Contents 1 Introduction 2 Usability and Human Computer Interaction (HCI)

Transcription

1 Contents 1 Introduction Introduction Human-Computer Interaction Usability Sustainability Sustainable Design Methodology The Initial Sustainable Step in the New Participative Methodology for Sustainable Design Outline of the Book Conclusion References Usability and Human Computer Interaction (HCI) Introduction User-Centered System Design Human Computer Interaction (HCI) What Is HCI? HCI as Process Relationship Between the HCI and Human Dialogue Goals of HCI Purpose of HCI Interaction and Interactivity Factors in HCI Design What Is USABILITY? Concepts of Usability Usability Criteria Usability Specifications Conclusion References ix

2 x Contents 3 User Participation in the System Development Process Introduction What Is Participation? Change Processes Managing User Participation in Development Processes How to Participate? Some Problems with the Participative Approach How We Know Our Users User Characteristics Knowledge of User Tasks Recruiting Users Techniques for Observing and Listening to Users Internet Marketing and User Responses Conclusion References Physical, Cognitive and Affective Engineering Introduction Physical Engineering Cognitive Engineering GOMS (Goals, Operators, Methods, and Selection Rules) Norman s Model Affective Engineering Conclusion References Color, Prototyping and Navigation, Principles and Guidelines Design, Evaluation and Testing; Task Analysis Introduction Color Navigation Prototyping Guidelines and Principles Design Evaluation and Testing What is Evaluation? Why Evaluate? When to Evaluate? Methods and Means of Evaluation Task Analysis Goals, Tasks, and Actions Techniques for Identifying Types and Granularity of Tasks Conclusion References... 84

3 Contents xi 6 Models and Methodologies Introduction Lifecycle Models The Waterfall Lifecycle Model The Spiral Lifecycle Model Rapid Application Development (RAD) Systems Development Life Cycle The Star Lifecycle Model The Usability Engineering Lifecycle Summary of Lifecycle Models Information Systems Development Methodologies Structured Systems Analysis and Design Methodology (SSADM) Soft Systems Methodology (SSM) User: Centered Development Methodology ETHICS Methodology Summary of Information Systems Development Methodologies Methodologies for Developing Web Sites Human Factors Methodology for Designing Web Sites Relationship Management Methodology (RMM) The W3DT Design Methodology Information Development Methodology for the Web The Web Site Design Method (WSDM) Summary of Methodologies for Developing Web Sites Marketing Methodologies E-Marketing Plan The Advertures Company Methodology The Market-Vantage (Internet Performance Marketing) Methodology EnSky s Unique Methodology Review of Marketing Methodologies Summary of Marketing Methodologies Detailed Website Design and Implementation The Object-Oriented Hypermedia Design Model (OOHDM) Implementation Methodology Summary of Information Systems Development Methodologies, Methodologies for Developing Web Sites, and Marketing Methodologies

4 xii Contents 6.8 New Participative Methodology for Marketing Websites (NPMMW) Conclusion References New Participative Methodology for Sustainable Design (NPMSD) Introduction New Participative Methodology for Sustainable Design Conclusion References Future ICTs: Present Trends for Future Developments Social Networks Trends The Anonymity and Privacy Debate Business Issues Education Issues Other Sectors Web 3.0 Trends The Semantic Heterogeneity Challenge Business Issues Education Issues Other Sectors Conclusion and the Future References Index

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