Instructions to Complete the PA Child Abuse History Clearance Online

Transcription

1 1. Open a web browser and go to: 2. Click on Create Individual Account 3. Read through the Create Keystone ID: General Information Welcome page. When finished, click on Next. 4. Fill out all of the required fields on the Create Keystone ID: Profile Information Page. Fields include: Keystone ID (6 to 10 characters) First Name Last Name Date of Birth (MM/DD/YYYY) E- mail Confirm E- mail Security Question 1 Security Question 2 Security Question 3 There is a special question at the end to ensure that you are not a robot. You must answer this question, too. When finished, click on the Finish button. 5. After you click Finish, you will see a screen that tells you to check your e- mail for your temporary password! (NOTE: You will receive 2 s. One contains your Keystone ID. The other contains your temporary password. When you use your temporary password, you will be prompted to change it to something more personal when you log back in. ) 6. Go back to 7. Click on Individual Login 8. To submit your Child Abuse Clearance, click on Access My Clearances. 9. Read through the Learn More section. Here you will learn more about the website and disclosure of personal information. After you have read through all of the information, click on continue located in the bottom right- hand corner.

2 10. When prompted, type in your username and Password under the Keystone Key section. Click on Login when finished. NOTE: Your username is your Keystone Id that you just created. Type in your Keystone ID in the section that says username. Your password is your temporary password that you received in an from 11. Next you will be prompted to type in a new password and to confirm your new password. 12. Now, you will see a screen that confirms that you have reset your password. The screen will say Congratulations! You have successfully set a personal password for your Keystone ID! Please click the Close Window button and login to your application with your personal password. 13. Click on the Close Window button. 14. You will now see the log- in screen again that prompts you for your username and password under the Keystone Key section. Type in your username and password. Click Login when finished. NOTE: Your username is your Keystone ID that you created. Type in your Keystone ID in the section that says username. Your password is the personal password that you just created. 15. Read through the My Child Welfare Account Terms and Conditions information. Select I have read, fully understand and agree to the My Child Welfare Account Terms and Conditions if you agree to them. Then click on Next. 16. Read through the Learn More section. Here you will learn more about the website and disclosure of personal information. After you have read through all of the information, click on continue located in the bottom right- hand corner. 17. On the next screen, click on Create clearance application. 18. Read through the Getting Started page. Here you will learn: What to Expect, Information You Will Need, and Additional Information. When you have read through this information, click on Begin located in the bottom right- hand corner.

3 19. Complete each section of the application. Part 1 Application Purpose: Select your reason, then click Next in the bottom right- hand corner. If you work for CCIU or a Chester County Public School, choose School Employee Governed by Public School Code. If you volunteer at CCIU or a Chester County Public School, choose Volunteer. Part 1 Applicant Information: Confirm and update all required fields: First Name, Last Name, Date of Birth, Gender. If you are comfortable, type in your Social Security Number. Enter any previous names or nicknames. Enter any additional contact information. When finished with Applicant Information, click on Next in the bottom right- hand corner. Part 1 Current Address: Type in the address information requested. When finished, click on Next in the bottom right- hand corner. Part 1 Previous Addresses: Click the plus sign to add any and all previous addresses. Include as much information as you remember. It s okay if you don t have the complete information, just include as much of the address as you remember. Part 1 Household Members: Click the plus sign to add any household members that lived with you including parents and siblings. Part 1 Application Summary: Read through and verify the application summary to make sure all information is accurate. Part 2 esignature Click the box that says I hereby certify that the information entered on this report is accurate and complete Then type in your name in the Signature box. When finished, click next.

4 Part 2 Application Payment Click on yes or no depending on whether your organization provided a code for payment. CCIU does not provide a code for payment. If you work for CCIU, check No. When finished, click on Make a Payment located in the bottom right hand corner. Fill out your payment information. When finished click on the Pay Now button in the bottom right hand corner of the screen. After you click the Pay now button, you will see a confirmation page that says Your Card Has Been Charged. 20. Next, click on Finalize and submit application. 21. You should now see a Submission Confirmation page. This page should indicate that you have been successful and will describe your next steps. You will receive an notification with the outcome/result of your application. If you do not receive the in a timely manner, contact ChildLine and Abuse Registry s Child Abuse History Clearance Unit at: When finished, click on the Log out button. 23. You will see a confirmation that you have successfully logged out. 24. Check your to see when your results/outcome become available. You will receive 2 s. One will confirm your application submission. The second will tell you that your results are ready and that the website has been updated with your result information. For some, the results may come within a few minutes after the submission, for others, the results may take several days (up to 14 days) for results to be recorded. 25. Once you receive the result confirmation , you will need to log back into the Child Abuse Clearance Site. Go to: Click on Individual Login 27. Click on Access My Clearances 28. Read through the Learn More section, then click on continue in the bottom right- hand corner.

5 29. Type in your username and password under the keystone key section. As a reminder, your username is your Keystone ID. Your password is the personal password that you set. Then click on login. 30. Once you login, you will see a section titled Status of Submitted Applications. Click on the e- Clearance ID link to view the results. 31. Your clearance should appear as a pdf. You can print this clearance certificate and give it to your HR department for confirmation of your child abuse clearance. 32. When finished, click on log out to log out of the site.