HOSPITALITY DEMO KIT USER GUIDE ROOM 8XX

Transcription

1 U S E R G U I D E HOSPITALITY DEMO KIT USER GUIDE ROOM 8XX

2 Edition Date Author Modifications / Comments / Details Serge LE LOUET / Eric PINAULT Creation Serge LE LOUET Modification Serge LE LOUET Modification Serge LE LOUET Modification: Update Documentation Serge LE LOUET Modification: Mobile Application for Smart Guest Applications Serge LE LOUET Modification: OpenTouch Notification Service Application update Serge LE LOUET Modification: IP Desktop Softphone tandem modification Serge LE LOUET Modification: 8088 set Serge LE LOUET Modification: Smart Guest Applications Background Serge LE LOUET Modification: Language menu Serge LE LOUET Modification: IP Desktop Softphone visitor Onboarding Serge LE LOUET Modification: Update Documentation Serge LE LOUET Modification: SBC, Visual Automated Attendant for Mobile Guest Softphone Serge LE LOUET Update Documentation Serge LE LOUET Update Documentation Serge LE LOUET Update Otns feature Serge LE LOUET Update OmniPcxRecord Serge LE LOUET Update ENS and Otns Serge LE LOUET Update Sga Serge LE LOUET Update Otns and ENS account Serge LE LOUET Update Rainbow +mgs Serge LE LOUET Update: Sga : doorcam Serge LE LOUET Update: Mgs Serge LE LOUET Update: Information, ENS Serge LE LOUET Update: otns Serge LE LOUET Update : 8088 Android Ref. EP Ed.26 Page 2/75

3 Table of contents 1. Introduction 4 2. Environment High level architecture diagram Configuration Server details Use Case Smart Guest Applications Noe Mode Mobile Guest Softphone Automated Attendant IP Desktop Softphone Emergency Notification Server OmniPCX RECORD OpenTouch Notification Service IP Desktop Softphone onboarding Rainbow connect OmniPCX Enterprise Ref. EP Ed.26 Page 3/75

4 1. Introduction The aim of this document is to describe all aspects of the Hospitality Demo Kit. It contains the architecture of the demo, and explains how to configure each component of the Hospitality demo. This document also contains demo scripts, which will help the demonstrator carry out the various demos cases. The concerned products, tools and solutions are: The Smart Guest Applications (SGA) The Mobile Guest Softphone (MGS) The IP Desktop Softphone (IPDSP) The OmniPCX Record Suite The Emergency Notification Service (ENS) The OpenTouch Notification Service (OTNS) The Visual Automated Attendant (VAA) Rainbow Before a demo please book and check the system availability on: and check this document update on: In order to ensure the quality of your demonstration and the relevance of the speech you want to deliver, please complete the Hospitality Solutions online training available on the Knowledge Hub platform: Access the Knowledge Hub: Fill in the general search field with the course Reference : HOSPWSA001 (1 hour) You also want to refer to the following technical datasheets that can give your answers to the questions from the audience: The 8088 Smart DeskPhone: o pdf The Smart Guest Applications: o eet.pdf The Mobile Guest Softphone: o The IP Desktop Softphone Ref. EP Ed.26 Page 4/75

5 o Ref. EP Ed.26 Page 5/75

6 2. Environment 2.1 High level architecture diagram Ref. EP Ed.26 Page 6/75

7 2.2 Configuration User display name Phone type Phone number Guest Number 18xx Room main phone (suite 18xx) 808x 38xx Room mobile (suite 18xx) Smartphone xx/92xx Room 8088 Noe 8088 Android xx Concierge IP Desktop Softphone on tablet 78xx Reception IP Desktop Softphone on PC 68xx Room service xx Room service IP Desktop Softphone tandem on mobile xx SmartApps ios ipad or iphone 69xx SmartApps Android Tablet or Smartphone 79xx Doorcam Castel 6740 Rap SSID: thanks-edemoteam itrulyloveyou (all set default password is 0000 ) Demo PC Wifi Qr code (Android Use Only) Name IP Description PC1 DHCP Login: reception68xx Password: Aludemo2012! Windows7sp1 pro, Firefox Chrome Java virtual room simulator (need flashplayer) OmniPCX Record screen capture ENS Desktop Notifier: PC-security-8xx Vlc Ref. EP Ed.26 Page 7/75

8 Rap On your laptop launch a web browser and access the management URL (*) Enter as IP address for the OAW gateway, then press continue. (*) refer to rap documentation 2.3 Server details Useful bookmarks Accessible from pc connected behind the rap through wifi thanksedemoteam or lan cable (pc must get from dhcp server x.x) Oxe8 All users are registered without specific rights (no voic , no DDI ). All phones/rooms are in English. All phones default password is 0000 IP Desktop Softphone Tftp server : x8 set Dynamic Dhcp server : Login : security8xx@al-mydemo.com Password : Aluedemo2012! OmniPcx Record Concierge (78xx) and Reception (68xx) are configured to record all calls. Login: reception68xx with password: Aludemo2012! This demo allows to listen the recorded calls for the Concierge (78xx) and the Reception (68xx). with login: reception68xx and password: Aludemo2012! Please refer to the OmniPCX Record R2-3 Hardware & Software specification document for the browsers and plug-in compatibilities. Ref. EP Ed.26 Page 8/75

9 o OmniPCX Record screen capture : with login: reception68xx and password: Aludemo2012! Download menu Ref. EP Ed.26 Page 9/75

10 Set UP : Server IP : Emergency Notification Server The Emergency Notification Server is configured to ring the Reception (68xx) as a PSAP (Public Safety Answering Point) Room service 28xx : voice prompt, listen and talk mini-message Reception 68xx : mini-message, Concierge 78xx : listen, mini-message Security8xx : security8xx@al-mydemo.com, PC notification : PC- Security-8xx Ref. EP Ed.26 Page 10/75

11 Login: security8xx and password: Aludemo2012! o Emergency Notification Server Desktop Notifier: DesktopNotifierSetup-x.x.x.exe (download release or higher) Emergency Notification Server main server IP: Hostname used for this client: PC-Security-8xx Smart Guest Applications server with virtual room Room 38xx is configured with automation : control 4 mock linked to virtual room Demokit Customization Room 38xx is configured with default background and screensaver. You can customize them on: Ref. EP Ed.26 Page 11/75

12 You can: - Reset Phone mac address if necessary - Personalize: logo, background and screensaver or revert to default value. (*) - Change Device Name - Switch to healthcare mode Press Press to close this menu and go back to main menu to run virtual room simulator (*) Take care with: Icon Position: Time and date font color: black Position Time Date Room font color: White Ref. EP Ed.26 Page 12/75

13 Position Mobile Guest Softphone server Room set 38xx can be associated with 2 mobiles. Login: staff, password: Aludemo2012! ios applications :Mobile Guest Softphone iphone and ipad Use qr code reader to download application from Apple store Android application : Mobile Guest SoftPhone for Android Use qr code reader to download application from play store Device compatibility (ref Prerequisites document ALESVC57161 avalable on BPWS) : Ref. EP Ed.26 Page 13/75

14 2.3.8 OpenTouch Notification Service Fire alarm scenario: o Loudspeaker announcement on room service set o Full voice message on concierge set o Floorplan display (*) o Real time Console display (*) o SmartApps notification (*) login: security8xx, password: Aludemo2012! Minibar opening scenario: mini-message to room service and reception SmartApps Application: ios applications : Ale Otns Smartapps Enterprise iphone and ipad Use qr code reader to download application from Apple store SmartApps configuration OpenTouch Notification Service URL Ref. EP Ed.26 Page 14/75

15 Device name : 69xx SIP server : Login : smartapp40 Password : Aludemo2012! Android application : Otns SmartApp Enterprise Use qr code reader to download application from play store Ref. EP Ed.26 Page 15/75

16 Server address : Login : smartapp8xx Password : Aludemo2012! Configure the SIP settings: Domain : Username : 79xx IP Desktop Softphone ios applications : ALE IP Desktop Softphone iphone and ipad Ref. EP Ed.26 Page 16/75

17 Use qr code reader to download application from apple store Android application : ALE IP Desktop Softphone Use qr code reader to download application from play store Configuration parameters: Tftp : Windows application : avalable on Ref. EP Ed.26 Page 17/75

18 MacOs Application: avalable on Castel Doorcam application Doorcam call simulation by using castel Apps on IOS or Android Rainbow account Ios Application : Ale Rainbow Use qr code reader to download application from apple store Ref. EP Ed.26 Page 18/75

19 Android Application : Ale Rainbow Use qr code reader to download application from play store - 68xx@al-mydemo.com - 78xx@al-mydemo.com - 28xx@al-mydemo.com Password : Aludemo2012! Noe Mode Virtual room Simulator for 8088 Noe Mode Select your room number : 38xx Ref. EP Ed.26 Page 19/75

20 3. Use Case Before a demo please book and check system availability on: Smart Guest Applications The purpose of this use case is to demonstrate the Smart Guest Application use in terms of service management from the room set. You must have in place the Smart Guest Applications server, the Mobile Guest Softphone server,the OmniVista 8770 to support the features. Please see below a high-level diagram of the network topology to have in place : Homepage Display All users should have the homepage displaying the following icons: call, reception, concierge, room service, weather, mobile app, lights, A/C, blinds, services, directory, and emergency. Ref. EP Ed.26 Page 20/75

21 Call from reception Smart DeskPhone 8088 From the reception, phone, by dialing the guest number (18xx), all phones of the room should ring: the call can be taken from any device Call to reception and record From room set (38xx), a press on the reception key should ring the reception phone. The call can be listened from the OmniPCX Record interface Call to concierge and record From room set (38xx), a press on the Concierge key should ring the Concierge phone. The call can be listened from the OmniPCX Record interface Call to Room Service From room set (38xx), a press on the Room service key should ring the Room service phone Missed Call A press on icon - or for the or for the 8082 Smart DeskPhone 8088 Ref. EP Ed.26 Page 21/75

22 Emergency call See chapter : Emergency Notification Server Do Not Disturb - By clicking the circle sensitive key on Smart DeskPhone 8082,or on Smart DeskPhone Or by pressing Do not Disturb, all users should be able to set/unset the Do Not Disturb status. When DnD is active: - Calls between room set and mobile are not possible - The message Do not Disturb is displayed on the calling set: Dial pad By launching the dial pad, speed dials should be displayed as follows Smart DeskPhone 8088 Ref. EP Ed.26 Page 22/75

23 (The mobile button is active only when the Mobile Guest Softphone application is running on the guest s mobile) Weather forecast Launching By clicking the weather button on the homepage, the weather forecast application is launched. Smart DeskPhone 8088 Smart DeskPhone 8088 By clicking the notification button, the icon is displayed Favorites: when clicking the Favorites button of the weather forecast application, several cities are listed: Paris, Dubai, Los Angeles, New York and Sydney are available. By selecting the city and clicking OK, the weather forecast of the selected favorite city appears. When clicking the display will switch to Fahrenheit, the display will switch to Celsius. Ref. EP Ed.26 Page 23/75

24 By clicking it s possible to search a specific town, a shown below: Hotel Directory Launching By clicking the Directory button on the homepage, the Directory view is launched as it follows: Smart DeskPhone Navigate By selecting a new item, a description and picture of each hotel service is displayed. Ref. EP Ed.26 Page 24/75

25 Launch call By clicking the Call button, a call is launched. For laundry, bar, restaurant, SPA and casino, the call is launched to the Reception (68xx) Map By selecting Map, the floor plan and room location are displayed Automation lights From room set 38xx: By clicking the Light button on the homepage, the Light view displays as follows: Ref. EP Ed.26 Page 25/75

26 Smart DeskPhone 8088 By clicking/selecting a light, the corresponding led on the top right corner is turned on. By clicking the night mode scene, all light leds are turned off Automation lights with virtual room By clicking the Light button on the homepage, the Light view displays as follows: Smart DeskPhone 8088 By clicking the All off button, all light leds are turned off and the view is updated on the virtual room (38xx). Ref. EP Ed.26 Page 26/75

27 Smart DeskPhone 8088 By clicking the All on button, all light leds are turned on and the view is updated on the virtual room (38xx) Automation A/C (air conditioning) By clicking the A/C button on the homepage, the A/C view is launched as follows: Smart DeskPhone 8088 By clicking the On button, the desired temperature displays: Ref. EP Ed.26 Page 27/75

28 By clicking the / buttons on the Smart DeskPhone 8082 By moving the cursor is displayed: on the Smart DeskPhone 8088, the desired temperature If the desired temperature is higher than the current: - icon is visible on the Smart DeskPhone 8088 If the desired temperature is lower than the current: - icon is visible on the Smart DeskPhone Automation A/C with virtual room Same behavior as Automation A/C (air conditioning) with an updated view on virtual room (Room 38xx). By clicking the On button: - The air conditioning simulation will start : Ref. EP Ed.26 Page 28/75

29 - the desired temperature displays Blinds By clicking the Open/Close/Stop button, the blinds open, close or stop: Smart DeskPhone 8088 Ref. EP Ed.26 Page 29/75

30 3.1.9 Automation services with virtual room By clicking the Services button on the home page, the Services view is launched as follows: Smart DeskPhone 8088 Smart DeskPhone 8088 By clicking any button, the services status are updated on the top right corner (room privacy and room service cannot be set to On at the same time) Language By clicking, you can modify language Ref. EP Ed.26 Page 30/75

31 Interactive clock screen saver When the phone is idle for 45 seconds, the Smart Guest Applications interactive clock screen saver appears: Smart DeskPhone 8088 By clicking the Blinds button, the automation blinds view is launched By clicking the A/C, the automation A/C view is launched By clicking the Lights, the automation lights view is launched By clicking the Reception button, a call to room service is launched, same behavior as Call to reception and record By clicking the Home button, the 8082 My IC Phone homepage displays By clicking the Room Service button, a call to room service is launched, same behavior as Call to Room Service By clicking the Call button, standard call view displays By clicking the Emergency button, an emergency call is launched, same behavior as Emergency call Wake Up Press for the Smart DeskPhone 8088 Ref. EP Ed.26 Page 31/75

32 Enter the wake up hour: Smart DeskPhone 8088 Smart DeskPhone 8088 Validate Smart DeskPhone 8088 A new icon appears to indicate that an alarm is active. Smart DeskPhone 8088 When answering to the call, a voice guide is played : This is your alarm call:15hours 40minutes Ref. EP Ed.26 Page 32/75

33 Doorcam From Castel Apps call room phone Number 38xx Ref. EP Ed.26 Page 33/75

34 Noe Mode Home Page Home page Automation with Virtual room simulator select room number 38xx Ref. EP Ed.26 Page 34/75

35 Room Control Light Control Blind Control Ref. EP Ed.26 Page 35/75

36 Service menu A/C Control Ref. EP Ed.26 Page 36/75

37 3.2.1 Directory Directory Audio call to admin set Ref. EP Ed.26 Page 37/75

38 3.2.1 Activities Activities Dialer 3.3 Mobile Guest Softphone The purpose of this use case is to demonstrate the Mobile Guest Softphone solution use inside the hotel wireless coverage. In terms of hotel network infrastructure, you must have in place a wireless LAN to support the feature, below a high level diagram of the network topology to have in place : Ref. EP Ed.26 Page 38/75

39 The Mobile Guest Softphone application has to be installed first on the smartphone (see the ios video : The smartphone should be connected to the wireless SSID : thanks-edemo-team ( password: itrulyloveyou).(see the ios video : Add a phone to the room There are differents possibilities to get the registration QR code: From the Mobile Guest Softphone administrator interface: o Login on o with the login: staff and password: Aludemo2012! o From the guest profiles menu search your room 38xx The maximum number per room is 2 o Click 38xx. Ref. EP Ed.26 Page 39/75

40 o Click then the Show QRCode button. o Click then the Send mail button. Ref. EP Ed.26 Page 40/75

41 is sent to guest Click on URL If application is already install, click on Open From the Mobile App from the homepage of the room set Ref. EP Ed.26 Page 41/75

42 Press QR Code If you need help press. This will call the Reception phone From the Mobile Guest Softphone application: Ref. EP Ed.26 Page 42/75

43 Scan the QRCode (the phone should be logged-in), the following screen then displays: Example video : If this icon appears : check you wireless connection Call the room From the reception phone, by dialing room number (18xx), all phones of the room should ring: the call can be taken from any device. Example video : Ref. EP Ed.26 Page 43/75

44 3.3.3 Call Services Example video : Call from the room Ref. EP Ed.26 Page 44/75

45 Smart DeskPhone 8082 Smart DeskPhone 8088 Press dial pad then mobile button My contacts This allows a guest to add their own personal contacts and call them via the Mobile Guest Softphone. Each registered mobile is added as a contact to the other mobile: Contact names can be changed or updated: Calling a contact : Ref. EP Ed.26 Page 45/75

46 Adding a contact : Wake up call If a wake up call is programmed from the room set or operator, a call is received on the guest mobile with a wake up message. Ref. EP Ed.26 Page 46/75

47 3.3.7 Emergency Call See chapter : Emergency Notification Server Mobile Guest Softphone use case using SBC configuration The purpose of this use case is to demonstrate the Mobile Guest Softphone solution use outside hotel wireless coverage though (e.g. : 4G or hotspots). In terms of hotel network infrastructure you must have in place SBC and Reverse Proxy to support the feature. Please see below a high level diagram of the network topology to have in place : What to do for the demo : On a registered mobile, deactivate WiFi or switch to a hot spot wireless SSID; the connection to Mobile Guest Softphone server will be re-established through SBC; do not log-out. The Guest Mobile Guest Softphone app can call the hotel services or be called by hotel services as if it was under the hotel wireless coverage. : If this is displayed, the Mobile Guest Softphone access to cellular data must be activated Remove device - from device log off menu - from server interface search your room number Ref. EP Ed.26 Page 47/75

48 : deletes the room and associated devices. Then synchronize guests 3.4 Automated Attendant In this demo use case we demonstrate the Visual Automated Attendant solution. By calling the Visual Automated Attendant you will be able to key in the room number you want to reach or call hotel services. Ref. EP Ed.26 Page 48/75

49 Note : If you want to demonstrate the Mobile Guest Softphone solution without being connected though a RAP and without getting all the phones connected, it could be done with this demo scenario : you only need your Mobile Guest Softphone app, your QR Code and a phone calling the Visual Automated Attendant DID. For a specific Visual Automated Attendant demo please refer to: By dialing , you reach the reach the Visual Automated Attendant and can go through the below menus : Ref. EP Ed.26 Page 49/75

50 Visual Automated Attendant menu: Ref. EP Ed.26 Page 50/75

51 3.5 IP Desktop Softphone IP Desktop Softphone on a tablet Login The user Concierge should be able to launch the IP Desktop Softphone with the 78xx phone number on the OmniPCX Enterprise, whose IP address is Call by number The Concierge should be able to call the guest by dialing 18xx Call by name The Concierge should be able to call the Room Service by pressing the Room Service button IP Desktop Softphone on PC1 Install the IP Desktop Softphone application Right click Options Applications Network. The user Reception should be able to launch the IP Desktop Softphone with the 68xx phone number on the OXE whose IP address is Ref. EP Ed.26 Page 51/75

52 Login The user Reception should be able to launch the IP Desktop Softphone with the 68xx phone number on the OXE whose IP address is Call by number Concierge should be able to call the room by dialing 18xx Call by name Concierge should be able to call to call room service via Room Service IP Desktop Softphone on mobile Login The user Room Service should be able to launch the IP Desktop Softphone with the xx phone number on the OXE whose IP address is This phone is in tandem mode with the main set 28xx Ref. EP Ed.26 Page 52/75

53 Call by number Room service should be able to call the room by dialing 18xx Call by name Room service should be able to call to call Room Service via Room Service Get Call Call Room service from room set Both tandem sets will ring Answer from mobile Press the Get Call key on main phone to shift call from mobile to deskphone Ref. EP Ed.26 Page 53/75

54 3.6 Emergency Notification Server The purpose of this use case is to demonstrate the Emergency Notification Server solution use inside the hotel Ens What to do for the demo: From room set (38xx) or mobile set, a press on the emergency key should: Ring reception (68xx) first o Then add to the loop concierge (78xx) and room service (28xx) from any device of any suite o Ref. EP Ed.26 Page 54/75

55 A pop-up appears on PC1 displaying the emergency call details. When clicking the Show Details button, the caller details display with a geolocation map to locate where the emergency call was set up. o An is sent to the security8xx: o o Login: Al-mydemo/Security8xx o Password: Aludemo2012! Ref. EP Ed.26 Page 55/75

56 A mini-message displays on the sets 78xx,68xx as follows: Call log on the Emergency Notification Server interface : Ref. EP Ed.26 Page 56/75

57 Listen to the call from the Emergency Notification Server interface : Conference call 3950 from room device - Possible to add participant from user list - Possible to mute a participant - Possible to pause a participant - Possible to remove a participant - Possible to Call Back a participant 3.7 OmniPCX RECORD The purpose of this use case is to demonstrate the OmniPCX Record solution use inside the hotel. Below a high level diagram of the network topology to have in place : Ref. EP Ed.26 Page 57/75

58 What to do for the demo : User Interface Ref. EP Ed.26 Page 58/75

59 Reception 68xx is configured as the team manager and has the following rights: Can listen to the room service and concierge recordings Can discretely listen to ongoing conversations (silent monitoring). Generate reports Searching for calls Ref. EP Ed.26 Page 59/75

60 Right click on a recording to listen: Click recording to listen Ref. EP Ed.26 Page 60/75

61 3.7.2 Call to Reception and record From room set (38xx), a press on the Reception key should ring the reception phone. The call can be listened to from the OmniPCX Record interface Call to Concierge and record From room set (38xx), a press on the Concierge key should ring the Concierge phone. The call can be listened to from the OmniPCX Record interface Call to Room Service From room set (38xx), a press on the Room service key should ring the Room service phone. Record on demand: the Concierge and Room Service can activate the Record on demand from their set as shown: Ref. EP Ed.26 Page 61/75

62 3.8 OpenTouch Notification Service The purpose of this use case is to demonstrate the usage of the OmniTouch Notification Server solution in-side Hotel. Below a high level diagram of the network topology to have in place : Virtual Room Simulator alarm is sent through to Otns server Minibar notification Ref. EP Ed.26 Page 62/75

63 When the guest opens the minibar, a notification via mini message is sent to the reception as follows: Fire alarm notification Ref. EP Ed.26 Page 63/75

64 login: security8xx, password: Aludemo2012! SIP Number : 68xx When a fire alert is triggered from the fire detector, the following actions are taken by the OpenTouch Notification Service application: Loudspeaker announcement on the room service phone set Loudspeaker announcement on the reception phone set Floorplan display (*). See the next screenshot: o Building Hospitality 8x (eg 85 for room 85x, 82 for room 82x) Ref. EP Ed.26 Page 64/75

65 - Download hotelcorridor.html : security camera simulation Right click to clear alarms Real Time Console display (*) - Download hotelcorridor.html : security camera simulation Ref. EP Ed.26 Page 65/75

66 SmartApps : Notification and call back Accept or reject the alarm History menu Room Service Alarm On room service set press alarm key - Alarm is displayed on floor plan and real time console Ref. EP Ed.26 Page 66/75

67 - Download servicecorridor.html : security camera simulation Android SmartApps Alarm Press Panic Alarm On Real Time Console: Click on Message content link Google maps location is display Reports Ref. EP Ed.26 Page 67/75

68 3.8.6 Virtual Room Simulator Alarm Reset From the virtual room, click the 8082 My IC Phone icon to reinitialize the virtual room simulator alarms. Ref. EP Ed.26 Page 68/75

69 3.9 IP Desktop Softphone onboarding Server The Onboarding administration will allow to configure a new IP Desktop Softphone temporary user for a dedicated period of time. The access to administration server is done via following URL : Login : reception Password : Aludemo2012! Directory number : the first free number Private Calling Number: leave blank Lastname : Firstname: to receive registration information Registration end date : Ref. EP Ed.26 Page 69/75

70 : to validate modification : remove set and user information : to scan the QR code from mobile : send registration information to user - 1 st mail with registration URL - 2 nd mail with registration security code Mobile registration using s Once registered, the user will receive the two s (ie. on his mobile). The s will allow him/her to download the IP Desktop Softphone application and to register for the period of time. Connect your smartphone to SSID Thanksedemoteam. Using the first , download the application from AppleStore or GooglePlay. Ref. EP Ed.26 Page 70/75

71 Enter the password received in the second . Open the IP Desktop Softphone, the registration is done. To unregister the set : in the Administration page click The set is unregistered. Ref. EP Ed.26 Page 71/75

72 3.10 Rainbow connect OmniPCX Enterprise Web access Ref. EP Ed.26 Page 72/75

73 Noe Mode Register as 68xx Homepage Ref. EP Ed.26 Page 73/75

74 Rainbow Apk download and installation Ref. EP Ed.26 Page 74/75

75 Rainbow login : 68xx@al-mydemo.com Aludemo2012! Rainbow Homepage Rainbow Notification Ref. EP Ed.26 Page 75/75

76 End of document Alcatel-Lucent and the Alcatel-Lucent Enterprise logo are trademarks of Alcatel-Lucent. To view Alcatel-Lucent Enterprise trademarks visit: enterprise.alcatellucent.com/trademarks. All other trademarks are the property of their respective owners. The information presented is subject to change without notice. Alcatel-Lucent Enterprise assumes no responsibility for inaccuracies contained herein. Copyright 2015 Alcatel-Lucent Enterprise. All Rights Reserved. March 2015 Ref. EP Ed.26 Page 76/76