User Guide. Master Covers. Version Revision 1

Transcription

1 User Guide Master Covers Version Revision 1

2 Table of Contents Bridge User Guide - Table of Contents 1 TABLE OF CONTENTS... 1 INTRODUCTION... 4 Guide... 4 MANAGING MASTER COVERS... 5 Guide... 5 Creating a New Master Cover... 6 Viewing and Modifying a Master Cover... 7 Setting a Master Cover to Draft, Test, or Live Status... 8 Copying a Master Cover Deactivating a Master Cover Generating a Master Cover Report DETAILS PAGES Guide General Information Product Description Policy Numbering Policy Settings Automatic Processing... 37

3 Bridge User Guide - Table of Contents 2 Insurers Adding an Insurer Viewing and Modifying an Insurer Removing an Insurer Distributors Adding a Distributor Viewing and Modifying a Distributor Removing a Distributor Configurations Creating an Automatic Configuration Creating a Manual Configuration Viewing and Modifying an Configuration Deactivating an Configuration Documents / Forms Adding a Document or Form Upload Document Template Viewing and Modifying a Document or Form Deactivating a Document or Form Rates Creating a Rate Viewing and Modifying a Rate Deleting a Rate Validation & Workflow Actions General Settings Creating a Validation Rule Viewing and Modifying a Validation Rule Deleting a Validation Rule Insuring Conditions Adding an Insuring Condition Viewing and Modifying an Insuring Condition Deleting an Insuring Condition Taxes & Fees Adding a Tax or Fee Viewing and Modifying a Tax or Fee Deleting a Tax or Fee Limits

4 Bridge User Guide - Table of Contents 3 Creating a Limit Viewing and Modifying a Limit Deleting a Limit Deductibles Creating a Deductible Viewing and Modifying a Deductible Deleting a Deductible External Services Payment Settings APPENDICES Appendix A - Workflow Event Types Appendix B - Prorating and Adjustments Appendix C - Rates Premium Type Rate Type Driver Field Amount or Rate Attachment and Limit Trigger Name Sequence Effective Date and Valid Until Date Appendix D - Setting Time of Day for Policy Terms Display Valid Until Date With Same Day & Month as Effective Date Policy Start Time Combining the Features

5 Introduction Bridge User Guide - Introduction 4 Welcome to the Bridge insurance access portal. The system provides a full workflow, from the administration of products and coverage, to the submission and management of individual policies. Access to all features, options, and data are controlled by the settings in your user account. This guide is for users with master cover management rights, covering the creation and management of master covers. A master cover defines the policy creation rules and parameters for a specific insurance product. This guide assumes the user is familiar with the general functions of the system. For instructions on logging in and using common features throughout the system, see the User Guide - Introduction document. Guide The instructions are divided into the following major categories. Click a link to jump to the appropriate section. Managing Master Covers Details Pages How to create and manage master covers. Detailed descriptions of the options available in the master covers Screens widget.

6 Managing Master Covers Bridge User Guide - Managing Master Covers 5 This section details the creation and management of master covers. Guide Click a link to jump to the appropriate section. Creating a New Master Cover Viewing and Modifying a Master Cover Setting a Master Cover Status Copying a Master Cover Deactivating a Master Cover Generating a Master Cover Report Starting the process of creating a new master cover from scratch. Editing the details of an existing master cover. Changing the status of the master cover for editing, testing, or live use. Creating a duplicate master cover. Disabling a master cover so that it cannot be used. Creating a report showing a detailed listing of master cover settings.

7 Bridge User Guide - Managing Master Covers 6 Creating a New Master Cover 1. In the main menu, select Product Design, then select Master Covers. A list of all available master covers is displayed. Tip: By default, only Active master covers will be displayed. Clear the filter in the Status column to view all master covers. 2. Click Create. The General Information page opens. See the General Information section for a detailed description of the fields. 3. Fill in the necessary information. 4. Click Add to save the master cover but remain on the page, click Add & Close to save the master cover and return to the master cover list, or click Close to return to the master cover list without saving the master cover. 5. If you click Add, the Screens widget opens to display all available pages. See the individual page descriptions for further information.

8 Bridge User Guide - Managing Master Covers 7 Viewing and Modifying a Master Cover 1. In the main menu, select Product Design, then select Master Covers. A list of all available master covers is displayed. Tip: By default, only Active master covers will be displayed. Clear the filter in the Status column to view all master covers. 2. Click a link in the Name column to open the master cover to the General Information page and open the Screens widget. If there are a large number of available master covers, see the section on Using Grids in the User Guide - Introduction document for help on finding the appropriate master cover. 3. Use the Screens widget to navigate between pages for the current master cover. Each page is detailed in its own section. See the individual page descriptions for further information. Note: The Status of the master cover can restrict changes. When the master cover is set to Draft or Test all settings can be edited. When the master cover is Live, most settings will be locked to avoid causing problems with active clients.

9 Bridge User Guide - Managing Master Covers 8 Setting a Master Cover to Draft, Test, or Live Status The Status of the master cover controls whether the details can be edited and whether the product is available for the creation of submissions. 1. In the main menu, select Product Design, then select Master Covers. A list of all available master covers is displayed. Tip: By default, only Active master covers will be displayed. Clear the filter in the Status column to view all master covers. 2. Click a link in the Name column to open the master cover to the General Information page and open the Screens widget. If there are a large number of available master covers, see the section on Using Grids in the User Guide - Introduction document for help on finding the appropriate master cover. 3. The three buttons Set Draft, Set Test, and Set Live are used to set the status of the master cover. The button for the current status will not be displayed. Set Draft This is the starting status for new master covers. All settings can be changed, but submissions cannot be created.

10 Bridge User Guide - Managing Master Covers 9 Set Test In test mode, all settings can be changed, and test submissions can be created to verify the settings and functionality of the workflow. All submissions created in test mode (as well as any clients created with those submissions) will be deleted when the master cover is set to Live. When the master cover is in test mode and is set to automatically generate policy numbers, any bound policies will be numbered according to the settings, except: A prefix of "Test-" will be added at the beginning of the number, in addition to any configured prefix. The sequential portion of the number will use an internal system counter instead of the configured Next Sequence Number. Set Live When set to live, most settings in the master cover are locked. The master cover is ready for business.

11 Bridge User Guide - Managing Master Covers 10 Copying a Master Cover To reduce unnecessary data entry, Master Covers can be copied to produce a new product. If a planned product is similar to an existing product, the Master Cover for the existing product can be copied and modified to suit the new requirements. 1. In the main menu, select Product Design, then select Master Covers. A list of all available master covers is displayed. Tip: By default, only Active master covers will be displayed. Clear the filter in the Status column to view all master covers. 2. Click a link in the Name column to open the master cover to the General Information page and open the Screens widget. If there are a large number of available master covers, see the section on Using Grids in the User Guide - Introduction document for help on finding the appropriate master cover. 3. Click the Copy button. A full copy of the master cover is generated and saved, and a message will show Successfully Copied. 4. The new master cover can now be modified to suit the new product. Notes: The copy will be Active, and will be in Draft mode, regardless of the status of the original master cover.

12 Bridge User Guide - Managing Master Covers 11 The name will be set to the same name as the original master cover, except that Copy (01) will be added. If other copies already exists, the number in parentheses will be different. This name can be changed to whatever is required. Examples: Master Cover Master Cover Copy (01) Master Cover Copy (02) All information will be copied exactly as it exists in the original master cover, except for the following: o The name will be modified as described above. o The Code field will be blank. If the new master cover is to be used for integration purposes, a new and unique code must be entered. o The Created By and Last Modified By details will be changed to identify the user who created the copy, along with the date and time the copy was created. The settings for Policy Numbering will be copied. These should be modified as necessary to ensure unique identification of policies.

13 Bridge User Guide - Managing Master Covers 12 Deactivating a Master Cover Once created, a master cover cannot be deleted. It can be deactivated, which leaves it linked to any existing submissions, policies, and resources, but prevents it from being used for new submissions. 1. In the main menu, select Product Design, then select Master Covers. A list of all available master covers is displayed. Tip: By default, only Active master covers will be displayed. Clear the filter in the Status column to view all master covers. 2. Click a link in the Name column to open the master cover to the General Information page and open the Screens widget. If there are a large number of available master covers, see the section on Using Grids in the User Guide - Introduction document for help on finding the appropriate master cover. 3. Uncheck the Active checkbox. 4. Click Save to save the changes and complete the deactivation of the master cover.

14 Bridge User Guide - Managing Master Covers 13 Generating a Master Cover Report A Master Cover Report can be generated to provide a complete overview of a master cover, detailing settings and linked resources. The following areas are included: General Information Insurers Distributors Limits Deductibles Rates Validation Rules Insuring Conditions Taxes & Fees Note: Each section will only be included if you have the necessary view rights for that section. 1. In the main menu, select Product Design, then select Master Covers. A list of all available master covers is displayed.

15 Bridge User Guide - Managing Master Covers 14 Tip: By default, only Active master covers will be displayed. Clear the filter in the Status column to view all master covers. 2. Click a link in the Name column to open the master cover to the General Information page and open the Screens widget. If there are a large number of available master covers, see the section on Using Grids in the User Guide - Introduction document for help on finding the appropriate master cover. 3. Click Master Cover Report at the bottom of the page. 4. A standard Save/Open dialogue box will appear, the file can be saved as an Excel document, or opened directly in Excel. 5. The different sections of the report are under separate tabs. Select each tab to view the appropriate information. The columns are sized for easy printing.

16 Details Pages Bridge User Guide - Details Pages 15 A master cover is defined across several pages, each one covering a selection of related settings. The Screens widget is used to navigate between pages. Guide Click a link to jump to the appropriate section. General Information Product Description Policy Numbering Policy Settings Automatic Processing Insurers Distributors Configurations Documents/Forms Rates Validation & Workflow Actions Insuring Conditions Taxes & Fees Limits Deductibles External Services Payment Settings Options for policies and the master cover itself. Defines how the master cover will be presented in the product selection page. Defining the policy number generation rules. Options for the submissions and policies, as well as the workflow. Options for automatic renewal of policies nearing their expiration date. Attaching insurers to the master cover. Attaching distributors to the master cover. Configuring s for automatic or manual use. Configuring documents for automatic or manual generation. Defining rates for premium calculations. Defining rules for entering data in the submission form. Attaching insurance clauses to appear on the submission and policy. Applying taxes and extra charges. Setting coverage limits. Setting deductible amounts. Configuring the automatic export of policy information to external systems. Configuring direct payment by credit card.

17 16 General Information The General Information page contains general settings for submissions and policies, as well as for the master cover itself. The controls for setting the master cover to Draft, Test, or Live, copying the master cover, or generating a master cover report are also included here. This page is presented when creating a new master cover, and is the first page shown when opening an existing master cover. The settings on this page may require the following resources to be created in advance. See the related documentation for details on preparing these resources. Product (required) See the Products section of the Product Design User Guide. Currency List (required) Workflow (required) Country List (optional) See the Managing Option Lists section of the Product Design User Guide. See the Building Workflows section of the Product Design User Guide. See the Managing Option Lists section of the Product Design User Guide. For instructions on finding and viewing a master cover, see the section on Viewing and Modifying a Master Cover.

18 17 Product Name Code External Code Description Sequence in New Submission Screen Underwriting Year Status Owner's Name Select the insurance product to be associated with this master cover. Enter the name of the master cover. This will be displayed in the master covers list. If a custom Product Description is not defined, this name will also be used in the product listing when creating new submissions. A code can be entered to map to an external system. This field is used for integration between the Bridge and Genoa systems. This code should match the Client Code field in the related product in Genoa. The code should not include spaces. Any spaces will be removed when the field is saved. A description of the master cover can be entered for reference purposes. Sequence numbers can be assigned to master covers to control their order in the product selection screen. Enter the underwriting year of the master cover. Displays the current status of the master cover. Draft This is the starting status for new master covers. All settings can be changed, but submissions cannot be created. Test In test mode, all settings can be changed, and test submissions can be created to verify the settings and functionality of the workflow. All submissions created in test mode (as well as any clients created with those submissions) will be deleted when the master cover is set to Live. Live When set to live, most settings in the master cover are locked. The master cover is ready for business. Identifies the company defined as the owner of the master cover.

19 18 Effective Date Enter the effective period of the master cover, or select the dates from the calendar lookups. When a start date is entered or selected, the end date will automatically be defaulted to one year later (minus one day), but can be changed. Display Valid Until Date With Same Day & Month as Effective Date This option will add a day to the default Valid Until date when creating submissions and renewals, and will cause renewals to start on the last day of the previous term instead of the following day. This setting will not affect internal calculations such as prorating, but could affect comparative date calculations that use the Valid Until date. This feature is often used in conjunction with the Policy Start Time setting below. See Appendix D for more information on configuring this feature. Policy Start Time Note: Only the default Valid Until date will be adjusted by this feature. If the Valid Until date is changed manually, this setting must be taken into account, as any renewals will still start on the same day due to this option. By default, the time for the Effective Date and Valid Until date fields (the "effective period") in a submission or policy is set to midnight (12:00 AM, not shown in the submission/policy form). When the Display Valid Until Date With Same Day & Month as Effective Date option is checked, the effective period can be set to begin and end at a specific time of day (to the hour). If the Display Valid Until Date With Same Day & Month as Effective Date option is not checked, the Policy Start Time will always be set to midnight. When set to 12:00 AM, the effective period will include the full first day, and may or may not include the full last day of the period, depending on the Display Valid Until Date With Same Day & Month as Effective Date setting. When set to any other time, the effective period will be from the selected time of the first day, to the selected time of the last day. This feature requires the Display Valid Until Date With Same Day & Month as Effective Date setting above to be checked. Otherwise the time will be defaulted to 12:00 AM, regardless of the selected time. See Appendix D for more information on configuring this feature.

20 19 Currency List Premium Currency Select the list of currencies to be available for this master cover. Once the Currency List has been defined, select one of the available currencies to be used for premium calculations. Submission/Policy Screen Select the workflow to be used for this master cover. The workflow defines the layout of the entire submission process. Tip: Changing a workflow after attaching items linked to the existing workflow could cause those linked items to stop functioning. After changing a workflow, check the rest of the master cover settings to ensure that all features are complete. The Bridge system supports integration with some external systems. The master cover can be mapped to those systems in this panel. External Rating Engine External Referral Engine An external rating engine can be selected. An external referral engine can be selected.

21 20 Premiums, commissions, and other calculated values are generally rounded off when displayed on the screen. The Rounding Configuration panel is used to set how rounding will be performed. Rounding Precision Select what digit the numbers should be rounded off to To be rounded to the cent. 0.1 To be rounded to the next 10 cents. 1 To be rounded to the next dollar. 10 To be rounded to the next ten dollars. 100 To be rounded to the next hundred dollars To be rounded to the next thousand dollars. Rounding Style Select how the rounding is performed. Half Up The value 23.5 gets rounded to 24, but 23.5 gets rounded to 23. Half Away From Zero The value 23.5 gets rounded to 24, and 23.5 gets rounded to 24. Half To Even The value 23.5 gets rounded to 24, 22.5 gets rounded to 22, 22.5 gets rounded to 22, and 23.5 gets rounded to 24. Always Up The value 2.1 gets rounded to 3, and -2.9 gets rounded to -2. Always Down The value 2.9 gets rounded to 2, and -2.1 gets rounded to -3. When a user creates a submission, they will have the option to select or create a client. The Supported Clients panel defines what clients can be selected or created.

22 21 Type Countries Clients can be companies or individuals, depending on the nature of the product. Select Individual or Company to only permit that type of client, or select All to allow either type. If the product is only meant to be available for certain regions, a list of countries can be selected. Only clients from the listed countries can be selected, or when creating a new client, only the listed countries will be available. The Status panel is available once the master cover has been saved. Active Created By Last Modified By Marks the master cover as active and available for use. If unchecked, the master cover will remain linked to any existing submissions, policies, and resources, but cannot be used for new submissions. Identifies the date and time the master cover was created, and the user who created it. Identifies the last date and time the master cover was changed, and the user who made the changes. Click Save to save the master cover but remain on the page, click Save & Close to save the master cover and return to the master cover list, or click Close to return to the master cover list without saving the master cover. Click Copy to make a copy of the master cover. See the section on Copying a Master Cover for details and notes about copying. Click Set Draft, Set Test, or Set Live to control the status of the master cover. See the section on Setting Master Cover Status for details. Click Master Cover Report to generate a report containing details of the master cover and settings. See the section on Generating a Master Cover Report for details.

23 22 Product Description The Product Description page is used to define the master cover's entry in the product selection page. Rich text and images can be used to provide users with marketing information and instructions to assist them in selecting a product. If no content is included for the master cover, the product selection page will display the Name and Description entered in the General Information page. With the master cover selected, click the Product Description item in the Screens widget. For instructions on finding and viewing a master cover, see the section on Viewing and Modifying a Master Cover. Product Status Identifies the product associated with the master cover. Identifies the current status of the master cover.

24 23 The product description can be built directly in the editor window using a variety of common editing tools presented in the toolbar, or it can be pasted in as text or rich text. Tip: Text pasted into the editor may undergo some minor formatting changes. The formatting tools can be used to correct the differences. To add images to the page: 1. Click the Browse button to open a standard file selection window. 2. The system supports image files of GIF, JPG, PNG, and BMP formats. Select the file to be included and click Open. The full path and filename will be displayed in the Image File field. 3. Click Insert Image to add the image at the end of the current content. 4. The image can then be moved by clicking on it with the mouse and dragging it to the appropriate location in the content. The system does not limit the dimensions or file size of the image, however very large files will take longer to load each time a user accesses the page. The width of the display area on the products page varies according to the size of the browser window, occupying almost 60% of the window. Text will wrap to the next line, however any images exceeding this space will be cut off. The vertical space is unlimited, with the page expanding to fit the content. Tip: Using drag-and-drop or copy and paste to insert images may cause those images to be broken for some users. The Insert Image button should be used to add all image files. The content can be saved at any time by clicking Save.

25 24 Policy Numbering The Policy Numbering configuration allows detailed policy identification numbers to be produced from a mix of static components, automatic counters, and fields from the submission workflow. The system can be used to generate policy numbers that match existing and new numbering procedures within your organization. With the master cover selected, click the Policy Numbering item in the Screens widget. For instructions on finding and viewing a master cover, see the section on Viewing and Modifying a Master Cover. Product Status Identifies the product associated with the master cover. Identifies the current status of the master cover. Select the Source of the policy numbers. Automatic When a policy is bound, policy number is generated sequentially by the system. This can be configured with optional settings for prefixes, suffixes, and separators. Manual On bind, the entire policy number is taken from a field in the submission workflow.

26 25 The Manual Policy Number panel is available when Manual is selected as the Source. Field Select the field from the workflow that contains the policy number. Only fields that can logically contain a single suitable value are available. Calculated fields are permitted. The Prefix panel is available when Automatic is selected as the Source. The Prefix will begin every policy number under this master cover. Source Determines what type of prefix is applied. Static Text The prefix is a string of text entered into the field below. From a Field The prefix is taken from a field in the submission workflow. Static Text Field Separator Policy Renewal Copy from Previous Term This field is available when Static Text is selected as the Source. Enter the prefix text. This field is available when From a Field is selected as the Source. Select the field from the workflow that contains the prefix text. Only fields that can logically contain a single suitable value are available. Calculated fields are permitted. Select a character to be inserted between the prefix and the sequence number, or select None to not include a separator. Select how the policy numbering is to be handled for renewals. Uses the same prefix from the previous term policy number. Generate New A new prefix is generated using the settings in this panel.

27 26 Tip: To leave out the prefix entirely, select Static Text as the Source and leave the Static Text field blank. Without a prefix, the Separator will also be left out. (These are the default settings) The Sequence panel is available when Automatic is selected as the Source. The Sequence number will be used in each bound policy number, automatically incremented by 1 for each policy. Next Sequence Number Zero Padding Length of Sequence Number Enter the number to be assigned to the next live policy bound under this master cover. The number is incremented with each bound policy, and this field is automatically updated to show the next number to be assigned. Note: The Next Sequence Number will only be used when the master cover is in Live mode. When the master cover is in Test mode, any bound submissions will use an internal sequential number. Any defined prefixes, suffixes, or zero padding will be applied to this internal number. Adds leading zeros to the sequence number to bring it to a set length. If unchecked, the entire policy number will gradually increase in length as more policies are booked. This field is available when Zero Padding is checked. Enter the required length of the sequence number. Leading zeros will be added to the sequence number to bring it to this length. The minimum length is 2, and the maximum length is 20. Note: The Sequence Number will not reset to zero when the selected length reaches its maximum value. The length will be extended to continue counting in sequence.

28 27 Policy Renewal Copy from Previous Term For example, if Zero Padding is checked and the Length of Sequence Number is set to 6, the thousandth policy will be numbered Once the th policy has been bound, the next policy will increase the length to 7 with policy number Select how the policy numbering is to be handled for renewals. Uses the same number from the previous term policy number. Generate New A new sequence number is generated using the settings in this panel. Trigger A trigger can be selected to control the sequence number. If the trigger evaluates as true, the number is generated using the settings in this panel. If the trigger evaluates as false, the number is omitted completely. The Suffix panel is available when Automatic is selected as the Source. The Suffix will end every policy number under this master cover. Source Determines what type of suffix is applied. Static Text The suffix is a string of text entered into the field below. From a Field The suffix is taken from a field in the submission workflow. Static Text This field is available when Static Text is selected as the Source. Enter the suffix text.

29 28 Field Separator Policy Renewal Copy from Previous Term This field is available when From a Field is selected as the Source. Select the field from the workflow that contains the suffix text. Only fields that can logically contain a single suitable value are available. Calculated fields are permitted. Select a character to be inserted between the suffix and the sequence number, or select None to not include a separator. Select how the policy numbering is to be handled for renewals. Uses the same suffix from the previous term policy number. Generate New A new suffix is generated using the settings in this panel. Tip: To leave out the suffix entirely, select Static Text as the Source and leave the Static Text field blank. Without a suffix, the Separator will also be left out. (These are the default settings) Examples: With the prefix set as "Pr" (a code for the product), the prefix separator set to "-", the sequence number set as 2507 (picking up from previous business), the suffix set as "SA" (regional notation for South America), and the suffix separator set to "/", the next three bound policies will be have the following policy numbers. Pr-2507/SA Pr-2508/SA Pr-2509/SA With the prefix set as "Bnd" (an abbreviation of "bound"), no prefix separator, the sequence number set as 1 (starting a new line) with leading zeros up to seven digits, and no suffix or separator, the next three bound policies will be have the following policy numbers. Bnd Bnd Bnd

30 29 With the prefix pulling from a calculated field that identifies the current month and year at the time the policy is bound, the prefix separator set to "-", the sequence number set to 101 with no zero padding, and no suffix or separator, the next three bound policies could have the following policy numbers. Jan Feb Apr ! Warning: If any policies have been bound under the current master cover, care should be taken when changing the Policy Renewal settings. If all three options have the same setting, either Copy from Previous Term or Generate New, there will be no problems with new policies. If the settings are mixed, all existing policy numbers must be upgraded. Please contact your Oceanwide Representative for more information on upgrading existing data.

31 30 Policy Settings The Policy Settings page is used to define rules and configuration settings for the generation of submissions and policies. The settings on this page may require the following resources to be created in advance. See the related documentation for details on preparing these resources. Attachment Type List (optional) See the Managing Option Lists section of the Product Design User Guide. Notes & Follow Ups Type List (optional) Limits List (optional) Deductibles List (optional) Lost Quote Reasons List (optional) Reinstatement Reasons List (optional) See the Managing Option Lists section of the Product Design User Guide. See the Managing Option Lists section of the Product Design User Guide. See the Managing Option Lists section of the Product Design User Guide. See the Managing Option Lists section of the Product Design User Guide. See the Managing Option Lists section of the Product Design User Guide. With the master cover selected, click the Policy Settings item in the Screens widget. For instructions on finding and viewing a master cover, see the section on Viewing and Modifying a Master Cover. Product Status Identifies the product associated with the master cover. Identifies the current status of the master cover.

32 31 The Types panel defines a variety of lists used throughout the submission process. Attachments Notes & Follow Ups Limits Deductibles Lost Quotes Reinstatement Reasons When attaching files to a submission or policy, the user can select the type of attachment. This list will provide the available options. When creating notes and follow ups, the user can select the type of note. This list will provide the available options. This list will define the available choices when adding and configuring limits. This list will define the available choices when adding and configuring deductibles. When a user marks a quote as lost, they will need to select a reason why the quote was lost. This list will provide the available options. When a user reinstates a cancelled policy, they will need to select a reason why the policy is being reinstated. This list will provide the available options.

33 32 The effective coverage period is the period between the Effective Date and the Valid Until date. The Effective Coverage Period Settings control the rules for how the period is determined. Allow Backdating Tolerance Backdating Tolerance Default New Business to 1st of Next Month Default Endorsements to 1st of Next Month Default Endorsements to Term Effective Date When this option is unchecked, users will only be able to enter an Effective Date equal to the current date or later. When checked, the users can select a date earlier than the current date, up to the limit set in the Backdating Tolerance field (below). Determines the number of days prior to the current date that can be entered into the Effective Date field. This field is only active when Allow Backdating Tolerance is checked. When a new submission is created, the Effective Date will be set to the 1 st day of the next month, and cannot be changed. When a new endorsement is created, the Effective Date will be set to the 1 st day of the next month, and cannot be changed. When a new submission is created, the Effective Date will be set to Effective Date of the term, and cannot be changed.

34 33 Lock Valid Until Date Field Enforce Minimum Term Duration Minimum Duration Enforce Maximum Term Duration Maximum Duration Hide Valid Until Date Field When a new submission is created, the Valid Until date field will be set to a calculated default date based on master cover settings, and cannot be changed. Requires the effective coverage period to be equal or greater than the number of days entered in the Minimum Duration field (below). Determines the minimum number of days for the effective coverage period. This field is only active when Enforce Minimum Term Duration is checked. Requires the effective coverage period to be equal or less than the number of days entered in the Maximum Duration field (below). Determines the maximum number of days for the effective coverage period. This field is only active when Enforce Maximum Term Duration is checked. Hides the Valid Until field. The valid until date will still be determined according to selected default settings, but the field will not be shown.

35 34 Depending on your business needs, you may want to hide the Effective Date and Valid Until date fields in the Policy Information widget and detail window. This is common when using a fixed policy term, but could also be necessary for various other reasons. The Hide Effective Coverage Period Panel feature allows the fields to be hidden based on any combination of transaction type, transaction status, and the security roles assigned to the user. Notes: The fields will only be hidden if the transaction and user match at least one checked option in each group. At least one option must be checked in each group or the fields will never be hidden. If the fields are hidden, and the user does not have the necessary security role to view the other details in the Policy Information widget, the entire widget will be hidden. Policy Transaction Types Policy Transaction Statuses Security Roles Check the transaction types for which the panel will be hidden. Check the transaction statuses for which the panel will be hidden. Check the user security roles for which the panel will be hidden. Insured Value Field Allow Special Quote Requests One field can be defined as containing the insured value of the policy. The drop down will list all fields in the attached workflow that have been set as Rate Driver fields. The selected field will be available for reports, identified as the insured value. Once a quote has been issued on a transaction, either automatically or manually, this option allows users to submit a special request for a new quote.

36 35 Bypass Quote Validations on Issue Quote Allow Out of Sequence Endorsements Restrict Endorsements to Last Policy Transaction Allow Insurers to Edit Clients Allows users with the appropriate rights to issue a quote where certain settings or values would normally be rejected by the Quote Validation rules. Allows endorsements to be created with effective dates that are earlier than other bound endorsements, and valid until dates before the end of the term. If unchecked, new endorsements can only start on the same or later date than any other bound endorsement, and the valid until date must equal the end of the term or later. Only allows endorsements to be created from the most recent transaction per policy term. The transaction must be Bound to allow endorsement. If the transaction is Declined, the next most recent transaction will be enabled for endorsement. Allows users from underwriter companies to edit the client information in submissions attached to this master cover (if they have the necessary security roles). If unchecked, the underwriters will not be allowed to edit the client details. Select Action(s) For Notes Confirmation to Appear When the user takes certain actions within the system, they may be given the opportunity to enter a note associated with the action. Check the boxes for all actions where the notes option should be available. The user will always have the option to proceed without submitting a note.

37 36 Individual premium types can be excluded from the prorating and adjustment calculations. Bypass Prorating for the Following Premium Types Bypass Adjustments for the Following Premium Types Check all premium types that should not be prorated when performing calculations. The selected premium types will always be calculated according to a period of one full year. Check all premium types that should not be adjusted when performing calculations on endorsements. The selected premium types will not be modified by other transactions. See Appendix B for more information on prorating and adjustments. Click Save to save the current settings.

38 37 Automatic Processing The Automatic Processing page is used to define rules and configuration settings for automatic features within the system. Each night, an automated process scans the system for submissions and policies that meet the set requirements. The settings on this page may require the following resources to be created in advance. See the related documentation for details on preparing these resources. Triggers (optional) See the Managing Triggers section of the Product Design User Guide. With the master cover selected, click the Automatic Processing item in the Screens widget. For instructions on finding and viewing a master cover, see the section on Viewing and Modifying a Master Cover. Product Status Identifies the product associated with the master cover. Identifies the current status of the master cover. The Automatic Renewals panel is used to configure the automatic renewal of policy terms that are about to expire.

39 38 Enable Automatic Renewals Number of Days Before Expiry Trigger Calculate Quote for Automatic Renewals This checkbox enables the feature with the settings below. If unchecked, no automated renewal will be performed for policies under this master cover. Enter the number of days before the end of the term that the renewal will be initiated. When the system scans for renewable terms, it will check that the current date is within the chosen number of days before the term ends. If 0 is entered, the renewal will occur on the last day of the term. A trigger can be selected to control if a term will be renewed. If the trigger evaluates as false, the term will not be renewed automatically. The term can still be renewed manually. If checked, the system will initiate the Get Quote process for the renewal. If the renewal meets the terms of the master cover, it will enter Quoted status. If any referrals or compliance issues occur, the renewal will go to Underwriting Required status. If unchecked, the renewal will stop at Incomplete status to be completed manually. Click Renew Now to begin the automatic renewal of any terms that may already be within the renewal period. The Automatic Quote Expiry (Lost Quotes) panel is used to configure the automatic expiry of quotes after a certain period has elapsed. The quotes will be marked as Lost, with the reason defined in these settings. Entering 1 or more days will cause the quote to expire that number of days after the quote is issued, at the end of the day. Entering 0 days will cause the quote to expire at the end of the same day the quote was issued. If any field is left blank, quotes for that transaction type will not expire. Quotes can still be manually set as Lost at any time.

40 39 New Business Quote Validity Period Endorsement Quote Validity Period Renewal Quote Validity Period Lost Quote Reason for Automatic Quote Expiry Trigger Enter the number of days a quote for New Business will remain valid. Enter the number of days a quote for an Endorsement will remain valid. Enter the number of days a quote for a Renewal will remain valid. Select a reason that will be applied to the lost quote. The options are defined by the Lost Quotes list selected in the Policy Settings page. A trigger can be selected to control if a quote will expire. If the trigger evaluates as false, the quote will not expire. The quote can still be set as Lost manually. Click Save to save the current settings.

41 40 Insurers The Insurers is used to add or remove various Insurance companies that will serve as underwriters for the insurance product. Whenever the system calculates the quote within a workflow, or when a user manually issues a quote, the system will check the insurer list in sequence and select the first insurer whose trigger evaluates as true (if no trigger is assigned, it counts as true). Each time a quote is generated like this, the system will evaluate the triggers again and possibly assign a new insurer. Once a policy is bound, the selected insurer will remain attached to that policy for the full term, including endorsements and reinstatements. While only the first insurer whose trigger evaluates as true will be attached to the submission, all insurers whose triggers evaluate as true (or who have no trigger) will have access to the submission or policy. All users under those insurer companies will have access, within the limits of their rights and administrative level. If the quote is recalculated again, all triggers will be re-evaluated and all access will be reset according to the new results of the triggers. The settings on this page may require the following resources to be created in advance. See the related documentation for details on preparing these resources. Insurer Company (required) See the Insurers section of the Companies & Users Guide. Triggers (optional) See the Managing Triggers section of the Product Design User Guide. Adding an Insurer With the master cover selected, click the Insurers item in the Screens widget. For instructions on finding and viewing a master cover, see the section on Viewing and Modifying a Master Cover. Product Status Identifies the product associated with the master cover. Identifies the current status of the master cover.

42 41 The Insurers panel displays all insurers currently attached to the master cover. 1. Click Create. The Master Cover - Insurers page opens. Product Status Identifies the product associated with the master cover. Identifies the current status of the master cover. 2. Fill in the necessary information.

43 42 Name Insurer Code Security Role Insurer Type Reference Risk Trigger Sequence Select the insurer from the list of available options. A code can be entered to identify this insurer. A security role can be selected for information purposes. This will not affect the system. An insurer type can be assigned for information purposes. A code can be entered to identify this insurer. Enter the amount of risk, in percentage, that this insurer will take on. A trigger can be selected to determine when this insurer will be assigned to submissions. Not including a trigger will cause it to evaluate as true, causing the insurer to be automatically selected if no other insurer is selected first. Enter a Sequence number. When selecting an insurer for a submission, the system will check each insurer in sequence order, from lowest to highest value. The first insurer whose Trigger evaluates as true (or who does not have a trigger) will be selected.

44 43 Tip: It is advisable to leave gaps between the sequence numbers, such as 5, 10, 15. This allows new insurers to be added to the list at a later date, inserted between existing insurers. Otherwise, the sequence numbers of existing insurers will need to be changed to allow for the new addition. 3. Click Add to save the insurer setup but remain on the page, click Add & Close to save the insurer setup and return to the insurers list, or click Close to return to the insurers list without saving the insurer setup. Tip: If none of the triggers evaluate as true and there are no insurers without triggers, no insurer will be attached to the submission. This will result in a validation error when attempting to bind the policy. For this reason we recommend that the last insurer in the list (with the highest Sequence number) be a 'default' insurer with no trigger. This will ensure that an insurer is attached to all submissions. Viewing and Modifying an Insurer With the master cover selected, click the Insurers item in the Screens widget. For instructions on finding and viewing a master cover, see the section on Viewing and Modifying a Master Cover. Product Status Identifies the product associated with the master cover. Identifies the current status of the master cover.

45 44 The Insurers panel displays all insurers currently attached to the master cover. 1. Click a link in the Company column to view the insurer details. 2. See the section on Adding an Insurer for a detailed description of the fields. All fields may be edited, if necessary, except for the Name field. 3. Click Save to save any changes and remain on the page, click Save & Close to save and return to the insurers list, or click Close to return to the insurers list without saving any changes. Removing an Insurer A insurer can be removed from the master cover. This will leave the insurer attached to existing submissions and policies, but it will not be available for new submissions. With the master cover selected, click the Insurers item in the Screens widget. For instructions on finding and viewing a master cover, see the section on Viewing and Modifying a Master Cover.

46 45 Product Status Identifies the product associated with the master cover. Identifies the current status of the master cover. The Insurers panel displays all insurers currently attached to the master cover. 1. Click a link in the Company column to view the insurer details. 2. Click Delete, then confirm the deletion when prompted to do so.

47 46 Distributors Multiple distributors can be attached to a master cover. One distributor is attached to each submission when it is created. Commissions can be assigned to each distributor for each premium type used in the master cover. Adding a Distributor The settings on this page may require the following resources to be created in advance. See the related documentation for details on preparing these resources. Distributor Company (required) See the Distributors section of the Companies & Users Guide. With the master cover selected, click the Distributors item in the Screens widget. For instructions on finding and viewing a master cover, see the section on Viewing and Modifying a Master Cover. Product Status Identifies the product associated with the master cover. Identifies the current status of the master cover.

48 47 The Distributors panel displays all distributors currently attached to the master cover. 1. Click Create. The Master Cover - Distributors page opens. Product Status Identifies the product associated with the master cover. Identifies the current status of the master cover. 2. Fill in the necessary information. Name Distributor Code Security Role Reference Select the distributor from the list of available options. Enter a code that can be used to identify this distributor. If the distributor code was included in the distributor company setup, it will automatically be entered here. A security role can be selected for information purposes. This will not affect the system. Enter a value that can be used to identify this distributor.

49 48 The Commission panel provides options to define the commission for this distributor. The commission can be a set value, or can be taken from the submission form itself. All settings in this panel can be overridden per premium type in the next panel. Default Commission Trigger Default Commission Field Override Enter the commission, in percentage, that will be used when a custom commission has not been defined. If the default commission was included in the distributor company setup, it will automatically be entered here. Select a trigger to determine if the system will use the Default Commission or the Default Commission Field Override. If the trigger evaluates as false, the Default Commission will be used. If the trigger evaluates as true, the Default Commission Field Override will be used. If no trigger is selected, the Default Commission Field Override (if selected) will always be used. Select a field from the attached workflow to provide the commission amount. The field can be a calculated field, or can take direct input from the user. If the selected field is left blank in the submission form, either by the calculation or by the user, it will be considered a zero value. If no override field is selected in this panel, the Default Commission will be used. This panel displays all premium types connected to the same product and line of business as the master cover, plus those set as All. Custom commission percentages can be defined for any of the premium types, and will override both the Default Commission and any Default Commission Field Override. If a custom commission is not defined, the Default Commission or the Default Commission Field Override will be used for that premium type. 3. Click Add to save the distributor setup but remain on the page, click Add & Close to save the distributor setup and return to the distributors list, or click Close to return to the distributors list without saving the distributor setup.

50 49 Viewing and Modifying a Distributor With the master cover selected, click the Distributors item in the Screens widget. For instructions on finding and viewing a master cover, see the section on Viewing and Modifying a Master Cover. Product Status Identifies the product associated with the master cover. Identifies the current status of the master cover. The Distributors panel displays all distributors currently attached to the master cover. 1. Click a link in the Name column to view the distributor details. 2. See the section on Adding a Distributor for a detailed description of the fields. All fields may be edited, if necessary, except for the Name field. 3. Click Save to save any changes and remain on the page, click Save & Close to save and return to the distributors list, or click Close to return to the distributors list without saving any changes.

51 50 Removing a Distributor A distributor can be removed from the master cover. This will leave the distributor attached to existing submissions and policies, but it will not be available for new submissions. With the master cover selected, click the Distributors item in the Screens widget. For instructions on finding and viewing a master cover, see the section on Viewing and Modifying a Master Cover. Product Status Identifies the product associated with the master cover. Identifies the current status of the master cover. The Distributors panel displays all distributors currently attached to the master cover. 1. Click a link in the Name column to view the distributor details. 2. Click Delete, then confirm the deletion when prompted to do so.

52 51 Configurations Each master cover can have a customized library of s. These s can be sent automatically in response to actions taken by the users, or can be made available within the submission/policy form for users to send manually. All s are logged within the submission or policy for reference. Creating an Automatic Configuration Automatic s are sent by the system when selected workflow events occur, unless an optional trigger condition is not met. The settings on this page may require the following resources to be created in advance. See the related documentation for details on preparing these resources. Template (required) See the Templates section of the Product Design User Guide. Recipient User Accounts (optional) Attachment Documents (optional) Triggers (optional) See the Users section of the Companies & Users Guide. See the Documents / Forms section below. See the Managing Triggers section of the Product Design User Guide. With the master cover selected, click the Configurations item in the Screens widget. For instructions on finding and viewing a master cover, see the section on Viewing and Modifying a Master Cover. Product Status Identifies the product associated with the master cover. Identifies the current status of the master cover.

53 52 The Configurations panel displays all configurations currently attached to the master cover. Tip: By default, only Active configurations will be displayed. Clear the filter in the Status column to view all configurations. 1. Click Create Automatic Configuration. The Master Cover - Configurations page opens. Product Status Identifies the product associated with the master cover. Identifies the current status of the master cover. 2. Fill in the necessary information.

54 53 Name Description Type Enter the name of the . This name will be used in the Configurations list. A description can be entered to provide information about the . This description is only visible here in the configuration. Identifies whether the current configuration is for an automatic or manual . Template Select a template for the subject line and body of the . Address If the should appear to be from a specific sending address, enter that address here. Any replies will be sent to this address. If no address is provided, the system will use the default address configured by the System Administrator.

55 54 Users Select the default users to receive the . Use the double right arrow to add all contacts to the Included list. Use the double left arrow to remove all contacts from the Included list. Select one or more contacts in the Excluded list, and click the right arrow to add them to the Included list. Select one or more contacts in the Included list, and click the left arrow to remove them from the Included list. Use the up and down arrows to the right of the Included list to change the order of the included contacts. Tip: To select and move several contacts at once, select one contact then hold the Shift key and select another contact to select all contacts in between, or hold the Ctrl key to select individual contacts. Include Submission Creator Include Client Check this box to send the to the user who created the submission or policy. Check this box to send the to the client attached to the submission or policy. The will be sent to the designated primary contact for the company. If no primary contact has been designated, the will be sent to the first user created for the company.

56 55 Include Distributor Check this box to send the to the distributor attached to the submission or policy. The will be sent to the designated primary contact for the company. If no primary contact has been designated, the will be sent to the first user created for the company. Documents can be automatically generated and attached to s. Documents Select any documents to be included in the . Only documents set to be auto-generated will be available. Use the double right arrow to add all documents to the Included list. Use the double left arrow to remove all documents from the Included list. Select one or more documents in the Excluded list, and click the right arrow to add them to the Included list. Select one or more documents in the Included list, and click the left arrow to remove them from the Included list. Use the up and down arrows to the right of the Included list to change the order of the included documents. Tip: To select and move several documents at once, select one document then hold the Shift key and select another document to select all documents in between, or hold the Ctrl key to select individual documents.

57 56 The Send Criteria panel defines when the automated will be sent. Workflow Event Select one or more workflow events where the will be sent. For details on the event types, please see Appendix A - Workflow Event Types. Use the double right arrow to add all events to the Included list. Use the double left arrow to remove all events from the Included list. Select one or more events in the Excluded list, and click the right arrow to add them to the Included list. Select one or more events in the Included list, and click the left arrow to remove them from the Included list. Use the up and down arrows to the right of the Included list to change the order of the included events. Tip: To select and move several events at once, select one event then hold the Shift key and select another event to select all events in between, or hold the Ctrl key to select individual events. Trigger A trigger can be defined to control if the will be sent or not. If the trigger does not evaluate as true, the will not be sent. 3. Click Add to save the settings but remain on the page, click Add & Close to save the settings and return to the configurations list, or click Close to return to the configurations list without saving the settings.

58 57 Creating a Manual Configuration Manual s are available to users in the submission/policy form, and can be sent whenever necessary. The settings on this page may require the following resources to be created in advance. See the related documentation for details on preparing these resources. Template (required) See the Templates section of the Product Design User Guide. Recipient User Accounts (optional) Triggers (optional) See the Users section of the Companies & Users Guide. See the Managing Triggers section of the Product Design User Guide. With the master cover selected, click the Configurations item in the Screens widget. For instructions on finding and viewing a master cover, see the section on Viewing and Modifying a Master Cover. Product Status Identifies the product associated with the master cover. Identifies the current status of the master cover.

59 58 The Configurations panel displays all configurations currently attached to the master cover. Tip: By default, only Active configurations will be displayed. Clear the filter in the Status column to view all configurations. 1. Click Create Manual Configuration. The Master Cover - Configurations page opens. Product Status Identifies the product associated with the master cover. Identifies the current status of the master cover. 2. Fill in the necessary information. Name Enter the name of the . This name will be used in the Configurations list, as well as in the Templates dropdown on the submission/policy form.

60 59 Description Type A description can be entered to provide information about the . This description is only visible here in the configuration. Identifies whether the current configuration is for an automatic or manual . Template Allow Manual Override Select a template for the subject line and body of the . When checked, this option allows the user to edit the subject line and body text of the before sending. If unchecked, the subject and body will appear as they will be sent, and cannot be changed. Address If the should appear to be from a specific sending address, enter that address here. Any replies will be sent to this address. If no address is provided, the system will use the default address configured by the System Administrator.

61 60 Users Select the default users to receive the . Use the double right arrow to add all contacts to the Included list. Use the double left arrow to remove all contacts from the Included list. Select one or more contacts in the Excluded list, and click the right arrow to add them to the Included list. Select one or more contacts in the Included list, and click the left arrow to remove them from the Included list. Use the up and down arrows to the right of the Included list to change the order of the included contacts. Tip: To select and move several contacts at once, selec one contact then hold the Shift key and select another contact to select all contacts in between, or hold the Ctrl key to select individual contacts. Include Submission Creator Check this box to send the to the user who created the submission or policy.

62 61 Include Client Include Distributor Allow Manual Override Check this box to send the to the client attached to the submission or policy. The will be sent to the designated primary contact for the company. If no primary contact has been designated, the will be sent to the first user created for the company. Check this box to send the to the distributor attached to the submission or policy. The will be sent to the designated primary contact for the company. If no primary contact has been designated, the will be sent to the first user created for the company. When checked, this option allows the user to edit the Users list, as well as the checkboxes for Include Submission Creator, Include Client, and Include Distributor before sending the . The user will also be able to manually add additional addresses to the Additional To, Cc, and Bcc fields. If unchecked, the selected recipients will be displayed, but cannot be edited. Note: Individual s will be sent to all recipients, including any addresses the user may add in the Additional To field at the time the is sent. If the user adds any addresses to the Cc or Bcc fields, those addresses will be added to each individual sent to the recipients. This can result in Cc or Bcc addressees receiving multiple copies of s.

63 62 The Send Criteria panel defines when the will be available to users in the submission/policy form. Trigger Policy Transaction Types Policy Transaction Statuses Security Roles A trigger can be defined to control if the will be available or not. If the trigger does not evaluate as true, the template will not be shown in the New window when sending an . Check the transaction types for which the will be available. Check the transaction statuses for which the will be available. Check the user security roles for which the will be available. Once an has been sent, a copy is stored in the submission/policy form. The selected security roles will also determine if the user can view the stored s.

64 63 Note: The will only be available if the transaction and user match at least one checked option in each group. At least one option must be checked in each group or the will never be shown. 3. Click Add to save the settings but remain on the page, click Add & Close to save the settings and return to the configurations list, or click Close to return to the configurations list without saving the settings. Viewing and Modifying an Configuration With the master cover selected, click the Configurations item in the Screens widget. For instructions on finding and viewing a master cover, see the section on Viewing and Modifying a Master Cover. Product Status Identifies the product associated with the master cover. Identifies the current status of the master cover.

65 64 The Configurations panel displays all configurations currently attached to the master cover. Tip: By default, only Active configurations will be displayed. Clear the filter in the Status column to view all configurations. 1. Click a link in the Name column to view the configuration details. 2. See the sections on Creating an Automatic Configuration or Creating a Manual Configuration for detailed descriptions of the fields. All fields may be edited, if necessary. The Status panel is added once the configuration has been saved. Active Created By Last Modified By Marks the configuration as active and available for use. If unchecked, any existing s sent with this configuration will remain attached to any submissions or policies, but the configuration cannot be used for new s. Identifies the date and time the configuration was created, and the user who created it. Identifies the last date and time the configuration was changed, and the user who made the changes. 3. Click Save to save the settings but remain on the page, click Save & Close to save the settings and return to the configurations list, or click Close to return to the configurations list without saving the settings.

66 65 Deactivating an Configuration With the master cover selected, click the Configurations item in the Screens widget. For instructions on finding and viewing a master cover, see the section on Viewing and Modifying a Master Cover. Product Status Identifies the product associated with the master cover. Identifies the current status of the master cover. The Configurations panel displays all configurations currently attached to the master cover. Tip: By default, only Active configurations will be displayed. Clear the filter in the Status column to view all configurations. 1. Locate the configuration or configurations to be deactivated. If there are a large number of available configurations, see the section on Using Grids in the User Guide - Introduction document for help on finding the appropriate configurations.

67 66 2. Check the boxes for all configurations to be deactivated. 3. Click Deactivate, then confirm the deactivation when prompted to do so. All selected configurations will be deactivated. If the configurations list is still defaulted to only show active configurations, they will disappear from the list. Tip: Individual configurations can also be deactivated or reactivated directly through the configuration record. See the section on Viewing and Modifying an Configuration for details.

68 67 Documents / Forms Documentation is an important part of the insurance process. Document templates can be built in Microsoft Word, attached to the master cover, and then generated from within the submission/policy form, manually or automatically. When the document is generated, placeholders in the template will be automatically replaced with the relevant data from the submission or policy. Logic structures can be used to include or exclude content, from individual words to entire sections. "Associated" documents can be attached to a "Master" document, and will be generated at the same time as the master. The master and all associated documents will be combined into one output file. All generated documents are logged within the submission or policy for reference, or draft versions may be generated for review, which will not be attached. Adding a Document or Form The settings on this page may require the following resources to be created in advance. See the related documentation for details on preparing these resources. Document Template (required) See the Document Templates section of the Product Design User Guide. Triggers (optional) Product (optional) See the Managing Triggers section of the Product Design User Guide. See the Products section of the Product Design User Guide. With the master cover selected, click the Documents / Forms item in the Screens widget. For instructions on finding and viewing a master cover, see the section on Viewing and Modifying a Master Cover. Product Status Identifies the product associated with the master cover. Identifies the current status of the master cover.

69 68 The Master Document panel displays all documents currently attached to the master cover. Tip: By default, only Active documents will be displayed. Clear the filter in the Status column to view all documents. 1. Click Create. The Master Cover - Documents/Forms page opens. Product Status Identifies the product associated with the master cover. Identifies the current status of the master cover. 2. Fill in the necessary information.

70 69 Document Name Document Template Trigger Description Effective Period Automatically Generate Document Enter the name of the document. This name will be used in the Master Document list, as well as in the New Document window when printing from the submission/policy form. Select a template for the document. The template should be created and uploaded to the system before being attached to a master cover. Documents can be uploaded through the Document Templates section of the Product Design menu, or can be quickly uploaded using the Upload Document Template button below. See the Upload Document Template section below for instructions on uploading templates, or refer to the Managing Document Templates section of the Product Design guide for full instructions on managing templates. A trigger can be defined to control if the document will be available or not. If the trigger does not evaluate as true, the document will not be shown in the New Document window when printing from the submission/policy form. A description can be entered to provide information about the document. This description is only visible here in the configuration. When attaching time-sensitive documents, a date range can be provided. This document will only be available during the defined period. When checked, this document will be generated and attached to the form when the submission goes into quoted status or the policy is bound, depending on the settings below.

71 70 Whenever the submission or policy is changed to Quoted or Bound status, the system will check the master cover for any attached documents with this option checked. Each of those documents that are available for that specific combination of Transaction and Status will be generated and attached to the Documents/Forms panel of the submission or policy. The Security Role of the user does not restrict the automatic generation of documents. However, a user will only be able to see documents available to their security role(s). Any documents the user cannot see will still be generated and attached, ready for any other user who views the submission or policy with the necessary role(s). Documents that are set for automatic generation can also be attached to automatic s that are being sent at the time of generation. See the Configurations section for details on attaching automatically generated files. To upload a document template, click Upload Document Template. The current document configuration will be saved (required fields must be completed first) and the Document Template Management page will open. See the Upload Document Template section below.

72 71 The transaction and security role panels define when the document will be available for printing in the submission/policy form. If the document is set to be generated automatically, these settings will determine when it will be generated. Policy Transaction Types Policy Transaction Statuses Security Roles Check the transaction types for which the document will be available. Check the transaction statuses for which the document will be available. Automatic generation of documents only applies to Quoted and Bound statuses. Check the user security roles for which the document will be available. Once a document has been generated, a copy is stored in the submission/policy form. The selected security roles will also determine if the user can view the stored documents. Note: The document will only be available or generated automatically if the transaction and user match at least one checked option in each group. At least one option must be checked in each group or the document will never be available. Associated Documents can be added to the master document. These documents will be generated at the same time as the master, and combined with the master into one output file. a) Click in the field marked Please click here to add new row. b) Select the Document Template.

73 72 c) A Trigger can be selected to control if the associated document will be included. If the trigger does not evaluate as true, the associated document will not be included in the output file. This will not affect the master document or any other associated documents. d) Enter a Sequence number. This will determine the order in which the associated documents will be added to the output file after the master document, with lower numbers appearing first. Tip: It is advisable to leave gaps between the sequence numbers, such as 5, 10, 15. This allows new items to be added to the list at a later date, inserted between existing items. Otherwise, the sequence numbers of existing items will need to be changed to allow for the new addition. e) Press the Tab key from the Sequence field or click outside the table to add the item to the list. The item will be highlighted in yellow to indicate that it has not been accepted yet. f) Repeat steps a to e to add additional list items. g) Once all items have been added, right-click inside the table and select Accept All Changes. This will save the current table. 3. Click Add to save the document but remain on the page, click Add & Close to save the document and return to the Master Document list, or click Close to return to the Master Document list without saving the document. Click Upload Document Template to upload a document template. The current document configuration will be saved (required fields must be completed first) and the Document Template Management page will open. See the Upload Document Template section below.

74 73 Upload Document Template A new document template can be quickly uploaded during the process of configuring a document in the master cover. This page is accessed using the Upload Document Template button on the Master Cover - Documents/Forms page. For detailed instructions on managing document templates, refer to the Managing Document Templates section of the Product Design guide. 1. Fill in the necessary information. Name Line of Business Product Document to Upload Enter the name of the template. This is the internal name, used to select this template in the master cover. This name will not appear on the form itself. Select a Line of Business from the list of industry presets, or select All to make the template available to all lines. Select an available product, or select All to make the template available to all products. Click the Browse button to open a standard file selection window. Select the file to be attached and click Open. The full path and filename will be displayed in the field. 2. Click Add to save the template but remain on the page, click Add & Close to save the template and return to the Master Cover - Documents/Forms page, or click Close to return to the Master Cover - Documents/Forms page without saving the template.

75 74 Viewing and Modifying a Document or Form With the master cover selected, click the Documents / Forms item in the Screens widget. For instructions on finding and viewing a master cover, see the section on Viewing and Modifying a Master Cover. Product Status Identifies the product associated with the master cover. Identifies the current status of the master cover. The Master Document panel displays all documents currently attached to the master cover. Tip: By default, only Active documents will be displayed. Clear the filter in the Status column to view all documents. 1. Click a link in the Document Name column to view the document details.

76 75 2. See the section on Adding a Document or Form for a detailed descriptions of the fields. All fields may be edited, if necessary. The Status panel is added once the document has been saved. Active Created By Last Modified By Marks the document as active and available for use. If unchecked, any existing documents generated with this configuration will remain attached to any submissions or policies, but the configuration cannot be used for new documents. Identifies the date and time the document was created, and the user who created it. Identifies the last date and time the document was changed, and the user who made the changes. 3. Click Save to save the document but remain on the page, click Save & Close to save the document and return to the Master Document list, or click Close to return to the Master Document list without saving the document. Click Upload Document Template to upload a document template. The current document configuration will be saved (required fields must be completed first) and the Document Template Management page will open. See the Upload Document Template section above.

77 76 Deactivating a Document or Form With the master cover selected, click the Documents / Forms item in the Screens widget. For instructions on finding and viewing a master cover, see the section on Viewing and Modifying a Master Cover. Product Status Identifies the product associated with the master cover. Identifies the current status of the master cover. The Master Document panel displays all documents currently attached to the master cover. Tip: By default, only Active documents will be displayed. Clear the filter in the Status column to view all documents. 1. Locate the document or documents to be deactivated. If there are a large number of available documents, see the section on Using Grids in the User Guide - Introduction document for help on finding the appropriate master cover.

78 77 2. Check the boxes for all documents to be deactivated. 3. Click Deactivate, then confirm the deactivation when prompted to do so. All selected documents will be deactivated. If the documents list is still defaulted to only show active configurations, they will disappear from the list. Tip: Individual documents can also be deactivated or reactivated directly through the configuration record. See the section on Viewing and Modifying a Document or Form for details.

79 78 Rates Rates are a vital part of any master cover. The Rates section defines a series of premium calculation rules which determine precisely what premium will be applied to a submission or policy when a quote is requested. For additional information on rates, including more examples, see Appendix C - Rates. Creating a Rate The settings on this page may require the following resources to be created in advance. See the related documentation for details on preparing these resources. Premium Type (required) See the Premium Types section of the Product Design User Guide. Triggers (optional) See the Managing Triggers section of the Product Design User Guide. With the master cover selected, click the Rates item in the Screens widget. For instructions on finding and viewing a master cover, see the section on Viewing and Modifying a Master Cover. Product Status Identifies the product associated with the master cover. Identifies the current status of the master cover.

80 79 The Rate Configuration panel displays all rates currently set for the master cover. 1. Click in the field marked Please click here to add new row. 2. Select a Premium Type. All rates and charges for the same premium type are accumulated as calculations are completed. The premium type must be created before being attached to a master cover. See the Managing Premium Types section of the Product Design guide for instructions on creating premium types. 3. Select a Rate Type to define what type of calculation is to be performed for this entry. All calculations for the same premium type and sequence number are performed in a specific order (see Sequence below). Each calculation is performed on the accumulated value of all preceding calculations for the same premium type and sequence number. Rate The amount in the Driver Field is multiplied by the Amount or Rate field. The result is added to the accumulated value. Multiplier The accumulated value is multiplied by the Amount or Rate field. If a Driver Field is specified, then that amount is multiplied by the Amount or Rate field, with the result being multiplied by the accumulated value. Flat Amount The amount in the Amount or Rate field is added to any accumulated value. Minimum If the accumulated value for this premium type and sequence number is less than the amount in the Amount or Rate field, it is increased to the specified amount.

81 80 Discount or Surcharge The Amount or Rate is calculated from the accumulated value as either a discount or surcharge, with numbers from zero to one providing a discount and numbers greater than one resulting in a surcharge. If a Driver Field is also defined, that amount is calculated from the accumulated value the same way, but separate from the Amount or Rate. The calculated values for each are then added to or subtracted from the original accumulated value. Example: A final value of 0.8 results in a 20% discount. A final value of 1.3 results in a 30% surcharge. Note: The Discount or Surcharge type does not work with premium grids. 4. Select a Driver Field, if required by the Rate Type. Only fields within the attached workflow that have been designated as Rate Driver fields are available. See the Managing Fields section of the Product Design guide for instructions on configuring fields. 5. Enter an Amount or Rate, suitable to the selected Rate Type. 6. The Attachment and Limit fields can be used together or separately to define what portion of the Driver Field value should be used for the calculations in the selected entry. Both fields are optional. When an Attachment value is provided, only the Driver Field amount exceeding the value is used. If the amount is less than or equal to the Attachment value, the amount is zero. The Limit value is the maximum amount that is used from the Driver Field. If both fields are provided, the calculations are done on the portion of the Driver Field that falls between the two values.

82 81 Examples: If the Attachment value is 10,000, and the Driver Field equals 15,000, the calculations will be based on a value of 5,000. If the Limit value is 25,000, and the Driver Field equals 30,000, the calculations will be based on a value of 25,000. If the Attachment value is 10,000, the Limit value is 25,000, and the Driver Field equals 30,000, the calculations will be based on a value of 15, A Trigger Name can be selected to control the entry. If the trigger does not evaluate as true, the calculation for this entry will not be applied. If no trigger is selected, the calculation for this entry will always be applied. 8. A Sequence number can be entered. This can be used to control the order in which entries will be calculated. Entries without sequence numbers will be processed first, followed by sequenced entries from the lowest value to the highest. Tip: It is advisable to leave gaps between the sequence numbers, such as 5, 10, 15. This allows new items to be added to the list at a later date, inserted between existing items. Otherwise, the sequence numbers of existing items will need to be changed to allow for the new addition. For each premium type, all entries with the same sequence number are handled according to Rate Type in the following order: a. Rate b. Flat Amount c. Discount or Surcharge d. Multiplier e. Minimum All entries with the same premium type, sequence number, and rate type are handled as follows: Rates Each rate is calculated separately and added to the accumulated value for the premium type and sequence number. Flat Amount Each amount is added to the accumulated value for the premium type and sequence number.

83 82 Discount or Surcharge Multiplier Minimum Multiple entries are combined to determine a total discount or total surcharge, which is applied to the accumulated value for the premium type and sequence number. Each multiplier is applied separately. Only one minimum should be applied to a single sequence number. 9. The Effective Date and Valid Until Date fields can be used together or separately to control when the entry will be applied. If the effective date of the transaction is before the effective date of the entry or after the valid until date of the entry, the calculation for this entry will not be applied. 10. Press the Tab key from the Valid Until Date field or click outside the table to add the item to the list. The item will be highlighted in yellow to indicate that it has not been accepted yet. 11. Repeat steps 1 to 10 to add additional entries. 12. Once all entries have been added, right-click inside the table and select Accept All Changes. This will save the current table. 13. Click Save to save the changes. Viewing and Modifying a Rate With the master cover selected, click the Rates item in the Screens widget. For instructions on finding and viewing a master cover, see the section on Viewing and Modifying a Master Cover. Product Status Identifies the product associated with the master cover. Identifies the current status of the master cover.

84 83 The Rate Configuration panel displays all rates currently set for the master cover. 1. Double-click on any field in the table to open it for editing. See the section on Adding a Rate for a detailed description of the fields. 2. Once all changes have been made, click outside the table. The edited rates will be highlighted in yellow. 3. Right-click inside the table and select Accept All Changes. This will save the current table. 4. Click Save to save any changes. Deleting a Rate A rate can be deleted from the master cover. Any current submissions or policies will be unaffected, and submissions that are already quoted can be bound, but recalculating an existing submission or any new transactions will not include the deleted rate. With the master cover selected, click the Rates item in the Screens widget. For instructions on finding and viewing a master cover, see the section on Viewing and Modifying a Master Cover.

85 84 Product Status Identifies the product associated with the master cover. Identifies the current status of the master cover. The Rate Configuration panel displays all rates currently set for the master cover. 1. To remove list items, right-click on the item in the table, and select Delete. The item will be highlighted in red, and will be removed when the list is saved. 2. Right-click inside the table and select Accept All Changes. This will save the current table. 3. Click Save to save any changes.

86 85 Validation & Workflow Actions As users navigate through the submission process, the system will regularly check the content of the submission against a series of defined rules. These rules can trigger warnings, require changes to the data, or require intervention by the Underwriters or other authorized users. Different types of validations are performed at different points in the workflow, such as while navigating through the workflow, when calculating a quote, or when trying to bind the policy. General Settings The Validation and Workflow Actions page is used to define when certain actions will be taken throughout the workflow, and what validations will be performed in relation to those actions. With the master cover selected, click the Validation & Workflow Actions item in the Screens widget. For instructions on finding and viewing a master cover, see the section on Viewing and Modifying a Master Cover. Product Status Identifies the product associated with the master cover. Identifies the current status of the master cover.

87 86 The Validation Rules panel displays all validation rules currently set for the master cover. Click Create to add a new rule, or click a link in the Type column to edit or delete a rule. Calculate Quote Select the pages in the workflow where the quote process should be run. When the user clicks Save and Refresh on one of the selected pages, or tries to move forward from the page, the system will calculate all calculated fields, calculate the premium for the current settings in the submission, and determine the appropriate limits, deductibles, and insuring conditions. In addition, any validation rules (see below) linked to the quote process will be checked. Click Save to save the settings on the page.

88 87 Creating a Validation Rule The settings on this page may require the following resources to be created in advance. See the related documentation for details on preparing these resources. Triggers (optional) See the Managing Triggers section of the Product Design User Guide. With the master cover selected, click the Validation & Workflow Actions item in the Screens widget. For instructions on finding and viewing a master cover, see the section on Viewing and Modifying a Master Cover. Product Status Identifies the product associated with the master cover. Identifies the current status of the master cover. The Validations panel displays all validation rules currently set for the master cover. 1. Click Create. The Master Cover - Validation Rules page opens.

89 88 Product Status Identifies the product associated with the master cover. Identifies the current status of the master cover. 2. Fill in the necessary information. Type Select what type of validation is to be performed for this rule. Referral Referral rules are used to identify details in the submission that require review and manual approval by the Underwriter. Referral rules are validated when the Calculate Quote process is activated, as defined in the Actions panel of the Validations and Actions page. The Screens option below will display the selected screens for reference. If the conditions for this rule are met, the submission will go into Underwriting Required status. The attached message will be displayed and the user will have the options to make changes, or to click Request Quote and send the submission into Referred status for review by the Underwriter or other authorized user.

90 89 Warning Warnings are used to provide information to a user. They do not prevent the user from proceeding with the submission. Warning rules can be applied to individual pages in the workflow (see Screens option below). If the conditions of this rule are met, the attached message will be displayed. No action is required for this message, and the user can continue normally. Once a warning is activated on one page in the workflow, it will appear on all pages until the cause of the warning is removed. Data Validation Data Validation rules determine if entries in the submission form meet requirements. These can be used to check if values do not meet minimum or maximum requirements, if the choices in one field requires specific answers in related fields, or any other restriction that must be applied to data in the form. Data Validation rules can be applied to individual pages in the workflow (see Screens option below). If the conditions of this rule are met, the submission will be returned to Incomplete status. The attached message will be displayed and the user will need to correct the relevant information before they can proceed to the next page in the workflow. Notes: The system has its own warnings for when users do not complete required fields or if they enter data in the wrong format. Data Validation should be used for items that will not be caught by the system. Quote Validation Quote Validation rules are checked whenever a quote is calculated or issued, whether triggered manually or automatically. These are used to verify that the submission includes all information required to generate a valid quote. If the conditions of this rule are met, the attached message will be displayed and the submission will return to Incomplete status. The user will be able to navigate the submission form normally, and will need to correct the relevant information before a quote can be successfully generated. Note: The Bypass Quote Validations on Issue Quote option in the Policy Settings page of the master cover will cause all Quote Validations to be ignored when a user manually issues a quote.

91 90 Bind Validation Bind Validation rules determine if all required information has been provided and is valid before binding a policy. Bind Validation rules are checked whenever a user attempts to Bind a submission. If the conditions of this rule are met, the attached message will be displayed and the user will need to correct the relevant information before attempting to Bind the submission again. Compliance Compliance rules are used to identify details in the submission that may not comply with international restrictions. The attached trigger may be set to check specific conditions in the submission form, or may perform a compliance scan against one or more lists of restricted entities. Referral rules are validated when the Calculate Quote process is activated, as defined in the Actions panel of the Validations and Actions page. The Screens option below will display the selected screens for reference. If the conditions for this rule are met, the submission will go into Underwriting Required status. The attached message will be displayed and the user will have the options to make changes, or to click Request Quote and send the submission into Referred status for review and approval by a user with Compliance authority. Manual Bind Manual Bind rules are used to prevent users from binding a policy under circumstances that require approval from an authorized user. Referral rules are validated when the Calculate Quote process is activated, as defined in the Actions panel of the Validations and Actions page. The Screens option below will display the selected screens for reference. If the conditions for this rule are met, the attached message will be displayed. However, instead of a Bind button, the user will have a Request Bind button. If they click Request Bind, the status will change to Bind Requested and only the Underwriter or other authorized user will be able to bind the policy. Note: Authorized users will not see the Request Bind button. In both Quoted and Bind Requested statuses, they will have the Bind button. Message Enter a Message that will be displayed at the top of the screen when the conditions for this rule are met.

92 91 Code A Code can be entered for integration with external systems. Screens Trigger Name Effective Date Check each screen where the rule will be applied. This option is only editable for Warning and Data Validation rules. For rules based on the Get Quote process, this feature will display the screens selected in the Actions panel of the Validations and Actions page. This feature will not be shown for rule types that are linked to other actions. Select a Trigger to set the conditions for the rule. If the trigger evaluates as true, the rule will be applied. If no trigger is specified, the rule will always be applied. Triggers should always be included for rules that stop the user from proceeding, or it will be impossible to complete the submission process. The date fields for the Effective Date can be used together or separately to control when the rule will be applied. If the effective date of the transaction is before the beginning date of the rule or after the end date of the rule, the rule will not be applied. 3. Click Add to save the rule but remain on the page, click Add & New to save the rule and clear the form to enter additional rules, click Add & Close to save the rule and return to the rules list, or click Close to return to the rules list without saving the rule.

93 92 Viewing and Modifying a Validation Rule With the master cover selected, click the Validation & Workflow Actions item in the Screens widget. For instructions on finding and viewing a master cover, see the section on Viewing and Modifying a Master Cover. Product Status Identifies the product associated with the master cover. Identifies the current status of the master cover. The Validations panel displays all validation rules currently set for the master cover. 1. Click a link in the Type column to view the rule details. 2. See the section on Creating a Validation Rule for a detailed description of the fields. All fields may be edited, if necessary. 3. Click Save to save any changes and remain on the page, click Save & Close to save and return to the rules list, or click Close to return to the rules list without saving any changes.

94 93 Deleting a Validation Rule With the master cover selected, click the Validation & Workflow Actions item in the Screens widget. For instructions on finding and viewing a master cover, see the section on Viewing and Modifying a Master Cover. Product Status Identifies the product associated with the master cover. Identifies the current status of the master cover. The Validations panel displays all validation rules currently set for the master cover. 1. Click a link in the Type column to view the rule details. 2. Click Delete, then confirm the deletion when prompted to do so.

95 94 Insuring Conditions Insuring Conditions are preset blocks of legal text (clauses) that define the conditions of insurance depending on various factors in the submission. Using triggers, conditions can be included or excluded from the Insuring Conditions field based on the choices and data the user has entered in the submission form. Adding an Insuring Condition The settings on this page may require the following resources to be created in advance. See the related documentation for details on preparing these resources. Premium Type (optional) See the Premium Types section of the Product Design User Guide. Clauses (required) Triggers (optional) See the Clauses section of the Product Design User Guide. See the Managing Triggers section of the Product Design User Guide. With the master cover selected, click the Insuring Conditions item in the Screens widget. For instructions on finding and viewing a master cover, see the section on Viewing and Modifying a Master Cover. Product Status Identifies the product associated with the master cover. Identifies the current status of the master cover.

96 95 The Insuring Conditions panel displays all clauses currently attached to the master cover. 1. Click in the field marked Please click here to add new row. 2. The clause can be associated to a specific Premium Type. Select All Premium Types to make the clause independent of the premium type. 3. Select a Condition Type. Standard All Standard conditions for the selected Premium Type will be displayed as long as no Override conditions are displayed for the same Premium Type. Override If any Override condition is displayed for a Premium Type, it will replace all Standard conditions for the associated Premium Type. Triggers should be defined for Override conditions or they will always display, and always replace the associated Standard conditions. 4. Select the Clause Name containing the necessary text. 5. Select a Trigger Name to set the conditions for inclusion of this clause. If the trigger evaluates as true, the clause will be added to the Insuring Conditions field. If no trigger is specified, the clause will always be included. 6. A Code can be entered for integration with external systems.

97 96 7. Enter a Sequence number to determine the order that the clauses will appear in the Insuring Conditions field. Tip: It is advisable to leave gaps between the sequence numbers, such as 5, 10, 15. This allows new items to be added to the list at a later date, inserted between existing items. Otherwise, the sequence numbers of existing items will need to be changed to allow for the new addition. 8. The Effective Date and Valid Until Date fields can be used together or separately to control when the clause will be included. If the effective date of the transaction is before the effective date of the clause or after the valid until date of the clause, the clause will not be included. 9. Press the Tab key from the Valid Until Date field or click outside the table to add the item to the list. The item will be highlighted in yellow to indicate that it has not been accepted yet. 10. Repeat steps 1 to 9 to add additional entries. 11. Once all entries have been added, right-click inside the table and select Accept All Changes. This will save the current table. 12. Click Save to save the changes. Viewing and Modifying an Insuring Condition With the master cover selected, click the Insuring Conditions item in the Screens widget. For instructions on finding and viewing a master cover, see the section on Viewing and Modifying a Master Cover.

98 97 Product Status Identifies the product associated with the master cover. Identifies the current status of the master cover. The Insuring Conditions panel displays all clauses currently attached to the master cover. 1. Double-click on any field in the table to open it for editing. See the section on Adding an Insuring Condition for a detailed description of the fields. 2. Once all changes have been made, click outside the table. The edited conditions will be highlighted in yellow. 3. Right-click inside the table and select Accept All Changes. This will save the current table. 4. Click Save to save any changes.

99 98 Deleting an Insuring Condition With the master cover selected, click the Insuring Conditions item in the Screens widget. For instructions on finding and viewing a master cover, see the section on Viewing and Modifying a Master Cover. Product Status Identifies the product associated with the master cover. Identifies the current status of the master cover. The Insuring Conditions panel displays all clauses currently attached to the master cover. 1. To remove list items, right-click on the item in the table, and select Delete. The item will be highlighted in red, and will be removed when the list is saved. 2. Right-click inside the table and select Accept All Changes. This will save the current table. 3. Click Save to save any changes.

100 99 Taxes & Fees Once all rates and charges have been calculated for a particular Premium Type, Taxes & Fees can be applied that will be displayed separately in the Quote Information panel of the submission/policy form. Each tax or fee can be conditional, using triggers to determine if it should be applied or not. This can be used to create localized taxes for countries or states, or special handling fees depending on settings in the submission. Adding a Tax or Fee The settings on this page may require the following resources to be created in advance. See the related documentation for details on preparing these resources. Taxes & Fees (required) Please contact your Oceanwide representative to request the creation of new Taxes & Fees. Premium Type (required) Triggers (optional) See the Premium Types section of the Product Design User Guide. See the Managing Triggers section of the Product Design User Guide. With the master cover selected, click the Taxes & Fees item in the Screens widget. For instructions on finding and viewing a master cover, see the section on Viewing and Modifying a Master Cover. Product Status Identifies the product associated with the master cover. Identifies the current status of the master cover.

101 100 The Taxes & Fees panel displays all additional charges currently attached to the master cover. 1. Click in the field marked Please click here to add new row. 2. Select an available Taxes & Fees option. 3. Select a Premium Type. The tax or fee will be applied to the selected premium once all calculations are complete. 4. A Trigger Name can be selected to set the conditions for this tax or fee to be applied. If the trigger evaluates as true, the tax or fee will be applied to the premium type. If no trigger is specified, the tax or fee will always be applied. 5. The Effective Date and Valid Until Date fields can be used together or separately to control when the tax or fee will be applied. If the effective date of the transaction is before the effective date of the entry or after the valid until date of the entry, the tax or fee will not be applied. 6. Press the Tab key from the Valid Until Date field or click outside the table to add the item to the list. The item will be highlighted in yellow to indicate that it has not been accepted yet. 7. Repeat steps 1 to 6 to add additional entries. 8. Once all entries have been added, right-click inside the table and select Accept All Changes. This will save the current table. 9. Click Save to save the changes.

102 101 Viewing and Modifying a Tax or Fee With the master cover selected, click the Taxes & Fees item in the Screens widget. For instructions on finding and viewing a master cover, see the section on Viewing and Modifying a Master Cover. Product Status Identifies the product associated with the master cover. Identifies the current status of the master cover. The Taxes & Fees panel displays all additional charges currently attached to the master cover. 1. Double-click on any field in the table to open it for editing. See the section on Adding a Tax or Fee for a detailed description of the fields. 2. Once all changes have been made, click outside the table. The edited taxes or fees will be highlighted in yellow. 3. Right-click inside the table and select Accept All Changes. This will save the current table. 4. Click Save to save any changes.

103 102 Deleting a Tax or Fee With the master cover selected, click the Taxes & Fees item in the Screens widget. For instructions on finding and viewing a master cover, see the section on Viewing and Modifying a Master Cover. Product Status Identifies the product associated with the master cover. Identifies the current status of the master cover. The Taxes & Fees panel displays all additional charges currently attached to the master cover. 1. To remove list items, right-click on the item in the table, and select Delete. The item will be highlighted in red, and will be removed when the list is saved. 2. Right-click inside the table and select Accept All Changes. This will save the current table. 3. Click Save to save any changes.

104 103 Limits Limits are used to define the maximum insurable values for the insurance product. A limit can be set as a fixed amount or can be linked to a driver field, and a trigger can be used to control if the limit is applied or not. Creating a Limit The settings on this page may require the following resources to be created in advance. See the related documentation for details on preparing these resources. Premium Type (required) See the Premium Types section of the Product Design User Guide. Rate Driver Field (optional) Triggers (optional) See the Managing Fields section of the Product Design User Guide. See the Managing Triggers section of the Product Design User Guide. With the master cover selected, click the Limits item in the Screens widget. For instructions on finding and viewing a master cover, see the section on Viewing and Modifying a Master Cover. Product Status Identifies the product associated with the master cover. Identifies the current status of the master cover.

105 104 The Limits panel displays all limits currently set for the master cover. 1. Click in the field marked Please click here to add new row. 2. Select a Premium Type. This defines which premium the limit will apply to. 3. Enter a Description that will be displayed on the submission form. 4. Select a Limit Type from the options defined in the limit type list selected in the Policy Settings page of the master cover. 5. Enter a default Amount. This amount will be used as the limit value if no Driver Field is defined, or if the Driver Field is empty. 6. Select a Currency for the limit. 7. Select a Driver Field if the limit amount should be taken from the submission form. If the Driver Field (which may be userentered or a calculated field) has any value, including zero, that value will be used as the limit value. If the Driver Field is left blank in the submission form, or if no Driver Field is selected, the Amount value will be used by default. Only fields defined as Rate Drivers will be available in this list. 8. A Trigger can be selected to set the conditions for this limit to be applied. If the trigger evaluates as true, the limit will be applied to the premium type.

106 The Effective Date and Valid Until Date fields can be used together or separately to control when the limit will be applied. If the effective date of the transaction is before the effective date of the limit or after the valid until date of the limit, the limit will not be applied. 10. Press the Tab key from the Valid Until Date field or click outside the table to add the item to the list. The item will be highlighted in yellow to indicate that it has not been accepted yet. 11. Repeat steps 1 to 10 to add additional entries. 12. Once all entries have been added, right-click inside the table and select Accept All Changes. This will save the current table. 13. Click Save to save the changes. Viewing and Modifying a Limit With the master cover selected, click the Limits item in the Screens widget. For instructions on finding and viewing a master cover, see the section on Viewing and Modifying a Master Cover. Product Status Identifies the product associated with the master cover. Identifies the current status of the master cover.

107 106 The Limits panel displays all limits currently set for the master cover. 1. Double-click on any field in the table to open it for editing. See the section on Adding a Limit for a detailed description of the fields. 2. Once all changes have been made, click outside the table. The edited limits will be highlighted in yellow. 3. Right-click inside the table and select Accept All Changes. This will save the current table. 4. Click Save to save any changes. Deleting a Limit With the master cover selected, click the Limits item in the Screens widget. For instructions on finding and viewing a master cover, see the section on Viewing and Modifying a Master Cover.

108 107 Product Status Identifies the product associated with the master cover. Identifies the current status of the master cover. The Limits panel displays all limits currently set for the master cover. 1. To remove list items, right-click on the item in the table, and select Delete. The item will be highlighted in red, and will be removed when the list is saved. 2. Right-click inside the table and select Accept All Changes. This will save the current table. 3. Click Save to save any changes.

109 108 Deductibles Deductibles are used to define the amount that must be covered by the client in the event of a claim. A deductible can be set as a fixed amount, percentage, or can be linked to a driver field. A trigger can be used to control if the deductible is applied or not. Creating a Deductible The settings on this page may require the following resources to be created in advance. See the related documentation for details on preparing these resources. Premium Type (required) See the Premium Types section of the Product Design User Guide. Rate Driver Field (optional) Triggers (optional) See the Managing Fields section of the Product Design User Guide. See the Managing Triggers section of the Product Design User Guide. With the master cover selected, click the Deductibles item in the Screens widget. For instructions on finding and viewing a master cover, see the section on Viewing and Modifying a Master Cover. Product Status Identifies the product associated with the master cover. Identifies the current status of the master cover.

110 109 The Deductibles panel displays all deductible amounts currently set for the master cover. 1. Click in the field marked Please click here to add new row. 2. Select a Premium Type. This defines which premium the deductible will apply to. 3. Enter a Description that will be displayed on the submission form. 4. Select a Deductible Type from the options defined in the deductible type list selected in the Policy Settings page of the master cover. 5. Select if the deductible should be a flat Amount or a Percentage. 6. Enter the flat amount or percentage, according to the selection in the Amount/Percentage field. 7. Enter a minimum amount for the deductible. This is for information purposes, and will not actively restrict the value. 8. Enter a maximum amount for the deductible. This is for information purposes, and will not actively restrict the value. 9. Select a Currency for the deductible. 10. Select a Driver Field if the deductible amount should be taken from the submission form. If the Driver Field (which may be user-entered or a calculated field) has any value, including zero, that value will be used as the deductible amount. If the Driver Field is left blank in the submission form, or if no Driver Field is selected, the Amount value will be used by default. Only fields defined as Rate Drivers will be available in this list.

111 A Trigger can be selected to set the conditions for this deductible to be applied. If the trigger evaluates as true, the deductible will be applied. 12. The Effective Date and Valid Until Date fields can be used together or separately to control when the deductible will be applied. If the effective date of the transaction is before the effective date of the deductible or after the valid until date of the deductible, the deductible will not be applied. 13. Press the Tab key from the Valid Until Date field or click outside the table to add the item to the list. The item will be highlighted in yellow to indicate that it has not been accepted yet. 14. Repeat steps 1 to 13 to add additional entries. 15. Once all entries have been added, right-click inside the table and select Accept All Changes. This will save the current table. 16. Click Save to save the changes. Viewing and Modifying a Deductible With the master cover selected, click the Deductibles item in the Screens widget. For instructions on finding and viewing a master cover, see the section on Viewing and Modifying a Master Cover. Product Status Identifies the product associated with the master cover. Identifies the current status of the master cover.

112 111 The Deductibles panel displays all deductible amounts currently set for the master cover. 1. Double-click on any field in the table to open it for editing. See the section on Adding a Deductible for a detailed description of the fields. 2. Once all changes have been made, click outside the table. The edited deductibles will be highlighted in yellow. 3. Right-click inside the table and select Accept All Changes. This will save the current table. 4. Click Save to save any changes. Deleting a Deductible With the master cover selected, click the Deductibles item in the Screens widget. For instructions on finding and viewing a master cover, see the section on Viewing and Modifying a Master Cover.

113 112 Product Status Identifies the product associated with the master cover. Identifies the current status of the master cover. The Deductibles panel displays all deductible amounts currently set for the master cover. 1. To remove list items, right-click on the item in the table, and select Delete. The item will be highlighted in red, and will be removed when the list is saved. 2. Right-click inside the table and select Accept All Changes. This will save the current table. 3. Click Save to save any changes.

114 113 External Services The External Services page is used to arrange the automated export of submission and policy information. With the master cover selected, click the External Services item in the Screens widget. For instructions on finding and viewing a master cover, see the section on Viewing and Modifying a Master Cover. Product Status Identifies the product associated with the master cover. Identifies the current status of the master cover. Select the System the data will be exported to. Only one system can be configured for each master cover. Export Policy to Genoa: This system transfers bound policies to the Genoa Insurance System for use in generating certificates and claims. If this option is selected, all transaction types can be used, but only the Bound transaction status can be used.

115 114 Identify what combinations of Transaction Type and Transaction Status will be exported. Policy Transaction Types Policy Transaction Statuses Check the transaction types that will be exported. Check the transaction statuses that will be exported. Click Save to save the current settings.

116 115 Payment Settings The system supports online payments by credit card. Payment options can be configured to offer installments, and include custom terms and conditions. With the master cover selected, click the Payment Settings item in the Screens widget. For instructions on finding and viewing a master cover, see the section on Viewing and Modifying a Master Cover. Product Status Identifies the product associated with the master cover. Identifies the current status of the master cover. Online Payment Payment Processor When to Bill Enables online payment. If not enabled, binding a policy will function normally, and billing will need to be handled separately. Select the company that will handle the payments online. New companies can be added, which is handled by Oceanwide. While the client will provide their credit card information when they Bind the policy, and the appropriate validation will be done, the charge may not be processed immediately.

117 116 Bind Date The full payment or first installment will be processed immediately. Effective Date The full payment or first installment will be charged on the date that the insurance takes effect. The client may be required to pay the full amount in one payment, or they may be provided with installment options. The Allow Installments checkbox enables the Frequency options. One or more options may be checked, and the client will be able to choose which of the available options to use. Any Additional Information can be entered, which will be displayed on the payment screen.

118 117 The Terms and Conditions can be defined in detail, using Rich Text and a standard suite of formatting tools. Click Save to save the current settings.

119 Bridge User Guide - APPENDICES 118 APPENDICES Appendix A - Workflow Event Types A Workflow Event is when a submission or policy changes from one status to another due to a specific action taken by a user or by the system. Some options in the system can be set to activate when a specific Workflow Event occurs. The table below lists the following information: Name The name of the event type as it will appear in the selection list. Transaction Type Source Status Action Destination Status The type(s) of business the event applies to. The "Before" status of the transaction. The action taken by the user or the system, corresponding to the button for that action. The "After" status of the transaction. Any specific notes related to an event will be listed below the table. Accept Compliance - Referral Pending Name Transaction Type Source Status Action Destination Status Accept Compliance - Release Compliance Referral New Business, Endorsement, Renewal New Business, Endorsement, Renewal Referred-Compliance Accept Compliance Referred Referred-Compliance Accept Compliance Quoted Bind - New Business New Business Quoted Bind Bound Bind - Endorsement Endorsement Quoted Bind Bound Bind - Renewal Renewal Quoted Bind Bound Bind - From Referral - New Business New Business Referred - Any Bind Bound Bind - From Referral - Endorsement Endorsement Referred - Any Bind Bound Bind - From Referral - Renewal Renewal Referred - Any Bind Bound Confirm Cancellation Cancellation Quoted Confirm Cancellation Cancelled

120 Bridge User Guide - APPENDICES 119 Decline - From Manual Bind Request Decline - From Referral Decline - From Special Quote Request Name Transaction Type Source Status Action Destination Status New Business, Endorsement, Renewal New Business, Endorsement, Renewal New Business, Endorsement, Renewal Get Quote / Recalculate Quote - New Business New Business Incomplete or Underwriting Required or Quoted or Lost Get Quote / Recalculate Quote - Endorsement Endorsement Incomplete or Underwriting Required or Quoted or Lost Get Quote / Recalculate Quote - Renewal Renewal Incomplete or Underwriting Required or Quoted or Lost Issue Quote - From Existing Quote Issue Quote - From Lost Quote Issue Quote - From Manual Bind Request Issue Quote - From Referral Issue Quote - From Special Quote Request New Business, Endorsement, Renewal New Business, Endorsement, Renewal New Business, Endorsement, Renewal New Business, Endorsement, Renewal New Business, Endorsement, Renewal Referred - Manual Bind Request Decline Declined Referred - Regular Decline Declined Referred - Special Request Decline Declined Get Quote or Recalculate Quote Get Quote or Recalculate Quote Get Quote or Recalculate Quote Quoted Quoted Quoted Quoted Issue Quote Quoted Lost Issue Quote Quoted Referred-Manual Bind Request Issue Quote Quoted Referred-Regular Issue Quote Quoted Referred-Special Quote Request Issue Quote Quoted Mark As Lost - New Business New Business Quoted Mark as Lost Lost Mark As Lost - Endorsement Endorsement Quoted Mark as Lost Lost Mark As Lost - Renewal Renewal Quoted Mark as Lost Lost Reject Compliance New Business, Endorsement, Renewal Referred-Compliance Reject Compliance Declined Renew Renewal Bound Renew Incomplete Request Bind - Manual Bind Request Request Quote - Submit Compliance Referral New Business, Endorsement, Renewal New Business, Endorsement, Renewal Quoted Request Bind Referred-Manual Bind Underwriting Required Request Quote Referred-Compliance

121 Bridge User Guide - APPENDICES 120 Request Quote - Submit Referral Name Transaction Type Source Status Action Destination Status New Business, Endorsement, Renewal Underwriting Required Request Quote Referred-Regular Request Special Quote New Business, Endorsement, Renewal Quoted Request Special Quote Referred-Special Quote - Accepting compliance can have two different results. If referral conditions exist along with the compliance conditions, the referral must be reviewed and approved separately from the compliance. If no referral conditions exist, the submission will go to Quoted status. - When a Cancellation transaction is confirmed, the transaction itself is considered Bound while the policy is marked as Cancelled. The Destination Status of Cancelled refers to the policy and not the transaction.

122 Bridge User Guide - APPENDICES 121 Appendix B - Prorating and Adjustments When transactions are quoted, a variety of calculations are performed, including Prorating (modifying an amount based on time frame) and Adjustments (refunds or additional charges resulting from changes in an endorsement). Prorating: With a premium type being prorated by default, all rate calculations are based on a 1-year period, and then modified appropriately for the actual effective period of the policy or endorsement. This can result in a reduced value for periods less than a full year, or an increased value for periods greater than a year. If prorating is overridden, the premium type will be calculated at its full amount, regardless of the effective period. Examples: Prorating On: The calculated premium for the entire year is 9,000. If the term is reduced or an endorsement is created for eight months instead of twelve, the prorated premium will be approximately two-thirds of the full-year value, calculated to the precise number of days. Prorating Off: Without prorating, the full premium will be calculated with no modification for dates.

123 Bridge User Guide - APPENDICES 122 Note: The master cover settings for adjusting the Valid Until Date or offsetting the policy term to a specific time of day will not affect the prorating calculations. Without a time offset, the extra day is not counted (coverage ends at the beginning of the last day instead of the end), and with a time offset, the first and last days are partial days that equal one day. See Appendix D for more details. Adjustments: With a premium type being adjusted by default, the system will only count the calculated premium resulting from changes within an endorsement. If an endorsement results in changes to a premium, the full premium is calculated and then adjusted according to the premium amounts from the other transactions within the term. If adjustment is overridden, the premium type will be calculated at its full amount, regardless of any premium amount calculated for other transactions. Examples: Adjustments On: The calculated premium for the bound policy is 9,000. An endorsement is created for the full term, including changes that result in a 50% increase in the premium. With adjustments, only the difference between the policy and endorsement will be calculated. Adjustments Off: Without adjustments, the full premium will be calculated for the endorsement. The system defaults to applying both prorating and adjustments to each premium type. However, each premium type can be set to bypass one or both calculations.

124 Bridge User Guide - APPENDICES 123 Examples: (in all examples, the original premium is 9,000, and an endorsement is created that results in a 50% increase in premium) Prorating On Adjustments On With the changes to the coverage, the full premium for the endorsement equals 13,500. With both calculations being performed, this amount is prorated down to 9,062, and then adjusted to 3,021 as the endorsement premium. These settings will result in a total term premium of 12,021. Prorating On Adjustments Off With only prorating being applied, the 13,500 premium is reduced to 9,062 as the endorsement premium. These settings will result in a total term premium of 18,062. Prorating Off Adjustments On Without prorating being applied to the original premium or the endorsement premium, the full-year value of the original premium (9,000) is deducted from the full-year value of the endorsement (13,500) resulting in 4,500 as the endorsement premium. These settings will result in a total term premium of 13,500.

125 Bridge User Guide - APPENDICES 124 Prorating Off Adjustments Off With neither calculation being applied, the full-year value of 13,500 becomes the endorsement premium. These settings will result in a total term premium of 22,500. Tip: One potential use for these settings is to create a user-entered charge for endorsements. A field could be created and set to only appear on endorsements. This field would drive a rate at a 1 to 1 ratio. With prorating active, the userentered value would be changed if the effective period is not a full year. With adjustments active, the user-entered value would be reduced by any pre-existing charges for that premium type during the effective period. Bypassing prorating and adjustments would allow the full user-entered amount to be charged. The settings per premium type are handled in the master cover setup, under the Policy Settings page. The Premium Calculation Settings panel allows all available premium types to be overridden for prorating and/or adjustments.

126 Bridge User Guide - APPENDICES 125 Appendix C - Rates The rates system in Bridge is a powerful and versatile structure that enables extremely complex calculations to be performed. This appendix provides detailed descriptions of how the rates features function and interact. See the Rates section for instructions on adding rates to a master cover. Premium Type Each premium type attached to a master cover will represent one item in the final list of charges and credits on the submission or policy form. Each premium type may be the result of a single calculation, or it may be the accumulated total of several calculated values. The final value of each premium type will be used to calculate all other related values, such as taxes and commissions. Example: The following Rate Configuration table includes two premium types. The Single Premium will have one result, calculated as 10% of Field 1. The Accumulated Premium will be the total of three results, 50% of Field 2, 20% of Field 1, and a flat amount of If the submission has 1000 entered into both Field 1 and Field 2, the quoted premiums will be as follows:

127 Bridge User Guide - APPENDICES 126 Accumulated Premium: 1000 x 0.5 = x 0.2 = Single Premium: 1000 x 0.1 = 100 Rate Type The rate type defines what calculation, if any, is performed for each entry in the Rate Configuration table. All calculations for the same premium type and sequence number are performed in a specific order (see Sequence below). Each calculation is performed on the accumulated value of all preceding calculations for the same premium type and sequence number. Rate A Rate is calculated by multiplying the value of the Driver Field in the submission form by the value of the Amount or Rate field. The result is added to the accumulated value. The Amount or Rate field is commonly a decimal value representing a percentage, such as 0.1 to represent 10%. However, any positive number can be used.

128 Bridge User Guide - APPENDICES 127 Examples: If the Driver Field equals 1000 and the Amount or Rate is 0.5 (50%), the calculated value would be 500. If the Driver Field equals 5000 and the Amount or Rate is 0.02 (2%), the calculated value would be 100. Multiplier A Multiplier is calculated by taking the accumulated value and multiplying it by the value of the Amount or Rate field. The result becomes the new accumulated value. The Amount or Rate field can be any positive number. Values over 1 result in an increase, and values between 0 and 1 result in a decrease. A Driver Field is not required. If one is specified, the value of the driver field is multiplied by the Amount or Rate value and the result is multiplied by the accumulated value. Examples: If the accumulated value is 4000, and a Multiplier of 1.5 is applied, the new value of the Premium Type is If the accumulated value is 5000, and a Multiplier of 0.2 is applied, the new value of the Premium Type is If the accumulated value is 1000, a Driver Field has been selected and has a current value of 200, and a Multiplier of 3 is applied, the new value of the Premium Type is 600,000 (1000 x 200 x 3). Notes: Since all values are multiplied by each other, a zero value anywhere in the multiplier results in a final zero value for the accumulated value at this point in the calculations. If the driver field is left blank, it is considered a 1, having no effect on the calculation. While the Multiplier functionality may appear similar to Discount or Surcharge, the behavior is different in two ways: More than one Multiplier calculations are compounded, with each multiplier being applied individually. More than one Discount or Surcharge calculations are combined before being applied. See the Sequence section below for details and examples. The calculated result of a Multiplier becomes the new accumulated value. The calculated result of a Discount or Surcharge is added to or subtracted from the accumulated value.

129 Bridge User Guide - APPENDICES 128 Flat Amount As the most direct type of rate, the Flat Amount adds or deducts the Amount or Rate from the accumulated value. The Amount or Rate field can be any number. Positive values are added to the accumulated value, and negative values are deducted. Examples: If the accumulated value is 4000, and a Flat Amount of 2000 is applied, the new value is If the accumulated value is 5000, and a Flat Amount of is applied, the new value is If the accumulated value is 0, and a Flat Amount of is applied, the new value is Tip: Deducting a Flat Amount could result in a negative value. To prevent this, a Minimum rate type of 0 can be applied immediately after the Flat Amount calculation. See the Sequence section below for information on controlling the order of the calculations. Minimum The accumulated value is compared to the value of the Amount or Rate field. If the total is less than the Amount or Rate field, it is increased to that amount. The Amount or Rate field can be any positive number. Examples: If the current value of the Premium Type is 4000, and a Minimum of 5000 is defined, the new value of the Premium Type is If the current value of the Premium Type is 4000, and a Minimum of 3000 is defined, the Premium Type is not changed. Discount or Surcharge A Discount or Surcharge is calculated by taking the accumulated value and multiplying it by adjusted versions of the Amount or Rate field or Driver Field. The results are added to or subtracted from the accumulated value.

130 Bridge User Guide - APPENDICES 129 The Amount or Rate field can be any positive number. Values over 1 result in a surcharge, and values between 0 and 1 result in a discount. A value of exactly 1 has no effect. A Driver Field is not required. If one is specified, the value is used as a second Amount or Rate, calculated against the accumulated value and then added or subtracted at the same time as the value calculated from the Amount or Rate. To use the Driver Field value instead of the Amount or Rate, enter 1 in the Amount or Rate field. Since the Amount or Rate value and the Driver Field value each perform the same calculations from different source values, it is most common to use one source or the other, but not both. Important: The values used in the Amount or Rate field and Driver Field represent the intended result of the calculation. 1.5 equals a 50% surcharge, while 0.5 equals a 50% discount. However, the provided values are adjusted by -1 in order to isolate the actual amount of the discount or surcharge. When multiple discounts and surcharges are applied at the same time, this prevents the original accumulated value from being multiplied. Examples: If the accumulated value is 4000, and a Discount or Surcharge of 1.5 is applied (a 50% surcharge), the new value of the Premium Type is = +0.5 (the isolated surcharge rate) 4000 x +0.5 = (the actual surcharge) = 6000 If the accumulated value is 5000, and a Discount or Surcharge of 0.2 is applied (an 80% discount), the new value of the Premium Type is = -0.8 (the isolated discount rate) 5000 x -0.8 = (the actual discount) = 1000 If the accumulated value is 1000, a Driver Field has been selected and has a current value of 1.8 (an 80% surcharge), and an Amount or Rate of 0.6 is applied (a 40% discount), the two values are calculated and applied separately against the current accumulated value = +0.8 (the isolated surcharge rate) 1000 x +0.8 = +800 (the actual surcharge) = -0.4 (the isolated discount rate) 1000 x -0.4 = -400 (the actual discount) The new accumulated value is 1400 ( ).

131 Bridge User Guide - APPENDICES 130 Notes: A value of 0 in either the Amount or Rate field or the Driver Field results in a 100% discount. A value of 1 should be entered to represent no discount or surcharge. If no Driver Field is selected or the Driver Field is blank, it is not included in the calculations. The Discount or Surcharge type does not work with premium grids. While the Discount or Surcharge functionality may appear similar to Multiplier, the behavior is different in two ways: More than one Multiplier calculations are compounded, with each multiplier being applied individually. More than one Discount or Surcharge calculations are combined before being applied. See the Sequence section below for details and examples. The calculated result of a Multiplier becomes the new accumulated value. The calculated result of a Discount or Surcharge is added to or subtracted from the accumulated value. Driver Field The Driver Field column is used to select a field from the workflow that will be used for the calculations of certain rate types. The selected field may be a value entered directly by the user, or may be a calculated field that generates a value based on several options throughout the workflow. In order for a field to be available in this list, it must be defined as a Rate Driver in the field configuration, and it must be included in the workflow attached to the selected master cover. See the Managing Fields section of the Product Design guide for instructions on configuring fields. Amount or Rate The Amount or Rate field contains the value that will be applied according to the rate type. See the individual Rate Type descriptions for details on what values are permitted.

132 Bridge User Guide - APPENDICES 131 Attachment and Limit The Attachment and Limit fields can be used together or separately to define what portion of the Driver Field value should be used for the calculations in the selected entry. If neither field is used, the full Driver Field value will be used for calculations. Attachment When used without a Limit entry, only the amount of the Driver Field that exceeds the Attachment value will be used for calculations. Essentially, the Attachment value will be deducted from the Driver Field value (with a minimum value of 0) and the result will be used for the calculations. This does not change the actual Driver Field value. The Attachment field can be any positive number. Examples: If the Driver Field equals 4000, and an Attachment value of 1000 is defined, the calculations will be performed using a Driver Field value of If the Driver Field equals 2000, and an Attachment value of 3000 is defined, the Driver Field will be considered 0 and will not be used in the calculations. For Multiplier and Discount or Surcharge rate types, the calculations will still be performed on any accumulated total of the Premium Type. Limit When used without an Attachment entry, this defines the maximum amount that will be used from the Driver Field. If the Driver Field value is less than or equal to the Limit value, the full Driver Field value will be used for the calculations. If the Driver Field value exceeds the Limit value, the Limit value will be used for the calculations. This does not change the actual Driver Field value. The Limit field can be any positive number. Examples: If the Driver Field equals 4000, and a Limit value of 3000 is defined, the calculations will be performed using a Driver Field value of If the Driver Field equals 2000, and a Limit value of 3000 is defined, the calculations will be performed using a Driver Field value of 2000.

133 Bridge User Guide - APPENDICES 132 Attachment and Limit When used together, Attachment and Limit values define a range of the Driver Field that will be used for the calculations, sometimes known as Rate Layers. The Attachment value defines the beginning of the range, and the Limit value defines the end of the range. Only the portion of the Driver Field value that falls within that range will be used. Examples: In the chart above, the Attachment value is set at 1000 and the Limit value is set at This defines the Range of the value that can be used for calculations. If the Driver Field equals 500, shown as Point A in the chart, it will be considered 0 since it is less than the Attachment value. If the Driver Field equals 2000, shown as Point B in the chart, 1000 of that value falls within the range. That 1000 will be used for the calculations. If the Driver Field equals 3500, shown as Point C in the chart, 2000 of that value falls within the range. That 2000 will be used for the calculations. Trigger Name A trigger can be defined to control if an individual entry is applied or not. If the trigger does not evaluate as true, the entry will be skipped and the system will proceed to the next entry in sequence.

134 Bridge User Guide - APPENDICES 133 Sequence While many premiums have fairly simple calculations, some formulas can include several factors that must be processed in a specific order, or contain calculations that should only be applied to certain values and not the entire premium type. Sequence numbers can be used to isolate calculations from each other. The system works through the calculations starting with entries without sequence numbers, followed by sequenced entries from the lowest value to the highest. All entries within the same sequence number are processed in order (see below), with the results of each calculation being passed to the next calculation within the same sequence number. Once all sequence numbers for a premium type have been completed, the accumulated values from all sequence numbers are added together to create the final gross premium amount for that premium type. For each Premium Type, all entries with the same sequence number (including no sequence number) are handled according to Rate Type in the following order: 1. Rate 2. Flat Amount 3. Discount or Surcharge 4. Multiplier 5. Minimum All entries with the same Premium Type, Sequence number, and Rate Type are handled as follows: Rate Each rate is calculated separately and added to the accumulated value. Flat Amount Discount or Surcharge Multiplier Minimum Each amount is added to the accumulated value. Multiple entries are combined to determine a total discount or total surcharge, which is then applied to the accumulated value. Each multiplier is applied separately. Only one minimum should be applied for a single sequence number. Example: The sample scenario below presents a calculation that requires careful sequencing. This example does not use unique sequence numbers, in order to illustrate how the default order of Rate Types can affect the sequence.

135 Bridge User Guide - APPENDICES 134 (unneeded columns have been hidden) 1. A Flat Amount is added for administrative fees. With no Sequence number, and flat amounts being the second Rate Type to be processed, this is the first calculation. 2. A Multiplier is added with a Trigger. This is applied if the client is a high risk. With no Sequence number, this calculation is performed on the Flat Amount that came first in the calculation order. 3. A Rate is calculated based on the insured value. This is the first calculation of sequence A Minimum amount is applied, in case the insured value does not meet minimum requirements. As the second calculation of sequence 1, the minimum is only compared to the result of the Rate calculation. 5. The main Rate is now calculated based on the insured value. As the first calculation of sequence 2, this amount alone is passed to the next calculations. 6. A Discount or Surcharge is added to the main rate, conditional on a Trigger. This adds a surcharge for certain types of insured property. This is the second calculation of sequence 2, but another Discount or Surcharge exists in this sequence, causing both to be combined. 7. Another Discount or Surcharge is added with a Trigger. This provides a discount if this is a preferred client. Since we do not want to provide a discount on the Surcharge value, this is given the same Sequence number as the surcharge. If the triggers for the surcharge and the discount both evaluate as true, they are combined for a total value of 0.8 (20% discount), applied to the main Rate. 8. The calculated totals of each sequence number, including the calculations without sequence numbers, are added together to produce the gross premium amount for this Premium Type.