LANDPARK NETWORK IP Landpark, comprehensive IT Asset Tracking and ITIL Help Desk solutions

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1 LANDPARK NETWORK IP Landpark, comprehensive IT Asset Tracking and ITIL Help Desk solutions LANDPARK NETWORK IP ALLOWS YOU TO EASILY INVENTORY YOUR PC THROUGH THE NETWORK Landpark NetworkIP is composed of three modules: A server module that is installed on any workstation in the network. Either as an application, or as a service. This module centralizes and manages inventory on PC. A Client module that is deployed on PCs and connects to the server. A Management Console module allows you to set and control the inventories.

2 START YOUR INVENTORY WITH LANDPARK INVENTORY Importing your inventory results into Landpark Manager can be done in one of the two following ways: 1/ Landpark Network Ip: installation of an agent on client computers, with Network IP Install to deploy agents first throughout the network. 2/ Use Landpark DoInventory: this executable allows you to launch inventory operations on client computers via a connection script, without having to install the client/server modules. 1. Landpark Network IP (with agents) Landpark Network Ip : you can launch 3 Network IP modules. These modules must be launched in the following order (you may launch Network IP Install first). 1/ Landpark Network IP Server (launched automatically after installation and startup). When running, the following icon appears in the taskbar, 2/ Landpark Network IP Client (launched automatically after startup). When running and connected to the server, the following icon appears in the taskbar, 3/ Landpark Network IP Console (launched manually). To set up IP Console, enter the server's IP address, enter a TCP port, specify a folder where the inventory files are to be copied, and click Connect. You should now see a list of connected clients, including: A row that represents the console itself, A row for each client computer on which you will be able to launch inventory operations. 2

3 To install the services, you must open a command prompt and type the following command: C:\Program Files\Cerus\Landpark\IP Clients\ParamClient.exe This application generates a paramclient.ini file which must be copied to the folders where the 2 services are to be installed. To install the services you must run the executable file from a command prompt with the /install option: Example C:\Program Files\Cerus\Landpark\IP Server\LpIpServiceServer.exe /install To uninstall the service, you must run the same command with the /uninstall option: Example C:\Program Files\Cerus\Landpark\IP Server\LpIpServiceServer.exe /uninstall Notes : 1/ The client icon appears only if it managed to connect to the server. 2/ If the icon does not show, the address of the server to which it tried to connect is probably incorrect. In this case, you can: Stop the client process by pressing CTRL-ALT-DEL, or by looking up the LpIpClient process in order to shut it down, Open C:\program files \ cerus \ landpark \ IP clients \ paramclient.ini, Type Server s IP address on the first line, do not modify the second line Save your changes and restart the client from the Menu. 3/ The IP address allows the client and the console to connect to a server process running on the same computer. If you want to launch a client or the console on another workstation, you must specify the server's IP address. 4/ The client icon will not show if you choose to hide it by using the menu Client, Client Options, Secure Clients, hide Network IP Console icon. 5/ You can install as many clients as you wish: you may in fact deploy them on any number of workstations using a connection script. 3

4 1. Landpark IP Install (to install agents) 1. Prerequisites: Windows 2000, Windows 2003 Server, Windows XP, Windows Vista.NET Framework 2.0 Getting started 1/ Run the Search action in order to scan IP Adresses through your network. 2/ Install the agents on selected PC s. 3/ Run the Execute command. Important : If «not installed» is displayed in the last column, the software was unable to obtain any information from the listed computers. This type of message indicates a possible network security issue. File menu The file menu allows you to run the commands described below. The export option saves the existing settings to a BAT file for later reuse. Tools menu Possible actions are Search and Execute. 4

5 Runs the currently-selected command. Initiates a network scan and refreshes your computer list, detecting IP client state for use during subsequent deployments. Because this feature takes time to execute (example : 2 minutes for 15 computers), it is recommended to run this command when network traffic is low. A gauge appears during the operation and disappears upon completion. Since the software needs to run a number of queries on every detected computer, the time required for such an operation depends on the time needed to execute all the queries. The application s settings panel lets you choose the folder where the deployment files are to be found, by using the «Browse» button. The deployment files are «LpServiceIpClient.exe» and «ParamClient.ini». Those files are located in the «IP clients» folder, which by default, points to: «C:\Program Files\Cerus\Landpark\IP Clients». Note : the previous folder must be shared. The «Administrator Account settings» section is crucial for proper client deployment. A domain administrator account should be used for deployment operations. The non-modifiable script placeholder allows you to view the script generated by Network IP. 5

6 Landpark IP Server Landpark Network IP Server provides centralized access to inventory clients and manage inventories. It can be installed on any computer throughout the network, as long as its IP address is visible to all other network stations. If the IP Server is installed as an application, the icon Windows taskbar to indicate that it is running. appears next to the clock in the If the IP server is installed as a Microsoft service, and no icon is displayed to stop the server IP you must go to the Windows Service Manager and stop the service Landpark Network IP Server. The Landpark IP Network Client establishes a connection between the station that is installed and the IP Network Server Landpark. If Client IP is installed as an application, the icon taskbar to indicate it is running. appears next to the clock in the Windows Landpark IP Client If Client IP is installed as a Service Microsoft, no icon is displayed. To stop the Client IP, go into the Windows Service Manager and stop the IP Network Customer Service Landpark. Landpark Network IP uses TCP / IP to function. The various modules Landpark Network IP are using ports: 2138 TCP If in the Console IP you have enabled security for customers, asking to enter a password before stopping the client will request the entry of the password 2140 UDP to exchange information Landpark IP Console Administration console that allows you to configure and control inventories 6

7 Landpark IP Console Landpark Network IP Server is the Landpark Network IP Console application used to set and request inventories. IP Console is not a priority in the treatment of connection at the Server IP. Refreshing screen may be not synchro if it takes a lot of inventories at the same time. The data displayed in the IP Console is saved at the time of stopping the Server IP into the Server.ini file in the IP Server directory. The File menu allows you to manage the connection to the server with the IP Console Connect the IP Console to the IP Server: connection may take a few seconds the time that the Console IP address is known to the Server IP Disconnect the Console IP to the IP Server: disconnection may take a few seconds, the time that the IP Console indicates to the IP Server it stops 7

8 Hardware inventory: inventory of equipment carried on this PC (HDD motherboard, etc.) Network Inventory: networks information (network protocol, IP addresses, etc.) Software Inventory: Inventory software detected on the pc compared to the software database Filtered files: To back up files list with a particular extension (10 extensions) 8

9 Setting Console Allows you to enter the IP address of the server on which the application should connect. Once the address is entered: Click to close the window and connect to the IP Console Server IP Click to close the window without connecting IP Console Clients menu allows you to manage and configure the application inventory and behavior of IP Client 9

10 Setting engine inventory You can enter up to 10 questions to be asked to the user The answer to these questions is stored locally on the PC in the file Userdata.nfo A Windows will open on the client during the inventory and he will ask the following questions 10

11 Setting engine inventory Registry keys values: used to go up 10 registry keys in text format. These data will be displayed in Landpark Each key is the full path of the value to rise (Path + value) 11

12 Use the computer's network name: default is the netbios name of the machine which is used as an identifier Landpark Use the first field of personal data: you can ask the engine inventory to use as an identifier the value entered in answer to personal data Use the first registry key: you can ask the engine inventory to use as an identifier the value of the first registry key Use the serial number as the first key or second key for example Adding the domain name if the box is checked Hide the input of personal data: application to the engine not to display the input of personal data. Be aware that you can select this option from the start, because if the engine can not find locally on the computer, the file Userdata.nfo, it does not account for this application is the window displays. Hide the main window of the inventory engine: when the console performs an inventory, it displays a window showing the progress of the inventory. This option does not display this window. Prohibit the cancellation: is used to prevent the cancellation of an inventory, if you left the windows visible inventory, and force the user to fill in the fields or personal data. Copy the resulting file locally: when you start an inventory, it can request that the result is copied locally at the C: \ root Create a LOG file: to ask the inventory to generate a log file showing the inventory. This allows us if necessary, to understand why an inventory is not performed correctly. 12

13 Landpark IP Network allows you to planify your inventory in an automated way When planning an inventory, the planning date is the date from which the inventory will be asked Note: If the PCis not on the date scheduled, it will be the next connection When multiple rows are selected, their planning is applied to all To schedule an inventory at a fixed date: Double-click on the date or you want to inventory. Optionally click the buttons or to navigate into the calendar Click to validate the planning Schedule information from which the inventory will be required 13

14 Inventory planning To schedule an inventory on a regular basis every N days of the week: Select at regular intervals Select from the combo list the day you want to inventory Select the time at which the inventory should start To schedule an inventory on a regular basis every N days: Select at regular intervals Enter the number of days between two inventories Select the time at which the inventory should start To schedule an inventory on a regular basis all N of the month: Select at regular intervals Enter the day you want to inventory Select the time at which the inventory should start 14

15 Options By checking the option you switch to safe mode to prevent the PC user to stop the inventory You can hide the icon in the taskbar Select the hide client icons Request a password to shutdown client processes Check request a password to shutdown client processes and entering the password Note: Password never communicated to the Client IP It is the IP Client that request validation of the password entered on the computer 15

16 Group management In the IP Console, it is possible to combine PCs to give you the opportunity to plan and identify a group of stations in a single action Create a group allows you to add a group from the list To rename a group allows you to edit the text in the selected group To delete a group: you can delete the selected group To inventory: demand inventory of all my clients associated to this group To select: selects all clients associated to this group To planify: applies the same schedule to all clients of the selected group By default there is a not assigned client group where you store all clients who are not assigned to any group. To assign one or more clients to a group, simply select one or more clients and move them to the selected group Schedule a group of clients 16

17 Tools Start to import inventory results Setting is divided into 3 parts : 1 - Import settings The import setting tab allows you to set data that you wish to import into the database. By default, the wizard is designed to import all data in the database. By selecting importable information, you can tell the software what data you wish to import. When importing, especially when updated data the wizard is designed to not overwrite data that you have manually edit before into the database. Nevertheless, it may be necessary to reimport completel data of a PC regardless of changes you would have made. By checking the Overwrite manually-entered data you ask the software to overwrite data during import. 2 - Wizard settings Skip printer assignment step: If you decided to import printer drivers, you can start this wizard connect the driver to a physical printer. Which will allow you to consult this printer from the PC form into the "Connection" tab. Skip server identification step: during inventory nothing differentiates a workstation from a server The wizard allows you to specify, among new PCs imported items, which are server type. Skip inventory history step: At the end of the Inventory, the wizard displays a page containing the information about PCs where one or more data has changed. This option disables this page. Save error messages to "LogImport.txt": This option forces the wizard to save any import errors in a log file to not disrupt the sequence import. This can help start importing a large number of inventory results without being interrupted by an error on a single post. 17

18 3 - Filtering files settings This option allows you to filter software folders when importing inventory files. Checking a folder ensures that it is included during the import phase. No filtering Include selected folders Exclude selected folders 18

19 The results files are by default stored in the directory ".. \ Results" of your installation directory. If you are using Landpark NetworkIP consol to manage your inventory and if this consol is installed on another PC than Landpark Manager, you must tell the wizard the import directory ".. \ Results" located on the same PC that hosts NetworkIP consol. Make a selection on Pcs to import or to update. Knowing that by default the wizard automatically checks the PCs to import or to update, based on the last date of the inventory stored into the database Locate PCs to import for the first time During the inventory, the inventory engines identifies both printer drivers as "local" and "network". This step allows you to make the connection between the network printers pilot (left list) and the physical printer (right list) by clicking the button. 19

20 Inventory does not distinguish between workstations and servers, this is for you to tell the wizard among new imported PCs (left list) which are the servers (list of right). Select them and use the button to pass one or more PCs to the right side. Import the technical differences between the two inventories in order to update the database 20

21 The company Founded in 1992, our company has acquired recognized expertise in PC software. The company has since consolidated its technological proficiency with a practical approach by constantly analyzing the actual needs of its clients. Since 1998, the company has consistently increased its presence in the world of IT asset management and has been a major international actor by successfully deploying its solutions in blue-chip corporations and administrations. The company has always been keen on selecting the right technology for a successful development strategy. Thousands of customers have already installed one of our products. To contact us Do not hesitate to call us for more information on our products Landpark 41 rue de La Milletière Bat Farman «F» TOURS, FRANCE Tel: 00 (33) Fax: 00 (33) Visit our web site: The technology Our Landpark product range allows significant increases in productivity and a better implementation of IT asset management best practises thanks to the technical insight of our engineers. Today, our company has become a major publisher with a large number of innovative solutions. Our company dedicates a significant amount of its turnover to R&D. Capitalizing on its customers experience, its developers are constantly at the forefront of cutting-edge technology.