pdate Responsibilities Our New Website is Up and Running! Look Inside... Visit it soon at

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1 EXCAVATORS Responsibilities of the EXCAVATOR From the MOCS Excavator Manual The person or supervisor doing the actual excavation is considered to be the Excavator and is responsible for the following: Excavators are responsible to provide accurate information. Accurate dig site information is essential to prevent damages. Correct contact information is necessary. The excavator must excavate in a careful and prudent manner. Excavators must notify MOCS at least three and not more than ten working days in advance cky of the excavation. In the event the owner/operator fails to respond, the excavator must request a second notice, a No Response ticket. It is important that you specify by name which utility did not respond. To place a No Response, notify the center by calling DIG-RITE OR 811. Provide the ticket number of the original locate request, identify which member has not responded, and MOCS will send a No Response message to that member. Upon receiving the No Response, utilities are required to respond by marking or making contact with the excavator within two hours. If the No Response notification is made before 2 pm, the marking shall be completed that working day. If the notification is made after 2 pm, the marking is to be completed no later than 10 am the next working day. If work has not started within 10 days of the locate request start date and time, a Remark must be submitted. If the excavator discovers the facility was incorrectly located, the excavator must notify the call center and request an Incorrect ticket. If an underground facility is damaged or dislocated, the excavator must notify MOCS and request a Dig Up notification. If the damage involves pipeline or natural gas facilities that results in a release of hazardous liquid or gas, both 911 and the MOCS call center must be notified. lt is illegal for the excavator to conceal or attempt to conceal damage or to make repairs unless authorized by the owner. Emergency temporary repairs may be made only to sewer lines, without prior authorization. Excavators shall exercise reasonable care not to unnecessarily disturb or obliterate markings provided for location of underground facilities. Excavators must hand dig within the Approximate Location when best practices and circumstances permit. Must call 911 when damage occurs to facilities resulting in a release of hazardous liquids. Must use the extended start date and time process only through MOCS and only when the process is initiated by the utilities. Excavators shall not make repeated unnecessary requests for remarking. If determined to be unnecessary, the excavator may be liable for the cost of those remarks. Excavator must confirm utility response before starting any excavation. pdate 824 Weathered Rock Rd. Jefferson City, MO Call or Click 3 Working Days Before You Dig! DIG-RITE or mo1call.com SPRING 2017 Call or Click 3 working days before you dig! Our New Website is Up and Running! Visit it soon at Look Inside... New Website New Educational Videos Attorney General s Enforcement You can find these Education / Training videos on the new MOCS website. View these videos to: Confirm that you are complying with the law. Review and learn about the processes of the One Call System. To utilize them for in-house employee education.

2 Current Membership DIRT Report 1443 New Members Indian Hills Operating Company Village of Taneyville Osborn Wind Energy Clay County PWSD 7 SW Sewer District St. Louis Metro Police Permian Express Partners Linn County PWWSD 13 Howard County Water Commission Phynx Fiber Valley Lake Water 2017 Call Volume - Record Numbers Continue Excavators across the state are again calling in a record amount of locate requests. Year to date locate requests statewide are running 2.0% over last year, which was also a record year. April is Safe Digging Month Safe Digging Month is a nationwide effort to encourage all stakeholders to promote the safe digging message. April is when digging activity peaks in Missouri and across the nation. Safe Digging Month serves as a reminder that participating in the one call system is an essential part of safe excavation. No matter what type of project -- never proceed without placing a locate request and confirming utility response. Ticket Check Save yourself time and money... Ticket Check was designed for you! Confirm utility response... Always check the status of your locate request! Confirming Utility Response Before ever driving to the dig site to begin work, excavators can confirm utility response to their locate request. Enforcement by the State Attorney General s Office Actions by the State Attorney General s Office Continue! Civil Penalties Being Issued to Excavators and Utilities. Enforcement of the Underground Damage Prevention law has resulted in fines and warning letters by the AG s office. In the first quarter of 2017, 34 warning letters and civil penalties have been issued to those failing to comply with the Missouri Damage Prevention law. Missouri law requires utilities to status their response to an excavator s locate request. Ticket Check is an application that allows a utility to send a documented response on each locate request to the excavator. Using Ticket Check, each utility will status every locate request they receive. Once a ticket has been responded to, the utility communicates their response through the Ticket Check system, and the status of their locate is ed or faxed to the excavator using the contact information they have provided. The excavator can also view the ticket through Ticket Search on the MOCS website or can also call to check the statuses. If all the utilities listed on the locate request have not been statused by the start date and time on the ticket, the excavator is required to place a No Response through MOCS for those specific utilities. This system will eliminate much of the confusion in determining if a locate has or has not been completed. DAMAGE PREVENTION/ SAFETY PRESENTATIONS AVAILABLE MOCS has three Damage Prevention Managers who will be happy to work with you to schedule a presentation for your company s employees. To schedule a presentation for a safety or educational meeting, contact us at or directly contact: Arch York - Kansas City and Western Missouri To Check Ticket Status: Go to Click on the green Ticket Search button on the home page. Enter the number of your locate request. Scroll down to view each utility s response. Bill Murray - St. Louis and Eastern Missouri Derek Leffert - Central Missouri There were 147 civil penalties issued in Both excavators and utilities have been fined for failing to comply with the law. Those excavators and utilities fined are required to take and pass an on-line test, attend a MOCS safety meeting or participate in a presentation by one of the MOCS field staff. FREE White Flags! We mailed out 109,275 white flags in 2016! --Everyone is ordering them. You should too! When you visit the dig site prior to calling in your locate request, it is to your advantage to white line the area where you intend to work. Carry white paint or flags in your trucks. When you define your dig site, it improves the utilities ability to do a fast and accurate locate which in turn directly benefits the excavator. Free white flags can be obtained from the MOCS websitewww.mo1call.com. Click on Resources then Order MOCS Materials to submit your order. Be Safe! Prevent Damages. Before you dig, Know What s Below. This Color Code Chart will help you determine which utilities have marked their underground utility lines.

3 Current Membership DIRT Report 1443 New Members Indian Hills Operating Company Village of Taneyville Osborn Wind Energy Clay County PWSD 7 SW Sewer District St. Louis Metro Police Permian Express Partners Linn County PWWSD 13 Howard County Water Commission Phynx Fiber Valley Lake Water 2017 Call Volume - Record Numbers Continue Excavators across the state are again calling in a record amount of locate requests. Year to date locate requests statewide are running 2.0% over last year, which was also a record year. April is Safe Digging Month Safe Digging Month is a nationwide effort to encourage all stakeholders to promote the safe digging message. April is when digging activity peaks in Missouri and across the nation. Safe Digging Month serves as a reminder that participating in the one call system is an essential part of safe excavation. No matter what type of project -- never proceed without placing a locate request and confirming utility response. Ticket Check Save yourself time and money... Ticket Check was designed for you! Confirm utility response... Always check the status of your locate request! Confirming Utility Response Before ever driving to the dig site to begin work, excavators can confirm utility response to their locate request. Enforcement by the State Attorney General s Office Actions by the State Attorney General s Office Continue! Civil Penalties Being Issued to Excavators and Utilities. Enforcement of the Underground Damage Prevention law has resulted in fines and warning letters by the AG s office. In the first quarter of 2017, 34 warning letters and civil penalties have been issued to those failing to comply with the Missouri Damage Prevention law. Missouri law requires utilities to status their response to an excavator s locate request. Ticket Check is an application that allows a utility to send a documented response on each locate request to the excavator. Using Ticket Check, each utility will status every locate request they receive. Once a ticket has been responded to, the utility communicates their response through the Ticket Check system, and the status of their locate is ed or faxed to the excavator using the contact information they have provided. The excavator can also view the ticket through Ticket Search on the MOCS website or can also call to check the statuses. If all the utilities listed on the locate request have not been statused by the start date and time on the ticket, the excavator is required to place a No Response through MOCS for those specific utilities. This system will eliminate much of the confusion in determining if a locate has or has not been completed. DAMAGE PREVENTION/ SAFETY PRESENTATIONS AVAILABLE MOCS has three Damage Prevention Managers who will be happy to work with you to schedule a presentation for your company s employees. To schedule a presentation for a safety or educational meeting, contact us at or directly contact: Arch York - Kansas City and Western Missouri To Check Ticket Status: Go to Click on the green Ticket Search button on the home page. Enter the number of your locate request. Scroll down to view each utility s response. Bill Murray - St. Louis and Eastern Missouri Derek Leffert - Central Missouri There were 147 civil penalties issued in Both excavators and utilities have been fined for failing to comply with the law. Those excavators and utilities fined are required to take and pass an on-line test, attend a MOCS safety meeting or participate in a presentation by one of the MOCS field staff. FREE White Flags! We mailed out 109,275 white flags in 2016! --Everyone is ordering them. You should too! When you visit the dig site prior to calling in your locate request, it is to your advantage to white line the area where you intend to work. Carry white paint or flags in your trucks. When you define your dig site, it improves the utilities ability to do a fast and accurate locate which in turn directly benefits the excavator. Free white flags can be obtained from the MOCS websitewww.mo1call.com. Click on Resources then Order MOCS Materials to submit your order. Be Safe! Prevent Damages. Before you dig, Know What s Below. This Color Code Chart will help you determine which utilities have marked their underground utility lines.

4 Current Membership DIRT Report 1443 New Members Indian Hills Operating Company Village of Taneyville Osborn Wind Energy Clay County PWSD 7 SW Sewer District St. Louis Metro Police Permian Express Partners Linn County PWWSD 13 Howard County Water Commission Phynx Fiber Valley Lake Water 2017 Call Volume - Record Numbers Continue Excavators across the state are again calling in a record amount of locate requests. Year to date locate requests statewide are running 2.0% over last year, which was also a record year. April is Safe Digging Month Safe Digging Month is a nationwide effort to encourage all stakeholders to promote the safe digging message. April is when digging activity peaks in Missouri and across the nation. Safe Digging Month serves as a reminder that participating in the one call system is an essential part of safe excavation. No matter what type of project -- never proceed without placing a locate request and confirming utility response. Ticket Check Save yourself time and money... Ticket Check was designed for you! Confirm utility response... Always check the status of your locate request! Confirming Utility Response Before ever driving to the dig site to begin work, excavators can confirm utility response to their locate request. Enforcement by the State Attorney General s Office Actions by the State Attorney General s Office Continue! Civil Penalties Being Issued to Excavators and Utilities. Enforcement of the Underground Damage Prevention law has resulted in fines and warning letters by the AG s office. In the first quarter of 2017, 34 warning letters and civil penalties have been issued to those failing to comply with the Missouri Damage Prevention law. Missouri law requires utilities to status their response to an excavator s locate request. Ticket Check is an application that allows a utility to send a documented response on each locate request to the excavator. Using Ticket Check, each utility will status every locate request they receive. Once a ticket has been responded to, the utility communicates their response through the Ticket Check system, and the status of their locate is ed or faxed to the excavator using the contact information they have provided. The excavator can also view the ticket through Ticket Search on the MOCS website or can also call to check the statuses. If all the utilities listed on the locate request have not been statused by the start date and time on the ticket, the excavator is required to place a No Response through MOCS for those specific utilities. This system will eliminate much of the confusion in determining if a locate has or has not been completed. DAMAGE PREVENTION/ SAFETY PRESENTATIONS AVAILABLE MOCS has three Damage Prevention Managers who will be happy to work with you to schedule a presentation for your company s employees. To schedule a presentation for a safety or educational meeting, contact us at or directly contact: Arch York - Kansas City and Western Missouri To Check Ticket Status: Go to Click on the green Ticket Search button on the home page. Enter the number of your locate request. Scroll down to view each utility s response. Bill Murray - St. Louis and Eastern Missouri Derek Leffert - Central Missouri There were 147 civil penalties issued in Both excavators and utilities have been fined for failing to comply with the law. Those excavators and utilities fined are required to take and pass an on-line test, attend a MOCS safety meeting or participate in a presentation by one of the MOCS field staff. FREE White Flags! We mailed out 109,275 white flags in 2016! --Everyone is ordering them. You should too! When you visit the dig site prior to calling in your locate request, it is to your advantage to white line the area where you intend to work. Carry white paint or flags in your trucks. When you define your dig site, it improves the utilities ability to do a fast and accurate locate which in turn directly benefits the excavator. Free white flags can be obtained from the MOCS websitewww.mo1call.com. Click on Resources then Order MOCS Materials to submit your order. Be Safe! Prevent Damages. Before you dig, Know What s Below. This Color Code Chart will help you determine which utilities have marked their underground utility lines.

5 EXCAVATORS Responsibilities of the EXCAVATOR From the MOCS Excavator Manual The person or supervisor doing the actual excavation is considered to be the Excavator and is responsible for the following: Excavators are responsible to provide accurate information. Accurate dig site information is essential to prevent damages. Correct contact information is necessary. The excavator must excavate in a careful and prudent manner. Excavators must notify MOCS at least three and not more than ten working days in advance cky of the excavation. In the event the owner/operator fails to respond, the excavator must request a second notice, a No Response ticket. It is important that you specify by name which utility did not respond. To place a No Response, notify the center by calling DIG-RITE OR 811. Provide the ticket number of the original locate request, identify which member has not responded, and MOCS will send a No Response message to that member. Upon receiving the No Response, utilities are required to respond by marking or making contact with the excavator within two hours. If the No Response notification is made before 2 pm, the marking shall be completed that working day. If the notification is made after 2 pm, the marking is to be completed no later than 10 am the next working day. If work has not started within 10 days of the locate request start date and time, a Remark must be submitted. If the excavator discovers the facility was incorrectly located, the excavator must notify the call center and request an Incorrect ticket. If an underground facility is damaged or dislocated, the excavator must notify MOCS and request a Dig Up notification. If the damage involves pipeline or natural gas facilities that results in a release of hazardous liquid or gas, both 911 and the MOCS call center must be notified. lt is illegal for the excavator to conceal or attempt to conceal damage or to make repairs unless authorized by the owner. Emergency temporary repairs may be made only to sewer lines, without prior authorization. Excavators shall exercise reasonable care not to unnecessarily disturb or obliterate markings provided for location of underground facilities. Excavators must hand dig within the Approximate Location when best practices and circumstances permit. Must call 911 when damage occurs to facilities resulting in a release of hazardous liquids. Must use the extended start date and time process only through MOCS and only when the process is initiated by the utilities. Excavators shall not make repeated unnecessary requests for remarking. If determined to be unnecessary, the excavator may be liable for the cost of those remarks. Excavator must confirm utility response before starting any excavation. pdate 824 Weathered Rock Rd. Jefferson City, MO Call or Click 3 Working Days Before You Dig! DIG-RITE or mo1call.com SPRING 2017 Call or Click 3 working days before you dig! Our New Website is Up and Running! Visit it soon at Look Inside... New Website New Educational Videos Attorney General s Enforcement You can find these Education / Training videos on the new MOCS website. View these videos to: Confirm that you are complying with the law. Review and learn about the processes of the One Call System. To utilize them for in-house employee education.

6 EXCAVATORS Responsibilities of the EXCAVATOR From the MOCS Excavator Manual The person or supervisor doing the actual excavation is considered to be the Excavator and is responsible for the following: Excavators are responsible to provide accurate information. Accurate dig site information is essential to prevent damages. Correct contact information is necessary. The excavator must excavate in a careful and prudent manner. Excavators must notify MOCS at least three and not more than ten working days in advance cky of the excavation. In the event the owner/operator fails to respond, the excavator must request a second notice, a No Response ticket. It is important that you specify by name which utility did not respond. To place a No Response, notify the center by calling DIG-RITE OR 811. Provide the ticket number of the original locate request, identify which member has not responded, and MOCS will send a No Response message to that member. Upon receiving the No Response, utilities are required to respond by marking or making contact with the excavator within two hours. If the No Response notification is made before 2 pm, the marking shall be completed that working day. If the notification is made after 2 pm, the marking is to be completed no later than 10 am the next working day. If work has not started within 10 days of the locate request start date and time, a Remark must be submitted. If the excavator discovers the facility was incorrectly located, the excavator must notify the call center and request an Incorrect ticket. If an underground facility is damaged or dislocated, the excavator must notify MOCS and request a Dig Up notification. If the damage involves pipeline or natural gas facilities that results in a release of hazardous liquid or gas, both 911 and the MOCS call center must be notified. lt is illegal for the excavator to conceal or attempt to conceal damage or to make repairs unless authorized by the owner. Emergency temporary repairs may be made only to sewer lines, without prior authorization. Excavators shall exercise reasonable care not to unnecessarily disturb or obliterate markings provided for location of underground facilities. Excavators must hand dig within the Approximate Location when best practices and circumstances permit. Must call 911 when damage occurs to facilities resulting in a release of hazardous liquids. Must use the extended start date and time process only through MOCS and only when the process is initiated by the utilities. Excavators shall not make repeated unnecessary requests for remarking. If determined to be unnecessary, the excavator may be liable for the cost of those remarks. Excavator must confirm utility response before starting any excavation. pdate 824 Weathered Rock Rd. Jefferson City, MO Call or Click 3 Working Days Before You Dig! DIG-RITE or mo1call.com SPRING 2017 Call or Click 3 working days before you dig! Our New Website is Up and Running! Visit it soon at Look Inside... New Website New Educational Videos Attorney General s Enforcement You can find these Education / Training videos on the new MOCS website. View these videos to: Confirm that you are complying with the law. Review and learn about the processes of the One Call System. To utilize them for in-house employee education.