Making Paper Accessible

Transcription

1 Making Paper Accessible Implementing and Making Paper & Electronic Communications Accessible Automating Transaction Documents Meeting Regulatory Needs

2 What you will learn Challenges to meet document accessibility requirements How traditional alternate formats are used Why paper accessibility paired with Smartphone Technology is a best bet How new solutions are cost effective and meet accessibility at a lower cost 2

3 New Legislation Globally ADA AODA AMA CRTC Charter of Human Rights UK Equality ACT Mandate 276 EU Equality Act EN Rehabilitation Act Section 508 / 504 Obamacare Affordable Healthcare Food & Drug Safety and Innovation Section 255 Telecom ADDA 3

4 US Legislation ADA Americans with Disabilities Act (ADA) Rehabilitation Act Section 508 / Section 504 Section 255 of Telecommunications Act Obamacare: Affordable Healthcare Act Food and Drug Innovation and Safety Section 904 4

5 Section 508 NPRM Later this year, US Government procurement rules will change to include electronic delivery WCAG & PDF/UA (NPRM = Notice of Proposed Rule Making) 5

6 PDF/UA & WCAG: 508 NPRM 6

7 Legislation - Canada Accessibility for Ontarians with Disabilities Act (AODA), Accessibility for Manitobans Act (AMA) Bill 26 Ontarians with Disabilities Act (ODA 2001) Public sector and Universities New acts coming Nova Scotia Canadian Human Rights Act CRTC Telecom 7

8 Volumes of Requested Accommodation Documents Typically Alternate formats only represent 3-4% of all documents in an accommodation setting More realistic numbers are 15-20% Today s Demand Tomorrow s Demand 4% 18% 100% All Docs Alternate Format 100% All Docs Alternate Format 8

9 Requests for Alternate Formats 9

10 Accessible document Formats Accessible PDF (PDF/UA (ISO) & WCAG 2.0) Braille Large Print Audio E-Text Voiceye Mobile Barcode 10

11 Why are Alternate Formats Challenging? Print is Print Alternate formats are preference based and does not have a single accessibility approach 11

12 Why are Accessible Documents Challenging? Varying preferences for alternate formats Varying levels of vision blindness to low vision to cognitive issues Many formats no one-size fits all Access to Alternate Formats is not NOW but later 12

13 What have been the Barriers? Traditional remediation is untimely Alternate formats need to be requested Traditional remediation is manual and costly Automated remediation is format specific Alternate formats lack immediacy that sighted people take for granted and enjoy Printed documents still represent the majority of media consumed includes paper, signs, packaging 13

14 What do Producers Say? Small volumes of alternate format production to service a small volume for a traditionally costly price versus print No single standard? 14

15 Apply Technology Ubiquitous technology that can solve the accessibility challenge 15

16 What is the Solution? Voiceye 16

17 What is Voiceye? Voiceye was developed in Korea and released in The 2D barcode was originally developed and used in 2005 onward for civil complaint documents that were issued with specific origin data and a digital signature that ensured the security and integrity of a document 17

18 Looks like a QR Code? The barcode is a highly dense algorithm of information stored in a glyph like barcode that holds ten times the capacity of data versus a typical QR code. 18

19 Different from QR Voiceye is unique in that the amount of information stored in a single Voiceye code can exceed two pages of text. This information density allows users to access the text using their phone without internet or phone connectivity while making accessing information simple and effective. Print Accessibility for a Smart World 19

20 What does it do? Takes transactional print streams and encodes content into a 2D barcode 100% accuracy. Sets up read order Carries up to 250,000 characters per barcode Applications are wide ranging from Word Documents to bills, statements etc. Highly portable 20

21 VOICEYE Making Paper Accessible 21

22 Smartphone to Voiceye Choice Refreshable Braille Display 22

23 User Defined Alternative Formats Text-to-Speech and Voiceover Users can listen to the text through the smartphone s native accessibility features or through a text to speech engine. 10 Levels of Magnification With multiple levels of magnification, user can determine what size text suits them best. 58 Language Translator For users with language barriers Voiceye incorporates Google Translate, offering access to information in 58 languages 5 Levels of High Contrast Users determine the contrast that best increases comprehension of the information provided. Refreshable Braille Those who can read Braille are able to get text as braille through the use of a refreshable braille display using Bluetooth technology. Print Accessibility for a Smart World 23

24 Simple Accessibility These codes provide accessibility features for your documents. Simply scan the code to access text in your preferred accessible format. Print Accessibility for a Smart World 24

25 Multilingual Documents provided in multiple languages can benefit from Voiceye. Multilingual codes can hold the same document in multiple pre-translated languages with a single code. 25

26 HTML Voiceye can encode HTML to provide information with strict structure. HTML Voiceye codes can also be created as a series, allowing for information to be presented in multiple codes that combine to create a single long document.

27 Prescriptions Voiceye prescription codes provide the same great features as the standard accessibility codes but link directly to an associated UPC barcode. Patients can scan the UPC to access all of the information directly from the pill bottle after scanning the Voiceye code provided from the pharmacy. 27

28 Fillable Forms Voiceye codes can hold fillable forms that, after information is added into the form, can be returned with a signature. This allows for paper forms to be filled in and submitted electronically. 28

29 Document Verification Voiceye codes can contain the information as it was originally and can be authenticated with encryption. Simply scanning in a document with Voiceye, you can ensure that no changes to the document have been made. VOICEYE code for visually impaired VOICEYE code For Document Verification 29

30 Leaflets and Brochure ware Voiceye can be used for marketing products. Scan the code to experience how Voiceye can help drive engagement. 30

31 ID Verification Using 128-bit AES encryption, Voiceye can be used to create ID cards that can be authenticated. Due to Voiceye s capacity, the code can contain all information on the card, including the image and a fingerprint for increased authentication capabilities. Print Accessibility for a Smart World 31

32 Voiceye Maker for Operations Express This is likely the easiest approach for our customers to provide document accessibility to their customers Requires very little IT effort Provides compliance and protection from fines quickly and with minimum total Can be used to retrieve existing documents from an archive and create accessible printed documents on the fly when requested. 32

33 Voiceye Maker for Operations Express The documents that they already print and mail can now become easily accessible through the addition of this barcode. Organizations can protect themselves: from lawsuits from substantial fines from bad press and brand damage Organizations can retain: customers that are blind customers that have low vision customers that have Dyslexia customers that have other visual limitations 33

34 Voiceye Maker for Operations Express Over 80% of those who are blind or visually disabled use mobile devices ( /03/trends-in-mobile-device-use-by-peoplewith-disabilities) as a method to reach a significant portion of those with visual limitations with one accessibility approach. This comes from a WebAIM (a not for profit organization focused on web accessibility) survey of blind and partially sighted individuals. The survey can be found here: ey5/ 34

35 The Ultimate Accessible Document epresentment & edelivery are a critical channel Combining Accessible PDF and the Voiceye barcode make for the ultimate experience A tagged document or tagged rules will prepare for web delivery 35

36 Tagging Universal One-time Setup Need Accessible PDF? Need Braille, Large Print, etext, or Audio? VOICEYE Maker for Operations Express sets up through PRO Designer our GUI tagging tool to all the above formats in one step Master Accessibility Configuration 36

37 Accessibility Transform Printer files your system already generates PDF AFP META (Xerox) Other XML, ASCII, EBCDIC, Line data Master Accessibility Configuration Accessible Configuration File (Business Rules) To Client 37

38 Integrate with Accessible PDF For the best customer document experience, Voiceye Barcodes may be integrated together with Accessible PDF tags for the electronic version Fully automated workflow 38

39 Untagged PDF 39

40 Accessible PDF 41

41 Challenges Adoption and uptake OCR Photo scanning 41

42 Voiceye For Microsoft Word Simply run the Voiceye software in Word then print your document. Easy to use and no additional hardware required. Voiceye For Adobe InDesign For advanced layout and design, simply run the Voiceye software to add Voiceye codes to your document 43

43 Opportunities beyond Transaction Documents Signage Museums and displays 43

44 Conclusion Paper and Print is made accessible with more choices than traditional alternate formats Maintain print output volumes Anytime anywhere Accessible Refreshable Braille Display 44

45 Questions & Thank You Toronto Ottawa Dennis Quon EDP Aimée Ubbink EDP Solutions Marketing Manager, Document Accessibility Services Crawford Technologies Inc. Document Accessibility Specialist, Document Accessibility Services Crawford Technologies Inc

46 Crawford Technologies Inc. Founded in Toronto in 1995, Crawford Technologies is a privately held global software and services company 1800 customers globally, 50% = major commercial Print Service Providers Core competency is in transaction print stream and document production software and services: Document Accessibility Services Enterprise Output Management (EOM) Archive Management Solutions ECM Output Solutions Locations in Toronto, New York, Fort Collins, Boston, London Accessibility production facilities located in Toronto, Ontario & Potsdam, New York Best of Show 2009 Honorable Mention Canada s Fastest Growing Companies 2010, 11, 12 & 13 46