Mediatrix 4400 Digital Gateway ISDN Telephones

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1 Mediatrix 4400 Revision

2 Table of Contents Table of Contents 3 Requirements 5 Configuration of the Mediatrix 4400 Digital Gateway 6 Using IPv4 to Connect the Mediatrix unit to a Network with a DHCP 6 Using IPv4 to Connect the Mediatrix Unit to a Network without a DHCP 7 Logging On to the Mediatrix Unit Web Interface 8 Configuring the Default Servers 9 Registering a Unit to All Gateways 10 Configuring ISDN 11 Restarting Services 11 Creating a Route From Sip-default to ISDN 12 Creating a Route From ISDN to SipDefault 13 Validation 14 Performing a Basic Call - Scenario A 14 Performing a Basic Call - Scenario B 14 Available Documentation 15 Copyright Notice 16

3 3 This document outlines the configuration steps to set up one Mediatrix 4402 digital gateway to provide voice over IP (VoIP) connectivity to ISDN telephones in a corporate network environment. The Mediatrix 4402 is used to connect the ISDN telephones to an existing VoIP network. The configuration starts with the Mediatrix 4402 default configuration, but can be easily customized for the 4404 and From now on, the device will be referred to as the Mediatrix The steps described in the following pages will show you how to setup the Mediatrix unit so it can: Receive calls from the ISDN phones and route them to a remote branch through the VoIP network (e.g. from Office A to Office B) # A user from Office A picks up an ISDN phone and dials a number. # The Mediatrix 4400 forwards the call to the appropriate Mediatrix # The Mediatrix 1102 makes the appropriate analog phone ring. # A user in Office B picks up the analog phone and the call is established. Receive calls from remote branches through the VoIP network and route them on one of the local branch's ISDN phones (e.g. from Office B to Office A) # A user from Office B picks up an analog phone and dials a number. # The appropriate Mediatrix 1102 routes the call to the Mediatrix # The Mediatrix 4400 decides to which ISDN BRI interface route this call (based on dialled number). # The appropriate ISDN phone rings. # A user from Office A picks up the ISDN phone and the call is established.

4 4

5 Requirements The phone numbers of the ISDN phones in Office A correspond to registered users in the SIP server (without authentication). The Office B setup is functional, and the SIP users are correctly registered to the SIP server. 5

6 6 Configuration of the Mediatrix 4400 Digital Gateway Using IPv4 to Connect the Mediatrix unit to a Network with a DHCP Before you start Make sure that your network connection is working. If your unit does not have an FXS port, or if you do not have access to the DHCP server's logs, then use the Using IPv4 to Connect the Mediatrix Unit to a Network without a DHCP (p. 7) procedure. 1) Wear an ESD wrist strap, ensuring it makes good contact with your bare skin. 2) Attach the ESD wrist strap end to an earth ground (unpainted bare metal spot of a grounded equipment rack). 3) Make sure the circuit breakers of AC power sources used to power the Mediatrix unit are OFF. 4) Make sure the provided external Power Adaptor is connected to the DC connector of the Mediatrix unit and in an appropriate AC electrical outlet. 5) Connect a 10/100 BaseT Ethernet RJ-45 cable into the ETH1WAN connector of the Mediatrix unit. 6) Connect the other end of the cable to a router/switch connected to your Network. 7) Validate the installation. 8) Turn ON the AC power sources that are used to power the Mediatrix unit at the circuit breaker Note: When the unit is brought from a cold to a warm environment, condensation, that might be harmful to the unit, may occur. If this is the case, wait one hour before connecting the power cord. 9) If you have an FXS port, dial *#*0 to get the IP address or consult the DHCP server's logs to find out your IP address.

7 7 The Power LED on the unit will be flashing when the unit performs a DHCP query. It will become solid once it successfully gets an IP address from the DHCP server. At this point, you can now use the DHCP IP address to access your unit's management interface. Logging On to the Mediatrix Unit Web Interface (p. 8) Using IPv4 to Connect the Mediatrix Unit to a Network without a DHCP Before you start Your computer must be set to use the private IP address. Make sure that your network connection is working. 1) Wear an ESD wrist strap, ensuring it makes good contact with your bare skin. 2) Attach the ESD wrist strap end to an earth ground (unpainted bare metal spot of a grounded equipment rack). 3) Make sure the circuit breakers of AC power sources used to power the Mediatrix unit are OFF. 4) Make sure the provided external Power Adaptor is connected to the DC connector of the Mediatrix unit and in an appropriate AC electrical outlet. 5) Connect a 10/100 BaseT Ethernet RJ-45 cable into the ETH2LAN Ethernet connector of the Mediatrix unit. 6) Connect the other end of the cable into your PC. 7) Validate the installation. 8) Turn ON the AC power sources that are used to power the Mediatrix unit at the circuit breaker. Note: When the unit is brought from a cold to a warm environment, condensation, that might be harmful to the unit, may occur. If this is the case, wait one hour before connecting the power cord.

8 8 You can now use the IP address to access your unit's management interface. Logging On to the Mediatrix Unit Web Interface (p. 8) Logging On to the Mediatrix Unit Web Interface Information For better performances, it is recommended to use the latest available version of Microsoft Internet Explorer, Google Chrome or Mozilla Firefox. Note: You may not be able to log on to the Management Interface if you are using older browser versions. The computer's network card must be on the same subnet as the Mediatrix unit. 1) In your web browser, enter the IP address used by your Mediatrix unit to communicate with the Management Interface. If your computer is connected to the Ethernet port, commonly used to be connected to the Local Area Network (LAN), i.e. ETH2 on most devices, use the IP address. If your Mediatrix unit is configured to use a DHCP with IPv4, use the DHCP- provided IP address. 2) Enter public as your username and leave the password field empty. Note: The public username account has administrator rights. Note: You can also use admin as a username and administrator as password. 3) Click Login.

9 9 The Information page of the Management Interface is displayed. Configuring the Default Servers (p. 9) Configuring the Default Servers Before you start If you are not familiar with the meaning of the fields, click Show Help, located at the upper right corner of the Web page, to display field description when hovering over the field name. Information In some instances, the configuration of the default servers may already be completed. Go to SIP>Servers. In the Registrar Host field, indicate the server IP address or FQDN to use for this gateway. In the Proxy Host field, indicate the server IP address or FQDN to use for this gateway. In the Messaging Server Host field, indicate the server IP address or FQDN to use for this gateway, if needed. 5) Leave the Outbound Proxy Host field empty unless specifically instructed to set a value. 1) 2) 3) 4) Note: Setting the address to :0 or leaving the field empty disables the outbound proxy host. 6) Click Apply. 7) Click Restart required services located at the top of the page.

10 10 Registering a Unit to All Gateways (p. 10) Registering a Unit to All Gateways Before you start If you are not familiar with the meaning of the fields, click Show Help, located at the upper right corner of the Web page, to display field description when hovering over the field name. 1) Go to SIP> Registrations. 2) In the Unit Registration table, enter in the User Name, a username to uniquely identify the user in the domain. 3) From the Gateway Name selection list, choose the Sip gateway the user will be assigned to. 4) Click Apply and Refresh. 5) Click Restart required services located at the top of the page. The information will be displayed in the Unit Registration Status table.

11 11 Configuring ISDN (p. 11) Configuring ISDN Information If you are not familiar with the meaning of the fields, click Show Help, located at the upper right corner of the Web page, to display field description when hovering over the field name. 1) Go to ISDN > Primary Rate Interface. 2) From the Select Interface dropbox, select the interface for which you want to make modifications. Note: Depending on the Mediatrix's model, there may several interfaces. 3) 4) 5) 6) In the Interface Configuration table, set the Endpoint Type to NT. Leave all the other parameters to their default values. Click Apply. Repeat the tasks 2 to 5 for each interfaces. Restarting Services (p. 11) Restarting Services Information If you are not familiar with the meaning of the fields, click Show Help, located at the upper right corner of the Web page, to display field description when hovering over the field name. 1) Go to System > Services. 2) In the Restart required services table, click Restart required services.

12 12 Creating a Route From Sip-default to ISDN (p. 12) Creating a Route From Sip-default to ISDN Information If you are not familiar with the meaning of the fields, click Show Help, located at the upper right corner of the Web page, to display field description when hovering over the field name. 1) Go to Call Router > Route Config. 2) In the Route table click located on the same row as an existing route to add a route above or, click 3) 4) 5) 6) located at the bottom of the table to add a route at the end of the table. Set the Sources field to sip-default. Set the Destination field to isdn-bri1. Set the Properties Criteria field to Called E164. Using the dropbox, set the Expression Criteria to correspond to your situation. Note: This route forwards all incoming SIP calls to the ISDN BR1 interface if the dialed number (E164) starts with the digit you configured in the Expression Criteria field. 7) Click Save. 8) Repeat the tasks 2 to 7 to create an additional route from sip-default to isdn-bri2.

13 13 Creating a Route From ISDN to SipDefault (p. 13) Creating a Route From ISDN to SipDefault Information If you are not familiar with the meaning of the fields, click Show Help, located at the upper right corner of the Web page, to display field description when hovering over the field name. 1) Go to Call Router > Route Config. 2) In the Route table click located on the same row as an existing route to add a route above or, click 3) 4) 5) 6) 7) located at the bottom of the table to add a route at the end of the table. Set the Sources field to isdn-bri1. Set the Destination field to sip-default. Leave the other fields empty. Click on Save. Repeat the tasks 2 to 7 for the routes. Performing a Basic Call - Scenario A (p. 14)

14 Validation Performing a Basic Call - Scenario A 1) 2) 3) 4) Pickup Phone A. Dial Phone B's number. Phone B rings Pickup Phone B. The call is established. Performing a Basic Call - Scenario B (p. 14) Performing a Basic Call - Scenario B 1) 2) 3) 4) Pickup Phone B. Dial Phone A's number.. Phone A rings. Pickup Phone A.. The call is established. 14

15 Available Documentation For more details, refer to the Mediatrix Documentation. 15

16 16 Copyright Notice Copyright 2016 Media5 Corporation. This document contains information that is proprietary to Media5 Corporation. Media5 Corporation reserves all rights to this document as well as to the Intellectual Property of the document and the technology and know-how that it includes and represents. This publication cannot be reproduced, neither in whole nor in part, in any form whatsoever, without written prior approval by Media5 Corporation. Media5 Corporation reserves the right to revise this publication and make changes at any time and without the obligation to notify any person and/or entity of such revisions and/or changes.

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