Print Shop Pro Online Ordering User Manual For External Customers
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1 G R A N D R A P I D S C O M M U N I T Y C O L L E G E GRCCePRINT Print Shop Pro Online Ordering User Manual For External Customers Return on Investment 1 Happy Gang Dr Pleasantville USA Ideas Happen Here 1 Happy Gang Dr Pleasantville USA Concepts PrePress Print Production Mailing Service 143 Bostwick Ave NE Grand Rapids MI grcceprint@grcc.edu cms.grcc.edu/grcceprint
2 Paper Weight & Types Chart Bond Light Wt Text Med Wt Cover Heavy Wt Pt 12Pt PAPER WEIGHTS Bond Paper A light-weight stock. It is commonly 20 LB Bond Weight. A 24 LB is usually a stationary stock with a watermark. Text Paper Text Paper is thicker than Bond Paper, but not as thick as a Cover Paper. Usually has a 70 LB or 80 LB Text Weight. Cover Paper A heavy paper. Known commonly to be used for business cards and greeting cards, but can also be applied to brochures and flyers. It is commonly used as 80 LB Cover Weight, although some brands of paper offer cover weight paper that is 100 LB or heavier. PAPER TYPES Coated Stock that has a surface sealant and relates to sheen: gloss, matte, and satin finishes. C1S C2S Gloss coated one side. Gloss coated both sides. Gloss Stock that has a high sheen; most magazines use gloss paper. Satin Stock that has a smooth surface paper that is low in gloss. Dull coated paper falls between matte and glossy paper. Matte A non-glossy, flat looking paper stock. Uncoated Stock that has not been coated with clay or other surface sealants. Cannot be combined with UV or Aqueous coating.
3 How to Register Before you start to register, first you will need to assure you have the latest version of Acrobat Reader. You can update at NEXT: Go to GRCCePRINT s home page on the web On the right hand side of our home page, click on Online Ordering Using your Firefox browser, take care of your Pop Up Windows first. *** Pop up Windows - In your FireFox browser drop down menu, choose Tools, then Options and on the Options Menu, click on Security. To the right side you will see Exceptions. Click on it and in the Allow bar type printshop.grcc.edu and then click the Allow button and then the OK button. Bookmark this site for future ordering Click on the Log in located in the blue bar on the top right hand side of the screen 1
4 Fill in the Profile form completely. For your Site, click on the drop down and choose your School/Company name and/or the department that ties into your budget number, for example Counseling, Student Life and for site address, use the address where your orders will need to be delivered to. Once you have all your information completely filled in click the button at the bottom. Please make sure you do not leave any information empty and do not leave the site without clicking the button. How to Place a Printing Order The PRINTING ORDER option is for jobs requiring paper color changes, binding, note pads, color and black and white pages within the same document or other complex jobs. TO BEGIN Log in to the GRCCePRINT online ordering using your login and password. Click on the "New Order " drop down and choose the catagory that best fits your order request. Please Note the Quick Copy is for internal GRCC Faculty Employees only. Sue Jones Choose your department from drop down 143 Bostwick Ave NE Grand Rapids MI Main Building G1 Room 9 Sue Jones After you submit your information, you will receive a confirmation . Once your registration has been processed (allow one business day), you will be notified by and you can begin using the system. If you need any assistance, please call us and we will gladly assist you through this process. 2
5 Step 1 Here are a variety of options for what you would want to order. Simply click on the option for which order you would like to place. If you do not see the category you need for your order, use the Misc Print Ordering category. Step 3 Contact and Phone: The default will be your name & phone. Site: This is your department name or the account name you are charging. *NOTE: if you have been authorized to place orders for different sites, you can click on the EDIT SITE INFORMATION button and choose the appropriate site you are ordering for. Step 2 Once you have chosen the appropriate category, you can choose the ap propriate item in that category. *NOTE: if you have trouble understanding the questions the blue type to the right has a tip to help you understand the question. Simply click on the blue type for an explanation of the question. Start by giving an Job Name: Enter a name for your job here (i.e., Student Orientation 2014). This will help you track the job later. Enter the amount you would like to order. If you need Graphic Design click in the box. Choose how many sides you need it printed on. How many originals, number of pages, sides, you are submitting. Ink Color(s) for your order. Paper Style is either preset, depending on the template you chose, or you can click the drop down for paper choices. Same for Paper weight and Paper Color Click Continue 3
6 Step 4 Next you will be able to provide any information you feel needs to be know about the order you are submitting in the Special Instructions box. If you do not need to provide any special instructions it is OK to leave blank and click continue. Step 5 Continued Make sure you click on the Select Attachment Type drop down first to choose the file type you will be attaching. Then click the Browser button to navigate to your file. 5: Attach File It is important to choose the correct file format you are uploading. Step 5 This is where you will attach any files needed to produce your order. You can attach several files that are needed to complete your order. Click on Yes and the browser window will appear. Find your file, click on it to highlight and then click the Done button 4
7 Step 5 Continued Click on the Attach File and if you are submitting a Illustrator, InDesign, Power Point, Publisher or a Word document you will see a PDF proof pop up. Step 5 Continued The approval process allows you to choose: OK as is-proceed with Project Not Approved-Make Changes and Send Proof- you will type the changes in the NOTES box. Click on the continue button. 5: Attach File NOTE: We do not use the 3rd option so if the file is not the correct one or is not approved, click on Cancel Attaching a File button and you will return to the previous window to attach a new file. Please review your entire proof before closing the window because you will be authorizing this as your document to use for production. Once you have looked at the proof close the window by clicking on the circled X in the top right corner. 5: Approve the Attach File 5
8 Step 6 The Billing and Delivery is your last step of the ordering process. 1. Click on the drop down window under Account Number and choose the appropriate number the order will be billed to. If you only have one number authorized to your profile this will be the only one you see. 2. Next click on the delivery option that best fits your delivery needs. If you choose Ship to Address the information you provided in your Profile under Site Address will automatically populate the Ship to Address window. 3. Click on Finish button to submit your order. You will receive a confirmation with all your information for your order OR 4. If for some reason you need to Save As Quote click on the button. You can look this number up later to submit once you are ready. 5. You can now log out or click on the Printing Order to submit another order. Step 6: See below before you choose. I will pick-up at GRCCePRINT Hold for pick up means you will pick up at GRCCePRINT. KENT ISD customers, KENT ISD driver will pick up, click drop down and choose that option. Ship to Address means the address in your profile will populate the shipping label Ship to Site means the site in your profile, should be your department, will populate the shippping label. 6
9 Looking Up Order History to Place an Order Once you place an order, save as quote or have previous orders in our system, you can look up these orders for either submission from the quote to an order or copy a previous order into a new order to submit for production. Log in to Print Shop Pro and at the top of the screen under "My Orders". This window shows you what was done on the order the last time it was produced. To make a new order click Copy Order Looking Up Order History to Place an Order Continued Once you find the order you are looking for, on the far right hand side click on view to open the order up for you to review. The next window that opens up is a copy of the order. To make a new order click on Edit Order which will enable you to make changes such as quantity, originals, attache a new file, ect. 7
10 Looking Up Order History to Place an Order Continued Once you have updated all the information to place a new order, click the Save button and then the SubmitOrder button. How to Use the Review Reports Tab Print Shop Pro also offers reports for status of submitted orders, histroy of all the orders you have submitted, printing charges by users of specific accounts, and account reports. Click on the View Reports tab located under the Welcome to GRCCePRINT Order Site. Click on any of the reports to view the content of the report. One feature of the Past Order Report is that you can click on the view to the far right and copy into a new order and follow the same process the Order History to create a new order. - 8
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