Communication Process (1)
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1 The Communication Process Theories of how we communicate: The Linear and Transactional models Communication Process (1) Scholars have developed theories to explain how we communicate with each other. Most of these theories are variations on two generally recognized models the Linear model and the Transactional model. Communication Process (2) Communication Process (3) First, let s define what communication is. Communication is symbolic human behavior systematized into written, verbal, and nonverbal codes. This ancient cave painting speaks to us across time through its ability to symbolize. In its representations of the male figure, the bison, and the rhino, we recognize a 40,000 year-old story of human experience the hunt. Click here to learn more about this ancient painting. 1
2 Communication Process (4) Communication Process (5) can tell us... what to do. what not to do. where to get help. how to stay safe. Any person, place, thing, feeling, or idea can be symbolized. When we systematize symbols, we create codes for communication. Here are different ways for symbolizing the letter A. Communication Process (6) Communication Process (7) Those who want to communicate must share the same symbol system. Now that you understand the symbolic nature of communication, let s return to the two models of communication mentioned earlier. A model is a representation used to show how individual parts work together to accomplish a specific purpose in this case communication. 2
3 Linear Model of Communication (1) Linear Model of Communication (2) Linear model includes A source A message A channel A receiver Views communication as a straight line, one way event, in which the process reverses when communication has occurred. The linear model is now regarded as being incomplete. Communication (1) Communication (2) The transactional model emphasizes that communication is circular, ongoing, and simultaneous. Communication begins when there is someone who originates a message and someone who can receive it. 3
4 Communication (3) Communication (4) The sender and receiver must share a common symbol system. The sender encodes a message and puts the message into a channel. Communication (5) Communication (6) The channel is the medium which transmits the message. The message is the content of the communication. The receiver decodes the message using the symbol system shared with the sender. 4
5 Communication (7) Communication (8) Noise can create interference anywhere in the process. Noise can can be external, internal, or semantic that is, interference created by choices of language. Communication (9) Communication (10) Frame of Reference Feedback Loop The feedback loop allows communicators to simultaneously exchange messages. Feedback Loop Each communicator brings to the process a unique set of experiences called a frame of reference. 5
6 Communication (11) Communication (12) Frame of Reference Frame of Reference The lens through which we view the world. Past experience, beliefs, and values that influence how we interpret messages. Feedback Loop The communication process occurs within a context of time and place that may influence the communication. Two Communication Models (Summary) The linear model Communication is a direct, one way event. Communicators reverse roles when a message has been sent and received. Two Communication Models (Summary) The transactional model Sending and receiving are not separate activities. Communication occurs simultaneously. People are continually sending and receiving messages. 6
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