1 in the Amount or Rate field. Since the Amount or Rate value and the Driver Field value each perform the same calculations from different source values, it is most common to use one source or the other, but not both.

214 Reference Page 209 Important: The values used in the Amount or Rate field and Driver Field represent the intended result of the calculation. 1.5 equals a 50% surcharge, while 0.5 equals a 50% discount. However, the provided values are adjusted by -1 in order to isolate the actual amount of the discount or surcharge. When multiple discounts and surcharges are applied at the same time, this prevents the original accumulated value from being multiplied. Examples: If the accumulated value is 4000, and a Discount or Surcharge of 1.5 is applied (a 50% surcharge), the new value of the Premium Type is = +0.5 (the isolated surcharge rate) 4000 x +0.5 = (the actual surcharge) = 6000 If the accumulated value is 5000, and a Discount or Surcharge of 0.2 is applied (an 80% discount), the new value of the Premium Type is = -0.8 (the isolated discount rate) 5000 x -0.8 = (the actual discount) = 1000 If the accumulated value is 1000, a Driver Field has been selected and has a current value of 1.8 (an 80% surcharge), and an Amount or Rate of 0.6 is applied (a 40% discount), the two values are calculated and applied separately against the current accumulated value = +0.8 (the isolated surcharge rate) 1000 x +0.8 = +800 (the actual surcharge) = -0.4 (the isolated discount rate) 1000 x -0.4 = -400 (the actual discount) The new accumulated value is 1400 ( ).

215 Reference Page 210 Notes: A value of 0 in either the Amount or Rate field or the Driver Field results in a 100% discount. A value of 1 should be entered to represent no discount or surcharge. If no Driver Field is selected or the Driver Field is blank, it is not included in the calculations. The Discount or Surcharge type does not work with premium grids. While the Discount or Surcharge functionality may appear similar to Multiplier, the behavior is different in two ways: More than one Multiplier calculations are compounded, with each multiplier being applied individually. More than one Discount or Surcharge calculations are combined before being applied. See the Sequence section below for details and examples. The calculated result of a Multiplier becomes the new accumulated value. The calculated result of a Discount or Surcharge is added to or subtracted from the accumulated value. Driver Field The Driver Field column is used to select a field from the workflow to be used for the calculations of certain rate types. The selected field may be a value entered directly by the user, or may be a calculated field that generates a value based on several options throughout the workflow. In order for a field to be available in this list, it must be defined as a Rate Driver in the field configuration, and it must be included in the workflow attached to the selected master cover. See the Managing Fields section of the User Guide - Product Design document for instructions on configuring fields. Amount or Rate

216 Reference Page 211 The Amount or Rate field contains the value to be applied according to the rate type. See the individual Rate Type descriptions for details on what values are permitted. Attachment and Limit The Attachment and Limit fields can be used together or separately to define what portion of the Driver Field value should be used for the calculations in the selected entry. If neither field is used, the full Driver Field value is used for calculations. Attachment When used without a Limit entry, only the amount of the Driver Field that exceeds the Attachment value is used for calculations. Essentially, the Attachment value is deducted from the Driver Field value (with a minimum value of 0) and the result is used for the calculations. This does not change the actual Driver Field value. The Attachment field can be any positive number. Examples: If the Driver Field equals 4000, and an Attachment value of 1000 is defined, the calculations are performed using a Driver Field value of If the Driver Field equals 2000, and an Attachment value of 3000 is defined, the Driver Field is considered 0 and is not used in the calculations. For Multiplier and Discount or Surcharge rate types, the calculations are still performed on any accumulated total of the Premium Type. Limit

217 Reference Page 212 When used without an Attachment entry, this defines the maximum amount to be used from the Driver Field. If the Driver Field value is less than or equal to the Limit value, the full Driver Field value is used for the calculations. If the Driver Field value exceeds the Limit value, the Limit value is used for the calculations. This does not change the actual Driver Field value. The Limit field can be any positive number. Examples: If the Driver Field equals 4000, and a Limit value of 3000 is defined, the calculations are performed using a Driver Field value of If the Driver Field equals 2000, and a Limit value of 3000 is defined, the calculations are performed using a Driver Field value of Attachment and Limit When used together, Attachment and Limit values define a range of the Driver Field to be used for the calculations, sometimes known as Rate Layers. The Attachment value defines the beginning of the range, and the Limit value defines the end of the range. Only the portion of the Driver Field value that falls within that range is used.

218 Reference Page 213 Examples: In the chart above, the Attachment value is set at 1000 and the Limit value is set at This defines the Range of the value that can be used for calculations. If the Driver Field equals 500, shown as Point A in the chart, it is considered 0 since it is less than the Attachment value. If the Driver Field equals 2000, shown as Point B in the chart, 1000 of that value falls within the range. That 1000 is used for the calculations. If the Driver Field equals 3500, shown as Point C in the chart, 2000 of that value falls within the range. That 2000 is used for the calculations. Trigger Name A trigger can be defined to control if an individual entry is applied or not. If the trigger does not evaluate as true, the entry is skipped and the system proceeds to the next entry in sequence. Sequence

219 Reference Page 214 While many premiums have fairly simple calculations, some formulas can include several factors that must be processed in a specific order, or contain calculations that should only be applied to certain values and not the entire premium type. Sequence numbers can be used to isolate calculations from each other. Calculations start with the Premium Type that has the lowest initial sequence number, and all entries for that premium type are completed in order of sequence. The system then proceeds to the premium type with the next-lowest initial sequence number. If any rate calculations are to be based on the calculated results of another premium type, the initial sequence numbers should be kept unique to ensure the proper order of the calculations. For each premium type, the system works through the calculations starting with entries without sequence numbers, followed by sequenced entries from the lowest value to the highest. All entries within the same sequence number are processed in order (see below), with the results of each calculation being passed to the next calculation within the same sequence number. Once all sequence numbers for a premium type have been completed, the accumulated values from all sequence numbers are added together to create the final gross premium amount for that premium type. For each Premium Type, all entries with the same sequence number (including no sequence number) are handled according to Rate Type in the following order: 1. Rate 2. Flat Amount 3. Discount or Surcharge 4. Multiplier 5. Minimum All entries with the same Premium Type, Sequence number, and Rate Type are handled as follows: Rate Each rate is calculated separately and added to the accumulated value.

220 Reference Page 215 Flat Amount Discount or Surcharge Multiplier Minimum Each amount is added to the accumulated value. Multiple entries are combined to determine a total discount or total surcharge, which is then applied to the accumulated value. Each multiplier is applied separately. Only one minimum should be applied for a single sequence number. Example: The sample scenario below presents a calculation that requires careful sequencing. This example does not use unique sequence numbers, in order to illustrate how the default order of Rate Types can affect the sequence. (unneeded columns have been hidden) 1. A Flat Amount is added for administrative fees. With no Sequence number, and flat amounts being the second Rate Type to be processed, this is the first calculation. 2. A Multiplier is added with a Trigger. This is applied if the client is a high risk. With no Sequence number, this calculation is performed on the Flat Amount that came first in the calculation order.