AT&T Telepresence Solution Hosted Gatekeeper and Over The Top Registration User Guide November 2014

Transcription

1 November 2014 AT&T Telepresence Solution Hosted Gatekeeper and Over The Top Registration User Guide November trademarks of AT&T Intellectual Property and/or AT&T affiliated companies. All other marks contained herein are the property of their respective owners. This User Guide is provided for reference purposes only; this document is not an offer, commitment, representation or warranty by AT&T and is subject to change.

2 Table of Contents Hosted Gatekeeper and Over-the-top registration... 3 Endpoints supported... 3 Supported software... 3 Endpoints configuration... 4 Polycom HDX configuration... 5 Polycom RealPresence Desktop (RPD) configuration... 7 Polycom Group Endpoints (Group 300, 500, and 700) configuration... 8 Polycom VSX configuration Cisco TC configuration Cisco MXP configuration Lifesize 220 configuration Sony XG configuration Firewall port requirements

3 Hosted Gatekeeper and Over-the-top registration Hosted Gatekeeper and over the top Registration (OTTR) enables the registration of unmanaged hardware Endpoints and software clients from the Internet. This feature is provided in to customers in two different call control protocols SIP and H.323 for Endpoints that do not support SIP providing these customers with an Internet point of presence to register their devices to. SIP digest and H.323 authentication will be implemented to ensure that only the authorized Endpoints are registered to the AT&T Telepresence Solution (ATS) infrastructure. Endpoints supported The Following list of hardware end points and software clients is currently supported Sony XG80 with H323 Lifesize 220 with SIP Polycom VSX with H323 Does not support authentication Polycom RPD with SIP Polycom HDX with SIP Polycom HDX with H323 Polycom Group with SIP Polycom Group with H323 Cisco MXP with SIP Cisco MXP with H323 Cisco TC with SIP Cisco TC with H323 Supported software The version of software installed on your Endpoint can affect the video experience. Software versions should be validated through your companies administrator to ensure you are using a supported level of software on both the hardware and software devices. 3

4 Endpoints configuration Prior to entering any of the confirmation data below, Please Check Connectivity a. Ensure that Endpoint has Internet Connectivity b. Make sure Endpoint has DNS server configured to do DNS lookup, please speak to you company s administrator if you are not certain. c. A laptop or PC that has access to the EP you are registering d. If you are unable to use DNS you can substitute video.att.com with the following IPs and For all hardware Endpoints use a browser to navigate to the Graphical User Interface (GUI) of your specific Endpoint - IP> and login using either the default or credentials assigned to you by your company s administrator. NOTE: You will need the username and password assigned to you that was included in the along with the link to this document. The accounts in the snapshots below are examples and should not be entered in your devices as they are not active. Only register using SIP or H.323 if supported, but not both. Also disable H.323 before configuring SIP as issues have been encountered during registering via SIP when H.323 has been left enabled. 4

5 Polycom HDX configuration SIP: - Polycom HDX SIP configuration supports SIP authentication - Using the Endpoint Menu Go to: Admin Settings>Network>IP Network, and enter the following: H.323 UNCHECK Enable SIP SIP Server Configuration Specify Registrar Server Video.att.com Proxy Server Video.att.com Transport Protocol Auto/TLS/TCP User Name Full URI (Endpoint_name@domain) Domain User Name Registration Authentication User Name Password Enter Password Enter Password Figure 1 Polycom HDX SIP Configuration You must click Update on every configuration change 5

6 H323: - ATS prefers Polycom HDX Endpoints use TLS or SIP. - Polycom HDX supports H323 Authentication Enable IP H.323 Display H.323 Extension H.323 Name Full URI of Endpoint Proxy Server Video.att.com Transport Protocol Auto/TLS/TCP User Name Full URI (Endpoint_name@domain) H.323 Extension E164 Number Use Gatekeeper Specify Authentication UserName Username for authentication Password New Password/Confirm Password Password for authentication Primary Gatekeeper IP Address Video.att.com Figure 2 Polycom HDX H323 Configuration You must click Update on every configuration change 6

7 Polycom RealPresence Desktop (RPD) configuration SIP: - RPD supports SIP Authentication - RPD when registered via TLS cannot use the ATS Interactive Voice Response (IVR) to join a meeting, TCP works fine. Enable SIP Calls SIP Registration SIP Proxy Server Video.att.com (for production) SIP domain Video.att.com or customer domain SIP User Name Endpoint Name Authorization Name Username for Authentication Password Password for Authentication Transport Protocol TCP (TLS cannot use IVR) Figure 3 Polycom RealPresence Desktop SIP Configuration You must click OK on every configuration change 7

8 Polycom Group Endpoints (Group 300, 500, and 700) configuration SIP: - Polycom Group Endpoints support SIP authentication - With TLS, dialing using IVR will result in no video, so use TCP only - Using the Endpoint Menu Go to: Admin Settings>Network>IP Network Enable SIP Enable AS-SIP SIP Server Configuration Transport Protocol BFCP transport preference Sign-in Address Username Password Enter/Confirm Password Registrar Server Proxy Server Uncheck Specify TCP Prefer BFCP Full URI (Endpoint@domain) Username for Authentication Password for Authentication Video.att.com Video.att.com Figure 4 Polycom Group SIP Configuration You must click save on every configuration change 8

9 H323 - ATS prefers SIP TCP for Polycom Group Endpoints, though H323 works - Using the Endpoint Menu Go to: Admin Settings>Network>IP Network: Enable IP H323 H.323 Name Full URI (Endpoint@domain) H.323 Extension Unique E164 for Endpoint Use Gatekeeper Specify Require Authentication Username Username for authentication Enter Password Password for authentication Primary Gatekeeper IP address Video.att.com (for production) Figure 5 Polycom Group H323 Configuration You must click save on every configuration change 9

10 Polycom VSX configuration SIP: - ATS doesn t support VSX running on SIP, it won t be able to negotiate video with Cisco TelePresence Server (TPS) Bridge. H323: - H323 works, but video quality will be CIF - No authentication supported, so need to add a membership rule - Enable H323 Calls Display H323 Extension H.323 Name Full URI (Endpoint@domain) H.323 Extension Unique E164 for Endpoint Use Gatekeeper Specify Primary Gatekeeper IP Address Video.att.com (for production) Figure 6 Polycom VSX H323 Configuration You must click Update on every configuration change 10

11 Cisco TC configuration SIP: - Using the Endpoint Menu Go to: Configuration>System Configuration ANAT AuthenticateTranferror ListenPort On PrefferedIPMedia IPv4 PreferredIPSignalling IPv4 DefaultResponder Blank Mode Profile1 DefaultTransport Auto/TLS/TCP DisplayName Optional Line Private Mailbox Blank Outbound TlsVerify Type Standard URI Full URI (Endpoint@domain) LoginName Username for Authentication Password Password for Authentication Proxy1 Address Video.att.com Discovery Manual Proxy2 Address Optional Discovery Manual 11

12 Figure 7 Cisco TC SIP Configuration You must click save on every configuration change 12

13 H323: - ATS prefers SIP registration - Using the Endpoint Menu Go to: System Configuration>H323 NAT Address Blank Mode Profile 1 CallSetup Mode Gatekeeper Encryption MinKey Size 1024 PortAllocation Dynamic Authentication LoginName Username for Authentication Mode On Password Password for Authentication Gatekeeper Address Video.att.com (for production) Discovery Manual H323Alias E164 Unique E164 for the Endpoint ID Full URI of Endpoint (Endpoint@domain) 13

14 Figure 8 Cisco TC H323 Configuration You must click save on every configuration change 14

15 Cisco MXP configuration SIP: - Cisco MXP Endpoints support SIP authentication - Using the Endpoint Menu Go to: System Configuration>SIP Sip Setting Mode On Display Name Full URI SIP Address Full URI (Endpoint@domain) Server Discovery Manual Server Address Video.att.com (for production) Server Type Auto Transport Auto/TLS/TCP Verify TLS SIP Authentication Username Username for Authentication Password Password for Authentication SIP SIP NAT Traversal IceMode MNSMode Force TURN Turn Server Blank User Name Blank Password Blank 15

16 Figure 9 Cisco MXP SIP Configuration You must click save on every configuration change 16

17 H323 - ATS prefers SIP, but H323 works - MXP supports H323 authentication - Using the Endpoint Menu Go to: System Configuration>H.323 H323 Settings Callsetup Mode Gatekeeper H.323 Auto Prefix Blank E.164 Alias Unique E.164 for Endpoint Gatekeeper Settings H.323 ID Full URI (Endpoint@domain) Gatekeeper Discovery Manual Gatekeeper Address Video.att.com (for production) Authentication Mode Auto Authentication ID Username for Authentication Authentication Password Password for Authentication Multiple H.323 Aliases Advanced Settings NAT Mode 17

18 Figure 10 Cisco MXP H323 Configuration You must click save on every configuration change 18

19 Lifesize 220 configuration SIP: - Lifesize 220 is supported with SIP TCP registration - Using the Endpoint Menu Go to: Preferences>Communications>SIP SIP Enabled SIP Username Endpoint Name Authorization Name Username for Authentication Authorization Password Password for Authentication SIP Server Type Auto SIP Registration Through Proxy SIP Proxy Enabled Proxy Hostname Video.att.com (for production) SIP Registrar Enabled Registrar Hostname Domain (video.att.com) SIP Signalling TCP Figure 11 Lifesize 220 SIP Configuration You must click save on every configuration change 19

20 Figure 12 Lifesize 220 SIP Configuration You must click save on every configuration change 20

21 Sony XG configuration H323: - With Sony, ATS only supports H323, SIP will cause calls to be disconnected after 33 minutes. - With H323 configuration, Sony Endpoints do not support authentication - Using the Endpoint menu Go to: Setup>Life I/F, and make sure that IP is checked (IP is the same as H323) Figure 13 Sony H323 Status 21

22 - Using the Endpoint menu Go to: Setup>Gatekeeper: Gatekeeper Mode On Gatekeeper Address IP address of ATS VCS-E User Alias Full URI of Endpoints (i.e. User Number Unique E164 number of Endpoints H.460 Figure 14 Sony Gatekeeper Configuration You must click save on every configuration change 22

23 Firewall port requirements If your Endpoint is behind a firewall at a corporate office or at home and is unable to connect to the ATS service, please ensure that the following ports are being allowing through your firewall. SIP: UDP 5060 and TCP 5060, 5061 H.323 UDP 1719 and TCP 1720 Media to