VIRTUAL JNC. for VMware vcenter. Installation and operating manual GB Manuel d installation et d utilisation FR Manuale di installazione e uso IT

Transcription

1 VIRTUAL JNC for VMware vcenter Installation and operating manual GB Manuel d installation et d utilisation FR Manuale di installazione e uso IT

2 CERTIFICATE AND CONDITIONS OF WARRANTY Installing the software means full acceptance of all contractual terms. For this reason, please read all the points listed below carefully. If you do not agree with one or more of the contractual terms, do not install this software and/or return it immediately to SOCOMEC. 1. Copyright and Intellectual Property ownership rights The user of the software acknowledges that all rights referred to and the copyright belong to SOCOMEC, in relation to both the source code and the object code. Anyone entering into possession of the software without prior authorisation from SOCOMEC must immediately uninstall it, if it has been installed, and return it to SOCOMEC. If such persons fail to take this action SOCOMEC will exercise its rights to the full extent permitted by civil and criminal law. The software and documentation are protected by copyright. The unlawful use and/or partially or totally copying of the software shall lead to claims for compensation. It is permitted to create a back-up copy of the media supplied by SOCOMEC (CD Rom). This documentation and software are not specifications. SOCOMEC reserves the right to make changes to information without prior notice. SOCOMEC retains the full and exclusive ownership of all intellectual rights, such as, but not limited to those relating to documentation, software, source code, object code etc. Only a personal entitlement to use the documentation and software for the application indicated by SOCOMEC is granted to the recipients. The reproduction, modification, or distribution of this documentation and software either partially or totally and in any way is expressly prohibited except upon Socomec s express prior written consent. 2. Licence to use The JNC software (object code) JNC and supporting documentation are freely installable for private use only in combination with SOCOMEC products. The software contains confidential information. This licence does not authorise the user to modify, adapt, decompile, or disassemble the software in question or to reconstruct the source code using any other method. SOCOMEC will protect its rights against any such unauthorised use to the full extent permitted by civil and criminal law. The software may not be hired out to third parties. The licence of use for this software is issued exclusively for the purposes laid out in the software documentation. 3. Validity and duration of the licence This licence is valid from the software installation date, whereby the user accepts these conditions of use and liability. The license is open term and has no date of expiry. The licence and the limited rights of use by the user of the software will be invalidated in the event of a breach of any of the points outlined in paragraphs 1. Copyright and Intellectual Property ownership rights and 2. Licence. 4. Warranty conditions SOCOMEC neither implicitly nor explicitly provides any warranty concerning the usability of the software. Despite the extensive use of resources to develop the software, no guarantees are provided concerning the absence of errors. SOCOMEC may provide the support needed to solve any errors present in the software. Such support is limited to the correction of programming errors and is not extended to the implementation of new functions that are not present in the version of the software used by the user. If the user finds any manifest or hidden errors, SOCOMEC should be notified of such errors in writing. 5. Software updates This licence does not grant the right to receive software updates, or new versions. 6. Limitations of liability SOCOMEC shall not be held liable, under any circumstances, for damage of any kind, including financial loss, directly or indirectly resulting from the use of, or inability to use the software. 7. Severability If any clause of this contract is found to be ineffective or becomes ineffective for any reason whatsoever, the remaining terms of the licence shall still apply. The unenforceable clause or ineffective provisions will be replaced by a clause, also with retroactive effect, that addresses subsequently identified requirements, within the scope of legal enforceability. 8. Amendments to the licence Any amendment to this licence must be made in writing. 9. Applicable law This contract is subject to French law. The information contained herein, the software and documentation, are the exclusive property of SOCOMEC. 2 VIRTUAL JNC for VMware vcenter - Ref.: IOMVJNCXXX00-GB 03

3 SUMMARY 1. INTRODUCTION DESCRIPTION COMPATIBILITY REQUIREMENTS - RECOMMENDED INSTALLATION GLOSSARY OF TERMS UPS NETWORK CONNECTION SHUTDOWN CONFIGURATION REDUNDANT N+1 INDEPENDENT UPS ARCHITECTURE VMWARE ENVIRONMENT ESX COMPATIBILITY VCENTER COMPATIBILITY VMWARE TOOLS VM UUID MANAGEMENT ENGLISH 4. VIRTUAL JNC INSTALLATION OS COMPATIBILITY JNV INSTALLATION POSSIBILITIES RUNNING THE INSTALLATION PACKAGE VIRTUAL JNC CONFIGURATION INFORMATION SLIDE: UPS AND NETWORK CONFIGURATION PARAMETERS SLIDE: SHUTDOWN PROCESS CONFIGURATION VIRTUAL MACHINES LIST VIEW SHUTDOWN DELAY MANAGEMENT BATTERY BACKUP TIME MANAGEMENT VIRTUAL JNC VIEWER UPS STATUS UPS ICON COLOUR CONDITION NOTIFICATION VIRTUAL JNC for VMware vcenter - Ref.: IOMVJNCXXX00-GB 03 3

4 1. INTRODUCTION 1.1. DESCRIPTION The VIRTUAL JNC is software for automatically managing the shutdown of virtual machines and hosts in the VMware environment. It includes an intuitive graphical interface and ensures an ordered shutdown process for all Virtual Machines. The VIRTUAL JNC contains two software programs: JNV Service Configuration - Network configuration (UPS IP address port settings) - Virtual Machine automatic discovering service - Delay and shutdown parameters for each Virtual Machine and Host(s) JNV Service Viewer - UPS Status - Shutdown process notification The shutdown agent is managed as a WINDOWS service. The UPS which supplies the server must be equipped with a WEB/SNMP (i.e. NetVision) interface and shutdown events and timings must be configured via the web pages COMPATIBILITY VIRTUAL JNC is a.net application for MICROSOFT WINDOWS. Before installing the software make sure the latest version of.net framework has already been installed (v 4.0 full or higher) REQUIREMENTS - RECOMMENDED INSTALLATION This manual does not explain VMware SW functionality. The VIRTUAL JNC uses native API libraries of VMware. It is advisable to install the VIRTUAL JNC on a MS Windows VMware vcenter server (Virtual Machine or external PC). To perform the shutdown correctly VMware tools must be installed and updated on all virtual machines. If these tools are not present the shutdown agent will force a POWER OFF command on the VM GLOSSARY OF TERMS Host: VM: SD: JNV: JNV server: JNVVM: JNVHost: vcenterserver: vcentervm: vcenterhost: Clusters: Physical server Virtual Machine Shutdown Name of VIRTUAL JNC shutdown agent program Defined as the VM, vcentervm or external PC where the VIRTUAL JNC SW is installed. Virtual Machine where the JNV agent is installed. ESXi host where the JNV is installed. Defined as the physical external server where the VMware vcenter is installed. Virtual Machine containing the vcenter SW ESXi host server containing the vcentervm Multiple Host VMware environment 4 VIRTUAL JNC for VMware vcenter - Ref.: IOMVJNCXXX00-GB 03

5 2. UPS NETWORK CONNECTION The JNV is compliant with all SOCOMEC UPS network interfaces. - NET VISION - RT VISION (Integrated SNMP/LAN interface board) - MODULYS Green Power embedded LAN connection - DELPHYS Green Power mimic panel 2.1. SHUTDOWN CONFIGURATION See the user manual for your UPS and WEB/SNMP interface REDUNDANT N+1 INDEPENDENT UPS ARCHITECTURE JNV is compliant with N+1 UPS architecture. JNV enables the possibility of selecting UPSs with or without redundancy. In the case of redundant architecture the JNV agent waits for all UPS requests before performing the VM shutdown process. If not redundant, the first UPS event initiates the shutdown process. In this specific case UPSs have to be configured as a parallel system (up to 6 UPS) on JNV agent. Each UPS has its own IP address. ENGLISH VIRTUAL JNC for VMware vcenter - Ref.: IOMVJNCXXX00-GB 03 5

6 3. VMWARE ENVIRONMENT For more details on the VMware environment and tools please refer to the website. ( ESX COMPATIBILITY Virtual System Version Notes VMware FREE LICENSE NOT SUPPORTED VMware with vcenter ESX /ESXi 3.5 VMware with vcenter ESX /ESXi 4.1 VMware vsphere with vcenter ESXi 5.0 VMware vsphere with vcenter ESXi VCENTER COMPATIBILITY It is strongly recommended to install the JNV software on the MS Windows VMware vcenter server. The vcenter can be installed on a VM or external server. JNV is incompatible with the VMware VCenter version on LINUX. If there is no VMware vcenter the JNV must be installed on a MS Windows VM VMWARE TOOLS VMware tools must be installed on all virtual machines. If VMware Tools are not installed the JNV sends a POWER OFF command instead of an OS shutdown execution VM UUID MANAGEMENT Thanks to the vcenter server the JNV discovers all VMs from all hosts. VM UUIDs are stored in a database (external XML file). When one VM is moved to another host using H.A. 1 or vmotion technology, it is not necessary to change the JNV shutdown parameters for this VM. This functionality is not available if the vcenter is not present. In this case it is necessary to modify the VM parameters manually. 1 High Availibility 6 VIRTUAL JNC for VMware vcenter - Ref.: IOMVJNCXXX00-GB 03

7 4. VIRTUAL JNC INSTALLATION You will need a CD-ROM drive that can be accessed by the computers on which you want to install VIRTUAL-JNC OS COMPATIBILITY MS WINDOWS Virtual Machine or Physical PC Windows Server 2008 R2 (provided with.net 4 Full) Windows Server 2012 R JNV INSTALLATION POSSIBILITIES Case 1: VCenter not present In this case VIRTUAL-JNC must be installed on a windows VM for each ESX server (1 VIRTUAL-JNC licence required for each installation). If there is only one ESX server it is also possible to install VIRTUAL-JNC on an external PC/server that belongs to the same subnetwork as the ESX server. ENGLISH Case 2: VCenter present and installed on a virtual machine In this case VIRTUAL-JNC must be installed on the virtual machine on which VCenter is installed Case 3: VCenter present and installed on an external PC/server In this case VIRTUAL-JNC must be installed on the external PC/server on which VCenter is installed. The external PC/server in question must be on the same subnetwork as the ESX server. CASE 1 JNVVM CASE 2 vcentervm CASE 3 vcenter external server VIRTUAL JNC VIRTUAL JNC VIRTUAL JNC VIRTUAL JNC for VMware vcenter - Ref.: IOMVJNCXXX00-GB 03 7

8 4. VIRTUAL JNC INSTALLATION 4.3. RUNNING THE INSTALLATION PACKAGE Download it from the web and unzip the file to the target disk. JNV SETUP Launch setup.exe in the JNV\SETUP folder on the CD. The routine will automatically check for the presence of the latest version of.net framework. Uses the same setup.exe program to remove or repair the JNV software. The default folder of JNV is located in C:\Program files\socomec\socomec JNV Virtual Systems Shutdown. Installation steps: - Licence agreement - Installation options: - Installation process - A new program group is created: 8 VIRTUAL JNC for VMware vcenter - Ref.: IOMVJNCXXX00-GB 03

9 5. VIRTUAL JNC CONFIGURATION Execute "JNV Service Configuration". The configuration tools show 4 different slides, one for each arrangement of settings. The look and feel is the same as our standard JNC software. A dedicated slide shows the list of all Virtual Machines. The user interface is displayed in English. The last slide (Language) makes it possible to change the language by selecting the country flag INFORMATION SLIDE: UPS AND NETWORK CONFIGURATION Parallel modules Enter the number of UPS units in parallel supplying power to the Hosts protected by VIRTUAL-JNC. If there is only one UPS, enter 1. ENGLISH Examples: CASE 1: for a single UPS set 1; CASE 2: for UPS units in parallel equipped with a single Ethernet Network Interface, set 1; CASE 3: for an independent UPS system, set the number required. CASE 1 CASE 2 CASE 3 Single UPS UPSs in parallel with shared LAN connection Independent UPS with dedicated LAN connection VIRTUAL JNC for VMware vcenter - Ref.: IOMVJNCXXX00-GB 03 9

10 5. VIRTUAL JNC CONFIGURATION Redundancy To be set only if the number of UPS units is >1. Redundancy=NO means non-redundant system. In this instance, VIRTUAL-JNC starts the shutdown procedure when any single UPS unit in the parallel system detects a shutdown event (e.g. UPS Failure). Redundancy=YES means n+1 level redundant system. In this instance, VIRTUAL-JNC starts the shutdown procedure only when at least 2 UPS units in the parallel system simultaneously detect a shutdown event (e.g. UPS Failure). Address: Enter the IP address of the UPS Ethernet Network Interface (IPv4 only) Remote Server UDP port: 200 by default, it should be the same port used by the UPS Ethernet network interface. When a new parameter is set it must be saved. The JNV service stops and starts automatically after saving parameters. Using and starts and stops the service manually. When the service starts, communication between the JNV and UPS Ethernet Network Interface is established. If the JNV viewer is running, and the connection is established, a message appears in the service area and the UPS icons turn green. 10 VIRTUAL JNC for VMware vcenter - Ref.: IOMVJNCXXX00-GB 03

11 5. VIRTUAL JNC CONFIGURATION 5.2. PARAMETERS SLIDE: SHUTDOWN PROCESS CONFIGURATION ENGLISH CREDENTIALS Server Name: Insert the vcenter Server IP address or computer name, if not present insert the ESX Host IP address. Note: localhost address is not supported. Insert a valid IP address (only IPv4 format). Note: When credential parameters are changed and saved JNV tries to connect with the VMware ESXi host. The status of the ESXi connection is indicated at the top of the page. Status connection values: Connecting, Disconnected or Connected. VM list update Login: Insert the login for the administrator account Password: Insert the administrator account password VM DEFAULT GROUP AND HOST(S) CONTROL Add new VM to group: If a VM is added after this configuration stage, the VM is added in the group selected in this drop down list. Ordered group: shuts down the VM in a specific order and after a specific delay. Any Order Group: shuts down all VMs at the same time. There is also a Shutdown with hosts group. In this case the shutdown of these VMs is not managed from JNV. It will switch off when Hosts shut down according to the specific host settings. Perform host power off: if this option is selected the host will be POWERED OFF when all VMs are down. If there is more than one all hosts will be powered off at the same time. Note: If the JNV is installed on a VM on this host, it will power off after 10 s with respect to the other hosts. Check the JNV conditions (also with different hosts). VIRTUAL JNC for VMware vcenter - Ref.: IOMVJNCXXX00-GB 03 11

12 5. VIRTUAL JNC CONFIGURATION SHUTDOWN PROCESS CONTROL Script to execute: It is possible to execute a script or batch file when the JNV agent receives the shutdown command from the UPS. This script is executed wherever the JNV is installed, on a VM or vcentervm, or vcenter server. If this field is blank no action will be executed. Process starts in: Specifies the time in seconds when the shutdown process will start. The countdown starts when the JNV agent receives the shutdown command from the UPS (irreversible phase). When the delay is reached the shutdown command is sent to the first VM in the Ordered Group. JNV server name: Identifies the name of the JNV Server. This name is displayed in the client list of the UPS WEB/SNMP interface. Example of NET VISION client table: Shutdown JNV server (cases with vcenter server present): JNV Server means the VM, vcentervm or external PC where the VIRTUAL JNC SW is installed. This function behaves differently depending on where the JNV is installed. JNV running Flag status Function: VM (Different from vcentervm) external PC vcenter server vcentervm No effect If selected If selected No effect The shutdown of this VM will be executed automatically after 30s at the end of the shutdown process. It is always the last VM to be powered off. This PC will be turned off at the end of the process after 30s, when all VMs and hosts are down. This PC will be turned off at the end of the process after 30s, when all VMs and hosts are down. This flag has no effect. The vcentervm shutdown will not be executed for security reasons. The vcentervm can be shutdown only if the Host(s) POWER OFF flag is checked. The delay before shutdown is set via the VMware admin tools. 12 VIRTUAL JNC for VMware vcenter - Ref.: IOMVJNCXXX00-GB 03

13 5. VIRTUAL JNC CONFIGURATION SHUTDOWN PROCESS CONFIGURATION Case summary CASE 1 JNVVM CASE 2 vcentervm CASE 3 vcenter external server VIRTUAL JNC VIRTUAL JNC ENGLISH VIRTUAL JNC Credentials: IP of ESX host Script: Run on JNVVM Client name: Name of JNVVM JNV server shutdown: if Perform Host(s) power off flag is enabled or Shutdown JNV server flag is enabled Credentials: IP of vcentervm Script: Run on vcentervm Client name: Name of vcentervm JNV server shutdown: only if Perform Host(s) power off flag is enabled Credentials: IP of vcenter server Script: Run on vcenter server Client name: Name of vcenter server JNV server shutdown: 30s after the end of shutdown process Sequence Shutdown command requested by UPS JNV server Time lag before initiation of shutdown sequence Execution of Script on JNV server Shutdown sequences for Virtual Machines Shutdown sequence of VM in 'Predefined order' group with management of time lags Shutdown sequence for 'Any Order' group Timeout lasting 1 minute JNV server shutdown after 30 seconds (*) Host shutdown (*) Depending on configuration All VMs in the 'shutdown with Host' will be powered off at the same time as the HOST. Example of 4 VM in Order Group: When the 4th VM is down a command is sent to all VMs present in Any Order group. After a timeout of 1 minute the shutoff command is sent to the host if requested. VIRTUAL JNC for VMware vcenter - Ref.: IOMVJNCXXX00-GB 03 13

14 5. VIRTUAL JNC CONFIGURATION 5.3. VIRTUAL MACHINES LIST VIEW VIRTUAL MACHINE INTERFACE The table shows the 3 groups of VMs. For VM in ordered group the table gives the type of delay management and its value. It is also possible to change VM from one group to another using the UP and DOWN buttons. DISCOVERY OF VM MACHINES When this window is open VMs are automatically updated. updates the list in the case of VM changes on the host. This function is disabled during JNV setup. It is necessary to save the configuration ( ) before requesting VM discovery. ORDERED GROUP VMs present in this group will be shut down following the list order. Shutdown of the next VM is dependent on the delay condition relative to the previous VM. Shutdown sequence: 1 The first VM shuts down when the shutdown process countdown is reached (shutdown parameters configuration tab). 2 Shutdown of the second VM is performed when the first one is off (SkipOnPowerOff) or at the end of the delay interval (WaitFull). 3, The next VM follows the same principle. 14 VIRTUAL JNC for VMware vcenter - Ref.: IOMVJNCXXX00-GB 03

15 5. VIRTUAL JNC CONFIGURATION DELAY CONDITIONS FUNCTION Skip on Power Off Once one VM is off, the next VM starts shutting down. If at the end of the delay the VM is still on, the JNV forces a POWER OFF command to this VM and sends a shutdown command to the next VM. Time delay Next VM shutdown POWER OFF (1) ENGLISH Wait Full Delay The next VM shuts down at the end of the delay even if the current VM is shut down. If this VM is not powered off at the end of this delay JNV forces a POWER OFF command and shuts down the next VM. Time delay VM shutdown time POWER OFF (1) Next VM shutdown (1) forced if the shutodwn does not occur in the VM time delay. ANY ORDER GROUP JNV sends a shutdown command to all VMs in this list when the last VM of Ordered Group is down or powered off. After 1 minute (timeout) JNV sends a power off command to the VMs that are still running. JNV still waits for all the VMs to be correctly shut down by the shutdown command during this timeout interval. SHUTDOWN WITH HOST GROUP JNV ignores all VMs in this list. The VMs located in this group will be shut down only in the case where a Host PowerOff (where the VMs are running) is performed. Shutdown conditions and configurations are independant of JNV and may need to be configured manually on the host settings. VM POSITION MODIFICATION and moves the selected VM in the list. Use to change the first of Any Order Group to the last VM of Ordered Group. VM SHUTDOWN DELAY MODIFICATION Select a VM from Ordered Group, change the delay management and its value, then The VM in the Ordered group is updated. Do not forget to save the change. to confirm the change. VIRTUAL JNC for VMware vcenter - Ref.: IOMVJNCXXX00-GB 03 15

16 5. VIRTUAL JNC CONFIGURATION 5.4. SHUTDOWN DELAY MANAGEMENT Example: Shutdown with hosts Process timing: The VM win2003std64en01 is the first VM to to be shutdown in this example. The VMs from Any Order group, CSWDevelop and opensuse VMs shut down when the VM Solaris10 is off. The VMs from Shutdown with hosts group are not shutdown by the JNV software. event custom script starting and shutdown countdown UPS shut off REVERSIBLE SHUTDOWN PHASE delay (minutes) IRREVERSIBLE SHUTDOWN PHASE JNV shutdown procedure UPS shutdown delay (seconds) time JNV server Shutdown sequences for Virtual Machines Time lag before initiation of shutdown sequence Shutdown sequence of VM in 'Predefined order' group with management of time delay Shutdown sequence for 'Any Order' group Timeout lasting 1 minute JNV server shutdown after 90 seconds (*) Host shutdown Execution of Script on JNV server (*) Depending on configuration All VMs in the 'shutdown with Host' will be powered off at the same time as the HOST. 16 VIRTUAL JNC for VMware vcenter - Ref.: IOMVJNCXXX00-GB 03

17 5. VIRTUAL JNC CONFIGURATION Details of the Ordered Group sequence: Shutdown sequence of VM in 'Order' group with management of time lags Shutdown sequence for 'Any Order' group. Timeout lasting 1 minute Time lag of 15 seconds VM shutdown time Time lag of 15 seconds VM shutdown time Time lag of 15 seconds VM shutdown time Shutdown of all other VMs ENGLISH Timing data: 1. The maximum duration of shutdown sequence for Ordered group - calculation based on this formula: of time lags for each VM ; 3 * 15 = 45 seconds max. 2. The duration of the shutdown sequence for the Any Order group is limited to 60s (1 min). 3. Add a time lag of xx seconds before launching the process and a 90s time lag before shutdown of the hosts. 4. Total time for shutdown process: xx = xx s Restriction: - It is not possible to execute a local script on the VM or host. - If VMware tools are not operating on each VM, the POWER OFF command is executed instead of an OS shutdown command. VIRTUAL JNC for VMware vcenter - Ref.: IOMVJNCXXX00-GB 03 17

18 5. VIRTUAL JNC CONFIGURATION 5.5. BATTERY BACKUP TIME MANAGEMENT NOTE: all delays defined in the shutdown process have to take account of: - Remaining battery backup time - Time needed to shut down all VMs and hosts. Total time of VM SD process (worst case): VM delay (order group) + 60s of timeout (Any Order Group) + 90s for JNV server shutdown Total of SD process: UPS shutdown delay + JNV countdown + VM SD process. For security reasons it is suggested that: Total of SD process <= ½ Battery backup time Example with 10 of backup time (600 ), host with 9 VM + VM where JNV is installed Parameters Delay (example) Number Process time Local delay ('Process Starts in' parameter) 20" (set by configuration) 1 20" Delay of VM SD (ordered group) 20" (set by configuration) 9 180" Timeout for Any Order Group 60" fixed delay 1 60" Host SD (only if perform host power off is enabled) From 30" to 90" 1 90" TOTAL 350" For compliance with the safety margins (1/2 battery back-up time), it is recommended that the UPS runs on the battery for 1 or 2 minutes at the most before sending the shutdown command to the server. If the UPS shutoff is configured by the Ethernet Network Interface, it is necessary to check the delay according to the complete shutdown time needed. Irreversible shutdown phase reversibile shutdown phase JNV Server (local delay) Virtual Machine shutdown process Time per UPS JNV Local Delay ('Process starts in') Shutdown time for 'Ordered' group Shutdown time of 'AnyOrder' grop (1 mn timeout) Host shutdown 60'' 20'' 180'' 60'' 90'' 18 VIRTUAL JNC for VMware vcenter - Ref.: IOMVJNCXXX00-GB 03

19 6. VIRTUAL JNC VIEWER ENGLISH This monitor indicates the status of the UPS and the JNV service, and displays the different notifications sent by JNV. When the JNV Viewer is running an icon appears in the systray bar: green (connected to the UPS) yellow (shutdown procedure in progress or no communication with UPS) 6.1. UPS STATUS Status Connection requested Normal AC Fail Overload Over temperature Imminent Stop Battery low On Bypass EMD Temperature EMD Humidity EMD IN1 Abnormal EMD IN2 Abnormal Level of battery capacity Remark JNV tries to connect to UPS No shutdown events detected The shutdown event has been sent to the JNV UPS ICON COLOUR CONDITION Color Red Green Yellow Magenta Condition JNV tries to connect to UPS No shutdown events detected Normal situation Shutdown event has been detected. Notification sent. Reversible period: if the event is removed the status switches to NORMAL. The shutdown process is cancelled. The event delay has been reached. The JNV countdown begins. Irreversible period: if the event is removed, the shutdown process continues NOTIFICATION The Service Message area shows the reason for the event when it appears, with date and time. NOTE: If the viewer is not running the notification cannot be seen. VIRTUAL JNC for VMware vcenter - Ref.: IOMVJNCXXX00-GB 03 19

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22 Socomec worldwide IN EUROPE IN ASIA PACIFIC IN MIDDLE EAST BELGIUM Solar Tel Fax info.be@socomec.com FRANCE Solar Tel Fax dcm.ups.fr@socomec.com GERMANY Power Control & Energy Efficiency Tel Fax info.scp.de@socomec.com UPS Tel Fax info.ups.de@socomec.com ITALY Power Control & Energy Efficiency Tel Fax info.scp.it@socomec.com Solar Tel Fax info.solar.it@socomec.com UPS Tel Fax info.ups.it@socomec.com NETHERLANDS Solar Tel Fax info.nl@socomec.com POLAND Power Control & Energy Efficiency Tel Fax info.scp.pl@socomec.com UPS Tel Fax info.ups.pl@socomec.com PORTUGAL UPS / Solar Tel Fax info.ups.pt@socomec.com ROMANIA Solar Tel Fax info.ro@socomec.com RUSSIA Solar Tel Fax info.ru@socomec.com SLOVENIA Solar Tel Fax info.si@socomec.com SPAIN Solar Tel Fax info.es@socomec.com UNITED KINGDOM Power Control & Energy Efficiency Tel Fax info.scp.uk@socomec.com UPS Tel Fax info.ups.uk@socomec.com TURKEY Solar Tel Fax info.tr@socomec.com AUSTRALIA UPS Tel Fax info.ups.au@socomec.com CHINA UPS / Power Control & Energy Efficiency Tel Fax info.cn@socomec.com INDIA Power Control & Energy Efficiency Tel Fax info.scp.in@socomec.com Tel Fax & 51 info.ups.in@socomec.com info.solar.in@socomec.com SINGAPORE UPS / Power Control & Energy Efficiency Tel Fax info.sg@socomec.com THAILAND UPS Tel Fax info.ups.th@socomec.com VIETNAM UPS Tel Fax info.ups.vn@socomec.com UNITED ARAB EMIRATES Solar Tel Fax info.ae@socomec.com IN AMERICA USA, CANADA & MEXICO Power Control & Energy Efficiency Tel Fax info.us@socomec.com OTHER COUNTRIES NORTH AFRICA Algeria / Morocco / Tunisia info.naf@socomec.com AFRICA Other countries info.africa@socomec.com SOUTH EUROPE Cyprus / Greece / Israel / Malta info.se@socomec.com SOUTH AMERICA Tel info.es@socomec.com MORE DETAILS HEAD OFFICE YOUR DISTRIBUTOR SOCOMEC GROUP S.A. SOCOMEC capital R.C.S. Strasbourg B B.P , rue de Westhouse F Benfeld Cedex - FRANCE Tel Fax info.scp.isd@socomec.com *IOMVJNCXXX00-GB 03* IOMVJNCXXX00-GB