Trends and Best Practices from Digital Experience projects around the world

Transcription

1 Trends and Best Practices from Digital Experience projects around the world Juni 2017 IBM Labor Böblingen 1

2 Agenda Recent sample service projects Project Planning Architecture Versions and Maintenance Testing Performance 2

3 Recent sample service projects Projects around v the world 3 Footer 6/22/2017

4 Worldwide Retail company WCM 8.5 based site Several million pieces of content Each Country has a copy of a site with custom config all stored in WCM for easy adjustment Multi-Lingual Projects with up to 1000 content items Akamai deployment for high performance across the world Biggest WCM project in the world with several thousand new content items every week Lessons: Consider frequent WCM maintenance, Do Templates right, Performance improvements in recent CFs (CF13) 4

5 US business insurance agency Agent Portals Lightweight script portlets Docker containers WCM content as a service via REST Microservice environment Log Analytics + Modern Application performance monitoring Lessons: Farming with switch of lines, Manage complexity with Log Analytics and real time performance monitoring and dynamic scaling 5

6 Canadian business insurance External user Portal Angular based theme and script portlets Dynamic grid to resize apps on the pages Multiple virtual portals migrated legacy Portal on a separate virtual Portal transitioning Lessons: Angular performance optiomization rules still apply 6

7 Global entertainment company Watson Content Hub leveraged Event and performance information stored and managed in WCH Custom solution to pull and store information from existing system Business users leverage WCH to update and mopify events Various apps like web site and mobile app retrieve data Lessons: Efficient use of APIs, Planning of content model representation 7

8 Project Planning Agility v 8 Footer 6/22/2017

9 Project Planning Gradual Rollout, Pilot approach Iterative Planning Iterative Delivery So lu tio n Startu p Per Iteration Per Release So lu tio n Ou tlin e M acro D esig n M icro D esig n B u ild C ycle T estin g D ep lo ymen t M ain ten an ce Imp lemen tatio n Su p p o rt So lu tio n C lo se 9

10 Project Planning Roadmap Backup planning Change History Continuous Deployment and Delivery -> Build Pipeline Sizing Performance Testing Mobile & Analytics & Social requirements NFRs 24*7, Accessibility, Multi-Lingual 10

11 Architecture Development Trends v Architecture Trends 11 Footer 6/22/2017

12 Trends Development Script Portlet Client side coding, libraries, and frameworks Mix Legacy and new UI technologies Managed Pages and Projects for the Business Continuous Delivery and Deployment Responsive / Reactive UI Mobile Apps WCM in the theme Automated testing as part of development lifecycle 12

13 Dev Build Test Deploy Continuous Delivery Pipeline Ops

14 Dev Build Test Deploy Fast, low risk releases Continuous Delivery Pipeline Ops Lower costs Higher quality Better products

15 Dev Build Test Deploy Continuous Delivery Pipeline Ops Increase feature readiness Environments all become production-like Quicker feedback

16 Trends Architecture Virtualization VMWare, PureApps, Docker,... WCM on every page Cloud DX or Amazon or... Analytics -> Tealeaf Content Delivery Caching Content as a service Inline Editing with JS Editors Friendly URLs Multi Cluster High Availability / Farming 16

17 Trends Architecture SAML SSO Front and Back OpenAuth/ID Commerce Integrations Social Integrations Bluemix / Watson Integration / Internet of Things Watson Content Hub Integration 17

18 High Availability 18

19 Farming 19

20 Recent features JDK 8 support (8.5 CF12) Docker support Commerce DDC integration (Catalog) Connections 5.5 support Textbox.io editor in the box (CF11) WCM portlet extensions Mirror Syndication (CF9) Script Portlet in the Box (CF9), Site Manager in the box (CF8) Friendly URLs Digital Experience v9

21 Log Analysis ELK Stack Splunk Graylog IBM Log Analytics Packaged as Docker container 21

22 Versions and Maintenance Keep it fresh! v 22 Footer 6/22/2017

23 Digtal Experience Developer Blog from IBM product team Download samples Current technical articles Forum Q&A 23

24 Recent articles Version 9 install, configuration, WCH integration Leveraging Docker with Digital Experience Generate Portal themes from Wordpress Themes Leveraging Google OpenID connect with Digital Experience Creating Maps with Google Static API and IBM Web Content Manager Adding Bootstrap to a Portal Theme Leveraging the Power of Web Content Manager Within a Portal Theme

25 Digital Experience Admin and Performance Blog: Samples, Tips and Tricks, Best Practices 25

26 And Here is What We ve Done 26

27 Continous Delivery Resource Aggregation for portlets Renditions Syndication Mirror mode Content as a Service Render content as JSON, XML, MobileFirst support Script portlet in CF Theme Editor + Simple Theme WAS 9 Content Hub Integration 27

28 Continuous Delivery 28 AVP Expert Call Series

29 IBM WebSphere Portal and Web Content Manager V9 CF14 * Continuous Feature Release Update supports DX V9 and 8.5 platforms Upgrade managed as CF from WebSphere Portal and Web Content Manager 8.5 (CF13) and 9 Updated technical documentation for Social Rendering/DDC and Connections integration (blogs/blog comments) WCM performance enhancements Web Application Bridge improvements Additional Software fixes Update Key Supporting Programs Connections V 6 MobileFirst V8 * IBM s statements regarding its plans, directions, and intent are subject to change or withdrawal without notice at IBM s sole discretion. Information regarding potential future products is intended to outline our general product direction and it should not be relied on in making a purchasing decision. The information mentioned regarding potential future products is not a commitment, promise, or legal obligation to deliver any material, code or functionality. Information about potential future products may not be incorporated into any contract. The development, release, and timing of any future features or functionality described for our products remains at our sole discretion. Performance is based on measurements and projections using standard IBM benchmarks in a controlled environment. The actual throughput or performance that any user will experience will vary depending upon many factors, including considerations such as the amount of multiprogramming in the user s job stream, the I/O configuration, the storage configuration, and the workload processed. Therefore, no assurance can be given that an individual user will achieve results similar to those stated here. 29 AVP Expert Call Series

30 Welcome to version 9! Shipped December 2016 Hybrid Solution Integration support with IBM Watson Content Hub Update Key Supporting Programs WebSphere Application Server (WAS) ND & WAS ND 9 for WebSphere Portal Server JDK 8, Microsoft SQL Server 2016 DB * IBM Security Directory Server 6.4 * Integration with other tools WebSphere Commerce components for Digital Experience

31 Goals Easy to upgrade from 8.5 following the continuous delivery model of the CFs Close compatibility with 8.5 to have next to no code changes for customers Performance optimizations with WAS 9 and JDK 8 J2EE7 features in WAS 9 like Web Sockets Hybrid model via Integration with Watson Content Hub Cloud Native run on premise, run on a cloud, run in Docker All features delivered with 8.5 CFs are integrated Examples: Simple theme, Search optimizations, Javascript Editor,

32 WebSphere Application Server 9 J2EE version 7 Java API for JSON Processing (JSON-P) 1.0, Java API for WebSocket 1.1, Servlet 3.1, Only supports Java JDK 8 up Lambda expression support, virtual extension methods, a more understandable date and time API, and improved security, 32 AVP Expert Call Series

33 Migration Plan for sufficient time Keep old and new side by side Migrate once, stage everywhere Migrated system does not match a freshly installed system If only using Portal consider migration via XMLAccess (limited support) If only using WCM consider cross version syndication (limited support) Migrate and then start leveraging new features in a second step Migration to v9 via install on top of

34 Testing v 34 Footer 6/22/2017

35 Testing What to test: Functionality: Portlets, Themes/Skins, Web Content Manager Authoring and Rendering, Backend Integration Staging to Production process Deployment Performance / Load Security / Penetration High Availability (if needed) Backup/Restore Different Browsers Devices / Mobile / Native Apps Analytic Tracking Exception / Error free log files 35

36 Testing How to test: Unit tests by developers Manual tests test team Automation: Rational Function Tester, Silk, - test team and automation team Load/Stress Tests with tools (HP LoadRunner, Rational Performance Tester, Apache JMeter,...) Verify your staging to production process is bullet-proof Make sure that you test realistically number of users, different use cases, realistic data, realistic backends Assume that if you do not test it, it will not work! 36

37 Performance Need for speed v 37 Footer 6/22/2017

38 Challenges 38 Rarely product challenges Number of items in projects Issues with WCM design Missing WCM maintenance Virtualization issues Still missing tuning Backend calls Still client side overload Insufficient testing Insufficient monitoring and alerting

39 Challenges - Cloud Softlayer (or other cloud) resource sharing Connections back to the customer Network Testing limitations Need for CDNs? 39

40 (New) Tools AppDynamics New Relic IBM APM Google PageSpeed Sitespeed.io Webpagetest IBM

41 Caching!!! 41

42 Begin your 30-day free trial of Watson Content Hub today 42 Amplify Watson 2017 Customer Engagement

43 Vielen Dank! Was Sie interessieren könnte: Migration auf V9 "Trends and Best Practices" WCH JumpStart #1 & #2 Docker Thomas Hurek, Watson Content Hub Frontend Squad Lead 43 Footer 6/22/2017