Access Direct Connect with Quicken or QuickBooks

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1 Access Direct Connect with Quicken or QuickBooks Direct Connect gives you quick access to connect directly to your bank accounts at Hancock Whitney Bank. With just a simple click you will be able to upload all of your daily transactions directly into your QuickBooks/Quicken application. Quicken Open Quicken application. You will receive the Registration Successful screen. If you are a new Quicken user follow the next 3 steps. If you are an existing Quicken user, you can skip to step 6. Step 3: Create Quicken Account. Step 6: Click on + to add Accounts. Add Account screen will display. Determine if you would like to sync to Mobile and then click the Next button. Select Checking (Note: On initial setups even though you just select Checking it will add all of your Hancock Whitney accounts that have been setup with Direct Connect).

2 Step 9: Key in Hancock for your financial institution and select Hancock Whitney Bank Treasury from the result list and click Next button. Step 12: Once the download is completed, the list of accounts downloaded will display. After reviewing, click the Finish button. Step 10: Key in the User ID and Password that has been supplied to you by the bank and click the Connect button. Do not check the Save this password box. If you do so, you will have to contact Intuit to reset your password. Step 13: If you are a new user a message from Quicken will display. Once, you have reviewed the message, click the OK button. Step 11: The system will now retrieve all account data for your accounts that you have setup with Direct Connect. Step 14: You have now successfully added your Hancock Whitney Bank accounts. Step 15: A list of your accounts will display on the left-hand side of the screen.

3 How to Upload Transactions to Quicken Click on the dropdown arrow next to and select One Step Update > All Accounts. Note: You can upload transactions either on all accounts or you can upload accounts separately. QuickBooks Open QuickBooks application. From the Home Page select Banking > Bank Feeds > Set Up Bank Feed for an Account from the toolbar. Key in your Direct Connect password and click the Update Now button. Step 3: Click Yes on the Temporarily Close All Windows popup. Key in Hancock for your financial institution and select Hancock Whitney Bank Treasury from the result list and click Next button. Application will process updates. Once update has been completed you will receive a Once Step Update Summary. On the first initial account(s) setup the Enroll screen will appear. If you have received your Direct Connect user ID and password from Hancock Whitney Bank then click Continue.

4 Step 6: Key in the User ID and Password that has been supplied to you by the bank and click the Connect button. Step 9: Your accounts have been linked successfully and you can now upload daily transactions into QuickBooks. Once you have connected to the banks core system the accounts that you requested to be setup for Direct Connect will display. There are two ways you can link your accounts. Once you have linked the accounts to Quicken click Connect. How to Upload Transactions in QuickBooks From the toolbar go to Banking > Bank Feeds > Bank Feeds Center. You can link the account to an existed QuickBooks account by selecting the existing QuickBooks account from the dropdown. You can create a new Quicken Account by selecting Create New Account The Account Information screen will appear with all of your accounts setup with Direct Connect. You will only be able to download the last 90 days of transactions. If you chose to create a new account then the Add New screen will display. After keying in all account information click Save & Close button. Note: Transactions that have been downloaded previously WILL NOT download a second time. Each transaction has a unique financial institution transaction identifier (FITID) and will only download once for the open Quicken file. Transactions can, however, be downloaded again into a different Quicken file.

5 Step 3: There are 2 different ways to download your transactions. Step 6: Highlight an account and click on Transaction List button. Download transactions by account: highlight an individual acct and click on the Download Transaction button. Download all transactions at once: click on the refresh accounts iconon the top right of the screen. On the transaction List page, the user will need to enter Payee, Account and Payment information to accept the transactions into the account register. Key in your Hancock Whitney Direct Connect password that was supplied to you by the bank and click OK. Once you have entered in your entire transaction information click on the box in the header of the spreadsheet to select ALL transactions to be moved to the register. If you want to move only a portion of the transactions you can select the boxes individually. Step 9: Click on the dropdown arrow for Batch Actions and select Add/ Approve. This will move all transactions selected to the register. Once all transactions have been downloaded you will receive an Online Transmission Summary of how many transactions have been download and which account they were downloaded to. After reviewing click the Close button. Note: This is an accounting/bookkeeping function of QuickBooks and support is NOT offered by the bank for this. If you need Help check the Help files or contact QuickBooks support (QuickBooks support is a separate billable service offered by Intuit). Support QuickBooks Phone Number: help.quickbooks.intuit.com/en_us/contact Quicken Phone Number: quicken.com/support#windows Other business deposit and treasury fees may apply; fees may apply for services, refer to the Treasury Services Fee Schedule. Whitney Bank uses these trade names: Hancock, Hancock Bank and Whitney. Whitney Bank, Member FDIC. 10/17

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