Mastersizer CFR Part 11 User Guide
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1 Mastersizer CFR Part 11 User Guide Abstract This document provides details on how to use the 21 CFR Part 11 features provided for the Malvern Mastersizer 3000 software. Assumptions This document is intended to be read by Mastersizer 3000 system administrators. Administrators are defined as people responsible for the security and 21 CFR Part 11 compliance of the instrument. Knowledge of the Windows operating system is assumed along with some familiarity with the instrument software is also assumed. In order to allow the 21CFR11 features to be configured correct, the software must be installed in accordance with the guidance provided by the Software Update Notification document contained on the software CD-ROM. The 21CFR11 feature key has been installed. The features described here relate to Mastersizer 3000 v1.10 or higher software. Details of software updates can be found in the Software Update Notification document. Software Security The Mastersizer 3000 software can be secured using the Malvern Access Configurator (MAC) application. This allows Windows users and groups to be assigned to Mastersizer 3000 roles. These roles can be defined by the system administrator. The MAC application is provided on the Mastersizer 3000 software CD- ROM. It needs to be installed as a separate, stand-alone component. Please refer to the Software Update Notification document for the Mastersizer 3000 software regarding the installation of the MAC. The MAC help file provides a functional description of the applications capabilities. Technical Note MRK1828 provides a step by step guide to configuring a security system within the MAC, and describes the process of exporting security settings to other applications. The Mastersizer 3000 user guide describes how security is enabled for each instance of the Mastersizer software, guidance which is also repeated within the document. Figure 1: An example of user selection for a role within the MAC application. The user list is obtained from the Windows network upon which the software is installed. Setting up users The way in which users and groups are defined for the Mastersizer 3000 application has changed compared to the approach used in previous Malvern applications. In the past, administrators had to set up users and passwords for each installation of the Malvern software. Although this provided the ability to precisely configure the software security system for each installation, it also made it very difficult to share the security configuration between different Malvern systems installed on 1
2 the same network or within the same company. In order to allow access permissions to be shared between systems, the MAC utility now relies on the local Windows security system to provide authentication of user names and passwords (figure 1). Control of these is therefore provided as part of the standard IT policies applied at each customer site. For this reason, the Mastersizer 3000 software and the MAC do not provide specific features relating to user and password. maintenance, as these are provided by the Windows operating system. The advantage of this approach is that the roles accessible by different users can be set up once, and then applied to any Mastersizer 3000 installation running on the same network. Role Definitions The MAC application allows different roles to be defined for users of the Mastersizer 3000 software (figure 2). Roles are constituted by sets of permissions to perform functions. By grouping permissions to perform functions into logical role types it is then possible to then create intricate layers of security control within the system. For example, all those users having the "Basic User" role might be able to run, but not edit records. Similarly an "Intern" role might be able to access reports, but not run. The way roles can are defined is very flexible. Administrators can define very simple roles, within which the members only have limited software access. However, it is also possible to assign roles as being members of other roles. For instance, an Advanced User might have a set of specific high-level permissions that have been individually assigned, yet they still need to be able to perform the functions of a Basic User. In this case it is easier to assign all Basic User permissions to the Advanced User role by making the Advanced User "a member of" the Basic User role (figure 3). Figure 2: Roles within the Malvern Access Configurator application. Figure 3: Role structures. This saves time in structuring your security hierarchy and also makes it easier to keep lists of permissions for a role up to date (i.e. you only need amend the core role that holds those functions, in this example the Basic User role, to know that the Advanced is also up to date). Figure 4: Setting the role validity period. Role Validity The period of time over which a role is active can be set within the MAC application (figure 4). This enables 2
3 roles to be created for short time periods if required, for instance to allow the completion of a specific project by a group of users. Role Permissions The Mastersizer 3000 user actions associated with each role can be configured to provide the level of access required (figure 5). Permissions are grouped into the following sets: Reports: Permissions relating to the creation, editing and printing of reports. SOP: Permissions relating to the export and reviewing of SOP settings. SOP Editor: Permissions relating to the creation of SOPs. s: Permissions relating to the creation, editing and deletion of measurement files and records. initiation: Permissions relating to the process of making using either SOPs or the system s manual measurement mode. Auditing: Permissions relating to the review of the system and measurement file audits. Macro: Permissions relating to the creation and running of macros. Accessories: Permissions relating to the control of dispersants. Scripting: Access control to the script engine within the MS3000 software, as required for Malvern service engineers. Engineering: Access control for the engineering functions within the software, as required by Malvern service engineers. Data Export: Permissions relating to the set up and use of data export templates. Data base: Access control for the database of material and dispersant properties stored within the Mastersizer 3000 software. Figure 5: Permissions set for a role created for the Mastersizer 3000 system. Record View: Permissions relating to the configuration of the record view. Operational Qualification Procedures (OQ): permissions relating to the generation of OQ certificates within the software. Figure 6: Assigning users and groups to a role. Electronic Signatures: permissions relating to the use of the electronic signatures functions available using the 21CRFR Part 11 feature key. Administrators can set the validity period for each permission assigned to a role. A complete list of permissions, which can be used in setting up roles for the Mastersizer 3000 software, is provided in the appendix of this document. 3
4 Role Members The final part of configuring the Mastersizer 3000 security system is to assign different users to each of the roles which have been defined within the MAC application. The list of available users is obtained from the local Windows network. The MAC application is able to assign either specific users or user groups to each role. In addition, a validity period can be set, defining the period of time over which each user or group has access to the capabilities of the role which is being configured (figure 6). Figure 7: Assigning roles within the MAC application. Figure 8: Application selection within the MAC interface. In this example, it is the MAC application itself which has been selected. Access control can then be set for the different roles listed. In addition to allowing different Windows users and groups to be assigned access to a role, it is also possible to assign the permissions of a given role to other roles within the MAC application. This is configured using the Has These Member Roles tab within the Role Detail setup dialogue (figure 6). All roles listed within this tab will inherit the role s permissions. In addition, it is possible for a role to obtain permissions from another role which is already defined within the MAC application. This is configured using the Is A Member Of tab within the Role Detail setup dialogue (figure 6). The role being configured will inherit permissions from any role listed within this tab. An example of this is shown in figure 7: here the Power User role has been set-up to inherit all of the permissions associated with the QC User role. Auditing security set-up Depending on your local validation requirements, it may be necessary to control access to the MAC application, and also audit any changes applied to the security configuration for the Mastersizer 3000 software. Full details of how this is achieved are provided in TBxxxxx. Figure 9: MAC application audit trail example. Access control for the MAC application is set up using exactly the same approach as is described for the Mastersizer 3000 application above. 4
5 All that is required is for the permissions associated with the MAC application to be imported into the MAC software. Administrators can then select the MAC application within the interface, and can then set up specific roles (figure 8). In addition to this, an audit can be enabled for the MAC application. This provides information on any changes which have been made to the security configurations associated with any application currently controlled by the MAC (figure 9). Figure 10: Example system audit. Enabling Security within the Mastersizer 3000 software The security settings are transferred between the MAC software and the Mastersizer 3000 software via a secure settings file. Full instructions on how to achieve this are provided in the MAC application help, within Technical Note MRK1828 and also within the Mastersizer 3000 User Manual. The security system can only be enabled by users who are administrators on the computer running the Mastersizer 3000 software. 21CFR11 Specific Features The Mastersizer 3000 security system is available for all systems users. However, the software also provides a set of specific 21CFR11 features, access to which is controlled using a feature key. These options are available via the program Options, accessible from the File menu tab. To enable 21CFR11 mode, select the 21CFR Part 11 section from within the Options dialogue. You will be prompted to enter a valid 21CFR11 feature key for your system, if this has not already been done for your software installation. Once this has been successfully entered, the audit and electronic signatures options will become available for you to enable. You must be an administrator on the computer running the Mastersizer 3000 software in order to enable these options. Auditing When 21CFR 11 mode is enabled, the Mastersizer 3000 software can be configured to store an audit trail of key record creation and editing activities using the Enable Audit option in the 21CFR Part 11 section of the Options dialogue. When enabled, the audit information is stored in two distinct audit trails: System audit: provides information specific to the current Mastersizer 3000 system, including record creation and deletion activities. Records audit: provides the ability to track changes to specific records or SOPs. Figure 11: Example measurement record audit. In this case, the audit confirms that the user has edited the sample identifier. These audits can be accessed using the System and Records options available within the Review ribbon bar. A summary of the audit capabilities is provided here please refer to the Mastersizer 3000 user manual or help file for more information. 5
6 System Audit The system-based audit trail keeps track of all user activity which cannot be associated with specific records within a measurement file. This includes application start-up / shutdown, initial record creation and record deletion. Other system activities, such as the activation of the security system, are also logged (figure 10). Figure 12: System audit trail period selection. For each audit entry, the time of the audited action is logged along with the user and computer details. In addition, further information can be obtained for each action. So, in the case of record creation, the name of the measurement file within which the record is created is logged, along with the record number. Record Auditing Each measurement record stored within a Mastersizer 3000 measurement file automatically contains all of the key method and analysis parameters used in creating the record, as well as a log of the user who was logged into the software at the time the record was created. This enables a full audit of the SOP settings used for record creation. Beyond this, any changes made to a record post-measurement are also audited when operating in 21CFR 11 mode. Administrators can obtain access to this audit information from Figure 13: SOP version history. In this case, the user has selected to only view the SOP parameters which have been modified across each version of the SOP. within the software s record view, by double clicking on a record and selecting the View Record Audit History option. Alternatively, the Records option within the Review ribbon bar can be used. Both of these actions causes an audit to be displayed detailing any changes which have applied to the selected records (figure 11). System Audit Trail Intervals and Storage It is possible to control the approximate size of the system audit trail file by specifying how often a new file is created. This is controlled using the Schedule option within the Review ribbon bar in the software. In addition, the location of the audit file can be changed suing the Audit Trail Folder option. A new audit trail file can either be created every day, every week on a specific day of the week, or every month on a specific day of the month (figure 12). The period selected depends upon the usage of the Mastersizer 3000 system and the typical number of auditable events that occur in a day. This can only be assessed by the user from experience of using the system. Typical practice is to start a new audit file weekly and observe the number of events audited over that period. SOP Versions The SOP files used by the Mastersizer 3000 to set measurement conditions contain their own audit history in the form of a file version history. Each time that an SOP is edited, a new version is created and the original values are preserved. By viewing the SOP History, it is possible to see what changes have been made. Administrators reviewing this information can either decide to view all of the parameters stored in each version of the SOP, or to only view those parameters which have been modified (figure 13). 6
7 Figure 14: Record signature dialogue. Edit Report Delete Report Select Reports Edit the active report Delete a report Choose which reports to show as tabs Extract SOP Extracts the SOP settings from a measurement record. Create SOP file Creates a new SOP file Opens a SOP file Opens an existing SOP file into the application. Export SOP Export SOP Electronic Signatures When 21CFR 11 mode is enabled, the Mastersizer 3000 software can be configured to enable the signing of records using the Enable Electronic Signatures option in the 21CFR Part 11 section of the Options dialogue. When this option is enabled, two options become available within the Review section of the Mastersizer 3000 ribbon bar: Sign Selected Records: allows a signature to be applied to a record or a selection of records. In addition, users with an appropriate level of access within the security system can decide to sign the record as a final reviewer. If this option is selected the record will be locked, ensuring that it cannot be modified. Note that any signatures applied to a record are removed by the software system if the record is edited. Also, following locking, the only way of editing a record is to create a new copy of it within the measurement file. This action will also cause any existing signatures to be removed. View SOP summary report View SOP History Save SOP New SOP Save SOP As Save SOP As Template Open SOP Views the summary report of a SOP View the history details associated with a SOP Save an SOP in the SOP Editor Create a new SOP in the SOP Editor Save an SOP under a new name in the SOP Editor Save an SOP as a Template Open an SOP in the SOP Editor View Signature History: provides a view, similar to the audit history view, showing the signatures which have been applied to a record or group of records. In addition to this, right clicking on a record within the record view provides access to a Sign-off Result function, which also allows a signature to be applied. When a user decides to apply a signature, a Sign Record dialogue will appear, within which a reason for the signature can be entered and the user can also re-authenticate (figure 14). Appendix 1 Security Permissions The security permissions that can be set for different Groups within the Mastersizer 3000 software are detailed below. Permission Print Report View Next Result View Previous Result Report Print Preview Create Report Description Print reports View the next result View the previous result Preview a printed report Create a new report. Edit s Delete s Context Menu Delete s Context Menu Copy s Context Menu Paste s Create new measurement file Edit Delete Use the right-click menu to delete a measurement Use the right-click menu to copy Use the right-click menu to paste Initiates the creation of a blank new measurement file 7
8 Create averaged result Initiate SOP Initiate OQ SOP Initiate OQ QAS SOP Initiate Manual View Audit Trail With Archive View Audit Trail Archive Audit Trail Open Audit Trail Folder View audit trail Add a user macro Delete macro Open Dispersant Sources Database view Launch Accessories Control Creates an averaged result for a selection of results Initiate an SOP Initiate an OQ SOP Initiate an OQ QAS SOP Initiate a Manual View system audit trail archive View the current system audit trail Archive system audit trails Open the folder where system audit trails are stored. View audit trail for selected Add a user macro Delete a macro Open dispersant source database view, from where the dispersants tank behavior can be configured Provides access to the accessories control window Open Dispersant Sources Database view Launch Script Engine Open Engineering Open Maintenance Configures the engineering addin Show Engineering Macro Launcher Loads the specified engineering addin Initiates data export Initiates data export of all available Create new data export template Modify Data Export Template Open the dispersant source view, from where the tank fill behavior can be configured. Launches the MS3000 Scripting Engine Access the engineering dialog Access the maintenance controls Configures the engineering add-in Show the launcher for the engineering macros Loads the specified engineering add-in Initiates the export of measurement data into other formats Initiates data export of all available Creates a new data export template. Modify the settings defined in a existing data export template Delete Data Export Template Open Materials Database Open Dispersants Database Configure record view Generate OQ Certificate View record signature history Enable electronic signature Disable electronic signature Non-locking Sign Off Locking Sign Off Deletes an existing data export template from the system. Open the database of materials Open the database of dispersants Configures the measurement parameters to be displayed on the record view Generate an OQ certificate for the selected results View the signatures associated with a record. Enable the software electronic signatures functions. Disable the software electronic signatures functions. Allows users to sign a record without locking it. Allows users to apply a final signature to a record and lock it to prevent further changes. Malvern Instruments Ltd Enigma Business Park Grovewood Road Malvern Worcestershire UK WR14 1XZ Tel: +44 (0) Fax: +44 (0) Malvern Instruments Worldwide Sales and service centers in over 50 countries for details visit Malvern Instruments Ltd 2012 more information at 8
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