USER GUIDE: UPDATING DISCLAIMERS IN DASHBOARD

Transcription

1 USER GUIDE: UPDATING DISCLAIMERS IN DASHBOARD

2 INTRODUCTION Olo provides you the ability to show disclaimers in your online menus. You can use this feature for generic disclaimers as well as FDA specific disclaimers, also known as succinct statements and additional statements. This will let consumers view disclaimers in respective ordering platforms such a desktop, mobile websites and apps. Getting Started Olo Dashboard with Brand level access will let you create disclaimers at the Brand level and at the Vendor level: Brand Disclaimers: Disclaimers that will be displayed at all locations. For e.g. FDA disclaimer requirements. More information can be found here Vendor Disclaimers: Disclaimers that will displayed at specific store locations. For e.g. Some store menus offering children menus not available at all brand locations. This guide is primarily designed for brands using Olo ordering websites and apps. For brands that have built their own front end experience using our API, please work directly with your design partner to implement calorie display changes.

3 HOW TO SET DISCLAIMERS IN DASHBOARD Permissions: Disclaimers can be created with Brand level access in Dashboard. If you do not have access to the Brand Tab in Dashboard, please submit a request at 1. Log in to the Olo Dashboard at 2. Navigation Path: Brand -> Disclaimers & Labels

4 3. Click on + ADD NEW DISCLAIMER a. An input box will pop up which will give you the option to create vendor (or store) level or channel (or brand) level disclaimers. 4. Channel Disclaimers a. Select the radio button for Channel b. Provide a Name for your disclaimer. This is for your reference only and can be a short name to describe the disclaimer. c. Provide a Disclaimer Text. Disclaimers can be in bold and italics, and can have a url redirecting to an additional website. For guidelines on FDA disclaimers, please read here

5 d. Click on Save button to save the disclaimers. e. You can view your disclaimers in the table. This section also lets you edit or delete an existing disclaimer. 5. Vendor Disclaimers a. Select the radio button for Vendor.

6 b. Click the SELECT VENDORS text to bring up the tree selector. c. Use the tree selector to choose vendors where the disclaimer will be displayed and save your selection. d. Provide a Name for your disclaimer. This is for your reference only and can be a short name to describe the disclaimer. e. Provide a Disclaimer Text. Disclaimers can be in bold and italics, and can have a url redirecting to an additional website. For guidelines on FDA disclaimers, please read here

7 f. Click on Save button to save the disclaimers.

8 6. Here are some tips on how disclaimers can be used within the tool a. Use the eye icon to display a preview of the formatted text. b. You can also bold some words or phrases in a disclaimer. It doesn't have to be the whole sentence. Bolded words will have ** on either side while editing. c. Clicking the eye icon will show a preview of the bold text as the user will see it.

9 d. You can insert a hyperlink into your disclaimer as follows. e. Clicking the eye icon will show a preview of the hyperlink as the user will see it. How all disclaimers will look once created in Dashboard:

10 ADDITIONAL INFORMATION There is no limit on the number of disclaimers you can create for your online menus. Once the disclaimers are saved, they are published live immediately on the website or app. The FDA Compliance Date was May 7 th, Information on FDA specific disclaimers and format requirements can be found here. Please Note: The FDA disclaimers need to be in a specific order. A succinct statement needs to be followed by additional statements. Please create the disclaimers in the order you would like them to be displayed on the ordering platform. Reminder: The information in this document is for general guidance on adjusting online ordering properties to meet FDA guidelines and should in no way be considered a legal document. We encourage our clients to independently review guidelines on FDA menu labels and calories, as the application and impact of the ruling can vary by menu item and are subject to change. This document is based on Olo s interpretation of the ruling and should not be used as a substitute for your own independent review of legal guidelines from the FDA. Disclaimers will be displayed at the bottom of each page of the menu. Some examples as follows:

11