Agencies Don t Have to be Chaotic. 5 Expert Tips from C3

Transcription

1 Agencies Don t Have to be Chaotic 5 Expert Tips from C3

2 #AgencyLife

3 Presenters Emily Higinbotham Sr. Process Manager, Creative Consumer Concepts Jake Wells Senior Value Engineer, Workfront Agency

4 Audience Poll Which of the following challenges impact your organization the most? a. Catching and managing all incoming work requests, both planned and unplanned b. Communicating with internal and external clients c. Prioritizing tasks and improving resource utilization d. Maximizing your team s productivity #AgencyLife

5 Agency Life Today

6 How to use the Keynote template This slide is not for external use. Please delete this slide before sending. This presentation includes several slide layouts for your use. The intent is to provide a bank of editable slides that be selected and edited based on customer context and need. How to use the Linearicons Access all 1,097 icons in PNG format at: Please try to stick to the paragraph styles included in this template to keep consistency. Do not alter the sizes of H1, H2, Body etc. If you cannot fit your content with adequate margins ( white space ) around your text and imagery, your slide has too much information! Keep slide content as minimal as possible and start a new slide if needed. Note: These icons look best at sizes in multiples of 20 (i.e. 20px, 40 px, 60 px, etc.). Do not enlarge wider than 400 px as that is the highest resolution available. If you need to send a presentation to a customer, please export as a PDF before sending: File > Export To > PDF

7 How to use the Keynote template This slide is not for external use. Please delete this slide before sending. This presentation includes several slide layouts for your use. The intent is to provide a bank of editable slides that be selected and edited based on customer context and need. How to use the Linearicons Access all 1,097 icons in PNG format at: Please try to stick to the paragraph styles included in this template to keep consistency. Do not alter the sizes of H1, H2, Body etc. If you cannot fit your content with adequate margins ( white space ) around your text and imagery, your slide has too much information! Keep slide content as minimal as possible and start a new slide if needed. Note: These icons look best at sizes in multiples of 20 (i.e. 20px, 40 px, 60 px, etc.). Do not enlarge wider than 400 px as that is the highest resolution available. If you need to send a presentation to a customer, please export as a PDF before sending: File > Export To > PDF

8 #AgencyLife

9 CHALLENGE 1: Too many disparate tools #AgencyLife

10 68% 68% of agencies are still using spreadsheets to manage projects. 20% Employees spend around 20% of their day searching for information. #AgencyLife

11 How to use the Keynote template This slide is not for external use. Please delete this slide before sending. This presentation includes several slide layouts for your use. The intent is to provide a bank of editable slides that be selected and edited based on customer context and need. How to use the Linearicons Access all 1,097 icons in PNG format at: Please try to stick Poor to the paragraph styles project included in this visibility template to keep consistency. Do not alter the sizes of H1, H2, Body etc. If you cannot fit your content with adequate Note: These icons look best at sizes in multiples of 20 (i.e. margins ( white space ) around your text and imagery, your 20px, 40 px, 60 px, etc.). Do not enlarge wider than 400 px slide has too much information! Keep slide content as as that is the highest resolution available. minimal as possible and start a new slide if needed. If you need to send a presentation to a customer, please export as a PDF before sending: File > Export To > PDF

12 Solution: Consolidate tools 1. Gain the edge with technology Make the decision to be your best by adopting modern technological tools allow you to work smarter, not harder. 2. Centralize project information Choose one system to accept and manage all project information, and stick to it. 3. Analyze and improve Establish an official process for reviewing project data and making changes to improve workflows.

13 CHALLENGE 2: Inefficient processes #AgencyLife

14 FAST DELIVERY Clients expect you to be able to deliver work quickly and efficiently. HIGH QUALITY Producing quality work takes time. #AgencyLife

15 How to use the Keynote template This slide is not for external use. Please delete this slide before sending. This presentation includes several slide layouts for your use. The intent is to provide a bank of editable slides that be selected and edited based on customer context and need. How to use the Linearicons Access all 1,097 icons in PNG format at: Please try to stick to the Too paragraph styles included many in this delays template to keep consistency. Do not alter the sizes of H1, H2, Body etc. If you cannot fit your content with adequate Note: These icons look best at sizes in multiples of 20 (i.e. margins ( white space ) around your text and imagery, your 20px, 40 px, 60 px, etc.). Do not enlarge wider than 400 px slide has too much information! Keep slide content as as that is the highest resolution available. minimal as possible and start a new slide if needed. If you need to send a presentation to a customer, please export as a PDF before sending: File > Export To > PDF

16 Solution: Standardize and automate 1. Standardize and automate processes Project templates utilize ideal timelines and standard best practices. 2. Centralize and automate approval feedback Workfront s online proofing tool allows simultaneous review and approvals, as well as robust reporting.

17 CHALLENGE 3: Resource management nightmares #AgencyLife

18 66% 70% 66% of workers say they don t have enough time to get their work done. 70% of agencies say they are inefficient or just average when it comes to allocating resources. #AgencyLife

19 How to use the Keynote template This slide is not for external use. Please delete this slide before sending. This presentation includes several slide layouts for your use. The intent is to provide a bank of editable slides that be selected and edited based on customer context and need. How to use the Linearicons Access all 1,097 icons in PNG format at: Please try to stick to the paragraph styles included in this template Resource to keep consistency. Do not alter the management sizes of H1, issues H2, Body etc. If you cannot fit your content with adequate Note: These icons look best at sizes in multiples of 20 (i.e. margins ( white space ) around your text and imagery, your 20px, 40 px, 60 px, etc.). Do not enlarge wider than 400 px slide has too much information! Keep slide content as as that is the highest resolution available. minimal as possible and start a new slide if needed. If you need to send a presentation to a customer, please export as a PDF before sending: File > Export To > PDF

20 Solution: Connect resources 1. Tracking workloads Know who is working on what, for how long and how they compare to other resources. 2. Complete transparency Complete transparency into schedules and overall project timelines, which impacts individual accountability and improves workload evaluation. 3. Human capital insight The insight of resources spent provides valuable information on the value you are getting from your team.

21 CHALLENGE 4: Limited visibility #AgencyLife

22 85% of knowledge workers indicate that better work tools would result in 85% increased productivity, and 53% say better tools would lead to a happier or more satisfactory working environment. #AgencyLife

23 Solution: Provide better information 1. Custom reports and dashboards Workfront provides robust out-of-the-box reporting options and the flexibility for C3 to create its own custom reports. 2. Sharing data with external partners The same reporting that your internal teams find valuable, can be extended to your external partners as well.

24 CHALLENGE 5: Communication breakdowns #AgencyLife

25 64% 64% of teams say that there is often confusion at their company about who is doing what. #AgencyLife

26 How to use the Keynote template This slide is not for external use. Please How to use the Linearicons Communication breakdowns Access all 1,097 icons in PNG format at: delete this slide before sending. This presentation includes several slide layouts for your use. The intent is to provide a bank of editable slides that be selected and edited based on customer context and need. Please try to stick to the paragraph styles included in this template to keep consistency. Do not alter the sizes of H1, H2, Body etc. If you cannot fit your content with adequate margins ( white space ) around your text and imagery, your slide has too much information! Keep slide content as minimal as possible and start a new slide if needed. Note: These icons look best at sizes in multiples of 20 (i.e. 20px, 40 px, 60 px, etc.). Do not enlarge wider than 400 px as that is the highest resolution available. If you need to send a presentation to a customer, please export as a PDF before sending: File > Export To > PDF

27 Collaboration nirvana Agencies need to develop a process where all collaboration and communication about work, including checking project and task status, is in the same place. To do this, you ll need a system that allows your team to: Collaborate on deliverables Easily review work requests Check status in real-time Keep all communication in a single location #AgencyLife

28 Solution: Contextualize collaboration 1. Complete visibility Keeping all collaboration in the same place creates transparency, which leads to improved collaboration and better relationships. 2. More productive meetings Participants come to meetings fully prepared with a timeline, project information added in custom forms, and documentation for completed work. This promotes discussion and provides a healthy kickoff.

29 5 Keys to Tame Agency Work Chaos 1. Consolidate tools 2. Automate approvals 3. Connect resources 4. Provide better visibility 5. Contextualize collaboration #AgencyLife

30 Q&A Download the case study: #AgencyLife

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