10GbE Pass-Thru Module II for HPE BladeSystem c-class Enclosures User Guide

Transcription

1 10GbE Pass-Thru Module II for HPE BladeSystem c-class Enclosures User Guide Abstract This guide details using the command-line interface for configuration, operation, and management of the 10GbE Pass-Thru Module II for HPE BladeSystem c-class Enclosures. Part Number: Published: January 2019 Edition: 3

2 Contents Introduction... 4 Overview... 4 Component identification...5 Pass-thru connection identification... 5 Pass-thru LED identification...5 Installing and replacing a module... 7 Installing a pass-thru module... 7 Replacing an existing module... 7 Installing SFP+ tranceivers... 8 Firmware updates Updating the firmware image using the Onboard Administrator CLI...10 Command line Command line overview...13 Commands...14 General commands...14 CLS...14 HELP...14 HISTORY INTERFACE...14 LOG...15 SUPPORT VERSION LED...16 PACKAGE RESET...17 SERVER XMODEM Troubleshooting No traffic flow with link up and LED on...18 Health status LED flashing amber Health LED is not on Cannot access the pass-thru module serial console interface from Onboard Administrator PTM II console not working properly after sending BREAK from OA No link LED appears, even after plugging the cable into the SFP+module The download times out after starting to download the firmware file Sync error in log

3 Junk characters appear before PTM II CLI Prompt while connecting the console the first time after the module is powered on...23 Websites Support and other resources...26 Accessing Hewlett Packard Enterprise Support Accessing updates...26 Customer self repair...27 Remote support Warranty information...27 Regulatory information...28 Documentation feedback Acronyms...29 Acronyms and abbreviations

4 Introduction Overview The 10GbE Pass-Thru Module II is a high performance managed Pass-Thru Module for HPE C-Class blade systems. It provides 16 downlink ports with 1/10Gbps port connectivity to 16 blades in the enclosure that extends to 16 SFP+ ports with 1/10Gbps port connectivity on the front panel. 4 Introduction

5 Component identification Pass-thru connection identification Pass-thru LED identification Item Description 1 UID blue On = Activated Off = Deactivated 2 Internal health LED color Off = Normal (Power is off) Table Continued Component identification 5

6 Green = Normal (Power is on) Amber = Problem (A fault exists) 3 Port ID Green = Link is 10G Flashing green = 10G link activity is detected Amber = Link is 1G Flashing amber = 1G link activity is detected 4 Port 12 LED Green = Link is 10G Flashing green = 10G link activity is detected Amber = Link is 1G Flashing amber = 1G link activity is detected 5 Port 16 LED Green = Link is 10G Flashing green = 10G link activity is detected Amber = Link is 1G Flashing amber = 1G link activity is detected 6 Reset button 7 Reserved 6 Component identification

7 Installing and replacing a module Installing a pass-thru module NOTE: The pass-thru module may look different from that shown. Procedure 1. Open the handle. 2. Insert the pass-thru module into the bay (1). 3. Close the handle (2). Replacing an existing module CAUTION: Removing the pass-thru module from a powered enclosure results in the loss of network communications between the server blade network ports and the network infrastructure. For continued blade-server network communication and services availability before removing the module, redirect critical high-availability services or applications to use the redundant network ports. CAUTION: Do not connect the pass-thru module until after configuration. Procedure 1. Remove and label the cables. 2. Remove the module. Installing and replacing a module 7

8 Installing SFP+ tranceivers Prerequisites Disconnect all cables before removing or installing an SFP+ tranceiver. CAUTION: Observe all ESD precautions. Failure to do so can result in damage to the equipment. NOTE: The HPE 10GBase-T SFP+ Transceiver ( B21) is only configurable using 10Gbps. Pass- Thru Module II does not support 1Gbps. Hewlett Packard Enterprise recommends wearing an approved wrist strap when you handle any ESDsensitive device to eliminate possible ESD damage to equipment. Connect the wrist strap cord directly to earth ground. Procedure 1. Remove the dust plug and save for future use. When not using the SFP+ transceiver and cable, be sure to install the dust plugs on both. The plugs and caps protect the SFP+ transceiver ports and cables from contamination and ambient light. 2. Insert the SFP+ transceiver, and then close the latch. Be sure that the transceiver is fully seated and secure. 8 Installing and replacing a module

9 If you are installing the SFP+ transceiver into the bottom row of the module, rotate the SFP+ transceiver 180 degrees from the position shown in the illustration before installing the transceiver. 1 2 Installing and replacing a module 9

10 Firmware updates Updating the firmware image using the Onboard Administrator CLI The firmware update uses the Onboard Administrator Xmodem support with a firmware file hosted on an HTTP, FTP, or TFTP server. The firmware transfer can take up to seven minutes to complete. Procedure 1. Access the Onboard Administrator CLI remotely using one of the following methods: a. Remote access Telnet SSH b. Local access Serial connection to the active Onboard Administrator DB9 serial connector VGA and keyboard connected to the enclosure KVM ports For more information on how to access the Onboard Administrator CLI, see the HPE BladeSystem Onboard Administrator User Guide. 2. Log in to the active Onboard Administrator with a valid username and password that has a role on the Onboard Administrator allowing access to the pass-thru interconnect module. The pass-thru module in the following example is located in interconnect bay 2. Wherever the 2 appears, substitute the number of the interconnect bay your pass-thru module is installed into. 3. At the Onboard Administrator prompt, enter connect interconnect 2. The following message appears: NOTICE: This pass-thru connection to the integrated I/O console is provided for convenience and does not supply additional access control. For security reasons, use the password features of the integrated switch. Connecting to integrated switch 2 at ,N81... Escape character is '<Ctrl>_' (Control + Shift + Underscore) Press [Enter] to display the switch console: 4. To display the pass-thru module console, press Enter. 5. At the 10GbE Pass-Thru [CMD] prompt, enter version. The following message appears: [CMD] version HPE 1/10Gb Pass-thru Module (10GbE-PT) Management Processor c. Copyright 2017 Hewlett Packard Enterprise Development LP All rights reserved Package Name: 10Gb_PTM 10 Firmware updates

11 Package Version: 1.00 Package Build Time: 2016/12/14 3:39:23 Firmware Version: 1.00 BCM82328 ucode Version: 0010 BCM82780 ucode Version: 0028 CPLD ucode Version: 02 [OK] [CMD] 6. At the [CMD] prompt, enter xmodem. The following message appears: [CMD] xmodem CCCCCCCC 7. The module console begins to print C characters until the Xmodem transfer begins. There is a 30 seconds time out defined for the transfer of the package. Be sure that the downloadable package file path (for example, tftp://tftpserveripaddress/10gb_ptm_r1.10.pkg seen in step 10) is ready before step 6. (The recommended method is to add this URL in your paste buffer before step 6 so that you can paste this URL at step 10 instead of typing it). If the module times out, it will give a CMD prompt with a sync error in log messages. Restart the process. 8. Press Ctrl + Shift + _. The following message appears: Command: D)isconnect, C)hange settings, send B)reak, E)xit command mode X)modem send > 9. Enter x while "CCCC" continues to be printed. The following message appears: Xmodem Send: Send a file to the interconnect module using the xmodem transfer protocol. The file can be downloaded to the OA from an HTTP(S), FTP, or TFTP server. After the file has been downloaded, the OA will transfer it to the switch. Please enter the URL below. Enter URL: 10. Enter the transfer URL tftp://tftpserveripaddress/10gb_ptm_r1.10.pkg. The following message appears: Downloading file... successful (transferred bytes) Continue with transfer (yes/no)? 11. Enter yes. The following message appears: Starting transfer. Press '<Ctrl>_' (Control + Shift + Underscore) to cancel. Note: The transfer will terminate after 30 seconds of inactivity done. 12. The pass-thru module displays multiple lines of. characters until the entire firmware transfer is complete. The following message appears: [OK] [CMD] 13. Enter the package validate command. The following message appears: [CMD] package validate Firmware updates 11

12 [OK] [CMD] 14. Enter the package apply command. The following message appears: [CMD] package apply [OK] [CMD] 15. Enter the package activate command. The following message appears: [CMD] package activate Reseting HPE 1/10Gbps Ethernet Switch Pass-thru, standby. 16. To determine the updated firmware version, use the version command. [CMD] version HPE 1/10Gb Pass-thru Module (10GbE-PT) Management Processor c) Copyright 2019 Hewlett Packard Enterprise Development LP All rights reserved Package Name: 10Gb_PTM Package Version: 1.10 ::: Firmware Version: 1.10 BCM82328 ucode Version: 0015 BCM82780 ucode Version: 0028 CPLD ucode Version: 03 [OK] [CMD] If the module console displays C characters instead of. characters, return to step 15 to restart the Xmodem transfer. 17. Press Ctrl + Shift + _. The following message appears: Command: D)isconnect, C)hange settings, send B)reak, E)xit command mode X)modem send > 18. Enter d. 19. To update the firmware on any other pass-thru modules installed in this enclosure, begin at step Firmware updates

13 Command line Command line overview The Onboard Administrator CLI can be used to access the CLI for 10GbE Pass-Thru Module II to execute the Management commands and perform operations on the 10GbE Pass-thru Module II. The CLI user must provide a valid username and password to log in to 10GbE Pass-Thru Module II. The CLI is available for both local user accounts and LDAP users. Two-factor authentication is not available for the CLI. 10GbE Pass-Thru Module II serial port speed is fixed at , HW, 8, 1. For more information about the Command Line Interface, see the Onboard Administrator Command Line Interface User Guide. Command line 13

14 Commands General commands CLS HELP Description Use this command to clear the screen of a terminal emulator. Syntax HELP <command> Description If you supply a command, the usage and help text for the command appears. If no parameter is given, usage and help text for all commands appears. Permissions Administrator Operator User HISTORY Description If you supply a parameter, the expanded documentation for the command appears. If no parameter is given, expanded documentation for all commands appears. INTERFACE Syntax interface enable {all lane#} [#lanes] interface disable {all lane# [#lanes]} interface status {all lane#} Where: enable disable Enable the specified lanes as a single interface. Disable the single interface specified by the lanes. Table Continued 14 Commands

15 status all lane# If a lane# is specified, output status for the specified lane and all lanes in the same enabled interface. If no lane# is specified, output status of all lanes. All lanes are to be operated upon. The first lane of the interface. Valid values are 1 to 16. Description Use this command to configure or query an interface. NOTE: Interface disable and enable commands are destructive commands LOG Syntax log show <clear persistent> log clear log level <{critical error warning info-high info-medium info-low trace debug}> Description Use this command to configure, list, or clear the activity log. The activity log is a circular buffer of messages maintained on the ICM. The severity level of the logs can be queried or configured. The log can be output to the user or cleared. Example output log show 19.0: :master_r: 129:INFO: MR: cached sequence = : :master_r: 514:INFO: MR: wrote entry 20, sequence : :thames_s: 141:INFO: Server Lane 1: Mapped to Interface : :thames_s: 141:INFO: Server Lane 2: Mapped to Interface : :thames_s: 141:INFO: Server Lane 3: Mapped to Interface : :thames_s: 141:INFO: Server Lane 4: Mapped to Interface : :thames_s: 141:INFO: Server Lane 5: Mapped to Interface : :thames_s: 141:INFO: Server Lane 6: Mapped to Interface : :thames_s: 141:INFO: Server Lane 7: Mapped to Interface : :thames_s: 141:INFO: Server Lane 8: Mapped to Interface : :thames_s: 141:INFO: Server Lane 9: Mapped to Interface : :thames_s: 141:INFO: Server Lane 10: Mapped to Interface : :thames_s: 141:INFO: Server Lane 11: Mapped to Interface : :thames_s: 141:INFO: Server Lane 12: Mapped to Interface : :thames_s: 141:INFO: Server Lane 13: Mapped to Interface : :thames_s: 141:INFO: Server Lane 14: Mapped to Interface 14 SUPPORT Syntax support <{off on full dump}>> Commands 15

16 VERSION LED Description Use this command to query the current support level or to change the current support level. Without a parameter, it will output the current level. With a parameter, it will set the new support level to the value of the parameter. Syntax Version <command> Description Use this command to output the current version information. The information includes the type of module, copyright, package info (name, version, and build time), and component versions (firmware, PHY ucode, and CPLD ucode. It has no options or error return messages Example output [CMD] version show [CMD] version HPE 1/10Gb Pass-thru Module (10GbE-PT) Management Processor (c) Copyright 2019 Hewlett Packard Enterprise Development LP All rights reserved Package Name: 10Gb_PTM Package Version: 1.10 Package Build Time: 2019/01/11 12:07:57 Firmware Version: 1.10 BCM82328 ucode Version: 0015 BCM82780 ucode Version: 0028 CPLD ucode Version: 03 Syntax PACKAGE led status all led status number Description Use this command to see the status of the LEDs. Syntax XMODEM {to transfer the package} package validate {to validate the package} package apply{to apply the package to the Alternate Flash Banks and to switch the Primary Flash Banks with the Alternate Flash Blanks. package activate <clear> {to activate the new image} package alternate {to activate the image on the Alternate Flash Bank} 16 Commands

17 RESET SERVER XMODEM Description Use this command to perform firmware updates. Syntax reset <clear {all config phys}> Description Use this command to reset the firmware. Syntax server <enable disable status> server Description Use this command to configure/query an interface for a specific server. Syntax xmodem Description Receive firmware using xmodem. Commands 17

18 Troubleshooting No traffic flow with link up and LED on Symptom There is no traffic flow with link up and the LED is on. Verify the VLAN configuration on the ToR switch port and sever interface. Health status LED flashing amber Symptom The health status LED on the front of the module is flashing amber. There is a fault condition. Press the Reset button. Health LED is not on Symptom The health status LED on the front of the module is not on. Solution 1 The pass-thru module is not seated properly. Be sure that the pass-thru module is inserted completely and seated properly. Solution 2 The enclosure is not powered up. 18 Troubleshooting

19 Be sure that the enclosure is powered up and all the power connections are intact. Solution 3 An LED is faulty. Be sure that the pass-thru module is booted. Solution 4 The pass-thru module is faulty. Send the module for repair. Cannot access the pass-thru module serial console interface from Onboard Administrator Symptom Cannot access the module serial console interface from Onboard Administrator. Solution 1 The module is not inserted properly. Pull out the module and reinsert it. Solution 2 The baud rate is incorrect. 1. Correct the settings for the CLI console. At the Onboard Administrator prompt, enter connect interconnect 2. The following message appears: NOTICE: This pass-thru connection to the integrated I/O console is provided for convenience and does not supply additional access control. For security reasons, use the password features of the integrated switch. Troubleshooting 19

20 Connecting to integrated switch 2 at ,N81... Escape character is '<Ctrl>_' (Control + Shift + Underscore) 2. To display the pass-thru module console, press Enter. 3. Press Ctrl + Shift + _. The following message appears: Command: D)isconnect, C)hange settings, send B)reak, E)xit command mode X)modem send > 4. Enter C. The following message appears: Change settings for: L)ocal Session, R)emote Port [I/O Bay 2], E)xit 5. Enter R. The following message appears: Settings: B)audrate; flow control: N)one H)ardware S)oftware; E)xit > 6. Enter B. The following message appears: Baud: A)1200 B)2400 C)4800 D)9600 F)19200 G)38400 H)57600 I)115200; E)xit > 7. Enter I. The following message appears: Escape character is '<Ctrl>_' (Control + Shift + Underscore) 8. Press Ctrl + Shift + _. The following message appears: Command: D)isconnect, C)hange settings, send B)reak, E)xit command mode X)modem send > 9. Enter C. The following message appears: Change settings for: L)ocal Session, R)emote Port [I/O Bay 2], E)xit 10. Enter R. The following message appears: Settings: B)audrate; flow control: N)one H)ardware S)oftware; E)xit > Connected to integrated switch 2 at ,N81. Escape character is '<Ctrl>_' (Control + Shift + Underscore) 11. Enter H. The following message appears: Connected to integrated switch 2 at ,N81. Escape character is '<Ctrl>_' (Control + Shift + Underscore) 12. At the 10GbE Pass-Thru [CMD] prompt, enter version. The following message appears: [CMD] version HPE 1/10Gb Pass-thru Module (10GbE-PT) Management Processor (c) Copyright 2017 Hewlett Packard Enterprise Development LP All rights reserved Package Name: 10Gb_PTM Package Version: 1.00 Package Build Time: 2016/12/14 3:39:23 Firmware Version: 1.00 BCM82328 ucode Version: 0010 BCM82780 ucode Version: 0028 CPLD ucode Version: 02 [OK] [CMD] 20 Troubleshooting

21 Solution 3 More than one person is connected to the module console from Onboard Administrator. Use the Onboard Administrator CLI show interconnect sessions command to check for active sessions. If an interconnect session is active, use the clear interconnect session command to terminate active sessions on the module. PTM II console not working properly after sending BREAK from OA Symptom PTM II console not working properly after sending BREAK from OA The pass-through module is timed out because it did not receive the firmware file. Sending BREAK signal from OA to PTM II console by typing <Ctrl>_ (Control + Shift + Underscore) + B will make PTM II console work incorrectly. Command: D)isconnect, C)hange settings, send B)reak, E)xit command mode X)modem send > B Sending BREAK... The BREAK signal is not used and supported in PTM II console. It is recommended not to use BREAK. To recover PTM II console from issue state, reset the module using the reset command or by performing a power cycle. No link LED appears, even after plugging the cable into the SFP+module Symptom No link LED appears, even after plugging the cable into the SFP+ module. Solution 1 If the SFP+ module used is "1G SFP SX". Troubleshooting 21

22 Force the link partner (Switch port) to 1G. Solution 2 The cable is not plugged in properly. Ensure that it is plugged in and seated properly at both ends. Ensure that the connector type is the same on both ends for LED to blink. Solution 3 The cable or connector heads are faulty. Replace the cable with another tested cable. Solution 4 The SFP+ module on the pass-thru module or LED is faulty. Examine and replace the cable. If no link LED displays, determine if the port is transferring data. 1. If yes, the LED is faulty. 2. If no, the SFP+ module might be faulty. Call a service representative. Solution 5 The pass-thru module uplink and downlink connections must be up before the LED illuminates. 22 Troubleshooting

23 Verify the uplink and downlink connections. Verify the output of CMD] interface status all. Verify server status [server number] for the server that is not linking up. The download times out after starting to download the firmware file Symptom The download fails after starting to download the firmware file. The firmware file is not the correct file or is corrupt. The location of the file is not reachable. Obtain the latest firmware file that is specified for this pass-thru module. Verify that the FTP location is reachable. Sync error in log Symptom The following error appears: ":xmodem.c: 331:ERRO: Sync error". The pass-through module is timed out because it did not receive the firmware file. If the error is in the log messages, refer to The download times out after starting to download the firmware file. Verify the downloadable firmware package and then restart the download process. Junk characters appear before PTM II CLI Prompt while connecting the console the first time after the module is powered on Symptom While connecting PTM II console the first time after the module is powered on, a few junk characters appears (shown below) before CLI prompt. This is due to baud rate change between OA and PTM II. Troubleshooting 23

24 Press Enter to get the command [CMD] prompt. The following message appears: NOTICE: This pass-thru connection to the integrated I/O console is provided for convenience and does not supply additional access control. For security reasons, use the password features of the integrated switch. Connecting to integrated switch 2 at ,N81... Escape character is '<Ctrl>_' (Control + Shift + Underscore) Press [Enter] to display the switch console: Bj 24 Troubleshooting

25 Websites General websites Hewlett Packard Enterprise Information Library Single Point of Connectivity Knowledge (SPOCK) Storage compatibility matrix Storage white papers and analyst reports For additional websites, see Support and other resources. Websites 25

26 Support and other resources Accessing Hewlett Packard Enterprise Support For live assistance, go to the Contact Hewlett Packard Enterprise Worldwide website: To access documentation and support services, go to the Hewlett Packard Enterprise Support Center website: Information to collect Technical support registration number (if applicable) Product name, model or version, and serial number Operating system name and version Firmware version Error messages Product-specific reports and logs Add-on products or components Third-party products or components Accessing updates Some software products provide a mechanism for accessing software updates through the product interface. Review your product documentation to identify the recommended software update method. To download product updates: Hewlett Packard Enterprise Support Center Hewlett Packard Enterprise Support Center: Software downloads Software Depot To subscribe to enewsletters and alerts: To view and update your entitlements, and to link your contracts and warranties with your profile, go to the Hewlett Packard Enterprise Support Center More Information on Access to Support Materials page: 26 Support and other resources

27 IMPORTANT: Access to some updates might require product entitlement when accessed through the Hewlett Packard Enterprise Support Center. You must have an HPE Passport set up with relevant entitlements. Customer self repair Hewlett Packard Enterprise customer self repair (CSR) programs allow you to repair your product. If a CSR part needs to be replaced, it will be shipped directly to you so that you can install it at your convenience. Some parts do not qualify for CSR. Your Hewlett Packard Enterprise authorized service provider will determine whether a repair can be accomplished by CSR. For more information about CSR, contact your local service provider or go to the CSR website: Remote support Remote support is available with supported devices as part of your warranty or contractual support agreement. It provides intelligent event diagnosis, and automatic, secure submission of hardware event notifications to Hewlett Packard Enterprise, which will initiate a fast and accurate resolution based on your product's service level. Hewlett Packard Enterprise strongly recommends that you register your device for remote support. If your product includes additional remote support details, use search to locate that information. Remote support and Proactive Care information HPE Get Connected HPE Proactive Care services HPE Proactive Care service: Supported products list HPE Proactive Care advanced service: Supported products list Proactive Care customer information Proactive Care central Proactive Care service activation Warranty information To view the warranty for your product, see the Safety and Compliance Information for Server, Storage, Power, Networking, and Rack Products document, available at the Hewlett Packard Enterprise Support Center: Additional warranty information HPE ProLiant and x86 Servers and Options HPE Enterprise Servers Support and other resources 27

28 HPE Storage Products HPE Networking Products Regulatory information To view the regulatory information for your product, view the Safety and Compliance Information for Server, Storage, Power, Networking, and Rack Products, available at the Hewlett Packard Enterprise Support Center: Additional regulatory information Hewlett Packard Enterprise is committed to providing our customers with information about the chemical substances in our products as needed to comply with legal requirements such as REACH (Regulation EC No 1907/2006 of the European Parliament and the Council). A chemical information report for this product can be found at: For Hewlett Packard Enterprise product environmental and safety information and compliance data, including RoHS and REACH, see: For Hewlett Packard Enterprise environmental information, including company programs, product recycling, and energy efficiency, see: Documentation feedback Hewlett Packard Enterprise is committed to providing documentation that meets your needs. To help us improve the documentation, send any errors, suggestions, or comments to Documentation Feedback (docsfeedback@hpe.com). When submitting your feedback, include the document title, part number, edition, and publication date located on the front cover of the document. For online help content, include the product name, product version, help edition, and publication date located on the legal notices page. 28 Support and other resources

29 Acronyms Acronyms and abbreviations CPLD Complex Programmable Logic Device. i2c Inter-Integrated circuit LDAP Lightweight Directory Access Protocol SSH Secure Shell TFTP Trivial File Transfer Protocol ToR Top of rack UID unit identification Acronyms 29