I/CAD TAGGING GUIDANCE

Transcription

1 I/CAD TAGGING GUIDANCE Document Type: Guidance v1.3 Parent Policy: I/CAD Policy Document Owner: Head of JCC Department: OSS Document Writer: I/CAD Admin Effective Date: 05/04/2017 Review Date: 05/04/2019 Contents 1. Introduction 2. NSIR Tags 3. Local Tags 4. Tag Creation 5. Event Tagging Responsibility Appendix A NSIR Appendix B Local Tags Description 140/2.0 Page 1 of 8

2 1. Introduction 1.1. This document has been created to provide strict guidance on the use of the Intergraph Computer Assisted Dispatch (ICAD) system event tags during the resulting and closing of incidents ICAD is a command and control system used for recording events reported by members of the public and members of staff for North Wales Police Before ICAD events are closed they are assigned a result code, and this shows what was being reported In addition to result codes, qualifiers, locally known as tags, can be added to an event. Tags add value to a result code, and can assist in searching for, and providing statistics on information that would not otherwise be available with routine search tools There are two main categories of tagging, namely National Standards of Incident Recording (NSIR) and Local. These are described in section 2 and 3 below When a tag is added to an event it will also be stamped in the event chronology. 2. NSIR Tags 2.1. Guidance covering the use of NSIR tags can be found in the 2011 NSIR manual, the link to which can be found at appendix A NSIR tags are used in the preparation of Annual Data Returns (ADR) by North Wales Police. 3. Local Tags 3.1. Local tags are used by various departments throughout North Wales Police to quickly identify events of interest to them, and in the preparation of local statistics Local tags will only be created and added to ICAD following the submission of a Request for Change (RFC) form to ICAD Admin, consultation with the Force Crime and Incident Registrar, and subsequent authorisation by the Data Quality Board Every RFC for the addition of new tags must be accompanied by guidance on when and where the tag is to be used. 140/2.0 Page 2 of 8

3 3.4. If current tags are to be deleted, an RFC must be submitted requesting the same A list of current local tags along with guidance on when and where to use the tags can be found at appendix B 4. Tag Creation 4.1. Tags are created and maintained by the ICAD Administrators using the Computer Aided Dispatch Database Management (CADDBM) application New tags will be created or removed on ICAD by the ICAD Administrators following a successfully submitted RFC 4.3. Whenever new tags, either NSIR or Local are added or removed, then the information at appendix A or B will be updated by ICAD Admin, and notification circulated to users that have a responsibility for resulting and closing events as described in section Event Tagging Responsibility 5.1. Adding tags is done during the resulting or closing stage of an ICAD Event using the I/Dispatcher or I/Netdispatcher applications Users with supervisor level of access on the I/Dispatcher application can result, tag and close and ICAD event in one command Users with I/Netdispatcher access can result, tag and close and ICAD event Result Codes can be added by users with ICAD dispatcher or call taker access levels It is the responsibility of the user closing an event to check that all relevant tags have been selected in accordance with the guidance in appendix A or B 140/2.0 Page 3 of 8

4 Appendix A For guidance on when events should be tagged with an NSIR tag please refer to the National Standards of Incident Recording manual which can be found at the following location /count-nsir11.pdf 140/2.0 Page 4 of 8

5 Appendix B Local Tags Descriptions Tags used solely within North Wales Police should be marked in the circumstances as shown below. Action Fraud This tag is to be used when a member of the public contacts NWP to report a fraud, which after assessment is referred directly to Action Fraud rather than dealt with as a call for service by North Wales Police. Adverse Incident Used by control room staff only, to mark events as being a risk with regards to Ambulance non-attendance. ANPR ANPR- Any Events created following Alarm activations, where potentially the submission of a CID 56 Intelligence Report is required (only to be used by i24 staff) CBRN All events that involve the identification of a Chemical, Biological, Radiological or Nuclear threat. This can involve the presence of precursory materials and does not need to be a full CBRN incident. Examples are chemical suicides, presence of suspected dangerous materials etc. CID All events where staff resourced to them specifically request that CID is informed of the event details must be tagged with CID. Criminal Intel All events that contain any form of intelligence, and where no resources have been dispatched that could potentially submit a CID56 Intelligence Report. Drone This will be applied to all requests to deploy police drone whether actually deployed or not; public complaints or challenges about drones, whether police flown or public flown, or any related incidents where drones are an issue or required to be advised upon Declined To Assist This Tag is to be utilised when police decide that it is not appropriate for them to attend, that it is better that another, more appropriate agency attends. It is required to enable an accurate picture of the true demand placed on the police service. Fire 140/2.0 Page 5 of 8

6 All events involving circumstances of fire non-criminal must be tagged i.e. Does not amount to a crime and exported to RMS. Fire Service Attended All events where a North Wales Fire and Rescue Service (NWFRS) appliance attended at the event along with a North Wales Police Resource. MIT This tag will be added when a specific request is made that an event is brought to the attention of the Major Incident Team (MIT) or auto-tagged when any of the following result codes are used at closure: Abduction Attempted Murder Child Abduction Social Welfare Kidnap/Hijack/False Imprisonment Missing Person High Risk Murder Rape Sudden/Suspicious Death RTC Death Wounding Mtn/Cave Rescue All events where a mountain rescue team was involved in an event will be tagged. This will include actual attendance at an event or contacted for advice. NPCC Any event that will be subject of the North Wales Police NPCC Daily Situation Report will be tagged. OSD Intel All events that contain any form of intelligence relating to road traffic offences should be tagged, where no resources have been dispatched that could potentially submit a CID56 Intelligence Report. OWL (Online Watch Link) If any event is created as a result of a call from OWL, then this tag must be added. Personal Attack Alarm This tag is required for administration of the personal attack alarms which export to an external application managed by the North Wales Police alarms manager. The tag is automatically added to events when PSW FALSE_ALARM_PERSONAL_ATTACK is assigned as a result code. There is no need to manually select this tag for any other reason. Police Pursuit 140/2.0 Page 6 of 8

7 All events involving a police pursuit must be tagged. Press Office All events that require or may be subject of media attention must be tagged. Protecting Vulnerable Persons Unit (PVPU) All events where specific requests are made for the Protecting Vulnerable Person Unit to be informed must be tagged. The following result types will also cause the following to be auto-tagged: Domestic Concern For Safety Domestic Involving Adults Domestic Involving Juveniles Rural Crime Team This tag is to be used to notify the Rural Crime Team of events that the team are seeking to address such as: Improving crime prevention and security. Thefts from rural areas of equipment, diesel, scrap metal and vehicles. Theft of livestock. Wildlife and environmental crime. Having a presence at Farmers Markets and agricultural events. Reducing arson. Communicating effectively with rural communities using texts and s. Dealing with emerging issues to maintain public safety. The tag is also to be used for general 'Lamping' and 'Wildlife' type events. Special Branch Events that contain any information relating to the below subjects should be tagged for Special Branch: Events Involving International Terrorism Irish Related Terrorism Domestic extremism such as extreme left or right wing groups. Examples being The Defence Leagues, Animal Rights/Pro or Anti-Hunting, Proposed Badger Cull, Environmental groups State Related threats involving Espionage Any other event specific to North Wales Cymdeithas Yr Iaith People Against Wylfa EDL Shotton and Wrexham Tension Surrounding Mosques Drone Production at Llanbedr Op Lightning Op Camion Op Trammel 140/2.0 Page 7 of 8

8 Op Submarine Op Driver School Liaison All events occurring on or near school property or relating to any other aspect of school life must be tagged for the attention of the school liaison officers. 140/2.0 Page 8 of 8