Lync Downloading &Installing the Lync Client 2013

Transcription

1 Lync 2013 Downloading &Installing the Lync Client 2013

2 ***Important Information*** Please read before downloading and installing the Lync Client Before you download and install the Lync Client 2013 is extremely important that you make sure you have applied the latest updates to both your operating system (Windows) and to your MS Office 2010 or Failure to do this will result in an unsuccessful attempt to install the Lync Client Please make note of the MS Office version you are running. If you are running the 32bit version of MS Office 2010 or 2013 you will need to download and install the 32bit version of the Lync Client As the downloadable files from the AMES site are.iso images you will need to burn them to a disc with software/freeware that is freely available on the internet such as; ISO Opener - There is a small tutorial on how to download and install ISO Opener on the Lync 2013 Wiki page 4. We understand that the downloads for Lync Client are rather large in size and are therefore conscious that this may be an issue for many due to download limits and slower internet connections. We have burnt both versions of the Lync Client 2013 files to a disc which can then be sent to you at your request to make the process a more efficient and pleasant end user experience for you. If you would like a disc to be sent to you please contact Ann Hardingham Ann.Hardingham@cae.edu.au with your request. There is a small tutorial on how to use the DVD on the Lync 2013 Wiki page

3 Access 2013 Lync software from Select Lync Client download from the drop down menu Use you username and password as supplied by AMES your username is your surname then your first name initial. Then log in Click on Browse Networks Click on Lync Client

4 Select the download appropriate to your computer set-up: Lync 32bit download Lync 64 bit download Save the file and click OK to save the file to your computer Click on Logout to leave the site You will get logout message

5 Navigate to your download folder or wherever you chose to your Lync download to this is a.iso or disk image file and will need to be opened in a different way. PLEASE NOTE: You will need software to unpack the.iso file before you can install. isoopener is a small freeware piece of software that will allow you to do this. The next part of the installation instructions will deal with downloading and installing isoopener then using it to unpack the file for use. If you already have.iso burning software and know how to use it to unpack the above file please move forward to the installation of Lync Client 2013 section. OR If you have a CD with the files on it sent to you by Ann Hardingham or your Lync ementor then please move forward to the installation of Lync Client 2013 section.

6 Unpacking your.iso file with isoopener: Go to : click on Download Save the file to your computer Navigate to your downloads folder or where you downloaded the file to. Double click on the file to install isoopener. You may receive a message from Windows asking if you allow this program to make changes to your computer click Allow

7 It is now just a matter of following the wizard through the installation process 1 2 Click Next Click Next 3 4 Click Next Click Next 5 6 Click Next Click Finish When you click on Finish in step 6 if you have a tick in the Launch ISO Opener box the program will open ready to use if not you will have to go to Start All Programs to find it and open from there

8 Open ISO Opener and click on Open to find your.iso file Navigate to to the file in the pop up window click on the file then Open You will notice the file will now populate both the ISO file and Output folder windows Click on the Select button to choose a different location for the unpacked files if you wish to and choose a different location from the pop up window

9 Click on the Extract When extraction is finished you will receive a successful message Click OK and the destination folder will open for you

10 Installing the Lync 2013 Client: Double click the x86 folder in the destination folder to open it You will see all of the above files go right to the bottom and double click on Setup to install the Lync Client 2013 Click in the Accept Terms in this Agreement Box then click on Continue

11 Click on Install Now Installation may take a few minutes depending on your computer When finished installing you will get this screen do not click on continue online click on close Lync Client will now start

12 At this stage you may get the following screen just asking for your Sign-in address do not stress if you don t get this screen as you will definitely get the following screen Enter your Sign-in address. Which will be username@ames.net.au ie matthewsk@ames.net.au Then click on Sign in You should then get the following screen. You may not get the screen above we have noticed some people have to go through a two part sign in process while others just receive the screen below: Enter your Sign-in address. Which will be username@ames.net.au ie MatthewsK@ames.net.au Enter your username Which will be ames\your surname and fist name initial ie: MatthewsK Enter your password This is case sensitive so be careful to enter it exactly as it has been sent to you or copy and paste it Then click on Sign in

13 Once you are signed in you will see a screen like this one except you will not have any contacts yet so your contact area will be empty. You will now be able to start adding contacts and using Lync. Refer to the part 1 and part 2 guides on the Lync 2013 wiki page to navigate the Lync environment learn how to add contacts, make calls and use the meeting functions of Lync