Open- Xchange Server 6 GUI and Mobility Training Dezember 09
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1 Open- Xchange Server 6 GUI and Mobility Training Dezember 09
2 Agenda Introduc1on Architectural Overview of the Open- Xchange services Open- Xchange Webinterface Server commandline tools and log- files OXtender for MicrosoC Outlook Oxtender for Business Mobility Open- Xchange
3 Requirements for using the groupware ResoluEon/screen size» The minimum display resolu1on is 1024 x 768. Browser» MicrosoC Internet Explorer 7 or later» Mozilla Firefox 2 or later» Mozilla SeaMonkey 1 or later» Apple Safari 3 or later Browser seings» Cookies must be ac1vated» JavaScript must be ac1vated» Pop- up windows must be allowed Open- Xchange
4 Agenda Open- Xchange Webinterface Overview Contacts Calendar Tasks Infostore Op1ons Open- Xchange
5 Elements of the start page Open- Xchange
6 Elements of the start page - The Etle bar No. Element Function 1 Refresh icon Click this button to retrieve new objects from the server. Objects are automatically refreshed in frequent intervals regardless of clicking this button. An animated icon on the button displays this process. 2 Configuration icon Opens the Options module. 3 Help icon Opens the online help, the most recent error messages, and information about the groupware version number. 4 Logout button To finish working with the groupware click this button Open- Xchange
7 Elements of the start page - The module bar No Icon FuncEon 1 Start page icon Switches to the start page. E- Mail icon Switches to the E- Mail module. Calendar icon Switches to the calendar module. Contacts icon Switches to the contacts module. Tasks icon Switches to the tasks module. InfoStore icon Switches to the InfoStore module SeZngs icon Switches to the sezngs module. 2 Collapse icon Sorts the icons one below the other. All elements below the module bar like folder tree, minicalendar, InfoBox are no longer visible Open- Xchange
8 Elements of the start page - The start page panel No. Panel seceon, icon FuncEon 1 New Creates new objects 2 Quick settings Activates or deactivates the InfoBox, QuickInfos or the MiniCalendar 3 Quick settings icon Activates or deactivates the InfoBox, QuickInfos or the MiniCalendar 4 Expand icon Increases or decreases the panel height 5 Further functions icon Expands a menu with further functions Open- Xchange
9 Elements of the start page - The folder tree 1 Personal root folder. For each user there is a personal root folder. It is called after the user name. It contains the personal folders for , contacts, appointments, and tasks. In the default setting other users can not view your personal folders. 2 The folder Public folders. In this folder all users can create subfolders for saving and sharing data like contacts, appointments or tasks. 3 The folder Shared folders. In this folder you can view all the personal folders shared by other users. 4 The folder InfoStore. There is a personal InfoStore folder for each user. There is also a public InfoStore folder where each user can create subfolders. In an InfoStore folder you can save any documents, links to Internet addresses (bookmarks), and notes Open- Xchange
10 Elements of the start page The overview window Displays your current appointments. Shows appointments taking place today, the next two days, next week or later. For each appointment the date, time and description is displayed. Shows the current unread . The sender, subject, date and time of the receipt are shown. Displays your current InfoStore items. Shows InfoStore items from your personal InfoStore folder, public InfoStore folders and from shared InfoStore folders of other users. Displays your current tasks. Shows tasks taking place today, the next two days, next week or later. For each task the subject, date and priority is displayed Open- Xchange
11 Elements of the start page Hovers How to display a start page object in the hover: 1. Move the mouse pointer over an object in the overview window. After a short delay the hover opens. It displays the General tab. 2. To view further information click another tab. 3. To close the hover move the mouse pointer out of the hover Open- Xchange
12 Elements of the start page Mini calendar, InfoBox The current date. The current date is framed. Days with appointments are displayed in bold The InfoBox displays the number of unread messages and the amount of used memory Open- Xchange
13 Help pages and tools Tool1ps QuickInfo Online help: Displays a descrip1on of a module bar icon or a panel func1on. 1. Move the mouse pointer over an icon in the module bar or over a panel func1on. ACer a short delay a descrip1on of the icon or the func1on is displayed as a tool1p. 2. To hide the tool1p move the mouse. How to ac1vate the QuickInfo: In the Quick SeZngs panel sec1on ac1vate the Show QuickInfo checkbox. Provides a descrip1on of panel func1ons. 1. Move the mouse pointer over an icon in the module bar or over a panel func1on. ACer a short delay a descrip1ve text for the icon or the panel func1on is displayed in the panel. 2. In order to make the text fade out, move the mouse. Displays the user manual in a browser window Open- Xchange
14 Agenda Open- Xchange Webinterface Overview Contacts Calendar Tasks Infostore Op1ons Open- Xchange
15 E- Mail module Element 1 Module bar 2 Panel 3 Folder tree 4 Overview window Open- Xchange
16 E- Mail module - The E- Mail panel Panel section New View Attachment Search Functions Create new messages or other objects Reply, forward, delete, print, and manage messages Set the view: H Split, V Split, List Open and save attachments Note: You need to click an attachment to activate the panel section functions Search messages for sender, recipient, subject, or text Open- Xchange
17 E- Mail module - The E- Mail overview window Element 1 Label Displays the name and path of the current folder, the number of unread messages, and the number of messages inv this folder Tip: You can browse the folder tree by clicking the underlined parts of the path. 2 Options button Opens the settings. 3 Content area Displays the messages in the current folder. Select the view in the respective View panel section Open- Xchange
18 E- Mail module - Displaying E- Mails Column Column Information Column 1, icon The contains at least one attachment Column 2, no icon The has not been read yet. Column 2, icon The has been read. Column 2, icon The has been replied to. From column Subject column Received column Size column Flag column The sender of the . The subject. Date and time the was received. The size. The flag assigned to the Open- Xchange
19 Agenda Open- Xchange Webinterface Overview Contacts Calendar Tasks Infostore Op1ons Open- Xchange
20 Contacts module Element 1 Module bar 2 Panel 3 Folder tree 4 Overview window Open- Xchange
21 What should I know about contacts? Contact type Default contact Private contact Distribution list Public contacts Shared contact Characteristics A contact with no special characteristics. A contact that can only be viewed by the creator of the contact. Example: The contact data of a private acquaintance or family member. A list that contains the contact data of several contacts. The distribution list makes it possible to send an to several contacts simultaneously. Example: a distribution list with all team members. A contact in a public contact folder. The administrator can create public contacts. Example: all members of your organisation. A contact in a shared contact folder. Each user can share their own contact folders with other users. Example: You share your contact folder containing your business contacts with your team Open- Xchange
22 Contacts module - The Contacts panel Panel section New Contacts View Flag Search Functions Create new contacts or other objects Edit, delete, print, and manage contacts Set the display of contacts: address cards, phone list, and detail Mark contacts with flags Search for contacts using the name, , company, department, address, tags Open- Xchange
23 Contacts module - The Contacts overview window Element Function 1 Label Displays the name and path of the current contacts folder and the number of contacts in this folder. Tip: You can browse the folder tree by clicking the underlined parts of the path. 2 Options button Opens the contacts settings. 3 Content area Displays the contacts. You can set the view with the View panel section and the quick filter bar. 4 Quick filter bar Allows you to filter the displayed contacts via the first letter of the contacts' last names Open- Xchange
24 Agenda Open- Xchange Webinterface Overview Contacts Calendar Tasks Infostore Op1ons Open- Xchange
25 Calendar module Element 1 Module bar 2 Panel 3 Folder tree 4 Overview window Open- Xchange
26 What should I know about appointments? Appointment type Standard appointment Private appointment Appointment series Group appointment Public appointment Shared appointment Characteristics An appointment with no particular characteristics. An appointment that can only be viewed by the creator of the appointment. Example: The birthday of an acquaintance or a family member. An appointment that is repeated at least once. Example: The team meeting that takes place every second Monday An appointment with several participants. Example: A team meeting An appointment saved in a public calendar folder. Each user can create public calendar folders. By default, public calendar folders are visible to all users. Example: A company meeting. An appointment saved in a shared calendar folder. Each user can share calendar folders with other users. Example: A meeting entered by the team lead in their own calendar Open- Xchange
27 Calendar module - The Calendar panel Panel section New Calendar View Time range Flag Search Functions Create new appointments or other objects Edit, delete, print, and manage appointments Set an appointment view: Calendar or Team, List Set a time range for the calendar display: Day, Work week, Week, Month, or Custom Mark appointments with flags Search for appointments using the appointment description Open- Xchange
28 Calendar module - The Calendar overview window Element Function 1 Label Displays the name and the path of the current calendar folder and the number of appointments in this folder. 2 Date bar Displays the date of the current time range. On both sides of the date there are navigation arrows that allow you to change the current time range. 3 Today button Displays the time range containing the current date in the overview window and in the mini calendar. The selected view, Calendar, Team,or List remains in the overview window 4 Options button Opens the calendar settings. 5 Content area Displays the calendar and the appointments. In the View and Time range panel sections you can choose what is displayed. 6 Show all my appointments from all calendars checkbox If this checkbox is activated all your appointments from all calendar folders are displayed. If this checkbox is deactivated only your appointments from the current calendar folder are displayed Open- Xchange
29 Agenda Open- Xchange Webinterface Overview Contacts Calendar Tasks Infostore Op1ons Open- Xchange
30 Task module Element 1 Module bar 2 Panel 3 Folder tree 4 Overview window Open- Xchange
31 What should I know about Tasks? Task type Standard task Private Task Characteristics A task that has not been assigned any particular characteristics. A task that can only be viewed by the creator of the task. Task series Public task Shared task A task that is repeated at least once. Example: Weekly proof of working hours. A task in a public tasks folder. Each user can create public tasks folders. By default public tasks folders are visible to all users. A task in a shared tasks folder. Each user can share their own tasks folders with other users Open- Xchange
32 The Task panel Panel section New Task View Flag Search Functions Create new tasks or other objects Edit, delete, print, and manage tasks Set the display of tasks: H Split, List Mark tasks with flags Search for tasks using the task description Open- Xchange
33 Task module - The Task overview window Element Function 1 Label Displays the name and path of the current tasks folder and the number of tasks in this folder. 2 Options button Changes to the tasks settings 3 Content area Displays the tasks. In the View panel section you can select a view Open- Xchange
34 Agenda Open- Xchange Webinterface Overview Contacts Calendar Tasks Infostore Op1ons Open- Xchange
35 InfoStore module Element 1 Module bar 2 Panel 3 Folder tree 4 Overview window Open- Xchange
36 What should I know about Infostore? What is the purpose of InfoStore folders? InfoStore type Personal InfoStore Public InfoStore Shared InfoStore Characteristics Personal InfoStore folders. The personal InfoStore folders is named after your username. It is located in the folder tree below InfoStore/Userstore. You can create additional InfoStore folders in your personal InfoStore folder. These InfoStore folders are located in the folder tree below InfoStore/Public InfoStore. Each user can create public InfoStore folders. By default public InfoStore folders are visible to all users. These InfoStore folders are named after the respective user. The folders are located in the folder tree below InfoStore/Userstore. Each user can share personal InfoStore folders with other users Open- Xchange
37 InfoStore module - The InfoStore panel Panel section New Info entry View Send Flag Search Functions Create new InfoStore entries or other objects Edit, delete, print, and manage InfoStore entries Set the display of InfoStore entries: H Split, List Send InfoStore entries by Mark InfoStore entries with flags Search for InfoStore items using a description Open- Xchange
38 InfoStore module - The InfoStore overview window Element Function 1 Label Displays the name and path of the current InfoStore folder and the number of InfoStore entries in this folder. 2 Options button Switches to the InfoStore sezngs. 3 Content area Shows the InfoStore entries. You can set the display in the View panel sec1on Open- Xchange
39 Accessing InfoStore entries with WebDAV / Linux 1. Open KDE Konqueror or a similar browser. 2. Enter the following address in the Location field: webdav://<adresse>/servlet/webdav.infostore where <address> needs to be replaced by the IP address or URL of the Open-Xchange server. 3. Enter your username and your password. Use your login data for the Open-Xchange server Open- Xchange
40 Accessing InfoStore entries with WebDAV / Windows XP 1. Open My network places via the Start button in the lower left of your desktop or by double-clicking on My Computer. 2. Go to Network tasks, open the dialog window Network places and click on Add a network place. A wizard for adding network resources is launched. Click on Next.. 3. In the next dialog window select Choose another network place. 4. Enter the following address: webdav://<adresse>/servlet/webdav.infostore where <address> needs to be replaced by the IP address or URL of the Open-Xchange server. 5. Enter your username and your password. Use your login data for the Open- Xchange server. 6. In the next dialog window you can assign a name to the network resource. Note: If you have set your encoding to ISO, please do not use any special characters for file or folder names. The Open-Xchange server uses UTF-8 encoding. 7. In the next dialog window click on Finish Open- Xchange
41 Accessing InfoStore entries with WebDAV / Windows VISTA 1. In the Windows Explorer open Computer. 2. Right-click on a free area in the right pane of the Explorer. From the drop-down menu select Add a Network Location. The Add network location dialog window opens. Click on Next. 3. Select Choose a custom network location. Click on Next. 4. In the Add network path dialog window enter the following address: webdav://<adresse>/servlet/webdav.infostore whereas <adresse> has to be replaced by the Open-Xchange server's ip address or url. 5. Enter your username and password. Use your login data for the Open-Xchange server. 6. In the next dialog window you can assign a name to the resource. 7. In the next dialog window click on Finish. Before using WebDAV you have to install a Microsoft Software Update. Webfldrs-KB ENU.exe Open- Xchange
42 Agenda Open- Xchange Webinterface Overview Contacts Calendar Tasks Infostore OpEons Open- Xchange
43 OpEons Module Element 1 Module bar 2 Panel 3 Folder tree 4 Overview window Open- Xchange
44 OpEons Module - ConfiguraEon / Import Open- Xchange
45 OpEons Module - CofiguraEon / OpEons / Common Open- Xchange
46 OpEons Module ConfiguraEon / OpEons /Language and Region Open- Xchange
47 OpEons Module ConfiguraEon / Start Page / Layout Open- Xchange
48 OpEons Module ConfiguraEon / E- Mail / Preferences - Common Open- Xchange
49 OpEons Module ConfiguraEon / E- Mail / Preferences - Compose Open- Xchange
50 OpEons Module ConfiguraEon / E- Mail / Preferences - Display Open- Xchange
51 OpEons Module ConfiguraEon / E- Mail / Signatures Open- Xchange
52 OpEons Module - E- Mail / Accounts Open- Xchange
53 OpEons Module - E- Mail / Filter Open- Xchange
54 OpEons Module - E- Mail / VacaEon NoEce Open- Xchange
55 OpEons Module ConfiguraEon / Calendar / Preferences Open- Xchange
56 OpEons Module - ConfiguraEon / Calendar / Teams Open- Xchange
57 OpEons Module ConfiguraEon / Contacts / Preferences Open- Xchange
58 OpEons Module ConfiguraEon / Tasks / Preferences Open- Xchange
59 OpEons Module ConfiguraEon / InfoStore / Preferences Open- Xchange
60 OpEons Module Change Personal Contact InformaEon Open- Xchange
61 Folder Management Open- Xchange
62 CreaEng folders For the folders in the folder tree that are marked with (*) you need to have the right to create subfolders Open- Xchange
63 Permission management Open- Xchange
64 Where do I find folders shared by other users Open- Xchange
65 Subscribing to E- Mail folders 1. Right- click on the Inbox folder or on any other personal E- Mail folder in the folder tree. 2. From the context menu select Subscribe folder. The Subscribe folder pop- up window opens. 3. Open the User folder tree in the Subscribe folder pop- up window. Ac1vate the checkbox for the folder that you want to subscribe. 4. Click on OK Open- Xchange
66 Publish&Subscribe You can subscribe to the following data:» XING! Contacts» LinkedIn contacts» Facebook contacts» Google Mail contacts» Web.de contacts» Yahoo.com contacts» GMX contacts You can publish the following folders:» Contact folders» InfoStore folders Open- Xchange
67 Subscribing to data 1. Right- click a folder and select Proper1es from the context menu. The folder proper1es are displayed in the overview window. 2. Switch to the Subscrip1ons tab. 3. In the panel click Add. 4. Select the subscrip1on source from the Select a source drop- down list. 5. Enter the access data for the subscrip1on source i.e., access data, URL. 6. If you want to subscribe to data from addi1onal sources for the selected folder, repeat steps In the panel click Save. To retrieve the data click the Retrieve icon next to the data source Open- Xchange
68 Publishing data 1. In the context menu of a folder click on Proper1es. The folder proper1es are displayed in the overview window. 2. Switch to the Publica1ons tab. 3. In the panel click Add. 4. Choose the necessary target from the Select a target drop- down field: When publishing a contact folder select OXMF Contacts. When publishing an InfoStore folder select OXMF InfoStore. To prevent the URL from being guessed by others, ac1vate the hide with secret checkbox. By doing so a random character string is added to the URL i.e.: the URL cannot be guessed. 5. Enter a name for the publica1on (e.g.: your name) in the Site input field. 6. Click on the panel entry Save Open- Xchange
69 Agenda Introduc1on Architectural Overview of the Open- Xchange services Open- Xchange Webinterface Server commandline tools and log- files OXtender for MicrosoC Outlook Oxtender for Business Mobility Open- Xchange
70 Command line $> Open- Xchange
71 Agenda Introduc1on Architectural Overview of the Open- Xchange services Open- Xchange Webinterface Server commandline tools and log- files OXtender for Microso[ Outlook OXtender for Business Mobility Open- Xchange
72 Agenda Introduc1on Architectural Overview of the Open- Xchange services Open- Xchange Webinterface Server commandline tools and log- files OXtender for MicrosoC Outlook OXtender for Business Mobility» iphone» Windows Mobile Open- Xchange
73 OXtender for Business Mobility iphone ConfiguraEon Open- Xchange
74 OXtender for Business Mobility iphone ConfiguraEon Open- Xchange
75 OXtender for Business Mobility iphone ConfiguraEon Open- Xchange
76 OXtender for Business Mobility iphone ConfiguraEon Open- Xchange
77 OXtender for Business Mobility iphone ConfiguraEon title=oxtender_for_business_mobility_iphone Also available: Windows Mobile iphone BlackBerry Nokia S60 Android (coming soon) Open- Xchange
78 Agenda Introduc1on Architectural Overview of the Open- Xchange services Open- Xchange Webinterface Server commandline tools and log- files OXtender for MicrosoC Outlook OXtender for Business Mobility» iphone» Windows Mobile Open- Xchange
79 OXtender for Business Mobility Windows Mobile ConfiguraEon Open- Xchange
80 OXtender for Business Mobility Windows Mobile ConfiguraEon Open- Xchange
81 OXtender for Business Mobility Windows Mobile ConfiguraEon Open- Xchange
82 OXtender for Business Mobility Windows Mobile ConfiguraEon Open- Xchange
83 OXtender for Business Mobility Windows Mobile ConfiguraEon Open- Xchange
84 OXtender for Business Mobility Windows Mobile ConfiguraEon Open- Xchange
85 OXtender for Business Mobility Windows Mobile ConfiguraEon title=oxtender_for_business_mobility_winmob Also available: Windows Mobile iphone BlackBerry Nokia S60 Android (coming soon) Open- Xchange
86 Agenda Introduc1on Architectural Overview of the Open- Xchange services Open- Xchange Webinterface Server commandline tools and log- files OXtender for MicrosoC Outlook OXtender for Business Mobility Support Open- Xchange
87 Support Send to: xchange.com Support Key: OX- SUPPORT- OR- LICENSE- KEY- XXX Server Version: server version or package list Distribu1on: can be one of SLES, RHEL, DEBIAN, UCS GUI Version: GUI version or package list Module: can be one of portal, mail, calendar, tasks, infostore Severity: 1, 2, 3, 4 Track- ID: the customer's internal tracking number, e.g. from its Bugzilla Component: can be one of Admin GUI, Admin Server, Groupware GUI, Groupware Server, CLT, Documenta1on, OS Component, Installa1on, Other Steps to reproduce:... Current behavior:... Expected behavior: Open- Xchange
88 Support severiees Severity 1 High Shall mean Incidents that are defined as a catastrophic outage and/or have a cri1cal impact on the customer's ability to conduct business. The customer cannot produce. The customer's system, applica1on, or op1on is down and no procedural workaround exists. Severity 2 - Medium Shall mean Incidents that are defined as high- impact problems. The customer's opera1on is disrupted, but there is some capacity to produce. The problem may require a fix prior to the next release for the current customer system. Severity 3 - Low Shall mean Incidents which involve par1al, non- cri1cal func1onality loss, one which impairs some opera1ons, but allows the customer to con1nue to operate. This may be a minor issue with limited loss or no loss of func1onality or impact to the customer's opera1on. This includes but is not limited to documenta1on and transla1on errors. Severity 4 - Trivial Shall mean general usage ques1ons, recommenda1ons for product enhancements or modifica1ons, and calls that are passed to the Par1es for informa1onal purposes. hop:// xchange.com/en/services/support- contact Open- Xchange
89 Further InformaEon OXPedia: The technical resource plaborm: hcp://oxpedia.org/» Documenta1on» SoCware packages» Discussion Forum» Programming examples Open- Xchange
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