Business Data Communications and Networking
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1 Business Data Communications and Networking 10th Edition Jerry Fitzgerald and Alan Dennis John Wiley & Sons, Inc Dwayne Whitten, D.B.A Mays Business School Texas A&M University Copyright 2010 John Wiley & Sons, Inc 2-1
2 Chapter 2 Network Applications Copyright 2010 John Wiley & Sons, Inc 2-2
3 Chapter 2 Outline Application Architectures Host-Based, Client-Based, and Client-Server Architectures Choosing Architectures World Wide Web How the Web Works Inside an HTTP Request & HTTP Response Electronic Mail How Works, Inside an SMTP Packet Listserv, Attachments in MIME Other Applications FTP, Telnet, Instant Messaging, Videoconferencing Copyright 2010 John Wiley & Sons, Inc 2-3
4 Application Layer - Introduction Applications (e.g., , web, word processing) Application Layer Transport Layer Application architecture Network Layer The way in which the functions of the application layer software are spread among the clients and servers on the network Functions of Application Layer Data storage - Storing of data generated by programs (e.g., files, records) Data access logic - Processing required to access stored data (e.g., SQL) Application logic - Business logic such as word processors, spreadsheets Presentation logic - Presentation of info to user & acceptance of user commands Copyright 2010 John Wiley & Sons, Inc 2-4
5 Clients and Servers Clients - Microcomputer - Terminal - Network computer - Transaction terminal - Handheld Servers - Mainframe - Microcomputer - Cluster - Virtual server Copyright 2010 John Wiley & Sons, Inc 2-5
6 Application Architectures Determined by how functions of application programs are spread among clients and servers Host-based Architectures Server performs almost all functions Client-based architectures Client performs most functions Client-server architectures Functions shared between client and server Copyright 2010 John Wiley & Sons, Inc 2-6
7 Host-Based Architectures or a PC running a terminal emulation program Client captures key strokes then sends them to the mainframe Client displays information according to the server s instructions Copyright 2010 John Wiley & Sons, Inc 2-7
8 Host-based Architecture Problems Host becoming a bottleneck All processing done by the host, which can severely limit network performance Host upgrades typically expensive and lumpy Available upgrades require large scale and often costly jumps in processing and memory Network demand grows more incrementally than does the host capacity May see poor fit (too much or too little) between host performance and network demand Copyright 2010 John Wiley & Sons, Inc 2-8
9 Client-Based Architectures Example: Using a word processing package on a PC and storing data files on a server Copyright 2010 John Wiley & Sons, Inc 2-9
10 Client-Based Architecture Problems Data traffic must travel back and forth between server and client Example: when the client program is making a database query, the ENTIRE database must travel to the client before the query can be processed Often the large file sizes moving across the LAN can yield a poor result in network performance Copyright 2010 John Wiley & Sons, Inc 2-10
11 Client-Server Architectures Client (PC) Server (PC, mini, mainframe) Example: Using a Web browser to obtain web pages uses logic balanced between the client and server Copyright 2010 John Wiley & Sons, Inc 2-11
12 Client-Server Architectures Advantages More efficient because of distributed processing Allow hardware and software from different vendors to be used together Disadvantages Difficulty in getting software from different vendors to work together smoothly May require Middleware, a third category of software Copyright 2010 John Wiley & Sons, Inc 2-12
13 a standard way of translating between software from different vendors Middleware client application programs Middleware server application programs Manages message transfers Insulates network changes from the clients (e.g., adding a new server) Examples of standards for Middleware: Distributed Computing Environment (DCE) Common Object Request Broker Architecture (CORBA) Open Database Connectivity (ODBC) Copyright 2010 John Wiley & Sons, Inc 2-13
14 Multi-tier Architectures Involve more than two computers in distributing application program logic 2-tier architecture Uses clients and servers in a balance, very popular approach in simple LANs 3-tier architecture 3 sets of computers involved N-tier architecture More than three sets of computers used, more typical across complex organizations Allows load balancing across servers Copyright 2010 John Wiley & Sons, Inc 2-14
15 3-tier Architecture Copyright 2010 John Wiley & Sons, Inc 2-15
16 N-tier Architecture Copyright 2010 John Wiley & Sons, Inc 2-16
17 Advantages Multi-tier Architectures Better load balancing: More evenly distributed processing. (e.g., application logic distributed between several servers.) More scalable: Only servers experiencing high demand need be upgraded Disadvantages Heavily loaded network: More distributed processing necessitates more data exchanges Difficult to program and test due to increased complexity Copyright 2010 John Wiley & Sons, Inc 2-17
18 Thin and Thick Clients Classification depends on how much of the application logic resides on the client or server Thin client: Little or no application logic on client Becoming popular because easier to manage, (only the server application logic generally needs to be updated) The best example: World Wide Web architecture (uses a two-tier, thin client architecture) Thick client: All or most of the application logic resides on the client Copyright 2010 John Wiley & Sons, Inc 2-18
19 Thin-Client Example: Web Architecture Client (PC) Web Server (PC, mini, mainframe) Presentation logic Application Logic Data Access logic Data Storage Copyright 2010 John Wiley & Sons, Inc 2-19
20 Peer to Peer Architecture All computers can serve as a client and a server Increased popularity in the last decade due to the rise of P2P services such as Napster Advantages: Data can be stored anywhere on the network Very resilient to failure Disadvantages: Finding data Security Copyright 2010 John Wiley & Sons, Inc 2-20
21 Criteria for Choosing Architecture Infrastructure Cost Cost of servers, clients, and circuits Mainframes: very expensive; terminals, PCs: inexpensive Development Cost Mainly cost of software development Software: expensive to develop; off-the-shelf software: inexpensive Scalability Ability to increase (or decrease) in computing capacity as network demand changes Mainframes: not scalable; PCs: highly scalable Copyright 2010 John Wiley & Sons, Inc 2-21
22 Choosing an Architecture Host-Based Client-Based Client-Server Cost of Infrastructure High Medium Low Cost of Development Low Medium Medium Scalability Low Medium High Copyright 2010 John Wiley & Sons, Inc 2-22
23 Applications Layer Examples World Wide Web File Transfer Videoconferencing Instant Messaging Copyright 2010 John Wiley & Sons, Inc 2-23
24 World Wide Web Web began with two innovative ideas: Hypertext A document containing links to other documents Uniform Resource Locators (URLs) A formal way of identifying links to other documents Invention of WWW (1989) By Tim Berners-Lee at CERN in Switzerland First graphical browser, Mosaic, (1993) By Marc Andressen at NCSA in USA; later founded Netscape CERN - Conseil Européen pour la Rechèrche Nucléaire (Berners-Lee, T. (2000) Weaving the Web. New York: HarperCollins. P. 4) NCSA - National Center for Supercomputing Applications Copyright 2010 John Wiley & Sons, Inc 2-24
25 How the Web Works Main Web communications protocol: HTTP: Hypertext Transfer Protocol Server Computer HTTP Request Client Computer Clicking on a hyperlink or typing a URL into a browser starts a request-response cycle HTTP Response A request-response cycle: includes multiple steps since web pages often contain embedded files, such as graphics, each requiring a separate response. Copyright 2010 John Wiley & Sons, Inc 2-25
26 HTTP Request Message (If the user types in the URL by themselves, then the referring page is blank.) Request line (command, URL, HTTP version number) Request header (information on the browser, date, and the referring page ) Request body (information sent to the server, such as from a form) required optional optional Copyright 2010 John Wiley & Sons, Inc 2-26
27 Example of an HTTP Request Note that this HTTP Request message has no Body part. Copyright 2010 John Wiley & Sons, Inc 2-27
28 HTTP Response Message Response status (http version number, status code, reason) Response header (information on the server, date, URL of the page retrieved, format used ) optional optional Response body (requested web page) required Copyright 2010 John Wiley & Sons, Inc 2-28
29 Example of an HTTP Response Copyright 2010 John Wiley & Sons, Inc 2-29
30 HTML - Hypertext Markup Language A language used to create Web pages Also developed at CERN (initially for text files) Tags are embedded in HTML documents include information on how to format the file Extensions to HTML needed to format multimedia files XML - Extensible Markup Language A new markup language becoming popular Copyright 2010 John Wiley & Sons, Inc 2-30
31 Standards SMTP - Simple Mail Transfer Protocol Main standard for Originating user agent and the mail transfer agent Between mail transfer agents Originally written to handle only text files Usually used in two-tier client-server architectures Post Office Protocol (POP) and Internet Mail Access Protocol (IMAP) Main protocols used between the receiver user agent and mail transfer agent Main difference: with IMAP, messages can be left at the server after downloading them to the client Other competing standards Common Messaging Calls (CMC), X.400 Copyright 2010 John Wiley & Sons, Inc 2-31
32 Two-Tier Architecture User agent is another word for an client application Run on client computers Send to servers Download from mailboxes on those servers Examples: Eudora, Outlook, Netscape Messenger Mail transfer agent is another word for the mail server application Used by servers Send between servers Maintain individual mailboxes. Copyright 2010 John Wiley & Sons, Inc 2-32
33 Host Based Architectures An old method used on UNIX based hosts Similar to client-server architecture, except Client PC replaced by a terminal (or terminal emulator) Sends all keystrokes to the server Display characters received from the server All software resides on the server Takes client keystrokes and understand user s commands Creates SMTP packets and sends them to next mail server Useful when traveling in locations with poor internet facilities Copyright 2010 John Wiley & Sons, Inc 2-33
34 Client computer with Web browser Web-based HTTP request HTTP response LAN Internet Server computer with Web server software SMTP packet SMTP packet Server computer with server software Client computer with Web browser HTTP request LAN SMTP packet Server computer with server software IMAP or POP packet HTTP IMAP Server computer with response packet Web server software Copyright 2010 John Wiley & Sons, Inc 2-34
35 Sample SMTP Message Note that this SMTP message has no attachments. Copyright 2010 John Wiley & Sons, Inc 2-35
36 MIME Multipurpose Internet Mail Extension A graphics capable mail transfer agent protocol (to send graphical information in addition to text) SMTP was designed years ago for text transfer only MIME software is included as part of an client Translates graphical information into text allowing the graphic to be sent as part of an SMTP message (as a special attachment) Receiver s client then translates the MIME attachment from text back into graphical format MIME example Copyright 2010 John Wiley & Sons, Inc 2-36
37 Listserv Discussion Groups Mailing lists of users who join to discuss some special topic (e.g., cooking, typing, networking) Some permit any member to post messages, some are more restricted Parts of listserv Listserv Processor - Processes commands Listserv Mailer Receives and distributes messages Example : Learning Technology Newsletter To subscribe, send the message: subscribe LEARNING-TECHNOLOGY <Your Address> to majordomo@majordomo.ieee.org To send thelist@majordomo.ieee.org Copyright 2010 John Wiley & Sons, Inc 2-37
38 File Transfer Protocol (FTP) Enables sending and receiving files over the Internet Requires an application program on the client computer and a FTP server program on a server Commonly used today for uploading web pages Many packages available using FTP WS-FTP (a graphical FTP software) FTP sites Closed sites Requires account name and password Anonymous sites Account name: anonymous; password: address Copyright 2010 John Wiley & Sons, Inc 2-38
39 Telnet Allows one computer to log into another computer Remote login enabling full control of the host Requires an application program on the client computer and a Telnet server program on the server Client program emulates a dumb terminal off the server Many packages available conforming Telnet EWAN Requires account name and password Anonymous sites similar to FTP approach Account name: anonymous; password: address Copyright 2010 John Wiley & Sons, Inc 2-39
40 Instant Messaging (IM) A client-server program that allows real-time typed messages to be exchanged Client needs an IM client software Server needs an IM server package Some types allow voice and video packets to be sent Like a telephone Examples include AOL and ICQ Two step process: Telling IM server that you are online Chatting Copyright 2010 John Wiley & Sons, Inc 2-40
41 How Instant Messaging Works Client computer with client software Internet IM packet Sender sends a request to the IM server telling it that sender is online. If a friend connects, the IM server sends a packet to sender s IM client and vice versa. LAN When the sender types in text, the IM client sends the text in a packet to the IM server which relays it to the receiver. LAN IM packet IM packet Server computer with with IM server software Client computer with IM client software IM packet LAN If a chat session has more than two clients, multiple packets are sent by the IM server. IM servers can also relay information to other IM servers. Copyright 2010 John Wiley & Sons, Inc 2-41
42 Videoconferencing Provides real time transmission of video and audio signals between two or more locations Allows people to meet at the same time in different locations Saves money and time by not having to move people around Typically involves matched special purpose rooms with cameras and displays Desktop videoconferencing Low cost application linking small video cameras and microphones together over the Internet No need for special rooms Example: Net Meeting software on clients communicating through a common videoconference server Copyright 2010 John Wiley & Sons, Inc 2-42
43 Videoconferencing Standards Proprietary early systems Common standards in use today H.320 Designed for room-to-room videoconferencing over high-speed phone lines H.323 Family of standards designed for desktop videoconferencing and just simple audio conferencing over Internet MPEG-2 Designed for faster connections such as LAN or privately owned WANs Copyright 2010 John Wiley & Sons, Inc 2-43
44 Webcasting Special type of uni-directional videoconferencing Content is sent from the server to users Process Content created by developer Downloaded as needed by the user Played by a plug-in to a Web browser No standards for webcasting yet Defacto standards: products by RealNetworks Copyright 2010 John Wiley & Sons, Inc 2-44
45 Implications for Management Network may be used to provide a worry-free environment for applications Network is the critical infrastructure over which the wide variety of strategic applications enable an organization to compete in its environment The applications running on the network have the potential for changing the organization Dramatic increase in number and type of applications Rapid growth in amount and type of networking traffic over time Different implication on network design and management Increased operating cost for the network function Copyright 2010 John Wiley & Sons, Inc 2-45
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