DebtView User Guide. User Guide v2.0. Receivables Management Services
|
|
- Andrew Brown
- 6 years ago
- Views:
Transcription
1 DebtView User Guide User Guide v2.0 Receivables Management Services May 19, 2006
2 CONTEXT Introducing DebtView... 3 What s featured in DebtView?... 3 DebtView System Requirements... 3 Internet Browser... 3 Screen Resolution... 3 Plug-Ins... 3 Connecting to DebtView... 4 Homepage... 6 Features on the homepage:... 7 Client drop down box... 7 Navigation toolbar/links... 7 Personalised messages/tips... 7 Load Debts Individually... 8 To load a debt:... 9 For Single Debt - Multiple Invoice (SDMI) Clients only...11 New Customers only...13 How to enter the outstanding debt details/add invoices...14 For existing and new customers...14 Load a Batch of Debts...16 Send and Receive Messages...17 Receive Messages...17 Send Messages...18 Reports and File History...20 File History...20 D&B Debtor Number...20 Your Customer Number...20 Customer Reference...21 Name...21 Invoice Number...21 Reports...22 My DebtView...25 D&B Communication...26 Subscription Renewal...26 Active subscription days or less, left on subscription...27 Subscription has lapsed
3 Introducing DebtView Welcome to Dun & Bradstreet s Internet facility DebtView. This product has been designed to assist and improve the likelihood of successful recovery of your outstanding accounts through greater debt placement efficiency and an extensive range of reporting What s featured in DebtView? DebtView has been developed to offer the following range of features: A personalised and user-friendly interface Real-time personalised information and collection tips Easy navigation through the system utilising the toolbars and links visible on all pages Ability to enter a range of details about each individual debt to improve the likelihood of successful collection Data input validation to ensure optimum data quality Ability to securely send through large volumes of debt to D&B for uploading Message functions to enable messages to be more easily viewed and replied Search facilities to easily retrieve File Histories Extensive range of reports available with a convenient printer friendly version that can also be exported to Excel or an XML file Ability to personalise DebtView to suit your needs and renew your annual subscription online to ensure you have uninterrupted access to D&B s collection services With the confidential nature of collection information, D&B has also provided the added protection of an encrypted site / to ensure security. Please contact your Account Manager for further details or call in Australia or in New Zealand. DebtView System Requirements DebtView is best viewed with the following system requirements: Internet Browser Microsoft Internet Explorer 5+ with 128-bit SSL Encryption (Required) Screen Resolution 800x600 with more than 256 colours (Required) 1024x768 with more than 256 colours (Recommended) Plug-Ins Adobe Acrobat Reader 6 (Recommended) Flash Player 5 (Recommended) For more information or to download any plug-ins, please visit 3
4 Connecting to DebtView To access the secure DebtView web pages visit or and click on the DebtView option in the Collection submenu. DebtView link This link will take you to the Collections homepage with access to log into the DebtView system on the right side of the screen. Visiting or will also take you to this page. 4
5 To log into the DebtView system, enter in your Subscriber No, User ID and Password. The Store Me option allows your system to remember your login details so you don t need to re-enter it next time. Enter the Subscriber No., User ID and Password Details Note: The Store Me option does not remember the password so you will need to re-enter it every time. 5
6 Homepage If you have successfully logged into the DebtView system, the following homepage will appear. The homepage contains links that will enable you to complete the following tasks: Load Debts Individually Load a batch of debts by uploading a data file containing debtor information. Send and Receive Messages to your Account Manager Generate Reports and View File Histories Modify your DebtView details and/or renew your subscription Links to other Dun and Bradstreet sites are located on the left side of the screen. 6
7 Features on the homepage: Client drop down box This feature allows a subscriber with multiple D&B contracts to conveniently switch between each client code eliminating the use of having separate subscriber login details. If you have logged in under a subscriber that has multiple client codes, you can conveniently switch between each code by select it from the drop down box. Navigation toolbar/links You can navigate through the system in 3 ways by: The 5 large icons on the main homepage The toolbar icons on the top right corner of the page or, The link on the bottom of the page. Personalised messages/tips Personalised messages/tips appear on the left side of the homepage to inform you of interesting facts about your account. New messages will appear every 10 seconds. These personalised messages include information about: The debt value recovered in the financial year or the average age of debts at the time of placement with D&B Other D&B services which you may find beneficial to your company or assist in the collection process Account Manager contact details Client drop down box and Navigation toolbar. (To view what each icon links to, scroll the mouse over each) Personalised messages 7
8 Load Debts Individually Click the "Load Debts Individually" icon at the Main Menu or on the navigation toolbar. The screen will appear as shown below, which is used to load debt one at a time into the D&B Collections System. Note: For SDMI customers, skip to page 12 for details on how to load debts. 8
9 To load a debt: 1. Select the Type of Action to be loaded. Initial Demand A demand letter is sent to your debtor requesting payment be made direct to you. You must advise D&B if payment is received, so that the account can be closed. Please note D&B will automatically proceed on your behalf after the 7-Day Initial Demand Period unless otherwise agreed. Immediate Action Accounts placed for Immediate Action bypass the 7-Day Initial Demand Period and are addressed immediately by our Collection Specialists. Commission is charged on any payments received (unless otherwise agreed) Letter Service Series of Letters for contact direct to customers (available to Letter Service Customers only) 2. Select the Type of Debtor (Commercial or Consumer) and enter your customer s details in the relevant fields. Note: If a Consumer account is selected additional fields such as DOB, Employer Details etc, will appear. 3. Enter in the Commercial or Consumer details including address and phone number details Note: For New Zealand Clients who are unsure about the postcode please enter 0000 into the postcode field. 4. Enter the outstanding debt details. 5. Ensure all mandatory fields, marked with * are entered to load a debt successfully. 6. When all information has been entered we suggest you print the account placement screen and then click on the "Continue" button. Note: Certain fields marked with the icon, allow you to hover the mouse over it to view the help text to assist in entering details in that field. 9
10 Once you have click the Continue button, a message will confirm the successful processing of your account and a D&B Debtor Number will be assigned which should be noted for future use. It may be necessary to obtain further documentation from you to verify the account. Please be prepared to forward copies of paperwork to your Account Manager when requested. Please note that any cheques received by D&B from your customers will take 5 business days to clear. Bank cheques, credit card and money order payments will be released immediately. 10
11 For Single Debt - Multiple Invoice (SDMI) Clients only 1 Click the "Load Debts Individually" icon at the Main Menu or on the navigation toolbar. The following screen will only appear if you are a client with the SDMI option; otherwise you will be shown the standard Load Debts Individually as detailed previously. The screen will appear requesting that a customer number be entered into the field. Enter the Your Customer Number details and click the Continue button. The system will then perform a search verify whether the debtor already exists on the system. If the customer exists on the system, the following screen will appear with their customer details loaded into the fields. Only the Outstanding Debt details section will be amendable for you to add another invoice to that debtor if the debtor already exists on the system. If the customer details are incorrect please contact your Account Manager to rectify this. 1 D&B SDMI client refers to clients who have the special option of loading multiple outstanding accounts onto our Collections System for a customer. 11
12 If the customer does not exist on the system, the following screen will appear with blank fields to allow you to enter in their details to be loaded onto the D&B Collections System. 12
13 New Customers only To load a new debtor and debt: 1. Select the Type of Action to be loaded. Initial Demand A demand letter is sent to your debtor requesting payment be made direct to you. You must advise D&B if payment is received, so that the account can be closed. Please note D&B will automatically proceed on your behalf after the 7-Day Initial Demand Period unless otherwise agreed. Immediate Action Accounts placed for Immediate Action bypass the 7-Day Initial Demand Period and are addressed immediately by our Collection Specialists. Commission is charged on any payments received (unless otherwise agreed) Letter Service Series of Letters for contact direct to customers (available to Letter Service Customers only) 2. Select the Type of Debtor (Commercial or Consumer) and enter your customer s details in the relevant fields. Note: If a Consumer account is selected additional fields such as DOB, Employer Details etc, will appear. Note: For New Zealand Clients who are unsure about the postcode please enter 0000 into the postcode field. 3. Enter in the Company or Consumer details including address and phone number details 4. Enter the outstanding debt details. 13
14 How to enter the outstanding debt details/add invoices For existing and new customers Enter in the Invoice details in the Outstanding Debt section. Once you have completed the Outstanding Debt details, click the Add Invoice button. Multiple invoices can be added by completing the Outstanding Debt section and clicking the Add Invoice button each time. Details, however, will only be loaded into the system once the Continue button is clicked. If you have entered an incorrect invoice, simply click the Remove link to delete the invoice. However this action can only occurr before you click the Continue button. Click here to remove invoice. This must be done before you click the Continue button. Ensure all mandatory fields, marked with the icon * are entered to successfully load a debt When all information has been entered we suggest you print the account placement screen and then click on the "Continue" button. Note: Certain fields marked with the icon, allow you to hover the mouse over it to view the help text to assist in entering details in that field. 14
15 Once you have clicked the Continue button, a message will appear confirming the successful processing of your account and a D&B Debtor Number will be assigned which should be noted for future use. It may be necessary to obtain further documentation from you to verify the account. Please be prepared to forward copies of paperwork to your Account Manager when requested. Please note that any cheques received by D&B from your customers will take 5 business days to clear. Bank cheques, credit card and money order payments will be released immediately. 15
16 Load a Batch of Debts Click on the Load a Batch of Debts link to display the following screen. This feature allows you securely send through large volumes of debt to D&B for uploading. Note: If you are not setup for with this option you will receive an error message. Please contact your Account Manager if you wish to use this feature. To assist in creating a file to send through for uploading, download the Referral File Template and follow the steps contained in the Instructions document. Please ensure that the file size if < 1MB to avoid issues when uploading the file. This can be achieved by saving the files in the preferred CSV format. Once you are ready to upload a file, click the Browse button to select your data file. Then click the Send button to upload the file. The File Tracker table will detail the files that have sent through to D&B and will also allow you see when it was loaded onto the D&B Collections System. 16
17 Send and Receive Messages To receive or send messages to your Account Manager click the Message link. Note: The total number of unread messages will appear under the icon in red The following page will be displayed. Message appears after the view link is clicked Click the links to view, reply or remove the message. Receive Messages To view, reply or remove a message, click the corresponding link on the right of the message By clicking the view link, the message will appear as shown above. The reply link will bring up a new message screen with the customer s details automatically entered into the message. The remove link will delete the message from the list/screen. This action will not delete any customer related messages from the system as it can still be view on the customer s File History screen. 17
18 Full file history details of the customer can be viewed by clicking the blue highlighted debtor number on the left, as shown below. View the Reports and File History section for view what the File History reports looks like and for more detail. Send Messages Click the Debtor Number to view the full File History of the customer. To send a message: 1. Click on the New Message tab to display the screen below. 18
19 2. Select the Message Type to be sent. Debt Instruction Use this to send information to your Account Manager about a specific account. The exact 6-digit D&B Debtor number, Your Customer Number or Invoice Number (if applicable) is required. General Message Use this to send a general message to your Account Manager or Sales Consultant. This is used when you wish to send a message that does not relate to a specific account, customer or payment. Advise D&B of Payments Use this to advise D&B of payments made by customers directly to you. The exact 6- digit D&B Debtor number, Your Customer Number or Invoice Number (if applicable) is required. 3. Once you have selected the message type, in the fields provided enter the: Debtor No and/or Customer Number Invoice number (if applicable) Details of payments (if applicable), and Your message/comments. Each comment can contain up to 500 characters. Click on the "Send Message" button to send your message. A message will confirm your successful transmission, as shown below 19
20 Reports and File History To view a File History or run a report click on the Report and File History icon to view the screen below: File History Individual Debtor File Histories provides a detailed report of the customer s account, including full transactional history, costs (legal and commission), invoice details and payment details. Full File history details can be viewed by using one of the following search functions: D&B Debtor Number The full Debtor Number needs to be entered to enable the system to find an exact match. This number would have been provided to you on the confirmation page when you first loaded the customer on the D&B Collections System. Your Customer Number The search will locate all customer numbers that begin with what is entered. (Full Customer number is not necessary) 20
21 Customer Reference The search will locate all customer references that begin with what is entered. (Full Customer reference number is not necessary) Name The surname or company name of the debtor needs to be entered to locate all debtors with a surname or company name that begins with what is entered. Invoice Number This option will only be visible for SDMI clients where the search will locate the exact invoice number By clicking the Print link, a print friendly version of the report will be available. Click this link to send a message to your Account Manager regarding this customer Printer friendly link. Acronyms and Abbreviations link. Clicking this box will collapse or expand the section. The Message your Account Manager link has been setup to allow you to conveniently send a message back to the Account Manager regarding the debtor. An Acronyms and Abbreviations document is also available by clicking the link, which lists all the Acronyms and Abbreviations that may be used throughout the file histories and report sections. By clicking the plus or minus box on the subheading, this will collapse or expand each section for you to view. 21
22 Reports To generate a report, click on the Reports tab to view the following screen. The Client section will only appear if you are a subscriber with multiple client codes. Note: The client section will only appear as a search criteria if you are a subscriber with multiple client codes. To run a report, select one of the following reports available on the DebtView system: Claim Placement Legal Review Arrangements Payments Placement Performance Letter Service (if applicable) Credit Bureau Defaults (if applicable) 22
23 To define the report required, select the criteria as explained below: Client (if applicable) will allow you to run reports on a selected client code or on all client codes. Detail reports provide details of each account matching the requested type (e.g. Active Claims), with a one-line description of the latest action taken. At the end of this report you will find a summary detailing costs, success rates and general statistics on the files listed. Summary reports provide the summary section, without reference to the individual accounts. Status indicates the status of the debts you require in the report: Active, Closed or All debts. Dates allow you to enter a range of dates to narrow your search or all dates can be selected. By Debtor/By Invoice allows you to search either a report by debtor/customer or by invoice. Click on the "Continue" button to retrieve the report. An example of a report is shown below: Printer friendly, Report Advice and Export to Excel or xml links By clicking the Print link, a print friendly version of the report will be available. 23
24 The Excel link allows you to export this report into an excel spreadsheet. Please note that the graph will not be export, only the data will be exported. The XML link allows you to export this report to an xml file. A Reports Advice link provides useful tips on how to get the best results out of your reports. 24
25 My DebtView To personalise your details on the DebtView system to suit your needs, click the My DebtView link and modify your details in the screen as shown below: The My DebtView page will display details of your contract as it appears in the D&B Collection Services System. Your contact details can be amended on this screen however details such as the Company and Address Details cannot be modified. If the information contained in these areas appears incorrect, please contact your Account Manager. 25
26 D&B Communication In this section, you can select whether you wish to receive D&B communication, which D&B believes would be beneficial to you. If you prefer not to receive this information select the No button to opt out. You can also customise the frequency that you wish to receive notification when your Account Manager leaves a message on one of your accounts. You have the option to receive the notification Every Time, Once a day (Max) or Never An example of the notification is shown below: To: Subject: DebtView Message Notification Body: Please note that your Account Manager, Mr John Smith, has left a message for you on DebtView. View this message: Hyperlink to the sign-on webpage for DebtView If you would like to stop receiving notifications of these messages, log onto DebtView and click on the My Details link. Or alternatively, contact Mr John Smith on , or on smithj@dnb.com.au Subscription Renewal A new feature of the DebtView system, the Automatic Renewal feature gives you the option to have your subscription automatically renewed each year. The subscription will be renewed under the same terms and condition existing under your current contract and an invoice will be sent to you in the mail. If this feature is not what you re after, you can choose to pay your subscription using our secure credit card facility. Depending on the period left on your subscription you will also view one of the following subscription messages. 26
27 Active subscription 90 days or less, left on subscription Subscription has lapsed 27
MERCERSPECTRUM EMPLOYER USER GUIDE
MERCERSPECTRUM EMPLOYER USER GUIDE WHAT DO YOU WANT TO DO TODAY? Getting started... 2 Day-to-day processing... 3 Linking the Choice fund to your Employer Fund List...4 Choice Fund exists but is not linked
More informationTraining Manual for Researchers. How to Create an Online Human Ethics Application
Training Manual for Researchers How to Create an Online Human Ethics Application What is in this document This manual is intended to provide general tips on using functionality specific to QUEST online
More informationTrusted Advisor User Guide. inty CASCADE v 2.9.0
Trusted Advisor User Guide inty CASCADE v 2.9.0 Table of Contents 1. Overview... 2 2. Logging in to inty CASCADE... 2 2.1 Forgotten Password... 4 2.2 Password Complexity... 5 3. Home Page... 7 4. Navigation...
More informationAccountsIQ Tips and Tricks. Updated 20/10/2008. Purpose. 1. List and describe what heading and text will be containing in each of the Tip s and tricks
AccountsIQ Tips and Tricks Updated 20/10/2008 Purpose 1. List and describe what heading and text will be containing in each of the Tip s and tricks 2. Outline what FAQ s will be released on the System
More informationThe WellComm Report Wizard Guidance and Information
The WellComm Report Wizard Guidance and Information About Testwise Testwise is the powerful online testing platform developed by GL Assessment to host its digital tests. Many of GL Assessment s tests are
More informationLegal Entity Identifier (LEI) User Guide
Legal Entity Identifier (LEI) User Guide Page 1 Table of Contents The Legal Entity Identifier User Guide gives you an overview of the functionality of the UnaVista LEI module. This user guide includes
More informationEmployer User Guide. Getting Started. Daily Processing. Maintenance. Reporting
Employer User Guide Getting Started Daily Processing Maintenance Reporting Starting SuperChoice 1. Start your Internet browser 2. In the Location or Address field, type the path https://www.superchoice.com.au/superchoicescnew.htm.
More informationimail W eb & Print Client Guide
Powered by imail Web & Print Client Guide Electronic to physical next day mail Welcome imail is a complete print, production and mailing application for your general office and marketing mailings. Once
More informationUser Manual Version 2.00
User Manual Version 2.00 Contents Welcome to... 3 Logging on to... 4 The Welcome Page... 5 Vehicle details input... 6 Product details input... 9 Adding extra product details input... 11 Vehicle details
More informationCustomer Portal Step-by-Step: Create your MyActon Customer Portal Account
How do I create a Customer Portal account? If you don t have a Customer Portal account, you can create one in a few steps: 1. Go to http://portal.actonmobile.com. Note: You can also access the portal by
More informationGuide for Researchers: Online Human Ethics Application Form
Guide for Researchers: Online Human Ethics Application Form What is Quest Quest is our comprehensive research management system used to administer and support research activity at Victoria University.
More informationPublished by Reckon Limited
Projects Workbook Published by Reckon Limited All Rights Reserved Copyright Reckon Limited Copyright No part of these materials may be reproduced, stored in or introduced into a retrieval system, or transmitted
More informationSCHOOL ACCOUNTS 2017 QUICK START GUIDE
SCHOOL ACCOUNTS 2017 QUICK START GUIDE Tel: +353 1 9603220 Mobile: +353 86 2329472 Company Reg No: 535403 Email: schools@odoherty.biz www.odoherty.biz VAT Reg No: IE3234776BH School Accounts 2016 INSTALLATION
More informationSales Order Processing
Windows Print Management System Sales Order Processing Sales Order Processing Contents Sales Order Processing Contents Sales Order Processing Contents... 1.1 Introduction to SOP... 2.1 Stock Type... 3.1
More informationWelcome to Client Access Web!
Welcome to Client Access Web! Introduction W elcome to the Express Collections Client Access Portal. This portal has been crafted so that you, our valued client, can have convenient and secure access to
More informationCONSUMER PORTAL QUICKSTART GUIDE
CONSUMER PORTAL QUICKSTART GUIDE Welcome to your 121 Benefits Consumer Portal. This one-stop portal gives you 24/7 access to view information and manage your Health Care Expense Account, Dependent Care
More informationWelcome. to the. Contractor/Supplier. User Guide
Welcome to the Contractor/Supplier User Guide SAFcomm Pty Ltd PO Box 1105 Eagle Farm QLD 4009 info@safcomm.com.au www.safcomm.com.au Page 2 NEW USERS - SOME QUICK TIPS... 3 NEW CONTRACTOR/SUPPLIER REGISTRATION...
More informationNAB AFL AUSKICK CO-ORDINATOR FOOTYWEB USER GUIDE
NAB AFL AUSKICK CO-ORDINATOR FOOTYWEB USER GUIDE Welcome to the 2016 Season Welcome back to the new 2016 Season in Auskick! There are some exciting new changes to the Auskick program which hopefully our
More informationA.S.A.P. HELP GUIDE. ASAP Advice Pty Ltd. 725 Sandy Bay Road, Sandy Bay, TAS 7005 ABN
Accountants Scaled Advice Platform A.S.A.P. HELP GUIDE Contents: Tutorial: Ordering a Statement of Advice Using the platform o How do I become a member of A.S.A.P. s platform? o What are the requirements
More informationAPPLICANT S GUIDE TO THE SUPPLIER AND EQUIPMENT REGISTRATION DATABASE
L APPLICANT S GUIDE TO THE SUPPLIER AND EQUIPMENT REGISTRATION DATABASE Table of Contents 1. Introduction 3 1.1 General Information 4 2. Responsible Supplier 7 2.1 First Time Registration 7 2.1.2 Resending
More informationecorner Stores Plus CloudShops
ecorner Stores Plus CloudShops Quick Start Guide ecorner Pty Ltd Australia Free Call: 1800 033 845 New Zealand: 0800 501 017 International: +61 2 9494 0200 Email: info@ecorner.com.au The information contained
More informationOnline Reporting and Information Management System (ORIMS) Manage Financial Returns User Guide for Banks & Trust Companies
(ORIMS) Manage Financial Returns User Guide for Banks & Trust Companies March 31, 2015 Version 1.0 Version History Version Changes Date 1.0 Original release March 31, 2015 2 Table of Contents 1. Introduction...
More informationTraining Guide. Fees and Invoicing. April 2011
Training Guide Fees and Invoicing April 2011 *These accreditations belong to Avelo FS Limited **This accreditation belongs to Avelo FS Limited and Avelo Portal Limited Adviser Office Workbooks Designed
More informationISUPPLIER PORTAL USER MANUAL ADERP VERSION 1.0
ISUPPLIER PORTAL USER MANUAL ADERP VERSION 1.0 Contents Contents... i Oracle isupplier Portal Overview...1 Recommended Browsers and Settings...2 Advanced Settings...2 Turn-off pop-up blocker or Allow pop-up
More informationThe Full Campaign Manager gives you the ability to target your client bank by creating your own sales and marketing campaigns.
Introduction The Full Campaign Manager gives you the ability to target your client bank by creating your own sales and marketing campaigns. You can run queries on all of your clients to a broad or specific
More informationRONA e-billing User Guide
RONA e-billing Contractor Self-Service Portal User Guide RONA e-billing User Guide 2015-03-10 Table of Contents Welcome to RONA e-billing What is RONA e-billing?... i RONA e-billing system requirements...
More informationCreating a Deduction Statement for a Subcontractor Payment
Creating a Deduction Statement for a Subcontractor Payment By now you should have carried out the CIS Folder Setup, CIS Payments workbook Setup and the Deduction Statement Template Setup. If you have not
More informationQuartz Web Portal Customer User Guide
Quartz Web Portal Customer User Guide January 2014 Version: 8 OCNSER, trading as Laser Learning Awards, is a company limited by guarantee registered in England (no. 5453363) and a registered charity (no.
More informationVeco User Guides. Grids, Views, and Grid Reports
Veco User Guides Grids, Views, and Grid Reports Introduction A Grid is defined as being a list of data records presented to the user. A grid is shown generally when an option is selected from the Tree
More informationCorner Bakery Web Ordering Guide
Prepared By Document Owner(s) Warren Kwan Project/Organization Role IT Manager Website Guide Manual Version Control Version Date Author Change Description TABLE OF CONTENTS 1 INTRODUCTION... 3 1.1 Access
More informationCONTENTS 1) GENERAL. 1.1 About this guide About the CPD Scheme System Compatibility. 3 2) SYSTEM SET-UP
CONTENTS 1) GENERAL 1.1 About this guide. 1 1.2 About the CPD Scheme 2 1.3 System Compatibility. 3 2) SYSTEM SET-UP 2.1 Setting up your CPD year. 5 2.2 Requesting a date change for your CPD year. 9 2.3
More informationUtility Cashier System
Utility Cashier System CASHIER MANUAL July 29, 2012 Version 1.2 1 System Account Overview Logging into Utili.Ca$h Logging Out of Utili.Ca$h Changing your Utili.Ca$h Password Cashier Daily Processes Cash
More informationUser Guide. Trade Finance Global. For customers using Guarantees. October nordea.com/cm OR tradefinance Name of document 5/8 2015/V1
User Guide Trade Finance Global For customers using Guarantees October 2015 nordea.com/cm OR tradefinance Name of document 2015/V1 5/8 Table of Contents 1 Trade Finance Global (TFG) - Introduction... 4
More informationHow to Register and Pay for BEST Center Classes Online
How to Register and Pay for BEST Center Classes Online Welcome to our new online registration system for The BEST Center at Genesee Community College! All of our scheduled noncredit classes are listed
More informationUsing reports to analyse your business
Using reports to analyse your business Using reports to analyse your business 2 Using reports to analyse your business Your MYOB company file stores lots of information about the key areas of your business,
More informationOnline Bill Payment and Service Portal
Online Bill Payment and Service Portal is an internet portal for customers to view invoices, create payments and view or create service tickets over the web. With customers have a secure Internet portal
More informationZYTO Compass User Manual Copyright 2017 All rights reserved CTC B
ZYTO Compass User Manual Copyright 2017 All rights reserved CTC-10101.B Table of Contents Table of Contents ii Getting started 1 About the Compass 1 About the Compass software and hardware 1 Installing
More informationGuide for Researchers: Online Human Ethics Application Form
Ethics & Integrity Research Office HUMAN RESEARCH ETHICS ONLINE APPLICATION October 2016/V1.03 Guide for Researchers: Online Human Ethics Application Form ENQUIRIES Senior Human Ethics Officer University
More informationHELP.
HELP www.amway.com.au www.amway.co.nz Welcome Welcome to the Amway Website Help Booklet. Whatever your challenge may be we have you covered. Please use this book to find answers to the most frequently
More informationContents. MT Financial Transaction Tax Reporting and Reconciliation. Accountable Party User Guide. Version 1.0
Contents MT Financial Transaction Tax Reporting and Reconciliation Accountable Party User Guide Version 1.0 Contents 1.0 Introduction 4 2.0 Monte Titoli Financial Transaction Tax Declaration Reporting
More informationSIAM R3.0 USER GUIDE
SIAM R3.0 USER GUIDE Document Reference: 8295 September 2016 Revision: 3 Version Date Author Changes Number 1 Mar 2015 John Lindsay 2 Jun Sam Unsuspending a SIM card description updated. 2016 Smith 3 Sep
More informationWelcome to ExACCT! Getting Started
Please Note: To navigate through the ExACCT User Guide easily, please use the Books or Thumbnails available in the navigation pane. To show these navigation links, click on the button Show/Hide Navigation
More informationPRACTICE MANAGEMENT SYSTEMS
PRACTICE MANAGEMENT SYSTEMS P.O. Box 102 Ivanhoe, Victoria, 3079 T: 1300 784 908 F: 1300 784 906 www.ppmp.com.au Pag 1 of 124 Table of Contents PROGRAM SETUP WIZARD... 4 INSTALLATION & ACTIVATION OF HICAPS...
More informationContents. allpay Ltd Webconnect user guide V1.3
Contents 1 Introduction to Webconnect... 4 2 Technicalities... 4 2.1 Internet Security... 4 3 Support and Training... 4 3.1 allpay Support... 4 3.2 Training... 4 4 Accessing Webconnect... 4 4.1 Logging
More informationTable Of Contents. Getting Started Related Topics... 10
ScienceDirect Help Table Of Contents Getting Started... 1 Related Topics... 1 Home Page Overview... 3 ScienceDirect Home Page... 3 Navigation Bar... 3 Related Topics... 4 Browser Requirements and Preferences...
More informationADERP ISUPPLIER PORTAL USER MANUAL VERSION 1.2
ADERP ISUPPLIER PORTAL USER MANUAL VERSION 1.2 Document Control Change Record 4 Date Author Version Change Reference 12-Dec-2016 DOF 1.0 08-Feb-2017 DOF 1.1 Updated with new URL links 23-Mar-2017 DOF 1.2
More informationBook a Court. User Guide
Book a Court User Guide Table of Contents Getting Started Admin area... 3 Manage Bookings... 4 Exporting booking data... 5 Resend booking confirmation... 6 Cancelling a booking... 6 Issuing a refund for
More informationecorner Stores Plus CloudShops
ecorner Stores Plus CloudShops Quick Start Guide ecorner Pty Ltd Australia Free Call: 1800 033 845 New Zealand: 0800 501 017 International: +61 2 9494 0200 Email: info@ecorner.com.au The information contained
More informationBriefing Session Guide. Sending Message Basics.
22 Briefing Session Guide Portal Briefing Session Administrators Guide: Part How one: To How do I series Sending Message Basics. Page - 2 - of 31 Administrator Basics Part 1 Sending Message Basics Contents
More informationChapter 19. Indebtedness Reports
Chapter 19 Indebtedness Reports This Page Left Blank Intentionally CTAS User Manual 19-1 Indebtedness Reports: Introduction There are two reports that you can create and print from the Indebtedness Reports
More informationMonash University Policy Management. User Guide
Monash University Policy Management User Guide 1 Table of Contents 1. GENERAL NAVIGATION... 4 1.1. Logging In to Compliance 360 - Single Sign On... 4 1.2. Help... 4 1.2.1. The University Policy Bank...
More informationUNDP etendering: User Guide for Bidders. January 2018
UNDP etendering: User Guide for Bidders January 2018 Quick References to the Guide The UNDP etendering Guide for Bidders is a manual for individuals or companies who wish to participate in a UNDP tender
More informationProbate Court E File System User Guide
Probate Court E File System User Guide Honorable Anthony J. Russo Presiding Judge Honorable Laura J. Gallagher Judge Introduction This document will assist users in the electronic registration and submission
More informationUser Guide for the Key s Client Portal
User Guide for the Key s Client Portal The Client portal is one of a series of enhancements enabling Advisers to interact with their Clients securely and remotely. This deployment offers a Client interface
More informationDBS Online Disclosure Guide (e-bulk) Primary Applicant Manager Guidance Notes
DBS Online Disclosure Guide (e-bulk) Primary Applicant Manager Guidance Notes Section A PRIMARY APPLICANT MANAGER GUIDANCE NOTES E-Bulk online Disclosure and Barring Service (DBS) checks can be completed
More informationAgreements & Contracts: Electronic Documents User Agreement CUSTOMER SERVICE SKOWHEGAN SAVINGS
Agreements & Contracts: Electronic Documents User Agreement CUSTOMER SERVICE SKOWHEGAN SAVINGS 800.303.9511 CUSTSERV@SKOWSAVINGS.COM TABLE OF CONTENTS ELECTRONIC DELIVERY OF DOCUMENTS...3 SYSTEM REQUIREMENTS...3
More informationContents. Announcer Pro Version 4.6 Page 2 of 35 Version V4.6
User Guide Contents 1. Introduction... 3 1.1. Getting Started... 3 1.2. Navigation... 4 2. Create a Newsletter... 6 2.1. Confirm Company Details... 6 2.2. Choose Template... 8 2.3. Edit Newsletter... 8
More informationMaking an entry into the CIS Payments workbook
Making an entry into the CIS Payments workbook By now you should have carried out the CIS Payments workbook Setup. If you have not done so you will need to do this before you can proceed. When you have
More informationPlan Central Member Portal Learning Guide
Plan Central Member Portal Learning Guide Plan Central Member Guide, April 2015 Table of Contents Introduction... 2 Accessing Plan Central... 3 Plan Central Welcome Page... 3 New to Plan Central... 4 Member
More informationCustomer Account Center User Manual
Customer Account Center User Manual 1 P age Customer Account Center User Manual Contents Creating an Account & Signing In... 3 Navigating the Customer Account Center Dashboard... 7 Account Information...
More informationExpedient User Manual Getting Started
Volume 1 Expedient User Manual Getting Started Gavin Millman & Associates Pty Ltd 281 Buckley Street Essendon VIC 3040 Phone 03 9331 3944 Web www.expedientsoftware.com.au Table of Contents Logging In...
More informationAT&T IP Flexible Reach Department Administrator Guide
AT&T IP Flexible Reach Department Administrator Guide 1 Contents Get Started... 5 Log In... 6 What a Department Administrator Can Do... 8 About Premier... 11 Use Premier... 12 Use the AT&T IP Flexible
More informationWCB Online A User Guide for Tiered Service Providers
WCB Online User Guide for Tiered Service Providers WCB Online A User Guide for Tiered Service Providers A Nova Scotians safe and secure from workplace injury Table of Contents WCB Online 1 Profile Creation
More informationGuide for Candidates: Online Progress Reports
Guide for Candidates: Online Progress Reports What is Quest Quest is our comprehensive research management system used to administer and support research activity at Victoria University. All Progress Reports
More informationClassroom Practice Labs Administration Portal User Guide
gtslearning.com Classroom Practice Labs Administration Portal User Guide Contents User Guide... 1 Accessing the portal... 1 User Administration... 2 Creating Users accounts (Individually)... 3 Amend an
More informationNeed help? Call: / DOCMAIL: ADVANCED USER GUIDE
DOCMAIL: ADVANCED USER GUIDE Version 3.2 November 2018 1 CONTENTS Welcome to Docmail 4 Navigating around Docmail 4 Overview of the Docmail main page 6 Library 7 Create / Edit Document 9 Create / Edit Text
More informationMotelMate. Demo guide. Motel Managment Software from Skagerrak Software. Thank you for trying MotelMate!
MotelMate Motel Managment Software from Skagerrak Software Demo guide Installing and Opening the Demo. To install the Motel Mate Demo on Windows or Mac: 1. Insert the demo disk into the CD drive. 2. Open
More informationDo It Yourself VOI Tool for Property Transfers User Manual
Do It Yourself VOI Tool for Property Transfers User Manual Australia Post - Identity Services Version 1.0-19 th May 2017 auspost.com.au Classification: For client use only Contents 1 Introduction 3 1.1
More informationBUSINESS ACCOUNT MANAGEMENT SYSTEMS (BAMS) AND TRAVEL MANAGEMENT COMPANIES (BAMS)
BUSINESS ACCOUNT MANAGEMENT SYSTEMS (BAMS) AND TRAVEL MANAGEMENT COMPANIES (BAMS) USER GUIDE Contents Contents Contents Contents 2 1. Introduction 3 2. Account Activation 4 3. BAMS 5 3.1 Logon 5 3.2 TMC
More informationNFI Online Quick Start Guide
FOR INTERMEDIARY USE ONLY NFI Online Quick Start Guide What you ll find in this guide F371(April 2018) Registration is split into two easy steps: Step 1 - Obtain User ID from MTE and register with MTE
More informationD&B360. User Guide. for Microsoft Dynamics CRM. Version 2.3
D&B360 User Guide for Microsoft Dynamics CRM Version 2.3 D&B360 is a trademark or registered trademark of Dun and Bradstreet, Incorporated. Other trademarks used herein are the trademarks or registered
More informationBank Reconciliation in Sage One. Sage One Partner Edition. Getting started
Bank Reconciliation in Sage One Sage One Partner Edition Getting started 1 Contents Introduction Introduction... 2 Signing Up... 7 Logging In... 7 Common Question... 8 Business & Billing Settings... 10
More informationPage 1 of 11
1800 990 432 Page 1 of 11 Table of Contents Registering Your Business... 3 Eligibility Criteria... 3 Navigating to the Regional Buy Portal... 3 Navigating the Registration Process... 3 The Registration
More informationSteps: 1. Log in to the Dmitri application through the following website URL, as appropriate:
Dmitri Suite Getting Started Logging In and Logging Out Logging In Use the following steps to log in to the Dmitri application. Steps: 1. Log in to the Dmitri application through the following website
More information1. Logging in and accessing the Athletics Ireland System. How do I access the Athletics Ireland online registration system?
Contents 1. Logging in and accessing the Athletics Ireland System... 2 How do I access the Athletics Ireland online registration system?... 2 How do I login to the system?... 3 Home Page... 4 Home Page
More informationDormant Accounts Fund. Technical Guide for Applications
Dormant Accounts Fund Technical Guide for Applications July 2018 1 Contents New and Existing Applicants... 3 Important Information... 3 Other Relevant Information... 4 Section 1 - Hints and Tips for completing
More informationPage Topic 02 Log In to KidKare 02 Using the Navigation Menu 02 Change the Language
Page Topic 02 Log In to KidKare 02 Using the Navigation Menu 02 Change the Language help.kidkare.com 03 Enroll a Child 03 Withdraw a Child 03 View Pending and Withdrawn Children 04 View Kids by Enrollment
More informationOXFORD DIGITAL HELP GUIDE
OXFORD DIGITAL HELP GUIDE oxforddigital.com.au NEED HELP? Contact Oxford Digital Support. Email digitalsupport.au@oup.com or call 1300 650 616. version 2.11 updated 10/03/2015 TABLE OF CONTENTS MY LIBRARY
More informationFrequently Asked Questions
Username and Passwords Q. How do I obtain a Username and Password to Log In to my WisePay Wise Account? A. Every User is provided with a secure Wise Account. This will enable you to make online payments
More informationQuick_Start_Guide_-_SB_v.3.9.doc. Table of Contents
Table of Contents How to Use This Guide...3 System Requirements...3 Need Assistance?...4 Welcome...4 B-free Products...5 Overview...6 Step by Step Guide to B-free...8 Creating a Bank Account...9 Selecting
More informationVersion 5. Recruiting Manager / Administrator
Version 5 Recruiting Manager / Administrator 1 Contents 1.0 Introduction... 4 2.0 Recruitment at a Glance... 6 3.0 Viewing Applicant Numbers... 8 4.0 Activities After Closing Date... 10 5.0 Shortlisting...
More informationSecure Transfer Site (STS) User Manual
Secure Transfer Site (STS) User Manual (Revised 3/1/12) Table of Contents Basic System Display Information... 3 Command Buttons with Text... 3 Data Entry Boxes Required / Enabled... 3 Connecting to the
More informationContents. CTP Web Direct Reference Guide v1.0 Page 1
Z. s t r e a mre f e r e n c egu i d e Z u r i c hco mp u l s o r yt h i r dp a r t yi n s u r a n c e Contents Login... 3 Login and password... 3 Terms and Conditions... 5 Workbench... 7 My workbench...
More informationMySagePay User Guide
MySagePay User Guide Table of Contents 1.0 Welcome to MySagePay 3 1.1 Logging into MySagePay 3 1.2 What you will see 4 2.0 Settings 5 2.1 My Account 5 2.2 Settings 6 2.3 AVS/CV2 7 2.4 3D Secure 8 2.5 Restrictions
More informationStart with MULTILINE MARCH 2015
Start with MULTILINE MARCH 2015 Table of contents Welcome to Multiline... 2 MultiLine contains many opportunities to increase your efficiency... 2 Features to make your life easier:... 3 Terminology...
More informationConcur Expense Management System
GETTING STARTED IN CONCUR Concur Expense Management System User Guide: Getting Started in Concur Printed copies of this User Guide should not be regarded as the current version. For the latest User Guides:
More informationWelcome to the Online User Guide
Welcome to the Online User Guide The online guide is a simple and convenient aid to help you stay in control. This booklet will help you to navigate our site and transact on your accounts. To get started,
More informationUser Guide. Customer Self Service (CSS) Web Application Progress Software Corporation. All rights reserved.
User Guide Customer Self Service (CSS) Web Application 1993-2017 Progress Software Corporation. Version 2.1 March 2017 Table of Contents Welcome... 3 Accessing the Customer Self Service (CSS) Web Application...
More informationGetting Started - How to Create a New User Account
Getting Started - How to Create a New User Account *Prior to getting started, we encourage you to download and install the latest versions of Chrome (google.com/chrome), Firefox (https://www.mozilla.org)
More informationPersonal account manual A ME
Personal account manual A.005.34.01-01.ME 05.07.2018 Table of Contents 1. Logging in... 4 2. Main page... 6 3. Orders monitor... 6 3.1. Orders search... 7 3.2. Search results... 8 3.3. Saving data to file...
More informationElectronic Tariff Filing System (ETFS) User s Manual
Electronic Tariff Filing System (ETFS) User s Manual October 2002 Version 1.3 Contract Number CON01000009 Task 2001-50 Prepared by: Titan Systems Corp., Civil Government Services Group 1593 Spring Hill
More informationJITs Portal. User Manual
JITs Portal User Manual November 2017 JITs Portal 1 Table of Contents Chapter 1 Introduction... 2 1.1 What is the JITs Portal?...3 1.2 User Guide structure...4 Chapter 2 Working with the JITs Portal...
More informationExpress365 Accounting User Manual
Express365 Accounting User Manual August 05 Latest Update: 9 th October 08 P a g e 46 For information about customer support, please visit our homepage at http://www.express365.com.my on the World Wide
More informationExact General Ledger Setup and Operation
Exact General Ledger Setup and Operation In order to set up the General Ledger in EXACT you need to have already decided on how you want to operate your ledger and the format that the codes for the ledger
More information1
www.clearbooks.co.uk 1 Content Clear Books Demo 1. Customising your Dashboard 2. Setting up for the first time A) Details B) Toggle Features C) Reporting Periods D) Adding a new user E) Invoice Themes
More informationStudent Guide INTRODUCTION TO ONLINE RESOURCES
Student Guide INTRODUCTION TO ONLINE RESOURCES Date: 08. June. 2017 By: Technical Support Team STUDENT GUIDE southwales.unicaf.org 1)Introduction...4 2)Student Panel (SIS)...4 2.1)Student Panel (SIS) Login...4
More informationPartner estore. User Guide 24/7 Partnering Solutions
Partner estore User Guide 24/7 Partnering Solutions General Introduction 4 Accessing the Partner estore 5 Searching for Products 6 Product Browsing, Quick and Advanced Search Placing an Order 12 Search
More informationBEEDS portal Bank of England Electronic Data Submission portal. User guide. New PRA Authorisations Version 1.1
BEEDS portal Bank of England Electronic Data Submission portal User guide New PRA Authorisations Version 1.1 May 2018 Contents Document versions 3 1. Introduction 3 a. Bank of England contact details 4
More informationMOBILE INTERNET BANK MANUAL
MOBILE INTERNET BANK MANUAL www.blueorangebank.com Approved on 29.05.2018 Valid as of 29.05.2018 B2.1/C7-1073/10 CONTENTS Terms and Definitions...3 1. General Description of the Mobile Internet Bank...3
More informationQUESTION ITEM BANK MAINTENANCE PROGRAM QUICK GUIDE & ILLUSTRATED HELP
PROJECT PHOENIX EduTrax Instructional Management Solution Phoenix/EIM ItemPlus QUESTION ITEM BANK MAINTENANCE PROGRAM QUICK GUIDE & ILLUSTRATED HELP Version 1.3.3.2 The ItemPlus Windows PC program is used
More information