PADI PIC Online (POL) Program Help

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1 PADI PIC Online (POL) Program Help Before processing your PIC Online Applications Do not use the back or refresh button The application will time out in 15 minutes if you leave it inactive Do not use Safari internet browser Use either Internet Explorer or Mozilla browsers POL will now operate under two options: 1. To enter in students for an entire class Process for Class. Use if you are processing for a single class with the same certification level, location, card type and send to code. 2. To enter in one or more certifications for one student Process for Student. Use if you are processing an individual student for one or more certifications. Let s take a look at the different sections of the program: Please Select Your Process: This is the first step in the PIC Online process. You must first select either Process for Class or Process for Student. PIC Online Credits The top right section of the screen shows how many PIC credits are available to you. There are currently only two different types of PIC credits EFR and then everything else which make up the heading Diving. The Pending section displays when student information has been entered onto the screen, but has not yet been processed. In the below example, the member has 56 general PIC credits and no EFR credits. If you need to purchase additional PIC credits, contact your PADI Sales Consultant. Instructor/Store Info (For Independent Instructors) Since you are logging in as in independent instructor, you do not have to input a Store or a Referral Store number. In order to process for a Store, the member will need to be logged in as the store on the PADI Pros Site and use the stores POL credit. The example below shows that the Instructor is in good status, is insured, has good QA, is a Version Page 1

2 renewed member and is qualified to teach the certification level that is being processed. You will never need to input anything in this section as your instructor number will be automatically populated based on how you logged into the PADI Pros Site. Instructor/Store Info (For Stores) Since you are logging in as a PADI Store, you will have to input an Instructor number or Referral Store number (if applicable). In order to process for a Store, you must be logged in as the store on the PADI Pros Site. The example below shows that the Store and Instructor are in good status, is insured, has good QA, is a renewed member and is qualified to teach the certification level that is being processed. You will never need to input in the Store box as your Store number will be automatically populated based on how you logged into the PADI Pros Site. Certification Location & Course/Card Information Please note the following items: There are state values required for only the following four countries: the United States, Canada, Mexico and Australia. If you choose a certification country other than these four, then no State needs to be selected and the State drop down box will contain the value No State. United States zips codes must be entered correctly and will be validated (examples of good zip codes: or , bad ones 1234, , , etc). The certification levels in the drop down box will only show the certifications that the instructor is authorized to teach. If you should be able to teach a course but do not see it in the drop down menu, please contact us. If there is only one card type available for a certain certification level taught (ex. EFR and Tec courses only print on their respective card types), you will not have a choice in selecting a card and that card type will Version Page 2

3 populate automatically in the Card Type box. Otherwise, you will be able to select to purchase a Project AWARE card. As a Store, you have four Send To options Store, Instructor, Student or Referral. As an Instructor, you have two Send To options Instructor or Student. If you are processing for a class, click the Confirm Course Info button. This will secure the Certification Location and Certification/Card Information. If required fields are not filled in, an error will appear under each of the required fields. Certain countries require a state to be selected as well. Find Student This is a new feature that helps you find an already existing student by name and birthday. In order to use this feature, click the + sign on the upper left corner of the section. First Name, Last Name, and Birth Date are required to complete all searches. This feature can be used if you are processing a certification for a returning student. If the student is found, and was certified by the same instructor, the Name, Address, Birth Date and phone number fields will automatically populate with the information already in the system. This feature is in place to save you time in re entering redundant information. Version Page 3

4 Student Information Enter all information for your student(s) and then click the Add Student button. Uploading Photos There is a new cropping tool when uploading a photo. You click Upload Photo below the photo box and then Browse for the correct photo on your computer. Note that the image must be under 300KB. (See below for ways to resize images). Once you ve selected the photo, click Load Image. At this point, you actually have the ability to crop the image as shown below. Once you have selected the way you would like to crop, click Crop Image. Version Page 4

5 Resizing Photos Visit browse for your photo, upload your photo and a new optimized image is processed. Just download the new optimized image to your computer and you are ready to re upload it to the PIC Online program. Pending Applications Once you have added students, you will see a list of Pending Applications. In order to process the students, click the Process Order button. You are able to Edit or Delete the student(s) before completing the final processing. Project AWARE Cards and Donations You are able to select Project AWARE certification cards for an additional fee or make a Project AWARE donation (The minimum amount is $10.00US / 10.00AUD / 10EURO). Payment Information If you, or one of your students, decide to purchase a Project AWARE card or make a Project AWARE donation, you are required to fill out credit card information. If you are processing a class and select Project AWARE cards, all students will receive Project AWARE cards. If only one student in the class would like a Project AWARE card, you must process that student individually. Your credit card will be charged real time for the costs of your order. You can only use one credit card per order, so note: If you are processing for a class, one credit card will be charged for the whole order. If you have multiple credit cards from different students, you will need to process the students individually. Version Page 5

6 Temporary Certification Cards Once you have processed the student certifications, you have the option at the bottom of the page to print temporary certification cards. Once you click the View Current Cards link, you can choose to either print the temp cards or save them as a PDF to either or print at a later date. Please make sure your Pop up blocker is turned off. Reprinting Temporary Cards Temporary certification cards will be available for up to two weeks from the date the student was processed. If you forgot or were unable to print out the temporary cards at the time of processing, you can return at another time. There is a link on the bottom of the main landing page before you enter the application to Reprint Temporary Cards. More questions? If you have additional questions, please contact your local PADI Office. Version Page 6