ScanJour WorkZone Content Server 2013 SP1. and. Captia Web Client 4.6 SP1. Release Notes

Transcription

1 ScanJour WorkZone Content Server 2013 SP1 and Captia Web Client 4.6 SP1 Release Notes

2 Intellectual Property Rights This document is the property of ScanJour. The data contained herein, in whole or in part, may not be duplicated, used or disclosed outside the recipient for any purpose other than to conduct business and technical evaluation. This restriction does not limit the recipient s right to use information contained in the data if it is obtained from another source without restriction. Disclaimer This document is intended for informational purposes only. Any information herein is believed to be reliable. However, ScanJour assumes no responsibility for the accuracy of the information. ScanJour reserves the right to change the document and the products described without notice. ScanJour and the authors disclaim any and all liabilities. ScanJour is a trademark used under license by ScanJour A/S. All other logos, trademarks and service marks are the property of the respective third parties. Copyright ScanJour A/S All rights reserved. Release Notes Page 2 19

3 Contents 1. Preface Introduction New Features and Changed Functionality WorkZone Configuration Management Draft versioning WorkZone Configuration Management Log on from another domain OData Document entity has a new format WorkZone Content Server documentation is now online Desupported Features Workflow Crystal Reports Developer Guides and Reference Guides Fixed in this Release CAP It is not possible to select Access code in a document s document references in the Field selector CAP Not possible to multi edit on a closed case CAP Changes in metadata on documents are not saved if the document is in an error queue CAP Shortcut key CTRL+S does not work in Internet Explorer 9 when saving a list CAP DOC: Error at merging when custom labels contain prefixed numbers CAP Personnel case - inconvenience (date fields filled in) CAP Case classification group view case class CAP Multi editing address line 2 and 3 removes the address type HA CAP Captia Web Client leaves documents in the TEMP-folder on clients CAP On the case details page the label for the Class field is displayed twice - "Class Class" at closure of a case CAP Error at creation of personnel case due to the character # in the Address field CAP The desktop case is locked for updates if user rights are restricted to a single case class CAP SOM: Hanging transactions can block other processes due to a locking issue in license_usage CAP The record driver changes the state when you specify a record state on a barcode sheet Release Notes Page 3 19

4 CAP Docintegration makes Microsoft Outlook unstable when checking mails in the Inbox CAP Docintegration: Excel Export sometimes fails when WorkZone for Office is installed CAP DOC: Online help is wrong: Delete documents with the state UL CAP Lack of index on record_audit (file_key) for the standard list "Document history" on a case CCM CCM: Unclear required fields in CCM that you cannot tab out of CCM CCM: End date cannot be deleted in Custom Label CCM CCM: ScanJour owned fields disappear at sorting CCM CCM: Menu item must be removed Known Issues and Workarounds Product Documentation Release Installation and Configuration User Guides References Release Notes Page 4 19

5 1. Preface Background Purpose Target audience This document provides an overview of new features and changed functionality in ScanJour WorkZone Content Server 2013 SP1 and ScanJour Captia Web Client 4.6 SP1 released September 2, It lists the issues that have been resolved and informs about known issues and possible workarounds. The purpose of this document is to inform current and future users of the content of the release. The target audience of this document is all current and future users of the WorkZone Content Server and Captia Web Client release who want to get an overview of new features and changes in this release. Release Notes Page 5 19

6 2. Introduction About this document This document gives an overview of WorkZone Content Server 2013 SP1 and Captia Web Client 4.6 SP1. New Features and Changed Functionality Describes new features and important changes in the release. Fixed in this Release Lists the customer reported issues and other issues that have been fixed in this release. Known Issues and Workarounds Lists known issues in the release and possible workarounds to them. Product documentation Provides an overview of documentation delivered with this release. Release Notes Page 6 19

7 3. New Features and Changed Functionality Introduction This section describes the new features and important changed functionality in this release of WorkZone Content Server and Captia Web Client. For detailed information, see the product documentation. This release includes new features and a number of corrections to customer reported issues. For more information, see Fixed in this Release WorkZone Configuration Management Draft versioning Draft versioning It is now possible to enable draft versioning for documents with the state UÅ (Draft) or UP (Personal draft). Draft versioning is used in WorkZone for Office and WorkZone Process. For more information on how to enable and configure it, see the WorkZone Configuration Management online help WorkZone Configuration Management Log on from another domain Log on from another domain It is now possible to log in to WorkZone Configuration Management from clients outside the domain where WorkZone Configuration Management is installed. You can now specify user name, password, and domain in the logon screen. For more information, see the ScanJour WorkZone Configuration Management Installation Guide OData Document entity has a new format OData Document entity The Document entity now has a new key format. Previously, it had multiple properties as part of the key. This has been changed to a single property the RecordID. This change is implemented to support the new draft versioning feature where one of the current properties (the DocumentID external_doc_id) is allowed to change as part of the versioning mechanism. The change affects existing links to documents. For existing code, you must update your service reference and recompile WorkZone Content Server documentation is now online Online documentation You can now find the WorkZone Content Server documentation on the ScanJour website, see ScanJour Dokumentation. With the exception of the online help for WorkZone Configuration Management, Captia Web Client, and Serverskan, which are installed with the products, the documentation is no longer part of the installation. Release Notes Page 7 19

8 4. Desupported Features Introduction This section lists features that have been desupported or are planned to be desupported Workflow Workflow Workflow functionality is no longer supported. The functionality has been replaced with WorkZone Process. For more information on WorkZone Process, refer to the ScanJour web site Crystal Reports Crystal Reports By the end of 2014, Crystal Report will no longer be supported. It will be replaced by another reporting tool that will work across the WorkZone products. Until a replacement tool is provided, reporting is only available from Captia Web Client Developer Guides and Reference Guides WorkZone Content Server and Captia developer guides and Reference guides The developer and reference guides are no longer in the documentation package. Going forward, OData will be the developer platform offered by ScanJour. See for more information about OData. Release Notes Page 8 19

9 5. Fixed in this Release Introduction The following customer reported issues have been reported and fixed in this release CAP It is not possible to select Access code in a document s document references in the Field selector In the three Document references lists, it is not possible to select a number of columns to display, for example Access Code. Now the column sets are aligned CAP Not possible to multi edit on a closed case It is in general not allowed to edit field values on a closed case. Editing of the case handler on a closed case should be allowed. it is now allowed to edit the case handler on a closed case CAP Changes in metadata on documents are not saved if the document is in an error queue An error marked document in the FIX queue is preventing the metadata for the record to be processed in the FIX queue CAP Shortcut key CTRL+S does not work in Internet Explorer 9 when saving a list If you set a list in Edit mode and leave the Edit mode with CTRL + S (to Save), the list content is saved correctly but afterwards Internet Explorer opens the Save webpage dialog box. Release Notes Page 9 19

10 CAP DOC: Error at merging when custom labels contain prefixed numbers Custom labels must NOT be prefixed with numbers. This information is now included in the WorkZone Configuration Management online help CAP Personnel case - inconvenience (date fields filled in) When adding employment to an employee s case, the date fields Employed from and Employed to are set to today's date. The two date fields are now left blank CAP Case classification group view case class If a case classification group at the top level has a very long name, the Class Selection dialog box gets scrollbars and you cannot directly see the OK and Cancel buttons CAP Multi editing address line 2 and 3 removes the address type HA. When using Replace for the fields Address line 1, 2, or 3 in multiedit, the Address type field is left blank CAP Captia Web Client leaves documents in the TEMPfolder on clients The document integration in Captia Web Client leaves files in the %TEMP% folder. All files with the name SJ20*.* are deleted immediately after use, except files produced when using "Quick" save for outgoing mails. By default, these files will be deleted after two days. Note that all temporary files for Captia document integration are now saved in %TEMP%\ScanJour\Captia. Release Notes Page 10 19

11 CAP On the case details page the label for the Class field is displayed twice - "Class Class" at closure of a case On the details page displayed for a closed case, the Class label is shown twice CAP Error at creation of personnel case due to the character # in the Address field An employee with an address line containing a # character cannot be used to create a personnel case. An error occurs when trying to attach the employee CAP The desktop case is locked for updates if user rights are restricted to a single case class The Desktop case is locked for editing when the user rights are restricted through Users > Case Permission in WorkZone Configuration Management CAP SOM: Hanging transactions can block other processes due to a locking issue in license_usage Hanging transactions can block other processes due to a locking issue in the license_usage table CAP The record driver changes the state when you specify a record state on a barcode sheet On the register record, the XDI service sets the field state ='UL' regardless of what is specified in sjfesdpacket.xml. Release Notes Page 11 19

12 CAP Docintegration makes Microsoft Outlook unstable when checking mails in the Inbox Outlook may become unstable after checking unread SJ marked and new mails. The ScanJour addin now checks unread SJ marked and new mails in the same thread as the user interface and not as before in the background, which may lead to unstable behavior of Outlook CAP Docintegration: Excel Export sometimes fails when WorkZone for Office is installed Excel Export sometimes fails to start Excel CAP DOC: Online help is wrong: Delete documents with the state UL The online help describes that it is possible to delete documents with the state UL. The topic "Document - State" in the online help has been corrected CAP Lack of index on record_audit (file_key) for the standard list "Document history" on a case ERROR The standard list "Record history" on a case opens very slowly. An index is created on record_audit(file_key) and this way a full table scan on record_audit is avoided CCM CCM: Unclear required fields in CCM that you cannot tab out of If you create a new address type and do not fill in all required fields, and the last edited field is left by pressing Enter instead of Tab, you run in to problems afterwards, when you click Save. The cursor is placed in a new empty line, and in this field the red cursor is shown which indicates that you need to fill in a field. WORKAROUND: To avoid the empty line and misplaced error cursor, do as follows: Release Notes Page 12 19

13 1. Enter a character in the field where the cursor is. Now the red cursor disappears. 2. Select the entire line and press Delete. Now the empty line is deleted. 3. Click Save again. Now the red error cursor is shown correctly and indicates that a value is missing CCM CCM: End date cannot be deleted in Custom Label The content of a date field may be erased by forcing focus to the field (clicking in it) and then pressing Delete, but the visual content of the field is not cleared before you tab out of the field. This is confusing to the user. Now, pressing Delete in a date field clears the field. You still need to press Tab to leave the field to effectuate the delete CCM CCM: ScanJour owned fields disappear at sorting Rows that are read-only, for example if they represent ScanJour system entries, loose their read-only property if column sorting is applied CCM CCM: Menu item must be removed WorkZone Configuration Management shows a menu item, Tests, which should not appear. The menu item is removed. Release Notes Page 13 19

14 6. Known Issues and Workarounds Description If you run Microsoft Windows 7 64 bit and Microsoft Internet Explorer 10 and you have switched off Compatibility View for both websites and intranet sites, you cannot register documents from the context menu in Windows Explorer. Workaround Switch on Compatibility View in Internet Explorer (Tools > Compatibility View) for intranet sites, and then you can register documents from Windows Explorer. Release Notes Page 14 19

15 7. Product Documentation Introduction This section provides an overview of the documentation delivered with this release. The release includes documentation for: WorkZone Content Server WorkZone Explorer Captia Web Client The documents are grouped by use and target audience. Where to find the documentation You can find the product documentation on ScanJour s website, see ScanJour Dokumentation. The online help is available from ScanJour Captia Web Client, ScanJour WorkZone Configuration Management, and ServerSkan Release Introduction You can find general information about the current release of WorkZone Content Server, WorkZone Explorer, and Captia Web Client under ScanJour Versionsoversigter for each product. Document Description Audience ScanJour WorkZone Content This document provides an Current and future users Server 2013 SP1 and Captia Web Client 4.6 SP1 Release Notes overview of new features and changed functionality in the current version and a list of issues that have been resolved. Readme The readme file is part of the WorkZone Content Server installation and contains basic installation information. For more detailed information, refer to ScanJour WorkZone Content Server Installation Guide. Technicians Release Notes Page 15 19

16 Support Matrix for ScanJour WorkZone Content Server 2013 SP1 and Captia Web Client 4.6 SP1 This document describes the Support matrix for WorkZone Content Server and Captia Web Client at the time of release. Decision makers and technicians ScanJour Captia Web Client Nyheder og ændringer fra version til version - Oversigt (Danish only) The support matrix is part of the WorkZone Content Server installation guide. This document provides an overview of news and changes introduced in the product versions 3.0 SP7 to the latest version. Current and future users 7.2. Installation and Configuration Introduction You can find installation and configuration guides on ScanJour Dokumentation for each product. The target audience for these guides is technicians. Document ScanJour WorkZone Content Server and ScanJour Captia Web Client Installation Guide ScanJour WorkZone Content Server Database Installation Guide ScanJour WorkZone Configuration Management Installation Guide ScanJour Captia Web Client Installation Guide ScanJour WorkZone Content Server Imaging Installation and Configuration Guide ScanJour WorkZone Content Server Active Directory Configuration Guide Description This guide describes how to install WorkZone Content Server. This guide describes how to install the WorkZone Content Server database. This guide describes how to install WorkZone Configuration Management. This guide describes how to install ScanJour Captia Web Client. This guide describes how to install and configure WorkZone Content Server Imaging (Server scanning). This guide describes how to configure and administer users, organizational units, and groups in Active Directory and WorkZone Content Server. The purpose of the guide is to facilitate an understanding of basic configuration of organizational units (OU), users, and groups and to supply advice and guidance in connection with operation and maintenance of these. Release Notes Page 16 19

17 ScanJour WorkZone Content Server CPR Batch Configuration Guide ScanJour WorkZone Content Server CPR Integration Configuration Guide ScanJour WorkZone Content Server CVR Integration Configuration Guide ScanJour WorkZone Content Server Konfiguration af koncernindblik Configuration Guide (Danish only) This guide describes how to configure and use the CPR Batch. The purpose of this guide is to ensure correct configuration and use of CPR Batch, which is a batch integration for WorkZone Content Server in managing subscriptions from CRS (the Danish Civil Registration System). This guide describes how to configure WorkZone Content Server and integrate with a service delivering CPR online information. The purpose of this guide is to ensure correct configuration of CPR integration with WorkZone Content Server. This guide describes how to configure CVR integration in WorkZone Content Server. The purpose of this guide is to ensure that the CVR integration in WorkZone Content Server is configured correctly. This guide describes how to configure company access code. The purpose of this guide is to ensure correct configuration of company access code for WorkZone Content Server User Guides Introduction You can find online help for: WorkZone Configuration Management Captia Web Client ServerSkan You open the online help from the product. Furthermore, you can find a user guide for WorkZone Explorer on ScanJour Dokumentation. Document Description Audience Release Notes Page 17 19

18 ScanJour Captia Web Client Online Help The purpose of the online help is to describe functionality and how to use it in the English version of ScanJour Captia Web Client. End users ScanJour Captia Web Client Onlinehjælp In Captia Web Client, click Functions > Help. The purpose of the online help is to describe functionality and how to use it the Danish version of ScanJour Captia Web Client. End users ScanJour WorkZone Configuration Management Online Help In Captia Web Client, click Funktioner > Hjælp. The purpose of the online help is to enable users to configure WorkZone Content Server and Captia Web Client using WorkZone Configuration Management. Administrators ServerSkan Online Help In WorkZone Configuration Management, click the Help menu to open the online help. The purpose of the online help is to enable users to use ServerSkan. End users WorkZone Explorer User Guide In ServerSkan, click Hjælp to open the online help. The purpose of this guide is to enable users to use WorkZone Explorer. End users See Se WorkZone Explorer User Guide. Release Notes Page 18 19

19 8. References WorkZone Services Blog: Release Notes Page 19 19