SwyxExpress. The complete solution for your corporate communications

Transcription

1 SwyxExpress The complete solution for your corporate communications As of: February 2009

2 Swyx. All rights reserved. Legal Information Whilst Swyx attempt to convey accurate and current information relative to the creation of SwyxWare and this documentation, the information provided in this user guide may contain typographical or technical errors. This documentation, including all information contained herein is provided as is, without any warranty of any kind, whether expressed or implied, including, but not restricted to, any implied warranties of merchantability or fitness for a particular purpose or non-infringement. Trademark: Swyx, SwyxIt!, the integration smiley and Click. Phone. Smile. are registered trademarks of Swyx. All other trademarks and product names are trademarks or registered trademarks of the respective owners. Siemens and CorNet are registered trademarks of Siemens AG. This documentation is proprietary intellectual property of Swyx. Reproduction, adaptation, or translation of this documentation without the express written consent of Swyx is prohibited and will be prosecuted as a violation of intellectual property rights. Swyx Solutions AG Joseph-von-Fraunhofer-Str. 13a D Dortmund Germany

3 3 Content 3 Content 1 What is SwyxExpress? Variants Scope of supply Installation Overview Windows Startup Finding your way around Installation of the ISDN card(s) Pre-configuration of the SX2 ISDN Cards Pre-configuration of the SX2 QuadBRI in SwyxExpress X Option "Power supply in NT mode" for SX2 QuadBRI Pre-configuration of the ISDN Cards SwyxExpress X SwyxExpress X Installation of the software for the ISDN card Configuration of the SX2 SinglePRI / SX2 DualPRI for a single line Configuration of the SX2 QuadBRI for NT mode Installation of SwyxServer Initial Configuration of SwyxServer and SwyxFax Server Settings of SwyxServer Essential settings Further settings SwyxFax Server configuration... 21

4 4 5.4 Installation of SwyxIt! and SwyxFax Client Further Components like SwyxPhone, SwyxDECT Licensing Windows License SwyxWare License SwyxWare Backup and Restore Restore Factory Default Index... 25

5 > What is SwyxExpress? 5 1 What is SwyxExpress? SwyxExpress provides the software-based Unified Communication solutions of Swyx as a complete package. Here you will find SwyxWare that has already been preinstalled on a suitable hardware platform. The detailed documentation is stored in PDF form and as online help with a direct link on the desktop. Once your licenses are released for use and customer-specific parameters (numbers etc.) have been configured, SwyxExpress is immediately available as a communication platform in your business. 1.1 Variants SwyxExpress is available in two variants: SwyxExpress X20 with or without SX2 QuadBRI. SwyxExpress X20 is suitable for up to 20 users and 8 voice/fax channels. SwyxExpress X100 is configured according to the customer's wishes. Various SX2 cards can be used; a maximum of two. SwyxExpress X100 is suitable for up to 100 user and 38 voice/fax channels. SwyxExpress X100 is applicable in a master/standby scenario acting as master server using a SX2 DualPRI. 1.2 Scope of supply SwyxExpress server hardware with the preinstalled ISDN cards for optional ordering Various cables: - a power cable - ISDN cables, number dependent on the optionally ordered ISDN cards, as well as synchronization cable(s) (see also chapter 4.1.3, Pre-configuration of the ISDN Cards, page 13) Quickstart "SwyxExpress", Quickstarts of the ISDN cards Swyx End User License Agreement (EULA) Swyx Standard Business Conditions Microsoft license key (label on the computer)

6 6 > What is SwyxExpress? 1.3 Installation Overview This documentation "SwyxExpress" gives you an overview of the really essential steps for the configuration of SwyxExpress. The complete SwyxWare CD is stored on the hard disk, and you will find a link to it on the desktop. This is how you install SwyxExpress 1. Optionally configuration of the SX2 ISDN Cards If you have a system which differs from the default configuration (Chapter 4.1.3, Pre-configuration of the ISDN Cards, Page 13), please remove the board(s) now and configure them for your circumstances. The driver of the choosed ISDN board(s) will be installed silently during the SwyxExpress installation. For further information please refer to chapter 4, Installation of the ISDN card(s), Page Windows Startup will be started from the start screen. Enter the Windows license (label on the case) and the customer-specific data such as computer name, time zone and administrator password, along with the network settings. For further information please refer to chapter 2, Windows Startup, Page Thereafter the system will reboot. Enter the administrator password. The SQL database server will be installed automatically. Further entries are not required. 4. SwyxWare Configuration Wizard Start the configuration of SwyxServer from the desktop link. Here you enter specific data such as location, public numbers etc. For further information please refer to chapter 5, Installation of SwyxServer, Page 17. Thereafter the user "FaxServer" will be created automatically. 5. SwyxFax Starts automatically after the configuration of SwyxFax Server and SwyxFax Administration. Afterwards close the SwyxFax Administration.

7 > What is SwyxExpress? 7 6. SwyxWare Administration Start the administration from the desktop link. After the SwyxWare is configured, you can create users and trunks. For further information please refer to chapter 5.2.1, Essential settings, Page 19. To use SwyxFax, please assign fax numbers to the user "FaxServer". For further information please refer to chapter 5.3, SwyxFax Server configuration, Page SwyxFax Administration Start the SwyxFax Administration from the desktop link. Define the Routing to the fax users. For further information, please refer to the SwyxWare Administrator documentation. 8. SwyxIt! and SwyxPhone For further information please refer to chapter 5.4, Installation of SwyxIt! and SwyxFax Client, Page 21. Please see the SwyxWare documentation for how to install the telephony clients; this is available in printed form or in the file SwyxWare.PDF, which is also present as a link on the desktop. For more detailed information on the SwyxServer configuration, please see the printed SwyxWare documentation which accompanies the SwyxWare license. Information on the installation of further SwyxWare components can likewise be found in the file SwyxWare.PDF, which you can also call up directly via the desktop link.

8 8 > Windows Startup 2 Windows Startup First you install the operating system Microsoft Windows 2003 Server, entering the customer-specific parameters such as location, time zone and administrator password. Please have your Windows 2003 Server license ready. You will find the license key on the label on the computer. This is how you install Windows 2003 Server On delivery, the computer is not configured for remote access. 1. You should therefore attach the screen, mouse and keyboard before the initial startup. 2. Start SwyxExpress. The startup screen will appear. 3. Select "Normal Start". The configuration of the Windows 2003 Server will appear. 4. The "Welcome" window will open. When the Enter key is pressed, the license conditions are displayed. 5. License conditions Activate the checkbox "I accept the license agreement", and click on "Next >".

9 > Windows Startup 9 6. Regional and Language Options If you want to alter the regional settings, click on "Customize..." Specify the regional format and your location on the "Regional Options" tab. If the options you need are not displayed, click "Add.." to add your language. Then click on OK. If you want to alter the keyboard layout, click on "Details..." and make your changes. Confirm these with "OK". Click on Next >. 7. Personalizing the software Personalize the software by entering the company name and your own name. Click on Next >. 8. Windows Product Key Enter the product key. You will find the product key directly on the label on the SwyxExpress case. 9. Computer name and administrator password Give a unique computer name, specify the administrator password, and enter it once more to confirm it. Please note the following criteria for entering a secure password: - A password should have at least six letters. - Avoid words like "Admin" or "administrator". - Use upper and lower case, as well as digits and/or nonalphanumeric characters. Click on Next >. 10. Date and time settings Give the current date, and the time with the associated time zone. Click on Next >. 11. Workgroup or computer domain Enter here the workgroup, or activate Domain and give the name of the domain. Click on Next >.

10 10 > Windows Startup 12. After installation is finished, the system is restarted. 13. Windows Server 2003 is then started, and the logon dialog opens up. 14. Pres "Ctrl + Alt + Del" and enter the administrator password. The desktop opens up, with a number of links already created (see chapter 3, Finding your way around, Page 11). Proceed with the installation of the SwyxServer (see chapter 5, Installation of SwyxServer, Page 17). Please note that you have to activate the system at Microsoft within the following 30 days. Please make certain that the most up-to-date Service Pack from Microsoft is installed when using the Windows system. Install the security updates provided by Microsoft on a regular basis:

11 > Finding your way around 11 3 Finding your way around You will find the server status (State) listed directly on the SwyxExpress desktop. Various links are also stored here: Term SwyxWare Documentation SwyxWare Configuration SwyxWare CD Explanation The PDF "SwyxWare Administrator Documentation" opens up. Starts the SwyxWare Configuration Wizard (see chapter 5.2, Settings of SwyxServer, Page 19). The SwyxFax Server Configuration Wizard will then be started directly (see chapter 5.3, SwyxFax Server configuration, Page 21) Directory containing all files of the SwyxWare CD The following links you will find on the desktop after installation: SwyxWare Administration Configures the SwyxServer's properties, also users, trunks etc. SwyxFax Administration Status Window D Channel Monitor Configures the properties of SwyxFax Server. Reports on the SwyxServer's current activities Checks the function of the ISDN boards. For further information, please refer to the SwyxWare Administrator documentation.

12 12 > Installation of the ISDN card(s) 4 Installation of the ISDN card(s) SwyxExpress will be delivered with or without different ISDN configurations: SwyxExpress X20 contains SX2 QuadBRI, meaning that a maximum of eight ISDN channels are available. SwyxExpress X100 can be equipped with a maximum of two SX2 cards, according to customers' requirements. 4.1 Pre-configuration of the SX2 ISDN Cards The SX2 ISDN cards have been configured to the default settings before being inserted in the computer, with the help of the jumpers and DIP switches. If these settings do not correspond to the configuration you need, you will have to alter them. To do this, you must shut down the system and disconnect it from the power supply. You can then configure the cards according to the directions in the SwyxWare Administrator Documentation, chapter "ISDN Connections" Pre-configuration of the SX2 QuadBRI in SwyxExpress X20 The operating mode (TE/NT) and the bus termination must be configured for each line of the SX2 QuadBRI before insertion. In SwyxExpress X20 the card has the following default settings: TE mode for all connections This mode is suitable for connecting the ISDN connection directly to an NTBA, or configuring the SwyxWare as a subsystem. 100 ohm termination of all connections The 100 ohm termination is switched on, both corresponding DIP switches are set "ON". 3V PCI bus power supply The card is set to a 3V power supply (jumper "3V3 reg" to the left) Automatic assignment of card number The card is configured for automatic card number assignment. For the SX2 QuadBRI this means that DIP switches 1, 2 and 3 are in the 'OFF' position.

13 > Installation of the ISDN card(s) 13 If the ISDN connection is to be used for an external subsystem or the card number should be specified, the card must be removed and reconfigured. For further information on how to install the ISDN cards, please see the Quickstarts for the individual ISDN cards, or the SwyxWare Administrator Documentation, chapter "ISDN Connections" Option "Power supply in NT mode" for SX2 QuadBRI ISDN devices which are intended for supply from the public line can also be connected to a SX2 QuadBRI, which operates in NT mode. Swyx offers an internal or external feed module as an additional component for this. The feed module is attached to the SX2 QuadBRI in NT mode. For the precise configuration of the SX2 QuadBRI, please refer to the SwyxWare Administrator Documentation or the SX2 QuadBRI Quickstart Pre-configuration of the ISDN Cards The connection configuration and the line termination must be configured for each ISDN connection before it is inserted SwyxExpress X20 If SwyxExpress X20 contains an SX2 QuadBRI, it is configured for TE mode and the termination is active.

14 14 > Installation of the ISDN card(s) SwyxExpress X100 SwyxExpress X100 can contain different ISDN cards. Depending on the combination you will find the following default settings: Cable 1st card 2nd card Synchronization none 0 1 SX2 QuadBRI 2 SX2 QuadBRI 1 SX2 SinglePRI 1 SX2 SinglePRI +1 SX2 QuadBRI 1 SX2 DualPRI 1 SX2 DualPRI +1 SX2 QuadBRI 4 TE mode Termination active 8 TE mode Termination active 1 TE mode** Termination active 5 PRI TE mode** Termination active Sync Master 2 Both controllers in TE mode** 6 SX2 DualPRI Both controllers in TE mode** - TE mode no sync cable Termination plugged in active - - SX2 QuadBRI Sync cable NT mode plugged in, SX2 Termination SinglePRI is Sync active Master - For standby only! * SX2 QuadBRI For standby NT mode only!* Termination Sync cable active plugged in, SX2 DualPRI is Sync Master *. The use of an SX2 DualPRI is only released within a master/ standby scenario, as otherwise the permitted number of channels will be exceeded. ** In the nomenclature of the card Quickstart, TE mode means: for SX2 DualPRI SB2O and SB5R for SX2 SinglePRI SB2L and SB5R

15 > Installation of the ISDN card(s) 15 Cable assignment Use the supplied ISDN cables here. The card(s) and the supplied cables are assigned to match one another. For detailed information on the cable assignment, please see the SwyxWare Administrator Documentation, chapter "ISDN Connections". Standby support (SX2 DualPRI only) The jumper is inserted, so that a standby configuration is possible with this card. Automatic assignment of card number The card(s) are configured for automatic card number assignment. This means that the DIP switches 1, 2, 3 and 4 are in the 'OFF' position. 120 ohm line termination The line termination will be selected in the software. For further information on how to install the ISDN cards, please see the Quickstarts for the individual ISDN cards, or the SwyxWare Administrator Documentation, chapter "ISDN Connections". 4.2 Installation of the software for the ISDN card After the initial startup, the drivers for the ISDN cards are installed. This installation takes place automatically in background, and no further parameters are requested. After the installation, all SX2 cards present are created as individual network cards in the computer management. In the default setting, the card drivers are configured for a multiple-subscriber connection. This configuration is typical for an SX2 QuadBRI (SwyxExpress X20). For information about configuring SX2 SinglePRI and SX2 DualPRI for a single line, please refer to the section below (see This is how you configure the ISDN driver for a single line, page 16). You can check whether the installed ISDN cards function properly by using the supplied utilities. For further information please refer to the SwyxWare Administrator Documentation, Appendix "Tools & Traces". If you want to change configuration parameters of the SX2 card, you can find the properties of the card in the computer management under "Administration Device Manager Network cards <SX2 card>". For further information, please refer to the SwyxWare Administrator documentation.

16 16 > Installation of the ISDN card(s) Configuration of the SX2 SinglePRI / SX2 DualPRI for a single line If you want to operate the SX2 card on a single line, this still has to be configured in the properties of the card. This is how you configure the ISDN driver for a single line 1. Open the properties of the card in the computer management under "Administration Device Manager Network cards <SX2 card>". 2. Enter the appropriate settings under "Properties". 3. Select ISDN Parameters on the Advanced tab. 4. Select the Port tab in the dialog which is displayed. 5. To switch to a line configured for direct dialing-in, please choose Point to Point and close both this tab and the previous tab by clicking on OK Configuration of the SX2 QuadBRI for NT mode If you want to operate the SX2 QuadBRI card in NT mode, e.g. with a subsystem, the NT mode must also be configured in the properties of the card. Note that the jumpers on the card must also be correspondingly configured before insertion. To find out how the card in your SwyxExpress variant is pre-configured, please refer to Chapter 4.1, Pre-configuration of the SX2 ISDN Cards, Page 12. For further information please see the SwyxWare Administrator Documentation, chapter "ISDN Connections", and the Quickstart for the SX2 card. This is how you configure the ISDN driver for NT mode 1. Open the properties of the card in the computer management under "Administration Device Manager Network cards SX2 QuadBRI". 2. Enter the appropriate settings under "Properties". 3. Select ISDN Parameters on the Advanced tab. 4. Select the Port tab in the dialog which is displayed. 5. To switch to operation in NT mode, please choose "NT side" and close both this tab and the previous tab by clicking on "OK".

17 > Installation of SwyxServer 17 Tip: If the line of an SX2 card is configured, the LED which is associated with this line will blink. This simplifies the identification when operating several SX2 cards. 5 Installation of SwyxServer SwyxExpress already contains a pre-installed SwyxServer version, and the associated database. After the startup of the operating system (see chapter 2, Windows Startup, Page 8) and the installation of the ISDN card drivers (see chapter 4, Installation of the ISDN card(s), Page 12), the configuration and licensing can now take place in the SwyxWare Administration. 5.1 Initial Configuration of SwyxServer and SwyxFax Server Start the from SwyxWare documentation via the desktop link. You will find detailed information about the Configuration Wizard in Chapter "3.4.2 Configuring SwyxWare", page 117. Click on the desktop link "SwyxWare Configuration" to start a script, which executes the following successive steps: Configuration of SwyxServer The SQL database server will be installed automatically. Further entries are not required. The wizard guides you through the configuration of SwyxServer, asking you for all necessary parameters such as location and licenses. Please confirm the default parameter of the wizard. Mostly you don't need a domain account for SwyxServer, so please let the wizard create a local account. Further information about the required parameters you will find in the SwyxWare administrator documentation, chapter "3.4.2 Configure SwyxWare, which you can open via the desktop link. Then, before startup, please create users and trunks. For further information please refer to chapter 5.2, Settings of SwyxServer, Page 19. Please have the SwyxWare licenses ready. They will be required during the configuration.

18 18 > Installation of SwyxServer Afterwards the user "FaxServer", which is necessary for the installation of SwyxFax Server, is created automatically. The script then begins the fax configuration at once. Configuration of SwyxFax Server The wizard guides you through the configuration of SwyxFax Server, asking you for all necessary parameters. Please use the user "FaxServer", which was already created during the SwyxServer installation. You can search for the user during the configuration. Before you start please configure - fax numbers in the SwyxWare Administration and - Routing(s) in the SwyxFax Administration. For further information please refer to chapter 5.3, SwyxFax Server configuration, Page 21. For more detailed information on the individual steps, please see the SwyxWare Administrator Documentation, chapter "SwyxServer Installation" and chapter "SwyxFax".

19 > Installation of SwyxServer Settings of SwyxServer To enable the operation of SwyxWare, further customer-specific settings must be selected after the initial configuration. Start the SwyxWare Administration from the desktop link for this. You will find all further information in the SwyxWare Administration Online Help and the printed documentation or the SwyxWare PDF. What follows here is purely a brief overview of the necessary settings, after which at least a first test operation is possible, and then a summary of further possible settings Essential settings The following parameters must be configured before the initial operation. Calls are subsequently possible from a created user to the public telephone network. For further information please refer to the online help. What? Where? Why? Trunk User: Shortcut menu Trunks Add Trunk... Shortcut menu User Add User... A trunk is the connection to the 'outside world' ISDN Trunk for the connection to the public network. The public numbers of the ISDN connection are also entered here. SIP Trunk for the connection to a SIP provider Here you enter the parameters you've got from the provider. A user can initiate a telephone connection. A wizard asks for all necessary parameters.

20 20 > Installation of SwyxServer Further settings Special users and groups are already created during installation. For further information please refer to the online help. What? Where? Why? User User list Preset with the number 0 Operator User: User list Assigned internal numbers each represent a Conference conference room User: User list Manages the forwarding to mobile users MobileExtens ionmanager User User list User, which represents the SwyxFax Server FaxServer Group: Group list Contains all created users. Everyone Group: Sales Group list Preconfigured group Group: Group list Preconfigured group Support Mail server In order for voic s or faxes to be sent from SwyxWare, a mail server is needed. Configure the mail server to be used under "Server Properties Mail Server".

21 > Installation of SwyxServer SwyxFax Server configuration After SwyxServer is configured, you can configure SwyxFax Server at this time or later. This is how you configure SwyxFax Server 1. Start the SwyxWare Administration and assign fax numbers, by assigning these numbers to the user "FaxServer". If you want to send faxes to external subscribers, configure a trunk for fax transmission (Codec). 2. Then start the SwyxFax Administration via the desktop link or in the program directory of SwyxFax under "Start Programs SwyxFax Server". 3. In the SwyxFax Administration, on the "Forwarding" tab, specify the assignment of the fax numbers to the relevant recipients. For further information, please refer to the SwyxWare Administrator documentation. 5.4 Installation of SwyxIt! and SwyxFax Client Other SwyxWare components, such as SwyxIt! or SwyxFax Client, are not preinstalled. You can find these via the desktop link "SwyxWare CD". 5.5 Further Components like SwyxPhone, SwyxDECT 800 SwyxWare offers a range of other hardware components which you can install in your network, including various models of the SwyxPhone range as desk telephones, or the connection of DECT devices via SwyxDECT 800. For further information, please refer to the SwyxWare Administrator documentation.

22 22 > Licensing 6 Licensing 6.1 Windows License The Windows operating system license was already input during the initial startup. Please note that you have to activate the system at Microsoft within the following 30 days. Please make certain that the most up-to-date Service Pack from Microsoft is installed when using the Windows system. Install the security updates provided by Microsoft on a regular basis: SwyxWare License During startup you input a limited SwyxWare license. For the validity period please refer to the start page of the SwyxWare Administration. You will find the date of expiration behind the serial number of the server. In the server properties on the "Licenses" tab you can create a request for a permanent license, and either send this directly or save it as a file and send it later. Please fill in the license request completely, not forgetting your partner ID. Error-free license requests by are processed automatically, and your permanent license will be issued directly within a few minutes. You then receive a file with a permanent license, which you input in the SwyxWare Administration. For further information, please refer to the SwyxWare Administrator documentation.

23 > SwyxWare Backup and Restore 23 7 SwyxWare Backup and Restore After you have installed SwyxWare and configured it for your needs, you can back up the complete installation. The backup saves not just the database, which contains most of the parameters, but the complete Windows partition including the operating system configuration. Please note that only one backup is stored at a time. When you create a further backup, the previous backup is overwritten. The backup can be restored at a later date. Alternatively, the unconfigured delivery status can be restored. This is how you back up your SwyxWare installation 1. Restart the computer. The startup screen will appear. 2. Choose "Backup Current State" and confirm your selection with Enter. 3. If there is already a previous backup, you will be asked whether you want to overwrite the old backup: If you want to overwrite the existing backup, the current state of the Windows partition is saved. If you want to preserve the backup, the new backup operation is cancelled. The backup may take some time; the progress will be displayed. 4. A restart then follows.

24 24 > SwyxWare Backup and Restore This is how you restore a backed-up SwyxWare installation 1. Restart the computer. The startup screen will appear. 2. Choose "Restore Backup". The existing backup will be restored. All data of the current installation is lost in the process. 3. A restart then follows. 7.1 Restore Factory Default You can restore the delivery status. In doing so, you can delete any existing backup. The original delivery status (Factory Default) is then restored, and there is no longer any of your installation data on the computer. When the computer is started up again, it will therefore be necessary to begin with the startup of the Windows operating system. This is how you restore the delivery status 1. Restart the computer. The startup screen will appear. 2. Choose "Restore Factory Default". 3. If there is a backup, you will be asked whether you want to delete the backup too: If the existing backup is deleted, the computer is returned to the original delivery status. The deletion is passwordprotected. For the password, use "ippbx". If the backup is preserved, the original delivery status is likewise restored, so that it is necessary to begin with the startup of the Windows operating system. However, you can restore the old status at any time from the backup.

25 25 Index A Administration Desktop link 11 B Backup Create 23 Delivery status 23 Restore 23 C Configuration FaxServer Further settings 21 Server Further settings 19 Necessary settings 19 Configurations Wizard FaxServer 18 Server 17 Configuring a trunk 19 D DECT 21 Deletion of the backup Password 24 Delivery status 24 Desktop links 11 Devices Power supply on internal bus 13 E transmission 20 Enter public numbers 19 F Fax Channels 21 External 21 Forwarding(s) 21 Number assignment 21 Faxmail 20 FaxServer 21 Initial configuration 18 User: 18 Feed module 13 G Group All 20 Sales 20 Support 20 H Hardware additional 21 I Installation by script 17 Initial 17 Overview 6 SwyxWare 17 User FaxServer 18 IP telephone 21 ISDN Line 16 ISDN Card Software 15 ISDN cards Delivery variants 14 ISDN trunk 19 L License Permanent 22 Request 22 Windows 9 Licensing 22 M Mail server 20 N NT mode Configuration in ISDN driver 16

26 26 P Password 9 Deletion of the backup 24 Power supply to devices 13 S Scope of supply 5 Sending s 20 Server Initial configuration 17 Settings Necessary 19 Optional 20 Set up telephone connection 19 SIP Enter parameters 19 SIP trunk 19 Status Window Desktop link 11 SwyxDECT SwyxExpress X Delivery variants 14 SwyxExpress X20 12 SwyxFax Client 21 SwyxFax Server 21 SwyxIt! 21 SwyxPhone 21 SwyxWare Configuration Desktop link 11 SwyxWare administration Desktop link 11 SwyxWare CD Desktop link 11 SwyxWare documentation Desktop link 11 SwyxWare license 22 SX2 ISDN cards Pre-configuration 13 SX2 QuadBRI Feed module 13 Pre-configuration 12 Supply voltage in NT Mode 13 T Telephone 21 Trunk 19 U User: 19 Conference 20 Create 19 FaxServer 20 MobileExtensionManager 20 Operator 20 V Variants 5 Voic 20 W Windows Computer name and administrator password 9 Date and time settings 9 Initial operation 8 License 9 License conditions 8 Personalizing the software 9 Product key 9 Regional and Language Options 9 Workgroup or computer domain 9 Windows License 22