Bridgit 4.6. User s guide

Transcription

1 Bridit 4.6 User s uide

2 Trade-mark notice Bridit, SMART Board, SMART Meetin Pro, SMART Notebook, SMART Podium, SMART Hub, smarttech, the SMART loo and all SMART talines are trademarks or reistered trade-marks of SMART Technoloies ULC in the US and/or other countries. Microsoft, Windows, Internet Explorer, Excel and Outlook are either a reistered trade-mark or trade-marks of Microsoft Corporation in the US and/or other countries. Apple, Mac and OS X are reistered trade-marks of Apple, Inc. Firefox is a reistered trade-mark of the Mozilla Foundation. All other third-party product and company names may be trade-marks of their respective owners. Copyriht notice 2012 SMART Technoloies ULC. All rihts reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system or translated into any lanuae in any form by any means without the prior written consent of SMART Technoloies ULC. Information in this manual is subject to chane without notice and does not represent a commitment on the part of SMART. This product and/or use thereof covered by one or more of the followin US patents. 12/2012.

3 Contents Chapter 1: Gettin started 1 Overview 1 What s in Bridit? 2 Global Server Network (GSN) option 4 Bridit client system requirements 5 Downloadin Bridit client software 7 Startin and exitin Bridit client software 8 The Audio Setup Wizard 8 Secure Socket Layer (SSL) standard 10 Chapter 2: Usin Bridit 11 The Bridit client desktop 12 Startin Bridit software 15 Creatin a meetin 16 Joinin meetins 21 Usin voice conferencin 25 Usin meetin tools 28 Settin meetin options 44 Erasin on the shared desktop 51 The SMART Scheduler Outlook add-in 53 Appendix A: Troubleshootin 59 Usin the Bridit troubleshootin tool 59 Monitorin a meetin s performance presenter 65 Monitorin a meetin s performance participant 66 Index 69 i

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5 Chapter 1 Gettin started Overview 1 What s in Bridit? 2 What s new in Bridit software 2 Bridit software features 3 Create a meetin 3 Join a meetin 3 Share information 3 Audio conferencin 4 Video conferencin 4 Lanuae options 4 Bridit client toolbar 4 Global Server Network (GSN) option 4 Bridit client system requirements 5 Supported Windows operatin systems 5 Supported Mac operatin system software 5 Without VoIP audio or webcam video 5 With VoIP audio or webcam video 6 Proxy server requirements 6 Webcam requirements 7 Audio requirements 7 Downloadin Bridit client software 7 Startin and exitin Bridit client software 8 The Audio Setup Wizard 8 Secure Socket Layer (SSL) standard 10 Certificates 10 Overview Bridit conferencin software is a client/server application that lets you share prorams and information with anyone, anywhere in the world. You can use Bridit software to speak to participants usin Voice over Internet Protocol (VoIP), share your desktop and send invitations for others to join. Once the meetin has started, participants can write notes or hihliht information on the desktop. You can share your webcam and view other participants webcams as well. You can use a self-created or randomly-enerated password that participants must use to join the meetin. 1

6 C H A P T E R 1 Gettin started When you participate in or present a meetin, you use Bridit client software to connect to a Bridit server. You can download Bridit client software on to your desktop and start the application with a double-click. All of the features of Bridit software are available on a SMART Board interactive whiteboard or SMART Podium interactive pen display. If you present a meetin usin an interactive whiteboard or interactive pen display, you can capture your notes in a SMART Notebook collaborative learnin software or SMART Meetin Pro software file or save them in an application, such as Microsoft Word or Excel. What s in Bridit? This section hihlihts what s new in Bridit software, as well as other Bridit software conferencin features. What s new in Bridit software Bridit software introduces improvements to the webcam feature: Nine webcams can be shared per meetin. The resolution and frame rate are hiher. Resizin and movin functions for the video window are improved. There are new viewin options. Virtualisation enables you to deploy on virtualised servers. 2

7 C H A P T E R 1 Gettin started Bridit software features Create a meetin Create a Bridit meetin as you need it and allow people to join it riht away. For more information, see Creatin a meetin on pae 16. Book a meetin in advance and send invitations usin the SMART Scheduler Outlook add-in. For more information, see The SMART Scheduler Outlook add-in on pae 53. Join a meetin You can join a meetin throuh an invitation you received from the meetin s oraniser. For more information, see Joinin a meetin from an invitation on pae 23. You can join a meetin spontaneously. Start Bridit client software, connect to the server, and then select a meetin. For more information, see Joinin a meetin from Bridit client software on pae 21. You can join a meetin without a password. Use the Knock feature to request access to the meetin from other participants. For more information, see Joinin a meetin with a knock on pae 23. Share information Share your desktop and collaborate with meetin participants. For more information, see Sharin your desktop on pae 28. Share a reion of your desktop and brin focus to your meetin. For more information, see Sharin a reion of your desktop on pae 30. Enable remote control of your desktop and allow a meetin participant to write or draw on your displayed content. For more information, see Enablin remote control on pae 42. Or request remote control of the presenter's desktop and provide input to the presenter's displayed information. For more information, see Remotely controllin the presenter s desktop on pae 43. 3

8 C H A P T E R 1 Gettin started Audio conferencin You can join a Bridit meetin with an audio conference bride and use your existin microphone headset or conference room microphone. For more information, see Usin voice conferencin on pae 25. Video conferencin You can attend a Bridit meetin and share your webcam view. A meetin can have up to nine shared webcams. For more information on the webcam feature, see Usin webcams on pae 34. Lanuae options Bridit software is available in multiple lanuaes. For a list of lanuaes and information on how to chane the lanuae, see Chanin lanuae options on pae 50. Bridit client toolbar This toolbar provides access to all the Bridit software collaboration tools, as well as all meetin and lanuae settins. For more information on the toolbar, see The Bridit client desktop on pae 12. Global Server Network (GSN) option The Bridit Global Server Network (GSN) is a network of Bridit servers at different eoraphical locations. The GSN optimises bandwidth and reduces latency by detectin the fastest server in each GSN and then automatically connectin the client to that server, reardless of the server that they initially connected to. For example, if there are five clients in North America and five clients in Europe all connectin to the same meetin, and the GSN consists of one server on each continent, each client automatically connects to the nearest, fastest server. This results in only one hih latency overseas connection, instead of five overseas connections. A GSN works just as well for different buildins in the same city, or even different networks in the same buildin. 4

9 C H A P T E R 1 Gettin started Bridit client system requirements Bridit software allows meetin participants to interact and collaborate directly with each other and supports up to nine shared webcams and nine open microphones per meetin. In order for you to share audio and video with other meetin participants, your computer must meet the followin minimum requirements. Supported Windows operatin systems Windows XP SP3 Windows 7 Windows 8 Supported Mac operatin system software Mac OS X 10.6 Mac OS X 10.7 Mac OS X 10.8 Without VoIP audio or webcam video Windows 2.0 GHz processor 1 GB of RAM Broadband Internet connection Mac 2.0 GHz Intel processor 1 GB of RAM Broadband Internet connection 5

10 C H A P T E R 1 Gettin started With VoIP audio or webcam video Windows 2.33 GHz dual-core processor 2 GB of RAM Broadband Internet connection Mac 2.4 GHz Intel dual-core processor 2 GB of RAM Broadband Internet connection Proxy server requirements If you are usin a proxy server, you need to know the server s proxy settins so that you can confiure the followin: Windows If you re usin Internet Explorer 6, Firefox or Opera internet browsers, confiure the browser s proxy settins and the operatin system s proxy settins with the server s proxy settins. For all other browsers, confiure the operatin system s proxy settins with the server s proxy settins. Mac Confiure the operatin system s proxy settins with the server s proxy settins. 6

11 C H A P T E R 1 Gettin started Webcam requirements Windows Compatibility with DirectShow driver Supports 24-bit RGB colour Mac Internal webcam or isiht camera QuickTime application proram Audio requirements Sound card Speakers or headphones Microphone You can download or update SMART software from smarttech.com/downloads. Downloadin Bridit client software Before you can join or present in a meetin, you need to download Bridit client software either by clickin a link in an invitation or by usin your Internet browser. You don t need to install the Bridit client software after you download it. The client is selfcontained, and you can download it to your desktop and start it from there. To download the client software from an invitation 1. Click the link in the body of the invitation. 2. Run the software. The SMART Bridit Software dialoue box appears. To download the client software from the Bridit server 1. In your Internet browser, o to your Bridit server. 2. Click the Download Software link and then run the client software. 7

12 C H A P T E R 1 Gettin started Startin and exitin Bridit client software Bridit client software starts automatically when you click the link in an invitation and run the software. See Joinin a meetin from an invitation on pae 23. You can also start Bridit client software by double-clickin the SMART Bridit icon desktop (Windows) or in the Dock (Mac). on your If you downloaded the software and saved it to a location other than your desktop, you must open the folder that contains Bridit client software and double-click the icon there. See Downloadin Bridit client software on the previous pae. To leave a meetin and exit Bridit client software 1. Select Menu > Exit SMART Bridit (Windows) ormenu > Quit (Mac). A confirmation dialoue box appears. 2. Click OK in the confirmation dialoue box. The Audio Setup Wizard When you run Bridit client software for the first time and VoIP has been enabled by your server administrator, you may be prompted to run the Audio Setup Wizard. Use the wizard to select your microphone and speakers and to set the volume levels for your microphone and headphones or speakers. You can access the Audio Setup Wizard from the Menu options, the Bridit meetin lobby or the Bridit client toolbar. To access the Audio Setup Wizard from themenu options 1. Select Menu > Options (Windows), ormenu > Preferences (Mac). 2. Click the Audio Settins tab. 3. Click the Audio Setup Wizard button. The Menu options are available from both the Bridit meetin lobby toolbar and the Bridit client toolbar. 8

13 C H A P T E R 1 Gettin started To access the Audio Setup Wizard from the Bridit meetin lobby or the Bridit client toolbar 1. Click the Show/Hide Audio Controls button to open the drop-down list. 2. Select the audio source you're usin. 3. Click Audio Setup Wizard. To run the Audio Setup Wizard 1. Ensure that your headphones (or speakers) and microphone are connected to your computer and are turned on. 2. Close (Windows) or quit (Mac) all other prorams that play or record sound. 3. Click Next and then follow the on-screen instructions. Once you have set up the audio devices, you can use them to speak in a meetin. See Usin voice conferencin on pae 25. If you re the meetin s owner, you can adjust the audio settins for better sound quality or for less bandwidth usae. See Chanin audio settins on pae 47. If the Bridit software administrator disables audio on the server, you re unable to use the audio features. 9

14 C H A P T E R 1 Gettin started Secure Socket Layer (SSL) standard Bridit software complies with the SSL 3.0 standard for secure communications. Data transmitted in SSL mode is encrypted to prevent a third party from viewin it while it s in transit between a client and server. Bridit software has been tested to ensure the encryption mechanism and the communication layers conform to the standard. Software toolkit vendors supply libraries that implement the SSL standard and that can be used to build SSL-capable applications. Bridit software uses a toolkit called OpenSSL to provide SSL security on both the client and the server. This toolkit implements both the SSL and the Transport Layer Security (TLS v1) protocols, as well as a full-strenth eneral purpose cryptoraphy library. For information about this toolkit, visit openssl.or. Certificates Bridit software uses OpenSSL to enerate a self-sined SSL certificate which is used for data encryption. Each time the server starts, a new 1024-bit SSL certificate is enerated and a new 256-bit encryption key is neotiated with each client. 10

15 Chapter 2 Usin Bridit The Bridit client desktop 12 Bridit client toolbar 12 The Bridit client desktop borders 14 Startin Bridit software 15 Creatin a meetin 16 The Bridit client software lobby screen 18 Creatin a meetin with a third-party voice bride 18 Sendin invitations to participants 19 Joinin meetins 21 Joinin a meetin from Bridit client software 21 Searchin for a meetin 22 Joinin a meetin from an invitation 23 Joinin a meetin with a knock 23 Usin voice conferencin 25 Owners and presenters 26 Participants 27 Askin to talk durin a meetin 27 Joinin a meetin usin a third-party voice bride 27 Usin meetin tools 28 Sharin your desktop 28 Sharin a reion of your desktop 30 Usin drawin tools whilst sharin 31 Takin over sharin 32 Viewin the participant list 33 Participant status icons 33 Usin webcams 34 Usin the video window toolbar 35 Drain and droppin 38 Chattin with other participants 39 Incomin messaes 40 Raisin your hand 41 Raise hand status icons 41 Enablin remote control 42 Remotely controllin the presenter s desktop 43 Chanin the shared area 44 Settin meetin options 44 Chanin meetin settins 44 11

16 Usin Bridit Chanin monitor selection 47 Chanin audio settins 47 Chanin viewin options 49 Chanin lanuae options 50 Erasin on the shared desktop 51 Customisin your pen 51 Erasin on the shared desktop 52 Usin the screen pointer 52 The SMART Scheduler Outlook add-in 53 Minimum requirements 53 Installin the SMART Scheduler Outlook add-in 54 Upradin SMART Scheduler Outlook add-in 55 Schedulin a Bridit meetin in Microsoft Outlook 56 Joinin a SMART Scheduler meetin from an Outlook invitation 58 You can use Bridit software to create a meetin or you can use it to attend a meetin created by someone else. The Bridit client desktop When you're in a meetin and the presenter or a participant is sharin their desktop, your Bridit client software interface consists of a toolbar and a coloured border around the shared desktop. Bridit client toolbar Use the Bridit client toolbar to access collaboration tools. Show Menu You can access collaboration tools and features from the Menu button on the toolbar. You can select tools and customise our pen. If you select Options, you can chane meetin settins, switch your shared monitor, chane audio settins or viewin options, and chane the lanuae in your client software interface. Show/Hide Audio Controls Bridit software provides an audio conference bride and you can use your existin microphone headset or conference room microphone. For more information, see Usin voice conferencin on pae 25. Show/Hide Video Window 12

17 Usin Bridit Bridit software lets you open the video window and share your webcam view with other participants in a meetin. A meetin can have up to nine shared webcams. For more information on the webcam feature, see Usin webcams on pae 34. Start/Stop Sharin My Desktop You can share imaes, videos and written information with other participants by sharin your desktop. For more information, see Sharin your desktop on pae 28. Durin a meetin, you can take over sharin from the presenter and make your desktop visible to the other participants. For more information, see Takin over sharin on pae 32. You can take over control of the presenter s shared desktop and add details to the displayed information. For more information, see Remotely controllin the presenter s desktop on pae 43. Share Desktop Reion You can share only a selected portion or reion of your desktop. For more information, see Sharin a reion of your desktop on pae 30. Pen You can use the drawin and writin tools to draw in your screen while you re sharin your desktop. You can also draw into applications like Microsoft Word or Excel. For more information, see Usin drawin tools whilst sharin on pae 31. Bridit software uses incremental annotation with drawin tools so that meetin participants view new information seamlessly. When you draw new information on your shared screen, Bridit software sends the new input in small continuous chunks as it is bein added and the meetin participants see it incrementally. 13

18 Usin Bridit Raise Hand The Raise Hand feature enables meetin participants to politely interrupt when they want to contribute to the meetin. This feature provides both a visual and an audible notification to capture the attention of other participants. For more information, see Raisin your hand on pae 41. Show/Hide Participant List You can have private or public chats with meetin participants. Use the chat dialoue box in the lobby screen or the participant list to broadcast messaes to some or all participants in a meetin. For more information, see Chattin with other participants on pae 39. To move the toolbar Dra the handle on the toolbar to move it. The toolbar chanes orientation as it moves alon the left or riht edes of the display. Only the presenter can move the toolbar. The participants toolbars mirror the position of the presenter s toolbar. Participants can move their toolbars only if they ve turned off the Fit presenter s desktop to dialoue box option. The Bridit client desktop borders When you share your desktop, share a reion of your desktop or view someone else s desktop, a border appears around the shared area. This border chanes colour to indicate what s happenin in the meetin. Blue indicates that you re sharin your desktop and that you re the presenter. Green indicates that you re viewin the presenter s shared desktop or a reion of it. 14

19 Usin Bridit Startin Bridit software Once you download Bridit software, you can start the software to join or create a meetin. To start Bridit software Double-click the SMART Bridit icon on your Windows desktop or Mac Dock. The SMART Bridit Software dialoue box appears. Once you join or create a new meetin, use the Bridit client toolbar to participate in the meetin. 15

20 Usin Bridit Creatin a meetin When you create a meetin, you can speak with other participants, share your desktop or webcam, or invite participants to the meetin. You can also wait for others to join the meetin and share a desktop. You re the meetin s owner when you create a meetin. Owners can control a number of meetin options, such as microphones, webcams and the ability to write on the shared desktop. The owner isn t necessarily the participant who shares his or her desktop. The person who shares his or her desktop is the presenter, and, like the owner, the presenter can control a number of meetin options for the other participants. However, the chanes a presenter makes to the meetin options don t apply to the owner. The person who created the meetin doesn t have to be the one to share a desktop. To create a meetin 1. Start Bridit software, if it isn t already started. See Startin Bridit software on the previous pae. The software starts and connects to the last Bridit server you used. 2. Click the server icon in the bottom left-hand corner of thesmart Bridit Software dialoue box, if you want to connect to a different server. The Server Information dialoue box appears. 3. Type the server name in the Which server do you want to connect to? box, or select a server from the drop-down list. T I P If you ve used a number of Bridit servers, they appear in the Which server do you want to connect to? drop-down list. This makes it easy to connect to servers that you ve used before without typin the server name aain. 4. Click Connect. You return to the SMART Bridit Software dialoue box. 5. If the Password Required dialoue box appears, type the password in theserver access password box and then clickok. You return to the SMART Bridit Software dialoue box. This Password Required dialoue box opens only if you re required to add in a server access password and it is different from the password for creatin meetins. 16

21 Usin Bridit 6. Type a name in the Your name box, if you require a new name for this Bridit meetin. This name appears in the participant list. 7. Click the Create New Meetin tab. 8. Type a name for the meetin in the Meetin name box. 9. Optionally, type and confirm a password for the meetin in the Password andconfirm password boxes. If you don t assin a password, anyone who can view the list of meetins can join your meetin. 10. If you see the Share voice bride details with other users option, your server administrator has enabled a third-party voice bride or audio-conferencin provider. Select this option to enable it for your meetin and to display third-party audio information to your meetin participants. For information on this option, see Creatin a meetin with a third-party voice bride on the next pae. 11. Click Create New Meetin. 12. If the Password Required dialoue box appears, type the password in thecreation password box. The lobby screen appears and the meetin starts. For more information, see The Bridit client software lobby screen on the next pae. This Password Required dialoue box opens only if your server administrator assined a password for creatin meetins, and it is different from the server access password. 17

22 Usin Bridit The Bridit client software lobby screen From this screen, you can share your desktop or send invitations to participants. You can also start to talk in the meetin or share your webcam, even if no participants are sharin a desktop. If the meetin was confiured to use third-party voice bride notification, you see a Voice Bride banner across the top of your lobby screen, which contains the telephone number and meetin code required for joinin the audio sement of the meetin. Creatin a meetin with a third-party voice bride Meetin creators can add third-party voice bride information to the meetin and then display it to all of the meetin participants. I M P OR T A N T Your Bridit server administrator must enable this feature. When you create a meetin invitation, add both the voice bride phone number and the meetin code required to connect to and participate in the voice bride session. When participants receive a meetin invitation, they dial the number on their telephone, enter a password and join the third-party voice bride as the audio support for their Bridit meetin. The third-party voice bride phone number and meetin password are also displayed on the Bridit lobby screen and in the participant list on a shared desktop. For additional meetin information, see Creatin a meetin on pae 16. To create a meetin with a third-party voice bride 1. Start Bridit software, if it isn t already started. See Startin Bridit software on pae 15. The software starts and connects to the last Bridit server you used. 2. If you want to connect to a different server, click the server icon in the bottom left-hand corner of thesmart Bridit Software dialoue box. The Server Information dialoue box appears. 3. Type the server name in the Which server do you want to connect to? box, or select a server from the drop-down list. T I P If you ve used a number of Bridit servers, they appear in the Which server do you want to connect to? drop-down list. This makes it easy to connect to servers that you ve used before without typin the server name aain. 18

23 Usin Bridit 4. Click Connect. You return to the SMART Bridit Software dialoue box. 5. If the Password Required dialoue box appears, type the password in theserver access password box and then clickok. You return to the SMART Bridit Software dialoue box. This Password Required dialoue box opens only if you re required to add in a server access password, and it is different from the password for creatin meetins. 6. Type a name in the Your name box, if you require a new name for this Bridit meetin. This name appears in the participant list. 7. Click the Create New Meetin tab. 8. Type a name for the meetin in the Meetin name box. 9. Optionally, type and confirm a password for the meetin in the Password andconfirm password boxes. If you don t assin a password, anyone who can view the list of meetins can join your meetin. 10. Select Share voice bride details with other users to display the third-party audio information to your meetin participants. 11. Type the telephone number and meetin code in the appropriate boxes. This information will be included in the invitations to the meetin, as well as on the lobby screen and participant list. 12. Click Create New Meetin. 13. If the Password Required dialoue box appears, type the password in thecreation password box and then clickok. The lobby screen appears and the meetin starts. See The Bridit client software lobby screen on the previous pae. This dialoue box opens only if your server administrator assined a password for creatin meetins. Sendin invitations to participants Once you create a meetin, you can send invitations to people you want to have join the meetin. You can send invitations from the participant list in the lobby screen and from a meetin. 19

24 Usin Bridit To send an invitation from the lobby screen 1. Click Invitation. The Invite Participant dialoue box appears. 2. Select Include password in if the meetin is password protected and you want to include the password in the invitation. 3. Click . Bridit software starts your default proram and creates the invitation. 4. Type the address of one or more invitees and then send the . Your proram sends the invitations. The recipients can join the meetin by clickin the link in the invitation. See Joinin a meetin from an invitation on pae 23. To send an invitation from a meetin 1. Select Menu > Invitation. The Invite Participant dialoue box appears. 2. Follow steps 2 to 4 of the previous procedure. 20

25 Usin Bridit Joinin meetins You can join a Bridit meetin in two ways: you can open Bridit client software and locate a meetin, or you can respond to an invitation to join a meetin. Joinin a meetin from Bridit client software You can join a meetin by startin Bridit client software, connectin to the server and then selectin a meetin. To join a meetin from Bridit client software 1. Download Bridit client software and then save it on your computer. See Downloadin Bridit client software on pae Browse to and double-click the SMART Bridit icon. The software starts and connects to the last server you used. If you haven t used Bridit software before or if you want to connect to a different server, follow the steps in the next procedure. 3. Select the meetin that you want to join from the Meetin name drop-down list and then enter the meetin password. 4. If your system administrator has enabled VoIP, select Yes orno under thedo you want to use your computer for meetin audio? headin. 5. Click Join Meetin. The lobby screen appears. 21

26 Usin Bridit To chane which server you re connected to 1. Click the server icon in the bottom left-hand corner of thesmart Bridit Software dialoue box. The Server Information dialoue box appears. 2. Type the server name in the Which server do you want to connect to? box, or select a server from the drop-down list. T I P If you ve used a number of Bridit servers, they appear in the Which server do you want to connect to? list. This makes it easy to connect to servers that you ve used before without typin the server name aain. 3. Click Connect. To leave a meetin and exit or quit Bridit client software 1. Select Menu > Exit > SMART Bridit (Windows) ormenu > Quit (Mac computers). A confirmation dialoue box appears. If you re the owner of the meetin, the confirmation dialoue box also asks whether you want to disconnect all other users. 2. Click OK in the confirmation dialoue box. Searchin for a meetin Once you have connected to a Bridit server, you can either choose the meetin that you want to join from the list or search for a meetin. To search for a meetin In the SMART Bridit Software dialoue box, type a meetin name in themeetin name box. OR Click the drop-down menu arrow and select a meetin from a list of available meetins. If the owner of a meetin sets a password, you must enter the password to join the meetin. 22

27 Usin Bridit Joinin a meetin from an invitation When you receive an invitation to join a meetin, the invitation includes a link that you click to connect to the server and join the meetin. (You can also join a meetin directly from Bridit client software.) To join a meetin from an invitation 1. Click the link in the invitation and then run the software. The Join Meetin dialoue box appears. 2. Type your name and the meetin password (if required) and then click OK. The lobby screen appears. If the meetin isn t password protected, the Password box doesn t appear in thejoin Meetin dialoue box. If the meetin is password protected, the invitation miht include the password. If it doesn t, et the password from the meetin creator or follow the steps in Joinin a meetin with a knock below. Joinin a meetin with a knock You can join a meetin without receivin an invitation by searchin for the meetin you want to attend, knockin for meetin access, and then obtainin access from other meetin participants. To join a meetin without an invitation 1. Download Bridit client software and then save it on your computer. See Downloadin Bridit client software on pae Browse to and double-click the SMART Bridit icon. The software starts and connects to the last server you used. 3. If you haven t used Bridit software before or if you want to connect to a different server, then click the server icon dialoue box. in the bottom left-hand corner of thesmart Bridit Software The Server Information dialoue box appears. 4. Type the server name in the Which server do you want to connect to? box, or select a server from the drop-down list. 5. Click Connect. 6. Select the meetin that you want to join from the Meetin name drop-down list. 7. Click Knock to Join. The Knock dialoue box opens. 23

28 Usin Bridit 8. Type a name in the Your name box and a messae in themessae box. 9. Click Knock. A messae appears statin that you re waitin for a response from the meetin participants. Participants in the meetin receive a messae askin them to allow or deny you access to the meetin. The knock request times out after 30 seconds and a No response dialoue box opens with a messae statin that there was no response to your knock. 10. Click OK to knock aain, or try to contact a meetin participant for the meetin password. 11. If you re allowed access to the meetin, your screen automatically updates to view the shared screen. 12. If you re denied access to the meetin, an Unable to join dialoue box opens with a messae statin that you ve been denied access to the meetin. 13. Click OK to knock aain, or try to contact a meetin participant for the meetin password. 24

29 Usin Bridit Usin voice conferencin Participants can use Bridit software s VoIP feature to speak to each other durin a meetin if the Bridit server administrator enables it. Before participants can speak in a meetin, they must run the Audio Setup Wizard to select their microphones and headphones or speakers and then set the volume levels for their microphones and headphones or speakers. See The Audio Setup Wizard on pae 8. Participants must click Open My Mic before they can speak in a meetin. Up to nine participants can speak at once. You can hide the audio controls and then show them aain later. To hide or show the audio controls Click the Show/Hide Audio Controls button controls. on the toolbar to hide or show the audio This button isn t displayed when the meetin is confiured to use a third-party voice bride. See Joinin a meetin usin a third-party voice bride on pae 27. To speak in a meetin 1. Click the Open My Mic button on the audio controls toolbar. If the button isn t visible, click the Show/Hide Audio Controls button. The other participants can now hear everythin that you say into the microphone. 2. To adjust the volume of the speakers, headphones or microphone, use the sliders in the audio controls. 3. When you finish speakin, click Close My Mic. This makes a microphone available to another participant. 25

30 Usin Bridit Owners and presenters Owners and presenters of meetins can close a participant s microphone to allow another participant to speak. To close another participant s microphone 1. Click the Show/Hide Participant List button. 2. Click the reen microphone icon next to the participant s name. If the meetin owner selects the Require others to request microphone option, the participant s Open My Mic button chanes to a Request a Mic button. When a participant clicks Request a Mic, a messae appears on your shared desktop notifyin you of the participant s request and the appearance of the Show/Hide Participant List button chanes. To allow someone to speak 1. Click the Show/Hide Participant List button on your Bridit client toolbar. The participants list appears. 2. To allow someone to speak, click the Click to rant the request to speak icon next to the participant s name. 26

31 Usin Bridit Participants Askin to talk durin a meetin If the presenter or owner has enabled the Others must ask to talk option, each participant must first request and be ranted permission to use the microphone before speakin. To request to speak 1. Click the microphone icon. 2. Click the Request a Mic button. A messae appears on the shared desktop notifyin the presenter of your request. Once the presenter rants the request, you see a reen microphone icon in the participant list and you can speak into your microphone. next to your name 3. Click Close My Mic when you are done speakin. Joinin a meetin usin a third-party voice bride Joinin a Bridit meetin that uses a third-party voice bride is the same as joinin a normal Bridit meetin, except that you must use the voice bride telephone number provided and the voice bride code to take part in the audio sement. To join a meetin that uses a third-party voice bride 1. Join the Bridit meetin either from an invitation or directly from Bridit client software. 2. Use your telephone to dial the voice bride telephone number that you received in your invitation or that you see in the lobby screen. If the presenter is already sharin his or her desktop, you can also view the telephone number and voice bride code in the participant list. 27

32 Usin Bridit Usin meetin tools This section shows the tools available to presenters and participants in a Bridit meetin. Sharin your desktop You can share imaes, videos and written information with other participants by sharin your desktop. Once sharin, you can do the followin: Move the toolbar. Speak and listen to other participants. Chane sharin options for the meetin. Use drawin tools or screen pointers to hihliht information on screen. View the list of participants. Share your webcam with other participants and view their webcams. Chane the shared area of your desktop. Allow remote control. Monitor the meetin s performance. To share your desktop 1. Create or join a meetin. See Startin Bridit software on pae 15 or Joinin meetins on pae Click the Share My Desktop button in the lobby screen. A Preparin to share your desktop messae appears briefly and then the Bridit toolbar and a blue border appear on your screen. Anyone in the meetin can see your desktop. S o o If you join a meetin in which someone else is already sharin a desktop, you see the desktop straiht away instead of seein the lobby screen. If you want to share your desktop, you can ask to take over sharin. When you create a private text messain conversation with a participant, the conversation isn t visible to other participants. To share when usin multiple displays 1. Create or join a meetin. 2. Click the Share My Desktop button in the lobby screen. The Select Sharin Monitor dialoue box appears. 28

33 Usin Bridit 3. If you re sharin a sinle monitor, select the monitor that you want to share and then click OK. If you re sharin multiple monitors on a computer with a Windows operatin system, hold down the CTRL key, select each monitor that you want to share and then click OK. If you re sharin multiple monitors on a computer with Mac operatin system software, hold down the COMMAND ( ) key, select each monitor that you want to share and then clickok. A Preparin to share your desktop, please wait messae appears briefly and then the Bridit toolbar and a blue border appear on your screen. Meetin participants see one enlared display and the rest as thumbnails that they can click to enlare. Meetin participants usin a SMART Hub see only one shared screen. To stop sharin your desktop Click Start/Stop Sharin my Desktop want to stop sharin. on the Bridit toolbar of the display that you 29

34 Usin Bridit Sharin a reion of your desktop You can share a selected portion or reion of your desktop. To share a reion your desktop 1. Create or join a meetin. See Startin Bridit software on pae 15 or Joinin meetins on pae Click the Share My Desktop button in the lobby screen. A Preparin to share your desktop messae appears briefly, and then the Bridit toolbar and a blue border appear on your screen. Anyone in the meetin can see your desktop. 3. Click the Share Desktop Reion button on your Bridit toolbar. 4. Click and dra the pointer on the reion of your shared display that you want to share. 5. You can also limit the shared area of your desktop by movin the outside coloured borders of the shared display. For more information, see Chanin the shared area on pae 44. To stop sharin the reion Select Menu > Stop Sharin this Desktop. 30

35 Usin Bridit Usin drawin tools whilst sharin Bridit software enables you to draw in your screen whilst you are sharin your desktop. You can also draw into applications like Microsoft Word or Excel. For more information, refer to the Help for SMART Notebook software. Bridit software uses incremental annotation so that meetin participants view new information seamlessly. When you draw new information on your shared screen, Bridit software sends the new input in small continuous chunks as it is bein added and the meetin participants see it incrementally. To use drawin tools whilst sharin 1. Start sharin your desktop. See Sharin your desktop on pae Select Menu > Tools and then select the drawin tool that you want to use. You can also customise the drawin tools by selectin Customise Pen. To exit Drawin mode Click the Mouse Pointer icon and then click anywhere on the desktop. Your drawin disappears. 31

36 Usin Bridit Takin over sharin Durin a meetin, you can take over sharin and make your desktop visible to the other participants. Once you request sharin, the current presenter must allow your request before others see your desktop. This option isn t available if the owner or presenter disables sharin requests. To take over sharin Click the Start/Stop Sharin My Desktop button. The presenter receives a notification that you want to share your desktop. If the presenter allows the request, you become the presenter. Your desktop is shared and becomes visible to all the participants in the meetin. If you re the owner of a meetin, the presenter doesn t need to allow your request to take over sharin. Sharin returns to you automatically when you click Share My Desktop. 32

37 Usin Bridit Viewin the participant list The participant list shows the number of participants, their names and status. Your name appears in bold type. To view the participants list from the Bridit client toolbar 1. Once a participant shares a desktop, click Show/Hide Participant List. The participant list appears. You can move the dialoue box around your screen by drain the title bar. If no one in a meetin is sharin a desktop, you can also see the list of participants in the Bridit software lobby screen. 2. You can invite others to attend the meetin by clickin the Invitation button. 3. To close the participant list, click in the upper riht-hand corner of the list. Participant status icons The followin icons show the status of each participant. If audio is disabled on the server, only the chat icon appears next to participants names. Icon Name or status Description Chat A hand is raised Requested the microphone Chattin is enabled. When a participant receives a messae, the icon chanes colour. If the participant is experiencin a delay durin the meetin, an hourlass appears over the chat icon. A notification appears to all meetin participants that a participant is requestin to speak in the meetin. Any participant in the meetin can allow or deny the request. This notification icon appears in the presenter s Bridit toolbar indicatin that a participant is requestin to speak in the meetin. To allow the participant s request, click the icon to open the Participants window and then click the icon beside the name of the requestin participant. Open microphone The participant s microphone is open and the participant is speakin in the meetin. To close the participant s microphone, click the icon. Closed microphone The participant s microphone is closed. 33

38 Usin Bridit Usin webcams You can share your webcam view with other participants in a meetin. Consider the followin points before sharin your webcam view durin a Bridit meetin: This feature is available only when the Bridit server administrator enables it on the server. If you re the owner or presenter of the meetin, you can disable remote webcams. You can still share your webcam view but participants can t share theirs. If you re a meetin participant and the presenter of the meetin disables remote webcams, you can t share your webcam view. However, you can still see the presenter s shared webcam view. If you don t have a webcam, you can see the other participants webcam views. Up to nine participants can share their webcam views at the same time. Before you share your webcam, make certain that no other proram is usin it. You can open your video window to share your webcam and do any of the followin: Move the video window. Resize the video window. Use the video window toolbar options to chane your webcam view options and chane the webcam that you are sharin. To open your video window Click Show or Hide the Hih Resolution Video Filmstrip View client toolbar. on the Bridit The video window opens in the filmstrip view and you see the followin: o o o The video window toolbar appears on the riht side of the video window. All shared webcams appear in the filmstrip. The name of the person sharin each webcam appears in the top left-hand corner. You see your webcam indicated with an asterisk (*) before your name. 34

39 Usin Bridit To move your video window Hover anywhere inside the video window to see the mouse pointer video window to its new location., click and dra the To resize your video window Dra any corner of the window. T I P Double-click anywhere in the video window to maximise its size. Usin the video window toolbar Durin a meetin, you can use the video window toolbar options as follows: Hide Video Window Click Hide Video Window to close the video window. If you're usin a Mac computer, this toolbar option isn t available. Click the Close button in the top left-hand corner of your video window to close it. I M P OR T A N T When you hide the video window, you re still sharin your webcam. If you see the Show or Hide the Hih Resolution Video Filmstrip View icon in colour on your Bridit client toolbar, you re sharin your webcam. For information on how to stop sharin your webcam, see Share My Webcam on pae 37. Vertical Orientation 1. Click Vertical Orientation to switch the filmstrip view to a vertical orientation. This option isn t available in the expanded view. The video window toolbar moves to the bottom of your video window and you see the Horizontal Orientation option. 2. Click Horizontal Orientation to return to the horizontal orientation. Expanded View 1. Click Expanded View to switch to the expanded view. You see the followin: 35

40 Usin Bridit o o The toolbar moves to the bottom of your video window. The orientation option isn t available. o The Filmstrip View option is available. To reposition the order of the shared webcams within the expanded view and filmstrip view, see Drain and droppin on pae Click in the bottom riht-hand corner of the shared view area to minimise it to a thumbnail. When you hover over a thumbnail, you see the name of the person sharin that webcam. 3. Click in the bottom riht-hand corner of a thumbnail to maximise it. 4. Click Filmstrip View to return to the filmstrip view. 36

41 Usin Bridit Share My Webcam 1. Click Share My Webcam to share your webcam. You see the followin: o o Your webcam view opens up in the shared view area and is added to the filmstrip. Your video window icon chanes to Stop Sharin My Webcam and appears in colour to indicate that the webcam is shared. o The Show or Hide the Hih Resolution Video Filmstrip View icon on your Bridit client toolbar appears in colour. You can stop sharin your desktop and still share your webcam. If you stop sharin your desktop and see the Bridit software lobby, you may see one of the followin: o Hide Video Window (in colour) indicates that the video window is open and your webcam is shared. o Hide Video Window indicates that the video window is open and you aren t sharin your webcam. o Show Video Window (in colour) indicates that the video window is closed and your webcam is shared. o Show Video Window indicates that the video window is closed and you aren t sharin your webcam. 2. Click Stop Sharin My Webcam to stop sharin your webcam. Select Webcam 1. Click Select Webcam to open your available webcams in a drop-down list. 2. Select a webcam from the list of devices. 37

42 Usin Bridit Drain and droppin You can share up to nine webcams in a Bridit meetin and each shared webcam appears in a video tile. The option to share a webcam is available only when the Bridit server administrator enables it on the server. The administrator can limit the number of shared webcams to any number between one and nine. With the dra and drop functionality, you can reposition the video tiles in a special order: You can prioritise your video tiles with the hih priority feeds at the beinnin of the filmstrip. You can roup tiles for a specific work roup. This functionality works in both filmstrip view and expanded view, and in both the vertical orientation and the horizontal orientation. To move a tile 1. Click and hold the tile until it s hihlihted in blue. If you move your mouse before blue hihliht appears, you move the entire video window. 2. Dra the tile to its new location. A line appears where you can drop the tile. 3. Drop the tile. The other tiles shift. If you re usin the expanded view, you can also dra and drop a tile into the thumbnail bar. To move a tile to the thumbnail bar 1. Click and hold the tile until it s hihlihted in blue. If you move the tile before the blue hihliht appears, you move the entire video window. 2. Dra the tile into the thumbnail bar and drop the tile. You can also dra and drop a thumbnail into the tile area. 38

43 Usin Bridit Chattin with other participants You can use the chat dialoue box in the lobby screen or the participant list to broadcast messaes to some or all participants in a meetin. The owner or presenter must enable the chat option before you can use it. See Chanin meetin settins on pae 44. To send a messae to all meetin participants 1. Open the participant list or lobby screen. 2. Click the All Users tab and type the text that you want to broadcast. 3. Click Send. If you need to contribute to the meetin, you can use the Raise Hand feature to politely interrupt the meetin with both a visual and an audible notification to capture the attention of other participants. For more information, see Raisin your hand on pae 41. To chat with individual participants 1. Open the participant list or the lobby screen. 2. Click the chat icon next to the participant who you want to add to your private conversation. 3. Select Create a New Conversation with Participant. A tab that contains the participant s name appears in the chat window. Any text that you send or receive under this tab is visible only to those in your private conversation. To add more participants to a private conversation 1. In the participant list or the lobby screen, click the tab of the conversation that you want to add a participant to. 2. Click the chat icon next to the name of the person that you want to add and then select Add Participant to Selected Conversation. If you have multiple private conversations runnin at the same time and a new messae arrives in a conversation that isn t selected, the chat icon appears. 39

44 Usin Bridit To end a private conversation Click in the tab that you want to close. When you close a tab, the remainin members of the conversation see a notification that you ve left. They re still able to chat privately with each other even if you started the conversation. You can t close the All Users chat window. Incomin messaes If you receive a messae when you aren t viewin the lobby screen or the participant list, the followin occurs: A notification bubble appears. The Show/Hide Participant List button turns reen, flashes three times, and then remains reen until you view the new messae. To view incomin messaes Click the notification bubble. 40