WIBDirect Corporate Uploading a payment file

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1 WIBDirect Corporate Uploading a payment file Document issue: 2.1 Date of issue: November 2015

2 Contents Uploading a Payment file... 3 Page 2

3 Uploading a Payment file Important: Based on your feedback we have created a more robust upload script which provides proper feedback during the upload and validation of the payment file. We also removed the manual input of number and amount of the transaction and only ask you to confirm the number and amount of transaction found in the file. This document shows the new file upload screens and briefly describes the upload process. After clicking the Send File submenu button on the Payments page, you will be shown the Send File page. The entry page now starts with just one button and a new instruction. Step 1 Click the Upload File button and select the payment file to upload from your computer folder or removable media. Page 3

4 After selecting the payment file, a progress bar gives feedback about the upload process. New: The upload process can be canceled at any moment without causing problems. And, if you have problems with your Internet connection while uploading, that won t cause an issue either. Your payment files are now uploaded to a temporary folder while in progress, so if your connection goes down, the upload will resume where it left off when the connection comes back up. Page 4

5 After the Bank receives your payment file, a progress bar now gives you feedback about the validation process. After the payment file is uploaded successfully, the file and its contents gets validated. Even at this point, you can still cancel the file upload process if you wish, without any consequences. Page 5

6 If the uploaded payment file contains an error, you ll see error messages on the screen at this point. If errors are found during the validation phase, the validation will not complete successfully and the errors found are displayed on screen. Submission of the file is not possible if there are errors in it, and you ll need to upload a new file using the Upload File button. The page will also return an error if you attempt to upload the exact same file is submitted within a 1 hour time window. If you do attempt to resubmit the same file within that time window, the following message is shown: IMPORTANT NOTICE! This payment file has already been sent. Please do not resubmit without contacting the bank. If agreed to resubmit, you will be able to do this 1 hour after the initial submission. Page 6

7 After the file has been uploaded and validated correctly the confirmation screen shows. After the file has passed validation, the following confirmation screen is shown to the user. The screen shows: File name Debit account number (read from file) File contents (read from file) Number of credits (read from file) Total amount of credits (read from file) At this stage, your file has still not been submitted. Step 2 Tick and acknowledge the file contents and click the Submit button. Once all of the checkboxes have been ticked, the Submit button becomes active and submission of the file is possible. Until you click the Submit button, leaving the page, losing internet service or any interruption will have no effect on the current state. At this stage, the file is still in the temporary folder and has not yet submitted, has not been posted to the final user folder, and will not be visible in the authorization log. Page 7

8 Note: If the file you are attempting to submit has already been uploaded and approved, the page shows the following message As noted previously, when a file already has been submitted, resubmission is only possible after a predefined time window (currently set at 1 hour). The confirmation page shows an additional popup message which must be confirmed with OK to make resubmission possible. This is to give you a chance to confirm your intention. If you chose Cancel, you ll be presented with the upload button again, so that you can choose a different payment file. If you confirm the pop-up message has been by pressing OK, you ll receive the checkboxes to tick again, and the option to submit. Page 8

9 After submission, the Send File receipt page shows Congratulations! You have successfully submitted the payment file to the Bank. If at this point you close the browser, lose internet service or some other malfunctioning occurs, the file will still be processed and will be shown in either the authorization log (if further authorization is needed) or in the payment log if the file will be processed. Page 9