Commercial and Residential Gas Permit
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- Vivian Bailey
- 5 years ago
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1 Commercial and Residential Gas Permit Log into your account. Select Permits. Once you have read the General Disclaimer, check the I have read and accepted box and then click the Continue Application button. If this box is not checked an error message will display at the top of the page saying that the box must be checked in order to continue the application. Page 1 of 28
2 Click the drop-down arrow to bring up the selections. Select your contractor number and then click Continue Application. Select your Record Type and click Continue Application. In this example I selected Gas Residential. Page 2 of 28
3 Step 1 is the General Information. It consists of the Detail Information, Address, Parcel, and Owner sections. Detail Information Pertinent information should be entered here. For instance, if there is not an address, a description of the property should be entered here, i.e. SW corner of Virginia Beach Blvd and Birdneck Rd. Since this is a Complaint you would enter your complaint here, i.e. building a garage with no permit. Page 3 of 28
4 Address Street No: *Red asterisk designates this is required enter only the address number i.e. 925 Click the Search Button located at the bottom of the Address section and a screen will return with all addresses that have 925 as the number select the applicable address and this will autopopulate all of the Address Information, Parcel Information, and Owner Information Direction: if applicable select from dropdown Street Name: *Red asterisk designates this is Required enter either a partial street name i.e. RU Click the Search Button located at the bottom of the Address section and a screen will return with all addresses that have RU as the street name select the applicable street name and this will auto-populate all of the Address Information, Parcel Information, Owner Information or enter the full street name i.e. RUDEE Select the Search Button located at the bottom of the Address section and a screen will return with all addresses located on RUDEE select the applicable street name and this will auto-populate all of the Address Information, Parcel Information, Owner Information Street Type: select from dropdown but not required this will auto-populate when selecting either Street No. or Street Name Unit # (Start): if applicable enter the unit # this will auto-populate when selecting either Street No. or Street Name Unit # (End): if applicable enter unit # if only one unit enter the same Unit # (Start) City: Will auto-populate State: Will auto-populate Zip: Will auto-populate The Search button is used for searching and the Clear button is used to clear all fields populated in the Address section. Page 4 of 28
5 Parcel GPIN: *Red asterisk designates this is required enter either a partial GPIN i.e Select the Search Button located at the bottom of the Parcel section and a screen will return with all GPINs that have 2417 select the applicable GPIN and this will auto-populate all of the Address Information, Parcel Information, Owner Information or enter the full GPIN i.e Select the Search Button located at the bottom of the GPIN section and this will auto-populate all of the Address Information, Parcel Information, Owner Information Lot: If available, auto-populated Block: If available, auto-populated Plat Instrument Nbr: If available, auto-populated Council District Name: If available, auto-populated Legal Description: If available, auto-populated Improved Value: If available, auto-populated The Search button is used for searching and the Clear button is used to clear all fields populated in the Address section. Page 5 of 28
6 Owner Owner Name enter either a partial owner name i.e. CA Select the Search Button located at the bottom of the Owner section and a screen will return with all owners that have CA as the owner name select the applicable owner name and this will auto-populate only the Owner Information or enter the full street name i.e. CABERO Select the Search Button located at the bottom of the Owner section and a screen will return with all owners whose names are CABERO select the applicable owner name and this will only auto-populate the Owner Information Address Line 1: If only entering Address i.e. 13 RUDEE Select the Search Button and the screen will return with the owner(s) name Select the applicable owner name this will only auto-populate the Owner Information Address Line 2: If applicable this will auto-populate City: Will auto-populate State: Will auto-populate Zip: Will auto-populate The Search button is used for searching and the Clear button is used to clear all fields populated in the Address section. Page 6 of 28
7 You will be taken to the General Information > Contact Information screen. Here you will enter the Applicant, Mechanics Lien, and Licensed Professional. The Licensed Professional will auto-populate but you do have the option to edit that. Click the Select from Account button for the Applicant. Page 7 of 28
8 Select the appropriate entry for the Applicant. In this example I will select the Contractor and then click the Continue button. The Applicant has been filled in. Now click the Continue Application button. Page 8 of 28
9 Now we come to Step 2 which is Application Information. It consists of the Additional Information, Application Specific Info and App Spec Info Table sections. Additional Information Job Value ($) *Red asterisk designates this is required, the contract value of the work being performed Number of Units *Red asterisk designates this is required, this should be 1 Number of Buildings *Red asterisk designates this is required, this should be 1 Application Spec Info Plan Review *Red asterisk designates this is required, is a Plan Review needed, the default is No Gas Release Date this is left blank, Office Staff will fill this out if necessary Building Type *Red asterisk designates this is Required, you will need to click the drop-down arrow and make a selection from either Addition, Existing, Moved or New Page 9 of 28
10 Natural Gas check if appropriate Propane Gas check if appropriate Pressure Size you will need to click the drop-down arrow and make a selection from either 2 PSI, 5 PSI, Low or Unknown Equipment Type *Red asterisk designates this is required, you will need to click the dropdown arrow and make a selection from either Conversion, New, or Replace Release Required *Red asterisk designates this is required, you will need to click either Yes or No Generator *Red asterisk designates this is required, is this a Generator, you will need to click either Yes or No Additional Information you can enter any additional information here Application Spec Info Table You need to click Add a Row. Then click the drown-down arrow for Description. Page 10 of 28
11 Make your selection. In this example I am selecting Hot Tub Heater and click Submit. If you need Edit or Delete a row, click Actions and make your selection. Otherwise if you have no more rows to add, click Continue Application. The screen will now display Step 3: Attachments>Attachments. If you have documents you want to attach to the permit, click the Add button. Page 11 of 28
12 You will then see the File Upload screen. Again, please click on Add. A Windows Explorer window will open so you can go and find the document you wish to attach. Highlight the document and then click Open. You will then be taken back to the File Upload screen. If you do not have more to add, click Continue. Page 12 of 28
13 You need to use the drop-down for the Type to select the type of document you are saving. Once you have selected the type of document you can enter some text in the Description box to explain about the document if necessary; i.e. EIFS Checklist. Once done, click the Save button. You also have the option to add another document or remove them. You will see a green box letting you know the attachment/upload was successful. Now click the Continue Application button. Page 13 of 28
14 The screen will now display Step 4: Review. From this point you can edit any section. If you are satisfied with everything, click the Continue Application button. You will see a screen with a green box letting you know that your application has successfully been submitted. You will be assigned a permit number. Even though there is a Print/View button, you cannot print the application at this time. Page 14 of 28
15 At this point you can select the Search Applications option. You will see your new permit. Next, the permit application will be reviewed by Permits & Inspections personnel. If everything is ok, they will assess the fees. Once they have done that, an automatic (similar to the one above) will be sent to the Applicant s address informing them that fees may be paid. At this point if you refresh your Search Applications screen you will notice a Pay Fees Due message in the Action column for the permit you just entered. Click on the Pay Fees Due link. Page 15 of 28
16 You need to review the fees. If they are correct, click the Check Out button. *If there is any question about the fees, please call our office before the fee is paid. This is very important. You will then see your shopping cart. If you have other permits to do click the Continue Shopping button. If you are done, click the Checkout button. Page 16 of 28
17 This is the Official Payment Corporation (OPC) screen which is the City s third party vendor for use of Credit Cards please note that there is a Convenience Fee that is charged by a graduating scale depending on the amount of the Permit Fee this money does not go to the City of Virginia Beach you will need to either Decline or Accept the Official Payments Terms and Conditions if you Decline then it will end the session if you Accept it will move to the next screen. Page 17 of 28
18 This is Summary screen of your account information. Your address is required as well as reentering your address (this should auto-populate with the address when you signed up for your account or you may change it). Additionally, you need to select what type of credit card you would like to pay the transaction, enter the credit card number (NO DASHES) and select the expiration month and year and click the Continue button. Page 18 of 28
19 You will then see a verification page. If everything looks correct, click the Submit button. You will then see a screen saying it is processing for a few seconds. It will then be followed by the screen above letting you know your payment has been completed successfully. Please note this is the only chance you will get to print out your receipt. Click on the Print Confirmation icon in the upper right of the screen. You cannot print a receipt at the Permits and Inspections website. So at this point, print the receipt, you may need it in the future. Click Continue. Page 19 of 28
20 You will be taken back to the Permits & Inspection website. Again, even though there is a Print/View button, you permit application will not print. You will also receive an from Official Payments with your confirmation number. It will look similar to the one above. Page 20 of 28
21 At this point we need to wait for the Permits and Inspection Office Staff to review the permit and Issue it. So at this point you can log out and wait. If you want to check on it, click on My Records. You should see permit in the list. For instance the one we just did is 2017-GASR Notice the Status is Pending. Once the staff has finished reviewing it they will issue it. That will change the Status to Active at which point you can schedule Inspections. Once it has become Active you can click on the permit number. Page 21 of 28
22 You can now print out your application by clicking on the Print/View button under the More Details section. A PDF formatted document will be displayed. You can print or save this. Page 22 of 28
23 If you want to see more information about the permit, click on the More Details caret. Open up the section you want to see by clicking on the + in front of the name. In this instance I opened them all up to view. Page 23 of 28
24 If you want to see even more info. Click Record Info at the top. You will then see a drop-down menu appear. You can select anyone of these options to view. For this example, I will click Processing Status. You can open this up further by clicking on the carets to the left of the Process names. The green checks mean these Processes have been completed. The hourglass means it is In Process. Here we can see Intake and Issuance have been completed. We can see that Inspection is In Process. Let s say you want to schedule an inspection. Click Record Info at the top. You will then see a drop-down menu appear. Select Inspections. Page 24 of 28
25 Select the Schedule or Request an Inspection link. Select the Inspection Type. In this example I choose Final. Then click Continue. A calendar will appear. Click on the day you want your inspection. Note, you can only go 5 working days into the future. Page 25 of 28
26 Once you select your day, it will appear yellow on the calendar. Make sure to click the All Day radio button and then click Continue. If you do not need to change the contact, click Continue. Page 26 of 28
27 If you need to leave a note, click the Include Additional Notes link. In this example I will go through the motions of leaving a note. If you do not have a notes to enter, click Finish. An additional box opens up where you can type in notes. Once you are done, click Finish. Page 27 of 28
28 We can see our inspection has been scheduled and we can also see the Inspector s name. Page 28 of 28
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