Introduction to BPM 8/15/2014 IBPS 1

Transcription

1 Introduction to BPM 8/15/2014 IBPS 1

2 What is Business Process Management? BPM provides robust and flexible software capabilities and industry expertise. BPM enables customers to discover, model, execute, rapidly change, govern, and gain end-to end visibility on their business processes Software expertise Documentation and compliance Continuous Process Improvement Deployment and execution Visibility and collaboration Business user engagement Efficiency and productivity 8/15/2014 IBPS 2

3 Typical process problems Business and IT environments today do have process implemented, but they are typically layered and lack collaboration between them There is no end to end visibility to the process and makes change management very complex. Account Administration 5 2 Invoice Reconciliation Teams 4 Customer Service 3 Finance and Ops 6 Executive Management Unstructured tasks and Communication (like paper or ) Inefficient working environment spans systems Inconsistent prioritization Incomplete or inaccurate data flow between systems Lack of control over system and business Events (exceptions) Poor visibility into process performance 8/15/2014 IBPS 3

4 BPM brings order to the chaos Business Process Management enables effective process implementation, execution and management by providing a collaboration layer between business and IT. IBM Business Process Manager provides the necessary tools to establish this BPM layer and build processes that enable you to reach your business goals. Account Administration Customer Service Finance and Ops Risk Management Teams Executive Management 1 Automate workflow and decision making 2 Reduce errors and improve consistency 3 Standardize resolution across geographies 4 Leverage existing systems and data 5 Monitor for business events and initiate actions 6 Real-time visibility and process control Customer benefits: Huge reduction in manual work, errors Faster, more consistent issue resolution Easier to manage the business Consistent case handling 8/15/2014 IBPS 4

5 IBM Business Process Manager IBM BPM is a simple, scalable, centralized process management system that can help organizations optimize their performance IBM BPM is a comprehensive and consumable BPM platform that provides complete visibility and management of your business processes IBM BPM includes tools and run-time for process design, execution, monitoring and optimization, and is specifically designed to make it easy for process owners and business users to engage directly in the improvement of their business processes Simplicity Simplifies operations and improves entire experience Easy enough to engage all process participants Power Powerful, dependable for mission critical processes Scales smoothly and easily from initial project to enterprise-wide program Visibility Centralizes visibility and control Empowers knowledge workers with built-in real time analytics to optimize business processes Governance Achieve consistency and repeatability to ensure processes run as designed Simplify life-cycle management of process applications across 1000s of projects 8/15/2014 IBPS 5

6 IBM Business Process Manager Product Overview 8/15/2014 IBPS 6

7 IBM Business Process Manager Configurations IBM Business Process Manager configurations Configuration Advanced Standard Express Phase Transformation Complete set of business process management capabilities Extended support for high-volume process automation Built-in SOA components for extensive enterprise-wide service integration, orchestration Program Configured for typical business process management projects For multi-project improvement programs, with high business involvement Basic system integration support Rapid time-to-value and improved user productivity Project Configured for first business process management project Rapid time-to-value: improved user productivity Low entry price Easy installation and configuration 8/15/2014 IBPS 7

8 IBM Business Process Manager Configuration IBM Business Process Manager configuration capabilities Capability Adv. Std. Express WebSphere Lombardi Edition compatible execution X X X Process Designer (BPMN) X X X Collaborative editing / immediate playback X X X Interactive "process coach" user interfaces X X X ODM-based process rules X X X Process Portal X X X Real-time monitoring and reporting X X X Performance analytics & optimizer X X X Performance Data Warehouse X X X Process Center / shared asset repository X X X Unlimited process authors and end-users X X 200 users / 3 authors High availability: clustering and unlimited cores X X 4 cores production 2 cores development No cluster WebSphere Process Server compatible execution X Integration Designer (BPEL/ SOA) X Built-in enterprise service bus (ESB) X Transaction support X Integration adapters X Flexible Business Space user interface X Advanced platform support (Linux on System z, IBM AIX, Solaris) X X 8/15/2014 IBPS 8

9 IBM Process Center Repository TheProcess Centerincludes a repository for all processes, services, and other assets created in theibm Business Process Manager authoring environments, Process Designer and Integration Designer. Process Centeris a software component that runs as a server whereprocess DesignerandIntegration Designershare assets, in effect letting them develop business processes cooperatively in a highly interactive manner. 8/15/2014 IBPS 9

10 Authoring Environment Process Designer 8/15/2014 IBPS 10

11 Authoring Environment Integration Designer 8/15/2014 IBPS 11

12 Process Designer Vs Integration Designer IBM Integration Designer IBM Process Designer Container for Integration Artifacts Module, which includes: Process App, which includes: Integration logic (BPEL processes,humantasks, and business rules) Processses (BPD, human tasks, and rules) Data and Interfaces Data and Services Container for shareable artifacts Library, which includes: Toolkit, includes: Integration logic Processes Data and Interfaces Data and Services Transformations Web Service Ports Container for mediation services Mediation module, which includes: Mediation flows N/A 8/15/2014 IBPS 12

13 Product version and history information The BPM.product file in the properties/version directory contains information such as product, version, build date, and build level. For example: <?xml version="1.0" encoding="utf-8"?> <!DOCTYPE product SYSTEM "product.dtd"> <product name="ibm Business Process Manager Advanced V8.0"> <id>bpmpc</id> <version> </version> <build-info date="4/9/12" level="o "/> </product> WebSphere Application Server provides the ability to generate Version reports and History reports from the data in the files. The following reportgeneration scripts are available in the app_server_root/bin directory. versioninfo command: Lets you use parameters to create a version report on all supported platforms. genversionreport command : Generates the versionreport.html report file in the bin directory on all supported platforms. The report includes thelist of components and installed and uninstalled maintenance packages. historyinfo command: Lets you use parameters to create a history report on all supported platforms. genhistoryreport command: Generates the historyreport.html report file in the bin directory on all supported platforms. The report includes the list of components and a history of installed and uninstalled maintenance packages. 8/15/2014 IBPS 13

14 Installation verification Utility The wbi_ivtcommand-line utility starts the installation verification test (IVT) program. The IVT verifies that the installation of the stand-alone profile or deployment manager profile was successful. The IVT program starts the stand-alone profile or deployment manager automatically ifthe server process is not already running. After the server initializes, the IVT runs a series of verification tests and displays pass or fail status in a console window. The IVT program scans the SystemOut.log file for errors and verifies core functionality of the profile. Important: For stand-alone profiles, the IVT also performs a System Health check and generates a snapshot report of the overall health of your system. This report is included in the IVT log file. You can view this report to check the status of the application servers, nodes, deployment environments, messaging engines and their queues, databases, system applications, and failed events on your system. The status can be running, stopped, or unavailable. Ensure that for your stand-alone profile, all components have the status of running. You can start the IVT program from the command line or from the Quick Start console for the profile. Location of the command file The location of the installation verification test script for a profile is the profile_root/bin directory. The script file name is: ivt.sh/ ivt.bat Parameters The following parameters are associated with this command. server_name:required parameter that identifies the name of the server process, such as server1 or dmgr. profile_name: Required parameter that identifies the name of the profile that contains the server definition. -p server_port_number: Optional parameter that identifies the default_host port when the port is not 9080, which is the default. -host machine_host_name: Optional parameter that identifies the host system of the profile to test. The default is localhost. Example ivt.bat server1 profile01 -p host myhost 8/15/2014 IBPS 14

15 Starting your Environment Starting the Quick Start console for a deployment environment on Linux, UNIX, and Windows platforms To start the Quick Start console for a deployment environment, complete the following steps: Open a command window. Change to the following directory (where installation_root represents the installation location of the IBM Business Process Manager (installation_root/bin/). Enter the following command to start the console: BPMQuickStart.bat / BPMQuickStart.sh <deployment_environment_name> <profile_name> <admin_user_name> <admin_user_password> where: profile_name is the deployment manager profile. E.g BPMConfig.bat -start -profile DmgrProfile-de ProcessServer-username tw_admin-password ******** Fast path: You can also start a version of the Quick Start console associated with a deployment environment by completing one of the following tasks: For Windows operating system Click Start > Programs > IBM > Business Process Manager Advanced 8.5 > Deployment Environments > <profile_name> > <deployment_environment_name> > - Quick Start. For UNIX operating system Click Applications > IBM > Business Process Manager Advanced 8.5 > Deployment Environments > <profile_name> > <deployment_environment_name> > - Quick Start 8/15/2014 IBPS 15