Avaya Collaboration Pod documentation reference

Transcription

1 Avaya Collaboration Pod documentation reference Release NN Issue September 2015 Documentation reference The following sections reference public documentation available for Avaya Collaboration Pod Release infrastructure, components, and supported solutions. To download Avaya documents, go to click Documents, and search for the product documentation. To locate Avaya Collaboration Pod documentation, select all content types and search for Collaboration Pod Release 2.0.x. Some documentation listed might be not applicable to your system. Refer to your Bill of Materials (BOM) to identify your Collaboration Pod components. Avaya Collaboration Pod Using the Pod Orchestration Suite for Avaya Collaboration Pod (NN ) Avaya Collaboration Pod Read Me First (NN ) Purpose Provides an overview of the Avaya Pod Orchestration Suite (POS), which contains all of the visualization and management applications required to orchestrate, manage, and monitor your Collaboration Pod. This guide explains how to access and use the applications, specifically Pod Visualization Manager (PVM) in the POS management suite. Identifies the Collaboration Pod media kit, and refers to the documentation reference for all Collaboration Pod components. Avaya Collaboration Pod Baseline (NN ) Identifies the Collaboration Pod Release Software and hardware baseline components. Avaya Collaboration Pod Solution Description (NN ) Avaya Collaboration Pod Documentation Reference (NN ) Provides an overview of the Collaboration Pod hardware, software, and network architecture. Identifies the Collaboration Pod customer documentation as well as the Avaya and non-avaya products included in the Collaboration solution, and lists the associated customer documentation. Table continues , Avaya Inc. All Rights Reserved. Avaya Collaboration Pod documentation reference 1

2 Avaya Collaboration Pod Avaya Collaboration Pod Release Notes (NN ) Troubleshooting the Avaya Collaboration Pod (NN ) Purpose Identifies a specific solution type for the Avaya Collaboration Pod. The Avaya Testing Laboratories tested and verified the Collaboration Pods, but you should be aware of the important notices in these Release Notes. Release Notes also describe fixed and known issues that are Collaboration Pod-specific. It does not describe issues associated with each component in the Collaboration Pod. For information on the specific components, refer to the individual component Release Notes. Provides troubleshooting information and procedures specific to the Collaboration Pod. Note: The documents listed in the following table are for Avaya professional use only. If you are a registered Avaya partner, you can access these documents on the support site. Avaya Collaboration Pod professional use documents Installing and maintaining the Avaya Collaboration Pod (NN ) Using the Management Server Console for Avaya Collaboration Pod (NN ) Purpose Contains information about Avaya Collaboration Pod site preparation, predelivery services, installation, configuration, and backup and restore procedures. This document also provides Avaya Collaboration Pod component, cabling, and electrical specifications. Provides information and tasks for using the Management Server Console to manage and upgrade an Avaya Collaboration Pod after the initial site installation and deployment. Avaya Collaboration Pod sales and marketing collateral materials, configurator tool, and IP templates are available for Avaya professionals and registered business partners from the Collaboration Pod Sales Portal site. Unified Communications as a Service Document number Title Purpose Audience Avaya Cloud Enablement for Unified Communications Solution Description Avaya Cloud Enablement for Unified Communications Reference Configuration Overview Reference configuration Sales engineers Solution architects Implementation engineers Sales engineers September 2015 Avaya Collaboration Pod documentation reference 2

3 Unified Communications as a Service Document number Title Purpose Audience Avaya Cloud Enablement for Unified Communications Deployment Guide Avaya Cloud Enablement for Unified Communications Administration Guide NN NN NN Avaya Collaboration Pod for Enterprise Communications Release Notes Avaya Collaboration Pod for Unified Communications as a Service Release Notes Avaya Collaboration Pod for Contact Center as a Service Release Notes Initial deployment Ongoing administration Important notices Important notices Important notices Implementation engineers Implementation engineers Solution architects Implementation engineers System administrators Data center personnel Avaya Sales Engineers Avaya Systems Engineers Certified repair and maintenance personnel System administrators Data center personnel Avaya Professional Services Avaya Sales Engineers Avaya Systems Engineers Certified repair and maintenance personnel System administrators Data center personnel Avaya Sales Engineers Avaya Systems Engineers September 2015 Avaya Collaboration Pod documentation reference 3

4 Unified Communications as a Service Document number Title Purpose Audience Avaya Professional Services Certified repair and maintenance personnel Contact Center as a Service Title Purpose Audience Contact Center as a Service Solution Description Contact Center as a Service Reference Configuration Deploying Contact Center as a Service Administering Contact Center as a Service Avaya software documentation reference Provides an overview of the infrastructure, applications, and end user devices supported in the Contact Center as a Service solution. Provides an overview of the design, topology diagrams, capacities, interoperability information, features, and functionality limitations related to a specific reference configuration of the Contact Center as a Service solution. Provides deployment procedures for installing and configuring the Contact Center as a Service solution based on a verified reference configuration. Additionally, this document also describes installation, configuration, initial administration, as well as testing and validation checklists and procedures. Provides the administration procedures for the day-to-day functioning of the Contact Center as a Service solution. Sales Engineers Solution Architects Implementation Engineers Sales Engineers Implementation Engineers Implementation Engineers Solution Architects Implementation Engineers Because a Collaboration Pod includes many individual components, component specific support documentation is also available. The following sections list Avaya and third-party documentation for Collaboration Pod major components. September 2015 Avaya Collaboration Pod documentation reference 4

5 Important: You must refer to documentation versions that are compatible with your Collaboration Pod components. Also be sure that you have the most recent Collaboration Pod-specific information. Component product documentation does not refer to Collaboration Pod use and operation. Avaya Aura Virtualized Environment Avaya Aura Virtualized Environment Solution Description What s New in Avaya Aura Release 6.2 Feature Pack 3 Avaya Aura Communication Manager Avaya Aura Communication Manager using VMware in the Virtualized Environment Deployment Guide Maintenance Commands for Avaya Aura Communication Manager, Branch Gateways and Servers, Avaya Aura Communication Manager Feature Description and Implementation, Administering Avaya Aura Communications Manager, Avaya Aura Session Manager Avaya Aura Session Manager using VMware in the Virtualized Environment Deployment Guide Administering Avaya Aura Session Manager Avaya Aura System Manager Avaya Aura System Manager using VMware in the Virtualized Environment Deployment Guide Understanding Avaya Aura System Manager Administering Avaya Aura System Manager Migrating the Avaya Aura System Manager data using Data Migration Utility Avaya Aura System Manager Overview and Specification Secure Access Link Gateway (SAL) Avaya Secure Access Link Gateway using VMware in the Virtualized Environment Deployment Guide Implementing Secure Access Link Gateway COM and VPS Avaya Configuration and Orchestration Manager Using the Product Interfaces, NN Avaya Bulk Configuration Manager Fundamentals, NN Avaya Configuration and Orchestration Manager Administration Utilities, NN Avaya Virtualization Provisioning Service Interface, NN Avaya Virtualization Provisioning Service Fundamentals, NN Avaya Virtualization Provisioning Service Release Notes, NN September 2015 Avaya Collaboration Pod documentation reference 5

6 IPFM IP Flow Manager Release Notes Software Release 2.0 IP Flow Manager 2.0 Read Me Fundamentals Avaya IP Flow Manager 1.0, NN VPFM Avaya Visualization Performance and Fault Manager Common Services Fundamentals Unified Communications Management, NN Avaya Visualization Performance and Fault Manager VPFM SCOM Connector Fundamentals, NN Avaya VPFM Traps and Trends, NN Avaya VPFM Supported Devices, Device MIBs, and Legacy Devices, NN Avaya Visualization Performance and Fault Manager Discovery Best Practices, NN Avaya Visualization Performance and Fault Manager Quick Start, NN Visualization Performance and Fault Manager Release Notes, NN Avaya Visualization Performance and Fault Manager Configuration, NN Avaya Visualization Performance and Fault Manager Using Unified Communications Management to Manage the Converged Voice and Data Network, NN Avaya Visualization Performance and Fault Manager Fault and Performance Management, NN WebLM Avaya WebLM using VMware in the Virtualized Environment Deployment Guide Utility Services Avaya Aura Utility Services using VMware in the Virtualized Environment Deployment Guide Accessing and Managing Avaya Aura Utility Services ID Engines Avaya Identity Engines Ignition Server Getting Started, NN Avaya Identity Engines Ignition Guest Manager Configuration, NN Avaya Identity Engines Ignition Server Administration, NN Avaya Identity Engines Ignition Analytics, NN Avaya Identity Engines Ignition Analytics CASE Administration, NN Avaya Identity Engines Ignition Access Portal Administration, NN How to get a license for Release 9.0 Avaya Secure Remote Access BBI Application Guide for Avaya Secure Remote Access (NN ) September 2015 Avaya Collaboration Pod documentation reference 6

7 Avaya Secure Remote Access Using Avaya Secure Remote Access for Avaya Collaboration Pod (NN ) Avaya Secure Remote Access Release Notes (NN ) Troubleshooting Avaya Secure Remote Access (NN ) Avaya Agile Communication Environment Avaya Agile Communication Environment using VMware in the Virtualized Environment Deployment Guide Avaya Aura Virtualized Environment Solution Description Avaya Agile Communication Environment Overview Avaya Agile Communication Environment Troubleshooting Avaya Agile Communication Environment Performance and Fault Management Avaya Agile Communication Environment Service Provider Administration Avaya Agile Communication Environment Secure Communication Fundamentals Avaya Agile Communication Environment User and Security Administration Avaya Agile Communication Environment Message Drop and Message Blast Administration Avaya Agile Communication Environment Web Services Avaya Agile Communication Environment RESTful Web Services Avaya Agile Communication Environment Foundation Toolkit Overview Avaya Agile Communication Environment Foundation Toolkit Developer s Guide Avaya Agile Communication Environment Sample Java SE Application Guide Avaya Agile Communication Environment Sample Web Application Guide Avaya Agile Communication Environment Sample Basic Java SE Application Guide Avaya Agile Communication Environment Sample Web Application Guide Addendum Implicit Sequencing Avaya Aura Experience Portal Administering Avaya Aura Experience Portal Avaya Aura Experience Portal Web interface page reference Troubleshooting Avaya Aura Experience Portal Avaya Aura Experience Portal events and associated alarms Implementing Avaya Aura Experience Portal on multiple servers Implementing Avaya Aura Experience Portal on a single server Upgrading to Avaya Aura Experience Portal Deploying Avaya Aura Experience Portal in an Avaya Customer Experience Virtualized Environment Avaya Aura Experience Portal Solution Guide September 2015 Avaya Collaboration Pod documentation reference 7

8 Avaya Aura Experience Portal Avaya Aura Experience Portal Overview and Specification Avaya Aura Experience Portal Documentation Library Avaya Aura Experience Portal Documentation Map Avaya Media Server Security White Paper for Avaya Aura Experience Portal Avaya Aura Experience Portal security white paper Call Management System Avaya Call Management System: Switch Connections, Administration, and Troubleshooting R 17.0 Avaya Call Management System : High Availability User Guide R17.0 Deploying Avaya Call Management System in an Avaya Customer Experience Virtualized Environment R17.0 Avaya Call Management System: High Availability Connectivity, Upgrade and Administration R17.0 Avaya Call Management System: Capacities R17.0 Avaya Call Management System: Overview and Specification R17.0 Issue 1.2 Call Management System R17 Release Notes Issue 2.3 Avaya Control Manager Avaya Control Manager Provisioning Server VM Port Matrix: Avaya Control Manager Using Avaya Control Manager Configuring Avaya Control Manager Avaya Aura Presence Services Avaya Aura Presence Services using VMware in the Virtualized Environment Deployment Guide Implementing Avaya Aura Presence Services 6.2 Troubleshooting Avaya Aura Presence Services 6.2 Administering Avaya Aura Presence Services 6.2 Application Enablement Services Avaya Aura Application Enablement Services Deployment Guide for Virtualized Environment Avaya Aura Application Enablement Services Overview Avaya Aura Application Enablement Services Administration and Maintenance Guide Note: Avaya Voice Gateway G450 if you use the Avaya Flare Experience for ipad as a collaboration endpoint you require VPN access to the Avaya Aura core and you require a G450 gateway. September 2015 Avaya Collaboration Pod documentation reference 8

9 Avaya Aura Call Center Elite Multichannel Administering Avaya Aura Call Center Elite Avaya Aura Call Center Elite Documentation Roadmap Avaya Aura Call Center Elite Feature Reference Avaya Aura Call Center Elite Overview and Specification Planning for an Avaya Aura Call Center Elite Implementation Programming Call Vectoring Features in Avaya Aura Call Center Elite Using Avaya 96X1 SIP Agent Deskphones with Avaya Aura Call Center Elite Using Avaya Business Advocate What s New in Avaya Aura Call Center Elite Troubleshooting Avaya Aura Call Center Elite Avaya Aura Workforce Optimization Avaya Workforce Optimization, Release 12.0 Readme for Product Documentation A-NAV Deployment Guide for Avaya ANAV A-NAV Real Time Dashboard User Guide User Guide fro Avaya ANAC Visual Contact Analyzer version 4.1 Avaya Aura Conferencing Avaya Aura Conferencing Collaboration Agent Quick Reference Using Avaya Aura Conferencing Collaboration Agent Using Avaya Aura Conferencing Conference Manager for Microsoft Outlook Using Avaya Web Collaboration Agent for Android Using Avaya Web Collaboration Agent for ios Avaya Diagnostic Server Deploying Avaya Diagnostic Server Deploying Avaya Diagnostic Server using VMware in the Virtualized Environment Avaya Diagnostic Server Additional Security Configuration Guidance Avaya Diagnostic Server 2.0 Release Notes Third-party software documentation reference VMware VMware High Availability: Concepts, Implementation, and Best Practices September 2015 Avaya Collaboration Pod documentation reference 9

10 VMware Automating High Availability (HA) Services with VMware HA VMware High Availability (VMware HA): Deployment Best Practices VMware VSphere Setting up Networking with vsphere Standard Switches VMware Network I/O Control: Architecture, Performance, and Best Practices VMware vsphere Choosing a new adapter for your virtual machine VMware KB, Hardware documentation reference Compute servers Search HP support for documentation specific for your computer server model. Search Lenovo support for documentation specific for your compute server model. Power Distribution Units Search Server Tech support for documentation specific for your Sentry Smart/Switched CDU power distribution unit. Session Border Controllers Search Oracle support for documentation specific for your Acme Packet Net Net session border controller. Storage units mydocuments.emc.com Search EMC for documentation specific for your VNX 5300 storage array. Avaya VSP 7000 Series Using ACLI and EDM on Avaya Virtual Services Platform 7000 Series, NN Regulatory Reference for Avaya Virtual Services Platform 7000 Series, NN Locating Documentation and Software for Avaya Virtual Services Platform 7000 Series, NN Documentation Roadmap Reference for Avaya Virtual Services Platform 7000 Series, NN Installing Avaya Virtual Services Platform 7000 Series, NN Installing Transceivers and Optical Components on Avaya Virtual Services Platform 7000 Series, NN Getting Started with Avaya Virtual Services Platform 7000 Series, NN Quick Install for Avaya Virtual Services Platform 7000 Series, NN September 2015 Avaya Collaboration Pod documentation reference 10

11 Avaya VSP 7000 Series Installation Job Aid (English) for Avaya Virtual Services Platform 7000 Series, NN Installation Job Aid (Deutsch) for Avaya Virtual Services Platform 7000 Series, NN DE Installation Job Aid (Espanol) for Avaya Virtual Services Platform 7000 Series, NN ES-XL Installation Job Aid (Francais) for Avaya Virtual Services Platform 7000 Series, NN FR Installation Job Aid (Portugues do Brasil) for Avaya Virtual Services Platform 7000 Series, NN PT-BR Installation Job Aid (Russian)Avaya Virtual Services Platform 7000 Series, NN RU Installation Job Aid (Chinese)Avaya Virtual Services Platform 7000 Series, NN ZH-CN Deploying Avaya Software-Defined SAN Using Avaya VSP 7000 Series, NN Release Notes for Avaya Virtual Services Platform 7000 Series, NN Configuring Security on Avaya Virtual Services Platform 7000 Series, NN Configuring Layer 2 on Avaya Virtual Services Platform 7000 Series, NN Configuring Quality of Service on Avaya Virtual Services Platform 7000 Series, NN Configuring System Monitoring on Avaya Virtual Services Platform 7000 Series, NN Configuring Avaya VENA Fabric Connect on Avaya Virtual Services Platform 7000 Series, NN Configuring IP Routing on Avaya Virtual Services Platform 7000 Series, NN ACLI Commands Reference for Avaya Virtual Services Platform 7000 Series, NN Troubleshooting Avaya Virtual Services Platform 7000 Series, NN Resilient Data Center Solutions using the VSP 7000 Technical Configuration Guide, NN Logs Reference for Avaya Enterprise Routing Switch 2000, 3000, 4000, 5000 Series and Virtual Services Platform 7000 Series, NN Avaya VSP 4000 Series Documentation Roadmap for Avaya Virtual Services Platform 4000 Series, NN User Interface Fundamentals for Avaya Virtual Services Platform 4000 Series, Avaya Virtual Services Platform 4000 Series 4850GTS Series Quick Install Guide, NN Administration for Avaya Virtual Services Platform 4000 Series, NN Security for Avaya Virtual Services Platform 4000 Series, Alarms and Logs Reference for Avaya Virtual Services Platform 4000 Series and 8000 Series Troubleshooting of Avaya Virtual Services Platform 4000 Series, Installing the Avaya Virtual Services Platform 4000 Series VSP4850GTS Series, NN Performance Management of Avaya Virtual Services Platform 4000 Series, Fault Management of Avaya Virtual Services Platform 4000 Series, Installation Job Aid (English) for Avaya Virtual Services Platform 4000 Series 4850GTS, NN September 2015 Avaya Collaboration Pod documentation reference 11

12 Media Gateway Installing and Upgrading the Avaya Branch Gateway G450, November 2012 Configuring v on the Avaya G450 Branch Gateway, July 2012 Avaya Branch Gateways 6.3 Release Notes (build ), July 2012 Job Aid: Installing the upgrade memory kit in the G450/G430 Media Gateway, April 2012 Overview of the Avaya G450 Branch Gateway, March 2011 Quick Start for Hardware Installation: Avaya Branch Gateway G450, February 2011 Avaya Branch Gateway G450 CLI Reference, February 2011 Note: Avaya Voice Gateway G450 if you use the Avaya Flare Experience for ipad as a collaboration endpoint you require VPN access to the Avaya Aura core and you require a G450 gateway. Avaya Aura Messaging Server Upgrading Avaya Aura Messaging Administering Avaya Aura Messaging Using Avaya Aura Messaging Avaya Aura Messaging Overview and Specification Installing the Dell PowerEdge R610 Server Installing the HP DL360 G7 server Maintaining and Troubleshooting the Dell PowerEdge R610 Server Maintaining and Troubleshooting the HP ProLiant DL360 G7 Server Maintaining the Avaya S8800 1U Server for Avaya Aura Messaging Avaya Aura Messaging Quick Reference (Audix ) Job Aid Avaya Aura Messaging Avaya Aura Messaging Quick Reference (Aria) Implementing Avaya Aura Messaging Avaya Aura Messaging Security Design Avaya Aura Messaging Release Notes Avaya Aura Messaging Alarms and Events Session Border Controller Mobile Collaboration Solution Description Installing and Configuring Avaya Aura Session Border Controller 6.0.3, or higher, as recommended by Avaya Installing and Configuring Avaya Aura Session Border Controller Avaya Aura Session Border Controller Objects and Properties Reference September 2015 Avaya Collaboration Pod documentation reference 12

13 Session Border Controller Avaya Aura Session Border Controller System Administration Avaya Aura Session Border Controller System Operations and Troubleshooting Avaya Aura Session Border Controller Session Services Guide Avaya Aura Session Border Controller Management Tools Application Notes are available at SBC resource documentation: Avaya Session Border Controller for Enterprise (A SBCE), SIP security, Advanced Enterprise version, Release 6.3 Avaya Session Border Controller for Enterprise Overview and Specification Deploying Avaya Session Border Controller for Enterprise Administering Avaya Session Border Controller for Enterprise Upgrading Avaya Session Border Controller for Enterprise Deploying Avaya Session Border Controller for Enterprise in Virtualized Environment Troubleshooting and Maintaining Avaya Session Border Controller for Enterprise Avaya Session Border Controller for Enterprise Online Help Avaya Session Border Controller for Enterprise Release Notes Application Notes are available at Avaya Scopia Avaya Scopia Elite 6000 Series MCU Version 8.3 User Guide for Avaya Scopia Elite 6000 Series MCU Release Notes for Avaya Scopia Elite 6000 Series MCU Reference Guide for Interoperability for Avaya Scopia Elite 6000 Series MCU Administrator Guide for Avaya Scopia Elite 6000 Series MCU Installation Guide for Avaya Scopia Elite 6000 Series MCU Avaya Scopia Desktop Version 8.3 Release Notes for Avaya Scopia Desktop Administrator Guide for Avaya Scopia Desktop Server Avaya Scopia Management Version 8.3 Installation Guide for Avaya Scopia Management User Guide for Avaya Scopia Management Administrator Guide for Avaya Scopia Management September 2015 Avaya Collaboration Pod documentation reference 13