WebLearning Cisco Curriculum

Transcription

1 WebLearning Cisco Curriculum Cisco BCMSN: Campus Networks Audience: People who work on the design, administration, and maintenance of campus-sized networks; those working towards Cisco Certified Network Professional, Cisco Certified Design Professional, and Cisco Certified Internetwork Expert qualifications, and anybody interested in multilayer switching and campus network design Prerequisites: Completion of the Cisco ICRC or Cisco ICND SmartCurricula, or possession of the CCNA qualification would be useful; essential are basic knowledge of networking and experience of configuring Cisco routers and switches Course aim: To introduce the campus network and its design, and advantages and hardware considerations associated with the hierarchical model give an overview of campus networks discuss the performance and broadcast issues encountered with this type of network describe the services provided by the campus network model explain and distinguish between switching and routing show an understanding of layer 2, 3, and 4 switching and multilayer switching discuss the hierarchical model and the functions of its layers select the correct hardware for the different layers of the hierarchical model describe how the layers are interconnected, physically and logically give an overview of how redundancy in the campus model can overcome faults in the network Units in Cisco BCMSN: Campus Networks: Components and technologies The campus model Page 1 of 85

2 The hierarchical model Switch blocks Cisco BCMSN: Building the Campus Network Audience: People who work on the design, administration, and maintenance of campus-sized networks; those working towards Cisco Certified Network Professional, Cisco Certified Design Professional, and Cisco Certified Internetwork Expert qualifications, and anybody interested in multilayer switching and campus network design Prerequisites: Completion of the Cisco ICRC or Cisco ICND SmartCurricula, or possession of the CCNA qualification would be useful; essential are basic networking knowledge and experience of configuring Cisco routers and switches Course aim: To discuss and evaluate media technologies used in access, distribution, and core-layer switching, and to describe their basic installation and appropriate configuration give an overview of the bandwidth issues related to campus networks discuss the different media technologies used with access and distribution switches describe how the different media technologies can affect performance and design of the network show an understanding of the recommended implementation for each of the different media technologies identify the physical ports on the switches and set up console connections to both switches configure basic features on both switches using their relative IOS- or Set-based commands, such as IP addresses, port speeds, switch names, and access control verify the connection between the access and distribution switches after their configuration Units in Cisco BCMSN: Building the Campus Network: Media Basic switch configuration Hands-on: Configuring the switch block Page 2 of 85

3 Cisco BCMSN: VLANs Audience: People who work on the design, administration, and maintenance of campus-sized networks, those working towards Cisco Certified Design Professional and Cisco Certified Internetwork Expert qualifications, and anybody interested in multilayer switching and campus network design Prerequisites: Completion of the Cisco ICRC or Cisco ICND SmartCurricula, or possession of the CCNA qualification would be useful; essential are basic knowledge of networking and experience of configuring Cisco routers and switches Course aim: To give the student an understanding of the configuration and operation of VLANs and their management using a domain concept describe VLANS and how they are determined in switched networks discuss the types of VLAN in common use on modern networks give a detailed overview of the links and protocols used to support VLANs configure VLANs on switches discuss the management of VLANs using the VLAN Trunk Protocol and the concept of a management domain describe the modes for switches in a domain and the advertisements used to transmit VLAN information around the domain configure a VTP domain and identify issues which need to be considered before starting configuration show an understanding of the configuration of VTP pruning for the management of domain traffic Units in Cisco BCMSN: VLANs: Defining VLANs Identifying VLANs VLAN Trunk Protocol VTP and trunking configuration VLAN creation and port assignment Page 3 of 85

4 Cisco BCMSN: Bridging and Inter-VLAN Routing Audience: People involved in the design, administration, and maintenance of campussized networks, those working towards Cisco Certified Network Professional, Cisco Certified Design Professional or Cisco Certified Internetwork Expert qualifications, and anybody interested in multilayer switching and campus network design Prerequisites: Completion of the Cisco ICRC or Cisco ICND SmartCurricula, or the CCNA qualification is desirable; essential are basic networking knowledge and experience of configuring Cisco routers and switches Course aim: To describe the use of Spanning-Tree Protocol to produce a stable loopfree environment, and how inter-vlan routing is enabled and configured discuss in detail the operation of the Spanning-Tree Protocol configure the Spanning-Tree Protocol, manually set the root and backup root switches, verify their operation, and adjust port costs and priorities give an overview of the methods used to associate the STP topology with the VLAN configuration describe the operation and benefits of Fast EtherChannel configure Fast EtherChannel on access- and distribution-level switches discuss the operation and configuration of PortFast, UplinkFast, and BackboneFast as methods of reducing the time taken by ports to return to a forwarding state explain inter-vlan communication using route processors or an external router select appropriate route processing hardware for the switch hardware being used configure and verify route processing in a given scenario Units in Cisco BCMSN: Bridging and Inter-VLAN Routing: Spanning trees in VLANs Optimizing Spanning-Tree Protocol Hands-on: Link redundancy Inter-VLAN routing Hands-on: Configuring Inter-VLAN routing Page 4 of 85

5 Cisco BCMSN: Multilayer Switching Audience: People involved in the design, administration, and maintenance of campussized networks, those working towards Cisco Certified Network Professional, Cisco Certified Design Professional or Cisco Certified Internetwork Expert qualifications, and anybody interested in multilayer switching and campus network design Prerequisites: Completion of the Cisco ICRC or Cisco ICND SmartCurricula, or the CCNA qualification will be useful; essential are basic networking knowledge and experience of configuring Cisco routers and switches Course aim: To introduce the concept of multilayer switching and how it is configured for various topologies using internal and external route processors discuss the fundamentals of multilayer switching identify the hardware required for MLS and explain its purpose in the MLS environment configure MLS when using internal or external route processors describe problems which may arise during configuration explain flow masks and how they are implemented monitor and verify the configuration of the MLS environment discuss the operation of MLS when implemented in various topologies Units in Cisco BCMSN: Multilayer Switching: Defining multilayer switching Enabling MLS and flow masks Managing and implementing MLS Hands-on: Configuring MLS Page 5 of 85

6 Cisco BCMSN: Fault-Tolerant Routing Audience: People involved in the design, administration, and maintenance of campussized networks, those working towards Cisco Certified Network Professional, Cisco Certified Design Professional or Cisco Certified Internetwork Expert qualifications, and anybody interested in multilayer switching and campus network design Prerequisites: Completion of the Cisco ICRC or Cisco ICND SmartCurricula, or the CCNA qualification; essential are basic networking knowledge and experience of configuring Cisco routers and switches Course aim: To show the student how HSRP operates and is implemented in a typical campus network, and impart the skills required to configure HSRP discuss the purpose of HSRP describe in detail how HSRP operates identify the commands used to configure HSRP configure and verify the operation of HSRP modify the operation of HSRP in a given network scenario Units in Cisco BCMSN: Fault-Tolerant Routing: Implementing HSRP HSRP configuration Page 6 of 85

7 Cisco BCMSN: IP Multicast Audience: People involved in the design, administration, and maintenance of campussized networks, those working towards Cisco Certified Network Professional, Cisco Certified Design Professional or Cisco Certified Internetwork Expert qualifications, and anybody interested in multilayer switching and campus network design Prerequisites: Completion of the Cisco ICRC or Cisco ICND SmartCurricula, or the CCNA qualification; essential are basic networking knowledge and experience of configuring Cisco routers and switches Course aim: To discuss the addressing and protocols used in managing and distributing multicast traffic on campus-sized networks discuss broadcast, unicast, and multicast traffic and their effects on a campus network identify multicast addresses and their function convert Ethernet addresses into legitimate multicast addresses describe how IGMP v1, IGMP v2, and CGMP operate and are used to manage multicast traffic and control membership of host-to-multicast groups point out the benefits and differences of the three management protocols IGMP v1, IGMP v2, and CGMP give an overview of how multicast routing operates and how distribution trees improve efficiency and avoid routing problems discuss the operation of the multicast routing protocols DVMRP, MOSPF, PIM dense mode, PIM sparse mode, and CBT Units in Cisco BCMSN: IP Multicast: Characteristics and addressing Protocols to manage traffic Routing multicast traffic Cisco BCMSN: Configuring IP Multicast Audience: Professionals involved in the design, administration, and maintenance of campus sized networks; those working towards their Cisco Certified Network Professional (CCNP), Cisco Certified Design Professional (CCDP), and Cisco Certified Internetwork Expert (CCIE) qualifications; anyone interested in multilayer switching and campus network design Page 7 of 85

8 Prerequisites: Completion of the Cisco ICRC or Cisco ICND SmartCurricula; the CCNA qualification; a basic amount of networking knowledge and experience of configuring Cisco routers and switches Course aim: To show how to configure the network for IP multicast and how to configure and implement multicast services and protocols describe the considerations necessary prior to implementing IP multicast list the multicast protocols available and where they are used in the network overview the different modes in which multicasting can operate discuss how multicasting functions when using the different operating modes identify the commands used to implement multicasting show how to enable multicasting in a given campus network scenario discuss the implementation of IGMP and CGMP show how to enable IGMP and CGMP and verify its operation Units in Cisco BCMSN: Configuring IP Multicast: Setting up multicast services Hands-on: Implementing IGMP and CGMP Page 8 of 85

9 Cisco BCMSN: Campus Network Access Control Audience: Professionals involved in the design, administration, and maintenance of campus-sized networks; those working towards the Cisco Certified Network Professional, Cisco Certified Design Professional, and Cisco Certified Internetwork Expert qualifications; anyone interested in multilayer switching and campus network design Prerequisites: Completion of the Cisco ICRC or Cisco ICND SmartCurricula; the CCNA qualification; basic networking knowledge and experience of configuring Cisco routers and switches Course aim: To describe the different types of security and network policy that can be used in the campus network, and how they are implemented on hardware and at the different hierarchical layers discuss the types of security policy that can be implemented in the hierarchical model of the campus network give an overview of the commands used to implement various levels of security for access to switch and router hardware describe port security and how it is used and configured explain the different access layer policy categories show how access lists, extended access lists, and route filtering are used in the distribution layer discuss the security policies that can be used in the core layer of the campus network Units in Microsoft Works 2000: Formulas and Formatting: Implementing access control policies Policies in the hierarchical model Cisco ICND: Internetworking Concepts and Devices Audience: Network administrators responsible for implementing and managing small and medium-sized business networks, network technicians who will install network devices in a small business environment, Cisco channel resellers who are new to Cisco products and services Prerequisites: Familiarity with Cisco's Internetworking Technology Multimedia (ITM) CD-ROM; a working knowledge of networking terminology and topologies, including network protocols, the roles of network devices, and the OSI reference Page 9 of 85

10 model; a knowledge of binary and hexadecimal numbering, while not essential, would be an advantage Course aim: To provide an overview of the Open Systems Interconnection (OSI) model, how Cisco devices operate at the relevant layers, and how to select Cisco products for a given set of network requirements describe the functions and advantages of the OSI model describe the encapsulation and de-encapsulation process as data traffic is exchanged between source and destination devices describe physical layer functionality and how hubs are used in an Ethernet environment describe data-link layer functionality and how switches and bridges are used in an Ethernet environment describe network layer functionality and how routers function at this layer describe transport layer functionality describe how networks can be defined based on user groupings, and discuss the service requirements at the access, distribution, and core layers of the network select appropriate Cisco equipment for a given set of network requirements describe how Cisco's product selection tool can help to find and compare Cisco hardware select backbone and remote access equipment for a given set of network requirements using Cisco's product selection tool Units in Cisco ICND: Internetworking Concepts and Devices: The OSI model Data-flow layers, Network components Course incorporates: Test Page 10 of 85

11 Cisco ICND: Cabling Devices and Switch Configuration Audience: Network administrators responsible for implementing and managing small and medium-sized business networks, network technicians who will install network devices in a small business environment, Cisco channel resellers who are new to Cisco products and services Prerequisites: All previous courses in the Cisco ICND curriculum; familiarity with Cisco's Internetworking Technology Multimedia (ITM) CD-ROM; a working knowledge of networking terminology and topologies, including network protocols, the roles of network devices, and the OSI reference model; a knowledge of binary and hexadecimal numbering, while not essential, would be an advantage Course aim: To provide an overview of the physical layer cabling implementations for LANs and WANs and to describe how to configure a LAN switch using the command line interface (CLI) discuss the LAN specifications for Ethernet and fast Ethernet compare Ethernet media requirements and connectors and differentiate between straight-through and crossover RJ-45 cables discuss the various types of serial connection supported by Cisco routers and differentiate between DTE and DCE implementations discuss the features of the 2503 router and Catalyst 1912 switch explain how to make Ethernet, BRI, serial, and console connections to Cisco routers and Ethernet, as well as console connections to Cisco switches explain how to connect the workgroup router to the console, the workgroup switch, the ISDN network, and the core router describe how to use the IOS, including the startup sequence and the accessing of the different EXEC modes discuss switch startup and the power-on self test, and outline how to access command line mode from user interface mode explain how to use the switch CLI and how to understand help features and console error messages configure an IP address and hostname for a switch, and verify the configuration Units in Cisco ICND: Cabling Devices and Switch Configuration: LAN and WAN implementations Connecting Cisco devices Using the IOS, Configuring the switch Cisco ICND: Router Configuration Basics Audience: Network administrators responsible for implementing and managing small and medium-sized business networks, network technicians who will install network Page 11 of 85

12 devices in a small business environment, Cisco channel resellers who are new to Cisco products and services Prerequisites: All previous courses in the Cisco ICND curriculum; familiarity with Cisco's Internetworking Technology Multimedia (ITM) CD-ROM; a working knowledge of networking terminology and topologies, including network protocols, the roles of network devices, and the OSI reference model; a knowledge of binary and hexadecimal numbering, while not essential, would be an advantage Course aim: To provide on overview of router configuration and verification identify the router startup routine and perform an initial basic configuration using the system configuration dialog log into the router and access user and privileged EXEC modes understand and access context-sensitive and command-syntax help discuss the enhanced editing commands and the manipulation of the history buffer to recall previously entered commands and facilitate command line router configuration using command line interface (CLI) help discuss the router boot sequence, the major internal components of a router, and how the IOS image is found use the Show command to display hardware, memory, and configuration details understand where the various configuration sources are located and explain how to upload, erase, and download the startup configuration using a Trivial File Transfer Protocol (TFTP) server access and recognize various router configuration modes use the relevant commands to set router identification and configure passwords to prevent unauthorized access to the router describe the various commands for basic interface configuration, and configure and verify a serial interface Units in Cisco ICND: Router Configuration Basics: Initial router configuration The command line interface (CLI) Startup and configuration backup Command line router configuration Basic interface configuration Cisco ICND: Device and Configuration Management Audience: Network administrators responsible for implementing and managing small and medium-sized business networks, network technicians who will install network devices in a small business environment, and Cisco channel resellers who are new to Cisco products and services Page 12 of 85

13 Prerequisites: All previous courses in the Cisco ICND curriculum; familiarity with Cisco's Internetworking Technology Multimedia (ITM) CD-ROM; a working knowledge of networking terminology and topologies, including network protocols, the roles of network devices, and the OSI reference model; a knowledge of binary and hexadecimal numbering, while not essential, would be an advantage Course aim: To teach the student how to gather information about neighbor and remote devices using the Cisco Discovery Protocol (CDP) and Telnet and how to manage Cisco IOS software images and configuration files provide an overview of CDP discuss how CDP can be used to gather information about directly connected Cisco devices, workgroup network devices connected to the workgroup switch, and devices directly connected to the workgroup router explain how the Telnet protocol can be used to connect to remote devices open, suspend, and disconnect a Telnet session from the workgroup router to the workgroup switch discuss where configuration files are saved and where they can be loaded from using the relevant commands discuss the alternative sources for IOS software images and the configuration of the router to locate the required image discuss how to create a backup of the software image on a Trivial File Transfer Protocol (TFTP) server and how to copy a new image from the server to the router Units in Cisco ICND: Device and Configuration Management: Cisco Discovery Protocol (CDP) Telnet Configuration management Page 13 of 85

14 Cisco ICND: Catalyst Switching and VLANs Audience: Network administrators responsible for implementing and managing small and medium-sized business networks, network technicians who will install network devices in a small business environment, and Cisco channel resellers who are new to Cisco products and services Prerequisites: All previous courses in the Cisco ICND curriculum; familiarity with Cisco's Internetworking Technology Multimedia (ITM) CD-ROM; a working knowledge of networking terminology and topologies, including network protocols, the roles of network devices, and the OSI reference model; a knowledge of binary and hexadecimal numbering, while not essential, would be an advantage Course aim: To introduce switches and switching operation and teach the student how to configure VLANs on Catalyst switches describe layer-2 operations describe how loops affect bridging and how they are avoided identify the differences between switching and bridging describe the options for configuring a Catalyst 1900en switch understand the different options for port security perform and verify a configuration on a Catalyst switch describe VLAN operation, including trunking, ISL, and VTP concepts understand VLAN configuration perform and verify a VLAN configuration Units in Cisco ICND: Catalyst Switching and VLANs: Layer-2 operations Catalyst switch configuration Network extension with VLANs Page 14 of 85

15 Cisco ICND: TCP/IP Internetworking Audience: Network administrators responsible for implementing and managing small and medium-sized business networks, network technicians who will install network devices in a small business environment, and Cisco channel resellers who are new to Cisco products and services Prerequisites: All previous courses in the Cisco ICND SmartCurriculum; familiarity with Cisco's Internetworking Technology Multimedia (ITM) CD-ROM; a working knowledge of networking terminology and topologies, including network protocols, the roles of network devices, and the OSI reference model; a knowledge of binary and hexadecimal numbering, while not essential, would be an advantage Course aim: To provide an overview of the TCP/IP protocol stack, IP addressing, and the configuration of IP addresses on Cisco devices introduce the TCP/IP protocol suite and explain how it maps to the OSI model describe TCP and UDP features and operation describe some of the protocols that operate at the TCP/IP Internet layer discuss IP addressing and address classes describe how network addresses can be broken into subnets for efficiency describe how to select subnet masks that will provide for a required number of subnets containing a particular number of hosts discuss directed and flooded broadcasts, and use binary notation to determine the subnet number, broadcast address, and host address range convert dotted decimal IP addresses and subnet masks into binary, and calculate the subnet address, broadcast address, and host-address range explain how to configure IP addresses, host names, and DNS lookup on a Cisco device explain how to configure a router for routing between VLANs and routing between WANs Units in Cisco ICND: TCP/IP Internetworking: 1. TCP/IP overview 2. IP addressing 3. Interconnecting IP networks Page 15 of 85

16 Cisco ICND: IP Routing Audience: Network administrators responsible for implementing and managing small and medium-sized business networks, network technicians who will install network devices in a small business environment, and Cisco channel resellers who are new to Cisco products and services Prerequisites: All previous SmartCourses in the Cisco ICND SmartCurriculum; familiarity with Cisco's Internetworking Technology Multimedia (ITM) CD-ROM; a working knowledge of networking terminology and topologies, including network protocols, the roles of network devices, and the OSI reference model; a knowledge of binary and hexadecimal numbering, while not essential, would be an advantage Course aim: To provide an overview of static and dynamic IP routing principles and operation and teach the student how to configure RIP and IGRP describe the process of routing data between a source and a destination explain static routing, default routing, and the Ip route command discuss how routers use routing protocols to dynamically learn routes, and distance vector routing protocols to discover the best path to destinations from each neighbor describe how distance vector routing protocols maintain routing information and combat routing loops outline how routing loop avoidance techniques can work together in more complex network designs discuss link-state and hybrid routing protocols describe router and network configuration commands and the configuration tasks required to configure a dynamic routing protocol explain classless routing and the Ip classless configuration command outline the function, configuration, and verification of RIP and IGRP enable RIP and IGRP on a workgroup router Units in Cisco ICND: IP Routing: Routing overview Distance vector routing Link-state and classless routing Routing Information Protocol (RIP) Interior Gateway Routing Protocol (IGRP) Page 16 of 85

17 Cisco ICND: IP Access Lists Audience: Network administrators responsible for implementing and managing small and medium-sized business networks, network technicians who will install network devices in a small business environment, and Cisco channel resellers who are new to Cisco products and services Prerequisites: All previous SmartCourses in the Cisco ICND SmartCurriculum; familiarity with Cisco's Internetworking Technology Multimedia (ITM) CD-ROM; a working knowledge of networking terminology and topologies, including network protocols, the roles of network devices, and the OSI reference model; a knowledge of binary and hexadecimal numbering, while not essential, would be an advantage Course aim: To provide an overview of the features, applications, and configuration of IP access lists discuss access lists, their applications, and their role in denying and permitting packets at the router interfaces identify the commands used in access list configuration identify the number ranges used to define access list types explain how to use wildcard masking to match a specific host, or range of hosts, for access list operations discuss how to control virtual terminal access to a router discuss the basic principles of IP access list configuration explain the configuration and verification of standard, extended, and named IP access lists describe how to create an extended IP access list to block Telnet traffic into the workgroup LAN describe how to create an extended IP access list to block HTTP traffic from the workgroup PC to the core server Units in Cisco ICND: IP Access Lists: Introduction to access lists Implementing IP access lists Configuring IP access lists Page 17 of 85

18 Cisco ICND: IPX Audience: Network administrators responsible for implementing and managing small and medium-sized business networks, network technicians who will install network devices in a small business environment, and Cisco channel resellers who are new to Cisco products and services Prerequisites: All previous courses in the Cisco ICND curriculum; familiarity with Cisco's Internetworking Technology Multimedia (ITM) CD-ROM; a working knowledge of networking terminology and topologies, including network protocols, the roles of network devices, and the OSI reference model; though not essential, a knowledge of binary and hexadecimal numbering would be an advantage Course aim: To provide an overview of the Novell IPX protocol suite, in particular how it operates using Cisco IOS configurations discuss Novell NetWare's operation, encapsulation, protocol stack, and IPX addressing determine the IPX network address and encapsulation types for router interfaces, given the required neighbor router details discuss the features and operation of IPX RIP, SAP, and GNS identify the global and interface configuration commands that enable IPX routing use monitoring and troubleshooting commands to verify IPX operation configure Novell IPX on the workgroup router and establish IPX connectivity to the core router discuss the key concepts behind IPX access lists, as well as the commands used in their configuration describe the commands used to configure SAP filters create IPX access lists to filter file and print services on WAN links create an IPX access list to block certain SAP advertisements from the core router Units in Cisco ICND: IPX: IPX overview IPX configuration IPX access lists Page 18 of 85

19 Cisco ICND: Serial and Frame Relay Connections Audience: Network administrators responsible for implementing and managing small and medium-sized business networks, network technicians who will install network devices in a small business environment, and Cisco channel resellers who are new to Cisco products and services Prerequisites: All previous SmartCourses in the Cisco ICND SmartCurriculum; familiarity with Cisco's Internetworking Technology Multimedia (ITM) CD-ROM; a working knowledge of networking terminology and topologies, including network protocols, the roles of network devices, and the OSI reference model; a knowledge of binary and hexadecimal numbering, while not essential, would be an advantage Course aim: To provide an overview of wide area networking, as well as High-level Data Link Control (HDLC), Point-to-Point Protocol (PPP), and Frame Relay encapsulations describe different WAN connection types and typical WAN encapsulation protocols such as HDLC and PPP understand the PPP protocol and its two authentication protocols, PAP and CHAP explain PPP encapsulation configuration, authentication configuration using PAP and CHAP, and the commands used to verify operation provide an overview of Frame Relay describe how a permanent virtual circuit (PVC) is defined and how it operates explain how Frame Relay uses Inverse ARP to dynamically map network addresses to data-link connection identifiers (DLCIs) and how the Local Management Interface (LMI) extends basic Frame Relay describe the commands used to configure Frame Relay using dynamic and static address-to-dlci mapping discuss the Show and Debug commands used to verify and monitor various aspects of Frame Relay operation outline the various ways to interconnect multiple remote sites using Frame Relay and explain how subinterfaces are used to resolve split horizon issues describe the commands used to configure point-to-point and multipoint Frame Relay subinterfaces Units in Cisco ICND: Serial and Frame Relay Connections: Serial point-to-point connections Introduction to Frame Relay Frame Relay subinterfaces Cisco ICND: ISDN Connections Page 19 of 85

20 Audience: Network administrators responsible for implementing and managing small and medium-sized business networks, network technicians who will install network devices in a small business environment, and Cisco channel resellers who are new to Cisco products and services Prerequisites: All previous courses in the Cisco ICND curriculum; familiarity with Cisco's Internetworking Technology Multimedia (ITM) CD-ROM; a working knowledge of networking terminology and topologies, including network protocols, the roles of network devices, and the Open Systems Interconnection (OSI) reference model; though not essential, a knowledge of binary and hexadecimal numbering would be an advantage Course aim: To provide an overview of Integrated Services Digital Network (ISDN) and describe how to configure an ISDN basic rate interface (BRI) connection for legacy dial-on-demand routing (DDR) provide an overview of ISDN standards and access options describe the hardware functions and connection specifications for ISDN identify ISDN functional components and reference points describe Cisco BRI interfaces, ISDN switch types, and the Switch-type and SPID configuration commands describe the features, applications, and operation of DDR discuss the DDR configuration tasks for enabling a legacy DDR connection explain the commands used for DDR and ISDN verification and troubleshooting configure an ISDN BRI connection on the workgroup router for legacy DDR connectivity to the core network Units in Cisco ICND: ISDN Connections: Introduction to ISDN Dial-on-demand routing (DDR) Page 20 of 85

21 Cisco ICND: Internetworking Overview I Audience: Network administrators and technicians who configure and support multiprotocol internetworks Prerequisites: A basic knowledge of data-networking technologies Course aim: To introduce the student to the layered network model identify why the computer industry uses a three-layer model identify the functions of each layer of the OSI model explain what is meant by encapsulation describe common networking technologies Units in Cisco ICND: Internetworking Overview I: Introducing internetworking The OSI model Common technologies - topologies Course incorporates: Test Cisco ICND: Internetworking Overview II Audience: Network administrators and technicians who configure and support multiprotocol internetworks Prerequisites: The preceding course in this curriculum, Cisco ICND: Internetworking Overview I Course aim: To introduce the student to routing technologies describe some common networking protocols explain routing components describe the two basic activities of routers - path determination and switching describe how routers use network addressing differentiate between routed and routing protocols explain static and dynamic routing Page 21 of 85

22 Units in Cisco ICND: Internetworking Overview II: Common technologies - protocols Routing basics Routing algorithms Course incorporates: Test Cisco CIT: Troubleshooting Methodology and Targets Audience: Network system analysts and maintenance personnel responsible for troubleshooting network problems, and anyone working towards the Cisco Certified Network Professional qualification Prerequisites: Completion of previous courses in this SmartCurriculum, and familiarity with the Cisco ITM SmartCurriculum or the Cisco Internetworking Technology Multimedia (ITM) CD-ROM; completion of Cisco's ICND or ICRC, ACRC, BCRAN and CLSC or BCMSN courses or alternatively the SmartCurricula Cisco ICND or Cisco ICRC, Cisco ACRC, and Cisco BCRAN together with Cisco's instructor-led CLSC or BCMSN courses; and a detailed knowledge of LAN switch and Fast Ethernet Course aim: To provide networking professionals with information on troubleshooting tools and a systematic model for troubleshooting Cisco routers and Catalyst switches outline some of the tools available for troubleshooting Cisco routers and switches describe the general resources available with Cisco Connection Online describe how Cisco Connection Online assists with correcting problems understand the need for systematic troubleshooting methodology describe in detail Cisco's recommended problem-solving model use the problem-solving model understand the requirement for data-link troubleshooting targets understand how the Cisco Discovery Protocol is used to identify data-link troubleshooting targets detail the information gathered using various show interface options demonstrate the connection sequence for TCP, Novell, and AppleTalk Units in Cisco CIT: Troubleshooting Methodology and Targets: Troubleshooting support resources Troubleshooting methods Identifying troubleshooting targets Page 22 of 85

23 Cisco CIT: Applying Cisco Troubleshooting Tools Audience: Network system analysts and maintenance personnel responsible for troubleshooting network problems, and anyone working towards the Cisco Certified Network Professional qualification Prerequisites: Completion of previous courses in the Cisco CIT SmartCurriculum; familiarity with the Cisco ITM SmartCurriculum or the Cisco Internetworking Technology Multimedia (ITM) CD-ROM; the SmartCurricula Cisco ICND or Cisco ICRC, Cisco ACRC, and Cisco BCRAN, or Cisco's corresponding courses; Cisco's instructor-led CLSC or BCMSN courses; and a detailed knowledge of LAN switch and Fast Ethernet Course aim: To understand routing and switching processes and explain how to prove connectivity and get assistance if required describe Cisco routing and switching processes discuss what happens during switch initialization explain the flow of packets in a router outline the different switching processes employed by routers understand the function of the debug command explain the different logging commands and how associated error messages are displayed describe the functionality of the ping command and the value-added facilities of the extended ping command describe how to use the trace and extended trace commands for troubleshooting connection problems explain information required by Cisco Technical Support understand the relevance of gathering buffer and queue information Units in Cisco CIT: Applying Cisco Troubleshooting Tools: Routing and switching processes Debug and error message logging Confirming connectivity Information for Cisco Technical Support Page 23 of 85

24 Cisco CIT: Diagnosing and Correcting Campus Problems Audience: Network system analysts and maintenance personnel responsible for troubleshooting network problems; anyone working towards the Cisco Certified Network Professional qualification Prerequisites: All preceding SmartCourses in the Cisco: Internetwork Troubleshooting (CIT) SmartCurriculum; familiarity with the Cisco: Internetworking Technologies Multimedia (ITM) SmartCurriculum or the Cisco Internetworking Technology Multimedia (ITM) CD-ROM; the SmartCurricula Cisco: Interconnecting Cisco Network Devices (ICND) or Cisco IOS 11.3: ICRC, Cisco IOS 11.3: ACRC, and Cisco: Building Cisco Remote Access Networks (BCRAN), or Cisco's corresponding courses; Cisco's instructor-led CLSC or BCMSN courses; a detailed knowledge of LAN switch and Fast Ethernet Course aim: To provide networking professionals with information on troubleshooting tools and a systematic model for troubleshooting Cisco routers and Catalyst switches explain the main commands used for troubleshooting Campus TCP/IP problems describe how to isolate problems in TCP/IP networks discuss how to isolate problems in Windows NT and Windows 9x TCP/IP networks explain symptoms and how to associate them with the problems that may appear in a TCP/IP network outline symptoms and how to associate them with the problems that may appear in a Windows NT or Windows 9x network troubleshoot TCP/IP on Windows NT and Windows 9x networks Units in Cisco CIT: Diagnosing and Correcting Campus Problems: Campus TCP/IP problems TCP/IP symptoms and problems Hands-on: Troubleshooting TCP/IP Page 24 of 85

25 Cisco CIT: Diagnosing and Correcting Catalyst Problems Audience: Network system analysts and maintenance personnel responsible for troubleshooting network problems, and anyone working toward the Cisco Certified Network Professional qualification Prerequisites: All preceding SmartCourses in the Cisco: Internetwork Troubleshooting (CIT) SmartCurriculum; familiarity with the Cisco: Internetworking Technologies Multimedia (ITM) SmartCurriculum or the Cisco Internetworking Technology Multimedia (ITM) CD-ROM; the SmartCurricula Cisco: Interconnecting Cisco Network Devices (ICND) or Cisco IOS 11.3: ICRC, Cisco IOS 11.3: ACRC, and Cisco: Building Cisco Remote Access Networks (BCRAN), or Cisco's corresponding courses; Cisco's instructor-led CLSC or BCMSN courses; a detailed knowledge of LAN switch and Fast Ethernet. Course aim: To provide networking professionals with information on troubleshooting tools and a systematic model for troubleshooting Cisco routers and Catalyst switches list and explain some of the tools available for troubleshooting Catalyst-switched networks explain the internal architecture of the Catalyst 5000 series briefly describe bridging, switching, and spanning-tree concepts describe frame tagging with Inter-Switch Link (ISL), and the encapsulation of frames for ISL and VLANs explain troubleshooting of ISL and VTP for the Catalyst 5000 series explain how ping and Cisco Discovery Protocol (CDP) are used to test LAN connectivity outline the commands used for troubleshooting system settings explain the commands used for troubleshooting switch configuration describe how the Switched Port Analyzer (SPAN) function and the show spantree, show trunk, and syslog commands are used as diagnostic tools describe how to isolate and diagnose problems that may appear in a switched network Units in Cisco CIT: Diagnosing and Correcting Catalyst Problems: Catalyst 5000 operation Troubleshooting trunk links Catalyst 5000 troubleshooting tools Catalyst symptoms and problems Page 25 of 85

26 Cisco CIT: Troubleshooting VLANs on Routers and Switches Audience: Network system analysts and maintenance personnel responsible for troubleshooting network problems, and anyone working towards the Cisco Certified Network Professional qualification Prerequisites: All preceding SmartCourses in the Cisco: Internetwork Troubleshooting (CIT) SmartCurriculum; familiarity with the Cisco: Internetworking Technologies Multimedia (ITM) SmartCurriculum or the Cisco Internetworking Technology Multimedia (ITM) CD-ROM; the SmartCurricula Cisco: Interconnecting Cisco Network Devices (ICND) or Cisco IOS 11.3: ICRC, Cisco IOS 11.3: ACRC, and Cisco: Building Cisco Remote Access Networks (BCRAN), or Cisco's corresponding courses; Cisco's instructor-led CLSC or BCMSN courses; a detailed knowledge of LAN switch and Fast Ethernet Course aim: To provide the student with information on troubleshooting tools and a systematic model for troubleshooting Cisco routers and Catalyst switches explain where routers and switches fit in a VLAN explain VLAN switching, translation, and routing discuss the importance of Cisco IOS configuration when troubleshooting VLANs describe how VLAN design and configuration affect VLAN operation list and explain the show commands used in VLAN troubleshooting list and explain the debug commands used in VLAN troubleshooting isolate problems in router/switch VLAN networks understand and diagnose symptoms in router/switch VLAN networks Units in Cisco CIT: Troubleshooting VLANs on Routers and Switches: VLAN switching and routing VLAN diagnostic tools VLAN symptoms and problems Page 26 of 85

27 Cisco CIT: Diagnosing and Correcting WAN Problems Audience: Network system analysts and maintenance personnel responsible for troubleshooting network problems, and anyone working towards the Cisco Certified Network Professional qualification Prerequisites: All preceding SmartCourses in the Cisco: Internetwork Troubleshooting (CIT) SmartCurriculum; familiarity with the Cisco: Internetworking Technologies Multimedia (ITM) SmartCurriculum or the Cisco Internetworking Technology Multimedia (ITM) CD-ROM; the SmartCurricula Cisco: Interconnecting Cisco Network Devices (ICND) or Cisco IOS 11.3: ICRC, Cisco IOS 11.3: ACRC, and Cisco: Building Cisco Remote Access Networks (BCRAN), or Cisco's corresponding courses; Cisco's instructor-led CLSC or BCMSN courses; a detailed knowledge of LAN switch and Fast Ethernet Course aim: To provide networking professionals with information on troubleshooting tools and a systematic model for troubleshooting Cisco routers and Catalyst switches outline the main show commands used in troubleshooting Frame Relay WANs explain how to test layer 2 connectivity for Frame Relay WAN connections list and explain the main debug commands used for troubleshooting Frame Relay WANs isolate Frame Relay WAN problems and understand their associated symptoms outline the main show commands used in troubleshooting ISDN BRI describe how to troubleshoot the physical layer for ISDN BRI list and describe debug commands used in troubleshooting ISDN BRI describe how to troubleshoot layer 2 protocols including PPP CHAP authentication for ISDN BRI describe how to troubleshoot layer 3 for ISDN BRI isolate and diagnose ISDN BRI problems Units in Cisco CIT: Diagnosing and Correcting WAN Problems: WAN and Frame Relay diagnostic tools Troubleshooting Frame Relay WANs ISDN BRI diagnostic tools Troubleshooting ISDN layers 2 and 3 Troubleshooting ISDN BRI WANs Page 27 of 85

28 Cisco CIT: Diagnosing and Correcting Novell and AppleTalk Problems Audience: Network system analysts and maintenance personnel responsible for troubleshooting network problems, and anyone working towards the Cisco Certified Network Professional qualification Prerequisites: All preceding SmartCourses in the Cisco: Internetwork Troubleshooting (CIT) SmartCurriculum; familiarity with the Cisco: Internetworking Technologies Multimedia (ITM) SmartCurriculum or the Cisco Internetworking Technology Multimedia (ITM) CD-ROM; the SmartCurricula Cisco: Interconnecting Cisco Network Devices (ICND) or Cisco IOS 11.3: ICRC, Cisco IOS 11.3: ACRC, and Cisco: Building Cisco Remote Access Networks (BCRAN), or Cisco's corresponding courses; Cisco's instructor-led CLSC or BCMSN courses; a detailed knowledge of LAN switch and Fast Ethernet Course aim: To provide networking professionals with information on troubleshooting tools and a systematic model for troubleshooting Novell NetWare and AppleTalk networks that use Cisco technology describe the commands generally used for troubleshooting campus NetWare problems describe how to isolate problems in NetWare networks explain symptoms and the likely associated problems in a NetWare network apply a systematic approach to solving NetWare internetworking problems describe the commands generally used for troubleshooting campus AppleTalk problems explain symptoms and the likely associated problems in an AppleTalk network apply a systematic approach to solving AppleTalk internetworking problems Units in Cisco CIT: Diagnosing and Correcting Novell and AppleTalk Problems: Correcting Novell networking problems Correcting AppleTalk problems Hands-on: Troubleshooting AppleTalk Page 28 of 85

29 Cisco IMCR: Fundamentals of Cisco Router Configuration Audience: Technicians, support analysts, and maintenance managers with responsibility for both network analysis, and for installation, troubleshooting, maintenance, and repair of Cisco router products Prerequisites: The Cisco IOS 11.3: ICRC curriculum; a working knowledge of basic networking concepts, terminology, standards, and network components Course aim: To provide an overview of the Cisco router family, router installation and startup, and basic router commands describe Cisco router products, their physical characteristics, interfaces, and media support identify the Cisco IOS modes of operation explain how to configure a router manually, using the Setup dialog, and from a TFTP server outline how to modify the virtual configuration register and recover a lost enable password describe the configuration of Flash memory copy a software image from a TFTP server and configure for use discuss how to configure a router as a TFTP server to serve Flash memory Units in Cisco IMCR: Fundamentals of Cisco Router Configuration: Architecture and products Configuration basics Configuring from the network Cisco IMCR: Installation and Maintenance Procedures Audience: Technicians, support analysts, and managers directly responsible for installation, troubleshooting, and maintenance of Cisco router products Prerequisites: The Cisco IOS 11.3: ICRC curriculum, and the previous course in this curriculum; a working knowledge of basic networking concepts, terminology, standards, and network components Page 29 of 85

30 Course aim: To provide an overview of installation and troubleshooting procedures for the Cisco router family describe the virtual configuration register, its purpose, how it functions, and how to configure it access and use ROM monitor recover a lost enable password install software images in, configure, and use onboard Flash memory install and use PCMCIA Flash describe the preinstallation tasks for Cisco routers explain the various chassis mounting options identify and connect the relevant network cables logically troubleshoot the router and its subsytems troubleshoot the router modules, cables, and connections Units in Cisco IMCR: Installation and Maintenance Procedures: The virtual configuration register Flash memory Installing and troubleshooting Page 30 of 85

31 Cisco IMCR: The 2500 and 3600 Series Audience: Technicians, support analysts, and maintenance managers with responsibility for installation, troubleshooting, and maintenance of Cisco router products Prerequisites: The Cisco IOS 11.3: ICRC curriculum and the previous courses in this curriculum; a working knowledge of basic networking concepts, terminology, standards, and network components Course aim: To provide an overview of the installation and troubleshooting procedures for the Cisco 2500 and 3600 series explain how to install and maintain the 2500 series discuss the features and specifications of the 3600 series explain how to install the 3600 chassis, modules, and interface cards outline how to configure memory and troubleshoot the 3600 series Units in Cisco IOS 11.3: Scalable Internetworking: The 2500 series Overview of the 3600 series Installing the 3600 series 3600 memory and troubleshooting Page 31 of 85