PSTN Survivability - Mediatrix SBC in the LAN with PBX Registering to the Mediatrix SBC

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1 PSTN Survivability - Mediatrix SBC in the LAN with PBX Registering to the Mediatrix SBC For Mediatrix Sentinel and Mediatrix 3000 Revision

2 Table of Contents Table of Contents to Know Before Starting 4 PSTN Survivability 6 Getting Started 6 Logging On to the Mediatrix Unit Web Interface 7 Configuring the Uplink Network Interface 8 Configuring the Default Gateway to a Static IP Address 9 Configuring the Domain Name Server (DNS) 10 Configuring the SNTP Server 11 Configuring the uplink_s Signaling Interface 12 Configuring the lan1_s Signaling Interface 13 Configuring the uplink_m Media Interface 14 Configuring the lan1_m Media Interface 15 Configuring the Office NAT/FW 16 Configuring the wan_ip_trunk_ca Call Agent 16 Configuring the lan_ip_pbx_ca Call Agent 17 Configuring a Registration Agent 18 Configuring the Call Agent Penalty Box 19 Importing Rulesets 20 Associating Call Agent Rulesets to a Call Agent 21 Call Agent Rulesets 22 Associating Routing Rulesets to Your Configuration 22 Routing Rulesets 23 Configuring the E1/T1 Port 23 Configuring the Mediatrix SBC FXO Port 24 Configuring the IP PBX 24 Configuring Your Main Office Phones 24

3 Table of Contents Available Documentation 26 Copyright Notice 27

4 4 to Know Before Starting Before starting to use this configuration notes, complete the following table to make sure you have the required information to complete the different steps. Note: This configuration notes can be executed successfully provided your unit is using the Factory default settings. Value Used in Step IP address used by your USE this value Mediatrix unit to communicate with the Management Interface. If your computer is connected to the Ethernet port meant to be connected to the Local Area Network (LAN), i.e. Eth2 on most devices. Logging On to the Mediatrix Unit Web Interface (p. 7) If your Mediatrix unit is configured to use a DHCP, use the DHCP- provided IP address. Logging On to the Mediatrix Unit Web Interface (p. 7) If your Mediatrix unit is configured to use the IPv6 Link Local. Locate the IP Link Local label Logging On to the Mediatrix Unit underneath your Mediatrix unit. Web Interface (p. 7) LAN Static IP address as defined in your network address range. Configuring the Uplink Network Interface (p. 8) IP address of each DNS server. Configuring the Domain Name Server (DNS) (p. 10) IP address of each SNTP server. Configuring the SNTP Server (p. 11) Static Default Router IP address of the Uplink Network Interface. Configuring the Default Gateway to a Static IP Address (p. 9) IP address for the router or of the NAT/FW located in the LAN. Configuring the Uplink Network Interface (p. 8) Public IP address of the main office NAT/FW. Configuring the uplink_s Signaling Interface (p. 12) and Configuring the uplink_m Media Interface (p. 14)

5 Value Used in Step IP address or FQDN of the service provider. Configuring the wan_ip_trunk_ca Call Agent (p. 16) IP address of the IP PBX. Configuring the lan_ip_pbx_ca Call Agent (p. 17) Sip credentials (username, password and IP address of registrar). Configuring a Registration Agent (p. 18) 5

6 6 PSTN Survivability This use case describes the configuration of PSTN Survivability with the Mediatrix unit located in the LAN. When PSTN survivability is configured it implies that: The Mediatrix unit is setup as a demarcation point. When SIP trunk fails, calls go through the unit's PRI or FXO port. The Mediatrix unit may or may not register to the SIP trunk. The PBX may or may not register to the Mediatrix unit. The Mediatrix unit is located in the LAN, behind a Near-End NAT. Getting Started 1) Make sure the WAN network interface (either WAN, ETH1, Ethernet, Network, or ETH5 depending on your model) of your Mediatrix unit is connected to the network. 2) Make sure the second Ethernet connector (either LAN, ETH2, or Computer depending on your model) of your Mediatrix unit is connected to the computer. 3) Log on to the Mediatrix unit Management interface. Note: If you are using your Mediatrix unit for the first time, refer to its Mediatrix unit Quick Start guide.

7 7 Logging On to the Mediatrix Unit Web Interface (p. 7) Logging On to the Mediatrix Unit Web Interface For better performances, it is recommended to use the latest available version of Microsoft Internet Explorer, Google Chrome or Mozilla Firefox. Note: You may not be able to log on to the Management Interface if you are using older browser versions. The computer's network card must be on the same subnet as the Mediatrix unit. 1) In your web browser, enter the IP address used by your Mediatrix unit to communicate with the Management Interface. If your computer is connected to the Ethernet port, commonly used to be connected to the Local Area Network (LAN), i.e. ETH2 on most devices, use the IP address. If your Mediatrix unit is configured to use a DHCP with IPv4, use the DHCP- provided IP address. 2) Enter public as your username and leave the password field empty. Note: The public username account has administrator rights. Note: You can also use admin as a username and administrator as password. 3) Click Login.

8 8 The page of the Management Interface is displayed. Configuring the Uplink Network Interface (p. 8) Configuring the Uplink Network Interface If you are not familiar with the meaning of the fields, click Show Help, located at the upper right corner of the Web page, to display field description when hovering over the field name. 1) Go to Network/Interfaces. 2) In the Network Interface Configuration table, from the Link selection list located next to Uplink, leave the default value. 3) From the Type selection list, select IpStatic (IPv4 Static). Note: The Uplink Network Interface must be set with a fixed public IP address for the NAT/router to be able to do port-forwarding to the unit. It will also be easier for the PBX to communicate with the unit if the address is static. 4) In the Static IP Address field enter the LAN static IP address. 5) From the Activation selection list, select Enable. 6) Click Apply to apply all changes to the configuration. Note: Once the changes are applied, the connection with the unit might be lost. You may need to reconnect to the web page using the new address.

9 9 Configuring the Default Gateway to a Static IP Address (p. 9) Configuring the Default Gateway to a Static IP Address If you are not familiar with the meaning of the fields, click Show Help, located at the upper right corner of the Web page, to display field description when hovering over the field name. 1) Go to Network/Host. 2) In the Default Gateway Configuration table, from the IPv4/ Configuration Source selection list, select Static. 3) In the IPv4/Default Gateway field, enter the IP address used as the Static Default Router for the Uplink Network Interface. 4) Click Apply. Configuring the Default Gateway to a Static IP Address (p. 9)

10 10 Configuring the Domain Name Server (DNS) (p. 10) Configuring the Domain Name Server (DNS) If you are not familiar with the meaning of the fields, click Show Help, located at the upper right corner of the Web page, to display field description when hovering over the field name. 1) 2) 3) 4) Go to Network/Host. In the DNS Configuration table, form the Configuration Source selection list, select Static. For each DNS used, enter the IP address of the DNS. Click Apply.

11 11 Configuring the SNTP Server (p. 11) Configuring the SNTP Server Before you start Make sure there is an SNTP server available. If you are not familiar with the meaning of the fields, click Show Help, located at the upper right corner of the Web page, to display field description when hovering over the field name. 1) Go to Network/Host. 2) In the SNTP Configuration table, from the Configuration Source selection list, select Static. 3) Provide an IP address or domain name and port numbers for each SNTP server you are using. 4) If necessary, change the displayed default value of the Synchronisation Period. 5) If necessary, change the displayed default value of the Synchronisation Period on Error. 6) Click Apply. The SNTP host name and port will be displayed in the Host Status table under Network/Status.

12 12 Configuring the uplink_s Signaling Interface (p. 12) Configuring the uplink_s Signaling Interface If you are not familiar with the meaning of the fields, click Show Help, located at the upper right corner of the Web page, to display field description when hovering over the field name. 1) Go to SBC > Configuration. 2) In the Signaling Interface Configuration table, from the Network selection list located next to uplink_s, select Uplink. Note: The Network Interfaces displayed in the Network column, are created under the Network > Interfaces page. 3) 4) 5) 6) 7) In the Port field, enter In the Public Address field, indicate the main office NAT/FW public IP Address. Click Save. Click Apply to apply all changes to the configuration. Click Restart required services, located at the top of the page. The Signaling Interface will be available when configuring a Call Agent, in the Configure Call Agent page in the Signaling Interface selection list.

13 13 Configuring the lan1_s Signaling Interface (p. 13) Configuring the lan1_s Signaling Interface Before you start Note: The lan1_s signaling interface is preconfigured by default. This step will only be necessary if the lan1_s signaling interface was deleted or modified. If you are not familiar with the meaning of the fields, click Show Help, located at the upper right corner of the Web page, to display field description when hovering over the field name. 1) Go to SBC > Configuration. 2) In the Signaling Interface Configuration table, from the Network selection list located next to lan1_s, select Lan1. Note: The Network Interfaces displayed in the Network column, are created under the Network > Interfaces page. 3) 4) 5) 6) In the Port field, enter Click Save. Click Apply to apply all changes to the configuration. Click Restart required services, located at the top of the page. The Signaling Interface will be available when configuring a Call Agent, in the Configure Call Agent page in the Signaling Interface selection list.

14 14 Configuring the uplink_m Media Interface (p. 14) Configuring the uplink_m Media Interface If you are not familiar with the meaning of the fields, click Show Help, located at the upper right corner of the Web page, to display field description when hovering over the field name. 1) Go to SBC > Configuration. 2) In the Media Interface Configuration table, from the Network selection list located next to uplink_m, select Uplink. Note: The Network Interfaces displayed in the Network column, are created under Network > Interfaces page. 3) 4) 5) 6) 7) In the Public Address field, enter the main office NAT/FW public IP address. In the Port Range field, set the port range ( ). Click Save. Click Apply to apply all changes to the configuration. Click Restart required services, located at the top of the page. The Media Interface will be available when configuring a call agent, in the Configure Call Agent page, in the Media Interface selection list.

15 15 Configuring the lan1_m Media Interface (p. 15) Configuring the lan1_m Media Interface Before you start Note: The lan1_m media interface is preconfigured by default. This step will only be necessary if the lan1_m media interface was deleted or modified. If you are not familiar with the meaning of the fields, click Show Help, located at the upper right corner of the Web page, to display field description when hovering over the field name. 1) Go to SBC > Configuration. 2) In the Media Interface Configuration table, from the Network selection list next to lan1_m, select Lan1. Note: The Network Interfaces displayed in the Network column, are created under the Network > Interfaces page. 3) 4) 5) 6) In the Port Range field enter Click Save. Click Apply to apply all changes to the configuration. Click Restart required services, located at the top of the page. The Media Interfacewill be available when configuring a call agent, in the Configure Call Agent page in the Media Interface selection list.

16 16 Configuring the Office NAT/FW (p. 16) Configuring the Office NAT/FW This procedure is executed on the device that is used as the NAT/FW. 1) Set port forwarding on the public IP address for UDP/UTC protocols port 5060 to the Mediatrix unit's IP address on port Note: This allows the connection to the Mediatrix unit uplink_s Signaling Interface. 2) Set port forwarding on the public IP address for UDP port to the Mediatrix unit's IP address on port Note: This allows the connection to the Mediatrix unit uplink_m Media Interface. 3) Allow connections from the service provider's IP address to port 5060 and ports Configuring the wan_ip_trunk_ca Call Agent (p. 16) Configuring the wan_ip_trunk_ca Call Agent If you are not familiar with the meaning of the fields, click Show Help, located at the upper right corner of the Web page, to display field description when hovering over the field name. 1) Go to SBC > Configuration. 2) Select the Enable check box, located next to wan_ip_trunk_ca. 3) In the Call Agent Configuration table, click next to wan_ip_trunk_ca. 4) In the Configure Call Agent table, complete the following fields: a) From the Signaling Interface selection list, select uplink_s.

17 17 b) From the Media Interface selection list, select uplink_m. c) Set the Peer Host to the IP address of the service provider server or FQDN. 5) Click Save. 6) Click Apply to apply all changes to the configuration. No will be displayed in the Config. Modified field, indicating that the configuration that was modified is now applied to the system. When the Mediatrix SBC will use the selected Call Agent for a communication, the selected parameters will be applied. Configuring the lan_ip_pbx_ca Call Agent (p. 17) Configuring the lan_ip_pbx_ca Call Agent If you are not familiar with the meaning of the fields, click Show Help, located at the upper right corner of the Web page, to display field description when hovering over the field name. 1) Go to SBC > Configuration. 2) Select the Enable check box located next to lan_ip_pbx_ca. 3) In the Call Agent Configuration table, click next to lan_ip_pbx_ca. 4) In the Configure Call Agent table, complete the fields as follows:

18 18 a) From the Signaling Interface selection list, select lan1_s. b) From the Media Interface selection list, select lan1_m. c) Set the Peer Host to IP address of the IP PBX. d) Set the Keep-Alive Interval to 30 (seconds). e) Set the Blacklisting Duration to 60 (seconds). 5) Click Save. 6) Click Apply to apply all changes to the configuration. No will be displayed in the Config. Modified field, indicating that the configuration that was modified is now applied to the system. When the Mediatrix SBC will use the selected Call Agent for a communication, the selected parameters will be applied. Configuring a Registration Agent (p. 18) Configuring a Registration Agent Note: This procedure is only necessary if your Mediatrix unit registers to the service provider. 1) Go to SBC >Registration.

19 2) In the Registration Agent Configuration table, click 19. Note: A new line of fields is added. 3) Complete the User Name, Friendly Name and Domain parameters fields according to the service provider's requirements. 4) In the Contact field, enter credentials to register against the service provider. Format must be sip:user@public_ip Address or sip:public_ip Address or sips:user@public_ip_address:sip listening port;uri-parameters of the unit. 5) If necessary, repeat step 2 to step 4 if you are using more than one service provider. 6) Click Apply. Configuring the Call Agent Penalty Box (p. 19) Configuring the Call Agent Penalty Box If you are not familiar with the meaning of the fields, click Show Help, located at the upper right corner of the Web page, to display field description when hovering over the field name. 1) Go to SBC > Configuration. 2) Click next to the Call Agent you wish to configure. 3) In the Configure Call Agent table, set the Keep-Alive field to 30. 4) Set the Blacklisting Duration to 60. 5) Click Save.

20 20 Importing Rulesets (p. 20) Importing Rulesets Before you start Rulesets must be imported. The latest Ruleset package can be found on the Media5 Support Portal (you will be required to supply a user name and password). This procedure is valid for Call Agent and Routing Rulesets. 1) Go to Management > File. Note: Required Rulesets depend on the scenario being configured. Refer to the Call Agent and Routing Ruleset sections of the configuration notes for details on Rulesets needed to complete the configuration. Note: Step 2 is only required when importing the first Ruleset and if you are not using a secure connexion to access the Management Interface ( 2) Click Activate unsecure file transfer through web browser. 3) From the Path field, select sbc/rulesets/. 4) Click Browse, and navigate to the Ruleset you wish to import.

21 21 Note: Ruleset file extension must be *.crs for Call Agent Rulesets or *.rrs for Routing Rulesets. 5) Click Import. The imported Ruleset will appear in the Internal File table, with the selected path in front of the name. The Ruleset will be available in the tables of the SBC > Rulesets page. Associating Call Agent Rulesets to a Call Agent (p. 21) Associating Call Agent Rulesets to a Call Agent Before you start The Call Agents must be configured. Importing Rulesets (p. 20) must be completed. 1) Go to SBC > Configuration. Note: Refer to the Call Agents section to identify which Rulesets are associated with the Call Agents used in this Use Case. 2) From the Call Agent Configuration table, click to which you wish to associate a Ruleset. 3) In the Call Agent Rulesets table, click. located on the same row as the Call Agent 4) From the Name selection list, select a Ruleset. 5) To add other Rulesets, click. 6) Click Save. 7) In the Configure Call Agent page, click Save. 8) Click Apply to apply all changes to the configuration.

22 22 Associating Routing Rulesets to Your Configuration (p. 22) Call Agent Rulesets lan_ip_pbx_ca Call Agent registrar_in wan_ip_trunk_ca Call Agent. uac_authentication_out Note: Remember to enter in the Parameters field USERNAME=your_username PASSWORD=your_password corresponding to the username and password used for authentication. The parameters are case sensitive and are separated by a space. rate_limit_invite_per_source_in automatic_media_relay Associating Routing Rulesets to Your Configuration Before you start Importing Rulesets (p. 20) must be completed for Routing Rulesets to be available. 1) Go to SBC > Configuration 2) In the Routing Rulesets table, from the Name selection list, select the Routing Ruleset you wish to apply to the configuration. Note: Refer to the Routing Rulesets section to identify the Rulesets that apply to this Use Case. 3) If necessary, in the Parameters field enter the required parameters. 4) Click.

23 23 5) Repeat steps 2 and 3 for each Routing Ruleset you wish to associate to your configuration. 6) Click Save. 7) Click Apply to apply all changes to the configuration. Configuring the E1/T1 Port (p. 23) Routing Rulesets lan_pbx_to_wan_ip_trunk_failover_to_trunk_dm trunk_lines_to_local_pbx_dm wan_ip_trunk_to_lan_pbx If your Mediatrix SBC Registers to the Service Provider registration_to_wan_ip_trunk Configuring the E1/T1 Port 1) Connect the E1 or T1 line to the PRI port(s). 2) Initiate the automatic Configuration.

24 24 Configuring the Mediatrix SBC FXO Port (p. 24) Configuring the Mediatrix SBC FXO Port Connect the telco line(s) to the FXO port(s). Configuring the Mediatrix SBC FXO Port (p. 24) Configuring the IP PBX The IP PBX server is configured with the IP address and port of the Mediatrix SBC lan1_s Signaling Interface. The Mediatrix unit must be configured in the PBX as a SIP Trunk. Configure the PSTN phone number(s) to be forwarded to the PBX's IVR. Configuring Your Main Office Phones (p. 24) Configuring Your Main Office Phones 1) Set the SIP server, username and password according to the IP PBX configuration. Note: These phones do not use the Mediatrix unit to communicate with the PBX. 2) Make a call from the PSTN to the Lan. 3) Make a call from the Lan to the PSTN.

25 25 The call signal should be routed from the PSTN to the Lan, and vice-versa. At this point, the configuration of this use case is completed. Under SBC/Registration, in the Registration Cache table, a value should be displayed in the AoR field.

26 Available Documentation For more details, refer to the Mediatrix Documentation. 26

27 27 Copyright Notice Copyright 2016 Media5 Corporation. This document contains information that is proprietary to Media5 Corporation. Media5 Corporation reserves all rights to this document as well as to the Intellectual Property of the document and the technology and know-how that it includes and represents. This publication cannot be reproduced, neither in whole nor in part, in any form whatsoever, without written prior approval by Media5 Corporation. Media5 Corporation reserves the right to revise this publication and make changes at any time and without the obligation to notify any person and/or entity of such revisions and/or changes.

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