Cisco Certified Network Associate CCNA Part One Course Guide
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1 Cisco Certified Network Associate CCNA Part One Course Guide VoIP NP
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3 Cisco Certified Network Associate CCNA Part One Course Guide Exclusive Distributor: The Sage Group, LLC 5300 Maryland Way Suite 103 Brentwood, TN Copyright The Sage Group, LLC. All Rights Reserved. 3
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5 Table of Contents Course Overview...1 Material List...3 Required Equipment...5 Support Information...7 Session Outline...11 Course Outline...13 Testing...33 Lab Evaluations...45 Appendix...79 Weekly Course Report Class Incident Form Course Evaluation i
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7 Course Overview After completing this course, participants will be able to: Describe how a network works Discuss the OSI reference model and describe the seven layers Configure, verify and troubleshoot switches Implement an IP addressing scheme Troubleshoot router operations Define TCP/IP Name the four layers of the DoD model Discuss IP terminology Implement various protocols Explain subnetting basics including IP Subnet Zero, Subnet masks, Class A, B and C Discuss Variable Length Subnet Masks (VLSM) and VLSM design and implementation Troubleshoot IP addressing by determining the IP address problem Explain the Cisco IOS Work with routers and understand the router prompts Perform editing and help features Set administrative functions, hostnames, banners, passwords and interface descriptions Perform interface configurations View, save and erase configurations Verify routing configurations Configure and troubleshoot a Cisco internetwork Explain the router boot sequence Manage a configuration register Recover a password Back up and restore the Cisco IOS Document a network topology using the Cisco Discovery Protocol (CDP) Discuss how Telnet works Resolve Hostnames Explain the IP routing process Configure and verify IP routing with Cisco routers Discuss static routing, default routing and dynamic routing Access and utilize the router to set basic parameters Connect, configure and verify operations status of a device interface Verify device configuration and network connectivity 1
8 Course Overview (con t) Verify routing configurations Compare and contrast methods of routing and routing protocols Configure, verify and troubleshoot EIGRP and OSPF Troubleshoot routing issues Use the SHOW and DEBUG commands to verify router hardware and software operations Implement basic router security Select the appropriate media to connect switches Explain the media access control method Discuss network segmentation and basic traffic management concepts Verify initial switch configuration tasks Verify network status and switch operation Resolve switched network media issues, configuration issues, auto negotiation and switch hardware failures Discuss how the Cisco Network Assistant configures a switch 2
9 Materials List Participant Version Vendor CCNA Certification Kit, 5th Edition Sybex Includes: Text Book: CCNA Cisco Certified Network Associate Study Guide Sixth Edition CCNA Virtual Lab Titanium Edition NPONSI Packet CCNA1 NP The Sage Group Facilitator Version Vendor CCNA Certification Kit, 5th Edition Sybex Includes: Text Book: CCNA Cisco Certified Network Associate Study Guide Sixth Edition CCNA Virtual Lab Titanium Edition CCNA1 Course Guide The Sage Group NPONSI Packet CCNA1 NP The Sage Group 3
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11 Required Equipment Each participant should have access to an Internet connection and a laptop with the following system requirements: Pentium 500 MHz or Higher Windows XP or Vista 2 MB Video Card 32 MB RAM 90 MB of Free Hard Disk Space A Mouse or Pointing Device 5
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13 Support Information If you have any questions, please contact the appropriate person from your Support Team as early as possible. It is important that we are made aware of any problems so we can resolve them and support you in making the course a success. Implementation Manager General problems or questions or equipment and supplies, contact your Implementation Manager. Implementation Manager: Phone: Mobile: Client Services Coordinator (CSC) For participant paperwork and registration, contact your Client Services Coordinator. CSC: Phone: Sales Associate For information on additional classes, contact your Sales Associate. Sales Associate: Phone: 7
14 Support Information (con t) Participant Paperwork Throughout the course, you will be required to submit numerous forms for the participants. These forms are required for us to comply with the standards set by our accrediting institutions, and allow us to participate in Tuition Billing Programs. It is the responsibility of the Facilitator to ensure that all paperwork is submitted properly and on time. All participants must be registered, attendance must be tracked, and evaluations and tests must be documented. Registration Occasionally the CSC will request that you collect registration and Tuition Billing forms from participants. Once you receive any paperwork from the participants, please fax and mail the original to the CSC. Participant Attendance The class roster must be completed and faxed or ed no later than the following Saturday of the completion of a session. Facilitator timesheets cannot be processed without attendance sheets submitted. Test and Evaluations In order for us to maintain our standards set by our accrediting institutions, we must record and file all Participant test and evaluation results. Please mail these forms to the CSC no later than Saturday after the test or evaluation has taken place. Course Evaluations Participants will complete a course evaluation form at the conclusion of each course. These evaluations need to be mailed to the Sage Office no later than the following Saturday after the course completion date. 8
15 Support Information (con t) Facilitator Paperwork Weekly Course Report The weekly course report allows constant communication between the Facilitator and support team. It also gives us the ability to identify and resolve potential problems before it is too late. Weekly course reports must be faxed or ed weekly, no later than the following Saturday. If you are requesting supplies or equipment, the request must be in no later than 24 hours after the session, so that we can coordinate and deliver your items before the next class session. Time Sheets Time sheets should be sent in before the scheduled submission date to ensure you are paid promptly. 9
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17 Session Outline This outline is provided as a session guide. This course is part one of a two part course. This course consists of 10 sessions (30 hours). Each session is 3 hours in length. If you need more time on a topic, take it and notify your Implementation Manager on your Weekly Report. If you have too much time for a topic, move to the next topic and notify your Implementation Manager on your Weekly Report. The course is divided as follows: Interactive lectures, demonstrations, and activities (12.75 hours) Review sessions (1 hour) Testing (1.5 hours) Labs (9.75 hours) Each chapter contains a homework assignment that will be reviewed for understanding, but not graded. Note: Total course hours are 30.0 hours, total hours above equal 25.0 hours. Breaks throughout the course equal 5.0 hours. 11
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19 Course Outline Session Reading Topic Lab Evaluations 1 Chapter 1 Internetworking 1.1 OSI Questions 1.2 Defining the OSI Layers and Devices 1.3 Identifying Collision & Broadcast Domains 1.4 Binary/Decimal/Hexadecimal Conversion 2 Chapter 2 Introduction to TCP/IP 2.0 Written Lab 2 -TCP/IP 3 Chapter 3 Subnetting, Variable Length Subnet 3.1 Written Lab - Subnet Practice #1 Masks & Troubleshooting TCP/IP 3.2 Written Lab - Subnet Practice #2 3.3 Written Lab - Subnet Practice #3 4 Chapter 4 Cisco s Internetworking Operating 4.0 Written Lab 4 - IOS & SDM 5 Chapter 4 Cisco s Internetworking Operating 4.1 Logging into a Router 4.2 Using the Help and Editing Feature 4.3 Saving a Router Configuration 4.4 Setting Your Passwords 4.5 Setting the Hostname, Descriptions, IP Address and Clock Rate 4.6 Installing SDM on Your Computer 6 Chapter 5 System & Security Device Manager 5.0 Written Lab 5 - Cisco Internetworking Managing a Cisco Internetwork 5.1 Backing Up Your Router IOS 5.2 Upgrading or Restoring Your Router IOS 5.3 Backing Up the Router Configuration 5.4 Using the Cisco Discovery Protocol (CDP) 5.5 Using Telnet 5.6 Resolving Hostnames 7 Chapter 6 IP Routing 6.0 Written Lab 6 IP Routing 6.1 Creating Static Routes 6.2 Configuring RIP Routing 8 Chapter 7 Enhanced IGRP & Open Shortest Path 7.0 Written Lab 7 EIGRP & OSPF First 7.1 Configuring and Verifying EIGRP 7.2 Enabling the OSPF Process 7.3 Configuring OSPF Neighborhoods 7.4 Verifying OSPF Operation 7.5 OSPF DR and DBR Elections 9 Chapter 8 Layer 2 Switching & Spanning Tree 8.0 Written Lab 8 Layer 2 Switching & STP Protocol 10 Chapters 1-8 Course Review Midterm Exam 13
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21 Session 1 Introduction (15 minutes) Welcome Introductions Discussion of the CCNA 802 Exam Review the course materials, text book and lab software Assessment Test (45 minutes) All participants are required to take the Assessment Test at the beginning of the text book. Chapter 1: Internetworking Basics (45 minutes) Chapter 1 Summary This chapter opens by discussing the basics of internetworking and focuses on how networks are connected using Cisco routers and switches. This chapter also introduces the OSI reference model and describes each layer of the model. This chapter continues by explaining network segmentation and teaches how bridges, switches and routers are physically used to segment a network. Finally, this chapter explains how routers are employed to create an internetwork. Chapter 1 Objectives After completing this chapter, participants will be able to: Describe how a network works Discuss the OSI reference model and describe the seven layers Configure, verify and troubleshoot switches Implement an IP addressing scheme Troubleshoot router operations Chapter 1 Topics: 1.1 Internetworking Basics & the OSI Reference Model 1.2 Network Segmentation 1.3 Bridges, switches and routers and the network 1.4 Routers and the internetwork 15
22 Session 1 (con t) Chapter 1 Labs: (45 minutes) Note: Chapter 1 Labs begin on page OSI Questions 1.2 Defining the OSI Layers and Devices 1.3 Identifying Collision and Broadcast Domains 1.4 Binary/Decimal/Hexadecimal Conversion Chapter 1 Review Questions: Ask participants to complete the chapter review questions on page 56 to reinforce key learning objectives. This assignment will be reviewed for understanding but not graded. Facilitator Note: Review key points in chapter one by referring to the Summary on page 49. Continue by reviewing the Exam Essentials on pages 49 & 50. Allow time for a question and answer session to clarify any concerns regarding the content in chapter one. Homework Assignment: Read Chapter 2: Introduction to TCP/IP. Install and review the CCNA text book Study Guide CD. Review the test engine, watch the video and review the flash cards. 16
23 Session 2 Chapter 2: Introduction to TCP/IP (130 minutes) Facilitator Note: Ask participants if they have any questions on the Study Guide CD, video, flash cards, etc. Chapter 2 Summary This chapter opens with discussion of TCP/IP and the DoD model and explains the four layers of the DoD model in detail. This chapter also teaches IP addressing and explains the different classes of addresses used in today s networks. Finally, this chapter explores broadcast address and Internet Protocol Version 4 (IPv4). Chapter 2 Objectives After completing this chapter, participants will be able to: Define TCP/IP Name the four layers of the DoD model Discuss IP terminology Implement various protocols Chapter 2 Topics: 2.1 How a network works 2.2 Implementing an IP address scheme Chapter 2 Lab: (20 minutes) Note: Chapter 2 Lab is located on page Written Lab 2 -TCP/IP 17
24 Session 2 (con t) Facilitator Note: Review key points in the chapter by referring to the Summary on page 101. Continue by reviewing the Exam Essentials on page 102. Allow time for a question and answer session to clarify any concerns regarding the content in chapter two. Homework Assignment: Complete the chapter two review questions on page 104. Read Chapter 3: Subnetting, Variable Length Subnet Masks (VLSMs) and Troubleshooting TCP/IP. 18
25 Session 3 Chapter 3: Subnetting, Variable Length Subnet Masks (VLSMs) & Troubleshooting TCP/IP (120 minutes) Chapter 3 Summary This chapter continues the topic of IP addressing as studied in chapter two. This chapter teaches and details the specifics of subnetting an IP network. This chapter also explains and teaches how to implement Variable Length Subnet Masks (VLSM). Finally, this chapter explores IP address troubleshooting by reviewing the steps Cisco recommends when troubleshooting IP addresses. Chapter 3 Objectives After completing this chapter, participants will be able to: Explain subnetting basics including IP Subnet Zero, Subnet masks, Class A, Class B and Class C Discuss Variable Length Subnet Masks (VLSM) and VLSM design and implementation Troubleshoot IP addressing by determining the IP address problem Chapter 3 Topics: 3.1 Subnetting Basics 3.2 Variable Length Subnet Masks (VLSM) 3.3 Troubleshooting IP Addressing Chapter 3 Labs: (30 minutes) Note: Chapter 3 Labs begin on page Written Subnet Practice #1 3.2 Written Subnet Practice #2 3.3 Written Subnet Practice #3 19
26 Session 3 (con t) Facilitator Note: Review key points in the chapter by referring to the Summary on page 157. Continue by reviewing the Exam Essentials on page 158. Allow time for a question and answer session to clarify any concerns regarding the content in chapters two and three. Homework Assignment: Complete the chapter 3 review questions beginning on page161. Read Chapter 4: Cisco s Internetworking Operating System (IOS) and Security Device Manager (SDM). 20
27 Session 4 Chapter 4: Cisco s Internetworking Operating System (IOS) and Security Device Manager (SDM). (120 minutes) Chapter 4 Summary This chapter introduces the Cisco Internetworking Operating System (IOS) and explains how the IOS runs and configures Cisco routers and switches. This chapter also teaches how to configure a Cisco IOS router using the Cisco IOS command-line interface (CLI). This chapter continues by introducing Cisco s Security Device Manager (SDM) and explains how to set up an HTTPS session. Finally, this chapter explores the basics of router configurations and command verifications. Chapter 4 Objectives After completing this chapter, participants will be able to: Explain the Cisco IOS Work with routers and understand the router prompts Perform editing and help features Set administrative functions, hostnames, banners, passwords and interface descriptions Perform interface configurations View, save and erase configurations Verify routing configurations Chapter 4 Topics: 4.1 IOS User Interface 4.2 Command-Line Interface (CLI) 4.3 Router and Switch Administrative Configurations 4.4 Router Interfaces 4.5 Viewing, Saving and Erasing Configurations 4.6 Cisco s SDM 21
28 Session 4 (con t) Chapter 4 Labs: (30 minutes) Note: Chapter 4 Labs begin on page Written Lab 4 IOS & SDM Facilitator Note: Review key points in the chapter by referring to the Summary on page 232. Continue by reviewing the Exam Essentials on page 223 and 224. Allow time for a question and answer session to clarify any concerns regarding the content in chapter four. Homework Assignment: Complete the chapter 4 review questions beginning on page 242. Complete the Extended Lab for IOS. Bring the Virtual Lab software to the next session. Facilitator Note: Tell participants that the license agreement for the Virtual Lab software requires that once the software has been installed on one computer, the license must be removed before loading it on another computer. 22
29 Session 5 Chapter 4 Continued Chapter 4 Labs: (90 minutes) Note: Chapter 4 Labs begin on page Logging into a Router 4.2 Using the Help and Editing Feature 4.3 Saving a Router Configuration 4.4 Setting Your Passwords 4.5 Setting the Hostname, Descriptions, IP Address and Clock Rate 4.6 Installing SDM on Your Computer Virtual Lab Review (60 minutes) Allow time for a review of the Virtual Lab software and answer any questions to clarify concerns. Homework Assignment: Read Chapter 5: Managing a Cisco Internetwork. Continue working with the Virtual Lab software. 23
30 Session 6 Chapter 5: Managing a Cisco Internetwork (75 minutes) Chapter 5 Summary Chapter five teaches how to manage Cisco routers on an internetwork and explains how IOS and configuration files reside in different locations on a Cisco device. This chapter also covers the main components of a router including the router boot sequence and configuration register. This chapter continues with router details and explains how to use the configuration register for password recovery. This chapter also covers how to manage routers by using the copy command with a TFTP host. This chapter concludes with an exploration of the Cisco Discovery Protocol and explanation of how to resolve hostnames and as well as other troubleshooting techniques. Chapter 5 Objectives After completing this chapter, participants will be able to: Configure and troubleshoot a Cisco internetwork Explain the router boot sequence Manage a configuration register Recover a password Back up and restore the Cisco IOS Document a network topology using the Cisco Discovery Protocol (CDP) Discuss how Telnet works Resolve Hostnames Chapter 5 Topics: 5.1 Internal Components of a Cisco Router 5.2 The Router Boot Sequence 5.3 Managing Configuration Register 5.4 Backing Up & Restoring the Cisco IOS 5.5 Backing Up & Restoring the Cisco Configuration 5.6 Cisco Discovery Protocol (CDP) 5.7 Telnet 5.8 Resolving Host Names 5.9 Checking Network Connectivity & Troubleshooting 24
31 Session 6 (con t) Chapter 5 Labs: (75 minutes) Note: Chapter 5 Labs begin on page Written Lab 5 Cisco Internetworking 5.1 Backing Up Your Router IOS 5.2 Upgrading or Restoring Your Router IOS 5.3 Backing Up the Router Configuration 5.4 Using the Cisco Discovery Protocol (CDP) 5.5 Using Telnet 5.6 Resolving Hostnames Facilitator Note: Review key points in the chapter by referring to the Summary on page 311. Continue by reviewing the Exam Essentials on page 311 and 312. Allow time for a question and answer session to clarify any concerns regarding the content in chapter five. Homework Assignment: Complete the chapter 5 review questions beginning on page 318. Complete the CCNA Virtual Lab: Extended Lab 9 - Managing a Cisco Internetwork. Read Chapter 6: IP Routing 25
32 Session 7 Chapter 6: IP Routing (75 minutes) Chapter 6 Summary This chapter examines the fundamentals of the IP routing process. This chapter also explains the difference between a routing protocol and a routed protocol. Finally, chapter explains how packets move through an internetwork. Chapter 6 Objectives After completing this chapter, participants will be able to: Explain the IP routing process Configure and verify IP routing with Cisco routers Discuss static routing, default routing and dynamic routing Chapter 6 Topics: 6.1 Routing Basics 6.2 The IP Routing Process 6.3 Configuring IP Routing 6.4 Dynamic Routing 6.5 Distance-Vector Routing Protocols 6.6 Routing Information Protocol (RIP) 6.7 Interior Gateway Routing Protocol 6.8 Verifying Configurations Chapter 6 Labs: (75 minutes) Note: Chapter 6 Labs begin on page Written Lab 6 IP Routing Questions 6.1 Creating Static Routes 6.2 Configuring RIP Routing 26
33 Session 7 (con t) Facilitator Note: Review key points in the chapter by referring to the Summary on page 401. Continue by reviewing the Exam Essentials on pages 401 & 402. Allow time for a question and answer session to clarify any concerns regarding the content in chapter six. Homework Assignment: Complete the chapter 6 review questions beginning on page 407. Complete the CCNA Virtual Lab: Extended Lab IP Routing. Read Chapter 7: Enhanced IGRP (EIGRP) and Open Shortest Path First (OSPF). 27
34 Session 8 Chapter 7: Enhanced IGRP (EIGRP) and Open Shortest Path First (OSPF). (75 minutes) Chapter 7 Summary This chapter explores the Cisco Enhanced Interior Gateway Routing Protocol (EIGRP) features and options. This chapter explains how EIGRP works with a focus on how EIGRP discovers, selects and advertises routers. This chapter also introduces Open Shortest Path First (OSPF) routing protocol and explains the terminology and internal operations. Finally, this chapter teaches how to implement single-area OSPF in different and specific networking environments. Chapter 7 Objectives After completing this chapter, participants will be able to: Access and utilize the router to set basic parameters Connect, configure and verify operations status of a device interface Verify device configuration and network connectivity Verify routing configurations Compare and contrast methods of routing and routing protocols Configure, verify and troubleshoot EIGRP and OSPF Troubleshoot routing issues Use the show and debug commands to verify router hardware and software operations Implement basic router security Chapter 7 Topics: 7.1 EIGRP Features and Options 7.2 Using EIGRP to Support Large Networks 7.3 Configuring EIGRP 7.4 Load Balance with EIGRP 7.5 Verifying EIGRP 7.6 OSPF Basics 7.7 Configuring OSPF 7.8 Verifying OSPF Configuration 7.9 OSPF DR and BDR Elections 7.10 OSPF and Loopback Features 7.11 Troubleshooting OSPF 7.12 Configuring EIGRP and OSPF Summary Routes 28
35 Session 8 (con t) Chapter 7 Labs: (75 minutes) Note: Chapter 7 Labs begin on page Written Lab 7 EIGRP & OSPF 7.1 Configuring and Verifying EIGRP 7.2 Enabling the OSPF Process 7.3 Configuring OSPF Neighborhoods 7.4 Verifying OSPF Operation 7.5 OSPF DR and DBR Elections Facilitator Note: Review key points in the chapter by asking if anyone has any questions on IGRP and OSFP. Allow time for a question and answer session to clarify any concerns regarding the content in chapter seven. Homework Assignment: Complete the chapter 7 review questions beginning on page 484. Complete the CCNA Virtual Lab: Extended Lab 6 - EIGRP And OSPF. Read Chapter 8: Layer 2 Switching & STP. 29
36 Session 9 Chapter 8: Layer 2 Switching and Spanning Tree Protocol (STP). (120 minutes) Chapter 8 Summary This chapter teaches Cisco layer 2 switching and explains the process of using hardware addresses of devices on a LAN to segment a network. This chapter also explains why Spanning Tree Protocol (STP) was developed and describes the essentials of the protocol. Finally, this chapter teaches how the Cisco Network Assistant is used to configure switches. Chapter 8 Objectives After completing this chapter, participants will be able to: Select the appropriate media to connect switches Explain the media access control method Discuss network segmentation and basic traffic management concepts Verify initial switch configuration tasks Verify network status and switch operation Resolve switched network media issues, configuration issues, auto negotiation and switch hardware failures Discuss how the Cisco Network Assistant configures a switch Chapter 8 Topics: 8.1 Before Layer 2 Switching 8.2 Switching Services 8.3 Spanning Tree Protocol (STP) 8.4 Configuring Catalyst Switches 8.5 Cisco Network Assistant Chapter 8 Labs: (30 minutes) Note: Chapter 8 Lab is located on page Written Lab 8 Layer 2 Switching & STP 30
37 Session 9 (con t) Facilitator Note: Review key points in the chapter by reviewing the Exam Essentials on page 542. Allow time for a question and answer session to clarify any concerns regarding the content in chapter eight. Homework Assignment: Complete the CCNA Virtual Lab: Standard Lab 7 - Configuring The Catalyst Switch. Study chapters 1-8 and prepare for the Midterm Exam. Review the CCNA flashcards. 31
38 Session 10: Review Session and Midterm Exam Review Session Chapters 1-8 (60 minutes) Conduct a review of chapters 1-8, ask participants to follow along as you review the key points for each chapter. Hint: Refer to the chapter summaries and review the Midterm Exam for key points to cover in the review session. Ask for any final questions or concerns before distributing the Midterm Exam. Midterm Exam Chapters 1-8 (90 minutes) Refer to the testing section for specifics on administering the Midterm Exam. 32
39 Testing This course consists of one Midterm Exam. The Midterm exam contributes to 50% of a participant s final grade. Additionally, this course consists of 32 hands-on Lab Evaluation contributing to 50% of a participant s final grade. Tests and Lab assignments are to be scored by facilitators, results given to the participants, and the original tests are to be returned to your CSC. Completed tests and Lab Evaluations must be sent no later than the Saturday following the session the test/lab was administered. A master copy of the Midterm Exam and answer key is located on the next page. Take precautions to safeguard the tests and answer keys. 33
40 CCNA Part One - Midterm Exam The following test will evaluate your knowledge of the skills and concepts taught in this course in chapters A receiving host has failed to receive all of the segments that it should acknowledge. What can the host do to improve the reliability of this communication session? A. Send a different source port number B. Restart the virtual circuit C. Decrease the sequence number D. Decrease the window size 2. Segmentation of a data stream happens at which layer of the OSI model? A. Network B. Data Link C. Physical D. Transport 3. In what order is data encapsulated? A. Data, frame, packet, segment, bit B. Segment, data, packet, frame, bit C. Data, segment, packet, frame, bit D. Data, segment, frame, packet, bit 4. Which OSI layer provides dialog control between devices or nodes? A. Network B. Session C. Physical D. Transport 5. Which OSI layer manages device addressing and tracks the location of devices on the network? A. Network B. Physical C. Data Link D. Presentation 34
41 CCNA Part One - Midterm Exam (con t) 6. Which OSI layer provides physical transmission of data and handles error notification, network topology and flow control? A. Physical B. Data Link C. Application D. Transport 7. Which OSI layer is responsible for data translation and code formatting? A. Data Link B. Session C. Presentation D. Application 8. Which layer of the OSI model sends bits, receives bits and communicates directly with communication media? A. Network B. Session C. Physical D. Transport 9. What are the decimal and hexadecimal equivalents of the binary number ? A. 69/0x2102 B. 183/B7 C. 173/A6 D. 83/0xC5 10. Which protocol would you use to implement a mechanism that automates the IP configuration, including IP address, subnet mask, default gateway, and DNS information? A. SMTP B. SNMP C. DHCP D. ARP 11. If you are using either Telnet or FTP, which is the highest layer you are using to transmit data? A. Application B. Presentation C. Session D. Transport 35
42 CCNA Part One - Midterm Exam (con t) 12. Which of the following protocols uses both TCP and UDP? A. FTP B. SMTP C. Telnet D. DNS 13. What layer in the TCP/IP stack is equivalent to the Transport layer of the OSI model? A. Application B. Host-to-Host C. Internet D. Network Access 14. What is the subnetwork address for a host with the IP address /28? A B C D If you had a Cisco router or switch, which Ethernet cabling would you use to connect a PC running HyperTerminal to Cisco hardware? A. Straight-through Cable B. Rolled Cable C. Crossover Cable D. All of the above 16. Which layer of the DoD model oversees hardware addressing and defines protocols for the physical transmission of data? A. Process/Application B. Host-to-Host C. Internet D. Network Access 17. Which layer of the DoD model handles the routing of packets among multiple networks? A. Host-to-Host B. Process/Application C. Network Access D. Internet 36
43 CCNA Part One - Midterm Exam (con t) 18. Which layer of the DoD model handles packet sequencing? A. Network Access B. Host-to-Host C. Process/Application D. Internet 19. Which layer of the DoD model defines protocols for node-to-node application communication and controls user-interface specifications? A. Host-to-Host B. Network Access C. Internet D. Process/Application 20. The IP range for a Class C network is Class C addressing provides bits of network addressing and 8 bits of host addressing by default. A. 8 B. 16 C. 24 D If you wanted to subnet a network that has 5 subnets, each with at least 16 hosts, which classful subnet mask would you use? A B C D If an Ethernet port on a router were assigned an IP address of /25, what would be the valid subnet address of this host? A B C D To test the IP stack on your local host, which IP address would you ping? A B C D
44 CCNA Part One - Midterm Exam (con t) 24. What keystroke will terminate setup mode? A. Ctrl+Z B. Ctrl+^ C. Ctrl+C D. Ctrl+Shift+^ 25. Which of the following commands will configure all the default VTY ports on a router? A. Router# line vty 0 4 B. Router(config)# line vty 0 4 C. Router(config-if)# line console 0 D. Router(config)# line vty all 26. Which of the following commands sets the secret password to Cisco? A. enable secret password Cisco B. enable secret cisco C. enable secret Cisco D. enable password Cisco 27. If you delete the contents of NVRAM and reboot the router, what mode will you be in? A. Privileged mode B. Global mode C. Setup mode D. NVRAM loaded mode 28. Which command will show you whether a DTE or a DCE cable is plugged into serial 0? A. sh int s0 B. sh int serial 0 C. show controllers s 0 D. show serial 0 controllers 29. What does the command o/r 0x2142 provide? A. It is used to restart the router B. It is used to bypass the configuration in NVRAM C. It is used to enter ROM Monitor mode D. It is used to view the lost password 38
45 CCNA Part One - Midterm Exam (con t) 30. What keystroke combination would you use if you want to have more than one Telnet session open at the same time? A. Tab+spacebar B. Ctrl+X, then 6 C. Ctrl+Shift+X, then 6 D. Ctrl+Shift+6, then X 31. What command is used to stop RIP routing updates from exiting out an interface but still allow the interface to receive RIP route updates? A. Router(config-router)#passive-interface s0 B. Router(config-if)#passive-interface C. Router(config-if)#no routing D. Router(config-router)#no routing updates 32. A user can PING an IP address from a router s mode? A. User B. Router C. Configuration D. All of the above 33. MAC hardware addresses are always considered to be? A. Distance B. Loops C. Local D. None of the above 34. EIGRP is a classless, advanced distance-vector protocol that supports which of the following? A. IPX B. IPv6 C. Apple Talk D. All of the above 35. Which of the following best describes split horizon? A. Information about a route should not be sent back in the direction from which the original update came B. It splits the traffic when you have a large bus (horizon) physical network C. It holds the regular updates from broadcasting to a downed link D. It prevents regular update messages from reinstating a route that has gone down 39
46 CCNA Part One - Midterm Exam (con t) 36. Which of the following best describes what happens when you type debug ip rip on your router console and see that is being advertised to you with a metric of 16? A. The route is 16 hops away B. The route has a delay of 16 microseconds C. The route is inaccessible D. The route is queued at 16 messages a second 37. Which statement best describes route poisoning? A. It sends back the protocol received from a router as a poison pill, which stops the regular updates B. It is information received from a router that can t be sent back to the originating router C. It prevents regular update messages from reinstating a route that has just come up D. It describes when a router sets the metric for a downed link to infinity 38. Which of the following Layer 2 switch functions is responsible for remembering the source hardware address of each frame received on an interface? A. Address Learning B. Forward/Filter Decisions C. Loop Avoidance D. All of the above 39. Which of the following best describes the main purpose of the Spanning Tree Protocol (STP) in a switched LAN? A. To manage the VLAN database across multiple switches B. To prevent switching loops in a network with redundant switched paths C. To prevent routing loops in networks with redundant paths D. To create collision domains 40. If you have two switches connected together with two crossover cables for redundancy and STP is disabled, what will happen between the switches? A. The switches will automatically load-balance between the two links B. The MAC forward/filter table will not update on the switch C. The routing tables on the switches will not update D. Broadcast storms will occur on the switched network 40
47 CCNA Part One - Midterm Exam (con t) 41. What is the administrative distance of OSPF? A. 120 B. 100 C. 110 D Which of the following commands loads a new version of the Cisco IOS into a router? A. copy flash ftp B. copy ftp flash C. copy flash tftp D. copy tftp flash 43. Which of the following commands will show you whether a DTE or a DCE cable is plugged into serial 0? A. sh int s0 B. sh int serial 0 C. show controllers s 0 D. show serial 0 controllers 44. On a VLSM network, which mask would you use on point-to-point WAN links in order to reduce the waste of static IP addresses? A. /30 B. /29 C. /28 D. / Which of the following allows a router to respond to an ARP request that is intended for a remote host? A. Proxy ARP B. Reverse ARP C. Inverse ARP D. Gateway DP 46. Which of the following best describes the Cisco IOS File System (IFS)? A. IFS allows the user to work with files and directories just as one would from a Window DOS prompt B. IFS makes the file system user interface universal rather than platform specific C. IFS gives the user the ability to view and classify all files even those on remote servers D. All of the above 41
48 CCNA Part One - Midterm Exam (con t) 47. A troubleshooting command that is available from the privileged exec mode of Cisco IOS is the command. A. Traceroute B. Debug C. PING D. Config 48. occurs when all ports on bridges and switches have transitioned to either forwarding or blocking modes. It also ensures that all devices have the same database. A. Blocking B. Forwarding C. Convergence D. EtherChannel 49. Which of the following Cisco router components is used to hold packet buffers, ARP cache and routing tables? A. Read Only Memory (ROM) B. Power-On Self-Test (POST) C. Random Access Memory (RAM) D. Bootstrap 50. Which command is used to allow administrators to see a message when logging into the router? A. message banner motd B. banner motd C. message motd D. banner message motd 42
49 CCNA Part One - Midterm Exam Answer Key Question # Answer Question # Answer 1. D 26. C 2. D 27. C 3. C 28. C 4. B 29 B 5. A 30. D 6. B 31. A 7. C 32. A 8. C 33. C 9. B 34. D 10. C 35. A 11. A 36. C 12. D 37. D 13 B 38. A 14. C 39. B 15. B 40. D 16. D 41. C 17. D 42. D 18. B 43. C 19. D 44. A 20. C 45. A 21. B 46. D 22. A 47. B 23. C 48. C 24. C 49. C 25. B 50. B 43
50 44
51 Lab Evaluations The lab evaluations are an important part of the course. Participants will work independently on all lab assignments. The facilitator will visually monitor the progress of each participant to determine if they have been successful in completing the lab exercise. The facilitator will record each participant s progress on the Participant Evaluation Sheet forms provided in this section. This course consists of 32 formal lab evaluations contributing to 50% of the participant s final grade. Formal Lab Evaluations 1.1 OSI Questions 1.2 Defining the OSI Layers and Devices 1.3 Identifying Collision & Broadcast Domains 1.4 Binary/Decimal/Hexadecimal Conversion 2.0 Written Lab 2 - TCP/IP 3.1 Subnet Practice #1 3.2 Subnet Practice #2 3.3 Subnet Practice #3 4.0 Written Lab 4 - IOS & SDM 4.1 Logging into a Router 4.2 Using the Help and Editing Feature 4.3 Saving a Router Configuration 4.4 Setting Your Passwords 4.5 Setting the Hostname, Descriptions, IP Address and Clock Rate 4.6 Installing SDM on Your Computer 5.0 Written Lab 5 - Cisco Internetworking 5.1 Backing Up Your Router IOS 5.2 Upgrading or Restoring Your Router IOS 5.3 Backing Up the Router Configuration 5.4 Using the Cisco Discovery Protocol (CDP) 5.5 Using Telnet 5.6 Resolving Hostnames 6.0 Written Lab 6 IP Routing 6.1 Creating Static Routes 6.2 Configuring RIP Routing 7.0 Written Lab 7 EIGRP & OSPF 7.1 Configuring and Verifying EIGRP 7.2 Enabling the OSPF Process 7.3 Configuring OSPF Neighborhoods 7.4 Verifying OSPF Operation 7.5 OSPF DR and DBR Elections 8.0 Written Lab 8 Layer 2 Switching & STP 45
52 Lab 1.1 Evaluation The Sage Group CCNA Part One Lab OSI Questions - Written Lab Pages 51 & 52 Participant s Name: Class #: Date: / /200 Location: Facilitator s Name: Facilitator to complete this section: Measurement Key ( ) Check Box for Complete Participant has successfully completed the OSI questions with a score of 70% or higher. Participant has/has not met all requirements of the evaluation. Comments: Facilitator Signature: Date: / /200 46
53 Lab 1.2 Evaluation The Sage Group CCNA Part One Lab Defining the OSI layers and Devices Written Lab Page 52 Participant s Name: Class #: Date: / /200 Location: Facilitator s Name: Facilitator to complete this section: Measurement Key ( ) Check Box for Complete Participant can correctly identify the OSI Layers and Devices. Participant has/has not met all requirements of the evaluation. Comments: Facilitator Signature: Date: / /200 47
54 Lab 1.3 Evaluation The Sage Group CCNA Part One Lab Identifying Collision & Broadcast Domains Written Lab Page 53 Participant s Name: Class #: Date: / /200 Location: Facilitator s Name: Facilitator to complete this section: Measurement Key ( ) Check Box for Complete Participant can correctly identify the number of collision domains and broadcast domains in each specified device. A. Hub B. Bridge C. Switch D. Router Participant has/has not met all requirements of the evaluation. Comments: Facilitator Signature: Date: / /200 48
55 Lab 1.4 Evaluation The Sage Group CCNA Part One Lab Binary/Decimal/Hexadecimal Conversion Written Lab Pages Participant s Name: Class #: Date: / /200 Location: Facilitator s Name: Facilitator to complete this section: Measurement Key ( ) Check Box for Complete Participant can correctly convert the given expressions as noted for the following: 1. Binary Conversions 2. Decimal Conversions 3. Hexadecimal Conversions Participant has/has not met all requirements of the evaluation. Comments: Facilitator Signature: Date: / /200 49
56 Lab 2.0 Evaluation The Sage Group CCNA Part One Lab TCP/IP Written Lab Page 102 Participant s Name: Class #: Date: / /200 Location: Facilitator s Name: Facilitator to complete this section: Measurement Key ( ) Check Box for Complete Participant has successfully completed the TCP/IP questions with a score of 70% or higher. Participant has/has not met all requirements of the evaluation. Comments: Facilitator Signature: Date: / /200 50
57 Lab 3.1 Evaluation The Sage Group CCNA Part One Lab Written Subnet Practice #1 - Page 159 Participant s Name: Class #: Date: / /200 Location: Facilitator s Name: Facilitator to complete this section: Measurement Key ( ) Check Box for Complete Participant has successfully completed the ten questions in Subnet Written Practice #1 with a score of 70% or higher. Participant has/has not met all requirements of the evaluation. Comments: Facilitator Signature: Date: / /200 51
58 Lab 3.2 Evaluation The Sage Group CCNA Part One Lab Written Subnet Practice #2 - Page 159 Participant s Name: Class #: Date: / /200 Location: Facilitator s Name: Facilitator to complete this section: Measurement Key ( ) Check Box for Complete Participant has successfully completed the questions in Subnet Written Practice #2 with a score of 70% or higher. Participant has/has not met all requirements of the evaluation. Comments: Facilitator Signature: Date: / /200 52
59 Lab 3.3 Evaluation The Sage Group CCNA Part One Lab Written Subnet Practice #3 - Page 160 Participant s Name: Class #: Date: / /200 Location: Facilitator s Name: Facilitator to complete this section: Measurement Key ( ) Check Box for Complete Participant has successfully completed the questions in Subnet Written Practice #3 with a score of 70% or higher. Participant has/has not met all requirements of the evaluation. Comments: Facilitator Signature: Date: / /200 53
60 Lab 4.0 Evaluation The Sage Group CCNA Part One Lab Written Lab 4.0 Page 234 Participant s Name: Class #: Date: / /200 Location: Facilitator s Name: Facilitator to complete this section: Measurement Key ( ) Check Box for Complete Participant has successfully completed the questions in Written Lab 4 with a score of 70% or higher. Participant has/has not met all requirements of the evaluation. Comments: Facilitator Signature: Date: / /200 54
61 Lab 4.1 Evaluation The Sage Group CCNA Part One Lab 4.1 Logging into a Router Page 235 Participant s Name: Class #: Date: / /200 Location: Facilitator s Name: Facilitator to complete this section: Measurement Key ( ) Check Box for Complete Participant has successfully logged into a router and completed the questions in Lab 4.1 with a score of 70% or higher. Participant has/has not met all requirements of the evaluation. Comments: Facilitator Signature: Date: / /200 55
62 Lab 4.2 Evaluation The Sage Group CCNA Part One Lab 4.2 Using the Help & Editing Features Page 236 Participant s Name: Class #: Date: / /200 Location: Facilitator s Name: Facilitator to complete this section: Measurement Key ( ) Check Box for Complete Participant has successfully logged into a router and completed the questions in Lab 4.2 with a score of 70% or higher. Participant has/has not met all requirements of the evaluation. Comments: Facilitator Signature: Date: / /200 56
63 Lab 4.3 Evaluation The Sage Group CCNA Part One Lab 4.3 Saving a Router Configuration Page 237 Participant s Name: Class #: Date: / /200 Location: Facilitator s Name: Facilitator to complete this section: Measurement Key ( ) Check Box for Complete Participant has successfully logged into a router and completed the questions in Lab 4.3 with a score of 70% or higher. Participant has/has not met all requirements of the evaluation. Comments: Facilitator Signature: Date: / /200 57
64 Lab 4.4 Evaluation The Sage Group CCNA Part One Lab 4.4 Setting Your Passwords Page 237 Participant s Name: Class #: Date: / /200 Location: Facilitator s Name: Facilitator to complete this section: Measurement Key ( ) Check Box for Complete Participant has successfully logged into a router and completed the questions in Lab 4.4 with a score of 70% or higher. Participant has/has not met all requirements of the evaluation. Comments: Facilitator Signature: Date: / /200 58
65 Lab 4.5 Evaluation The Sage Group CCNA Part One Lab 4.5 Setting the Hostname, Descriptions, IP Address and Clock Rate Page 239 Participant s Name: Class #: Date: / /200 Location: Facilitator s Name: Facilitator to complete this section: Measurement Key ( ) Check Box for Complete Participant has successfully logged into a router and completed the questions in Lab 4.5 with a score of 70% or higher. Participant has/has not met all requirements of the evaluation. Comments: Facilitator Signature: Date: / /200 59
66 Lab 4.6 Evaluation The Sage Group CCNA Part One Lab 4.6 Installing SDM on Your Computer Page 241 Participant s Name: Class #: Date: / /200 Location: Facilitator s Name: Facilitator to complete this section: Measurement Key ( ) Check Box for Complete Participant has successfully logged into a router and completed the questions in Lab 4.6 with a score of 70% or higher. Participant has/has not met all requirements of the evaluation. Comments: Facilitator Signature: Date: / /200 60
67 Lab 5.0 Evaluation The Sage Group CCNA Part One Lab 5.0 Written Lab 5 Page 313 Participant s Name: Class #: Date: / /200 Location: Facilitator s Name: Facilitator to complete this section: Measurement Key ( ) Check Box for Complete Participant has successfully completed the questions in Lab 5.0 with a score of 70% or higher. Participant has/has not met all requirements of the evaluation. Comments: Facilitator Signature: Date: / /200 61
68 Lab 5.1 Evaluation The Sage Group CCNA Part One Lab 5.1 Backing Up Your Router IOS Page 314 Participant s Name: Class #: Date: / /200 Location: Facilitator s Name: Facilitator to complete this section: Measurement Key ( ) Check Box for Complete Participant has successfully logged into a router and completed the questions in Lab 5.1 with a score of 70% or higher. Participant has/has not met all requirements of the evaluation. Comments: Facilitator Signature: Date: / /200 62
69 Lab 5.2 Evaluation The Sage Group CCNA Part One Lab 5.2 Upgrading or Restoring Your Router IOS Page 314 Participant s Name: Class #: Date: / /200 Location: Facilitator s Name: Facilitator to complete this section: Measurement Key ( ) Check Box for Complete Participant has successfully logged into a router and completed the questions in Lab 5.2 with a score of 70% or higher. Participant has/has not met all requirements of the evaluation. Comments: Facilitator Signature: Date: / /200 63
70 Lab 5.3 Evaluation The Sage Group CCNA Part One Lab 5.3 Backing Up the Router Configuration Page 314 Participant s Name: Class #: Date: / /200 Location: Facilitator s Name: Facilitator to complete this section: Measurement Key ( ) Check Box for Complete Participant has successfully logged into a router and completed the questions in Lab 5.3 with a score of 70% or higher. Participant has/has not met all requirements of the evaluation. Comments: Facilitator Signature: Date: / /200 64
71 Lab 5.4 Evaluation The Sage Group CCNA Part One Lab 5.4 Using the Cisco Discovery Protocol (CDP) Page 315 Participant s Name: Class #: Date: / /200 Location: Facilitator s Name: Facilitator to complete this section: Measurement Key ( ) Check Box for Complete Participant has successfully logged into a router and completed the questions in Lab 5.4 with a score of 70% or higher. Participant has/has not met all requirements of the evaluation. Comments: Facilitator Signature: Date: / /200 65
72 Lab 5.5 Evaluation The Sage Group CCNA Part One Lab 5.5 Using Telnet Page 316 Participant s Name: Class #: Date: / /200 Location: Facilitator s Name: Facilitator to complete this section: Measurement Key ( ) Check Box for Complete Participant has successfully logged into a router and completed the questions in Lab 5.5 with a score of 70% or higher. Participant has/has not met all requirements of the evaluation. Comments: Facilitator Signature: Date: / /200 66
73 Lab 5.6 Evaluation The Sage Group CCNA Part One Lab 5.6 Resolving Hostnames Page 316 Participant s Name: Class #: Date: / /200 Location: Facilitator s Name: Facilitator to complete this section: Measurement Key ( ) Check Box for Complete Participant has successfully logged into a router and completed the questions in Lab 5.6 with a score of 70% or higher. Participant has/has not met all requirements of the evaluation. Comments: Facilitator Signature: Date: / /200 67
74 Lab 6.0 Evaluation The Sage Group CCNA Part One Lab 6.0 Written Lab 6 Page 402 Participant s Name: Class #: Date: / /200 Location: Facilitator s Name: Facilitator to complete this section: Measurement Key ( ) Check Box for Complete Participant has successfully completed the questions in Lab 6.0 with a score of 70% or higher. Participant has/has not met all requirements of the evaluation. Comments: Facilitator Signature: Date: / /200 68
75 Lab 6.1 Evaluation The Sage Group CCNA Part One Lab 6.1 Creating Static IP Routes Page 404 Participant s Name: Class #: Date: / /200 Location: Facilitator s Name: Facilitator to complete this section: Measurement Key ( ) Check Box for Complete Participant has successfully created a static route in all three routers so that the routers see all networks. Participant has successfully verified using the Ping program. Participant has/has not met all requirements of the evaluation. Comments: Facilitator Signature: Date: / /200 69
76 Lab 6.2 Evaluation The Sage Group CCNA Part One Lab 6.2 Configuring RIP Routing Page 405 Participant s Name: Class #: Date: / /200 Location: Facilitator s Name: Facilitator to complete this section: Measurement Key ( ) Check Box for Complete Participant has successfully configured RIP routing using the dynamic protocol. Participant has successfully verified all remote networks and hosts by using the Ping program. Participant has/has not met all requirements of the evaluation. Comments: Facilitator Signature: Date: / /200 70
77 Lab 7.0 Evaluation The Sage Group CCNA Part One Lab 7.0 Written Lab 7 Pages 477 & 478 Participant s Name: Class #: Date: / /200 Location: Facilitator s Name: Facilitator to complete this section: Measurement Key ( ) Check Box for Complete Participant has successfully completed the questions in Lab 7.0 with a score of 70% or higher. Participant has/has not met all requirements of the evaluation. Comments: Facilitator Signature: Date: / /200 71
78 Lab 7.1 Evaluation The Sage Group CCNA Part One Lab 7.1 Configuring & Verifying EIGRP Page 479 Participant s Name: Class #: Date: / /200 Location: Facilitator s Name: Facilitator to complete this section: Measurement Key ( ) Check Box for Complete Participant has successfully configured and verified EIGRP according to the guidelines in Lab 7.1. Participant has/has not met all requirements of the evaluation. Comments: Facilitator Signature: Date: / /200 72
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