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1 Servers: med-careambulance.com The system is accessible in a number of ways. 1) You can access your account on the server by going to This system will store your and allow you up to 3MB of space for your . It also will allow for the storage of addresses. Regardless of other access options, you can always use this for sending and receiving . After navigating to this address, you will be prompted to enter a username and password. Username: your @med-careambulance.com Password: check with the business office The web server offers 3 options for web-based access. NeoMail is the easiest to use and offers enough functionality for even the most web savvy users. Only use one web-based mail client!! The pages are detailed later in this document. 2) You can setup an client to access the server to send and retrieve . There are a number of good POP3 programs out there. Most people use MS Outlook or MS Outlook Express. There are others out there that are free and work well. The makers of FireFox web browser, Mozilla, offer a fantastic client called Thunderbird. ( It has almost all of the functionality of Outlook, but it is not as susceptible to viruses and other malicious code. Whatever program you choose to use, these are the settings you will want to use when setting up the account from a computer at Med-Care Base. In Outlook: Go to: Tools> Accounts Select, Add New Account, next Select, POP3, next Enter Your Information: Name: Your Name Address: your @med-careambulance.com Logon: your @med-careambulance.com Password: your password Servers: Incoming: mail.med-careambulance.com Outgoing: outgoing.verizon.net Next click on the More Settings button General Tab: Organization: Reply your @med-careambulance.com

2 3) You can also setup your home computer to access the mail server. This can be accomplished in the same manner, but with two changes. The first is the Outgoing server. This will need to coincide with your own ISP s outgoing mail server. Check with your ISP for this information. If you have an existing account through Verizon, OxfordNetworks, Adelphia or Localnet, you may already have this information. The second change is in the account settings. You may want to be able to read the you receive at your home, but also want it available to you at work. When setting up the account in Outlook, go to More Settings>Advanced Tab and check the box for leave messages on the server. All of this is detailed in these instructions. In Outlook: Go to: Tools> Accounts Select, Add New Account, next Select, POP3, next Enter Your Information: Name: Your Name Address: your @med-careambulance.com Logon: your @med-careambulance.com Password: your password Servers: Incoming: mail.med-careambulance.com Outgoing: The Outgoing SMTP server of your home ISP Next click on the More Settings button General Tab: Organization: Reply your @med-careambulance.com Advanced Tab: Check the box for leave messages on server (this is for your home computer. It will leave the messages on the server and they will be available for downloading to you work computer the next time you log on.) 4) The 4 th and final option is to have all of your Med-Care automatically forwarded to another account that you currently have. This can be accomplished by accessing your account at entering your username and password as described above and follow the link for Forwarding Options. This is also included with these instructions.

3 "In It For Life" Home Contact Us Employee Employee In It For Life! Proudly Serving the Communities of: Andover, Byron, Canton, Carthage, Dixfield, Hanover, Mexico, Newry, Peru, Roxbury, & Rumford Service is the primary emergency medical services agency for a majority of Oxford County. We provide emergency medical response to the towns of Andover, Byron, Canton Dixfield, Hanover, Mexico, Newry, Peru and Roxbury in Oxford County, as well as to the town of Carthage in Frankin County. A Public Service Service is owned by the eleven towns of the River Valley. Its governing body is a Board of Directors with representatives from all eleven towns. Finance Committee s and Personnel Committee s are made up of existing Board Members that are routinely utilized to assist with the budgetary and personnel processes that are ongoing throughout the year. Medical Services Emergency 911 Response Emergency Transfer/Transport Routine Transfer/Transport Standby & Event Coverage Learn more about our services Public Relations Our Staff is very active in the community and is available for public relations activities. Public Relations Questions About Your Medical Records or Your Bill? Why do we need your insurance information? What do we do with it? How do we keep it secure? Education has an extensive staff of educators and instructors in many topics. Our education programs are two fold. To maintain licensure as paramedics and EMT's, our staff must spend many hours in the classroom to satisfy state mandated requirements. sponsors regular continuing education for its employees. We also are active in the community with our education programs. Privacy Practices Who We Are Medical Services Public Relations Public Education Privacy Practices Employee Only Contact Us 2005

4 - Employee Web Home Contact Us Employee Employee In It For Life! Proudly Serving the Communities of: Andover, Byron, Canton, Carthage, Dixfield, Hanover, Mexico, Newry, Peru, Roxbury, & Rumford Employee Web Employee Web Greetings Everyone! This portion of the Med-Care website is still under development. We welcome everyone's opinion as to how this piece will take form. We will post the schedule, a current roster, and a call-in list. To the right you will find a few documents for download. Please be patient as we develop this new tool. Login and Check Your Only use one of these mail clients for your webmail. Or you can configure Outlook Express for your company account. Listing Employee Health Information Protected Health Information The ICO and Director of Operations shall ensure that the employees medical records required are kept confidential and are not disclosed or reported without the employee s express written consent to any person within or outside of Med-Care Ambulance except as required by law. will maintain these records for at least the duration of employment, plus 30 years in accordance with 29CFR Useful Items Availability Form Download Availability Form Policy Manual Roster-Phone List-Coming Soon CEH Reports Documents & Forms Employee Medical Records Exposure Report Schedule We will do our best to post the schedule each month. By entering your 5 digit license number here, you can view the status of your license. January February March April May June July August September October November December License # Submit Query Public Relations Public Relations Phone List Who We Are Medical Services Public Relations Public Education Privacy Practices Employee Only Contact Us 2005

5 cpanel Mail Management You are logged in as NeoMail Horde [Full address required to log in] SquirrelMail [Full address required to log in] [Change Password] [Forwarding Options] [Autoresponder Options] [Aging] [Logout] Click for Secure Site

6 cpanel Mail Management 1 You are logged in as your address@med-careambulance.com. A copy of your mail is not being forwarded to another address. Forward a copy of your mail to: Return Add Forwarder Click for Secure Site

7 NeoMail - Availability USER PREFERENCES FOR AVAILABILITY Language: English Real Name: Your Name From: med-careambulance.com Reply-to: your address@med-careambulance.com Style: Default Default sort: Messages per page: Default headers: Date (Newest first) Simple headers Signature (500 characters or less) Save Cancel NeoMail version

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